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Best Western PLUS Portsmouth-Chesapeake Hotel

Portsmouth, NH, US (PSM)

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Based on 188 reviews
The location, top notch service and great amenities set the hotel apart.
Room & Rates

One Double - Non-Smoking

1 Double Bed, Non-Smoking, Microwave And Refrigerator, 32-Inch LCD Television, High Speed Net, Full Breakfast
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One Double - Smoking

1 Double Bed, Smoking Room, Microwave And Refrigerator, 32-Inch LCD TV, High Speed Internet Access, Full Breakfast
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One King - Non-Smoking

1 King Bed, Non-Smoking, Microwave And Refrigerator, 32-Inch LCD Television, High Speed Net, Full Breakfast
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King w/Sofabed - Non-Smoking

1 King Bed, Non-Smoking, Microwave And Refrigerator, 32-Inch LCD TV, Sofabed, High Speed Internet Access, Full Breakfast
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King w/Sofabed - Smoking

1 King Bed, Smoking Room, Microwave And Refrigerator, 32-Inch LCD TV, Sofabed, High Speed Internet Access, Full Breakfast
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Two Doubles - Non-Smoking

2 Double Beds, Non-Smoking, Microwave And Refrigerator, 32-Inch LCD Television, High Speed Net, Full Breakfast
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Two Doubles - Smoking

2 Double Beds, Smoking Room, Microwave And Refrigerator, 32-Inch LCD TV, High Speed Internet Access, Full Breakfast
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King Suite

Suite-1 King Bed, Non-Smoking, Whirlpool Bathtub, Microwave And Refrigerator, 32-Inch LCD TV, Sofabed, Full Breakfast
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One Double - Mobility Accessible

1 Double Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking, Full Breakfast
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Best Western PLUS Portsmouth-Chesapeake Hotel
3235 Western Branch Blvd, Portsmouth, VA US 23321

Why Stay Here

No matter what brings you to the area, the staff at this Chesapeake hotel is committed to making your stay as comfortable as possible. Take advantage of a hotel with great access to the region`s top destinations. From check-in to check-out, they are all about ensuring your trip is flawless.

Resort Details

This Chesapeake hotel is a favorite for service men and women, as we are just a short distance from the US Coast Guard base as well as Naval Station Norfolk. A number of business travelers count on us to give them a welcoming home away from home. A few of the regular Guests are in town on business with Northrop Grumman Corporation, SAIC, Lockheed Martin and L-3 Communications.

Features and Amenities:

  • High Speed Internet
  • Complimentary Breakfast
  • Pets Allowed
  • Fitness Center

Restaurants, Lounges & Bars

Start your day with a buffet of hot and cold cereals, a waffle station, fresh fruits and favorite pastries. Complete the most important meal of the day with 100% Arabica coffee and chilled juices.

Breakfast Made Easy

  • Complimentary Full Breakfast
  • Eggs
  • Sausage
  • Biscuits and Gravy
  • Muffins
  • Bagels
  • Breads
  • Fresh Fruit


The Boo Williams Sportsplex often has exciting events happening which bring Guests to this Chesapeake hotel from around the region. Many Guests also enjoy staying at the hotel while visiting Old Dominion University, Norfolk State University, and Hampton University. While in town you can easily commute to some of the most exciting attractions in the Hampton Roads region, like the Virginia Beach Oceanfront, Nauticus, or Colonial Williamsburg.

  • Business Center
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 188 reviews
from Fredericksburg, United States
Submitted on 06-06-2016
It's not the fanciest hotel, but my experience was pleasant, everything worked as I wanted and I was comfortable. It was one of the cheapest hotels that let me bring my pet while still being quite comfortable.
from Burke, Virginia
Submitted on 22-06-2016
The room was clean and very comfortable, the people at the hotel was very courtesies and have very good customer skills. I like this hotel and if come to town again I will chose this hotel again. The service in general was very good.
from Honolulu, Hawaii
Submitted on 04-07-2016
They say the first 20 minute of checking into a hotel, and you can tell whether or not its a good hotel or not...well how about 3 hours spent checking-in? I checked into the hotel the 18th of June, I arrived a little early, at noon. I let the front clerk know that I am there, available to check-in. The clerks told me it should be ready soon. 3 hours later, when my room supposed to be ready, it still hasnt been cleaned, no biggies. Another hours went by and still no room, I understand that they ... Read more
Submitted on 09-07-2016
We chose this hotel for a one night stay on our way to the Outer Banks. It was close to the highway and had decent reviews on trip advisor. At first it seemed a little tired but it turned out to be just fine. The room was clean and quiet. Every staff member we dealt with or ran into was very friendly and accommodating. We didn't eat breakfast because we wanted to get on the road ( but breakfast starts at 6 am which is usually great for us). I stopped in to check it out. It was more than the usua... Read more
from Durham, North Carolina
Submitted on 25-07-2016
The parking lot at the hotel seemed to have a lot of people just hanging out who did not appear to be guests. I did not feel comfortable leaving my car there. The room was not ready when we arrived at 3:45. We only had to wait about 10 minutes, so that was okay. Check-in went smoothly. The room was clean enough. The comfort of the bed is subjective, but it felt like sleeping on a rock slab to me. Breakfast was adequate, what you would expect, nothing special. The breakfast attendant was friendly... Read more
from Wilkes-Barre, Pennsylvania
Submitted on 27-07-2016
I was simultaneously planning a trip to Utah while planning a quick getaway. That's why I didn't realize, until we arrived, that this hotel did not have a pool. I wanted to go to the beach, but was unwilling to spend $300+ a night to stay near the beach. This hotel is roughly 30-40 minutes from Virginia Beach. It's a decent hotel for the money if you need to stay in this area. The free breakfast was nice and help me cut costs of the trip. My biggest gripe, and the reason I'm only givin... Read more
Submitted on 06-08-2016
Lock on door had been broken into, had to call maintenence maid service left door open on first day of cleaning, figure door didn't shut by itself had to force close i, becasue of damage to lock. . 1st day of maid service didn't completely clean and restock,2nd day didn't come in at all, front desk gave lame excuse because I had DND sign on door 8am while in the shower. If you stay here, check fridge for temp. everything froze, and microwave was unplugged.
from Bowie, Maryland
Submitted on 12-08-2016
This was my first time staying at a Best Western Hotel and after my experience it will be my last time. I found the front desk staff to be very unprofessional and unhelpful. Customer service skills are very poor. Me and my other family members ask for additional towels and we were both told "we don't have any towels available". Not good folks! When it was time for me to check out I had to wait approximately 15 - 20 minutes and there was no one standing in front of me. Again, poor customer se... Read more
from Hyattsville, Maryland
Submitted on 14-08-2016
One person at the front desk so it took some time to check in. I had no TV service for my overnight stay. I called the front desk several times. No solution to the problem, no offer for something else, no concern The room had that old odor. The hotel rooms need updating badly. I contacted headquarters regarding my concerns. They kept telling me that they would contact management for them to respond. Needless to say this has been since July 15, 2016-no response from the hotel. If headquarters ca... Read more
Submitted on 14-08-2016
Front desk staff was very helpful. Great value. I was very satisfied especially since its was very reasonably priced. Definatly a great place to stay. Clean room. Very helpful staff. Satora was helpful and thorough.
from Ringwood, United States
Submitted on 14-08-2016
Unfortunately, this Best Western failed below all expectations - starting at arrival, when the reservation was mixed up and goving us the wrong room and continuing with room service that didn't clean the room properly even after complains. On the last day of the stay the clean towels were left on the door knob of the room in a laundry bag! The dust ws everywhere on the furniture, and microwave looked filthy on the outside. Complains worked on day 3 - the front desk lady came herself to clean the... Read more
from orange Park, United States
Submitted on 21-08-2016
This was suppose to be a bike friendly but did not know or offer anything as per Harley owner groups web site. There was nothing offer when I got there to clean my bike or a place to park It maybe a small thing but after a long ride you like to clean the bike
from Brooklyn, New York
Submitted on 23-08-2016
Front desk is very helpful, friendly. Great breakfast! This is great for overnight stay, would love to stay more than one night except the beds are not comfortable. I suggest they invest in new beds. However housekeeping is great, room was very clean!
from Rush, Kentucky
Submitted on 24-08-2016
First off, upon arriving to check in I was told I had reserved 2 double rooms. I showed them proof of a King room and a double room. They told me the King rooms had been overbooked. A gentleman switched things around (took about 40 minutes to get checked in). Because of this I decided to pay close attention to my checking account. Sure enough they put 3 holds on my account. I went down to the service desk on Saturday morning to have this correcred. I checked in on Friday and out on Sunday. On Mo... Read more
from DC area
Submitted on 27-08-2016
I picked this location because it was close to where I had to drop my daughter off for her college. I pulled in after driving from the DC area and was tired and to be honest, not ready to deal with red tape and bad customer service. The first person I saw was a young lady behind the desk with a great smile, her greeting was true and she saw right off how tired I was. She got me checked in, the rooms I asked for were ready and everyone was professional and friendly. The rooms were clean, bright a... Read more
from Rochester, United States
Submitted on 27-08-2016
I was looking for a hotel that allowed dogs. I was traveling with two on the way to the Outer Banks. The employees I encountered were all friendly. The rooms in the hotel were spacious, clean, and nice looking.They also included both a refrigerator and microwave. The hot breakfast they offered was awesome!! Nice variety with some hot items, too. We were very pleased with this hotel.
from Alexandria, United States
Submitted on 12-09-2016
The quality of the hotel is great. The staff members are very nice and respectful, I recommend it . The reason for the staying was for business proposes but I would also consider this hotel for vacations because its clean and the attention its exceptional.
from Trinity, Alabama
Submitted on 20-09-2016
I has $30 in BW gift cards and looked at all the area ones before deciding on this one. Pulling into the parking lot I first noticed junky cars and people smoking in front by the doors. I wS traveling alone with my daughter so I had second thoughts about staying here, but went to see inside. The lobby was nice and the people behind the counter were very nice so I decided to stay my scheduled 2 nights. The room was very clean, TV had a lot of channels, especially for kids. The water pressure was ... Read more
Submitted on 23-09-2016
We just needed to time to get away from our everyday lives. Wife and I needed some alone time and we always go to South Carolina and just this time we decided to go to Virginia Beach and see what we was missing.
from Blacksburg, Virginia
Submitted on 27-09-2016
We found the hotel was very clean, a good value for the price. The hotel helped us adjust our reservation to get two rooms side by side and just Best Western Points and $ to pay for one of our rooms. The breakfast area was spacious with a good selection of foods.