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Hilton Dallas Southlake Town Square

Dallas / Fort Worth, TX, US (DFW)

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Based on 758 reviews
Room & Rates

1 KING BED

COMP HI SPEED-SERENITY BED-LUXURY LINENS, REFRIG-MP3 CLOCK-CRABTREE/ EVELYN AMENITIES
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1 KING BED EXECUTIVE FLOOR

EXECUTIVE LOUNGE ACCESS W/ CONT BREAKFAST, COMP HI SPEED-SERENITY BED-LUXURY LINENS
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1KING EXEC FL CORNER SUITE

LIVING/ DINING AREA-REFRIG-COMP HI SPEED, SERENITY BED-CRABTREE/ EVELYN AMENITIES
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1K EXE LVL MOB/HR ACC RI-S

VIS FIREALRM/DOOR/PHN ALRT, EXEC LOUNGE ACCES, COMP HOT BREAKFAST BUFFET
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1K EXELV MB/HR ACC STE 3X3

VIS FIREALRM/DOOR/PHN ALRT, 1BDRM-EXECUTIVE LOUNGE ACCESS W/ CONT BRKFST
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1KING EXEC FLOOR W/SOFABED

EXECUTIVE LOUNGE ACCESS W/ CONT BREAKFAST, COMP HI SPEED-SERENITY BED-LUXURY LINENS
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1 KING 1BDRM EXEC FL SUITE

EXECUTIVE LOUNGE ACCESS W/ CONT BREAKFAST, COMP HI SPEED-SERENITY BED-LUXURY LINENS
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1KG CRNRMOB/HR ACC RI-S

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI, HDTV WITH HI DEF CHANNELS
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1 KING 1 BDRM CORNER SUITE

LIVING/ DINING AREA-REFRIG-COMP HI SPEED, SERENITY BED-CRABTREE/ EVELYN AMENITIES
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI, HDTV WITH HI DEF CHANNELS
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1KNG MOB/HEARNG ACC RI-SHW

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1 KING BED WITH SOFABED

COMP HI SPEED-SERENITY BED-LUXURY LINENS, REFRIG-MP3 CLOCK-CRABTREE/ EVELYN AMENITIES
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1 KING BED 1 BEDROOM SUITE

LIVING AREA-REFRIG-COMP HI SPEED-MP3 CLOCK, SERENITY BED-CRABTREE/ EVELYN AMENITIES
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1 KING HEARING ACC

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI, HDTV WITH HI DEF CHANNELS
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1KNG 1BDRM STE HEARING ACC

VIS FIREALRM/DOOR/PHN ALRT, LIVING AREA-REFRIG-COMP HI SPEED-MP3 CLOCK
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2 QUEEN BEDS

COMP HI SPEED-SERENITY BED-LUXURY LINENS, REFRIG-MP3 CLOCK-CRABTREE/ EVELYN AMENITIES
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2 QN BEDS EXECUTIVE FLOOR

EXECUTIVE LOUNGE ACCESS W/ CONT BREAKFAST, COMP HI SPEED-SERENITY BED-LUXURY LINENS
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2QN EXE LVL MOB/HR ACC TUB

VIS FIREALRM/DOOR/PHN ALRT, EXEC LOUNGE ACCES, COMP HOT BREAKFAST BUFFET
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2QN MOB/HEARNG ACC TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI, HDTV WITH HI DEF CHANNELS
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2 QUEEN HEARING ACCESS

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Hilton Dallas Southlake Town Square
1400 Plaza Place, Southlake, TX US 76092

Keeping travel time to a minimum, our Southlake. TX hotel is conveniently located minutes northwest of DFW International Airport and major highways.Stylish sophistication and contemporary expression come together at the Hilton Dallas/Southlake, Texas hotel, the city's first and only upscale hotel, featuring a five-story grand structure with 248 spacious rooms, showcasing 40 magnificent suites. Our rich earth-toned color scheme and modern furnishings carry throughout the hotel into the 15,000 square feet of event space and meeting rooms ideal for your conference, memorable wedding, or social event.Guests will find relaxation at the Terrace Retreat Spa and complimentary Precor® Fitness Center at our hotel in Southlake. Comfort and good cheer can be found at Copeland's Famous New Orleans Restaurant and Bar, a full service restaurant and lounge highlighting a first class menu with dishes that will delight even the most critical palates. The unique dining experience takes you further than just American fare, Copeland's offers Creole, Cajun, seafood, pasta, steaks, desserts and more. For quick dining alternatives, The Coffee Spot proudly brews Starbucks® Coffee and snacks.The Hilton Dallas hotel in Southlake, TX proudly displays the ultimate guest experience with exceptional personalized service and flawless attention to detail.Hilton Dallas/Southlake Hotel Features* Placed within Southlake Town Square* Minutes from DFW International Airport* Complimentary wireless high-speed Internet in guest rooms, lobby and meeting space* Complimentary valet and self-parking* 15,000 square feet of meeting and banquet space* 24- hour complimentary state-of-the art Fitness Center featuring Precor® Equipment* Complimentary Business Center; featuring three work stations, color printer, scanner/copier/fax available* Copeland's Famous New Orleans Restaurant and Bar, featuring a steakhouse experience and refreshing martinis on a Fire and Ice Bar* Coffee Spot serving Starbucks® Coffee and quick dining alternatives* Heated outdoor pool and whirlpool* Full-service Terrace Retreat Spa and Salon* In-room dining* Concierge Lounge serving deluxe continental breakfast and evening hors d'oeuversTravel should take you places!?

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 758 reviews
from Charlotte, North Carolina
Submitted on 22-05-2016
Very nice property, accommodations and staff. The valet service, front desk, housekeeping and restaurant staff were all very professional and prompt. I would definitely recommend this property to anyone staying in the Dallas area.
from Calgary
Submitted on 22-05-2016
Great experience! Hotel has all amenities you would need, location is great! Only suggestion would be, more staff in coffee shop, very slow service, but other than that the customer service was impeccable
from San Antonio, United States
Submitted on 22-05-2016
This hotel has very nice, professional staffing, but it is a very average hotel for $300+/night. The room's compare to a Hampton Inn...not at all what I was hoping for. We left after the first night to find a more suitable hotel. Again...the staff was great - the room was average at best.
from guadalajara, Mexico
Submitted on 23-05-2016
Good Service!! Good Location, surrounded by commerce, like barnes and noble, house supplies, clothing stores, highly recommendable, good view, very comfortable to sleep. but the price not include any meal....
from Crystal Lake, Illinois
Submitted on 23-05-2016
This is one of my favorite hotels to stay in. The location is great. It's in Southlake Mall with lots of stores and good restaurants. The rooms are big and there is a lounge for Hilton Honors members that has great breakfast. The staff is very friendly and helpful. I try to stay here every time I visit Dallas.
from Moreno Valley
Submitted on 27-05-2016
This hotel is located around great restaurants and shopping. They have a great staff, they are very helpful and the have a good breakfast for Hilton Honor Members. The beds are very comfortable. They have a decent workout room. They also have a good bar on-site.
from Atlanta, GA
Submitted on 03-06-2016
I had a great experience at this hotel. It was situated relatively close to DFW (approx 15 min away), and is situated in the cute, trendy Town Square area filled with restaurants, shopping, etc... I was upgraded to a suite, which was great, including a living room/office, Bedroom, bathroom and wet bar area. The gym was well appointed, with multiple treadmills, a couple of ellipticals and stairclimbers, a stationary bike, weight machines, free weights and some conditioning equipment. Would d... Read more
from Lubbock, TX
Submitted on 20-06-2016
So sad to discover the highly overpriced room. Towels thin and rough. Room fairly clean. Pillows good and plentiful. Do this price I really expected much more. The only thing this place has gov for it is its location near plenty of things to do.
from Southlake, Texas
Submitted on 21-06-2016
We love it. Will stay more time and go to eat at more places and the movie and go to the pool and shopping and look around the town see what they have for family fun for a family of 4 with kids the age 7 and 4 year old age
from
Submitted on 21-06-2016
By far the nicest Hilton I have ever stayed at. If you are reading this review, I'll tell you right now, get room 330. It's unbelievable. It's quiet, private balcony, 2 flat screens, jacuzzi tub.... Holy smokes. Let the photos speak for themselves and talk nicely to the front desk:)
from West Chester, Pennsylvania
Submitted on 22-06-2016
Everything was good. Room was clean, staff was friendly. There was no issue with transfer from DFW airport. Room was within walking distance of food and shopping. Would definitely reccomend staying here in the future.
from Frisco, United States
Submitted on 21-06-2016
I stayed at the Hilton in Southlake for a billing conference that I was attending. The service was exceptional at the front desk as they all were very friendly and extremely helpful at resolving an issue of my reservation inadvertently being made for the day before I actually arrived. The hotel, ballroom area where the conference met and my room were all up-to-date and well-kept. They have a nice little cafe to enjoy snacks as well as a beer with a variety of beverages and food - the calamari wa... Read more
from
Submitted on 27-06-2016
We have stayed at this Hilton on numerous occasions. The most recent was in May. We love the Town Center and enjoy making two days of date! I was able to choose my room with the Hilton App and was able to score a balcony room. It was clean and roomy as always. I hate the sensors on the a/c but I understand most hotels are equipped with this feature. It just makes the nights hotter than I would want. Front desk is always friendly and helpful!
from Atlanta, United States
Submitted on 27-06-2016
The front desk was very helpful. I arrived a few hours before my check in time and the front desk staff was able to let me check in with no problems. It allowed me to have the extra time to prepare for my meeting. The facilities were clean and well taken care of. The executive lounge was a great addition to my stay.
from Los Angeles, CA, United States
Submitted on 27-06-2016
This is an excellent Hilton Hotel. Great location with restaurants and shopping steps away. Close to the airport. Very nice rooms with all the amenities. Friendly and efficient staff. Decent fitness center. Clean and well kept.
from Houston, United States
Submitted on 29-06-2016
Love it. We always stay here when we come to the area. So many things to do within walking distance. Great breakfast for honors members. Happy hour in concierge room. Complimentary valet parking with very friendly attendants.
from Atlanta, Georgia
Submitted on 29-06-2016
The stay was really good. This is a pet friendly location and we had a dog howling one night for 30 min. The staff took care of the issue promptly. I would recommend this location because it is near a lot of shops and restaurants.
from Austin, Texas
Submitted on 05-07-2016
Traveled to the area to meet family members for the first time. Learned there would be fireworks put on by the city on Sunday the 3rd while we were there. Town Square was closed to driving so booths and entertainment could be set up. Was a wonderful, festive atmosphere. Hotel grounds were packed with people (hotel guests and not) setting up their blankets and chairs in anticipation of the fireworks. Pool was crowded (with guests) and hotel staff had hamburgers and hot dogs grilling outdoors. ... Read more
from Garland, Texas
Submitted on 05-07-2016
Check in was a little rocky , and odd. My room on my paper sleeve appeared to initially been granted a diamond upgrade and then crossed out and given a standard room. Sad face. Had to ask for waters was told they were in the room , maybe in the initial room but not in the standard one we ended up in. Overall the staff were really nice , just poorly organized. Seemed no one really knew too much . It was a holiday so we chalked it up to that. Wish the executive floor had been open. Maybe next time... Read more
from Pearland, Texas
Submitted on 05-07-2016
I slept like a baby. 5th floor very quiet. Executive lounge has all the amenities and great buffet. Would definitely recommend. Hotel seemed family friendly. Staff very friendly and welcoming. They anticipate your every need.
from
Submitted on 06-07-2016
I booked this hotel on short notice as place to stay with my two cats as we were in the process of moving. The staff was extremely accommodating and helpful. The area is nice and has a lot of food options. The rooms were nice and clean.
from Chicago, Illinois
Submitted on 07-07-2016
This hotel is located in an interesting, outdoor mall location. I was there for one night, and it was great to be able to walk to dinner and a movie right out the front door. The fitness center has some nice cardio equipment and the pool was nice, warm, and big, although there was some construction going on adjacent to the pool on another property. We had a handicap room for some reason, which had an oddly organized bathroom, but outside of that the room was comfortable and dark and I slept w... Read more
from Bengaluru (Bangalore), India
Submitted on 08-07-2016
Stay review at Hilton Hotel in Southlake Texas, for 15 days was good experience. Staff was really friendly and helpful. Location was amazing and food was great at the restaurant. Will definitely recommend it.
from Kilgore, United States
Submitted on 12-07-2016
Absolutely beautiful hotel! Loved all the shopping and dinning within walking distance. Rooms are very clean, staff is extremely helpful, and service was remarkable! We will most defiantly stay here again!
from Vidor, Tx
Submitted on 13-07-2016
Great service and caring for the family and the wedding party. The manager was over looking each detail of the event. The pool is an experience that we all enjoyed. The business center allowed us to keep in touch with our duties.
from Madison, United States
Submitted on 13-07-2016
The hotel was very nice. Everyone was helpful and cheerful. The rooms were clean and comfortable. There is a very nice shopping area connected to the hotel with several eating establishments, shops and a movie theater.
from
Submitted on 13-07-2016
The Restaurants were great for all 3 meals and shopping and more restaurants were at your finger tips. I will stay there again on my next visit. The staff was kind and polite and always there to help us. The pool was clean and service around the pool was great.
from Nashville, Tennessee
Submitted on 14-07-2016
10 minute drive from the airport, fantastic "town" setting around the hotel with good restaurants, shops and movie theatre all within walking distance. More expensive than hotels closer to DFW but well worth it. Quiet rooms, digital key and a nice executive lounge.
from Olive Branch, Mississippi
Submitted on 15-07-2016
Excellent hotel!! The rooms were very clean in which housekeeping did an excellent job on a daily basis. The staff all-around was very courteous and friendly. The daily breakfast & unlimited 24 hr drinks on the executive floor was really convenient, especially with kids. The kids really enjoyed the pool and walking at the adjacent park; beautiful view. The hotel is within walking distance for shopping & the movies theater as well. We also enjoyed late night snacks and dinner from CopeLands; ... Read more
from Dallas, Texas
Submitted on 19-07-2016
This Southlake hotel is the perfect location for a local get away and anniversary celebration. From the moment we walked in the door up until the time we checked out I have to say that it was all a good experience. The hotel is right next to great restaurants, shopping and a movie theater. The staff are all very gracious and do their job well. The hotel is kept pristine.
from Southlake, United States
Submitted on 20-07-2016
Loved staying at this hotel. Pool was outstanding and met a team member there named Judy and her service and kindness was simply perfect!! They have a great restaurant in the hotel and some great choices walking distance from hotel. The townsquare around the hotel was amazing!!
from Fort Worth, Texas
Submitted on 24-07-2016
We love this hotel! We stay here for our "staycations" several times during the year. Hotel is well maintained and always super clean. We have stayed in many different types of rooms there and none of them disappoint. Located right in Southlake Town Center for easy shopping, food, and entertainment during your stay. Staff is always friendly and helpful. Once my wife accidentally left her wedding ring in the bathroom. They hotel called us within 30 min of us leaving saying they had found it and ... Read more
from Mesquite, Texas
Submitted on 27-07-2016
We had a stay in Dallas area mini weekend vacation and to our surprise Southlake is a nice little secret surprise to my husband and myself. It was about a 40 minute trip from our home but we seemed to be in another place. Hotel was fabulous and with all the amenities, the shopping, the restaurants, etc we could have stayed longer. The staff was extremely friendly and this will now be our new vacation destination when you only have a weekend to get away.
from Fort Wayne, Indiana
Submitted on 27-07-2016
My fiancé, myself, and a friend all stayed in a 2-queen room on the executive/lounge floor (5th floor) for 4 nights while staying in town for a friend's wedding. The location was absolutely perfect for us, and the shopping/restaurants around are fantastic. The room was great, nice and clean, and quiet which is always a huge plus for extended stays. Valet is free and every person that greeted us was in such a happy mood for it being 105+ every day of the week. Highly recommend the executive/loun... Read more
from Lubbock, United States
Submitted on 28-07-2016
This hotel is in a great location, close to everything you want to do in South Lake. Also very convenient to Grapevine and the airport. Walk to restaurants, shops and bars all around! Hotel is very nice and the staff is extremely courteous and helpful.
from
Submitted on 03-08-2016
I absolutely love this hotel. The hotel is located in a great spot with shopping and dining near. It's also a really nice hotel and the staff is professional, friendly, and courteous. I would definitely recommend to others and look forward to my next stay at Southlake Hilton.
from Fort Worth, United States
Submitted on 03-08-2016
Very nice hotel, great staff, convenient to all the stores or fast foods. Beds were so conformable. Very clean. Breakfast by room service needs some improvements but their restaurant was excellent. Salt water pool was wonderful.
from Southlake, Texas
Submitted on 06-08-2016
I came to the Southlake Hilton for a medical conference. It is a beautiful hotel and the service was excellent. The area around the hotel was an out an outside mall with plenty of shopping and restaurants. Its a beautiful area.
from Dallas, Texas
Submitted on 07-08-2016
Average experience, nothing special. No taxi service. Good location for shopping. Room could be a lot cleaner. Front desk staff are friendly. Hotel is kept at a very cold temperature. Pool facilities could be better maintained.
from Gastonia, United States
Submitted on 10-08-2016
This property was pristine and the hotel staff were the nicest and most accomodating I have ever seen! This hotel beats Ritz Carlton and Four Seasons! Even the housekeepers went above and beyond. I will make this my exclusive property when in the Dallas / Ft Worth area
from
Submitted on 11-08-2016
We try to stay at this hotel whenever we travel to the DFW area. It is located in a gorgeous area surrounded by restaurants, shops, movies, events, and more. Hotel staff members here are friendly and helpful. The rooms are comfortable and the pool is always the perfect temperature. I have three children so the complimentary wifi and valet parking comes in handy quite often.
from
Submitted on 13-08-2016
We spent the weekend at this Hilton. Very quite and clean. Perfect place to stay if you like to shop- Chico's, Soft Surroundings, Pottery Barn to name a few. You can walk from the hotel. Lots of restaurants within walking distance with a great movie theater. A spa is attached using Aveda products.
from Houston, Texas
Submitted on 13-08-2016
What a great property, the location, the availability of restaurants and shops and the hotel itself immaculate, friendly staff and excellent rooms. Valet service very efficient and the lounge open 24/7 with water and coffee. We will be back
from Fort Worth, Texas
Submitted on 15-08-2016
Great experience! It was a couple weekend get away and perfect. Great location. Plenty of shopping and dining locations right aby the property. Incredible staff. Comfortable rooms. The rain was the only disappointment of the trip because we couldn't use the pool.
from Southlake, Texas
Submitted on 17-08-2016
We live in Southlake but decided to spend the night at the Hilton to avoid the fireworks traffic and to have a place to cool off. The hotel was great but even though we paid for the concierge lounge it was closed except for breakfast which was a bummer. We have booked already for next year!
from Panama City Beach, Florida
Submitted on 24-08-2016
We love that it is located at the Southlake Town Center. Friendly staff. Umbrellas lent for rain. Great restaurants and shopping within walking distance. Nice breakfast and snacks on the concierge floor.
from Colorado
Submitted on 25-08-2016
I have stayed at the Hilton in Southlake many times. It is a step above most Hilton properties. The rooms are fantastic and some come with a nice balcony. It's also very close to great restaurant options and shopping. When business calls for me to be in Southlake, Hilton Southlake Town Square is at the top of my list.
from Southlake, Texas
Submitted on 27-08-2016
I can honestly say this is one of the best properties I have seen from Hilton in the US and even around my travels in Europe and Asia. We just moved to the area and stayed here for a week while our furniture was being transported and everything setup in our new home. The staff were amazing, the rooms were impeccably maintained, and the HHonors lounge is one of the best I have seen. I worked several days in the lounge and it was great. The staff in the lounge really went out of their way for ... Read more
from New Orleans, Louisiana
Submitted on 29-08-2016
Great all around service and the best in room A/C ever experienced. Perfect location for access to both Fort Worth and Dallas and everything you could ever need right at the hotel doorsteps, dining, shopping and entertainment. Convenient to both DFW and Love Field airports.
from Southlake, United States
Submitted on 07-09-2016
Very nice hotel with courteous staff and quiet rooms. Has a very nice executive lounge for breakfast and evening drinks overlooking the town square. Fitness center is good and the location allows for walking to shops, restaurants and movies. Either valet or covered self parking is a short distance.
from
Submitted on 11-09-2016
We stayed at this hotel several years ago and when I recently discovered that is is pet-friendly, it was a no-brainer that we would stay there when our daughter flew in for my birthday weekend. Our rooms were clean and comfortable and you couldn't ask for a more friendly, courteous and accommodating staff! We are already planning a return trip during the holidays!
from Nashville, United States
Submitted on 12-09-2016
Everything about our short stay was awesome. Definitely try the hotel restaurant the food was really good! Unfortunately we didn't get a chance to use the pool or spa but I'm sure it was awesome as well. The beds and pillows were amazing, I slept like a baby.
from Mission Viejo, California
Submitted on 13-09-2016
My second time here and it is a great place to stay while in the Dallas Fort Worth area. It is right in the middle and close to both cities. The hotel is also in a area that has many shops and restaurants for every need and want. Rooms are nice and clean. I chose the room with a small balcony. Staff is great and ready to anything to make your stay wonderful.
from Buenos Aires, Argentina
Submitted on 17-09-2016
The Hotel is a typical US one, with ample rooms, that are well furnished, with a nice bathroom including bath tub. Also has a safe-box. Staff are very friendly. The hotel is walking distance from a lot of shops and restaurants, it is actually located at a corner of what I would define as a huge open air shopping mall. My suggestions for improvement are two: 1) lights are left on by staff after cleaning the room, a total waste! 2) The breakfast is average at best. It is annouced to start at... Read more
from Saint Charles, Missouri
Submitted on 18-09-2016
Don't get me wrong...the Hilton Southlake Town Square is a very nice hotel. While I felt a bit under-dressed in jeans, the hotel accommodations were top notch. The hotel is situated in the heart of Town Square, which on the surface captures a bit of small town Americana; but under the surface houses your typical upscale mall stores (J Crew, Anthropologie, Ann Taylor, Fossil, et al). There is a Barnes & Noble for some late night browing. Coffee options are the Starbucks in the BN or the standalon... Read more
from San Francisco, California
Submitted on 19-09-2016
The hotel is located in the Southlake center and close to everything food and shopping related. The property appears to be newer and clean. Thin walls allowed me to hear the snoring in the room next to mine. No room safe which should be standard for a hotel like this. Would have given three stars if not for the ample free parking adjacent to the hotel.
from New Boston, United States
Submitted on 19-09-2016
The staff at this hotel is excellent! Accommodating in every sense of the word. The rooms are immaculate and the food and beverage are on par with 4 star restaurants. I will definitely be coming back to the Hilton Southlake not only for the accommodations but for the location! I could walk to multiple restaurants, shops and even catch a movie in my off time.
from Wichita Falls, Texas
Submitted on 19-09-2016
If you haven't been to Southlake, you have really missed out. This hotel is located in the middle of a shopping mecca! Also scattered around are several quaint eateries, including Truclucks, Brio Italian, Spaghetti Warehouse, Rockfish Grill and MI Cocina. There are a few others but these are the main. There are high end shops and some moderately priced options. You cant go wrong shopping and dining in Southlake and staying at the Hilton!!
from Bengaluru (Bangalore), India
Submitted on 20-09-2016
I stayed 5 nights in this hotel as a part of a business visit. It has comfortable rooms and centrally located in the shopping district. The hotel also offered shuttles to our office though we choose to use our own transport. The breakfast spread was decent but was charged extra.
from San Antonio, United States
Submitted on 21-09-2016
I chose this hotel because I'm a Hilton fan in general and for the location. It really could not have been better placed, what unique area, the options for food and entertainment are amazing. The hotel is top-notch, I would stay there again whenever I'm back in the north central part of Dallas.
from Melbourne, Australia
Submitted on 23-09-2016
Niice hotel, clean and full of light, with a swimming pool and a relaxing area at the back, close to the park in a nice and peaceful environment. Great service from the reception desk but also from the concierge and room service (excellent, fast and polite). Decent rooms but might need a new carpet. modest but good fitness club open H24. the restaurant is ok but cuisine is average with a lot of fried fatty food. surprising executive lounge where you need to pay for your beer or wine...and poor ... Read more
from San diego
Submitted on 24-09-2016
Stayed here one night on a layover. Good high-end restaurant choices all in walking distance (1-2 blocks) . Great hotel for the area and close proximity to the airport. Upscale, 4-star hotel. Good amenities on the concierge level. Had check-in delayed due to cleaning issues but management was very responsive and apologetic while also lowering my rate. Room was very clean. Bed was super comfy. Wifi worked like a charm. Loved the free valet. Would definitely stay here again
from Summerside, Canada
Submitted on 25-09-2016
Cleanliness was impeccable. Beds were very comfortable. Room temps were always set to cool during the day. Copelands had great food and service. Spinach and mushroom omelette was my morning favourite. Conference facilities are excellent. Public washroom is huge and so clean. Staff are very friendly and helpful. Proximity to restaurants and shops is so helpful.
from Louisville, Kentucky
Submitted on 26-09-2016
Diamond for life so I know something about Hiltons. This is a wonderful location to stay. LOTS of restaurants within walking distance. There is also a movie theater within walking distance. Shuttle within 3 miles but not to airport. Taxi or Lyft can get you there. In house restaurant (Copelands) is extremely good and priced right compared to other restaurants. You really dont have to leave if you dont want to. All staff was professional and attentive. Lounge offering is basic but handy.
from Bentonville, Arkansas
Submitted on 27-09-2016
The Hilton Dallas/Southlake Town Square was an outstanding experience. I travel for business many times a year. I stay in many hotels. This particular hotel I would rate with the best as far as service, facility and location. They have a Copeland's Restaurant attached and it is also excellent. The hotel is about 20 mins from DFW. Too far from Dallas but a great option if Fort Worth is your destination. Overall, an excellent stay. Will definitely return.
from
Submitted on 28-09-2016
Thicker walls so guests will be unable to hear sounds from the other rooms. I could clearly hear what was going on in the rooms around me I felt I was in the room with them or vice versa. other than that the location is excellent, the hotel is clean and and the staff was great.
from Calabash, North Carolina
Submitted on 30-09-2016
We stayed here for the first time to go to a Dallas Cowboys game in Arlington. Very convenient to the airport and AT&T Stadium. The hotel was clean and the room very nice. However our bed had a worn mattress which bothered both my wife and my back. After four nights we were glad to leave that mattress behind. They do offer shuttles to take you throughout Southlake Town Square but we either walked or used our rental car. The hotel did provide valet parking at no charge which was appreciated. Sout... Read more
from Grand Prairie, Texas
Submitted on 01-10-2016
We stayed here on a Friday to celebrate a friend's retirement. There were six of us and they were able to give us connecting rooms, each with two queen beds. Our plan was to spend all day Friday at the pool, and we were able to check-in to one of the rooms early so that we could do that. They do not have a pool bar, but there is a courtesy phone and we were able to order drinks to be delivered to us at the pool. The pool area is not very large, but there were plenty of chairs and towels, and t... Read more
from Tyler, United States
Submitted on 01-10-2016
This hotel is very nice, perhaps a little pricey, but great location. We like it because we can park our car and walk to shopping, great restaurants, and the movies! This is our second year to spend our Anniversary Weekend at this hotel. Most likely will come back again next year for our 49th!!
from Fort Wayne, Indiana
Submitted on 07-10-2016
This is a very nice hotel. Great rooms and loved the shower. Staff was very helpful. Nice coffee bar and restaurant. Location is perfect. Close to DFW airport. Close to Gateway Church. Easy in and out.
from Burlington, United States
Submitted on 10-10-2016
Close to DFW, lots of things within walking distance. This is the 2nd time we have stayed there and we will stay again next time we are in the area. Spend the extra money and get on the concierge floor, they have a great room with a nice balcony on the 5th floor.
from Miami, United States
Submitted on 10-10-2016
It was a pleasure staying at this location, very friendly and helpful staff. The Hotel was very clean and conveniently located in an area surrounded by restaurants to pick from. The overall experience was really good and will recommend this hotel without any issues.
from Dallas, United States
Submitted on 11-10-2016
Stayed here for a long weekend while working with the Southlake Octoberfest. I was even upgraded to a suite on the 5th floor. Hotel was up to the usual Hilton standard. Bar and restaurant servers were excellent. Attentive, efficient and knowledgeable. Restaurant has a Cajun theme, and all the meals I had were well prepared and ample servings. Kitchen stays open late which was great for me since I didn't get back until late. For those who appreciate craft beers they do have three or four local D... Read more
from Dallas, Texas
Submitted on 11-10-2016
As a Hilton Gold member, I must speak on my second visit to this hotel property. In my first review of this property is spoke great but I have to take back some things based on this visit. Dogs barking, housekeepers walking in without knocking, 25 mins for a ice bucket and 8am overheard sounds of carpet being put in was not what I expected out of my 5 days at this property. One thing that really bothers me is that I accepted a $100 rate hike higher than what I normally pay only because I expecte... Read more
from McKinney, United States
Submitted on 13-10-2016
We had a great time here for our wedding. A majority of the wedding party and family stayed here and we cannot say think of one complaint while being there. Great fast, friendly, and wonderful service!
from Santa Barbara, United States
Submitted on 13-10-2016
Very nice and quiet hotel located in Southlake Town Square with all the convenience of shopping and restaruants within walking distance. Also located 15 minutes from DFW airport. Rooms are nice and the beds are very comfortable.
from Las Vegas, Nevada
Submitted on 16-10-2016
electronic key on Phone did not open door for room with ice and the desk chair was only 6 inches off the ground being 6'2" that was an issue I asked that it be replaced and I got the same type of chair still only 6 inches off the ground. It was lower than the couch.
from
Submitted on 17-10-2016
In town for a Dallas Cowboys game. Felt like this area was nicer than Arlington. The hotel was VERY clean...one of the most important things for me! The staff was helpful and courteous. The location was great...shopping, restaurants, movie theater within walking distance. Would definitely stay here again!
from Abilene
Submitted on 18-10-2016
Perfect place to stay. Absolutely no complaints! We have stayed there for the last two years and have neve had a problem with anything. The staff has been accommodating, the facilities are excellent, and the location could not be better.
from columbus
Submitted on 21-10-2016
Arrived to find out that they said someone had called in earlier that day and canceled my reservation. I'm a Hilton Diamond member, so I didn't panic because they have to find me a room. They did, but it was near the elevator which my reservation specifically says I want a room away from the elevator. Night manager said someone called at 12:25 that day and canceled my reservation. Since I booked my own reservation and was flying to Dallas at the said time of the cancellation, I knew this was... Read more
from Mexia, United States
Submitted on 27-10-2016
The staff is courteous and the bellboy was one of the best we've come across in a very long time. Rooms clean, and comfy and the price was just a little more than a Holiday Inn, and it's the Hilton with all the luxiourious amenities! The location is AWESOME! It was a little get away for me and my handsome hubby. We'll definately be back!
from
Submitted on 28-10-2016
Nice large hotel with a good bar and great location. Able to walk to several great restaurants and shopping. Nice executive level with dedicated beer, wine servings and afternoon snacks, but may be a bit busy in the afternoon.
from Blanco, TX
Submitted on 29-10-2016
This was my first stay (for business, as a group), and we decided to make the switch to this hotel from our previous in Bedford that was getting horrible. We all raved about the difference here. The room was nice and clean. I had a standard Deluxe King, and it was perfect for a one or two night stay for one traveler. King bed, sofa, work desk, bathroom with combo shower/tub. Lots and lots of plugs in the room. Good bathroom amenities, make up mirror, hairdryer. Best of all, the room was QUIET. ... Read more
from Albuquerque, United States
Submitted on 31-10-2016
I chose this hilton because I love Hiltons and it was close to my friend's house. As always, it was clean and the staff were friendly. The fitness center had good equipment and it was another east tay at a Hilton.
from Saint Paul, Minnesota
Submitted on 03-11-2016
Very clean, modern, and excellent staff. The hotel is located in a higher end shopping area with many good restaurants that are a short walk away. The rooms are well appointed, very clean, and the beds are comfortable.
from North Myrtle Beach, South Carolina
Submitted on 09-11-2016
The hotel staff is first class and would highly recommend this hotel. Upon arrival we we greeted by the bell hop and escorted to our room. We enjoyed dinner in the restaurant and a few drinks at the bar downstairs and their staff was fantastic. The rooms were neat and clean and the complimentary breakfast on the fifth floor was great. The staff in the spa was very helpful in finding me some aftershave and shaving cream since TSA took mine...lol. All in all this hotel is a great place to st... Read more
from Sarasota, Florida
Submitted on 13-11-2016
Stayed here while visiting friends! Lively area, tons of class shopping and eateries of every type! I enjoyed the location 15 minutes from DFW. I bet this would be a great shopping destination during the holiday season!
from Charleston, South Carolina
Submitted on 14-11-2016
Top notch hotel. Great staff. Room service was delicious. Room was clean. Beds comfortable. Didn't care for pillows. Restaurant was awesome. Amenities were easy to access. Complimentary breakfast was great everyday. WiFi was fast and dependable.
from Midland, Texas
Submitted on 15-11-2016
First Class Stay!!. Room was on the 2nd floor and was very nice size. In room safe was convenient. Check-in was a breeze. The corporation that was hosting us had a package to be sent to our room and they delivered it very quickly. On-site bar was excellent. Used the iron and ironing board, that worked well. Breakfast.....we took a look and left. Off site dining was a much better option with regard to the breakfast on the 5th floor. There were no water bottles in my room as I was told there... Read more
from
Submitted on 16-11-2016
Whenever we travel to the Dallas area we stay at this hotel. The location can't be beat...Southlake Town Square has great shopping and dining and the Hilton is right in the midst of it all. Plenty of available convenient parking at the hotel, then you're steps away from walking through the shopping district. Easy to bring your parcels back up to your room. The hotel is always clean, the staff is warm and welcoming, the beds are some of the best I've found in a hotel, the rooms are tastefully dec... Read more
from
Submitted on 19-11-2016
I stayed here with my family and our dog with the intent for a two night stay due to a renovation. The hotel provides you with a door flag to advise housekeeping not to enter the room due to the pet. Oddly, housekeeping unlocked our room despite the door flag for another guest who had been checked out automatically. (no call or follow up). They did the same thing to me despite my clothes which were sitting in the dresser. (I guess they don't check dressers) I was told by two staff members if a r... Read more
from Chicago, Illinois
Submitted on 23-11-2016
I have stayed on business three times at this hotel....and have never been disappointed. The rooms are very specious and very clean. Beds are luxurious. My HHonors Gold status has always been recognized and have sometimes been upgraded to a corner suite, which is truly amazing. If you have access to the lounge, it is very good too with consistently good breakfast and beverages. The salt water pool is nice and you can actually swim in it. The restaurant (Copeland) features cajun style food and th... Read more
from Grapevine, United States
Submitted on 28-11-2016
I have now used this hotel for both my honeymoon and my one year anniversary. Both stays the staff has been extremely kind and helpful. The hotel itself is beautiful and very clean. I recommend this hotel for ANY type of stay family vacation, business and personal.
from Midland, Texas
Submitted on 01-12-2016
We enjoyed our stay. This hotel does allow pets and that was the only problem we experienced. Everything else was great. This location has lots of shopping and entertainment to walk to. If Trip Advisor wants further information they need to ask specific questions.
from
Submitted on 01-12-2016
Great location, but the service and maintenance was poor. Housekeeping was awful and non responsive. Ants and flies all over the room. Housekeeping was terrible. Asked twice to get my room done and didn't get anybody for hours.
from
Submitted on 04-12-2016
We had three rooms for our one week late Thanksgiving weekend with family from Oklahoma. We are from Houston and wanted to meet somewhere near the middle. This was the perfect place! Arriving Thursday, we had three rooms. We arrived first and got everyone checked in. Valet parking was free and staff was helpful and friendly. The ladies at the front desk were so friendly and accommodating in working to get us close together. The grown grandkids were in a two queen which was adequate. The ... Read more
from Lawton, Oklahoma
Submitted on 04-12-2016
The staff at Hilton Southlake is super friendly, that does not take away their efficiency . Rooms are clean and wi-fi available,free if you're a Hilton member. Location is right in middle of best shopping and great restaurants
from Roseburg, Oregon
Submitted on 05-12-2016
Room very clean, nice breakfast and extremely helpful staff. I would highly recommend this hotel. I was reluctant to travel to this area until a family member booked us at the Hilton. Everything met or in most cases exceeded my expectations
from Arlington, United States
Submitted on 05-12-2016
The entire staff was AMAZING! Our overall stay was absolutely perfect and I will highly recommend this hotel to everyone!! I got married on November 26th so my entire family stayed there, we had 5 rooms and I had an additional suite. My bridesmaids all got ready at the hotel on that Saturday and the front desk was so accommodating! From Mimosas to cases of bottled water, it was wonderful!! In addition to that, I ordered room service for breakfast that morning for my best friend and I and it was... Read more
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