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The Hotel Valencia Riverwalk

San Antonio, TX, US (SAT)

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Based on 2672 reviews
Impeccable craftsmanship and elegant, rich finishes define this luxurious Riverwalk Hotel.
Room & Rates
Superior Room - King Bed - The Hotel Valencia Riverwalk - 1

Superior Room - King Bed

The Superior Room at the Hotel Valencia Riverwalk offers one king bed and the following spectacular amenities:
 
  • Free Wi-Fi
  • 350-375 Square Feet
  • White Marble Bathroom
  • Luxurious Egyptian Cotton Linens
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Superior Riverview - Two Doubles - The Hotel Valencia Riverwalk - 2

Superior Riverview - Two Doubles

The Superior Riverview Room at the Hotel Valencia Riverwalk offers two double beds, a spectacular view and the following spectacular amenities:
 
  • Free Wi-Fi
  • 350-375 Square Feet
  • White Marble Bathroom
  • Luxurious Egyptian Cotton Linens
Hide room details
Superior Riverview - King Bed - The Hotel Valencia Riverwalk - 3

Superior Riverview - King Bed

The Superior Riverview Room at the Hotel Valencia Riverwalk offers one king bed, a fantastic view and the following spectacular amenities:
 
  • Free Wi-Fi
  • 350-375 Square Feet
  • White Marble Bathroom
  • Luxurious Egyptian Cotton Linens
Hide room details
Superior Room - Two Doubles - The Hotel Valencia Riverwalk - 4

Superior Room - Two Doubles

The Superior Room at the Hotel Valencia Riverwalk offers two double beds and the following spectacular amenities:
 
  • Free Wi-Fi
  • 350-375 Square Feet
  • White Marble Bathroom
  • Luxurious Egyptian Cotton Linens
Hide room details
The Hotel Valencia Riverwalk
150 East Houston Street, San Antonio, TX US 78205

LOCATION
The Hotel Valencia is located in downtown San Antonio on the tranquil, quiet part of the Riverwalk. Guests staying here are surrounded with a medley of cultures, diverse dining, spectacular entertainment and world class shopping. During your stay embrace the romance of the splendid architecture with a horse drawn carriage ride or a river cruise.

ACCOMMODATIONS
Sleek lines and sophisticated style is what the Hotel Valencia`s guestrooms are all about. Accommodations offer  custom made beds covered with seven layers of the finest egyptian cotton, white marble bathrooms, flat panel LCD televisions, and much more. With the tranquil location and the high end accommodations, you can`t go wrong when staying at the Hotel Valencia Riverwalk.

WHY STAY HERE?
While there are a multitude of reasons to stay at the Hotel Valencia Riverwalk, a few of the more prominent reasons are:

  • Free Wi-Fi
  • On-Site Spa
  • On-Site Fitness Center 

AMENITIES:
  • 24-Hour Front Desk
  • Babysitting
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Wi-Fi
  • Full Breakfast (+)
  • Handicap Accessible Elevator
  • Handicap Services
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Non-Smoking Property
  • On-Site Check In
  • Parking (Fee)
  • River View
  • Valet Parking
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2672 reviews
from San Antonio, Texas
Submitted on 04-06-2016
We visit this property at least once a month! The last trip was in April for my girlfriends birthday and they have outdone themselves once again. Rudy always takes care of our every need and provides a personal touch like no other Front Desk manager ever has at any other hotels we have stayed in. From the wine and strawberries in the room to our biggest surprise EVER.. An upgrade to the presidential suite!!! It was awesome!!! Murat is very accommodating from the moment we step out of our vehicle... Read more
from
Submitted on 05-06-2016
Loved my room. Loved the people that work there. Loved the location. No pool but other than that it was a great 2 night stay. I would definitely go back.Bought one of their candles my house smells wonderful.
from
Submitted on 05-06-2016
Excellent service, went for citrus for breakfast and out waiter Chris G. Was AWESOME!!! Thanks Chris your the best! The court yard was beautiful, room very spacious and private balcony overlooking the court yard. Staff was warm and helpful, hotel very peaceful. Will definitely stay again. Bar area needed more sitting area, but very relaxing.
from Colorado
Submitted on 05-06-2016
Tired of the chain hotels? Want to stay in a place that's beautiful inside and out, unique, and right on the San Antonio River Walk? The Hotel Valencia Riverwalk fits the bill, providing a truly classy hotel that's within walking distance of a lot of San Antonio sights (including The Alamo). Our room was on the 10th floor overlooking the river, and it was very quiet. We were immediately charmed by the waterfall that cascades down from the second floor lobby to the first floor, and the incredibl... Read more
from Houston, Texas
Submitted on 05-06-2016
Although it's been a while, I've had many a great stay at Hotel Valencia. The staff is always friendly and attentive. The rooms are furnished almost identically. And the rooms are identically dark. I get they are trying to set the mood but I'm also trying to put on eyeliner. I can't see! Some extra lighting would be great. The lower level street view rooms can be noisy. On one occasion the hotel was sold out so I was upgraded to the Presidential Suite. She didn't tell me but just said I thin... Read more
from Laredo, Texas
Submitted on 06-06-2016
The staff was wonderful! The hospitality, great service and friendliness from all staff members were remarkable. A big hats off to Mr. Arismendez. My grandchild was in crutches and not only did the hotel lend us a wheelchair so he could enjoy downtown better, but Mr. Arismendez made everything easy and accessible for the whole family. We highly recommend this hotel and will be staying there again:)
from
Submitted on 06-06-2016
Our stay in San Antonio was amazing. Despite some rain, the weather was amazing and the Valencia beautifully off the riverwalk. We were greeted by Mario, he was polite and helped us check in. We were impressed with the entrance of the hotel, the atmosphere was relaxing. We didn't expect the hotel to be right off the riverwalk and the Valencia had a great location within the downtown area. I'll definitely be returning in our next trip to SA!
from San Diego, California
Submitted on 07-06-2016
Everything about this hotel is amazing. The rooms are large clean and beautiful. The location is perfect. The best part is the very friendly and helpful staff. Yesenia in the lounge was exceptional; making our night. In addition, our Citrus breakfast server Matthew H was so kind and helpful. We throughly enjoyed our stay and will be back!
from Houston, Texas
Submitted on 07-06-2016
I booked this hotel on Expedia and thought it was a great price for the money. This hotel is a 4 stars hotel. It is located right on the river walk. Location was the only great thing. When we checked in, we were given a room on a tenth floor. The room had a broken bed that was taped up with black tape to cover the damage.After i complained they moved us to a different room on a different floor. That room had a blood stain on the sheet, as if someone lost their virginity. Anyways, long story shor... Read more
from Chicago, Illinois
Submitted on 08-06-2016
We spent just one night here on our way to a wedding. The room was clean and spacious and the linens were great. The towels were oversized and the bedding was crisp. The lobby is a little dark and the bathroom could use some hooks or towel rods to hang towels. But overall, we really enjoyed our very brief stay...staff was also very helpful!
from
Submitted on 29-06-2016
Such a beautiful hotel! Very fancy and upscale feeling. We stayed there for a couples trip and loved every bit of it! Being right on the river walk was a bonus as well. It was worth every penny and would stay there again!!
from Pittsburgh, Pennsylvania
Submitted on 29-06-2016
Really a very nice hotel - good location, very clean, unique contemporary rooms - very comfortable. Another review mentioned dark - I would agree, when you first enter the lobby is dark along with front desk area. Great Breakfast in the Citrus Dining but found the lunch and dinner menus bland and unappealing.
from Houston, Texas
Submitted on 29-06-2016
From when I first pulled in to when I checked out. Everyone was super nice and very helpful. Especially, the valet parking manager Israel Gonzalez. He was always on point. Gave us some coupons for restaurants and other places around there for discounts. He was an all around player and an awsome guy. He made everything so much easier.
from Houston, Texas
Submitted on 29-06-2016
First time staying her at the Valencia , and everything was awsome ! The valet guys were nice and very helpful with directions . Checkin was fast i was greeted by Serena at the front desk she recommended me to acenar and it was amazing .Nice rooms and comfortable beds .
from San Antonio, Texas
Submitted on 30-06-2016
I went to Hotel Valencia's restaurant Citrus. The hotel is beautiful and the staff is very kind and professional. I had a couple margaritas on the patio overlooking a quiet stretch of the riverwalk during sunset. I had the Yellow Fin Tuna and Blue Crab Cake and it was delightful. My server Robert made excellent suggestions for a pleasant evening. I can't wait to go back and try more of the menu. The complimentary valet parking was an added bonus.
from
Submitted on 01-07-2016
Cody schubach was such a great help ū??? with my luggage, laptop, files etc. restaurant is great and right on river walk. Very close to other locations. Walk to Alamo was short and enjoyed the scenery. Def stay here again. Oh and bar was friendly too
from
Submitted on 01-07-2016
My husband and I stayed here recently for a quick getaway. This hotel provided the perfect setting for romance! The lobby, courtyard, and room were all very nice and inviting. The room comes fully stocked with a snack and mini bar that you can take advantage of for a fee if desired. We did not partake, but the option was a nice addition. Also, this hotel is located along the riverwalk with easy access to all the stores and restaurants in the area. We never drove our vehicle once we arrived becau... Read more
from Haltom City, Texas
Submitted on 05-07-2016
My husband and I came all the way from Haltom City, TX and it was our first time to San Antonio and first trip without our 4 girls! The hotel staff was Amazing especially Kristin, Sivena and RandyGallegos. They helped make this trip special for my birthday and our first vacation without kiddos lol! Thank you soooo much! We will be back. Thank for the chocolate strawberries! They were delicious!
from Waterloo, Canada
Submitted on 05-07-2016
The Hotel Valencia offers a healthy balance of local flavor, stellar service and some swanky amenities. One of things I love most about it is that it‚??s super close to great dining and shopping but far enough away for a good night‚??s sleep. We stayed in a room above the restaurant patio - it was quiet and relaxing, despite being on the river. A note about the restaurant (Citrus): if you're looking for an all-you-can-eat buffet, keep looking - you won't find it here. Courteous, friendly staff,... Read more
from Fort Smith, Arkansas
Submitted on 06-07-2016
My wife and I had a wonderful 4th of July stay at the Hotel Valencia. Our room, 1020, was quiet, relaxing, and had a view of the Riverwalk. The restaurant (Citrus) had a buffet breakfast on the 4th which we truly enjoyed. But the real story about this hotel is the staff, and especially Moe, our bellman. Moe not only helped us with our bags upon arrival and departure, but he also arranged for the valet staff to provide us with written directions to wherever we wanted to go in San Antonio. An... Read more
from St. Petersburg, Florida
Submitted on 06-07-2016
It was my husband‚??s first visit to San Antonio and my first overnight stay in the city so we wanted a hotel right on the Riverwalk. However, it had to be a unique, special hotel and my criteria is always ‚?? must have a balcony. After reviewing hotel after hotel on the internet my husband found the perfect solution, Hotel Valencia Riverwalk. This boutique hotel is beautifully appointed throughout, a very luxurious ambiance without feeling stuffy or aristocratic. It is very warm, welcoming and ... Read more
from
Submitted on 07-07-2016
Our room itself was not that impressive but the staff was awesome and kept things clean and organized..just walking into the hotel made you feel special..there's not a pool..the restraurant/room service is pricey..we had breakfast one day it was bland and expensive..buffet on the weekend but we missed it...easy access to riverwalk via elevator, stairs or street level...housekeeping was very helpful especially muyra early Tuesday morning ..not sure of spelling. Aaron the bellhop was very attentiv... Read more
from Hartford, Connecticut
Submitted on 11-07-2016
Disclaimer: I stayed here on a 4th of July weekend so my review may not accurately reflect this hotel's usual operation. This is a small hotel along the river walk which is a stretch of restaurants and hotels in San Antonio. The ambience feels new, and hip. The decor is tasteful. My room was huge with a nice view of the riverwalk. The bathroom was surprisingly small for the size of the room. It was clean and very comfortable. Staff was lovely. They only have valet parking for 30/night which ... Read more
from Grapevine, Texas
Submitted on 11-07-2016
I traveled to San Antonio and spent one night on the river walk, June 21 this year. I did quite a bit of research because my time was very limited. My husband and I had stayed here many years ago and had a wonderful time. I was giving my sister in law a tour of the Texas Hill Country The Valencia had a summer package, that included valet parking and 2 complimentary Poptails. (I did not use the drink voucher since my sister in law does not drink but will look for it next time) We were greeted ... Read more
from Houston, Texas
Submitted on 11-07-2016
Came to San Antonio for the weekend.... This hotel had a great room and lobby. We had drinks in the bar which was very lively and the bartender was excellent with making fresh juices and all. Breakfast buffet was good and reasonable... San Antonio is a great place to walk so this location was as good as any to get around...It is surrounded by several restaurants of quality..
from Houston, Texas
Submitted on 11-07-2016
This hotel was quite lovely, ultra modern, with some traditional aspects. I agree with the aforementioned review regarding the rooms being "beautiful and well appointed, although on the small side". Also, my husband made the same comments regarding the bedframe extending beyond the bed and the color blending with the floor deceiving the eye and making for war wounds as a result of the stay. Parking was a pain. Though we were on the 10th floor and it was very quiet. The staff and food more than m... Read more
from San Antonio, Texas
Submitted on 11-07-2016
My family came down from Portland to visit San Antonio so I took them down to the riverwalk and stayed at the hotel. When we first I arrived I talked to the Valet Supervisor, Israel, and he gave us great advice on where to go and places to see. Whenever I had questions I felt most comfortable asking him. Very humble guy. To be honest, I was just going to wing it but he gave me ideas and let me pretend they were mine so the wife would be impressed. Thanks Israel!
from victoria,texs
Submitted on 14-07-2016
Awesome hotel!! Quiet side of the river,but close places to walk to. Great places to eat nearby and at hotel. Will return to this small, well kept hotel. Service was friendly and prompt for anything. Comfortable beds and quiet rooms. Pool was small, but nice.
from
Submitted on 15-07-2016
So i have been extremly busy working and not giving my wife any time so i made last minute reservations to the hotel and asked them to make my room special and boy did they, rose petals, wine and chocolates. Great customer service, great food and relaxing atmosphere that was much overdue for us. I would highly recommend staying here again.
from
Submitted on 15-07-2016
Knowing I was here for my birthday weekend. The staff was so sweet and helpful. Hilda S. and the staff brought a bottle of Chardonnay and some snacks. So sweet. Plus the room was super clean and the beds were soooooo comfortable.
from Corpus Christi, Texas
Submitted on 17-07-2016
We booked the room online with a great price. It was easy to find and right on the Riverwalk, perfect location! The valet parkers were very friendly and the doorman always had the door open for us. The hotel is beautiful and modern. Kristen at the front desk was perfect! Check-in was flawless we went up to our room and found out that our king room was two doubles. I went back downstairs told Kristen that there was a mistake and she attempted to fix it immediately. All of the king rooms were ta... Read more
from Brownsville, Texas
Submitted on 17-07-2016
Stayed at the Hotel Valencia recently two nights for a quick shopping and dining trip to the Riverwalk. They were having a summer special rate offering free valet parking ($30 value) and vouchers for poptails at their bar. The room was super clean, quiet, and very comfortable. Within minutes of checking in a staff member, Hilda Siller, brought us a bottle of wine and a note thanking us for returning to their Hotel. She was always nearby and was extremely helpful in seeing that we had a ple... Read more
from Dallas, Texas
Submitted on 18-07-2016
From the moment you pull up to valet, the staff at Hotel Valencia treat you fantastic all the way. Everyone is so friendly, and always willing to give you great advice on where to eat / what to do. We went with the King bed room overlooking the courtyard. It was a great room, and they even made sure we had a roll-away bed for our 10 year old. We are going to definitely stay here again when our travels bring us back to San Antonio. A great value for the location. It's in walking distanc... Read more
from
Submitted on 18-07-2016
Just one night to spend with my brother who came to town. We booked the room at the last minute, but we were treated like royalty! Beautiful hotel and amazing staff! We WILL be back! The food, to die for! The view, amazing! The staff... SUPER NICE! The price........ WOW! Can't beat it!!! Thanks Hotel Valencia!
from
Submitted on 21-07-2016
My husband and I stayed at this hotel on July 19, 2016. It is swanky, modern, and a perfect place for a romantic getaway. They have a very reasonable military discount! We showed up at 4 to check-in and unfortunately our room wasn't quite ready yet. Instead of having us wait, the hotel upgraded our room! Imagine our surprise when we opened the door to our room and saw another hallway, with sconces and beautiful hardwood floors, then turning the corner and seeing a large king sized platform b... Read more
from
Submitted on 21-07-2016
My wife has an allergy to feathers. So when we found out the pillows and blanket had feathers in them, we made a call to the front desk. The response was delayed , because they found one pillow but knew we needed more. They found three extra pillows, and a blanket and came up to replace everything. Gabrielo was very helpful during this time. Thank you to the staff for their fast and courteous response to my wife's allergies.
from Cypress, Texas
Submitted on 21-07-2016
Very modern hotel. Right on the Riverwalk. Walking distance to Alamo, mall and all restaurants in the area. More of a boutique hotel. Hotel rooms, bar and restaurant are all very nice. The Staff is amazing. I Will definitely stay here again.
from
Submitted on 21-07-2016
My wife and I came to check out the River Walk, I found this hotel which is right on the river, and it's a very nice place. Rooms were clean, bed was comfortable, the valet individuals are also very nice and helping in anyway you need it. Beautiful entrance way!
from Houston, Texas
Submitted on 22-07-2016
Good morning, we are in the Hotel right now. It is our 47 th anniversary. Great welcome yesterday by Moe. A smiling Kristin got us our room and offered any help during our stay. The room is very clean, bed was comfy and lots of coffee. Made my day. We have a lovely balcony and enjoyed watching people walk the Riverwalk. We thank the staff for the anniversary tray last night! You know, the staff always says hello and do you need anything. Makes our stay special. Now time for breakfast right downs... Read more
from
Submitted on 25-07-2016
Hotel Valencia hosted our intimate wedding of 18 people. We had an awesome time, so memorable and special. The staff was absolutely great! I can't say more about the accommodations made for our wedding. Everyone had a great time and the service was exceptional. The breakfast crew & staff everywhere was friendly and cool.
from Washington DC, District of Columbia
Submitted on 25-07-2016
From the moment we arrived at the hotel on Friday morning we knew we were in the right place to have fun. Great waterfall upon entering the hotel, very calming. The young men out front greeted us, very friendly, quickly took the bags from the cab and explained where to go to check in. The young women at the front desk were very professional and helpful with storing our bags as we arrived prior to 4PM, to see some sights of San Antonio. Back out front and Arron explained how to get to the Ala... Read more
from Houston, Texas
Submitted on 25-07-2016
Located directly at the scenic Riverwalk, this romantic, Spanish-colonial style hotel is perfect for lovebirds, romantic couples and even for families or single travelers. Traveling during main season, unloading might take a while, since it is happening directly on a very busy 2 lane street. Valet parking is with 34 U$ quite expensive. Staff is very friendly and the breakfast is great. The hotel has a very pretty inner courtyard, which is closed unfortunately after 10pm. Love this place!
from San Antonio, Texas
Submitted on 26-07-2016
This is the 3rd or 4th time my husband and I have stayed at Hotel Valencia on the riverwalk. This time was for our 10 year anniversary!! And what an amazing time it was!! Nicole Phillips really outdid herself! We got an amazing upgrade to an amazing suite and she even made sure we got the anniversary package which included chocolate covered strawberries and champagne. We aren't normally champagne drinkers and we drank the whole bottle!! It was delicious! This time we even ordered breakfast in be... Read more
from
Submitted on 26-07-2016
Hotel is beautiful! Everyone was very helpful! Hotel is on the river walk but quite a bit away from the main area of the river walk. Use the river walk to get around especially at night. There are so many homeless people on the streets at night. Plenty of police presence. Only have a couple of complaints. Checkout is at 12, we were awoken at 9 am by very loud banging. Advised front desk they were not sure what it was. Also wherever our car was taken to be parked someone tried to break in... Read more
from New York City, New York
Submitted on 28-07-2016
I was in SA for Air Force graduation. It was priced cheaper than the 3star hotels closest to Lackland AFB. This hotel is nice and clean and within walking distance to the Alamo and the USO downtown location. There is an entrance to the Riverwalk right downstairs from the hotel, and a Starbucks less than half a block away. Lackland is only an 18 minute drive away. I will stay here every time I am visiting my Airman. The only problem was that housekeeping didn't come one day and we had to ca... Read more
from
Submitted on 28-07-2016
I can't think of one complaint while staying at the Valencia and that made my birthday memorable. We pulled in and were greeted by Mario, he helped with our bags, gave us some suggestions to eat at and was super friendly. We walked inside and we were impressed with the look and atmosphere of the hotel. Our room over looked the Riverwalk which I highly recommend because of the view. Overall we had had a great stay, the staff was great, great location and we will definitely return.
from
Submitted on 28-07-2016
Have used the Valencia for past few trips to San Antonio. The location is perfect for staying downtown or near the river walk. Very nice bar/lounge. It is a little dark as some have commented, but this seems to add to the charm. Rooms are very comfortable. My only criticism is that there is no "affordable" water...nothing complimentary which is certainly not up to competitive standards. Their mini bar pricing is atrocious with Fiji bottles at over $7 with mini-bar service charges. Raise t... Read more
from Coahuila, Mexico
Submitted on 28-07-2016
We stayed for two nights, when we arrived the room was hoooooot! They quickly solved that, a technician came to our room and fix the problem. We stayed in a courtyard view room, was the best! Very quiet, you only hear the sound of the water fountain. Great room service! We ordered twice after midnight, even when it was delicious I suggest to add more choices for after hours meals, like salads. Very clean room, thanks Mrs. Chavez, for a great housekeeping service.
from Henderson, Texas
Submitted on 29-07-2016
From the moment we pulled up to the curb and were greeted by the valet staff to the moment we left 4 days later, we received nothing but superior care and attention from the entire hotel staff. Mr. Aaron and Mr. Israel were always so gracious. They were always answering our questions about where to eat, what attractions to visit, etc. Every request we had was met in a timely manner, we never had to wait for anything. The housekeeping staff did an incredible job. The room was always tidy and cle... Read more
from Edinburg, Texas
Submitted on 31-07-2016
The front desk staff (especially Karina) was fantastic and found a wheelchair and a small refrigerator for us to take care of our special needs daughter (so much easier than having to bring the wheelchair from home). Everyone super friendly and welcoming. Mayra (maid) was fantastic to us, making sure we had everything we needed and is a super cleaner.
from
Submitted on 31-07-2016
Loved the hotel, very friendly staff, especially the valet service, bar and dining area. Great outdoor patio area with a pretty view of the river. Breakfast buffet is $20 per person or you can order a la carte. The hotel is located at a quieter part of the riverwalk, with less tourists, with very pretty views of the river. We ate at two restaurants located right by the hotel, the Acenar (midpriced mexican) and Luke (more upscale, mixture of foods). We loved both of the restaurants!! I never w... Read more
from Augusta, Georgia
Submitted on 01-08-2016
Beautiful hotel, beautiful room. Great location right on the Riverwalk, but a short way down from the busiest sections so it was still peaceful. The hotel restaurant Citrus was very good for breakfast as well. I would highly recommend this hotel.
from
Submitted on 01-08-2016
We had a great time and the staff was amazing. We had a minor setback that didn't necessarily concern them, however, they went above and beyond to make it right and work with us. Would highly recommend!!
from Houston, Texas
Submitted on 01-08-2016
This hotel looks good in pictures and gets some great reviews, but it beats me why. It's like a dark Comfort Inn (I like Comfort Inns btw) only without the free breakfast, and in my case not even a coffee maker in the room. I can't tell you if breakfast is good because I am not paying what they ask for it. If there are terrific views of the Riverwalk, which I didn't even realise there were until I read about them in the reviews, then I have yet to find them. My room doesn't have one - it stares ... Read more
from
Submitted on 03-08-2016
My husband and I eloped to San Antonio and we wanted a romantic yet different type of hotel. This hotel was just what we wanted. People complain it is dark, and even though this is true to an extent, it was not bat cave dark. It has a romantic, sophisticated, elegant type of lighting. The place was stunning and we are planning another trip there in a few months with friends. We stayed in the courtyard view room and I regret not utilizing that area more. It is quiet area that helps you forget you... Read more
from
Submitted on 06-08-2016
Valet parking was a great perk to avoid having a pregnant woman walk through a parking garage. Great view in the courtyard with a fountain. 5th floor was very quiet. Bar staff was friendly. Room service even left a note wishing us well on our anniversary. Very oleasant experience that I would recommend to anyone.
from
Submitted on 06-08-2016
I traveled up to San Antonio for some family fun. The Valencia was our choice this summer and we were satisfied with our decision. The staff was so nice, the Riverwalk was a minute away and highways or sites were easily accessed from the location. Mario the valet helped us when we checked out and was attentive to our needs. Thank you valencia for making our stay exceptional! We will definitely be back
from
Submitted on 07-08-2016
We had a really good time at this hotel. I love everything about Valencia hotel , spacialy I impressed by room service. The woman who was responsible for cleaning our room was a very nice lady, Gabriela was very meticulous and also lovely. I loved Valencia ū???ū??Ľ
from Ontario, Canada
Submitted on 08-08-2016
I loved this hotel, great ambience with the candle and water fall, everyone was very friendly from valet to check in staff and restaurant staff, I am very particular of where I stay and this hotel is great, with very close access to river walk, just an elevator down, will definetly stay again or recommend to a friend.
from
Submitted on 11-08-2016
The Hotel Valencia on the Riverwalk in San Antonio is the perfect getaway. Park your car and you can walk everywhere you need to go! The rooms are beautiful and the staff friendly and very helpful.The location is in the quieter section of the Riverwalk which is perfect to get away from the crowds and noise.We always go back to the Valencia when we stay in San Antonio!
from
Submitted on 11-08-2016
My girlfriend and I had an amazing stay at this hotel. The décor of the hotel was amazing and romantic. The location was just minutes away from great attractions and local shopping. The hotel was neat and clean making this hotel a no brainer as far as future reservations go. The hotel staff was amazing and so eager to offer assistance. I will definitely be staying here again
from
Submitted on 11-08-2016
This hotel has beautiful features- a courtyard, terrace overlooking the river walk and fountains. Great architecture and decor. Very friendly staff- i never had to open a door. Great location adjacent to the river walk and just a few blocks from the Alamo.
from Hidden Village, Colorado
Submitted on 11-08-2016
The "vibe" of this place is classy and romantic. The staff is in the mood to do almost anything you ask. We stayed here for our 15th wedding anniversary and loved it. It's right on the Riverwalk. We chose a package that included breakfast and valet - and it was very much worth every penny. I can't say as I would bring my kids along to stay there when we visit. it's more of a rendevouz for lovers.
from
Submitted on 11-08-2016
Our stay at this hotel was awesome!!! Great stay for husband and wife! Super sexy and elegant hotel! Staff from head to toe was awesome. Special, special shout out to Israel in the front! He IS the Valencia! From check-in to checkout he was prompt, courteous, and professional. Thank goodness he was there. Because of staff like him we WILL be back soon !!
from
Submitted on 13-08-2016
This is an incredible place to stay at. Enjoy the riverwalk just outside, or enjoy the hotel restaurant with beautiful ambiance. Gabriella was awesome. She checked to see if we needed anything for the room.
from Houston, Texas
Submitted on 13-08-2016
Great meal at the Citris restaurant for our 29 the wedding anniversary. Mariah really took care of us. She was very attentive and a real sweet heart. Tomahawk pork chop was superb. Best potatoes of my life. Ambiance was great. Ate off the restaurant week menu and choices were the best I've seen and no mini portions.
from
Submitted on 13-08-2016
I spent a week attending a training conference here and could not have been happier! This is a great hotel. I can't wait to go back and visit with my wife! I had a nice, big comfortable room with a view of the River Walk.
from
Submitted on 14-08-2016
The hotel is well located and the staff is very attentive and friendly. Just remember to give the valet parking plenty of time to retrieve your vehicle if you use valet parking; it can take them 30 to 40 minutes sometimes.
from
Submitted on 14-08-2016
Awesome hotel in a great location. Staff is amazing, and makes the hotel stand out among others. Special thanks Aaron, Israel and Alec in the valet, and Gabriella in housekeeping! Would definitely recommend family and friends to stay here.
from
Submitted on 04-09-2016
This is our favorite place to stay on the Riverwalk for a weekend get away. Great location. Very nice ambiance. Our housekeeper Gabriela went over and above to make sure we had a great stay! Awesome place!
from
Submitted on 05-09-2016
The hotel was incredible. Beautiful rooms and every single person who helped us was so friendly. The breakfast buffet was delicious. We had everything from fruit to bacon to someone making us an omelet!! Johnny at the valet was extremely helpful too when we were leaving! We will definitely be visiting again.
from
Submitted on 06-09-2016
If you like the city this is a good downtown hotel with a scenic twist to it. It's directly on the river walk with a canal overlooking the restaurants. We also have access to everything a downtown city would offer, shopping food and live entertainment. The hotel is very cute and the front desk and front door service is very helpful and kind. One thing I didn't like was the street beggars. I was approached by three different ones in less than 20 minutes while I was strolling the area. I guess... Read more
from Culver City
Submitted on 07-09-2016
Stayed at hotel Valencia for two nights recently on a business trip. This hotel is steps away from the riverwalk! There is a beautiful bar with very friendly bartenders where I had many drinks during my stay. The rooms are beautiful and modern. I would definitely stay here again when I visit.
from San Antonio, Texas
Submitted on 07-09-2016
One of the best hotels to stay at on the Riverwalk. All our guests were impressed with the beauty in the hotel, riverwalk access, all the amenities and the friendliness of the staff. Eva and Lindsay were very helpful and went above and beyond for us when guests were reserving rooms. They were the easiest and most accommodating people to work with for a room block. They made our wedding weekend stress free with hotel accommodations. Our housekeeper Rosa was amazing as well. We look forward to com... Read more
from Jewett, Texas
Submitted on 08-09-2016
Everything from the minute you step out of your car, thru the registration process and finally the room are fabulous! Staff is very friendly and helpful and know their way around San Antonio. The room is very well maintained and comfortable. I just loved the shower pressure and could have stayed in there for hours. Only drawback was no pool which upset my granddaughter, but she had fun doing other things.
from south jersey
Submitted on 08-09-2016
This hotel was great. The beds were amazing. Right on the riverwalk. Loved the smell they have pumped into the hallways. Staff were all friendly. The bar was fun and sells cigars to enjoy outside. Walkable to many shops and restaurants.
from
Submitted on 08-09-2016
OK, I went back and forth on whether to give them 2 or 3 stars, and decided on 2 stars when I weigh in the price. It's certainly not the worst experience, but feel we were mislead and misinformed though the place is "nice"; regardless, I can say we will not return to this hotel. First when we arrived, there is no parking; it's valet only. We did book through Expedia and the hotel advised their website states it's valet only (I have not confirmed). The main concern is being unprepared with it... Read more
from Dallas, Texas
Submitted on 09-09-2016
I typically stay at Sheraton or Omni while in San Antonio but decided to try Valencia on the recommendation of a friend, and I can certainly say that this is now my first choice hotel in San Antonio. Not only does the hotel smell like a day spa, but the rooms are spacious, updated, clean and quiet! And not to mention that the comfort of the bed (including the most comfortable pillows I've ever slept on) rivals that of any Westin or Ritz Carlton. The location is ideal in that it's directly across... Read more
from
Submitted on 09-09-2016
The hotel is great! It smells like a spa when you walk in, it is cool and refreshing with a relaxing atmosphere! The front door guys, check-in staff and housekeeping staff are all consistently pleasant and professional! I have stayed here often when I travel for work, on the rare occasion there has been any little minor glitch the staff goes out of their way to correct and make you feel taken care of! I love this place and plan to stay here every time I come to town. Thank you ! - to Israel... Read more
from
Submitted on 11-09-2016
This is my second time at this hotel for business. I arrived Sunday night in crutches with a foot injury. I was helped by Logan, who greeted me at the valet and helped me with all my bags. It is definitely my go-to hotel when I come to SA.
from Yauco, Puerto Rico
Submitted on 12-09-2016
Located near everything important this hotel and their staff will leave you breathless. The amenities are plenty. You may walk around the city or Riverwalk. Take a boat and travel and learn some history about this place like the alamo. The hotel is luxurious and you will feel like a Hollywood star
from George West, United States
Submitted on 12-09-2016
Very elegant hotel and in the heart of downtown San Antonio. Good breakfast menu and lovely rooms. The only problem is that it is noisy in downtown San Antonio and that does not make for a great uninterrupted sleep.
from
Submitted on 13-09-2016
Very nice, clean place. Staff was perfect!! Food is pricey but expected. On the river walk, close too everything. Door guys greet you and open the door at every exit and entrance. Will definetly be back!
from Pacifica, California
Submitted on 13-09-2016
This was a weekend trip with our daughter and son-in-law to experience San Antonio for the first time, eat a bit too much and see the Riverwalk. We were delighted with the hotel, a comfortable, spacious room combining some traditional aspects with a touch of modern. The room was quiet, the valet staff (only way to park) attentive and responsive. The concierges (we dealt with two) were wonderful--they listen and respond thoughtfully. There is an internal courtyard that is worth a long sit chatt... Read more
from Alexandria, Virginia
Submitted on 15-09-2016
Staff was friendliest I've encountered. Special shoutout to Hilda Chavez who took my drinks I had crammed into an ice bucket to cool in my room and switched them to a nicer, larger container and then filled it with ice for me when she cleaned my room. Came back to a clean room and cold drinks! Hotel is right on the riverwalk, walking distance to the Alamo, tons of restaurants, etc. Cool, slightly trendy design with a number of water features and a very nice courtyard! If I'm back in San Ant... Read more
from Cedar Rapids, Iowa
Submitted on 16-09-2016
Hotel is right on the Riverwalk. Easy walking distance to food, shops, tourism. We had a large room with a King size bed. Very comfortable bed, and quiet at night. Bathroom is large and has a great shower. Staff is friendly and attentive. Mayra and Rosa did an excellent job making up our room each day. It was very hot and humid while we were there. It would have been a nice touch to offer guests free bottled water during those days. While friendly and attentive I can't say they went over and abo... Read more
from Williamsburg, Virginia
Submitted on 18-09-2016
Thoroughly enjoyed this hotel. All staff that I encountered were very friendly and accommodating. The bellman did a great job opening doors every time I got close as if they were automated. They had great recommendations on what to visit. The hotel was in a neat location with a fun lobby/bar/restaurant and short walk to the convention center. The room was immaculate and spacious. My room had a walk-out balcony overlooking the restaurant and river walk. As I was waiting for my Uber one of the sta... Read more
from
Submitted on 19-09-2016
My husband & I stayed here for a weekend getaway & it was a very nice clean & romantic hotel. It is dimly lit, but it gives off a nice romantic vibe to the place. Service was very good & staff was very friendly & helpful. The location is great if wanting to stay right by the river walk. The only thing we would of loved is if they had a pool.. after walking outside all day in Texas heat we wanted to just jump in a pool and cool down but unfortunately they do not have a pool. Besides that would st... Read more
from
Submitted on 19-09-2016
I came down from my room and told Logan, one of the valets, that I'd left something in my car. "Ok" He said as I told him where and what it was. He took my ticket and took off running. Quickly came back with my stuff and a smile...Great staff Great hotel. Thanks Logan
from Los Angeles, California
Submitted on 20-09-2016
The hotel is really beautiful. Rooms are big and comfortable. The managers really try hard and solve problems, but the untrained staff make more problems almost faster that they can solve the problem and train the staff.
from
Submitted on 21-09-2016
My wife and I had a great time staying at the Hotel Valencia. All the stuff were exceptional. Especially the valet staff and the housekeeper's, Catrina and Sylvia. They took extra time while cleaning our room by leaving extra towels that we requested, made a swan made out of a towel and left a personalized letter making sure we were enjoying our stay and telling us to call for anything we may need. Hotel Valencia is located right off the Riverwalk and I would recommend it for anybody travelin... Read more
from Cedar Park, Texas
Submitted on 22-09-2016
This hotel needs a major make over. You can tell that this hotel has been visited hundreds of times and the rooms really show it. The colors of your room are all different colors and maybe you like that. Think of the movie "Fools Rush In" with Salma Hayek....remember their inside of their house? Well then...welcome to Hotel Valencia.
from Tampa, Florida
Submitted on 23-09-2016
I recently visited San Antonio on business with colleagues. Lane, the gentleman who made sure our audio visual presentations ran without a glitch was an expert professional! His professional, friendly and accommodating manner was greatly appreciated. Marrissa at the front desk was also very friendly and went out of her way to make my stay and my work responsibilities easier to handle in a new environment. Marrissa works the night shift and although I requested her help at 4 in the morning she wa... Read more
from
Submitted on 26-09-2016
Location is perfect for the riverwalk. Ascena restaurant next door has excellent food. So many hotels like this have uprgraded the lobby, bar, restaurant and common areas - these were all very nice at this hotel. Dark woods, leather, spanish architecture, dimly lit, candles, water...good stuff. The rooms need a little work. The lighting is really bad, bathtub shower...those things should be upgraded to justify the cost. Bed was way too soft for my taste.
from CONVERSE
Submitted on 26-09-2016
So every year I have a friend (from high school) come to visit and we have a huge girls night out. This year we decided to stay downtown San Antonio at the Hotel Valencia. I emailed my Personalized VVIP Coordinator Nicole Phillips to help us with our accommodations, she not only helped, she made sure I was signed up for the VVIP as a member so I can get some perks in the future. We stayed in a larger room with 2 beds and had plenty of room for all us girls to get ready and have a fun night, n... Read more
from Houston, Texas
Submitted on 26-09-2016
Cesia was so amazing !!! She made sure that our room was perfect and even brought us a wonderful gift ..! She made sure we were treated like royalty !! this was our first visit to hotel Valencia . we have stayed at the Makara before but this hotel The room and the service was by far the best !!! Thank you Cesia and hotel Valencia we will see you again shortly!!
from Kansas City, Missouri
Submitted on 27-09-2016
I can't stress enough how enjoyable our visit was because of our amazing hotel room! I've never experienced a view like the one we had from our room, looking down on the Riverwalk, and for someone who had never been to San Antonio before, it was a beautiful way to take in all the downtown sights. It was so nice to have such a luxe hotel room to go back to every night, and our hotel amenities of beer and chocolate covered strawberries really sealed the deal! We will definitely be back to stay at ... Read more
from Felbridge, United Kingdom
Submitted on 28-09-2016
I really liked my stay in this hotel. Staff are friendly and helpful, rooms are spacious and clean with great beds and pillows Be careful though there's lots of goodies and a well stocked mini bar. Too much temptation. Breakfast was very nice and I'd definitely return on my next trip. It's close to the river walk and other central attractions so a great base to explore the city.
from Houston, Texas
Submitted on 30-09-2016
I have reported on Hotel Valencia before and having booked for a third time this past weekend, I can say our opinion has not changed: my husband and I really like this hotel! Yes, the fact that the entrance is dark, and the lobby is on the second level, throws some people off a bit. However, that is just the unique feel that we enjoy. The front desk staff and valets were efficient and friendly as always. We enjoyed drinks in the comfortable Vbar before meeting friends for dinner just around... Read more
from Houston, Texas, United States
Submitted on 30-09-2016
This hotel is too dark. I felt like I was in a dungeon. The valet was great but front desk just mediocre. I called them from my room several times but got no answer. The room was a nice size but old. The AC hummed so loud, I had to turn it off to sleep. There were five lights in my room but none of them was bright enough. I felt like I had five night lights. Very hard to be productive (with work) in the room because it is so dark & chair is uncomfortable. I did like the water pressure a... Read more
from El Paso, Texas
Submitted on 02-10-2016
Spent two nights here. Pros: Location on the riverwalk, close to everything you might want to see in San Antonio. The staff is very friendly and attentive. Nice outdoor seating for dining. Cons: Dark inside. The lighting is very dim and it's hard to see inside the hotel. Constant club-jazz music. This music plays 24hrs a day on a repeat cycle and it's awful. Outdate rooms. The room I was in was probably updated about 10 years ago. There's an old school plasma tv and the décor is in need of a ... Read more
from Kaiserslautern, Germany
Submitted on 03-10-2016
This place is right in the heart of the city with easy access to the River Walk and quite a few sights. Right from the moment you arrive the service is excellent, and the staff is one of the most helpful I've ever seen. The bar and food, as expected for a hotel like this, is expensive but there are plenty of great restaurants within easy walking distance if you want to save money. The rooms are well appointed and the beds are very comfortable. And as a bonus, the fitness room actually has en... Read more
from San Antonio, Texas
Submitted on 03-10-2016
I had a wonderful relaxing weekend, the staff was very helpful especially Alyssa Sanchez who checked me in on Friday afternoon. She took the time to answer some questions for me and went above and beyond to escort me to the elevators. I will say the only thing I do miss is the music at the bar. They always had a great JD.
from
Submitted on 04-10-2016
In planning a Stay-cation for our 25 year high school reunion front desk Alyssa Sanchez was so wonderful and accommodating. She was able to place my friends and I on the same floor which made our weekend more PERFECT! Bellman Aaron(?) was also very pleasant and helpful. The bar downstairs is also an added plus. Overall it is a beautiful place to stay. Every member of the staff was pleasant and the beds are super comfy. Right on the river walk and in the heart of downtown San Antonio ....You can'... Read more
from Boston, Massachusetts
Submitted on 04-10-2016
I arrived at Boston, exhausted and hungry. I walked into the Valencia and instantly I was treated like royalty. The décor is old world beautiful. The hospitality is old world elegant and new world immediate. I was most taken by my amazing bellman, Moe. He lugged my (too) heavy suitcase to my room and made sure I was comfortable in every way. No toothpaste...I suddenly had three tubes. I was thirsty...he made water happen. No ice...there was ice! He helped me understand the city AND the hotel. T... Read more
from Sachse, Texas
Submitted on 05-10-2016
We have been to San Antonio several times but, haven't ever stayed in the Hotel Valencia. We stayed there this past summer and really enjoyed it. It is a beautiful hotel and close to every thing. Great service as well.
from Rockport, Texas
Submitted on 06-10-2016
Booked our anniversary weekend for the Riverwalk experience in San Antonio since the Texas weather had cooled off a bit. Our first time at this property and it will now be our "go to" hotel for San Antonio. It was a busy weekend as expected and we arrived early prior to check-in so our room wasn't ready. No problem...Samantha at the front desk took care of our luggage so we could start to play on the Riverwalk. Upon returning to the hotel we had cocktails at their bar. Jenny mixed us a couple o... Read more
from
Submitted on 08-10-2016
First off the hotel clerk Karina was very polite and helpful in getting me a extended stay she was very patient and curious she got me taken care of. And the valet a guy by the name Logan should be a manager or supervisor. I had to park 2 blocks away because of the sidewalk painting with chalk. I had to walk to the hotel from a parking lot. I talked to Logan about what I was as dealing with as a guest he literally walked two blocks and got my car and took care of it and put it on a safe place... Read more
from Tucson, Arizona
Submitted on 08-10-2016
The location is spot on. Amazing room, with big and clean areas. The room was beautiful, the bed was amazingly comfortable. It was very easy access, in an out throughout the day. The restaurant menu had many options, food was delicious. We stayed for 5 nights. We ate here 2 of the nights because it was that good. Staff friendly. Airline lost our luggage, and hotel staff provided all toiletries + of what we needed as courtesy. I will go back to this hotel next time. I highly recommend it. It also... Read more
from
Submitted on 09-10-2016
If you are looking to be right on the Riverwalk but near lots of great restaurants and bars this is the place to stay. Rooms are comfortable lots of extra towels. Would have loved a gift shop or concession stand on site to get water etc rather than mini bar prices. Overall a very lovely stay
from Floresville, Texas, United States
Submitted on 09-10-2016
I absolutely love the Valencia hotel on the riverwalk. My husband and I stay there almost every year on our anniversary; however, this visit was for my 40th birthday. We took some friends along with us and had the most amazing time. October is a great time to visit, as the weather is perfect, but you will definitely want to go around or after Thanksgiving, as the riverwalk lights up with Christmas lights, rivaling the greatest theme park you've ever been to. It is stunning. The Valencia sits r... Read more
from
Submitted on 12-10-2016
I recently stayed at the Hotel Valencia River walk in San Antonio TX, and it was the best stay I have ever had in a hotel, mind you I travel lots! I was greeted by such well mannered bellman and the whole hotel was just immaculate! I was told reservations will be going on soon and just couldn't see how it could get better! I would like to also recognize Alexandria she was very helpful in recommending places to eat and also sent me a very nice bottle of wine with a very sweet card! I was here on ... Read more
from The Woodlands, Texas
Submitted on 12-10-2016
Wonderful overnight stay in San Antonio at the Hotel Valencia. It is a lovely hotel with a warm contemporary style. Lovely, quiet room. Our room was lovely with a very comfortable bed. We love that the hotel is on the Riverwalk but in a quiet part. Breakfast at Citrus was delicious. Easy valet parking.
from Houston, Texas
Submitted on 12-10-2016
This was my first stay at the Valencia, and it was amazing! The hotel was gorgeous, the rooms were spacious, and the beds were perfect. I was checked in by Samantha Alvarez, the assistant front desk manager, and she was incredibly friendly and welcoming. I commented on the wonderful fragrance in the hotel, and she let me know about the signature scent created just for the Valencia. I have the candle at home now, and it reminds me of my wonderful stay! The location of the hotel is perfect,... Read more
from Portland, Oregon
Submitted on 13-10-2016
The entire feel of this hotel is warm, inviting, and really beautiful. I loved the lit candles, exotic calming music playing, the staff/restaurant, etc. The bed was very comfortable. Such a wonderful surprise. I slept like a baby.
from foobarthepancanman
Submitted on 13-10-2016
The Hotel Valencia is a hidden gem along the River Walk ‚?? it is definitely a five-star experience. The rooms, the d√©cor, the music, the food, the drinks ‚?? but most importantly, the staff, are all exceptional. Everyone goes out of their way to make your stay memorable. If you ever have a question, need direction or seek recommendations for an excellent night in San Antonio, please be sure to see Israel Gonzalez, Hotel Valencia‚??s Valet Supervisor. He never disappoints and makes things happe... Read more
from San Antonio, Texas
Submitted on 15-10-2016
Frankly, this is the first time I have been so negative about a hotel but our experience at the Hotel Valencia Riverwalk left a bad impression with us. Our negative experience started when we walked into our room and there was another couple staying there! We had to return to the desk and wait 30 minutes while they figured out how to resolve the situation. Additionally, the Champagne and strawberries we had paid to have in our room were NOT and were only brought to us after we called about it. ... Read more
from
Submitted on 17-10-2016
Incredible front service staff. We told them it was our anniversary and they upgraded our room & brought us a bottle of wine with a nice note. Beautiful room with nice view of the river walk. We really enjoyed our stay. Would definitely stay again.
from Chula Vista, California
Submitted on 18-10-2016
Came home for my high school 25th reunion and stayed the weekend with Friends. The hospitality and location was perfect! Alyssa Sanchez was able to get us on the same floor as my friends. The property was beautiful and the rooms was clean and comfy.
from Vienna, Virginia
Submitted on 21-10-2016
Right by the river walk and conveniently located to everything is the Hotel Valencia. Service is top notch, all the Staff are very polite & professional and friendly. Rooms are generous and well appointed -- One minor word of caution -- the bed is great, but has a wooden skirt -- my shin got banged up, but that was a learning experience. Restaurant is very nice for breakfast with nice items and the bar is also very good. All in all, definitely will return when I come back to San Antonio.
from
Submitted on 21-10-2016
Hotel Valencia is the coolest, most stylish boutique hotel I've ever had the pleasure of staying in. This hotel is so cool it even has a SIGNATURE scent!! Amazing! The staff at the hotel are super helpful and friendly. Lindsay Carroll assisted me in booking my stay and ensured that all of my needs were met. Upon confirmation of my stay, I signed up for the hotel's VVIP loyalty program which rewards you with a personalized amenity after your first stay. I went to run an errand after checking in... Read more
from Austin, Texas
Submitted on 23-10-2016
We were in town for the weekend and stayed at Hotel Valencia. Isreal Gonzalez, the valet supervisor, took fantastic care of us! He asked what our interests were, made recommendations, and even took care of transportation. The hotel and all the staff were great, but the reason my family and I will return, is the world class customer service from Isreal.
from Denver, Colorado
Submitted on 24-10-2016
I stay here monthly for at least a week each time no matter time I come they always take great care of me. Not to mention the amazing Bell men whom are great gentlemen and my favorite always greets me with "My Friend" he gets me to check in and brings my bags directly to my room. Moe is the BEST!!!!!!!! No matter what I will always return to Hotel Valencia! Nicole Garcia Room 310
from St. Petersburg, Florida
Submitted on 24-10-2016
First time visit to San Antonio. Hotel Valencia has been an amazing place to stay. Every single person who works here was so kind and so accommodating . Moe helped us when we first got here and then went way beyond and put cold water in our room our last night. His service was Second to none. He made us feel so special and made sure our every need was met. Alexandria at the front desk was so kind and was able to upgrade us for our first anniversary. She was amazingly kind and accommodating an... Read more
from Magnolia, Texas
Submitted on 25-10-2016
We booked a riverfront room with balcony and they had overbooked these rooms, so we had to take a court yard room for the first night. They did give us a credit and move us to the riverfront room with balcony the next day. My biggest complaint with this hotel is they have no formal concierge and we needed several reservations. Their front desk and other staff members are happy to make the reservation for you, but it is very informal and leaves you wondering since different people handle the r... Read more
from Los Gatos
Submitted on 25-10-2016
My BFF and I made a long weekend get-a-way to San Antonio just for fun. When arriving at the Valencia via Uber (short ride from the airport) we were greeted by two friendly attendants at curbside who promptly opened our car doors and assisted us with our luggage to the second floor check-in. This boutique hotel was immediately distinct in it's atmosphere...low key and tranquil. Check-in was quick and proficient was added value from the desk on suggestions for entertainment and services. Our roo... Read more
from Warner Robins, Georgia
Submitted on 26-10-2016
The room was great. Immediate response when noting A/C airflow was low. Tech arrived within minutes and fixed the problem. Front desk personnel were friendly and always made sure we didn't have any issues. The Valet parking personnel usually had your car out front ready for you within a few minutes. Access to River Walk is also a big plus. I wanted to note that the assistant manager I was able to talk to, Samantha Alvarez, was very professional and had outstanding customer service and people... Read more
from Presque Isle, Michigan
Submitted on 30-10-2016
We spent six nights at the Valencia in a garden room. In room coffee was nice, bed really comfortable, housekeeping on the ball ( thank you Gabriela ) and the room was quiet. The Valencia is well located on the River Walk with many restaurants easily available. Alamo & shopping just a few blocks away. We were able to visit the missions, zoo and Botanical Gardens via the bus system. Stop at the visitor's center by the Alamo. Bus tickets are $ 3.00 each and good for the day on any of the cit... Read more
from Seattle
Submitted on 30-10-2016
From arrival to departure, the staff couldn't be more responsive or accommodating. There isn't a designated concierge (that we could find) but anyone we asked for help was knowledgeable and kind. Restaurant and activity recommendations were great as well. The rooms are nice, clean and the beds are comfortable. The hotel will be doing some renovations to the lobby and will be updating the rooms which will be a nice change. The only thing I wouldn't recommend is getting a riverwalk view room -- we... Read more
from Malverne, NY
Submitted on 30-10-2016
Spent 4 nights at this lovely boutique hotel. The service is very friendly and efficient. Rooms are immaculate and spacious. Terrific location. Lovely candlelit ambiance. Highly recommended place to stay when visiting the area.
from
Submitted on 31-10-2016
The stay was exceptional! We stayed in San Antonio for Halloween weekend and the Valencia was a great choice. Mario helped us as we pulled up and he made us feel welcomed. The location was great minutes away from the river walk, the hotel was central to spots we visited(the pearl,River Center Mall, The Alamo and Market). The hotel itself was beautiful, very modern, sleek and relaxing. The service was great and everyone was helpful. The Valencia is definitely one of our top hotels we stayed at... Read more
from
Submitted on 01-11-2016
decided to stay at the Valencia again and I wasn't disappointed as usual. Mario the valet pointed out some night life spots I never heard of, and they were super close to the hotel and had a blast Halloween weekend. The weather was beautiful and had Citrus for the first time that I enjoyed. The Valencia is definitely my go to hotel.
from New York City, New York
Submitted on 02-11-2016
My girlfriend and I stayed here for two nights in late October. Check-in was very smooth, the front desk personnel had us on our way to the room in about 5 minutes (nobody else was in line). I thought the music in the lobby was a bit on the loud side the afternoon we arrived but it's a minor quibble. We had a corner room facing the street. The room itself was fine, if a bit dark. Not impressive, nothing really stood out. The room was clean. The bathroom was nice, and again not super impressive,... Read more
from
Submitted on 02-11-2016
Awkward check in on 2nd floor. Parking is best with valet, but maybe a little pricey. Modern style but some things could use repair. Right on river walk and within minutes of lots of food and entertainment. Room had funny musty smell. Never left even the 3 days we were there. Comfortable bed, clean modern bathroom, but again, fixes and repairs are due. 11th floor room and view was mostly the building accross the street. Very good food dining in or room service.
from Seguin, Texas
Submitted on 05-11-2016
Great location for Riverwalk. Paid extra for river view - don't bother, nothing to see. Sat and had a glass of wine in the courtyard - lovely with fireplace and water feature. Wish I had booked a room on the courtyard. NO refrig in rooms for keeping things cold - they need it!
from
Submitted on 05-11-2016
I spent 3 nights here for a conference. Hotel is currently undergoing construction (which they didn't tell us about). Décor is very dark- probably suitable for goths. or similar. Staff are friendly but basically incapable of helping you - couldn't even tell me where to find coffee cups! It might be OK to stay for a weekend trip if you don't intend to spend much time in the hotel other than to sleep.
from Austin, Texas
Submitted on 05-11-2016
I recently stayed at Hotel Valencia for a family reunion, and it was a wonderful experience. From the moment I arrived, I was greeted with a smile by Logan, who was very professional and offered me help with my bags as well as explained the valet process. The check in process went very smoothly, and I was in my room within ten minutes. The hotel is in a great location, not more than 15 minutes from the attractions of downtown San Antonio. Logan also did a great job of recommending different acti... Read more
from
Submitted on 05-11-2016
My husband and I have made it our tradition to come back to this hotel to celebrate our anniversary. I absolutely love this hotel, and could not imagine staying anywhere else while in San Antonio. If you get the chance to stay here, book it. You won't regret it.
from Newport, New York
Submitted on 05-11-2016
This hotel sits on the Riverwalk. My housekeeper's name was Gabriela. She did an excellent job and went above and beyond to make sure that my room was straightened up each day and that I had everything that I needed for my two week stay. The valet service was excellent and my car was ready everyday on time. The food at the restaurant was excellent and weekends there was a huge buffet. All the staff were very friendly and helpful. I would definitely recommend this hotel to everybody. I would retu... Read more
from
Submitted on 07-11-2016
I have stayed at 6 different riverwalk hotels over the last 6 months. The customer service at the hotel Valencia hands down is the best on the riverwalk. A special shout out to Alyssa Sanchez who has officially made this hotel my future hotel for all visits from here on out. She makes it special every time I have stayed and I thank u. See u guys there in a few weeks.
from Houston, Texas
Submitted on 07-11-2016
I was suggested dinner at Citrus restaraunt inside Hotel Valencia San Antonio Riverwalk and nothing disappointed! Any staff I encountered were very pleasant and helpful, it was a bit hard finding the place, but once I sat and ate dinner, everything was perfect. The atmosphere of the place is very modern and romantic, dim lighting and soft music. Moriah was my waitress and she was the cherry on top. She was perfect. Extremely sweet and really great at her job. I ordered lobster flautas and a bris... Read more
from Highlands Ranch, Colorado
Submitted on 09-11-2016
I loved the location of this hotel. Room was clean, housekeeper Gabriela was wonderful and food in the restaurant was excellent.My only complaint was the noise. I was on the third floor facing the courtyard and it was loud! People sitting on the courtyard were constantly scraping their chair on the ground and dropping silverware. Once they finally left (around 10:30) there was a woman on the 5th floor facetiming her children and I could hear their entire conversation until well after 11. Not a p... Read more
from
Submitted on 11-11-2016
Wonderful place to stay the staff is very attentive and helpful the room is comfortable and spacious we had room service last night and the staff was spectacular everybody has been going out of their way to make sure you were comfortable and happy has spectacular views of the Riverwalk and a nice little outdoor Café setting for dinner. But we understand this is one of the top 5 rated Mexican restaurants located inside the facility as well
from California
Submitted on 11-11-2016
Awesome place! Great views, and you definitely pay for what you get here! Outstanding staff and service. I loved every second i stayed here! My parents and my kids enjoyed it so much I made me overjoyed.
from NJ
Submitted on 13-11-2016
I am so excited I found this hotel! The atmosphere is geared more to adults, wouldn't personally bring my kids there. Absolute perfect location, super friendly staff, super clean!! Attended a concert at ATT center which was a short ride. Great valet service!! And lots of stars HAVE stayed there, they have all signed ornaments on display! Even though it's an older property, they have kept it updated. I cannot wait for another trip to San Antonio to stay at this gem! You won't be disappointed! Tha... Read more
from Rochester, Michigan, United States
Submitted on 13-11-2016
We stayed at the hotel over Veteran's Day weekend for the Notre Dame Shamrock series. The first impression is not a good one. The lobby area is under construction which makes it awkward to get into the hotel and into the lobby. It definitely takes away from the ambience of the hotel. We had a room with a view of the river walk. The downside is it is right above a restaurant and an area where the hotel hosts receptions so it was noisy for us. The room was nice and in good condition with exception... Read more
from Victoria, Texas
Submitted on 14-11-2016
Had the most fun this past weekend at the Hotel Valencia loved our river balcony room ! They did have a couple renovations going on at the hotel but Sirena at the front desk made sure everything was perfect with our stay . She helped me with reservations any problems we bumped into she fixed with no problem at all . Front desk and valet guys were very polite ! Definitely coming back to this hotel . Will recommend to family and friends .
from Arlington, Virginia
Submitted on 18-11-2016
I recently had a business conference to attend and my company booked us at Hotel Valencia. I had never stayed at this hotel before but I was excited since I had heard good things about this boutique hotel. I was completely satisfied with the hotel and the staff from start to finish. The location was perfect! It was obviously on the Riverwalk and within walking distance to numerous restaurants and shops. The valet staff was friendly and accommodating. Housekeeping was helpful and friendly esp... Read more
from
Submitted on 21-11-2016
The bellhop Daniel H. was very helpful and friendly. Everything ran smoothly from valet parking to room service. I definitely will return for future visits to the city. The location is so convenient for tourists.
from
Submitted on 22-11-2016
Israel, The Valet supervisor was the highlight of the trip. So helpful on where to eat, what to do, hotel amenities, everything to make our trip a success. The moment we pulled up Israel made sure we were taken care of. We will be staying at the Valencia and only the Valencia next time in SA. David Standlee
from Braintree, Massachusetts
Submitted on 23-11-2016
The hotel was under construction while we were there, so that wasn't enjoyable. The check-in desk is a little hard to find, and my friends who stayed with me at this hotel said the front desk staff isn't as easy / accommodating as they should be. There is a nice terrace area with seating and a water feature - a plus. The rooms are nice / beds comfortable, however the bathrooms need some attention - there was mold beginning to grow in the grout joints of the tile in the shower area. There is also... Read more
from
Submitted on 24-11-2016
Despite some minor setbacks, the service was amazing. Mario the valet was incredibly attentive, helping us with directions and recommendations. The terrace by citrus overlooked the river walk where we had an amazing breakfast, and the courtyard was beautiful. We came for a friends wedding but we will definitely be back on our small getaways.
from San Antonio, Texas
Submitted on 24-11-2016
My family and I went to eat at Citrus for the first time. Johnny the doorman gave awesome recommendations in what was good to eat and the food was excellent. My family and I will be returning again. Thank you Johnny!
from Cedar Park, Texas
Submitted on 25-11-2016
We booked a room with a balcony overlooking the riverwalk. This is the day they light the Christmas lights and the Christmas parade is awsome. Rudy called me just before we were leaving Austin to San Antonio to tell me they over booked and my room was not available. I was a little upset but Rudy made it right. Beautiful upgrade in the room, got us a table at the restaurant on their balcony to watch the parade, and sent us a bottle of wine. Plus his team made us feel very welcomed. Rudy..thank y... Read more
from San Antonio, Texas
Submitted on 26-11-2016
Went with my family to the hotel for some dinner at Citrus. Johnny with valet did an awesome taking care of my family's vehicle , and making sure it was taken care of for us in a timely manner. Citrus was great !!! My family and I will be returning again thanks to Johnny.
from Syracuse
Submitted on 27-11-2016
We stayed at the Hotel Valencia in early October 2016. As soon as you walk in it smells heavenly! They have their own signature scent candles that you can smell all through out the hotel! The room we had overlooked the courtyard which was very pretty! We did not get a river view but a friend of ours did. They could kind of see the river, but there were a lot of trees obstructing their view too- so we were just as happy with our courtyard view! The river walk is literally steps away from the fron... Read more
from Stanton, Texas
Submitted on 28-11-2016
This is one hotel that I will gladly re-visit. The modern decor is phenomenal and the staff was top notch. No complaints at all on this visit. The hotel was easy to get to and the valet service was exceptional with the busy streets. The room was very comfortable especially the over sized chair and ottoman. I like not having to lay in bed to watch TV, rather sink into a huge chair with my feet up before hitting the Riverwalk.
from
Submitted on 28-11-2016
I'd like to start off by saying that my wife and I had a fabulous stay at this hotel. We have been guest in several hotels in downtown San Antonio and we have never been so amazed with the courteousness and professionalism out of the hotels staff. More specifically, my wife and I would like to thank the manage Mr. Rudy Moreno for helping accommodate all our needs. He was a tremendous help, and seem to know all the answers to every question we through at him. His actions and effort to help accomm... Read more
from Corpus Christi, Texas
Submitted on 30-11-2016
I was looking for a weekend getaway with my boyfriend and I must say we had a great time ! First time staying at this hotel Ms. Sarena gave us a nice room with a beautiful view also made reservations for us at Biga on the banks and didn't disappoint,had a nice view of the river walk very romantic! Will be returning next year for our 1 year anniversary!
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