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Sheraton Pentagon City Hotel

Washington DC All Airports, , US (WAS)

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Based on 1128 reviews
Whether you are in town, on business or it`s a leisure trip, the Sheraton Pentagon City hotel will captivate you by the newly renovated public areas a
Room & Rates

Traditional Room, 1 King Bed

1 king bed
252 sq feet (23 sq meters)

Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One King Bed, City View (Traditional King DC City View)

1 king bed
Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Room, 1 King Bed, City View

1 king bed
Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, Non Smoking

Double Occupancy
Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed (DC VIEW)

Room, 1 King Bed (DC VIEW)

1 king bed
Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

2 double beds
Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

1 king bed
Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Room, 2 Double Beds (DC View)

Room, 2 Double Beds (DC View)

2 double beds
Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Double Room, 2 Double Beds

2 double beds
252 sq feet (23 sq meters)

Entertainment - WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Sheraton Pentagon City Hotel
900 S Orme St, Arlington, VA US 22204

Rooms
Make yourself at home in one of the 416 air-conditioned guestrooms. Premium TV channels and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include wireless Internet access (surcharge), gift shops/newsstands, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Arlington? This hotel has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 15.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 13.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 per night (rates may vary)
  • Self parking fee: USD 30 per night (in/out privileges)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Gift Shop on Property
  • Indoor Pool
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Video Game Console
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1128 reviews
from Nashville
Submitted on 21-05-2016
This hotel greatly exceeded my expectations as I got a fantastic room with a great view. I came to DC with a car and the Sheraton Pentagon City came up in a Groupon ad for $89. It was available for the same price on other sites but when I checked in right at 3 I found out that the Groupon package adds free parking (normally $24 a night) and free in-room wifi (I think $12 or $13). So it is worth booking through Groupon to get that extra value. I also thought I might get a lesser room because of G... Read more
from Minneapolis, Minnesota
Submitted on 23-05-2016
My first trip to DC, and picking this hotel helped make it an enjoyable experience. Hotel provides free shuttle service from and to airport and allowed us to store our luggage with them while we enjoyed our final day touring the city. The shuttle also took us to the metro station where we jumped off to all our trips into the city. Restaurants and CVS were right across from the Metro station which was also located right by a mall, so everything was very convenient. The hotel had a view of the... Read more
from
Submitted on 23-05-2016
This is an older property that is not very updated; however, it is clean and well maintained so I had no issue with that. What I did have an issue with is the outrageous prices they charge in the business center. When I checked in I asked how much printing cost and they told me it was free so I decided to skip my FedEx Kinkos run, hit the hay, and wake up early to print for my meeting. Big mistake. Only the first five pages of printing at the Sheraton are free, anything after that is FORTY cen... Read more
from San Francisco, California
Submitted on 24-05-2016
Stayed here for a little over a week. The hotel is not bad, they have a nice bar, nice restaurant, and a event center that seems to be always busy. The staff was very helpful (for the most part, with the exception of one or two) and the rooms were great with a great view to the Air Force memorial and the Pentagon. The only thing about this hotel that I did not like was the location. It sits right by the freeway and the neighborhood around it is questionable. If you are looking to walk somew... Read more
from Indio, California
Submitted on 25-05-2016
If you are flying into Washington DC and don't want to stay in DC this is convenient With DC sights nearby and Arlington, Alexandria and Richmond down the road this is a great central location for traveling around in a rental. Parking is on site and the restaurant filled up with great snacks and breakfast
from Bowie, Maryland
Submitted on 30-05-2016
I can't think of a better hotel to stay in over the Memorial Day weekend. We checked out today after an exceptional stay. The Potomac restaurant was good, the Manager Al is exemplary and carries an above and beyond approach throughout the day. The rooftop pool and sun deck was very enjoyable, the lifeguard Kirt was always attentive, friendly and excellent in keeping the area fresh, clean and every chair with towels. The hotel manager Tony is great. He stopped at nothing to ensure we had a terrif... Read more
from San Diego, California
Submitted on 31-05-2016
I recently ran an event at this hotel and was overall very pleased with my experience. I really wanted to give a shout out to some people who did an amazing job: Rosario and Beatriz in the restaurant were AMAZING! So helpful and always with a smile on their face. Yin with banquets: again, extremely helpful and friendly. He made my job 10x easier. I did have an issue with Henck at the front desk who was rude and unaccommodating when it came to helping our guests with parking. The rest of the fro... Read more
from West Chester, Pennsylvania
Submitted on 01-06-2016
Got a deal for the 2015 Memorial Day weekend and flew to Ronald Reagan airport in Arlington. The hotel provides shuttle TO and FROM the airport as well as TO and FROM the city's trains stations, malls and downtown. This is the best thing about the stay at the hotel. Other than that it has got a gym for the visitors. The parking although is chargeable. But if you are not driving the shuttle takes care for the transportation. The concierge is well behaved and helped all through the stay. Had a ver... Read more
from New Delhi, India
Submitted on 02-06-2016
We stayed in this Hotel in May 2016 for 3 Nights during our USA Trip and our stay in Washington DC. As we reached Hotel for Check In at around 04:00 PM, we were Checked In really smooth and fast. There are no bell boys in the Hotel to help you with the luggage but it was fine for us and we did not had any problem with that. We reached our Room on the 11th Floor and found the Room Quite Spacious with a large LED TV and a wonderful view of the Pentagon. The King Bed was large (though it was a Old... Read more
from
Submitted on 07-06-2016
Lovely hotel & friendly, quick service. Nice restaurant & bar in lobby, although a little pricey: $18 approx for a burger w/salad & a sweet tea. Starbucks in lobby: a.m. only. Free airport shuttle w/limited hours. Comfy room & bed, very pretty. Would have liked there to be a mini fridge & microwave.
from Humble, Texas
Submitted on 12-06-2016
Good - gorgeous lobby, super spacious rooms, comfortable beds, separate sink from shower area, great views of Pentagon/Air Force Memorial/Arlington Cemetery from even numbered rooms, rooftop indoor pool with nice view, well equipped gym, shuttle to Pentagon City mall and Metro station, free WiFi in lobby Not so good - no microwaves nor mini-fridges in the room, no ventilation in bathrooms, shuttle times are limited, and, unless you are a Sheraton member, WiFi is not free in rooms Bad - In my 2... Read more
from
Submitted on 13-06-2016
What a great Hotel! My daughter planned this trip for me so that I could experience DC. This hotel was the icing on the cake. Staff was very accommodating, the view from our room was to die for, the pool and guard was awesome, shuttles and drivers made it easy to get to places, the room was incredible. For a family from KY, we thought we were in heaven! Thank you Sheraton Hotel for making our stay such a pleasant one!!!
from Fishers. In
Submitted on 17-06-2016
OK, I get it. Just because one shells out almost $300 a night for a hotel room that does not necessarily guarantee a pleasant experience. Our stay here was not an unpleasant experience either, although I do think this hotel falls into the 'slightly below average' category. The thing is, not one single employee stepped up to interact with us in any memorable way - you know, to make the hotel feel anything other than ordinary and mundane. Then I realized, 'They don't care.' A room in the DC area ... Read more
from Brookline, Massachusetts
Submitted on 18-06-2016
In short, this hotel is full of badly managed people and it doesn't live up to the Sheraton logo. Here is a slightly longer version: You wait at the airport for a hotel shuttle that "runs every 30 minutes." One hour later, you see countless hotel shuttles come and go, and finally call to check where your shuttle is. "Oh...umm..it will be there in five minutes..." About 15 minutes later, the missing shuttle pulls up, the doors open and the driver lets out a greeting in the form of a passive-ag... Read more
from
Submitted on 18-06-2016
There are so many friendly people and the service was good. Specially, i like the asian restaurant over there. And about the meeting room of Sheraton hotel is so awesome, big and well-organized. The room is good and cleaned, equally important is the price is best offer with the good services . SO I feel so wonderful and enjoy my trip at Washington DC and ash to go again as soon as possible.
from
Submitted on 25-06-2016
We planned a fun weekend for the family and found this hotel and it looked great at first. When we got here though the carpets in the rooms are nasty. Then we went to move the blanket on the bed and saw just how disgusting it was. Can't hide it in a white blanket. Immediately looked at the other bed and same thing. I'm honestly so grossed out from it I will NEVER stay here again!v I was scared for my 6 year old daughter to touch the floor.
from San Diego, California
Submitted on 25-06-2016
My family arrived late at Reagan Airport and decided to stay at this Sheraton because it was close by. Shuttle service was very slow but this was possibly due to it being 11:00pm when we arrived. Upon check-in the elevator didn't work and then our room keys didn't work. There was only one receptionist on duty. My husband spoke to the manager who was standing there but he didn't help. He directed the poor receptionist to leave his desk and assist us. The receptionist deserves a raise and the... Read more
from Miami, Florida
Submitted on 30-06-2016
I got this hotel last minute through Hotel tonight. Great rate and the hotel was nice. I just stayed for one night, I didn't get to explore much of the hotel. Service was good at the front desk. Hotel served its purpose. Fast easy one night stay with no problems. Great location for Pentagon tour and any other sites in that area.
from North Carolina
Submitted on 02-07-2016
We returned for another nice stay. Due to last minute reservations we had a limited city view during the first night. The second night we were able to have the beautiful city view as I have always appreciated. The view is beautiful as it overlooks Washington D. C. skyline. The staff was professional and accommodating as always. I finally had the opportunity to thank Rodrigo Andujar personally for all he has done to make our stays wonderful. We have been longterm return guests and intend to conti... Read more
from Washington DC, District of Columbia
Submitted on 02-07-2016
This is an older Sheraton property on the top of a hill overlooking the Pentagon and with good views of the city and Arlington provided you get a good room. The property is fairly old and the design is "classic" let's say. Rooms are clean and they take care of their SPG elite guests. Free parking, Internet, drinks and breakfast. I've never had a bad stay here and if they modernize the hotel a bit it could be tops. Starwood has a lot of properties in the area so I would say if you can get this pl... Read more
from Columbia, South Carolina
Submitted on 06-07-2016
The hotel advertises how close it is to tourist sites. But its not close to a metro stop, and you are dependent on a shuttle that they run twice an hour. So we are averaging an hour travel between shuttle and metro to get 5 miles away. Additionally, the hotel has nothing convenient around it. You have to take the shuttle to the Pentagon City metro stop for drug stores, shopping, anything convenient. The staff also tends to give an air of being annoyed at tourists asking about shuttle service an... Read more
from
Submitted on 06-07-2016
We booked this through Priceline, and were initially happy with what we thought we were getting. For some reason, we ended up with a "basement" room, with a window that overlooked the smoking section. We did have access to the hotel tower to look out over the Pentagon, and DC. Our location as convenient to the Pentagon City Metro station, with hotel shuttle or bus., so it was very easy to get to many of the tourist areas of the area. Because of our location, we did not get good wi-fi se... Read more
from Leiden
Submitted on 10-07-2016
This hotel should be shut down and does not belong to Starwood. It simply does not meet the basic standards for a four star hotel, and not even for three... We hosted an event here and my clients hated the hotel to the bone: food was horrible, staff unfriendly and lying to get out of problems, the personal data of our delegates was stolen and the hotel did NOTHING, even after 4 notices. People could access rooms by asking cleaning staff to open a room, the temperature in the rooms was not const... Read more
from Hackettstown, New Jersey
Submitted on 12-07-2016
The Sheraton Pentagon City has been our "home away from home" when we visit our children in Arlington. I was greeted warmly upon my arrival, and although the lobby was loud (no fault of the hotel, just teens at a conference enjoying themselves), the host made sure that I understood all of the info I needed, and patiently answered all of my questions. Our room was immaculate, and everything-A/C, TV, wireless, and fridge, alarm clock, etc. all worked well. Our city view room provided a lovely ... Read more
from Ottawa, Canada
Submitted on 13-07-2016
We stayed 7 nights at this hotel as a family. The first impression was good; our room was located in the third floor! Unfortunately, every morning 7-8 o'clock, the housekeeper organized the work of the maids, in a room close to ours... the door open! We also had a bad surprise! The hotel hotes hosts many groups of students and their meetings were organized in the third floor close to our room. So from 8-9 o'clock, we started to hear loud conversations next door, conversations from the corridor. ... Read more
from Manassas, Virginia
Submitted on 18-07-2016
Given poor location, worn condition and excessive pricing of rooms, food and beverage, this hotel is not worth the cost. Hotel is dated in room appearance. Food is average with average to below average service and excessively priced. Alcohol drink prices beyond draft beer are absurdly priced. Room costs with all the extra charges and taxes are close in price to the 5 Star Willard and W hotels in DC. This hotel is away from everything which requires a car or a taxi to get around.
from Springfield, Illinois
Submitted on 19-07-2016
We stayed at this hotel for the first time. It has free shuttles going to Reagan airport and Pentagon City Metro station twice an hour with very friendly drivers! We were checked in by Gulmira. She was exceptionally friendly and professional. She acquired a purpose of our travel and gave us a very nice room with a wonderful view to Arlington Cemetery and the Pentagon. I hope she gets acknowledgement from upper management for providing excellent service. Our room was clean, had a fridge in it ( ... Read more
from Charlotte, North Carolina
Submitted on 21-07-2016
My wife and I stayed here with some friends who were in town on business, which is why we didn't stay on the other side of the river. Aside from the location, this hotel was very nice. Comfy beds, spacious rooms, and a nice bar and restaurant area downstairs. Make sure you get a room facing D.C. and are at least on the 3rd floor, although the higher the better. If I recall correctly, I think we stayed on the 7th floor and the view was fantastic. If you don't mind saving some cash and Ubering int... Read more
from
Submitted on 21-07-2016
The hotel is very nice and clean. Located in the perfect place in DC close to all the sights. Staff is very helpful. Hotel has a restaurant, Starbucks and has room service. Stayed here for 6 nights and enjoyed it a lot. Would stay here again for sure.
from San Jose, California
Submitted on 22-07-2016
Early check in not available. Bed frame was broken, took two trips to fix. Asked for assistance with television to plug in HDMI, told that wasn't supported. Restaurant food is poor and service is worse. Sheraton Club Lounge no breakfast on weekends. Just seems like the bare minimum of quality on every dimension.
from Kansas City, Missouri
Submitted on 27-07-2016
This was a central location for my trip to DC for business. It had everything I needed while I was working there for four days. It had a restaurant, bar, coffee, and was a nice hotel. The staff accommodated my shipping requests since I had to receive and ship out packages during my stay. It was easy to get to and I really liked that they had a shuttle to the airport.
from Honolulu, Hawaii
Submitted on 29-07-2016
You would think a hotel that caters to military and DoD folk would uh, cater. Some highlights: No room service after 11pm. Seriously. Bar doesn't open till 1pm. On weekdays. Early check in? HA HA HA HA HA HA HA People at the reservation desk make notes of requests for location of rooms next to family even when you make them weeks ahead? HA HA HA HA HA HA HA What? WRONG event schedule information posted (uncorrected) in the lobby for DAYS Takes FOREVER to get food, drinks, bills, etc at... Read more
from Zionsville, Indiana
Submitted on 01-08-2016
We stayed here one night during Pope visit to Washington, DC. It is a 10 minute shuttle ride to the Pentagon City metro stop so it is not as convenient as I thought it would be. The hotel is a bit outdated and needs a re-fresh. It served its purpose of being a functional location for us to stay.
from Saginaw, Michigan
Submitted on 04-08-2016
I stayed three nights at the Sheraton Pentagon City. My room was quite nice with a large TV and nice view. The bathroom did not have a fan, which was disappointing. I dialed "0" to call the front desk a few times and each time I called, it rang fifty times before anyone picked up. That should never happen. I also received calls and knocks on the door at 2 AM one night because they thought I ordered water. The airport shuttle is a plus. You can walk to the Pentagon or Pentagon City metro... Read more
from Ohio
Submitted on 06-08-2016
Got this hotel for a great rate as a secret hotel on Hotwire. I wouldn't pay full price for it. Loved the shuttle drivers, they were very helpful. Bathrooms are tiny. No exhaust fans so you smother. They put a $50 hold on your card everyday, so if you are staying a week that would be $350.00. We will look elsewhere next time.
from
Submitted on 09-08-2016
Overall the room was very spacious, the bathroom was clean, and the hotel was close to Arlington cemetery. After spending the day at the national mall and seeing some of the sites to our nation's capital, we/family came back to the hotel and found the door to the room was open and not locked, room service had been in the room to clean and left the door open. We don't know how long it was open. I called rhe the manager on duty and complained, they did comp me for the night, but, I have problem... Read more
from Richmond, Virginia
Submitted on 15-08-2016
The lobby is wonderful, but the rooms are outdated. They need major upgrades not to mention a fan in the bathroom. I love the shuttle being able to take me to pentagon mall and come back in a hour or 30 mins. I wouldn't say housekeeping is all that friendly when you have to call them to correct something. Besides the front desk staff is okay, not so much on the welcoming side. Parking was okay. Wasn't happy there wasn't a microwave in the room.
from Port Matilda, Pennsylvania
Submitted on 16-08-2016
The staff at the Sheraton were very helpful. We arrived very early and they were still able to accommodate an early check-in without any problems. There is a free shuttle that can drop you off at the metro which was very nice. Room was very clean and nice. We ordered room service for the first time ever. The food arrived very promptly and the gentleman who delivered it couldn't have been nicer. We will stay here again.
from
Submitted on 04-09-2016
Nice hotel. No fridge or microwave inside the rooms. Other than that everything was great. Only thing that went wrong was the front desk wrote the wrong room number for my key. Had to call downstairs to maintenance to fix my key. Maintenance went downstairs and came back with a new room number saying we went to the wrong room. I showed him the booklet with the wrong room number. They never apologized or anything. Oh well. No big deal. Just glad no one was in that wrong room.
from Chantilly, Virginia
Submitted on 05-09-2016
We attended a highly popular ethnic cultural convention that lasted for three days. Once we drove to the hotel on the last day, there was no parking left anywhere within the vicinity, nor does the hotel offer valet services. We parked by the Arlington cemetery and walked back quite a distance to the hotel. Our program went way past midnight, a nudging feeling was always in mind about the return to the car with my wife. The convention room was surprisingly small, and the overflow crowd was turned... Read more
from Miami, Florida
Submitted on 07-09-2016
This hotel was very nice. Parking was a bit pricey at $30 a night. Close to the Air Force Memorial, Arlington National Cemetary and the Pentagon. Great location for these activities. National Mall was just about a 10 minute drive.
from South Pittsburg, Tennessee
Submitted on 07-09-2016
First of all, the hotel is very convenient to the airport, the Pentagon and also Arlington National Cemetery. Each of these locations are only a few moments drive and even downtown DC isn't that far of a drive. My major complaints are the pricing of the self-service parking; $30 per day is way too much for the cramped parking. I can see maybe $10 or so, but $30? Since I'm an SPG member, my parking rate was cut down to $12; which I'm very grateful for, but otherwise; I definitely think the parki... Read more
from
Submitted on 07-09-2016
This review is all about two very specific staff members, though everyone in general should have a special mention: Ashton and Nicole, both at the front desk. They treat everyone as royalty, regardless of their SPG status. And that, my friends, is everything that matters to me. The hotel offers good value for your dollars, and it is within $10 in uber, or you can use the hotel's shuttle to reach places 3 miles away or less. I will definitely be back!
from Penrith, Australia
Submitted on 08-09-2016
I suppose the main reason I'm giving a 5 star rating is because of the experience had on our last night. My partner and I were lucky enough to have been given complimentary club access which we used each night and morning on our 3 night stay. Fantastic views of the pentagon and surrounds and a really chilled atmosphere. On our last night we ventured upstairs and set ourselves up with a great view watching the planes land and just enjoying ourselves. I sparked up a light conversation with Charlo... Read more
from Racine, Wisconsin
Submitted on 09-09-2016
We stayed here over labor day, and unfortunately there was some type of India convention going on which caused havoc. Our room was on the 12th floor, and every night kids were running amok starting at 9 or 10 and going off and on until 2 or 3am. We called security the second and third nights, and it seemed to help. Other guests got into a screaming match with the culprits parents on the third night. The lobby was also an unimaginable zoo every night, and there was no parking available as guests ... Read more
from Richardson, Texas
Submitted on 12-09-2016
I attended an annual military reunion the weekend after Labor Day, which for this year was located in the Sheraton Pentagon City hotel. This hotel was an excellent choice for this type of event. The hotel staff is friendly and helpful, the rooms were very comfortable (I paid a little extra and got the city view, which was beautiful, however now I would make the decision based on when I wanted the sun pouring into the room!), and it's located in a fairly good place. A free shuttle to the airpo... Read more
from West Columbia, South Carolina
Submitted on 13-09-2016
Always our favorite place in Pentagon City,great views of Pentagon, Washington monument and Capitol. Great bar/restaurant, good gym,pool,club lounge with wonderful view and excellent shuttle service to mall and metro.Special thanks to Ashton at front desk who helped make our anniversary special with a great upgrade.Thanks again Ashton !
from Hendersonville, Tennessee
Submitted on 15-09-2016
I had a nice couple of nights at the Pentagon City Sheraton. I was in DC during a very busy week and a suite at this hotel was the only room I could find. The staff wasn't particularly friendly, but they were fine. The room furnishings were a little dated, but the rooms in the suite were huge and the bed was very comfortable. I kind of liked having a second full bathroom. I didn't need it, but it would have been handy on a family trip. Best part was I had a stunning 14th story view over th... Read more
from Alexandria, Virginia
Submitted on 15-09-2016
Attended a professional meeting at this hotel and, while I did not stay in one of the rooms, I did park in the facility, eat in the restaurant, and attend meetings in several of the meeting rooms. The hotel, while technically in the Pentagon City region, is in fact isolated and difficult to get to, with little immediately surrounding the facility. As a consequence, visitors/guests are not really able to walk to other attractions in the area--there are none. Parking was expensive ($10 for 3 hours... Read more
from Melbourne, Australia
Submitted on 19-09-2016
The room is clean and well presented but the phone doesn't work and the picture on the TV is so distorted that it can't be watched. Internet is free in the lobby but $13 per day in the room and the little bottles of shampoo are provided only on the first of a three night stay - not replenished once used.
from Calgary, Canada
Submitted on 24-09-2016
I thought that I would invest some time to properly summarize our experience at this hotel. But then on second thought I realized that it would be moot and not worth the effort. I feel this way because it's evident to me that customer feedback doesn't resonate with the executive management team at this hotel....I'm an SPG member and this is THE worst Sheraton I've ever seen. In contrast, and for comparatives, we stayed at another Sheraton (La Guardia East in NYC). This hotel reached out via ... Read more
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