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Springhill Suites San Antonio Medical Center/Northwest

San Antonio, TX, US (SAT)

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Based on 157 reviews
Room & Rates

Group Rate

2 beds
Entertainment - Free WiFi, flat-screen TV with premium channels, and video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 King Bed

Suite, 1 King Bed

1 king bed
360 sq feet (32 sq meters)

Entertainment - Free WiFi, flat-screen TV with premium channels, and video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Double Beds

Suite, 2 Double Beds

2 double beds
375 sq feet (34 sq meters)

Entertainment - Free WiFi, flat-screen TV with premium channels, and video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Springhill Suites San Antonio Medical Center/Northwest
3636 NW Loop 410, San Antonio, TX US 78201

Rooms
Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.

Dining
Grab a bite from a snack bar/deli serving guests of Springhill Suites San Antonio Medical Center/Northwest. A complimentary full breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in San Antonio? This hotel has facilities measuring 390 square feet (35 square meters), including a meeting room. A roundtrip airport shuttle is complimentary (available on request).

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AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Outdoor Pool
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 157 reviews
from Sheboygan, Wisconsin
Submitted on 29-04-2016
I stayed here due to the vicinity of the hotel to the medical treatment center I was going to for five days. The hotel has a shuttle which took me to and from the hotel and to and from the treatment facility every day. They also made two extra trips every day to drop off and pick up my caretaker. I was higher than a kite when I was done with my treatments, but the staff took excellent care of me and made sure that I got back to my room okay. They let me use their wheelchair and shower chair,... Read more
from New Mexico
Submitted on 09-05-2016
I loved the online/mobile check-in option and the friendly front desk staff, but that's where the happiness ended. The exceptional part comes in the exceptionally bad housekeeping and staff. We asked for more towels 3 times over the course of 12 hours, then finally got them from the front desk attendant. But the awesome part came with a knock on the door at midnight (we're fast asleep) the last night we were there with our extra towels we requested. Oh, and each time we requested towels, it w... Read more
from
Submitted on 16-05-2016
Just wanted to say the stuff there at the SpringHill Suites in San Antonio by the medical center the night staff and the staff in the morning you're awesome they helped us with places to go it was great and the lady Rosa in breakfast was so nice to let me use her umbrella so i could go outside and get my car and I just wanted to say thank you for the lovely experience it was great you have a wonderful staff there .Thank you again your truely Andrea Gonzales
from Bandar Seri Begawan, Brunei Darussalam
Submitted on 18-05-2016
Stayed at this property for three nights. Lots of tour groups use this hotel so breakfast in the morning can be quite hectic. There is a fitness centre on the ground floor and opposite it is the coin operated laundry. Hotel is nicely located next to a Target store - about a minutes' walk. Hotel is great if you have a car. Could be slightly more challenging if arriving there by public transportation.
from Lubbock, Texas
Submitted on 25-05-2016
Had a great Vist staff was friendly good we ask where was a good place to eat and they front desk agent gave us plenty of restaurants to try Tony the lobby attended also gave good information of things to do.
from San Antonio, Texas
Submitted on 21-06-2016
Family and I really enjoyed our stay. Front desk staff was helpful & friendly. The housekeepers greeted us with smiles too. The breakfast was delicious and they kept up with maintaining it stocked and clean. The breakfast lady was also nice and friendly, even offering herself to help. Definitely recommend anyone to this hotel.
from Montgomery, Texas
Submitted on 26-06-2016
Excellent breakfast with hot and cold entrees, good choices,scrambled eggs, a meat (Canadian turkey ham or sausage), some days fresh fruit, waffles, and 4 kinds of cereal, yoghurt, etc. But the rooms need to be remodeled. Beds were terribly soft, carpet appeared tired, and shower and bathroom were dated. Sofa was worn and could use a cleaning. Refrigerator and microwave appeared to be new and in good condition. Conveniently located next to Target.
from
Submitted on 28-06-2016
The hotel is absolutely wonderful. First I get there and the housemen Antonio. Is very helpful with my luggage. Check in was fast and easy. The staff is very genuine and friendly.room was nice,neat,clean. Breakfast was absolutely wonderful, I would most definitely come back. I love free parking and the hotel location I absolutely wonderful, everything. Is really close by. Free shuttle bus is a great plus also. I highly recommend tho hotel if ever in San Antonio.
from
Submitted on 29-06-2016
This hotel needs some TLC. When we arrived, they were friendly enough, but it went down from there. The room was Ok, but like I said "TLC". The carpet was dirty, the sink where the microwave is didn't work properly, there was no hot water, I hate cold showers, & you couldn't control the air very well. You either could set it in 59 or below, or 70 & above. Didn't sleep well because either freezing or way too hot. Let the front desk know when we were leaving, & the young lady was very apolo... Read more
from
Submitted on 30-06-2016
Stayed at SpringHill Suites for 2 weeks while helping daughter move. Best location in SA. Nestled in at I 10 & 410. Minutes to downtown, Six Flags and Sea World. The good; convenient locale, swimming pool, included breakfast, friendly staff, comfy room. The bad; parts of the hotel were worn down; elevator carpet looked like it is a survivor from 1960...and never been cleaned; awful smell in the lobby during the evenings. With all that, it is still a 5 star hotel due to room and staff!
from
Submitted on 30-06-2016
My Hotel Stay was Good But, Antonio made it GREAT!!! Antonio Phenomenal Customer Service made my stay Impeccable!! He was respectful, helpful, kind and diligent...... Thank You, SpringHill Suites for having such a Superb employee !!
from
Submitted on 13-07-2016
This location is tricky unless you are very familiar with driving in San Antonio, but it is very conveniently located right off the highway. It's just tricky to get back in the right direction since it is exactly where multiple highways merge. The room was spacious - double beds plus sitting area. Nice desk and mini frige area as well. Our family of 4 had plenty of room to spread out. My only complaint is with the bathroom. This hotel has been recently renovated with fresh paint and decor except... Read more
from Tampa
Submitted on 20-07-2016
Quite modern looking with a sliding barn door to the bathroom. However, it was made out of opaque glass so if someone got up to go to the bathroom in the middle of the night the light would shine through. Enjoyed the layout of the desk which made it quite comfortable to work on. However, the bed was hard as a rock, the sheets were coarse, and the AC never quite cooled the room down which is a must in SA. The breakfast was very good.
from Wheaton, Missouri
Submitted on 26-07-2016
Nice place to stay. We visited The Riverwalk & Alamo and SeaWorld and this was a nice central location for both. The rooms were very clean and had comfy beds. Very nice to have a seating area with refrigerator. Would stay here again for sure.
from
Submitted on 03-08-2016
Is a central location , the rooms are clean and the staff are friendly , Easy to reach and closed to Target ,Free Parking .The breakfast is good and a shuttle service is perfect always on time , Place to recommend .
from Carrollton, Texas
Submitted on 08-08-2016
First, for me to give a bad review to a hotel with employees that work hard and smile, well, it is a hard thing to do. The employees were very friendly and worked hard, but the hotel in general just did not rank well with us. First the good. It is a pretty hotel. They have the fresh colors of blue and green and it feels fresh and modern. There is a swimming pool and the standard breakfast. We were in room 318 which, much to our chagrin, faced the freeway. We were pleasantly surprised that... Read more
from New York City, New York
Submitted on 10-08-2016
I stayed here on business and found that the convenient location and knowledgeable staff has much more to offer when I was done working. The staff was incredibly friendly and made me feel like I was at home not on a business trip. The property was very well kept and the breakfast was good. I was only planning on staying two days for work but decided to extend my stay one more day. Upon check out I had the pleasure of meeting the GM Scott, and I immediately could see that his character and profes... Read more
from Texas
Submitted on 11-08-2016
Great location for park and ride for Spurs and other sport/special events...cross the inner parking lot for long running summer jazz fest. Issues few...staff resolve quickly. Edgar great on staff, GM Scott helpful. No frills pool area, standard Spring Hill fitness center and breakfast...with great staff.
from
Submitted on 25-08-2016
My favorite hotel to stay every time i go to San Antonio! Amazing staff and delicious breakfast...... never had any problems with my stay, rooms are excellent and the staff are always friendly, great!
from Paris, France
Submitted on 28-08-2016
Nice place, good breakfast! very nice and polite staff.. The only thing that the beds were way too small for a double bed :( also the elevators long waiting to get a ride. But I recommend this place. I had a nice experienced and an A++ to the staff keep it up!
from
Submitted on 29-08-2016
The staff were friendly and very courteous. I asked if there were bedroom slippers available in the room. There was not but the supervisor Maria Gutierrez went out and purchased me some! I couldn't believe it. Everyone that worked in the hotel was just so nice. Always had a smile on their faces. I would definitely stay here again and fully recommend this hotel to anyone staying in the San Antonio area. This hotel is 8 mins from the airport and 17 mins away from the Riverwalk. Very convenient lo... Read more
from Newport News, Virginia
Submitted on 30-08-2016
This was my first time visiting San Antonio. Upon checking in I was greeted with a pleasant smile and explained the area and attractions. My family is relocating from Virginia to Texas and the staff was very helpful in our search of the area, homes, and other attractions. The daily breakfast was always hot and fresh. Menu varied daily which was a plus. Our two housekeepers were very friendly and ensured we were comfortable and had everything our room needed. Before checking out the manager Scott... Read more
from Newport News, Virginia
Submitted on 05-09-2016
Just went to see my nephew graduate BMT at Lackland (boot camp). Stayed here with my son and found the accommodations more than adequate. The location is great; short drive to the airport, walking distance to the mall, Dave and Busters, Target and a variety of burger joints (Whataburger, Jack in the Box). The staff were very nice and made sure we had bottles of water before we ventured out. The Breakfast was better that average. The only reason I am giving four stars was the coffee was sub p... Read more
from
Submitted on 13-09-2016
Amazing service! General Manager, Scott Tareski, was a great help!! He and the staff provided awesome customer service and great advice on the area. I told him I use to work for a rival hotel chain and that I was actually thinking of relocating to the San Antonio area.. Not only was I impressed on how satisfied I was with my stay but the knowledge of the areas eateries, traffic crime and flood zones was impeccable as well... True Concierge
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