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Holiday Inn South Broadway Tyler

Tyler, TX, US (TYR)

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Based on 346 reviews
Holiday Inn South Broadway Tyler is located in central Tyler.
Room & Rates
Meeting Facility

One King Bed Non-Smoking Accessible

  • One King Bed
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking Concierge Level

  • One King Bed
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Double Beds Pool View Non-Smoking

  • Two Double Beds
Complimentary wired Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Meeting Facility

One King Bed Pool View Non-Smoking

  • One King Bed
This room overlooks the pool. Complimentary wired Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking

  • One King Bed
Complimentary wired Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Meeting Facility

Standard

  • One Bed
  • Two Beds
Complimentary wired Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Non-Smoking.

Hide room details
Meeting Facility

One King Bed Smoking

  • One King Bed
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Smoking.

Hide room details

One King Bed Pool View Smoking

  • One King Bed
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Smoking.

Hide room details
Meeting Facility

Two Double Beds Smoking

  • Two Double Beds
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Smoking.

Hide room details

Two Double Beds Pool View Smoking

  • Two Double Beds
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Smoking.

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STANDARD ROOM

KNG EXEC EDIT NONSMOKE

KNG LEISURE NONSMOKE

KNG LEISURE SMOKING

KNG POOLSIDE NONSMOKE

KNG POOLSIDE SMOKING

KING MOBILITY ACCESSIBLE TUB NONSMOKING

2 DBL BEDS SMOKING

2BD POOLSIDE NONSMOKE

2BD POOLSIDE SMOKING

Holiday Inn South Broadway Tyler
5701 S Broadway Ave, Tyler, TX US 75703

Why Stay Here

  • Outdoor pool and a fitness facility
  • High-speed Internet access is available in public areas
  • Complimentary shuttle services include a roundtrip airport shuttle and an area shuttle. 
  • Guest parking is complimentary. 

Accommodation Details

182 air-conditioned guestrooms at Holiday Inn South Broadway Tyler feature coffee/tea makers and complimentary newspapers. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is available. In addition to desks, guestrooms offer phones with voice mail, as well as free local calls (restrictions may apply). Televisions have premium cable channels and pay movies. Rooms also include irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls.

Restaurants, Lounges & Bars

Holiday Inn South Broadway Tyler features a restaurant and a bar/lounge. Room service is available during limited hours.

IMPORTANT INFORMATION

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 346 reviews
from
Submitted on 28-04-2016
Jen at the check in counter was amazing! After a long day on the road, it was awesome to have such a friendly reception. The rooms are clean and well maintained and I appreciate the way the public areas were kept up. We will definitely be staying here again
from
Submitted on 02-05-2016
Stayed at this location on a Saturday night. Staff was very cordial but not overly friendly. No issues like room lockouts or front desk mishaps. Rooms are very clean and we enjoyed the updated decor. Requested a non-first floor room and was placed in a, you guessed it, first floor room. The bathrooms are "average" at best, corporate really needs to update this location's bathrooms to match the room atmosphere. I'm a tall guy but the bathroom ceiling was still a little too close to my head. Obs... Read more
from Knoxville, Tennessee
Submitted on 11-05-2016
recently stayed at this location for graduation .room was nice and clean . staff was attentive and friendly . hotel provided shuttle to take me to e.r for an injury . stephen , Holly , Adai Thank you for all your help . keep up the good work . would highly recommend this hotel to any buisness , family or leisure traveler .
from
Submitted on 23-05-2016
Checked into room and the bath tub had standing water in it and not draining with a slight odor. I guess the cleaning service does not communicate that something is not working properly in the room to a manager. The only good thing about this is meeting the maintenance guy Jimmy and the reason why I am saying this is that he was very polite and kind and very helpful in trying to fix the problem and then later on getting us transferred to another room.
from
Submitted on 25-05-2016
This hotel is very easy to locate. Updated lobby furnishings. Rooms are clean and well-kept. It is an older site, but they've done a good job to keep it fresh and modern. The Wi-Fi was tricky on my iPhone, but no issues on my laptop. Restaurants for breakfast lunch and dinner are within walking distance.
from
Submitted on 06-06-2016
Dont know what i would have done without Holly!! We were here last week and she was so helpful. We looked for her especially this time. She accommodated us with a correct room mom needed.We had Holly fix the room to where mom could have a walk in shower.Then she came down and helped with turning the heat on
from
Submitted on 07-06-2016
Nice hotel to say in.rooms where clean and breakfast was outstanding.place was quiet and lots of good parking outside staff was very helpful and friendly. holly at front desk was very helpful it with everything I joyed the stay. Would recommend anybody there want to stay at a holiday express.
from Murfreesboro
Submitted on 08-06-2016
I stayed at this hotel years ago but it was not up to standards for a good business hotel. I tried it again this week and was very impressed with the remodel and significant upgrade in all aspects of the hotel. For starters, the front desk service is not fast and friendly (thank you Dalia and Holly). The rooms are fresh with very comfortable beds, lots of electrical outlets where you need them, and fast WiFi. The restaurant/lounge area is completely different and far more appealing than befo... Read more
from Spring Hill, Tennessee
Submitted on 10-06-2016
I have stayed at many Holiday Inn's across the nation, but the service here in Tyler was amazing!! From the time I arrived Holly at the front desk went above and beyond to accommodate me. The restaurant at the hotel was also very clean and Crystal behind the bar did an amazing job ensuring our needs were met. I will definitely be back.
from Quitman, Texas
Submitted on 10-06-2016
What a great surprise for the kids! They were showing the movie Nemo at the pool! Our kids were able to swim, AND watch one of their favorite movies POOLSIDE! This hotel is in a great location on Broadway, close to shopping and restaurants. Our room was spotless, updated and very welcoming. Added plus of microwave and small fridge in room. The hotel is full service with a Bar, Restaurant, Room Service. Gym and outdoor Pool. Hotel staff is very friendly and helpful. Makes you feel welcome... Read more
from Lake Charles, Louisiana
Submitted on 12-06-2016
This is my 5th trip to Tyler, TX and to stay in the Holiday Inn South Broadway. I have never had any issues with the hotel. The food is always good, the staff is always more than helpful and friendly. Every year I see Cassundra and she goes above and beyond to help everyone out. This year, the hotel remodeled the bar and eating area. It is much more user friendly. The only problem I had as far as the room was concerned was the rolly polly bugs that got in the bathroom. I am not sure why o... Read more
from Cleveland, Texas
Submitted on 21-06-2016
We recently stayed at the hotel with family. This hotel is beautiful. We had a wonderful breakfast in the restaurant-one of the best made to order omelets I have ever had! The staff makes you feel welcome from the time you check in, until the bellman helps you out with your bags!
from Aledo, Texas
Submitted on 24-06-2016
My stay at the Holiday Inn South in Tyler Texas on June 23, 2016 was simply excellent. The rooms was comfortable and the bartender Chrystal was attentive to all the patrons despite being busy. The parking lot had plenty of room as I was pulling a trailer this is a big plus.
from Tyler, Texas
Submitted on 24-06-2016
We went into the bar to have a few cocktails and get away from the hustle about town. We decided to stop into the Holiday in Bar on the first floor. The bar was beautiful, and newly renovated and redone. The Bartender Eric was great! He greeted everyone with a smile, was friendly, served people quickly, and made us feel welcome. I will definitely be going back next change I get!
from
Submitted on 27-06-2016
I come to Tyler once a month to visit my daughter and we stay here everytime. We enjoy the pool and the rooms. Jimmy Wait the maintenance guy does an excellent job setting up the movies outside on Saturday night and fixes any issues we may have with our room.
from Tyler, Texas
Submitted on 30-06-2016
We booked the ballroom for an event on Saturday, June 25. The banquet staff went above and beyond in making sure the room was set up correctly. He offered us water and coffee while we decorated the room. He even asked if we wanted music played over head while we were preparing the room. One of the maintenance employees, Jimmy, assisted me in unloading my car. I had 4 baggage carts full of boxes and center pieces for the tables. Jimmy also helped me unload the baggage carts in the ballroom.... Read more
from
Submitted on 01-07-2016
BeBe, Corporate Sales Manager was excellent. Each morning, during breakfast, she went to each table and greeted and had a brief conversation with each the customers. She made me feel so welcome and appreciated. Cassandra & Patty were exceptional. Both of them provided food service to our group. Both of them were always kind, courteous and accommodated us in a very professional manner. Their customer service skills were excellent.
from
Submitted on 03-07-2016
Great hotel awesome pool and very friendly customer service from Adai! Thanks for the friendly service! Probably the nicest and most spacious pool that Tyler to has to offer in a hotel. Also they have an experienced bartender that made us some awesome drinks! ????????
from
Submitted on 07-07-2016
Chrystal the bartender is absolutely amazing, she's very friendly, greets you with open arms, and always so helpful. I recommend sitting at the bar so you can get her service, she's there's throughout the week but not on Friday...........
from Houston, Texas
Submitted on 21-07-2016
We recently stayed here for 6 days in July 2016 during the Texas State baseball Championship tournament with all the parents, siblings, grandparents and players. The hotel is newly renovated and is within walking distance to shopping and many great restaurants. Management make sure our group of 32 was well taken care of and many thanks to Rebecca McLaughlin who kept all our rooms together and certainly went well beyond the call of duty to fulfil our needs and group demands. Also, a special sho... Read more
from
Submitted on 08-08-2016
Our air conditioning unit stopped working Saturday August 6, 2016. Being from Washington state we are not acclimated to the heat. Our room was getting extremely muggy. Jimmy Mait took his time to fix our unit so we could be comfortable. He was also there when we arrived on Thursday to offer help with all of our baggage. Because we drove from Washington we had a lot of stuff to tote. We really appreciate all of Jimmy's hard work!!
from Houston, Texas
Submitted on 10-08-2016
Everything was excellent. From the plaining of the reunion in August 2015t to the conclusion of our reunion Aug. 2016i Shellie Arnold provided professional guidance at in every step of the Reunion planning process. Everything in the agreement was met . All audio & video concerns were met. The suggestion by Shellie to move the picnic inside was appreciated by all. The entire crew that serviced the Pegas & Aries rooms should be commended for the service they provided. Special mention to Shellie... Read more
from
Submitted on 27-08-2016
Thanks to Cassandra and the other wait staff the reception was a great event. Thank you Cassandra for being so kind and gracious while serving us. You took care of all our needs regarding our meal needs and dessert.
from Tyler, Texas
Submitted on 04-09-2016
This is an older hotel that has seen some nice updates. The guest rooms were updated about a year ago and now the main public areas have been as well. The rooms are very comfortable and roomy. The hotel is located close to the mall and several restaurants.
from Austin, Texas
Submitted on 05-09-2016
Our organization recently had a convention in Tyler and this hotel was our headquarters. I really don't have anything but the best to say about our experience. Other members told me repeatedly about their stay and there were no complaints that I heard. Rebecca McLaughlin was our lead contact and she helped us every step of the way for over one year. The same goes for the Catering contact Shelley Arnold. We could never have put on this event with the help and experience of these two ladies. ... Read more
from Waco, Texas
Submitted on 07-09-2016
Rebecca and Jen made our Stay!!! They were great to work with in setting up a convention of bring 1000+ to Tyler, TX. They worked with us and checked in everyday we were there to make sure not only our needs were met but taking care of all the little things. Thanks a million ladies!
from Midlothian, Texas
Submitted on 08-09-2016
they over book and place me in another hotel, they place me in another room but in a different area of the city. I do not understand how they can overbook the rooms are renovated but the general installations need maintenance looks old and has not been paint in years, including the pool.
from
Submitted on 08-09-2016
The organization that I participate in recently had a convention in Tyler and this hotel was our headquarters. I really don't have anything but the best to say about the experience. Other members told me repeatedly about their stay and there were no complaints that I heard. Rebecca McLaughlin was our lead contact and she helped us every step of the way for over one year and the other ladies in the Executive Office were great. The same goes for the Catering specialist, Shelley Arnold. The rest of... Read more
from
Submitted on 12-09-2016
The hotel is an above standard Holiday Inn. It is great for business trips of extended time. The bar is great, the bar tenders are great. There are a few areas to eat and drink at within walking distance, but there is really no reason to leave on a business trip.
from Waller, Texas, USA
Submitted on 18-09-2016
Where to begin the staff is awesome and all ways greats you with a smile and makes you feel welcome as if you was home away from home and the Summerfield Bar &Grill is the shizz The mgr Eric and bar tender Monica made me feel as if i was one of locals and the hospitality is a 10+ in my book
from Golden, Colorado
Submitted on 29-09-2016
Among Holiday Inns, this is one of the really good ones. Good people on the front that make you feel like their glad to see you back even though you've never been to this one. Restaurant is 1st class and the breakfast is as good as it gets. They also have real eggs if you're like me and can't handle the plastic eggs served in most hotels these days. I got an omelet that's a good as any omelet I think I've ever had. Thanks, Holiday Inn. You got this one right, too!
from
Submitted on 07-10-2016
Friendly staff went above and beyond procuring the perfect room for our needs. Tom explained the layout of the 3 lakes in the area and Adai recommended 2 great restaurants. Our double room was spacious and comfy with a pool view but we were disappointed the rooms balcony door was bolted shut. The location was great right off the main drag, Broadway, making our sightseeing/house hunting easy. We liked the outdoor pool the best every evening even though we couldn't use our balcony door to access ... Read more
from Houston, Texas
Submitted on 15-10-2016
When we checked in we were told all the "best" rooms close to the front desk/ pool area were taken by Holiday Inn employees due to a conference. They put us way on the other side, which was dark & felt unsafe. As we walked in our room a roach ran across the floor. The room and hallway had a smokey & musty smell. We went back to the front desk and asked for another room and they gave us a room someone was already staying in. That was pretty scarey! So, after the third try, we were given another ... Read more
from
Submitted on 15-10-2016
Friendly staff, very clean rooms, great location, complimentary snacks in the bar in the evening, reasonably priced drinks, while no complimentary breakfast, the cost for the buffet is reasonable. You will not regret staying here.
from
Submitted on 18-10-2016
Always a great time at the Holiday Inn in Tyler. There's always an event for guests to enjoy. Ask for Erik Edgar to take care of you at Summerfield's. Good ol' fashioned customer service every time! Karaoke every Tuesday nights!
from
Submitted on 03-11-2016
Our favorite place to stay when we are shopping at Canton Trade Days in Canton Texas. Great breakfast, clean room, great location..lots of malls & restaurants in this area, friendly & professional service. We will be back!!
from Searcy, Arkansas
Submitted on 07-11-2016
Our travel club has stayed at this property 7 times and we already have 2 more visits booked for next year!! It starts with Rebecca McLaughlin. She is so accommodating and so easy to work with. She greets our motorcoach when we arrive and has warm cookies and punch in a private room for us. She lets us play Mexican Train dominoes at some tables in one of the breakfast rooms. Every night is a party for the group! In fact, we have had other hotel visitors ask to join our domino games! As a ... Read more
from Searcy, Arkansas
Submitted on 08-11-2016
I've traveled twice with a great travel group and we always stay at this hotel. We come to Canton Trade Days in Canton Tx and always have a great trip! One of the reasons is our hotel accommodations. The rooms are clean and the staff is always happy to see us. They always welcome us with a punch and cookie reception. They have a great hot breakfast and are located close to other shopping and restaurants. We use the shuttle service and Jimmy is always ready to take us wherever we want to go!... Read more
from Atlanta, Georgia
Submitted on 14-11-2016
Each year our business celebrates the tenure of our team members. My company has utilized the Holiday Inn on South Broadway for years. They have always been very accommodating but it seems that within the last two years that they have improved their services and have exceeded our expectations. The motel has spent thousands upgrading their banquet room and it is elegant. Their food has garnished the most compliments amongst our team members. The roast that we had on 11/12/2016 was so tender t... Read more
from Austin, Texas
Submitted on 20-11-2016
First of all, Tina, the person at the hospitality bar in the upper floors was awesome. The rooms are clean and the staff at the desk was friendly and helpful. But dog poop in foyer needs to be cleaned!
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