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Holiday Inn Express Hotel & Suites San Antonio-West-SeaWorld

San Antonio, TX, US (SAT)

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Based on 262 reviews
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Room & Rates
Living Area

One King Bed Suite Nonsmoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Living Area

2 Rm Ste 1 King 2 Queen Beds Nonsmoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Living Area

Kng Ste Mobility Access Tub Nonsmoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Living Area

XD

  • Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included.

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Living Area

One King Bed Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Living Area

One King Bed Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Smoking.

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Living Area

Standard Room

  • One Bed
  • Two Beds
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included.

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Living Area

Two Queen Beds Non-Smoking

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Non-Smoking.

Hide room details
Living Area

One King Bed Non-Smoking Accessible

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Living Area

Two Dbl Bds Mobility Access Tub Nonsmoking

  • Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Living Area

2 Queen Beds Suite Nonsmoking

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. A desk, daily housekeeping, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KNG LEISURE SMOKING

KING MOBILITY ACCESSIBLE TUB NONSMOKING

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

2 BED SUITE NONSMOKE

KING SUITE NONSMOKE

SUITE OTHER NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Express Hotel & Suites San Antonio-West-SeaWorld
2861 Cinema Rdg, San Antonio, TX US 78238

Location

Holiday Inn Express Hotel & Suites San Antonio-West-SeaWorld is located in San Antonio\'s SeaWorld San Antonio neighborhood and local attractions include St. Mary\'s University, San Antonio SeaWorld, and Wolff Municipal Stadium. Additional area points of interest include South Texas Medical Center and University of Texas Health and Science Center at San Antonio.

Why Stay Here

  • Free Wi-Fi
  • Free Breakfast
  • Free Parking
  • Great Location 

Resort Details

Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This hotel has a 24-hour business center and offers a meeting/conference room and audio-visual equipment. Complimentary wireless and wired high-speed Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include multilingual staff, laundry facilities, and ATM/banking services.

Accommodation Details

84 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites San Antonio-West-SeaWorld feature coffee/tea makers and hair dryers. Bathrooms feature shower/tub combinations. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer phones with voice mail, as well as free local calls (restrictions may apply). Satellite television is provided. Rooms also include irons/ironing boards. Housekeeping is available daily.

IMPORTANT INFORMATION

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 262 reviews
from Richmond, Texas
Submitted on 11-04-2016
Room was clean. What makes this place so great is the staff. Emily works the front desk and helped me make my reservations. She was totally awesome! I would come back just to see her again. Letty works in the morning and rocked the desk. She helped us directions and made sure we did not get lost. I kept running into Ceasar. I hoped he works there because he was every where. He was fixing things that had not even broke yet. Super friendly staff. Over all good time and quiet place. Glad we stayed ... Read more
from Chelmsford, Massachusetts
Submitted on 14-04-2016
We would stay here again because of John at the front desk made us feel so welcome .. You know how you stay will be with the first steps threw the door and when we came back from my daughters graduation he was a big smile and how was your day .. He went above and beyond for my family's and our needs People should learn hospitality from him !!!
from New Orleans, Louisiana
Submitted on 17-04-2016
John took a dire situation and made a lemon pound cake and lemonade with my volcanic situation. Amazingly when i proceeded to tell my daughter I was waiting for the Manager as I was told by the young lady getting off duty the manager would be in shortly - I was very upset after 2 hrs or so of waiting. This took time from my visit with my son who just graduated from Air Force BIT. My daughter told me about her positive experience with John and told me to wait until he was at the Hotel. Needl... Read more
from Chicago, Illinois
Submitted on 26-04-2016
This was our first time coming to San Antonio, Texas. I first chose Holiday Inn because of their rates they offered. Once we were there I must say the service of the employees was great. My husband especially noticed how a young lady named Ally dropped everything she was doing to assist him and me. Mind you, my husband rarely gives praises, but he was very satisfied with all the staff (front desk-awesome service, house keeping-very pleasant and helpful). I enjoyed the breakfast and the snacks. ... Read more
from
Submitted on 16-05-2016
We first arrived at the Hotel just after two o'clock in the after noon. They had a power outage previously in the day and they were working on getting the computer systems back online. When we pulled up to the hotel, the desk clerk was standing in front of the hotel smoking and talking on the phone. (He was talking to Technical Support for the computer system) When we did get to speak with John (front desk agent) He said "I can't do anything come back in 30 minutes". So we left and came back... Read more
from Bethesda, Maryland
Submitted on 19-05-2016
A group of 8 of us went down for a cousin's graduation from AF basic training. The location was convenient to the base and restaurants. The front desk staff was friendly and helpful, the rooms were clean and the breakfast was adequate. Much of the food lacked flavor, but the cinnamon rolls were quite enjoyable.
from Austin, Texas
Submitted on 30-05-2016
We stayed at this hotel because it was convenient to where we were going. They hardly had any food in breakfast. We ended up checking out early and moving to a Hampton Inn. I wanted yogurt and bananas. They didn't have them. I thought ok I'll eat eggs and biscuits. Had no biscuits. Eggs were diluted. I couldn't eat cereal bc there was no milk. There wasn't even bread to eat prisoner style. Would never stay here again. Staff was vet unapologetic. Paid full price for a bad stay. Wasted my morning ... Read more
from
Submitted on 05-06-2016
This was a great place to stay. The bed was very comfortable and the staff was friendly. We enjoyed the stay a lot. We planned our trip around SeaWorld and this place was perfect for us. There was a Walmart on the way which was perfect for picking up last minute items instead of buying them in the park...like sun screen lotion.
from
Submitted on 20-06-2016
it was a good experience. very polite staff always helpful and the hotel is near by everything, my students had a situation with the room and it was fixed in two minutes,Kelie was always there to help us . great job and great costumer service
from
Submitted on 02-07-2016
Our room's thermostat was broken, so we had to use the manual unit. Maintenance didn't come back to replace the thermostat like they said they would. Also, the guest laundry facility's only washer was out of order the entire time of our stay. No refrigerator or microwave like the Express locations. Overall a bland experience.
from Dallas, Texas
Submitted on 08-07-2016
John Sobey was working alone at registration when I checked in. He gave me his full attention after assisting another customer and swiftly upgraded my room, provided amenity IHG points and welcomed me to the hotel. Even with another guest waiting, he spent time ensuring my requests were honored, after acknowledging the other guest with an estimated time for his assistance. That courtesy and professionalism goes a long way with me. The 1 bedroom suite was long and spacious, with a living room ... Read more
from Houston, Texas
Submitted on 08-07-2016
The receptionist was very pleasant upon check-in and any time we left the hotel. Rooms were nice and clean, we had 2 king suites. There is an indoor pool but it was filled to the capacity with folks looking to cool off from the Texas heat.
from Wilmington, North Carolina
Submitted on 13-07-2016
Stayed here for the second time this year. The staff was very helpful, and went out of their way to help with a specific problem that was not their responsibility. The rooms were clean and in good shape. The location was convenient for me, with plenty of restaurants nearby. I'll stay there again if in the area.
from
Submitted on 24-07-2016
Stayed overnight visit with points. The rooms were clean and the hotel looks like it has recently been built or renovated. The hotel was busy. Decent lines waiting for breakfast, but breakfast was well stocked and room was clean. Lots of other families were there. The pool had a sign on the outside gate that said it had been closed by order of the health department, but we saw people swimming so not sure if that is an old sign, but either way, seemed kind of gross. The toilet in the room took fo... Read more
from Berkeley, California
Submitted on 06-08-2016
I stayed for three nights and overall it was a very good experience. The check-in was fast, staff was friendly and efficient. The room was big and clean, also the bathroom. The breakfast was not very special but had what I wanted from omelet and sausage to juice and milk. I was surprised about the large number of kids in the pool but during summer probably several families use the hotel with its proximity to seaworld. The room was almost freezing cold when I walked in but the thermostat was easy... Read more
from Fort Worth, Texas
Submitted on 10-08-2016
Welcoming large rooms. Busy and adequate breakfast, the tables were frequently not clean because of the number of families eating. Indoor pool was quite nice. Staff helpful. Only one elevator which was not enough.
from
Submitted on 14-08-2016
We decide its the last few weeks before school starts; why not take a trip to San Antonio. Alot of people were thinking the same thing since most hotels were booked this weekend (8/12/16). So while looking around we find availability at this location; a holiday inn which includes free breakfast thats a plus. Well upon arrival from the outside of the hotel you think well this looks nice. Once you walk in you immediately see the neglect the in the lobby. Why have cookies and beverages at the front... Read more
from Texas, United States
Submitted on 14-08-2016
We showed up Friday. Leaving Monday. Not impressed. Hard to find parking lot. Shower had hair in it. Beds had hair in the sheets. Comforters filthy. The shower head did have any water pressure. One lamp on desk in room with outlets didn't work. Restroom in lobby out of toilet paper. Breakfast was ok, nothing special but tables gross. Nothing to eat for food allergies except lame fruit. Rooms big. Ok parking lot. Close to freeway. Near restaurants. Near sea world. Will never ... Read more
from
Submitted on 17-08-2016
We stayed 8/6-8/7, first thing our room was dirty, no refrigerator or microwave. The worst part of our experience was, there was no shower curtain, and no towels. We called several times to the front desk, no answer. Walked down, and no one attending the front desk at all. Four of us, after a long day, had to shower with not one single towel in the room, nor a shower curtain and no access to one. I mentioned it to the lady at the front desk in the morning, and she was not phased one bit, just t... Read more
from Midland, Texas
Submitted on 21-08-2016
The worst hotel I have ever stayed at. No hot water in our room for two nights, because handle did not turn to hot. Then maintenance argued with me about it. Then first night my son in law had his tool box from back of his truck broke into, which was locked and almost $2000 worth of work tools stolen. Hotel not the cleanest. Only one elevator. I did not feel safe and hotel staff was not concerned about theft at all. The door to pool wouldn't open. The jacuzzi did not work. All in all I do NOT re... Read more
from Dallas, Texas
Submitted on 04-09-2016
Clean hotel. New mattresses in rooms. Quick check-in process. Nearby restaurants within walking distance. Breakfast on Saturday morning was very busy. Convenient location to Sea World and AFB and a quick direct drive to the airport.
from Stuttgart, Germany
Submitted on 18-09-2016
Average to very good hotel given age. The location was excellent; walking distance to local restaurants, shopping malls and movie theaters. Valerie, cleaning lead, provided outstanding service! Her bright and refreshing attitude about life and work experiences transcends all others in the working class.
from Andover, New Jersey
Submitted on 28-09-2016
The room was clean, modern, and well kept. It had all amenities one typically needs. The price was reasonable. The staff were friendly and the free breakfast service was typical of most hotels. I wish these types of hotels offered a higher quality breakfast. I'd be happy to pay extra for it.
from Burleson, Texas
Submitted on 13-10-2016
The staff was extremely helpful and friendly I had a late check-in but everybody did their part. The staff was quite knowledgeable about area attractions and dining establishments. The room was more than what I expected extremely comfortable clean and quiet
from
Submitted on 15-10-2016
When I'm traveling, I always stay at the Holiday Inn Express. This visit is no different that the others ( very pleasant). This front desk staff Kylie, Mariana, Chris and John were very kind. I came in late looking for a room and they took very good care of me and my daughter. The room and bed was nice and clean. Thanks again for a great stay Holliday Inn Express. Can't forget the breakfast ?????
from Appleton, New York
Submitted on 17-10-2016
We had a family suite. The room was comfortable. The showers hot water was not as hot as it could be. Breakfast was good. Staff was very friendly and helpful. The pool facilities were excellent. Not a new hotel, but for the price it was good.
from Bonham, Texas
Submitted on 23-10-2016
From making the reservation to checking out the entire experience was THE BEST. Res made online a week before and I realized 2 hrs before arrival I forgot to ask for a bottom floor handicap room for my mom. I call hotel and Mariana not only made it happen before we got there which was hrs before check in time, our room was impeccably clean and she greeted us with an enthusiastic welcoming hello. Maids even stopped me to make sure my room was ok. Later I needed toothpaste, then a wine bottle open... Read more
from
Submitted on 24-10-2016
We had a wonderful experience at this hotel. It is close enough to Lackland afb , the airport and downtown. Our room was spotless ( and I looked for dirt) the beds and pillows were awesome. It was very quiet. The front desk clerks were very helpful. Breakfast was better than most. I would recommend this hotel, especially if you have a Lackland grad.
from Dubai, UAE
Submitted on 14-11-2016
I booked this trip and hotel on Travelocity.com. I needed to add an extra day on the front end of the trip and I already booked a 3 day stay. I called and Chris one of the front desk personnel added me on an extra day to my travelocity trip so I could have the same room and a seamless stay. WE booked this hotel for an Air Force BMT graduation at Lackland AFB. It is the perfect location. In fact many family s that weekend stayed at this hotel. The front desk staff was amazing. If i needed directi... Read more
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