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Hilton Garden Inn Houston Sugar Land

Houston, TX, US (IAH)

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Based on 445 reviews
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Hilton Garden Inn Houston Sugar Land
722 Bonaventure Way, Sugar Land, TX US 77479

From the metropolitan delights of Houston to the affluent, family-friendly attractions of Sugar Land, our smart Houston, Texas hotel is your ticket to the best in the region. Sensational shopping, delectable dining, exciting entertainment - it's all close by! Check out these fun Sugar Land and Houston attractions:* The heart of local entertainment, the Sugar Land Town Square is less than two miles from our Sugar Land/Houston, TX hotel, and you shouldn't miss it. Along with great year-round shopping and dining, the Square is host to regular festivals and performance events.* We're also one of the top Sugarland, TX hotels near First Colony Mall, a popular blend of contemporary upscale shopping boutiques and family mall attractions.* The Sugar Land Ice & Sports Center is the only dual-rink ice skating facility in the Houston area, and is the home training facility of the Houston Aeros.* Don't forget the world of things to do in Houston, Texas including the Houston Museum District, the Houston Galleria, the Grand Opera, Minute Maid Park (home of the Houston Astros), Bayou Place, the Space Center, Main Street, the Houston Pavilions and so much more.You'll find just as much to love back at the Hilton Garden Inn Houston/Sugar Land hotel. Each of our 202 spacious guestrooms comes equipped with high-tech amenities for the convenience of the modern traveler. Complimentary high-speed Internet comes standard in every room and is available wirelessly throughout the hotel. In addition, every room features a 32" flat-screen LCD HDTV and MP3-ready alarm clock. Just plug and play! A unique hospitality center in every room includes a microwave and refrigerator (find microwaveable snacks at the Pavilion Pantry®).Click here for more information about our Sugar Land, TX hotel.Comfort and convenience continue throughout the Hilton Garden Inn Sugar Land/Houston hotel. Both our deluxe fitness area and private business center are open 24-hours. Our Great American Grill® restaurant is an obvious choice for Sugar Land dining with all your favorites available for breakfast, dinner, and evening room service. Cap off a busy day with a relaxing dip in the outdoor pool with attached whirlpool.If you're looking for a dynamic choice to host your Houston meetings, you're in luck. With over 6,700 sq. ft. of customizable meeting space including banquet space for up to 200 guests in our Post Oak Ballroom and three dedicated boardrooms, your meetings are sure to be in demand at our hotel in Sugar Land.Introducing the new standard for hotels in Sugar Land, TX, the Hilton Garden Inn Houston/Sugar Land hotel is ready to go above and beyond for you. Take a look at our Houston vacation packages to get started on that one-of-a-kind trip to the Energy Capital today!***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 445 reviews
from Houston, United States
Submitted on 08-05-2016
Great choice for overnight stay in Sugar Land, TX / Southwest Houston. My husband and I were attending a social function in the Richmond, TX area and chose to stay nearby in Sugar Land. Although we do live in Houston, the proximity to our function was a wise choice since we were driving late at night. Hotel is also a great choice for business purposes, as the location is excellent if you are in the Sugar Land area.
from Sugar Land, United States
Submitted on 15-05-2016
The hotel is newer, clean and very nice for a small hotel. The price is great too. The service ranges from really good to average, lot's of turn over apparently... Lot's of problems with lost and found and/or stolen items. This last time, a LARGE PINK hair dryer was claimed not to be found. I was to be included (CCd) on email correspondence about the missing item, but that never happened. Still unresolved to my knowledge. A similar issue happened before. Then they found the item, but there was n... Read more
from Peoria, United States
Submitted on 17-05-2016
The Hotel was close to the local airport. We stayed over night everything was great. The Breakfast was very nice and hot, coffee was on par with a local barista. The rooms were very clean, the ac worked like a champ. I would recommend this location to any one in the area.
from Tyler, United States
Submitted on 17-05-2016
Great hotel to stay in, the service is great and the people just make you feel welcome all the time. They call you by youre last name with all the respect.. i will highly recommend this hotel in sugar land! the serivice is great!!!!
from Ocoee, Florida
Submitted on 21-05-2016
We came to Houston for a possible relocation trip. This area is in the heart of where we would look for a home. The hotel was one of the first buildings in this stretch of Hiway 6 and is now almost hidden from the highway. The night we stayed the weather was awful. We were their on the local prom night as well as during a high school baseball and softball tourney. The hotel served as one of the primary lodging locations for the event. I offer this only to say we were expecting lots of nois... Read more
from Ocean Springs, Mississippi
Submitted on 31-05-2016
Friendly and helpful service, very clean hotel. Conveniently located. Rooms were clean, nicely decorated, spacious. Breakfast offered variety of food, usual selection of eggs,cereal, etc but also have made to order omelet, waffles.
from Santee, CA, United States
Submitted on 31-05-2016
Our experience with the Hilton Gardens Hotel was totally excellent. The Staff were very helpful, especially when we had to travel to a meeting in other close by towns. Every employee from front desk to house keeping were excellent in every way possible.
from Sugarland, TX, United States
Submitted on 05-06-2016
For the money, and the location I really expected better. My friends we're booked for the wrong day and they would not change their dates. The front desk clerks were rude, and seemed as if they had much better things they could be doing. The bar opened, and we were never served. A friend brought a beer for us, and we were kicked out. The rooms are not a decorated or "clean feeling" as the freshly renovated downstairs lobby perceives they will be. They are dated and a bit musty. For the area and ... Read more
Submitted on 12-06-2016
I had a small group staying in Sugar Land for business. This HGI was recommended by one of my colleagues. We stayed at the hotel for just one night...Friday/Saturday. I was extreme surprised how busy this hotel was for a weekend. The hotel seemed like it was hosting a couple events as well as being convenient for a couple of weddings. I thought the staff was friendly, but a bit overwhelmed. Every time I needed stop by the front make a request or buy something from the sundry shop th... Read more
from Freehold, New Jersey
Submitted on 13-06-2016
This hotel is conveniently located near stores, and restaurants. It is about 40- 45 minutes to the airport. Cleaning and reception desk service can be improved. We stayed here for a family event. Sales manager failed miserably to impress us. She did not return multiple calls and voicemail messages. Very unreliable, not to mention being unprofessional.
from los angeles
Submitted on 14-06-2016
The hotel is centrally located if you have business in Sugar land. It is close to severas eateries and across from a major supermarket. It is also across the street from Fadi's mediterranean restaurante which I Highlanders recommend. The breakfast buffett at the hotel was quite good. Staff is relatively helpful and friendly. The rooms were clean and We did not have any isques with housekeeping. We stayed almost 3 weeks. I would certainly return again.
from Lee's Summit
Submitted on 14-06-2016
The hotel is in Sugarland located near many restaurants and and entertainment. The Astro's park is a short drive. The staff is very helpful. The hotel is very clean. The hotel is a great example of a Hilton Garden Inn.
from Clearwater, Florida
Submitted on 19-06-2016
We recently stayed here for my sister's wedding and the service was atrocious. Every interaction with the front desk staff was poor including to my sister on her waiting day. The cafe staff was great, the hotel is clean and updated. I would recommend this hotel were in not for the front desk staff. I'm a frequent traveler and have never had an experience such as this. Customer service training is definitely in order.
from Stafford, Tx
Submitted on 23-06-2016
We paid cash upon checkout and they charged our bank card also. Then told us that it'll take 5-6 days to put it back. I don't know about everyone else but we NEEDED our money. But was forced to wait.!
from Austin, Texas
Submitted on 26-06-2016
Love the location and all the help from the night staff and the over night staff when we talked and needed access to the business center for computer and printer needs. Did not use the Restraunt or bar services on this trip but might on the next time. The ice water and coffee that was available at the entry was nice and the flavored water with lemon and mint was great had to have a large cup to go when we checked ou
from Los Angeles, United States
Submitted on 28-06-2016
It's an okay place to stay in Sugar Land but not worth the cost. The rooms are just okay and the service is spotty. The workout room is very nice. I did not use the pool/spa. The bedding is my biggest complaint. Heavy quilts year round (even when it is very hot outside). The A/C works better in some roooms than others. No complimentary breakfast. Most places have something to offer. They have a breakfast buffet, which looks decent but it costs about $11-12. And, there is no charge for ... Read more
from Sugar Land, TX, United States
Submitted on 01-07-2016
The hotel is actually quite nice but service is lacking at the front desk. The housekeeping staff was lovely and the rooms were pretty comfortable. The front desk however did not appear to understand that their attitude could make or break a guest experience. Needs a major overhaul in this area.
from Atlanta, Georgia
Submitted on 05-07-2016
Was in Sugar Land due to an unfortunate family matter. The Hilton Garden Inn was very nice, clean and welcoming. The rooms were well appointed and comfortable. I would not hesitate to stay there again if I needed to travel to Houston area.
from Sp
Submitted on 06-07-2016
The pool was not as clean as it should of been. Noticed that some one left cigert around the pool my wife cleaned it up. The pool was thy only thing I would not rate very good. My wife sister got bit by a spider while in the pool and now is being treated by a doctor.
from McAllen, United States
Submitted on 06-07-2016
My family and I had stayed in other Hilton Garden Inns in the past and had love it. However, this occasion was different. We stayed three nights. The mattresses were extremely uncomfortable so we did not rest at all. Electric Plugs were loose which it is dangerous for young kids. Pool was not clean. On the positive side, breakfast buffet was delicious and staff was friendly.
Submitted on 11-07-2016
The hotel was clean and quiet. The room was clean. The bed was very uncomfortable for us. It was hot due to fuzzy top on mattress. If you are cold natured you may like it. The account was not on when we entered the room.
from Austin, United States
Submitted on 11-07-2016
I had several issues in my room over 4 days that required multiple times to address them and one wasn't resolved before I checked out. The staff when replacing my microwave opened my food to test the replacement and left the food open and on the counter. Not acceptable at all.
from Sugarland, United States
Submitted on 13-07-2016
Hello Hilton, The beds and pillows were horrible and so was the cleaning. The front desk completely erred on our pay. The breakfast was overpriced and we did not get even one night of good sleep. We were a bit disappointed with this Hotel. Regards, KDailey
from Sugar Land, Texas
Submitted on 15-07-2016
The staff were extremely friendly and helpful at the check in/out process. I loved my room. The bed was comfortable and lots of pillows. I enjoyed my stay so much, I booked the next 2 nights at a Hilton Garden in another city, cancelling previous reservations.
from Dallas, Texas
Submitted on 20-07-2016
We have been staying at this hotel for a couple of years now and we have always have a great experience. The staff is extremely friendly, specially the breakfast area staff, those girls are always taking care of the people with a big smile on their faces. Great value and super clean
from La Marque, Texas, USA
Submitted on 20-07-2016
The staff are very friendly. Hotel is in a great location with access to restaurants and stores. Rooms are clean and comfortable. Toiletries, coffees, etc were taken care of daily. Front staff went out of their way to help and make it a good trip,
from Salt Lake City, United States
Submitted on 20-07-2016
The hotel and room met all of my expectations. The service that the staff provided went well beyond my expectations. For example one employee not only recommended a place for food late at night, he drove us there and advised us on the best dishes. We had arrived late and were tired and hungry. We really appreciated this.
from Atco, New Jersey
Submitted on 24-07-2016
Upon arrival it was found that the room I had selected with the digital check in had not been cleaned. The staff had to move me to a different room. During the 3 days I was here the housekeeping staff only emptied my trash cans in my room 1 time. The hot water pressure in the bathroom for the sink and the shower was so poor, due to management decisions to save money, that it was impossible to get a quality shower and rinse the shampoo and soap off. I will definitely think twice the next time I'm... Read more
Submitted on 10-08-2016
Very helpful and friendly staff. Clean place. Decent breakfast buffet, although it seems to be the same everyday. Small dinner service but food was very good. Would definitely recommend it for short visits.
from texas
Submitted on 14-08-2016
Staff are very friendly and accommodating. Front desk concierge and the restaurant staff are very courteous. Drew at night was very helpful at night.Made to order breakfast was delicious and tasty.bathrooms are very clean. Housekeeping staff was friendly.
from Longview, Texas
Submitted on 18-08-2016
The room was nice, staff were nice. Ate a good meal there at the hotel (one of the reasons I like the Garden Inns especially when coming in late.) Had loud neighbors so the night was not as good as it could have been. I realize it is not the hotel's fault on that account though.
Submitted on 26-08-2016
I called and book a night , when we got there I was surprise how fast we got our room and very happy with every service we needed , I know I'll be going back and I'll stay there again . thanyou for all of your welcoming my daughter as myself .
from Denver, Colorado
Submitted on 31-08-2016
This hotel is relatively new and located in the Telfair neighborhood. We were there for a wedding and the hotel was a convenient and affordable place for the group to gather. Breakfast is not included but there is a buffet in the lobby ($12.95pp). For a few extra dollars you can book a suite that will give you a nice sitting area as well. Small, outdoor pool and small gym onsite.
from Harker Heights
Submitted on 01-09-2016
Lobby area was very nice, but that was the best part of my experience here. There was a gentleman working the front desk who seemed very distracted by a woman (maybe a girlfriend) who was hanging around the desk. I was given keys to a room that was already occupied. I walked in on a man who was laying in the bed. This understandably made me nervous the rest of my stay that the same thing would happen to me. My room had a beautiful view of the roof and AC units. There was a "smell" in the room th... Read more
from Sugar Land, United States
Submitted on 03-09-2016
Clean rooms, comfortable, great staff, okay restaurant, easy to get to, lots of parking, many restaurants in the are within a few blocks. This hotel is a great value for the price. Would not try another hotel since I know this one is great.
from Mansfield, Texas
Submitted on 06-09-2016
Perfect place to stay in Sugarland. Great breakfast buffet, clean room, friendly staff. The location was easy to get to with delicious restaurants and shopping nearby. I love that there is a microwave, a refrigerator and a coffee maker in the room! Super convenient!
from San Antonio, United States
Submitted on 17-09-2016
I really enjoy staying at this hotel! Staff are just so nice. Great work out room. Nice restaurants near and grocery store next door. Super clean. Yummy food. Highly recommend staying at this hotel. Best hotel in Sugar Land, TX.
from Houston, Texas
Submitted on 20-09-2016
My niece had a wedding and we booked this hotel & I was the initial contract negotiator for the events we have in June 16 to June 19th 2016. We signed the contract 3 months before the events and we gave this hotel 400 plus room night business within this 3 days. But the customer service was provided to us by her sales person Ms.Lailani was very rude. She forced us to buy even water bottle from the hotel and she says that you can not bring your own water bottles or soda or juice. We gave this hot... Read more
from Atlanta, Georgia
Submitted on 21-09-2016
I stayed at a business trip at this hotel. It is a good standard hotel with all necessary amenities. Room and hotel entrance very clean. Rooms are spacious and quite. Good value for quick in and out. In addition you have a have a warm breakfast. Good deal.
from Voorhees, New Jersey
Submitted on 28-09-2016
Hotel is so nice and staff are very friendly. They really can't do enough for you. I love that Hiltons have Neutrogena bath products. The hotel seems newer and very clean. Nice breakfast buffet. I have 4 stars instead of 5 for two reasons. The pillows on the bed are miniature and if you are a light sleeper, you may have a problem because the heat/AC is kind of loud.
from dallas, United States
Submitted on 04-10-2016
I stayed here on business for two nights. It was clean, quiet and the staff were all very nice. I had dinner at the hotel, one night, and it was very good. It's in a great spot with numerous other options to eat and attractions. they also have a van that can take you anywhere is a small area - that small area is more than you need. I will stay here again on my next adventure to Houston!
from Plano, Texas
Submitted on 16-10-2016
Decided to give this hotel a chance during one of my regular business visits to Houston, and it has become my go-to hotel in Houston/Sugar Land. Excellent rooms, comfy beds, great shower, quiet property but still on the main road/highway and close to every store and restaurant needed by travelers. Plenty of parking. Good breakfast. Don't hesitate to book a room here.
from Dallas, Texas
Submitted on 17-10-2016
This place is ok nothing spectacular really jumps out except it's in a wonderful location off Highway 6 and 59 and close to town square. Staff and been nice room is cozy but nothing to write home to mom about. But it was wonderful for a business hotel.
from Austin, TX
Submitted on 17-10-2016
This is my 3rd time staying at this hotel for business, and I believe my last. When I stayed a few months ago on a weeknight, it was extremely loud inside the hotel as people were partying in the parking lot. Management finally got them to be quiet. The next morning, I had no hot water for my shower. The manager apologized and refunded my money, so I gave them another try. Arrived Friday night, 10/14 at 11:35pm. The woman at the front desk looked at me and said "Long day?" because I looked so ha... Read more
from Kerrville, Texas
Submitted on 24-10-2016
The hotel is clean, spacious, friendly. Lots of parking. It's a drive to any of the restaurants. But we were disappointed that there is no breakfast included. You have to pay $12.99 plus tax. Per person if you want breakfast. We generally expect a quick breakfast included in a hotel rate.
from Lawton, Oklahoma
Submitted on 24-10-2016
Really enjoyed our stay here. And the staff was so outstanding and friendly. It was super clean and comfortable. Staff was so helpful with assisting us with whatever we needed. And the beds were super comfortable. Will make sure to visit again and let my friends know.
from Dallas, United States
Submitted on 24-10-2016
I had to travel to Sugar Land for business. My stay at the Hilton Garden Inn was very good. The room was very clean and the bed was very comfortable. The staff very quickly took care of a problem with the fridge. I also liked the fact that there was a Fadi's across the street for dinner.
from Bedford, Massachusetts
Submitted on 26-10-2016
Generally, this hotel was an excellent place to be (we were visiting friends in the area). It was centrally located to where we were going. The breakfast buffet was quite adequate and not unreasonably expensive. Only two complaints: they persistently refused to believe that there were two of us in the room. As a result, we got one paper cup in the bathroom and only one caffeinated coffee capsule. They did allow me to bring up wine glasses when I complained. The second complaint relates not... Read more
from miami
Submitted on 26-10-2016
Room is clean, bedsheets are clean,soft. Having Keurig coffee in the room is a plus. We love the breakfast experience, there were varieties of foods to choose from. My only comment is, there is no safe in the room.
from Bedford, United States
Submitted on 26-10-2016
We (there were two of us) had a great time at the hotel with one exception. They only provided a single glass/cup in the bathroom and a single non-decaf coffee Keurig charge. We had to ask twice to get this rectified. Otherwise, all was well.
Submitted on 01-11-2016
Stayed at this Hilton Garden for some business and found it to be an excellent choice. Room was clean and service from staff was excellent. Enjoyed nightly conversations with Happy behind the bar. Food is good and not too expensive. Location was outstanding as it is near major roads to needed locations.
from Houston, Texas
Submitted on 01-11-2016
Security issues in the parking lot is worthless. No cameras. So my vehicle was broken into. Response from staff is stuff happens. Four vehicles were broken into and there is nothing that will be done to stop future break ins
from Raleigh, North Carolina
Submitted on 01-11-2016
I had my second stay at the HGI in Sugar Land. It is a very nice hotel, well run, very friendly staff. Good solid choice for business travel. Stands out above the competition in the area. Good breakfast buffet (although I wish they had other breakfast options). Also next to a nice neighborhood with walking/running trails around some pretty lakes).
Submitted on 02-11-2016
I appreciate the location of this Hilton Garden Inn. Easy in/out and the hotel was clean. As a Hilton Honors, I always seek HH accommodations. If I'm back in the area, it's my first choice. I will say the internet connection is slow so I used my iphone hot spot.
from Lancaster PA, United States
Submitted on 03-11-2016
Great Staff - good location Staff showed genuine like for their jobs and was reflected in their service. Hotel was clean and tended to in a professional manner. Breakfast was hot, fast and top quality. I will stay at this hotel again during future business trips to this area.
from Sugar Land, United Kingdom
Submitted on 05-11-2016
no complaints, but 1 member of staff on check out was very rude, not what I expect from a Hilton brand. Rude arrogant and cocky would be the words to describe this individual, rest of the staff were great but your only as strong as your weakest team member.
from Scottsdale
Submitted on 07-11-2016
My overall experience has been very positive from the initial site of the property being well groomed and clean. Once inside the front door the Main Lobby was bright, open and inviting. Check-in was pleasant and expedient. My room was clean, spacious and very comfortable. Breakfast the following morning was good and efficient with the hotel breakfast staff readily available for any questions and to assist in providing answers to my requests.
from London, United Kingdom
Submitted on 11-11-2016
We stayed at this hotel back in February. It was a clear hotel with a pool and great value too. It is located close to a supermarket and a few bar and restaurants. The Galleria shopping area is within close distance too. The hotel provides a shuttle service to some of the local hot spots so easy to get around. Would definitely stay there again.
from Waco, United States
Submitted on 15-11-2016
Great hotel with nice rooms and excellent staff. My key was ready and check in was a breeze. Checking out was simple and quick also. The breakfast buffet was huge with lots of choices. The food quality was great.
from Sugar Land, Texas
Submitted on 22-11-2016
The employees really could use a lesson in customer service! Our shower had a leak and we were kicked out of our room early. It was our wedding night and it was supposed to be perfect. But there was no compensation or refund for the ruined night or horrible service.
Submitted on 30-11-2016
A good hotel to stay the way they say respect us and it was really really looking forward to go again there and it was clouse to the markets and it was so clouse to the hwy and they had a bar inside the hotel thay was go great cause i kind of want to have some drinks and not drive and thet was perfect
from Dallas, United States
Submitted on 30-11-2016
Excellent place to stay, with an outstanding restaurant and brand new beds. People are friendly and helpful at every point of contact. The location worked out perfectly as there are two highways intersecting at the hotel, and it is in close proximity all the main points of interest in Sugar land. Overall a great hotel and certainly a great stay!