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Omni San Antonio Hotel at the Colonnade

San Antonio, TX, US (SAT)

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Based on 1515 reviews
With a stay at Omni San Antonio Hotel at the Colonnade in San Antonio (Northwest - Six Flags), you'll be close to Huebner Oaks and South Texas Medica
Room & Rates

Deluxe Double Room, 2 Double Beds, Accessible

This room was renovated in May, 2013. 2 queen beds. Premium bedding. 400 square feet (37 square meters). Desk. Cable/satellite TV. Premium TV channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. WiFi access / high-speed internet available. Minibar. Coffee/tea maker. Bathrobes. Hair dryer. Complimentary toiletries. Standard shower and tub with handheld showerhead and grab bars. Standard height sink and toilet, with grab bars near the toilet. Iron/ironing board. Enlarged doorways. Visual notification system for door, phone, and hotel alarm available. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Enlarged door openings. Visual notification for hotel alarm system, door and phone are available.
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Accessible Deluxe Room 1 King Bed

1 king bed. Premium bedding. 400 square feet. Desk. WiFi access / high-speed internet available. Cable/satellite TV with premium TV channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Bathrobes. Hair dryer. Complimentary toiletries. Standard shower and tub with handheld showerhead and grab bars. Standard height sink and toilet, with grab bars near the toilet. Iron/ironing board. Complimentary newspaper. Visual notification for hotel alarm system, door and phone are available. Enlarged doorways. Visual notification system for door, phone, and hotel alarm available. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Sitting area with sofa bed available. Climate control. Enlarged door openings. Smoking rooms only. Corner rooms available with panoramic views of downtown and the Hill Country.
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Deluxe Room, 2 Double Beds

2 double beds
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker and minibar
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Bathrobes, free toiletries, and a hair dryer
Non-Smoking
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Deluxe Room, 2 Double Beds, Accessible

2 double beds
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker and minibar
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Bathrobes, free toiletries, and a hair dryer
Non-Smoking
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Deluxe Double Room (2 Queen Beds)

This room was renovated in May, 2013. 2 queen beds. Premium bedding. 400 square feet (37 square meters). Desk. Cable/satellite TV. Premium TV channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control.
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

This room was renovated in May, 2013. 1 king bed. Premium bedding. 400 square feet (37 square meters). Desk. Cable/satellite TV with premium TV channel(s). Pay movies. Multi-line phone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control.
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Premier Room, 1 King Bed

Premier Room, 1 King Bed

This room was renovated in July, 2013. 1 king bed. Premium bedding. Queen size sofa bed. 400 square feet (37 square meters). Desk. Television with premium cable channels and pay movies. Wireless Internet access (surcharge). Minibar. Bath amenities include hair dryer and complimentary toiletries. Bathrobes. Blackout drapes/curtains, clock radio, and electronic check-out. Air conditioning. Refrigerator and turndown service available on request.
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Omni San Antonio Hotel at the Colonnade
9821 Colonnade Blvd, San Antonio, TX US 78230

Rooms
Make yourself at home in one of the 326 air-conditioned rooms featuring minibars. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features wireless Internet access (surcharge), gift shops/newsstands, and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 23,000 square feet (2137 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 17.0 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Pet deposit: USD 50.00 per stay
  • Deposit: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Airport Shuttle
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Outdoor Seasonal Pool
  • Porter / Bellhop
  • Sauna
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1515 reviews
from
Submitted on 21-05-2016
Friendly, clean, and complimentary coffee brought to your room in the morning. It's the perfect business hotel! Indoor and outdoor pool (lap pool outdoors). Staff are AWESOME!!! This will be my hotel of choice when I return to the area.
from Spooner, United States
Submitted on 24-05-2016
Stayed for four night on business. Had a great stay with wonderful staff. On the day I left there was a huge rain storm and the staff stood by with umbrellas to assist guests out to their cars. the hotel location is walking distance to several restaurants and minimal driving time to movies and shopping.
from Boise, United States
Submitted on 24-05-2016
Hotel was clean, staff friendly, close to many restaurants and shops and highway 15 min from airport and 20 min to downtown. Food at the hotel was very good no the usual fare. Would stay there again for business or personnel travel.
from McChord AFb, United States
Submitted on 24-05-2016
This hotel was very clean and is close to a variety of food places within walking distance. Great staff and the gym has better equipment than most hotels with Precor cardio equipment, a few machines, and even kettle bells. Definitely recommend. Room could of used a fridge and microwave, but that wasn't a big deal for me.
from
Submitted on 25-05-2016
Hotel is top notch. The staff is very friendly and the workout area was large with plenty of fitness machines. The Bar is very cozy and the quality of the food at their eatery was fantastic. Within walking distance to some eateries.
from Uvalde, TX, United States
Submitted on 01-06-2016
This stay was excellent. I would recommend this site for future conference events. The site is unique in that it offers great facilities for a conference but yet abundant parking, a diverse array of food facilities in close proximity to the hotel, and the freedom to come and go which is important for large groups of diverse populations of attendees that all want something a little different in terms of food service. This hotel was one of the best I have ever stayed at for a large convention.
from Lake jackson, United States
Submitted on 01-06-2016
Excellent Customer Service- this team surpasses the level they are expected to provide, and make a difference in each clients experience, especially mine! I dealt with a major health issue, and theystepped in immediatley to assist in any way they possibly could. I also had a mysterious missing package that had very senitive documents shipped, that ever actaully made it. Loss prevention maintained daily contact with me and even attempted to call surrounding businesses to see if it might had been ... Read more
from coppell, TX, United States
Submitted on 02-06-2016
The hotel staff were very friendly, food was great and there is an indoor and outdoor pool, and fitness center. The room was clean and well accommodated. The food served for my business meeting was excellent. I would definitely stay there again.
from
Submitted on 05-06-2016
This place is so Amazing. From the outside to the staff. CARROLL WAS SO AWESOME TO US. TO OUTSIDE AND THE CABANA. WOW! Definitely made us feel special and comfortable. From our complimentary beverages to some snacks until we settled in and we're able to eat dinner. The room was so clean and the view from our room is Beautiful. The room service..wowzers.. we really enjoyed it :) we will definitely be back! THE PERFECT GET AWAY ?
from Phoenix
Submitted on 06-06-2016
Accessible to freeway and only about 20 minutes from downtown. Rooms were very clean and comfortable. Very friendly staff. Pools, yes POOLS, were a nice area to relax and hang out after a long day on the road. The only negative thing that I could say, which isn't really a big deal, is that the bathroom and vanity area were a little small for my taste.
from Corpus Christi, United States
Submitted on 20-06-2016
We stay at this hotel every time we visit San Antonio, which is about four time a year. So far we have never had a bad experience and I would recommend the Omni Colonnade. The breakfast in Bolo's is always a treat.
from San Antonio, United States
Submitted on 20-06-2016
This is a clean, well appointed, lovely hotel. The staff was prompt and very friendly. My room was clean and tidy. I had requested no feather pillows due to an allergy and they complied at 100%. We had a nice time.
from Houston, United States
Submitted on 20-06-2016
Check in and Check out was fast an easy. Workout facility and Pool was clean and all the workout equipment was in good condition and worked. I really liked that there was shuttle service to the airport and the Bell staff was very helpful and friendly.
from
Submitted on 21-06-2016
Hotel staff is polite, friendly, and accommodating. Lobby is luxuriously appointed, in the style expected of Omni. Rooms are clean and comfortable, but in need of updating (wallpaper starting to peel, furniture showing signs of wear). I requested a corner king room, and the double windows views were lovely. I will stay at this property again, though next time, I will request a room away from the highway, as the noise was a little much at night.
from
Submitted on 21-06-2016
We had a pleasent stance at the hotel . We swam Ate & had a good time The location was perfect for us. Came for a 50th anniversary party wich was great The other couple that were with us enjoyed it too
from Flint,TX, United States
Submitted on 27-06-2016
We enjoyed our stay greatly. The hotel is very convenient to Sea World, Fiesta Texas, and the downtown/riverwalk area. We would definitely stay here again. The pool area is very nice, and our kids loved it. The only drawback to that is that the drinks/snacks were very overpriced IMO. They were delicious, but $12 + tip for a weak 10oz. margarita is a little steep. And $4 a piece for push up pops, for the kids, is a little unreasonable IMO as well. That notwithstanding, we did enjoy our stay in th... Read more
from Hale Center, United States
Submitted on 27-06-2016
The rooms was amazing and the staff was extremely helpful. We didn't feel like we were a bother, instead the staff went out of their way to make us feel at home. I would recommend to all and would stay there again! Thank you Omni!
from Greenville, South Carolina
Submitted on 28-06-2016
Stayed there two nights on business. Hotel room smelled "musty" and entire hotel is "dated." Beds were not comfortable. Staff was friendly and helpful and food was decent, but hotel is in desperate need of a complete renovation. Good location.
from San Antonio, United States
Submitted on 28-06-2016
Best Hotel and Prices are very much in line and reasonable. Pet friendly ... beds are so comfy I lay my head down and go to sleep very quickly. GREAT Place to make new friends....the hotel staff is very accommodating and meets my needs and expectations
from Fort Worth, Texas
Submitted on 01-07-2016
The staff is very good. They are polite and very responsive. The hotel is in a decent area, pretty quick to downtown, and clean. There is a nice indoor pool and an outdoor pool, both with jacuzzi. There is also a staffed bar at the outside pool. That was impressive. The only down side is that, although it is clean, it is need of updating. I would come back.
from Harker Heights, United States
Submitted on 05-07-2016
I was there on business, but decided to bring my family along. Had a great time, with the exception that you have to pay for wifi. The cost of the food in the hotel was pricey but the food was good. The staff was extremely friendly and helpful. Would definitely stay there again, just wish the food at the hotel restaurant was a cheaper and the wifi was free.
from San Antonio, United States
Submitted on 06-07-2016
Overall, the hotel was ok. However, for $180 per night, it was NOT worth that. My key to my door never worked, I had to get new ones everyday, if not twice a day. The rooms are outdated...the bathroom area is EXTREMELY small. The be The Omni, I expected much better!
from La Feria, United States
Submitted on 06-07-2016
Everyone we encountered on our stay was very friendly, informative and accommodating. We enjoy staying here every time we come to San Antonio because we know we will get a restful, comfortable and pampered stay.
from Houston, United States
Submitted on 06-07-2016
We were extremely disappointed in the customer service with charges and continued charges with no itemized statement. This was a business trip that we combined as a small weekend getaway with our 2 children and will more than likely do again at this Location
from Dallas, Texas
Submitted on 10-07-2016
Stayed here for 2 nights and it is supposed to be a 4 Star hotel, well in their defense the hotel seems to have been tried to get renovated but it looks more like a 3 star, old furniture, old shower fixtures, poor preventive maintenance in the rooms. I booked through seaworld vacations and got a rate of $112 for the 4th of July. Not worth it in my opinion. Rather spent that or a little more somewhere else more modern. In their defense, parking is free.
from Houton, United States
Submitted on 11-07-2016
Rooms were not cleaned. Had to request maid service. Understaffed pool bar. Check in was slow. Clock in room was wrong and could not adjust Convenient to I 10 Beautiful looking hotel Excellent lobby staff
from Friendswood, Texas
Submitted on 11-07-2016
The only thing that saves the hotel from being rated "terrible" by me is that the room was clean, bathroom was working, and the bed was comfortable. If you are looking to feel valued, do not choose this hotel. I was here for a conference that I was very much looking forward to, and the experience at the hotel (besides the comfortable bed) tainted my experience. From the patronizing front desk staff, to overt rudeness of the wait staff during our conference lunches, further patronizing tone fr... Read more
from
Submitted on 13-07-2016
From the moment we arrived we were treated as if we were the only guests staying there. The service is over the top amazing. We stayed at this hotel 7/4-7/7 2016 with our 4 1/2 year old daughter. The staff knew that it was mine and my husbands 8 year wedding anniversary and went above and beyond to make sure that it was one to remember. The concierge, Richard, sent a chilled bottle of wine and a sweet treat (topped with gummy worms for our little girl) up to our room as a gift. He later caught ... Read more
from Mount Pleasant
Submitted on 15-07-2016
Picture perfect. Check in/out was no problems. Minor problem with wi-fi. Had to sign in, in different areas of hotel. Could not sign in if device was already signed in, in another router. Need one sign in for all areas.
from Fort Worth, Texas
Submitted on 16-07-2016
The room looks fabulous. But it's what you don't see that will ruin you. Shifted around in bed while I sleep being that I'm not in my usual comfortable bed at home. Woke up abruptly when I felt the bare mattress under my feet. How many other people did that in this bed before me. Who knows! But it's a gross violation of health standards no matter how you look at it. If someone else had athlete's foot or anything else, I probably have it now, too! Thanks for the souvenirs, Omni! Now it's got me... Read more
from
Submitted on 17-07-2016
The actual room was average. Nothing to brag about. Shower drain did not drain well so puddled which bothers me. The actual hotel is nice and the staff were nice. Indoor and outdoor pools. I wish they had breakfast. We looked at the hotel restaurant menu and the food looked good but the prices were really high.
from Houston, Texas
Submitted on 17-07-2016
Booked the Omni Hotel while I was in town for a concert. Had a GREAT stay. Hotel was very clean, and the staff were all incredibly nice. I had a great view from my hotel room. The shuttle service the hotel provides was very helpful. I would recommend this hotel.
from
Submitted on 18-07-2016
I stayed at the hotel for 3 nights and the room overall was very nice. The bed was incredible and the furnishings were opulent and comfortable. We had 2 minor set backs that took my rating of this hotel from 5 to 3. The first problem was the disgusting outdoor pool. We visited the pool on Saturday afternoon and once inside we realized the pool had a bunch of trash in it. I personally pulled out 4 large pieces of toilet paper that kept brushing against my legs while i swam. Once I left the pool ... Read more
from
Submitted on 18-07-2016
This has to be the best hotel I have stayed in since I was born!!! Great staff and everything worked out well, room was very clean and also was breakfast, the inside pool water was really warm enough to get in and relax, will totally stay here again.
from
Submitted on 18-07-2016
Been to this Omni hotel twice. Great experience both times mostly because of the staff. Awesome. There were several staff that I would like to hire away from them! What a great compliment. I grew up in the hotel business and am very picky about my entire stay at hotels.
from Amarillo, United States
Submitted on 18-07-2016
Beautiful, comfortable, clean hotel with helpful and welcoming people. The lunch buffet is worth your time. Your event will go well here. Easy access to multiple restaurants in the area. $15 Uber fare downtown to events.
from Parrish, United States
Submitted on 18-07-2016
The whole experience was awesome! I would return again and again! After running one afternoon in the 98 degree heat, the door staff opened the door for me, saw how heated I was, and chased me down at the elevator to give me a bottle of water... all with a great big smile on his face!
from Riverton, Wyoming
Submitted on 21-07-2016
I came for a conference and stayed and played. There is an awesome pool. Very very clean, excellent service if you want a drink or just water. Great service everywhere. Loved the cuts gift store and had reasonable prices too with great brands - Bagallini and great water bottles too. Excellent beds and quiet - clean everywhere. Seaworld is close and shuttle goes to a great high end mall and to 6 flags (Fiesta) theme park. Wish it went to Seaworld too. Great place - love the lobby orchids and all ... Read more
from Whitewright, Texas
Submitted on 22-07-2016
Stayed 3 nights recently for a conference. The hotel was clean and the beds were comfortable. The staff was very friendly and willing to help when needed. The restaurant in the Omni was good. There are several restaurants and cafe's writhin short proximity to the Omni. The only issue we had was there is 4 elevators located in the same spot. It took quite a while to get back to our room on the 16th floor when our conference let out.
from Melbourne, Australia
Submitted on 23-07-2016
I had a wonderful stay at the Omni Colonnade from the airport pickup to the airport drop off. The staff could not have been more helpful or accommodating and friendly. I was able to walk around 15 mins to a supermarket/liquor store (although it was very hot), and a short walk to local Jason's Deli and other quality restaurants, but there was also a shuttle available. The pool hours were 6am to 11pm: great in such hot weather with ample towels for guests, and there was an indoor and an outdoor po... Read more
from Montgomery, United States
Submitted on 24-07-2016
Great hotel. Have stayed there several times for business. Comfortable beds and perfect location. The hotel staff is very friendly and check in and check out was quick. Would recommend this hotel. Great restaurants in walking distance, too.
from
Submitted on 25-07-2016
Overall a decent experience. The staff was friendly and the bed was comfortable. The hotel is dated and it shows in the furnishings and in the bathroom. The indoor pool is a nice amenity and, in general, the shared spaces are well kept. We got a cut-rate deal on the stay, so the price seemed appropriate. I would not pay full price for another stay.
from Austin, Texas
Submitted on 25-07-2016
Very very nice - rooms were exceptional, bed was very comfortable and higher than others. We go to S.A. frequently for concerts, etc. - sure, it's a bit of a drive from venues such as the AT&T Center and Alamodome but the drive was well worth it. The rate was very good (for a Discovery cardholder) and the online check-in was very slick.
from Missouri City, United States
Submitted on 25-07-2016
I stayed while on vacation at the Omni San Antonio Colonnade. I ALWAYS have a GRAND experience when staying here. The entire staff are EXTRAORDINARY! Everyone I come in contact with is always so very polite and accommodating! They greet you like you are the QUEEN/KING of the world! Thank you for always making me feel special. You ALL are WONDERFUL people! ~Mrs. A. Rodgers
from Texas
Submitted on 28-07-2016
I couldn't believe how many people were enjoying the pool area. I counted 60 people out there one night, yet, it was not crowded! From my room I could see the pool across the way and only 2-3 people out there. The Omni was the place to be!
from Houston, United States
Submitted on 28-07-2016
My last Omni stay at La Mansion on the San Antonio Riverwalk was less than spectacular and over priced. So I decided to go further out and was pleasantly surprised. This Omni was nicer, newer and appropriately priced. I would stay here again. Didn't even miss the Riverwalk area at all and would stay here again. Got the cookies and milk and kids backpack of goodies for my daughter at this location unlike the La Mansion location which never bothered to offer.
from Evans, Georgia
Submitted on 30-07-2016
Spent a weekend at the omni with my wife, staff was very accommodating, went out of their way to treat all guest as VIPS. Check in was quick with exceptional service, room was very nice, breakfast above average, nice bar area,,, will certainly stay here whenever in San Antonio
from
Submitted on 02-08-2016
I stayed here for a conference for four days. The hotel staff was friendly and the hotel itself was clean. The room was great and the bed was comfortable. I have been here several times and it's always enjoyable.
from
Submitted on 02-08-2016
Had a great stay! Overall great time, my only complaint would be the water pressure but even then it wasn't too bad!! Coffee shop downstairs was a plus, they had a variety and very friendly staff. The sauna was amazing as well, I used it almost every day throughout my stay. They fitness center also offered a great variety of equipment. The pools were nice being as one was inside as well as another being outside.
from
Submitted on 03-08-2016
So, you are heading to San Antonio and thinking about staying at the Omni? The thought running through your head is: Is this going to be an Omni that has been updated, neglected or somewhere in between? Amirite? Of course I am because you have had the same mixed experience at Omni's as everyone else. The answer is that it is in between. The room we had ( two queen beds) met our expectation. The beds were in great shape with firm mattresses and nice bedding. If all you need is a comfortable plac... Read more
from levelland, United States
Submitted on 03-08-2016
good service and workers- well treated and clean-good food and the gym was excellent. no problem getting in to register and timely when i left. The security was great. everyone was so friendly. I would recommend to anyone to stay at a friendly environment.
from
Submitted on 04-08-2016
Pros-The amenities were really nice and the bed was clean. Conns- it wasn't a big deal but I had a soda I brought go missing after room service. The towels there smelled like straight up bleach. After my stay,halfway home I realize I left my charger. I called the hotel and they transfered me to lost and found. I called about 3 times before leaving a voice-mail to call me back. I haven't had a call back but it's okay I guess. Next time I'll stay somewhere else, probably should have stuck with do... Read more
from Lubbock, Texas
Submitted on 04-08-2016
Did not realize we were being given a room with a king bed instead of 2 queens during check-in. We usually get asked, but not this time. Had to call the front desk as soon as we got to the room. They could not move us, but brought up a rollaway bed for our 11-year old. It was fine, but it made our space pretty tight. The receptionist failed to provide instructions on how to access the Wi-Fi for free. Every time we tried to log in, it kept saying there was $9.95 daily charge, so we missed out on ... Read more
from Portland, United States
Submitted on 05-08-2016
My family and I were extremely pleased throughout our stay. We enjoyed the pools and fitness center. We have stayed here before and plan to return. The delicious breakfast buffet is always a wonderful way to start our day. Thank you.
from Rockwall, Texas
Submitted on 09-08-2016
My wife and I stayed for four nights at the Omni for our Anniversary. We had an awesome stay! The hotel was clean and comfortable and convenient for our stay. I was really impressed with the staff from Check In to Check Out. Everyone was friendly and seemed genuinely interested in being helpful. Extra special on top of that was that the staff worked with me before and during my stay to arrange a couple of surprises for my wife. This extra effort really made for an extra special stay for us... Read more
from Carrizo Springs, Texas
Submitted on 10-08-2016
Great hotel and very nice staff all around. Clean room and very nice beds. Rooms are very quiet, even though our room faced I10 we didn't hear any road noise. Very relaxing. Breakfast was very well made and very tasty.
from Tyler, United States
Submitted on 12-08-2016
Nice hotel for business travelers. Very convenient to UTSA where I was attending meetings. Also close to shopping, Six Flags, restaurants, etc. Very comfortable bed. If you're looking for a good restaurant that is a SA tradition, check out La Fogata. It's not far away.
from Ramstein-Miesenbach, Germany
Submitted on 14-08-2016
Stayed there for a conference. Conference room setup was perfect. Hotel staff was very friendly and helpful. Rooms are clean and comfortable. If you do not want to eat at the hotel (meals are a little bit pricy) there are many dining opportunities in walking distance. Also there is a H.E.B. in 5 minute walking distance for your grocery shopping.
from Houston, Texas
Submitted on 15-08-2016
The hotel was okay. It was dusty and you can tell this is an older hotel. The bathrooms are very very small not much bigger than an airplane restroom. The staff was really nice and friendly. The hotel is nicely located. It is close to several restaurants, Six Flags, and the Riverwalk.
from United States
Submitted on 15-08-2016
Rooms were nice and clean, pool was amazing and kids loved the night time movies. Staff was very accommodating and friendly. For the price this hotel is incredible. We would definitely stay here again!
from Austin, Texas
Submitted on 01-09-2016
For the third year in a row, we spent our anniversary at the Omni Colonnade in San Antonio, and we were not disappointed. Great room with a great view. Very friendly and helpful staff. Really enjoyed our breakfasts at Bolo's. When they found out it was our 53rd anniversary, the concierge had champagne and chocolate covered strawberries waiting for us on our return to our room the first night. The writing on the plate of strawberries was "Happy Anniversary" and "53" at the top of the plate. T... Read more
from San Francisco
Submitted on 07-09-2016
I was in San Antonio for an end of the week visit (my nephew was finishing Air Force boot camp). My brother decided to stay at a motel closer to Lackland Air Force Base along with other family. We decided to meet here at my hotel, and my family was truly regretful about their decision to stay at that other hotel. The hotel has a very nice entry and great lobby staff, they were friendly and helpful. I needed to print a copy of my car insurance paperwork and the staff happily printed it for me.... Read more
from Edinburg, Texas
Submitted on 07-09-2016
Enjoyed our stay at the Omni First Class Service and accommodations; Staff was very helpful and friendly; made me feel at home. Competitive rates with a 5 Star experience. The Omni will always be my first choice.
from Sacramento, United States
Submitted on 07-09-2016
The hotel is top rate and for the price a very good deal. Plenty of amenities. Knowledge and helpful staff. Food quality excellent. Easy access to freeway. Close to freeway but did not hear freeway noise in the room. Lots of restaurants close by. Will stay there again.
from The Colony, United States
Submitted on 08-09-2016
I booked a room in order to attend a friend's wedding. The room was nice, big, and quiet. My Toddler slept comfortably through the night it was so quiet. Only downside was that the front desk, despite being very friendly, didn't inform me of a $50.00 hold that would be placed on my card linked to the room. The hold itself was not a big deal, but since this isn't always a standard practice, a little forewarning would've been great. Other than that relatively minor annoyance, it was a great sta... Read more
from HOUSTON, United States
Submitted on 13-09-2016
Had a great time at this hotel. The room was super quiet and dart at night so we got a great night sleep. The price for the room was very competitive. The facilities could use some updating but overall its OK. There is plenty of parking so that is also a plus.
from austin
Submitted on 15-09-2016
We picked this hotel because it was close to the medical center. The staff was very accommodating. They enabled me to take breakfast "to go" since I had to be at the hospital early each day. The grandkids loved having an indoor and outdoor pool. The breakfast buffet, while a bit pricey, is excellent. Food from room service was really good, too.
from Dallas, Texas
Submitted on 16-09-2016
This was a really great hotel for a good price. The room was clean and comfortable, with tasteful decor with just a hint of San Antonio flair. Every employee we interacted with was exceptionally pleasant and seemed to take pride in their jobs. We didn't get a chance to use the pool or dining areas, but all looked very pleasant and well-kept. The room service chocolate cake (my birthday cake, as it turned out) was really good! We requested a high floor, away from the elevator, and were given a ... Read more
from
Submitted on 16-09-2016
Absolutely love this hotel. When I first checked in I was going to write a review. I got busy and did not. I am so glad I did not. After having spent four days and three nights here I want to give it an even better rating. They hotel itself is dated. The lobby and elevator area need updating. That said it is very, very clean. The staff is exceptional. The food is fantastic. When I travel the hotel food is a last resort. This was first choice!!
from Petal, Mississippi
Submitted on 18-09-2016
Refreshingly quiet, comfortable, clean, with friendly staff. We will always try to stay at an Omni. A Higher class hotel that gives customers excellent service. We had no problems switching to another room that suited us better. Price is accommodatingly affordable for seniors. After stating that we were having a "honeymoon" for our 39th wedding anniversary, we were surprised with a bottle of champagne to celebrate. Very kind ambassador and staff behind the counter and at the doors. We will defin... Read more
from San Antonio, Texas
Submitted on 19-09-2016
Place was a good value, running a good promotion online. Select Guest membership member here, made it nice to check-in (express). Jane at front desk addressed my concerns with room - fixed the problem. She is very pleasant and quick to act so a shout-out to her. Gift shop lady made rude comment too me, not sure what that was about? No USB plugs in room makes it annoying. Furniture in room needs replacement. Restaurant waiter Carlos in the morning was not helpful, I didn't know about Kids menu or... Read more
from Woodsboro, United States
Submitted on 19-09-2016
Excellent service, rooms clean and ready to go. Staff respectful and willing to help you with almost anything one would asked. Great location for the swimming pool. Items in refrigerator in rooms a little too prices. Otherwise very nice hotel and staff.
from
Submitted on 21-09-2016
We stayed for a long weekend - family wedding. The location of the hotel was great, short drive from the airport, right on the frontage road, well marked and good parking. The staff was friendly. We had a corner room on the 15th floor so we had a great view. The room was clean, and it was kept clean during our stay. The furnishings were getting a little worn and the carpet was splitting at a seam but the usual trouble spots - bad tile in the bathroom etc were all fine. I often stay in a lo... Read more
from Seven Points, Texas
Submitted on 22-09-2016
This is my go to hotel while traveling on business. The staff is fantastic - they make me feel right at home. This is so welcoming for a business traveler. The piano bar in the evening offers a change of pace if you don't want to just watch tv in your room.
from College Station, Texas
Submitted on 23-09-2016
The hotel is very extravagant when you first enter. The pools are amazing and the service is excellent. The breakfast was very inclusive and I was able to fill up before a very important meeting. The bed was extremely comfortable. The rooms themselves look a little dated and don't have the most modern feel, but I still had a great experience.
from San Antonio, United States
Submitted on 25-09-2016
Excellent hotel. Wonderful, friendly and helpful staff. Only complaint was the lighting in rooms. They went out of their way to be helpful and take care of all of our requests. Was impressed that the principle staff members met with us to be sure everything as promised in the contract for our Seminar.
from Garland, Texas, United States
Submitted on 26-09-2016
Hotel services were excellent in every category. Banquet services did not provide butter, but it was brought when I asked for it. No guide to the television channels in the room that I could find. Very comfortable room and I appreciated the power strip on the left side of the table so that I could easily plug in my laptop computer and other devices without having to use an extension cord. The drawer on the table between the two beds had a Gideon Bible in it, which I appreciated, as I am an e... Read more
from Fredericksburg, Texas
Submitted on 26-09-2016
Spent the weekend in this hotel as part of TX State Gideon convention. I can't say enough good things about the hotel and staff! An extremely pleasant weekend, with great food and service, and the rooms area clean and very nice!
from Granbury, Texas
Submitted on 26-09-2016
This is the third time I have attended the Texas State Gideons Convention at the Omni at the Colonades in San Antonio. This is one of my favorite venues in the state for our convention. The hotel is very, very nice, the service is excellent and the prices are reasonable. The staff went out of their way to accommodate our requests. My position during this event was President of the Texas Association of the Gideons International. This is the best convention I have attended in the past several y... Read more
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