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Hampton Inn and Suites Schertz

San Antonio, TX, US (SAT)

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Based on 314 reviews
The Hampton Inn & Suites Schertz hotel is located just minutes north of San Antonio in historic Schertz, Texas. This Texas hotel is 3 miles from I
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Hampton Inn and Suites Schertz
17702 IH-35 North, Schertz, TX US 78154

welcome to the Hampton Inn & Suites Schertz/San Antonio Area-IH 35.Step back in time with legendary historical landmarks, or indulge in the natural beauty and modern thrills in San Antonio, the second-largest city in Texas. The Hampton Inn & Suites® hotel in Schertz/San Antonio Area-IH 35 is located across the street from the Retama Horse Racing Park. We offer easy access to I-35, Randolph Air Force Base, a shopping mall, family attractions and historical landmarks.Get a taste of history at the Alamo...Or surround yourself with an immersive historical experience at the Gruene Historical District - they are both within minutes of our hotel in Schertz. You can delve deeper into history at the King William Historic District or the Spanish Governor's Palace. Our hotel in Schertz also puts you close to natural beauty at Canyon Lake and the Comal River. Take a stroll along the famous River Walk, featuring entertainment, dining, and shopping along miles of cobblestone and flagstone paths on both sides of the San Antonio River. You can also shop at the nearby Forum Mall or the famous El Mercado Mexican marketplace. Take the family out for a day at SeaWorld or Six Flags Fiesta Texas. Ask the team at our Schertz hotel for more tips on the area's many & amenitiesHere at the Hampton Inn & Suites Schertz/San Antonio Area-IH 35, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. * Meetings & Events * Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

The hotel is currently updating their hotel`s exterior and expect minimal impact to their guests. Their new look will be completed by mid-April 2016.

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 314 reviews
from bluford, United States
Submitted on 13-05-2016
friendly, professional staff. always willing to answer questions and assist with making our stay as pleasant as possible. willing to resolve any issues with our stay. knowledgeable of the area and always helpful with directions and places of interest in the local area.
from Laredo
Submitted on 18-05-2016
We have stayed here before numerous times. Always clean and friendly staff. The location is excellent as well. Great place to spend a weekend get a way. This was our 6th or 7th time we have stayed here in the last 8 years or so.
from Cibolo, Texas
Submitted on 21-05-2016
Stayed at hotel while some work was being done at my home. Very satisfied with my experience. Room was clean and breakfast was excellent and staff friendly. Will definitely stay here again and would recommend to friends
from Houston, Texas
Submitted on 22-05-2016
The staff was great. Get better rates through outside sources. Stains on carpet. Beds not soft. Need mantainance in bathrooms. We only stayed one night for a weekend wedding. Nice location with all eminities located close by.
from Madison, Wisconsin
Submitted on 23-05-2016
I was here for a college graduation and my stay at the hotel was decent. The staff was pleasant and the room was clean. The complimentary breakfast was sufficient. Connectivity to the Internet was easy.
from Kansas City, United States
Submitted on 06-06-2016
Enjoyed the amenities of this hotel for the price. The children enjoyed the pool. The rooms and bathrooms were clean and had plenty of towels. The breakfast was good but could have been warmer. The hot foods were not hot at all. All in all it was a good stay for the price of the rooms. I would stay here again. The location was convenient to stores and the freeway.
from Cibolo, United States
Submitted on 11-06-2016
Customer Service was great but rooms were just okay, there was a lot of mold in the bathroom and the refrigerator went out and the replacement refrigerator wasn't much better. Also the smell of the room seemed a off.
from Corpus Christi, United States
Submitted on 15-06-2016
We chose this hotel due to location and convenience to our weekend plans. The hotel was under lobby whole family had black feet from the carpet and it even left the tub black. The overall room was fine, it was clean but that carpet needs to be replaced.
from Cedar Hill, Texas
Submitted on 18-06-2016
Loved the location. The construction at the front door was difficult. You didn't know where to enter. I had a small hiccup at check in but the young man was so pleasant and turned my mood around. I would definitely recommend staying here.
Submitted on 25-06-2016
We've been staying in Hamptons as we are traveling across country. Whereas the room, lobby,and breakfast were everything we expected, the staff friendliness was lacking. There is a little construction going on, but it was no noise.
from Sugar Land, Texas
Submitted on 26-06-2016
Poor quality Receptioist but a great value and motel . The bed and beding were great . Liked the washer and drier . The food was high quality and added to my satisfaction . The room cleaning was good . The only complaint was the inablity to find the hotel initially . Drive past past the hotel 3 times before I saw it . Was on the phone with the girl and she was unable to tell me how to find it .
from United States
Submitted on 26-06-2016
I've stayed at the Hampton Inn & Suites in Schertz TX many, many nights. I have used it to hold business meetings in the conference room and have stayed extra days for vacation visiting the Texas Hill Country. The staff is exceptional and the hotel is neat and clean. They are about to undergo renovations and I will continue to stay there when traveling to the San Antonio area. Great management team.
from Monterrey, Mexico
Submitted on 27-06-2016
Every time we come to this hotel the same and lovely staff treats us just as a customer needs to be treated,great, if we have a problem they hurry to fix it, even if there's nothing wrong they'll always be cautious to see if you need anything, the staff is very well educated and cordial. Rooms and clean service are excellent; never had a problem with that. the free wifi works ok, you'll never have a problem with the connection. The breakfast is delicious, they have a variety of fruit cere... Read more
from Pistoia
Submitted on 27-06-2016
Hotel selected by my company for a 10 days business trip, mostly for logistic reasons. Nights are very quite. Personnel is really kind and responsive. Breakfasts ... may be a little bare. I didn't had the chance to try neither the pool nor the gym. Overall a nice stay.
from Louisiana
Submitted on 02-07-2016
The hotel is clean and located right off the interstate and near stores and food places which makes it easy to get to and from. We had a couple of rooms and unfortunately mine was so hot I had to go to the store and purchase a fan. They did fix the AC for the last night. The staff is friendly, especially Anthony - he is awesome to deal with, but I do have a concern about Ashley. I told her that there was hair in the eggs (complimentary breakfast) and she simply removed the eggs with the hair an... Read more
from Summerville, South Carolina
Submitted on 05-07-2016
I stayed here for a week about 3 years ago and the hotel was fantastic! It left much to be desired during my 4 night stay this time, however. Our room was on the 4th floor and there was a lingering smell of propane the whole time. The carpet in the hall was so dirty that my sons feet were black on the bottom. The hallway was also extremely warm. The AC in our room worked great and the bed was comfortable. However, the shower was moldy and the exhaust fan didn't work. The door hinges were rust... Read more
from Spring, United States
Submitted on 06-07-2016
Very clean hotel with great amenities for the cost. Internet connections were fast and didn't drop on us once. The complimentary breakfast was nice with a great variety for the family. Location was ideal for my trip and the business center was a plus! We didn't use the pool but the area looked well kept.
Submitted on 07-07-2016
Halfway between San Antonio and New Braunfels it's near Tubing, the Caves, Schlitterbahn, the Riverwalk, the Alamo and near food and shopping. You can't beat it! It's clean, well maintained, quiet, serves breakfast and has a pool. What's not to like?
from Los Angeles, California
Submitted on 08-07-2016
Stayed here before and it's always a first rate experience, clean comfortable rooms, friendly & courteous staff, amenities such as gym, pool, business center and good rates. Will stay here again and recommend it to other family members.
from Austin, Texas
Submitted on 11-07-2016
Had planned to stay at the hotel, but got rebooked at the hotel behind it for a discounted rate; however, the training I had scheduled there in one of their meeting rooms was very nice (although a bit on the cold side). The staff was courteous to our questions and accommodating to our needs.
from Flower Mound, Texas
Submitted on 11-07-2016
We chose the Schertz Hampton over the New Braunfels Hampton because I used my HHonors points and it saved me 20k points over the two nights we stayed. It was less than 15 miles from Schlitterbaun and the Comal river. The rooms were nice and the staff was very professional.
from Tishomingo, Oklahoma
Submitted on 12-07-2016
Hotel was very nice. It was clean, comfortable beds. The staff was nice. The breakfast was not much. I would eat breakfast elsewhere. Overall very satisfied and would stay there again. Very nice. High traffic area but the room was quiet.
from Arlington, Texas
Submitted on 13-07-2016
We stayed in a suite with 2 queens and a pull out sofa bed. The room was very spacious and clean. The staff was very helpful and courteous. Breakfast was plentiful, the food was very good, and the staff kept it well stocked. Our only complaint was that there were ants in our kitchen area and there was a horrible smell of natural gas during our stay. The staff assured us that the smell "wasn't really natural gas and there is nothing to be worried about," but it was disconcerting nonetheless.... Read more
from Deer Park, United States
Submitted on 17-07-2016
Great place to stay like always when dealing with the Hilton hotel chain. Decent free breakfast, very clean hotel and great customer service. I would stay here again. My only complaint would be that my a/c did not cool in my room as much as I would like, but I am sure I could have switched rooms if I had said something about it.
from Myrtle Beach, South Carolina
Submitted on 19-07-2016
Spent 8 nights, no problems. The location of Hampton Inn is great within walking distances to chills and bill millers. I forgot some toiletries, front desk staff gave me complimentary toiletries until I got a chance to go to Walmart which is very close to get what I forgot. Would definitely stay again
Submitted on 20-07-2016
All Hampton inns are VERY bad in serving breakfast. We tried many of their hotels but never feel satisfied. We decide not to stay Hampton Inn anymore. Not worth it. Managers, no matter which locations, are all bad in guarding breakfasts. Very bad.
from Eunice
Submitted on 25-07-2016
We stayed in this hotel to visit San Antonio area before going to the waterpark. They had excellent breakfast clean rooms and a Chili's right next-door. After losing my shoes they even found them and save me $80 from buying a new pair. Very happy.
from Hurst, United States
Submitted on 26-07-2016
What more could be said. Everything smelled and felt clean, like I had laundered them myself. AC worked great, very important in Texas. Very friendly associates. Being an HH member was awesome, small perks make a world of difference and You couldn't beat their prices on their website. I'm so over travelocity and the likes.
Submitted on 29-07-2016
Hampton is always the go to hotel chain. They maintain the quality and there are no surprises. The Breakfast is devious, hot and clean. Rooms are comfortable and beds are excellent. Quality hotel, excellent customer service.
from Houston, Texas
Submitted on 31-07-2016
Quick getaway to river we decide to stay at this hotel. Good free breakfast standard scramble eggs, sausage , waffles , cereal fruits. Rate is ok. Pool is small. Weight room ok. Nice bar in restaurant
from New Llano, Louisiana
Submitted on 02-08-2016
No complaints with any of our stays at this hotel. It is an Ideal location for us. It is convenient, quiet, and the staff is very accommodating. Our rooms have always been clean. They present a very nice breakfast. Good exercise room. Serene outdoor pool area.
from Guy, United States
Submitted on 04-08-2016
I liked it but we had to move into a different room due to some things and what not. was a pain. It had a great bed tho and a great gym to workout at, and the breakfast was pretty dang good and the location was great for going to schlitterbahn.
from Cedar Park, Texas
Submitted on 05-08-2016
It was okay. The pullout bed was so uncomfortable you couldn't even sleep on it. The breakfast was mediocre. The rest of the room was good. Would stay again but not if you have more than 4 people. The breakfast needs to have more variety.
from Fort Worth, Texas
Submitted on 06-08-2016
I've stayed at several Hiltons and this hotel was exceptional. The staff was friendly and helpful. The breakfast was actually very good with a variety of hot and cold choices. Also, we saved $45/night staying here versus 5 miles closer to the water park. Our overall experience here will bring us back for sure!
from Houston, Texas
Submitted on 11-08-2016
Really liked the rooms I had a king room that also had a small couch and coffee table and chair, stayed on the third floor. Plenty of restaurants nearby and fast food also. Excellent location. Very peaceful nights sleep. Next morning had a good little breakfast down in the lobby. , coffee was good too! Super Friendly desk worker also!
from Denver, Colorado
Submitted on 29-08-2016
The Hampton Inn and Suites at Roy Richard Road (3009) and highway 35 is a convenient business location off the main interstate highway. The hotel is clean and fresh but standard Hampton fare. The is a morning breakfast buffet, but it's heavy on carbohydrates and not much protein.
from La Jolla, United States
Submitted on 29-08-2016
This was the second time in the past 10 days I stayed at this location. Hotel is extremely clean. Staff has been very helpful and customer service oriented. Breakfast had nice variety and great food. Will stay here each time I'm in the area.
Submitted on 01-09-2016
The hotel strives to be the very best. Breakfast is hot and delicious, the grounds are well groomed and the rooms are very nice. Very nice place to stay. Clean and comfortable staff is very well trained and friendly.
from Abilene, Texas
Submitted on 02-09-2016
Our stay was not as comfortable as I expect from Hampton. This was not entirely the Hotel & Staff's fault, although there was some contribution. First we encountered two families at the pool with unruly children, and one of these families again at breakfast. The children were jumping, cannonballing, into the pool with no regard for other guests. One child, a boy, decided to relieve himself, and just dropped his pants and peed near a bush by the pool. All the parents just sat by and watched. The ... Read more
from Kitanakagusuku-son, Japan
Submitted on 07-09-2016
Staff responded extremely poorly to my requests for problems to be fixed and addressed, such as four large ticks found on beds, continuing extremely late after reminder housecleaning, and wet carpets.
from Palmhurst, United States
Submitted on 07-09-2016
The hotel was very clean. Upon arrival the front desk clerk was very friendly and polite. She offered us bottle water and told us about the morning breakfast. Nice place to stay and the location was perfect to find. We would stay there again.
from Haslet, Texas
Submitted on 11-09-2016
Large group of us stayed here for Labor Day float trip and the staff was over and beyond exceptional! They were helpful in everyway. They allowed us to use the lobby to play games and bring food in each night. Their hospitality was AWESOME!
from Phoenixville, United States
Submitted on 12-09-2016
Wonderful place with a wonderful courteous staff who continuously strive to meet the needs of the guests. It has very easy on and off access to Interstate 35. The fitness center is small, but the selection of dumbbells and machines makes it easy to maintain a healthy life style while traveling.
from Katy, Texas
Submitted on 25-09-2016
Bathroom sink was clogged, TV remote didn't work and the hotel is going through major renovations. Loud banging from construction starting early in the morning. I informed the hotel staff upon my departure of these problems and absolutely no attempt was made to address these concerns.
from Owasso, OK
Submitted on 21-10-2016
My son's soccer team recently stayed in this hotel. It has recently undergone renovations. It was quiet, clean, and the staff was friendly. The breakfast consisted of hot and cold items. I would stay here again.
from Port Chester, New York
Submitted on 23-10-2016
I've been staying at this hotel for about 5 years when I come to visit family in San Antonio. It's outside the city, but there is easy access to any attraction. I will admit that (gasp!), I am a smoker, and one of the reasons I stayed here was that they had smoking rooms, but that is no longer true. In the future, I will not stay here, as there are MANY non-smoking hotels closer to my family, but this trip, as in all past trips, the staff is extremely helpful and they treat everyone as if th... Read more
from Monterrey, Mexico
Submitted on 26-10-2016
As I said on reviews before this hotel keeps surprising me, the best quality of the hotel is the way the staff treats you, In a very respectful and polite way. The location and the comfort is GREAT! My family and I feel like it's a second home for us. See you soon!
from Texas
Submitted on 30-10-2016
This Hotel is spotless, the decor is very attractive and inviting. The hotel staff were courteous and helpful, check in was quick and very satisfactory. I would highly reccomend this Hotel, for business or pleasure.
from College Station, United States
Submitted on 30-10-2016
The hotel was under construction but we knew that when we booked. We were able to stay in one of the remodeled rooms and it was very nice and clean. We were there for less than 24 hours as we arrived in the late afternoon and left at 5 the next morning. The staff was extremely friendly and helpful!
from midlothian, texas, United States
Submitted on 01-11-2016
Renovations are taking place starting with the top floor going down. Room smelled of chemicals (paint, glue?) Phone could not be answered, dialing out was fine. Friend in room 415 had a non-working phone as well. Television reception was awful. Television was frequently blocked by some screen showing Satellite connection information. Room key stopped working after day one. Staff was friendly, and site was very clean.
from Hallsville, Texas
Submitted on 04-11-2016
We enjoyed excellent service. We didn't plan on staying here, but because of the location and proximity to our business interests, decided to give it a try-Glad we did. We will definitely stay here again when we return to this area.
from Carl Junction, MO, United States
Submitted on 04-11-2016
Staff at this hotel make the stay as enjoyable as it can get, especially Anthony. Rooms and entrance are nice but would prefer a walik in shower. I have always liked Hampton's satisfaction guarantee.
Submitted on 21-11-2016
This hotel was wonderful! We checked in at 10:30PM after our playoff game in Schertz. We were starved, and asked the gentleman at the front desk how late Chili's (next door) was open. He did not know, but instead of saying that, he looked it up for us. That was such an appreciated gesture. He was such a nice kid! He got us all checked in very quickly, and told us we would be going to a newly renovated room. The room was beautiful, and VERY clean! The breakfast was delicious, and the hour... Read more
from Vilseck, Germany
Submitted on 21-11-2016
Great hotel. The location is excellent. It is located within 5 to 10 minutes from restaurants, shopping areas, Walmart. Next to the highway with easy access. Great parking area. The staff was very helpful and friendly. Rooms are newly renovated. Very clean and comfortable.
from Boston, United States
Submitted on 27-11-2016
Professional staff. comfortable surroundings. Good value for the money, but do not expect luxury. Incredibly easy off and on the highway. Did not use the breakfast service. Beds were firm and room temperature could be regulated well.
from Midlothian, Virginia
Submitted on 29-11-2016
The hotel is undergoing renovation, but we were told we were staying on a floor already finished. Though I would not go back to this Hampton, my reasons are mostly very personally oriented. The in-room coffee maker was replaced 3 times and none of them worked. We didn't use any of the other room amenities so don't know whether or not they worked. The beverage machine on that floor didn't work. The exercise machine I most often use away from home was broken the entire time we were there. On... Read more
from Houston, Texas
Submitted on 29-11-2016
Good value and nicely renovated. Breakfast had a nice assortment and everything was fresh. The location was perfect for visiting the Natural Bridge Caverns and there were plenty of restaurants in the area. Easy to get in and out of also.