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Homewood Suites by Hilton Chesapeake - Greenbrier

Newport News, VA, US (PHF)

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Based on 304 reviews
Homewood Suites by Hilton - Chesapeake-Greenbrier is located only 10 minutes from the Norfolk International Airport (ORF), across the street from the
Room & Rates

1 KING 1 BDRM STE NONSMOK

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1 KING 1 BDRM STE SMOKING

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1 KING STUDIO STE NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, COMBINED BDRM LIVING RM SOFABED FULL KITCHEN
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1 KING STUDIO STE SMOKING

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, COMBINED BDRM LIVING RM SOFABED FULL KITCHEN
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2 KINGS 2 BDRM STE NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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2 KINGS 2 BDRM STE SMOKING

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1KG MOB/HR ACC TUB STUD NS

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1KG MOB/HEA ACC RIS STU NS

VIS FIREALRM/DOOR/PHN ALRT-KTCHN-SOFABD, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2QN MOB/HEA ACC TUB STE NS

VIS FIREALRM/DOOR/PHN ALRT-KTCHN-SOFABD, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2QN MOB/HEA ACC RIS STE NS

VIS FIREALRM/DOOR/PHN ALRT-KTCHN-SOFABD, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2 QUEENS 1 BDRM STE NONSMK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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Homewood Suites by Hilton Chesapeake - Greenbrier
1569 Crossways Blvd., Chesapeake, VA US 23320

If you're looking for corporate housing in Chesapeake, you'll love our hotel's close location to:* Chubb Insurance* Sara Lee* Volvo Penta* Oracle* Dollar Tree* Canon* Lockheed Martin* Northrop Grumman* HSBC* Norfolk Naval Base* Naval Medical Center Portsmouth* Naval Air Station OceanaOur five-floor Homewood Suites Chesapeake-Greenbrier hotel is composed of 100 one and two-bedroom suites, as well as studio suites. Our hotel rooms offer spacious accommodations that are ideal for work, entertaining, or simply relaxing in Chesapeake, whether you're planning to stay for a week or you're with us for an extended stay. What's more, you'll get to enjoy a number of home comforts, including:* Fully equipped kitchen with refrigerator, microwave and coffee maker in each suite* Two televisions with video cassette player or on-demand movies* Complimentary high-speed Internet access* Two telephones with data ports and voicemail* Well-lit work spaces* Printer on-demand* Homewood "Suite Dreams" Bedding packageGetting hungry? Our hotel dining options are sure to keep you satisfied at all times of the day. Wake up to our Suite Start? complimentary hot breakfast buffet each morning to start the day the best way possible. When you return to our hotel after your day in Chesapeake, you'll get to enjoy our Welcome Home® manager's reception, which offers beverages and light snacks on the house. And if you're keen to sample some of the local cuisine, you'll find a number of restaurants and eateries near our hotel - so your taste buds will never get bored!Business travelers will be able to keep on top of their workload with ease using our comprehensive range of hotel business services. Our corporate facilities offer:* Audio/visual equipment rental* Executive business center* Fax, color printer and photo copying service* Meeting roomsWhether you're in Chesapeake on business or pleasure, make sure you find time to wind down and relax. Sporting facilities nearby our hotel include a golf course, driving range and basketball court. You'll also have access to a number of fitness and convenience facilities on-site at our Homewood Suites hotel, including:* Fitness room* Outdoor seasonal pool* Grocery shopping service* Gift shop* Same day laundry/valet service* 100% Satisfaction Assurance* USA Today®* Sports court* BBQ grills* 24-hour Suite Shop?So whether you're staying at our Chesapeake hotel for a weekend shopping trip to Greenbrier Mall, or you're looking for temporary housing in Virginia, the Homewood Suites by Hilton® Chesapeake-Greenbrier hotel is sure to please! Make Yourself at Home®.

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 304 reviews
from Lanexa, Virginia
Submitted on 15-05-2016
Very clean room. Excellent customer service. Upon finding out my family and I were staying there due to my graduation, the person at the counter made a card with an original poem along with a small bag of snacks as a congratulations. I was truly touched.
from muncy, United States
Submitted on 18-05-2016
Beautiful hotel. We were there for a softball tournament and stayed there with the team. Check in was fast and we received a call the day before with a free upgrade to a King Suite. Rooms were very quiet and clean. Breakfast was wonderful. We were very satisfied with our stay,
from Pennsylvania
Submitted on 21-05-2016
Since arriving till departing is great. All around is nice clean and the suite is awesome I'll definitely recommend this place to friends, family,etc. breakfast and social dinner is really good and employees makes you feel like home.
from
Submitted on 23-05-2016
The Homewood Suites offered a comfortable room with kitchen , including full-size refrigerator. It was clean and in a good location. The front desk staff was very friendly and helpful. We were surprised by the evening social, which included enough food for an entire meal if one wanted to stay in the hotel for the evening.
from RANDALLSTOWN
Submitted on 25-05-2016
Stopped here on the way to the OBX . Great location and extremely helpful staff. Definitely will stay hear again. The front desk staff responded to our needs. The rooms were comfortable and clean. A military exchange next door was an extra bonus
from United States
Submitted on 26-05-2016
Everything was clean. Nice room and bathroom. Plenty of room. Breakfast was wonderful. Nice selection. Near plenty of stores and restuarants. Cinema Cafe Movie across the street. Everything you need in reach.
from Pittsburgh, Pennsylvania
Submitted on 01-06-2016
No seating for the guests and pool lights with cords where floating in pool were multiple kids where swimming. Management did not seem to care that there where issues. Pool water was dirty. Pool SHOULD NOT have been opened to their guests but since it was Memorial Day weekend they were forced too.....
from Fredericksburg, Virginia
Submitted on 01-06-2016
Breakfast is great, good location. The staff is also very welcoming. Have stayed here a few times now. Haven't had any problems, the rooms could be a little cleaner but overall they are spacious and in good shape.
from Kaneohe, Hawaii
Submitted on 06-06-2016
Absolutely loved this suite! Very clean, comfortable & staff was awesome!! Also, fully equipped with everything you need to cook & prepare your own meals if you choose too! Plus, smoking suites are available if you smoke which is great!!!
from Mililani, HI, United States
Submitted on 14-06-2016
Very nice, clean hotel. Outstanding service and courtesy by all front desk personnel. Housekeeping was very amicable to all of my needs and special requests (extra coffee, extra towels, etc). Good breakfast and nightly social. Great value for the money. Thoroughly enjoyed my stay there. Highly recommend this property for business or pleasure.
from Rochester, United States
Submitted on 19-06-2016
Awesome, my family loved every aspect of the hotel. Homewood suites is now our official family hotel. The staff was amazing. My children loved the hospitality they received. Their was nothing lacking about this property or this experience.
from
Submitted on 23-06-2016
I always try to stay here for business in Norfolk. I have stayed in many hotels in the area over the years, and this is probably one of the easiest areas to get in and out of (due to traffic). They have an agreement with One Life Fitness, a gym a block away. You can use it for free. That gym is INCREDIBLE. It is huge, and one of the nicest gyms I've ever worked out in. The Homewood Suites staff is VERY nice and cordial (all of them).....love this place. Rooms are clean and big. Stay here if you ... Read more
from Roanoke, Virginia
Submitted on 23-06-2016
a pleasant experience ,lots of places to eat and shop could not of asked for a better location for near the beach or fine dinning Found a lot of bargain shopping location and two British food stores in Hampton and Virginia beach ,plenty of historic and interesting places to visit .
from Kanawha, United States
Submitted on 27-06-2016
The staff here goes well beyond what is expected. Our little boy got really sick and they told us what doctor's office could help and where to find it. One lady/employee (wish I had gotten her name) stayed near the front door to see how we fared after a late night trip to the ER. I look forward to bringing the family back again now that everyone had recovered. .
from
Submitted on 28-06-2016
The bathroom was not clean at all, especially the shower. Mold/mildew in all corners, soap scum build up all over, and the floor was so nasty I almost couldn't handle showering. The hotel was sold out and when I was assigned a room it was late so I didn't bother calling because there wouldn't be a place to change me to. The hotel is a bit older and the rest of the room itself was fine, but I probably won't choose to stay here again.
from virginia beach, United States
Submitted on 30-06-2016
This Homewood Suite represented Hilton services in the highest way demonstrating superior service and making the stay in the area tremendous. I've traveled extensively domestically and abroad an this Homewood suite would be rated amongst the best places to stay for the money.
from Augusta, United States
Submitted on 04-07-2016
Great location and amenities, especially for the price. Clean, safe, quiet. Pool, basketball half court, treatmill on site. Arranged for free working at enormous gym within 10 minute walk. Breakfast has tons of variety (eggs, protein, pastries, oatmeal, cereal, yogurt, waffles, etc.), dinner was ok. Service all around was wonderful always! Laundry on site (free wash, $1 to dry). Variety of restaurants and Target within walking distance. Great location. Would stay at again!
from
Submitted on 09-07-2016
I have been to this hotel before and it was great. This time, I didn't have a clean room to begin with. Used towels and no bedding for the sofa bed. When I complained, the response was slow by two days. The lady that was working the kitchen area for breakfast was out of control. She cut the lights off on the hotel guests. When a child asked her mother why the lady cut the lights off she said" I want them to know breakfast is over". As a Hilton Honors member I was disappointed and will nev... Read more
from Lyme, United States
Submitted on 11-07-2016
IMHO, this hotel does not meet the standards of a Homewood Suites brand hotel. It is dirty and dated. In addition, the handicapped suite that we reserved for our mother had a normal tub (high sides) and, although there was a vertical bar for a shower head that could be raised and lowered, that shower head was not installed. There was a normal, fixed shower head instead. In every other respect, the hotel was fine. The staff was very friendly and professional and the location suited our needs... Read more
from Pittsburgh, Pennsylvania
Submitted on 12-07-2016
I really enjoyed my stay at this hotel. It was clean and the employees were courteous. We heard absolutely no one in the halls or above us. The breakfast was hot and plentiful. Many choices and healthy options. We did not use the pool or other facilities offered, so I can't comment on them. I would definitely stay here again!
from
Submitted on 14-07-2016
Staying for few days, location of the hotel is very convinient as you can walk to most of the shops and restaurants. Room is very comfortable. We settled on the studio suite and it's very nicely equipped with all the kitchen amenities. You get the feeling as you never left your home. Outdoor pool, gym inside the hotel, and a very useful laundry room. Breakfast included every morning. Rooms are very neat and clean.
from
Submitted on 17-07-2016
Our room was a nice suite, and generally clean. But the rest of the hotel was dirty and overall disappointing. The hallway floors had bottle caps, pens, and dirty rags on them and looked like they hadn't been vacuumed in several days. Trash cans around the hotel and pool were overflowing full. The pool hadn't been cleaned, so they decided to clean it in the middle of the afternoon when all the kids were trying to swim. Breakfast didn't stack up to any other hotel I've stayed in (food was cold, m... Read more
from Knightdale, North Carolina
Submitted on 17-07-2016
This hotel suite had a ton of space and turned out to be very quite for a weekend. The beds are soft. The breakfast was not so great this day but they change what they offer. The staff take care of you so tell them if you have an issue.
from maryland
Submitted on 20-07-2016
We stayed overnight on a Saturday in July and found things ok overall. Having been to the other Homewood at Virginia Beach, this one doesn't quite match up to that one as it is markedly older looking overall. It's easy to find with GPS and parking wasn't an issue for us...though we got in a little early. It is a little confusing since it's right next to the Hilton Garden Inn. Location is close to shopping and dining, some within a block and others surrounding the mall across the street. O... Read more
from Houston, United States
Submitted on 20-07-2016
I stayed for approximately 8 days and could not be more pleased with the staff and all the services. Definitely, if your going to be in Virginia Beach consider this location it was awesome. It was conveniently located to many essential services and believe me the staff was ready to help in a flash if you had any questions or concerns.
from Staten Island, New York
Submitted on 24-07-2016
Very under staffed! The front desk Jason looked like he was under the influence of drugs perhaps. Smoked a cigarette outside while my husband waited at front desk for pool towels and he proceeded to bang on the window to tell my husband he was smoking a cigarette and for him to wait!!!! Very unprofessional.
from Roswell, Georgia
Submitted on 27-07-2016
I am a Hilton regular but not at Homewood Suites. I typically stay at the Hilton Garden Inn. Homewood has a different feel to me than HGI. I miss having a restaurant and bar on site. Since I rarely rent a car when traveling out of town having a restaurant allows me to have a good meal without having to venture out. Very convenient. Their breakfast wasn't great. I prefer being able to order an omelette or something else and theirs was very basic and prepared for the masses. I will say that ... Read more
from Chesapeake, Virginia, United States
Submitted on 29-07-2016
From the moment I walked in, the experience at the front desk left a whole lot to be desired and it was down hill from there. I walked in said good evening, I am checking in, he asked what was my last name, I told him, he gave me two room keys and said, "YOU KNOW HOW THIS PLACE WORKS?" I was not sure how to responded. He went on to mumble something about breakfast and dinner, those were the two words I understood from all that he said. We were scheduled to stay 3 nights, we only stayed for one n... Read more
from Atlanta, Georgia
Submitted on 02-08-2016
Supposed to be a top of the range hotel right? Overpriced and underwhelmed was the experience. Front desk folks are cocky. Room was just ok, and nothing better than hotels with cheaper rates. Small bathtub, so not luxury by any means. Bathroom door got stuck on the floor so I couldn't close it (room 406). What really grates is that they have the audacity to charge for breakfast. So, guess what? I don't eat there on principal. I've stayed in a few now and have been similarly underwhelmed. I'll... Read more
from Huber Heights, Ohio
Submitted on 03-08-2016
Hotel was great kind of like being at home bed was nice nice and comfortable you have to ask for towels extra towels but the bed was great though having the fridgerator in the sand the stovetop and microwave and plates in forks and spoons we went to the grocery store so we had some things there to eat so we weren't eating out the whole time it was all nice the breakfast is really good dinners were okay but the breakfast was really good we had a great time it was nice
from
Submitted on 05-08-2016
Not at all what I expected from a Hilton owned hotel. When the reservation was made I asked if we can hold the room with a credit card and pay cash for it when we arrive and they said yes. When we arrived to the hotel the receptionist told us we needed to give a credit card, hold the entire stay and if we wanted to pay cash we can do it at check out. She was very sarcastic and not really wanting to listen to us. Thank God money was not an issue. There was a piece of dry bacon on the floor. The ... Read more
from Clarksburg, Maryland
Submitted on 08-08-2016
Great family accommodation. Comfortable rooms. Helpful staff. Quality breakfast with lots of room to sit and eat. The hotel location was very convenient to our travel plans. Many good resturants and shopping nearby.
from dumfries, United States
Submitted on 12-08-2016
Had a great time. from the time I arrived at hotel till left staff was very helpful will stay at hotel in future great location. Clean rooms and great breakfast. Very clean faculty. Desk clerks very helpful
from
Submitted on 15-08-2016
Check- was less than warm...we were actually ignored for the 1st several minutes despite standing directly in front of the man behind the desk. Employees helping themselves to the breakfast with to-go boxes, even when food was low and guests were waiting for replenishment. Room was spacious, but dishes were not put away, so thought they did not exist. Staff was not very friendly.
from Woodbridge, Virginia
Submitted on 01-09-2016
Chose this property based on amenities, but pool was closed because it was filthy and breakfast was still partially frozen both days we stayed. The room was clean, but run down with torn up tiles with edges in the middle of the room and sinks that would flood the bathroom with the slightest turn of the handle.
from Nantahala Township, North Carolina
Submitted on 02-09-2016
From the time we arrived at this Homewood Suites til the time we left WE found everything to be GREAT, from the Hospitality from Shannon as well as Mack and other staff members to the room and surroundings. I had checked other surveys submitted about this property and I am not sure if they were really stayed here because I nor two other individuals in my group noticed any previous concerns. The area has very nice shopping, restaurants,as well as convenient access to I-64. Both Shannon and Ma... Read more
from Kingsport, Tennessee
Submitted on 03-09-2016
Did an HHonors points stay at this property. This Homewood Suites far exceeded our already-high expectations. Location convenient, amenities wonderful, staff first rate, very clean, neat, comfortable suite. Already looking ahead to another stay here.
from Blacksburg, Virginia
Submitted on 07-09-2016
We only stay here for one night as we were traveling to the Outer Banks, this hotel was very convenient for us and it accommodate our family of 6. The staff was wonderful to us and also went beyond to help us make sure we had a room if we needed it for the following night, due to the tropical storm that was passing through. We will definitely be staying here next year.
from California, United States
Submitted on 08-09-2016
stayed in one of the studio style suites and was immediately comfortable with the surroundings. The room was very well appointed the kitchen appliances were all clean and worked well. Nice rooms very clean location. . .Good value for the money.
from Raleigh, North Carolina
Submitted on 14-09-2016
The hotel was Easy to find. It was convenient to Virginia Beach oceanfront, about 15 minutes drive . It was right off highway near shopping center and mall. The taSff was friendly and the hotel was clean.
from Greenville
Submitted on 16-09-2016
We were in town for a wedding and needed a great place to stay, and we found it. Beautiful property nestled in an area full of restaurants, shopping and a mall. Throw in a movie theater and a men's warehouse, too sweet. Rooms are very clean and well maintained. Staff is very good. Thank you.
from Allentown, Pennsylvania
Submitted on 16-09-2016
Worst Homewood I have ever stayed at. It dampens the reputation of the entire chain. We experienced multiple issues from the run down, unkempt and unprepared suite to inefficient and unhelpful staff. Note: all maintenance employees were kind albeit their efforts were too little, too late. I had to wait over 10 minutes to check in at the front desk. Too many issues to name. The entire place is run down, dirty, out of working condition, and understaffed. The pool was closed due to a failed ... Read more
from Minot, North Dakota
Submitted on 25-09-2016
Just below average in all categories. The internet had frequent drops. The TV service was inconsistent. The food service was less than impressive. The workers were eating off the line during meal times. The food was generally microwaved, frozen food. Also the evening social lack drinks, one of the main draws of homewood.
from Chesapeake, United States
Submitted on 12-10-2016
Impeccable service and awesome accommodations !! My whole experience was excellent in every way. The staff went out of their way to take care of any needs that I had. The rooms were so nice and the bed was incredibly comfortable.
from
Submitted on 17-10-2016
Customer service at its worst, my room had not been cleaned for my entire stay. Air conditioner leak covered half of the room. Impossible to walk anywhere from water. Pool dirty. Staff does not care.They sent a guy to fix the leak with towels to dry my carpet and said it was taken care of, meanwhile I was in the room with him while he was damping the floors with towels. Room service, non existent, had to chase the cleaning ladies in the lobby just to get a roll of toilet paper. Slept in same she... Read more
from Ohio
Submitted on 19-10-2016
I was locked out in the rain because the key reader would not work. I never did get any ice because the machine would not work. They must have run out of food and was throwing all the leftovers they could out for us to eat because the food was terrible. On the way home Holiday Inn beat them all the way.
from Lewisburg, United States
Submitted on 19-10-2016
First time at a Homewood and I would definitely stay at one again. The size of the rooms and full kitchen facility makes for a pleasant stay with family. This hotel was nice and clean with friendly staff.
from Chesapeake, VA, United States
Submitted on 21-10-2016
As a nonprofit organization we host an annual event and need to rely on others to help off set costs. Homewood Suites by Hilton sponsored the overnight stay for two of our guests. It was wonderful having a clean, nice, friendly, safe place for our guests to call home for the night. Thank you....
from Chesapeake, Virginia
Submitted on 07-11-2016
I have spent 65 days in this hotel this year on business. Overall the hotel is decent, beds are comfortable, location is good. However this last trip I didn't receive the level of cleanliness I would expect for someone with my amount of days.
from Norfolk, Virginia
Submitted on 26-11-2016
Good rooms for the price. Room quality was average. I would like to see this hotel upgraded. Rooms seem dated compared today's standard. I would like to see an updated brand and facilities. Overall it was a good stay.
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