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Home2 Suites San Antonio Downtown

San Antonio, TX, US (SAT)

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Based on 805 reviews
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Home2 Suites San Antonio Downtown
603 Navarro Street, San Antonio, TX US 78205




Based on 805 reviews
from Kennesaw, Georgia
Submitted on 22-05-2016
We had not experienced Hilton's new brand Home2 so we booked in for 2 nights in San Antonio. We received a warm welcome when we checked in and were very pleased with our room. The room had a large frig and a nice size kitchen area. It would qualify as a tiny house! We agreed that we would recommend this concept to our family members who travel with children since it would be easy to heat a bottle, keep drinks and snacks in the frig or prepare a quick meal. The hotel is a short walk from the ... Read more
from Belmopan, Belize
Submitted on 23-05-2016
Dirty bathroom, dusty room, smelly hallway....what is not to love....The pillows on the bed were soft though...sadly that is about the only good thing I have to say about the hotel. The morning breakfast was something that you had to take from a common platter type thing, and then microwave...tasted horrible
from Chicago, United States
Submitted on 23-05-2016
Enjoyed the stay, hotel is close to riverwalk, within walking distance, felt safe walking to riverwalk & hotel at night. Noted some homeless people outside the riverwalk, some asking for money but did not bother us much. Convenient location. Would stay there again.
from TigerTown
Submitted on 24-05-2016
You will not be disappointed if you choose to stay here. Business or pleasure. Location is excellent for getting anywhere. All types of restaurants and pubs within short walking distance. You will need to valet your car, but valets are quick and professional.
Submitted on 24-05-2016
We stayed last week for 3 night and where one of the clients who had to relocate for a night due to water issues. First let me say the desk staff on our arrival was awesome we arrived later than expected and one room was for my boys who my wife didn't know where joining us. The staff got us checked in quickly without giving away the secret. Aaron was great and told us a few local bars to go to. Room was clean and had everything we needed Now as for the water. Well what are you going to d... Read more
from St. Petersburg, Florida
Submitted on 01-06-2016
Great location for those looking to for a more affordable option close to the Riverwalk. The room was clean and modern with a great layout. The staff was very friendly and the complimentary breakfast was also great!
from Collierville, Tennessee
Submitted on 02-06-2016
The rooms were clean and spacious. The breakfast wasn't very good and the style is kind of odd. Be prepared to have someone sit with your luggage on the sidewalk while you find somewhere to put your car unless you valet park. There really wasn't anywhere to pull out of the street to do it and there were no luggage carts. Parking at the adjacent garage is only $10 per night compared to the $32 they were charging for valet so keep that in mind.
from Albuquerque, New Mexico
Submitted on 03-06-2016
Would recommend this property to friends and family. Property was clean, staff friendly. Breakfast was adequate did not utilize fitness or pool area but they appeared clean and in good condition. Very satisfied with our stay.
from San Antonio, Texas
Submitted on 04-06-2016
The room was adequate w/ King size bed on 2nd floor. It was spacious enough for my family but no view just walls on both side of the windows. The hotel has complimentary breakfast, wifi and printing capabilities which I liked. Overall, it served its purpose.
from Waipahu, United States
Submitted on 05-06-2016
This was my first time at Home2Suites and it was more than I had expected. I was able to check in via my phone and also select they type of room I wanted. I ended up with a suite and it was lovely! I highly recommend this Hotel to any travelers going to San Antonio, TX.
Submitted on 26-06-2016
Excellent service and accomadations. The front desk went above the line of duty. The food was great and the gym was excellent to take off that food. So many things to see within walking distance. And.....the gentlemen outside who parked your car and brought it to you was so kind. Best service I have seen in a long time.
from San Marcos, United States
Submitted on 27-06-2016
Great customer service, spacious suite, comfortable bed and sofa. Very nice room set-up. We will definitely stay again or at another Home 2 Suites hotel that may be available wile traveling. Great location near San Antonio Riverwalk.
from Cheyenne, United States
Submitted on 28-06-2016
Everything was great about our stay except the hard beds. I like a softer bed but these were ridiclious. I was so stiff in the morning I didn't want to go to bed a night. Even my kids were complaining about the bed. Other than the bed it was great.
from San Antonio, Texas
Submitted on 30-06-2016
There were muddy boot prints on the floor and bathroom did not appear clean. The bathroom door also made a noise every time you opened and closed it. The bath towels were old and thin. Also the valet is expensive.
from Baltimore, Maryland, United States
Submitted on 30-06-2016
We traveled to San Antonio for vacation and stayed at the Home2 Suites Riverwalk Hotel. Overall we were very satisfied with the value this hotel provided. Rooms were large, clean and provided enough amenities for our family ie: full working kitchen and enough room to have 4 people stay comfortably. The closet and dresser storage isn't so plentiful but otherwise, the room was nice. The downside of this hotel was the cost of parking - $30/day/valet. Although considering the area,I don't belie... Read more
from Sykesville, Maryland
Submitted on 02-07-2016
Everything was awesome, we explored downtown SanAntonio, The Alamo, The Missions that were constructed that extend outside the city. Recommend the trolly tour. The hotel was clean and the staff was very helpful with directing us to the best places to visit during our stay
from Calgary, Canada
Submitted on 02-07-2016
Front desk clerk Aaron was very friendly and helpful with directions to attractions. Breakfast is included. Continental style with a good variety of choices for adults and kids. Pool and exercise rooms are small but adequate. My suite had good amenities. The 42" TV was good - and of the dozens of hotels I've stayed in, this is the first time the list of TV channels was correct I was't happy with housekeeping as they didn't do the advertised tasks. Location is good. Walgreens across street. L... Read more
from Washington DC, District of Columbia
Submitted on 03-07-2016
My stay at this particular hotel was short lived. We were greeted by a homeless man in the lobby asking for money before we were greeted by staff. That made me feel extremely unsafe. The biggest plus for this stay was the staff. They were extremely friendly and very accommodating.
from Bernalillo, New Mexico
Submitted on 12-07-2016
Hotel was clean and comfortable and the staff was friendly and helpful. The rooms have kitchenettes with plates and all and available cookware. The only downside was having to find parking that was safe and close.
from Houston, United States
Submitted on 12-07-2016
Close to river walk, within walking distance, enjoyed our stay at this hotel. Would definitely consider this hotel for my future needs.Staff at this property are really helpful and cooperative.Valley parking is bit expensive, but no regrets, they are quick.
from New York City, New York
Submitted on 14-07-2016
I stayed at this hotel during a long weekend with the family. Let me say up front that the staff is very polite but seemingly overworked. Most times I only saw one person in the lobby working the desk, and at times the phone would be ringing constantly while that lone employee tried to attend to guests and answer the phone. Still, they were always polite and did their best to help. The location is great for access to downtown San Antonio - the Riverwalk is a block or so away and the Alamo is les... Read more
from Dallas, Texas
Submitted on 14-07-2016
As others have stated, the staff and location are great. I feel Valet prices are in line with other city properties; they are very accommodating and fast. Regular Hilton brand stayer, but first time at a home2suites. Liked the vibe and room layout/amenities and all that kept them in the average star rating range. However, I wouldn't recommend this one strongly or stay again based on my experience. The lobby does double duty as the dining room - much of it shows wear and tear although it looks ni... Read more
from Austin, Texas
Submitted on 17-07-2016
Short walk to The Riverwalk and downtown attractions. Modern styled lobby. Rooms are sizable and contain all amenities without feeling cluttered. Valet service available and public parking within one block.
Submitted on 17-07-2016
Stayed there one night. Staff was great and very pleasant. Check in and out were very fast. Hotel is at most two blocks from the River walk. They do not have a shuttle to take you places. We used the valet to park and they were polite, very helpful and fast. The only complaint that I have is the carpet in our room was very dirty.
from Tampa, Florida
Submitted on 18-07-2016
Travelled to San Antonio with family in July 2016. First experience with Hone 2 Suites. We were all pleasantly surprised! From friendly and helpful Valet staff (we kept em hopping), to the complimentary breakfast staff, also professional, friendly, and very helpful! Would recommend this hotel for anyone! And would stay again as located right in the thick of things in San Antonio!!
from Iowa
Submitted on 18-07-2016
We very much enjoyed our stay at the Home2Suites in San Antonio. The staff there were by far the friendliest staff we have ever encountered staying in a hotel. They were very helpful and welcoming through our entire stay. Only problem we experienced was trouble with our air conditioning -- which made it slightly uncomfortable. This situation was not fixed by the time we left, but I'm sure it was fixed shortly after. We recommend this hotel to everyone -- especially families.
from Los Angeles, California
Submitted on 23-07-2016
Night staff terrible service. Day staff amazing! Room had no outside views- mornings you can hear pounding from outside the hall window. It was slightly creepy. Overall check in staff was great day manager was so helpful!
Submitted on 25-07-2016
The whole experience of the stay, we felt like been cheated. The hotel website post beautiful photos however photos do not look like the actual product at all. We should call it falsely advertised. The room rate is higher than Hyatt Regency on the River walk - over $200+ per night. The room is tiny compare to a standard size suite, no room for an extra bed. The Pool is not much bigger than a king size bed. Gym room is tiny - smaller than average hotel gym room - compare to holiday inn standa... Read more
from Dallas, Texas
Submitted on 27-07-2016
My stay here was excellent from the front desk staff to the great location. This hotel is close to some of the best restaurants in San Antonio, as well as a pleasant walk to the convention center. And, it is conveniently located across from a Walgreens drugstore.
from Victoria, Canada
Submitted on 28-07-2016
Great location close to Riverwalk. Beautiful reno of a great old building into a hotel. But interior halls always smell of cigarette smoke. That's nasty and really unacceptable in 2016. Staff was awesome and very helpful.
Submitted on 28-07-2016
The front desk clerk Kenna, went above and beyond to help my family due to an error made by Expedia. She made us feel like family and went out of her way to make sure my family was taken care of. The room was super spacious and had all the amenities we needed. Riverwalk was walking distance and valet was super attentive and quick.
from Honolulu, Hawaii
Submitted on 30-07-2016
Customer service was great. The staff was excellent and the rooms were very nice and spacious. I would definitely recommend this hotel. It was 2 blocks away from the river walk and down the street from Starbucks
from Sulphur Springs, Texas
Submitted on 31-07-2016
Stayed here for an anniversary trip. Great experience for the price paid. Nice location to many attractions around. The staff were very friendly and accommodating. Breakfast was decent. Overall a good experience.
from Memphis, Tennessee
Submitted on 02-08-2016
Staff is always exceptional . We have stayed at this hotel 4 times in the last 2 years. Front desk,house keeping and valet staff very friendly. Locaton on the River Walk made everything accessible. Bill
from Killeen, Texas
Submitted on 03-08-2016
Family of 6. Hotel room had plenty of space. 2 QN beds and pull out sofa. Standard comfy sheets, pillows and beds. A bit disappointed in bathroom. No ventilation fan, after 6 showers, room got a bit warm and moist. There was also some type of fuzzy, unidentifiable growth on ceiling in bathroom. I did not report because I was told when I checked in, all rooms were sold out, and we had some friends stay in room next to us. So I really didn't want to move. On day 2 of stay, fresh towels w... Read more
from Grand Prairie,TX, United States
Submitted on 06-08-2016
Everyone from housekeeping to maintenance was great. The location of the hotel is to die for . Walking distance to Riverwalk and the musium. It was only one night but we had a blast . It's all because of your great service .
from New Braunfels, Texas
Submitted on 09-08-2016
Home2Suites is conveniently located downtown and is a fantastic place to stay. This hotel is modern, clean, and spacious. Quite possibly the most comfortable bedding I have ever slept on. I'd buy a set of those sheets if I knew the brand. Sandy in the office is great as management. We will definitely stay there as our hotel of choice in San Antonio.
from Refugio, Texas
Submitted on 10-08-2016
We have stayed here several times for shows at the Majestic Theatre. It is within walking distance to shops, restaurants, river walk, and the Alamo. Perfect when your on a budget but still want a great hotel and free breakfast.
from McAllen, Texas
Submitted on 11-08-2016
Totally, completely, 100%, for sure recommend this hotel. My family does not have a single negative thing to say about our stay. Jenna Cruz at the front desk during the day, Jeremy Hernandez at the breakfast area, and Richard (forgot to ask his last name)at the front desk overnight were SO amazing to us. Friendly, helpful, knowledgeable, etc! Suite was great as well. Great valet parking!
from Washington DC, District of Columbia
Submitted on 13-08-2016
I really enjoyed the location staff and the spacious room the Home2 had to offer. I was able to enjoy the Riverwalk and bars within walking distance from my room. Would definitely stay here and again if I was ever in the San Antonio location.
from Hanover, Pennsylvania
Submitted on 14-08-2016
Good hotel but great staff. Close to everything. Staff mapped out running trails for me each day and gave me a water when I got back. Hotel is located next to the theatre and only blocks from the Alamo. It is also right off the Riverwalk.
from Fort Worth, Texas
Submitted on 15-08-2016
Very pleased with our stay. We had a very clean spacious room that accommodated our family of 6 perfectly. Breakfast was decent there were many different options and there was someone constantly refilling the breakfast bar which was great. The staff was friendly and nice. No complaints whatsoever. This is not a fanciest hotel but it is perfect for families who are looking for a good clean affordable place to stay during a vacation. We had a very pleasant stay and will definitely stay here again ... Read more
from klagenfurt
Submitted on 15-08-2016
We were Lucky to get this well located Hotel for a rather good Price even at the busy holiday weekend.....nice & Cozy room, big screen Tv, also the Staff was friendly and took care of our wishes...only a few minutes Walk to Alamo and also the Riverwalk, thats Perfect! 2 Computers for free use in the Lobby and the breakfast is ok! Special tip- the Valet parking is 29 $ a day and rather expensive! Just around the corner there is the Methodist Church and They got a small Parkingmlot for just 10 Buc... Read more
from Midland, Texas
Submitted on 31-08-2016
If you're looking for a great Hotel two blocks from the Riverwalk and close to all of downtown San Antonio, you can't beat this one. Fully functional kitchen, nice room generous bathroom, great staff and their commitment to helping the environment make this a great place to stay
Submitted on 01-09-2016
This is a very nice hotel, great location and for a bargain. The kitchenette was a nice surprise. Only thing was for our particular room, the air vent was noisy. Not sure if other rooms are the same or not, but for our first time there, it was great.
Submitted on 06-09-2016
Loved everything about it. I would stay at a Home2 Suites again without a second thought. Upscale, modern motif with great service. Large rooms with everything I needed for my stay. I didn't want to leave the room to go to meetings. An excellent value for the money.
Submitted on 07-09-2016
The staff is very friendly. It has a clean and relaxing environment. Walking distance from the Riverwalk and The Alamo. There's plenty of things to do around the hotel and there are plenty of shops and places to eat in the surrounding areas, which is good as there is no room service but they do sell microwavable meals. It is also pet friendly although you wouldn't know with how clean they keep the place. There was a total of 6 people in my party and we all fit very comfortably in one of the suit... Read more
from San Antonio, United States
Submitted on 08-09-2016
Will not return to this hotel. I was given a smoking room with out even asked the option if I minded. I was very displeased with the stench of a Smokers room. Breakfast had no form of meat included. No happy hour.
from Norman, OK, United States
Submitted on 18-09-2016
Very nice location, close to all food and attractions downtown. Very close to the Alamo. What I did not know is that there is a parking garage nearby. Should have parked there. Did not know that the valet at this hotel was $31 dollars a day.
from Palmdale, United States
Submitted on 18-09-2016
Nice clean, hotel near walking distance (2 blocks of) the Alamo or River walk. Parking garage for self parking is across the street. Recommend the river ride to truly appreciate the river. can get crowded (the river walk) of an evening so give yourself some time and plan ahead.
from Forestville, Maryland
Submitted on 19-09-2016
Great location for riverwalk and riverwalk center mall, market square..all in walking distance...wal green on the corner..great restaurants in the area..only 20 mins from Lackland AFB..about 30 mins from North Star Mall.
from Litchfield Park, Arizona
Submitted on 19-09-2016
Large comfy rooms with kitchenettes. Continental plus breakfast in the morning. No onsite parking, valet is $30 per night! It is sadly, a smoking hotel, so it's kind is smelly. Stayed on 12th floor on the backside of hotel. They offer earplugs for the downtown noise. Didn't need them, as either we were wiped out from walking, or just so high up. A couple blocks from Riverwalk, restaurants, the Alamo and more. Military rate, and pet friendly if you have one. We are a military family of 6, and enj... Read more
from Denver, Colorado
Submitted on 21-09-2016
Great overall hotel but they really need training in how they handle guests payment methods. Close to the main river walk shops and convention center. Good breakfast included and nice work out facility.
from Cotulla, Texas
Submitted on 23-09-2016
Loved this hotel. Great value. We stayed here for a friend's birthday. Right next door was the restaurant. The hotel staff had out vehicle ready and waiting for us at check out. They hailed a cab for us the night before. I would highly recommend staying at this hotel for ANY trip
from Frisco, Texas
Submitted on 24-09-2016
Avoid the breakfast at all cost. May be the worst I have ever had. Less than a two minute walk to the river walk. Other than that great hotel location is perfect and staff was very helpful. Parking is a pain so use valet.
from The Woodlands, Texas
Submitted on 25-09-2016
A first time for us to stay at this Hilton concept; Home 2 Suites and we are very pleased. The staff was very welcoming and friendly and the location was perfect for our very short, relaxing stay. The room was large (particularly for a downtown hotel property) and well designed. We were traveling with our dog and their was plenty of room and a park very close (for dogs to do what dogs need to do). We will make this a regular when we are in SATX. We do wish the pet fee ($75) was less or offered a... Read more
from Boise, Idaho
Submitted on 27-09-2016
In fairness, I'll start with the positive points of my stay - this hotel is in a great location within a couple blocks of the River Walk. It's clean and comfortable. Now for my reason for 1 out of 5. This is the second stay within a month at a Hilton property where I've experienced the same issue - holds placed on my credit card for my stay. However, this one was far more frustrating and the staff had three opportunities to make it right, and did not. I checked in and the same day I checked... Read more
from Cleburne, Texas
Submitted on 27-09-2016
The breakfast was heat and serve. There was some hot waffles you could make. Small area to eat. Friendly and helpful breakfast staff. Coffee was hot and fresh. The pool was really small. Work out area really small. Pool and work out room down stairs in the view of a busy lobby. Didn't want to pay$30.00 per night parking. Parked across street. Very tight parking
from San Antonio, TX, United States
Submitted on 28-09-2016
I travel half of the year all over the country. I stay at lots of hotels and lots of Home2's. This one had dirty rooms, stained carpets and couches. Uninterested and rude staff at the front desk. Breakfast options are on-par with Home2's across the country. Except the coffee was poor here. The lobby is very nice and the room is typical Home2...trendy. But that is where it stops. Every other Home2 I've stayed in across the country (many of them) are always clean and maintained. Not this ... Read more
from Bradenton, Florida
Submitted on 02-10-2016
I was in town on a business trip and loved the hotels proximity to the River Walk (less than 2 blocks). I experienced excellent customer service from Kenna. The rooms are large and include a studio size kitchen. I'll be back!
from Houston, Texas
Submitted on 03-10-2016
Cannot rave enough about this hotel. The staff were the most welcoming and friendliest staff I have ever experienced. The suite itself was massive, the location perfect, quiet ( unlike other hotels we have stayed at in San Antonio where street noise carries on until 3am). The entire hotel is updated, and modern! The complimentary breakfast was more than adequate. I will most definitely be returning to this property each and every time we visit San Antonio.
from San Antonio, Texas
Submitted on 03-10-2016
Excellent hotel close to everything. Parking across the street for 10.00/day. Did not use the pool. Breakfast was great. Staff was very polite and professional. Would recommend staying there to anyone.
Submitted on 04-10-2016
The problem we had was parking and the price is 29.00 a night for valet is crazy, breakfast needs a lot of improvement with quality of food. If you want microwave food ,also needs more seating area .alsoone of the elevators broken down Saturday evening and everybody had to use two that works
from Bay Area Houston, Texas
Submitted on 09-10-2016
The rooms were comfortable, elevators were quick and the valet service was very efficient for a downtown hotel! We were there for Military Training graduation and glad to have chosen this hotel. Great choice!
from Lewisville, Texas
Submitted on 09-10-2016
This hotel was amazing and it was half the price of the riverwalk hotels with city views. Will definitely stay here again! 4 mins walk to the riverwalk. Had the best coffee and the rooms were very clean and spacious.
from San Antonio, Texas
Submitted on 12-10-2016
I booked this room for a bachelor party I was hosting and wanted a home base to start and end the night. I had a lot of stuff I needed to take care before everyone showed up and called them to see if I could check in early. The front desk clerk was super cheery and told me that my room was already ready and I could check in when I wanted (this was at about 12:30). The room was a 2 queen suite with a fold out couch. It had everything I wanted including a fully stocked kitchen in terms of glasses,... Read more
from Alexandria, Louisiana
Submitted on 18-10-2016
The rooms were nice but the AC didn't cool our room. We had to sleep in our underwear with no covers on. Workers attempted to fix the issue but did not. Also, the breakfast is all pre-fab. Not good ???
from Grand Prairie, United States
Submitted on 18-10-2016
From beginning to end they provided great customer service and reasonable prices. The trip started off to a rocky start with another hotel. We booked this last minute and the staff was so comforting and welcoming it changed the mood for the rest of the evening and stay.
from Jefferson City, MO
Submitted on 19-10-2016
There is no place to park in San Antonio. The streets are narrow, and you can't get a place on the street (and still have a car when you come back). So we did the valet parking, and the service of the valet was terrible. Plan to wait at least 20 minutes for your car. Otherwise the facility was quite nice.
from Winston Salem, North Carolina
Submitted on 19-10-2016
Stayed 2 nights at Home2 Suites with no complaints. Checkin was quick and easy with excellent customer service. Our room was clean and bed was comfortable. We only ate breakfast one morning with yogurt, fruit, toast, waffles, juices and of course coffee...all was good! Perfect location..super close to the riverwalk and the Alamo. We would highly recommend this hotel.
from Texas City, Texas
Submitted on 23-10-2016
San Antonio is a very beautiful place to get away for a couple of days just to refresh your self especially on the riverwalk very special for every one especially husband and wife keeping their marriage fresh