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Embassy Suites by Hilton San Antonio - International Airport

San Antonio, TX, US (SAT)

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Based on 761 reviews
Situated centrally among San Antonio hotels, this deluxe hotel offers convenient access to the city's most popular attractions.
Room & Rates

2 RM SUITE-1 KING BD NOSMK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 RM SUITE-1 KING BED SMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING BED DELUXE NOSMOK

LARGER STE-HI SPEED INET AVAIL-SOFABED-REFRIG, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1DBL PREM MB/HR ACC TUB NS

VISUAL FIREALARM/DOOR/PHONE ALERT-NONSUITE, INCL WIFI-REFRSH CTR ACCESS-BRKFST-EVE RECEPT
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1 DBL ACCESSIBLE W/TUB NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-MICROWAVE-REFRIG
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1 KING PREMIUM STE NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 DBL BED NONSUITE NONSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HIGH SPEED INTERNET AVAILABLE
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2 DOUBLE BEDS NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 DBL BEDS DELUXE NOSMOK

LARGER STE-HI SPEED INET AVAIL-SOFABED-REFRIG, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2 BR/2 BATH STE NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 BR/2 BATH STE NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 BEDROOMS-NON SMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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Embassy Suites by Hilton San Antonio - International Airport
10110 US Highway 281 North, San Antonio, TX US 78216

See all San Antonio has to offer during your stay at the Embassy Suites. The hotel is convenient to many area attractions and businesses, including:

  • North Star Mall
  • River Walk/Downtown
  • San Antonio Zoo
  • SeaWorld
  • Six Flags Fiesta Texas
  • The Alamo
  • AT&T
  • Federal Express Raytheon

Enjoy luxury accommodations in one of the 261 well appointed guest rooms or suites, featuring all the comforts of home and tons of amenities to ensure your stay is a comfortable one, such as:

  • High Speed Internet Access
  • On-Demand Movies
  • Coffee Maker
  • Complimentary Newspaper (M-F)
  • Premium Bedding

For a sumptuous meal, Ellington`s, the on-site hotel restaurant, serves delightful international cuisine in a casual ambience. And if you prefer to dine in the privacy of your hotel suite, the hotel room service staff is happy to deliver a delicious meal to your door. In the morning, guests are treated to a complimentary cooked-to-order breakfast, guaranteeing a great start to the day, and welcome the evening with the nightly Manager`s Reception.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 761 reviews
from Ft. Worth, United States
Submitted on 23-05-2016
Every aspect of my stay was and is first class. I am always greeted like a part of a large family. I am always greeted by the General Manager and asked if everything is alright. The breakfast staff are both top quality and entertaining. Everett, Jose and Elsa are very helpful. Jennifer F. is always a pleasure to speak to and they make you feel very welcomed.
from Rocksprings, Texas
Submitted on 24-05-2016
We love staying at Embassy Suites because we enjoy Managers Reception and the complimentary breakfast. This particular hotel had a really nice selection of food. Our room was clean and the bed was comfortable. They are renovating but the noise didn't bother us. We asked for the shuttle to take us to the airport and it arrived within 5 minutes.
from San Antonio, Texas
Submitted on 24-05-2016
The hotel room was extreamly musty smelling, did not have outlets close to bed and constitution was being done during my stay. The noise was loud and I was unable to get some much needed rest during the day.
from Pooler, Georgia
Submitted on 24-05-2016
Excellent Friendly Staff. Enjoyed our stay. Will stay again! My husband was there for business and I went along. The entire staff was helpful and polite. It was a large group but the staff handled it like professionals. The staff even help us with other reservations. Whereas, we may forget the names, we will always remember the warmth that we were shown. AGAIN KUDOS!!!
from Round Rock, Texas
Submitted on 25-05-2016
We were there for a baseball tournament in This hotel was perfect for our large group. They had a great restaurant for dinner, happy hour and a great complimentary breakfast in the morning. The large open area allows you to see every floor at all times so you can see the kids at all times.
from South Texas, United States
Submitted on 29-05-2016
Even with construction (upgrading), it was a very nice visit. There was no construction noise. We stayed in a two room suite. It was very clean. The check in was very quick. The beds were very comfortable.
from Austin, Texas
Submitted on 29-05-2016
Nice hotel, convenient to San Antonio airport, hard to get to because of highways, but has a bus to and from airport. Not much around for food, but has great free breakfast and manager happy hour, good for meetings and reunions. Nice pool and gym. Top floors were being remodeled.
from Saint Charles, Missouri
Submitted on 29-05-2016
This hotel is difficult for Garmin GPS to find, but is VERY close to the airport. The on site lounge (Elliots) makes a great hamburger. The staff at the hotel is accommodating and friendly. The rooms are clean and the breakfast is perfect.
from AZ
Submitted on 30-05-2016
Many reunion sites are picked by our group based on cost; I do not know if Embassy Suites San Antonio Airport was picked by this criteria, but it was a great choice either way! From Irene at the front desk, who knew us by name by the end of the three day stay, to the housekeeping that kept our suite lovely and replenished, we were very thankful this was the reunion site. Right now the upper levels are in renovation, but that did not create unacceptable noise. Also, there is a menu for lunch and ... Read more
from Williamsburg, VA, United States
Submitted on 06-06-2016
This is a dated property & was undergoing renovation. Food service was terrible, as was the food itself. Room service was slow. This was a poor excuse for an Embassy Suites property and I would not recommended.
from San Antonio, Texas
Submitted on 13-06-2016
This is our second time staying here. The first time was a pleasant surprise to find the free reception and then having the great breakfast the next morning! My omelet was great! The bed was very comfortable, linen clean and pillows just right!
from United States
Submitted on 14-06-2016
Let me say the good first. Great location. To be next to an airport you can't hear airport noise. Ok, now to the bad. It is being renovated and if you insist or have no other choice do not stay below the 7th floor. I hear the 7th and up are renovated already and looking nice. The whole hotel is under construction. The 6th floor is completely closed for the renovation. I stayed on the 5th floor and it was a total let down. The room smells like it used to be a smoking room, the air conditioner was... Read more
from Houston, United States
Submitted on 14-06-2016
The staff is great, and the complimentary dining in the evening is awesome and very tasty! The rooms were very clean, and I think the rooms were also very spacious too. I would definitely recommend this hotel to family and friends because it feels like all your need are getting met here. Pool area was nice and spacious too, staff was very helpful.
from Wilmington, Delaware
Submitted on 18-06-2016
We stay at this hotel! Breakfast was always cold! Building a little out dated! Very clean n friendly staff! Shuttle available in a 3 mile radius! Very prompt! Could update the pool area! Not too bad for price.... Short distance from the airport! All the shopping n restaurant are within the 3 mile radius! Drivers are very good at trimming!
from
Submitted on 20-06-2016
I was looking for a hotel that would offer a double room suite in San Antonio I Stayed here with my family last Friday night and all I can say is that what a disappointment .! Rooms are outdated , carpet is old , old furniture , the hotel was under renovation something they forgot to mention at the time of booking . Breakfast was ok .! Nothing to brag about Over all I'll suggest if you need a place to stay overnight with family think twice about paying this much . I'm sure there are much bet... Read more
from New Orleans, United States
Submitted on 23-06-2016
The staff was very accommodating and extremely helpful. Housekeeping made sure our 2 bedroom suite was stocked with towels and linens and front desk staff was AMAZING. Great staff, 2 minutes to Walmart & conveniently located near the mall.
from El Paso, Texas
Submitted on 24-06-2016
We had the opportunity to stay in one of the "older" rooms and then in one of the newly renovated rooms the very next week. The older rooms are still very nicely appointed with comfortable beds and clean linens. The decor is a bit dated, but not overly so. One of the biggest inconveniences due to rhe renovation is the breakfast buffet being limited. They still have the omelet station, but it just felt somewhat lacking. Even with the renovations going on during the day, the noise is not very loud... Read more
from Little Rock, Arkansas
Submitted on 27-06-2016
I'm sure the location is great and the customer services is perfect (did not get that when checking in at all - was actually very rude) and by the end of the renovations which are well overdue this hotel will be back on the level that an Embassy Suites should be - but until the renovations are done I would pass staying here. Noise was unacceptable for a remote working location, dust was everywhere, breakfast area was unsatisfactory, parking was taking up by all the contractors (which should par... Read more
from Dallas, Texas
Submitted on 29-06-2016
I love staying at this property. It is easily accessible to everything. My favorite thing was to watch the planes take off and land. But, I didn't have to hear it!! The Embassy cooked to order breakfast was spectacular. The spacious sweets were clean and smelled so fresh. And the staff were always pleasant and helpful. What's not to love!
from San Angelo, Tx
Submitted on 30-06-2016
Close to airport with shuttle service, excellent breakfast and friendly staff who are very helpful when called upon for assistance. Hotel is under renovation at this time June 2016 but all went well regardless.
from Katy, Texas
Submitted on 02-07-2016
Awesome place to stay! Newly tenevated rooms. Comfortable beds and great evening reception and breakfast service! They had a great selection of food and it is a great way to socialize with other guests. Close to airport and great restaurants.
from DR, Texas
Submitted on 02-07-2016
Great front desk reception. Attentive and friendly with our children and great to explain complimentary breakfast and reception. Hotel under remodel, but it did not hamper amenities or operations of the hotel.
from San Antonio, Texas
Submitted on 05-07-2016
Construction impacted normal ops at this location. Also system was down and delayed check-in. These are not the norm for this location. Would recommend. Happy hour amd breakfast was a big draw for me but is now limited until reconstruction is complete
from Euless, Texas
Submitted on 07-07-2016
Quiet, comfortable accommodations. Hotel is being renovated...new rooms are very nice. Evening reception drink variety was good but snacks were minimal...popcorn, pretzels, snack mix. The free wifi was not dependable.
from El Paso, United States
Submitted on 07-07-2016
Really love staying at the Embassy Suites because of the large comfortable rooms perfect for spreading out and 2 TV's help avoid the arguments over what to watch. The full breakfast saves our family time and money and together with the free drinks at the evening reception more than make for a reasonable hotel rate when compared to comparable hotels.
from Coral Gables, Florida
Submitted on 09-07-2016
You can always count on the Embassy Suites by Hilton. Very large and comfortable room. Great living area with work station. Very big room. Clean and very comfortable bed. Free parking. Great breakfast ( made to order) and buffet. People in the front desk were very friendly and professional. Excellent customer service and fabulous hospitality.
from San Antonio, Texas
Submitted on 09-07-2016
Phenomenal hotel! Phenomenal staff! Phenomenal stay! We always stay at a Hilton when possible. But this Embassy Suites is tops! The location next to the airport is great. The cooked to order breakfast is outstanding. The complimentary Manager's Reception is soon relaxing--and tasty! I even had the bartender help me with a Rocking Shirley--a Shirley Temple with club soda, lime, and gin. Light and refreshing. The bartender Dylan is great--ask him to make you a Rocking Shirley!!!
from Plano, United States
Submitted on 11-07-2016
Spent the long weekend over the July 4th holidays at this hotel. We usually stay at an Embassy Suites and although there was renovation taking place there was zero dust, noise or debris. The hotel staff from the front desk to the room service crew, evening reception hosts, and restaurant crew go out of their way to ensure your comfort and satisfaction. Any requests for toiletries, extra pillows, blankets were brought to the room almost immediately. Quickest service we've ever received and we hav... Read more
from Texas
Submitted on 14-07-2016
I had an interview today at the Embassy Suites. It was probably one of the most difficult places I've ever had to interview. It was loud, lots of construction and hard to focus. Anyway, the staff was really great. I asked for water and the sweet little lady cleaning the breakfast area was wonderful was so accommodating. It has got to be hard to do construction when you have guests, I guess, there is no perfect time. In hindsight, I should have suggested that we speak in a quieter area. Very c... Read more
from Pearland, Texas
Submitted on 17-07-2016
We love this hotel. We come here every time we are in San Antonio TX. The place is close to everything you need with freeway access to everywhere . Free breakfast is great if you make it back in time for the reception,it too is great! Jen at the front desk is wonderful.
from El Paso, United States
Submitted on 17-07-2016
Very brief stay. The room was clean, the bed was comfortable. The shuttle pick up was prompt. I usually look forward to the full breakfast, however... had an early flight did not get to take advantage.
from Austin, Texas
Submitted on 22-07-2016
This hotel has the most impressive staff around. They appear to genuinely enjoy their job and took excellent care of my needs throughout every moment of my stay. If you want a great experience be sure to stay at Embassy Suites San Antonio Airport!
from El Paso, Texas
Submitted on 27-07-2016
Spacious. Great staff. Great family environment. Loved the flexibility the staff made to make sure to accommodate my family and I. Breakfast has a great variety of items. The kids loved the pool and the extra tv so they could watch what they wanted. And the adults got some great happy hour time.
from Amarillo, United States
Submitted on 28-07-2016
The lobby is nice. The rest of the hotel is partially under construction. My room was okay, but I'm sure it will be much nicer when the remodeling is completed. Great location, right next to the airport, but still very quiet. I'll give it another chance, just to see the finished product.
from Silver Spring, Maryland
Submitted on 30-07-2016
I traveled to San Antonio for business this week and chose a hotel close to the airport to meet my flight schedule. The hotel is less than five minutes from the airport and convenient to the car rental facilities. However, they are having a major remodel with several floors closed and the middle of the lobby covered by a work zone. Food service is a temporary setup with tables and chairs scattered around the work zone. There is no bar and very little lounge/lobby space available. If you a... Read more
from Wichita, KS
Submitted on 30-07-2016
Everyone at the hotel are very nice. The lobby was pretty nice. The hallways and room; however, were very worn out. The biggest problem with my room was the noise. I could hear kids at the pool from my 11th floor room. I could also hear traffic as well. The worst was the "Clunk" my air conditioner and my neighbor's air conditioner maid every time it would cycle on and off. The bed and pillows were outstanding as usual. If they are remodeling, as I have read, give it some time and it should be g... Read more
from Corpus Christi, Texas
Submitted on 01-08-2016
Would not stay here until renovations complete! Noise level is unacceptable. Was not made aware of renovations and the intolerable noise level when I reserved on the HHilton Honors app. Front desk was not understanding or helpful.
from Mount Airy, NC, United States
Submitted on 02-08-2016
Even though it is under construction now, the room was already remodeled and it was excellent! Staff were pleasant and engaging. Would definitely recommend this hotel. The remodeled portions of the hotel are lovely too.
from Boston
Submitted on 03-08-2016
The hotel is a construction disaster. For some reason, the owners decided to keep it open during a MAJOR reno. It is a total disaster. The staff is great, but they cannot make up for the systemic disruptions to the peace of the hotel. We strongly recommend staying away from this property until the reno is completed.
from
Submitted on 04-08-2016
I have stayed here several times. It is consistent in providing great service and making you feel welcome. I stayed in one of the recently renovated suites and it was very nice. The Front Desk staff is always polite and professional. Convenient location.
from Lilburn, Georgia
Submitted on 05-08-2016
Everyone, from the top to the bottom, were very helpful and friendly. Loved the free breakfast and evening snacks/drinks. The breakfast was much nicer than I expected, they had an omelette bar, eggs, bacon, sausage, pancakes, oatmeal, pastries, fruit, etc. the evening drinks were generous and so nice after a long day.
from Dickinson, Texas
Submitted on 06-08-2016
Embassy has corner rooms that are less expensive and very nice. When you are by yourself and want a great room for a budget ask for one. They also include the happy hours each afternoon and a breakfast made to order. Salesmen this is great for your budget night stay in SA.
from Barrington, Rhode Island
Submitted on 10-08-2016
The Hotel is conveniently located near the airport. While the property was undergoing significant renovation during my stay, the staff there was very accommodating and did a good job of minimizing any inconvenience due to construction. Excellent breakfast included in mornings and nice social atmosphere at happy hour in evenings. The on site gym is small but does provide the opportunity to get in a good workout. Should be very nice once renovations completed.
from Aurora, Colorado
Submitted on 11-08-2016
The cleanliness of my room was NOT what I've come to expect from Embassy Suites. There was food left in the refrigerator from the previous guests. No idea when that was. Housekeeping did not empty all trash cans every day.
from Texas
Submitted on 14-08-2016
The Good: The hotel is undergoing renovations, the rooms are new and well furnished. The front desk staff are very efficient. The Bad: Renovations means parts of the hotel are closed and can be noisy during the daytime.Also don't use the in-room safes, entering the default "000000" will override your code and unlock in-room safe.
from
Submitted on 30-08-2016
I lucked out and got a corner room. Very nice and clean. Hotel has shuttle, anywhere within 3 miles. Super useful. They offer free breakfast, which is very nice. They have a happy hour with free drinks. Haven't seen such a thing since a trip to Spain (free sangria all day). Friendly staff. Will be super nice when they finish the remodel. Would stay again.
from el paso, United States
Submitted on 31-08-2016
The staff at the Embassy Suites provided excellent customer service even though the hotel is undergoing remodeling. The staff were courteous, friendly and went the extra mile for guests. I strongly recommend this hotel for your next stay whether for business or pleasure.
from Miami Beach, Florida
Submitted on 01-09-2016
The hotel is undergoing a complete renovation and when you make the reservations they won't tell you that, what you will find out is the 4, 5 & 6 floor close with plastic all over, the smell of construction is bad, the dust is bad, also the water service was cut off twice in 12 hours that I was in the hotel, then around 8:00 AM I was forced out by housekeeping because they needed to clean the room, again the water service was going to be cut out.
from Dallas, United States
Submitted on 01-09-2016
No water service, dust all over, if you don't mind the noise, the dust and all the bad stuff like no water service!!! so no sanitary usage was allowed!! please stay here. if not please there are many hotels around that can give you what you pay for it.
from
Submitted on 08-09-2016
It's difficult criticizing an effort to make this hotel much much better and they will likely be successful. But now the lobby is under major construction with sawing, banging, many workers around, and dust. Ordered room service because the noise was too bad to eat downstairs. On the good front the room was perfect and quiet after 6 and the management was very helpful. I will return but not before construction is completed. After construction I expect the hotel will be a four star.
from Dallas, Texas
Submitted on 10-09-2016
Hotel staff very friendly Great Hotel this only is the only hotel we stay at in San Antonio.Hotel is doing renovation, but noise level is minimum.great place for family with kids.pool area nice very safe hotel. Will stay at this location again.
from Olive Branch, Mississippi
Submitted on 10-09-2016
I selected a room on the 9th floor. I overlooked the airport. The room was quiet, however, around 0600 each day you could hear the airport coming to life. The 4th, 5th, and 6th floors are closed due to construction. The construction noise was minimal to me. I could only really hear it in the "living room" and not in the bedroom with the door closed. Only had the water shut off once and that was in the middle of the day and I was not there any way, so it had no effect on me. The staff was ... Read more
from El Paso
Submitted on 11-09-2016
I always have an excellent experience at this hotel. The evening complimentary cocktails and snacks are great. The mornings made to order breakfast can not be beat. And the accomendations are out of the world.
from Brownsville, United States
Submitted on 13-09-2016
Even hotel is getting remodeled at this present time, you don't even notice it really. Place was clean from top to bottom. Breakfast was delicious (hot breakfast), room was comfortable, and staff was very friendly. I will start staying there from here on out with the way they took care of us.
from Uvalde, Texas
Submitted on 18-09-2016
Staff professional and courteous. I love the complimentary reception. Best FULL HOT breakfast. Prefer to stay here whenever Embassy Siutes available. I always recommend this hotel to family and friends.
from
Submitted on 19-09-2016
Even though they were renovating, I love staying at Embassy Suites because of the extra room and work area, mini-fridge, social hour, and free breakfast. It was close to my work destination and easy to get to and from.
from Portland, Texas
Submitted on 20-09-2016
Newly renovated. Really nice room and excellent staff. Was able to take advantage of the Shuttle to and from dinner and was able to enjoy a couple of drinks without driving. Really great breakfast with both buffet and made to order option.
from
Submitted on 22-09-2016
This hotel is great, everything is being newly renovated and the place is coming together very nicely. The new bar and dining area are very nice. The staff here are great, Calvin and Bernice are the bomb dot com, not all heroes wear capes!
from Washington DC, District of Columbia
Submitted on 23-09-2016
I love this Hilton affiliate. Great service, clean and friendly staff. The indoor pool was clean and the hottub was great. The parking lot gets crowded, but that is the only negative point of a really great stay.
from denver, United States
Submitted on 26-09-2016
Wasn't clear at the time I booked, but expect noise dust and some inconveience. Room I stayed in was recently renovated and smelled of paint, but was nice. The reno will be nice once done based on the areas that have been completed
from Corpus Christi, Texas
Submitted on 27-09-2016
Bobby, Selena, Quinton (all in the bar/restaurant), Jen, Amanda. Alfred (maintenance), All of them were friendly and courteous to guests. They handled a very difficult situation with a couple of unruley guests in a professional manner. Richard the chef made an awesome plate of nachos. Valentine was very helpful at the Managers Reception, as he took the time to go above and beyond to look up and show us the ingredient list on the packaging for the snack foods, due to our daughter's food aller... Read more
from SAT, United States
Submitted on 28-09-2016
Bobby the bartender was amazing. Very full of life and funny. Great personality. If he isn't on staff next time I come, my visit will not be nearly as good. I expect to be back within the month. Keep Bobby behind the bar he is far better than the others.
from
Submitted on 28-09-2016
Old facility under renovation. I was told the construction was all exterior, but that was not true. the staff was very good and it will be a nice place when construction is completed. the pool and hot tub are in a rather small area and the chlorine odor was nearly overwhelming.
from San Antonio, Texas
Submitted on 29-09-2016
Starting with Calvin, Great Personality and Great Service ... and to ALL the Staff at the Embassy, always Friendly and Great Service !!!!!! Make my San Antonio visits !!!! Will always stay at the Embassy when coming to San Antonio !!!!!! Thank You !!!!!
from Milwaukee, United States
Submitted on 29-09-2016
The staff was great. The hotel was not. Elevators not working. Coffeemaker now working. I slept in my clothes. Furniture from the 1980s. They are renovating the property, which is a good thing because right now it is the hotel that time forgot.
from Atlanta, GA, United States
Submitted on 30-09-2016
My stay at Embassy Suites in San Antonio September 2016 was a good experience. I visited the hotel in February 2016 and was surprised to still see construction in September. I did see good improvements in the restaurant area and hotel room. My overall experience was good.
from Washington DC, District of Columbia
Submitted on 02-10-2016
The staff at this location went out of their way to make my visit the very best. Despite construction, the stay was comfortable and obstacles kept to a minimum. Great omelets made to order. Took full advantage of business center.
from Southfield, Michigan
Submitted on 04-10-2016
Very disappointed with this hotel. It was old and smelled of mildew in the room I was given. The carpet was dirty and furnishing were old. There appeared to be better rooms and newer decor on floor 6 and above. It should be much better once their renovation is completed.
from
Submitted on 04-10-2016
The staff was very accommodating. The newly renovated rooms and the renovated dining and bar area are a major improvement. Breakfast was good. There was a good variety of foods. I like the made-to-order omelettes. The potatoes were chewy and tasted frozen. The happy hour reception is a nice perk of Embassy Suites.
from
Submitted on 10-10-2016
Excellent hotel. Fantastic complimentary breakfast buffet and a very nice complimentary evening happy hour. Rooms are spacious and beds comfortable. They have an adequate exercise room with aerobic machines and free weights. the hotel staff is friendly and helpful. Also has a nice business area with two computers.
from Houston, Texas
Submitted on 12-10-2016
Embassy Suites is one of our favorite hotels. Enjoy the spacious rooms and quality of hotel. Construction was no fun, but it all worked out. Some of the towels had a dryer burn smell, not fresh, but were clean.
from Tucson, Arizona
Submitted on 12-10-2016
Construction made navigating check in a hassle; and noisy during construction hours. Otherwise nice place to stay and renovated rooms nice! Clean rooms.... service was good! Would like bigger restaurant menu.
from Brooklyn, NY, United States
Submitted on 12-10-2016
We were scheduled to stay here for 5 days as of yesterday. When we arrived we found the hotel under construction.... noisy, dusty, floors closed off with plastic, workmen everywhere inside and outside. The hotel had previouly told us that construction would be completed prior to our arrival, but they lied. Desk clerk informed us that this process wound continue until December. We refused to check in and found another hotel fit for occupancy. This is the first negative experience at an ... Read more
from San Antonio, United States
Submitted on 12-10-2016
I visited San Antonio to see my Son and my granddaughters. The hotel is going under renovations but the rooms we shared were very clean, all the staff is excellent and take care of anything you need. I think the breakfast had anything on the menu that you or your children would want. The location is about 2 miles from the airport and very easy to get to. We went all over San Antonio from this location and never had a problem. The beds were very comfortable and everyone enjoyed the hotel vey m... Read more
from Mississippi
Submitted on 17-10-2016
The good - Great room, great breakfast as usual, better than ever evening reception (on my previous visits they served popcorn and chips/salsa, but last night they had chicken salad sandwiches, pasta salad, fruit tray, veggie tray, chex mix, kettle chips, chips and salsa and cheese tray!) The bad - When making reservations there was a statement at top of page. Under constructions in registration area, but all rooms are completed. We thought that meant all work would be on the first floor. Tu... Read more
from
Submitted on 17-10-2016
I've stayed at this hotel on multiple occasions, due to proximity to rental car return and airport. It's a convenient spot to finish business trips. On my most recent stop, I was pleased to find it under renovation. The facility had been showing its age and upgrades were needed. I was given a updated room on top floor and everything was clean and in great working order. As always, staff at desk and restaurant was great.
from Philadelphia, Pennsylvania
Submitted on 18-10-2016
excellent all around and no decrease in overall quality just because renovations were going on. Hotel is convenient both to airport, to Downtown and to Ft. Sam. Look forward to coming again. It is also convenient to all rental car providers.
from
Submitted on 24-10-2016
If you don't mind a little construction it's a great place. The staff was always on the ball and made the stay better. It will look great when it's done. Just be patient, the staff is there to help so you kind of lose sight of the fact that it is under construction.
from Dallas, United States
Submitted on 25-10-2016
Best Embassy I've been too and I've been to alot. The model, design, structure, decor, furniture, appliances are all modern and new. The room was very comfortable and spacious. The bathroom was newly modeled, as well as the furniture in the suites. Best hotel experience at the hilton. Will continue to go to this hotel everytime i visit to san antonio.
from
Submitted on 26-10-2016
Rooms are renovated, clean, spacious and comfortable. Wireless internet was gratis and while not extremely fast, was certainly adequate for email and websufing. TV via satellite TV was also fine. The desk staff were very helpful and could answer/solve any question I had. The resturant was well staffed and food surprisingly tasty...had chicken sandwich and salmon dinner. Both well cooked with flavorful sauces and sides. The evening manager reception excellent, servingcimplimentary beer, win... Read more
from Watauga, United States
Submitted on 26-10-2016
Great food and service throughout our weekend get away. Excellent well trained professional staff that ensure your needs are exceeded at every encounter. We are already planning our next visit to San Antonio within the next few months and will definitely return to this property.
from Calgary, Canada
Submitted on 27-10-2016
I stayed at this hotel while attending a conference in San Antonio. The hotel is at the end of renovations, so the 2nd and 3rd floors, and the front entrance are closed. However, most of the hotel was functional. My room was a corner suite which had 2 windows to the outdoors, allowing lots of natural light. The room was renovated and comfortable. Wireless internet was free, however there was little to no connectivity in the bedroom - a common problem I have found with lots of Embassy Suites. Roo... Read more
from Toronto
Submitted on 28-10-2016
I stay here regularly for business. Fantastic service and accommodations. Courteous staff. Free Wifi is nice. Free shuttle to anywhere within 3 miles (to and from) ... FANTASTIC. Alamo Quarry Market is within that radius for shopping and great restaurants. Highly highly recommended.
from
Submitted on 29-10-2016
Most of the hotel was under construction which I was not made aware of. It was extremely noisy in the morning up until around 5 p.m. and very inconvenient to walk to the parking lot. Door keys were constantly not working, and had to go down 3 times to activate new ones as well as all side doors of the hotel were never working with the key. Cook was rarely there in the mornings and had to wait on his arrival. Would not recommend this place
from Pensacola, Florida
Submitted on 02-11-2016
Excellent service and staff. This hotel is so convenient to interstates and the staff will do anything to ensure your stay is perfect. The free reception every night was great and the selection of food for breakfast was awesome.
from
Submitted on 02-11-2016
The hotel is under renovation, but you really don't notice. The top floors are completed and the ones being worked on are taped off so its not dusty or loud. The parking lot was being worked on, but still plenty of close parking. The staff is super nice and go out of their way for your stay, from the front desk manager Jennifer to the made to order omelet guy. Great free breakfast- so much better than the fake eggs and stale pastry at other locations.don't forget to tip the breakfast staff. I... Read more
from
Submitted on 02-11-2016
We had a great experience at this hotel and would recommend it to anyone even though they were going through some renovations it did not affect our stay at all loved it there!!!!!! we will go back..the staff is amazing they were so willing to make our stay enjoyable in every way! the rooms were also clean i found it to be one of the better hotels that i have stayed in.
from San Antonio, Texas
Submitted on 05-11-2016
We stayed one night while visiting our daughter for Air Force Boot Camp graduation. It was a great stay, room was fantastic- breakfast ahhhh (so-so), 20 minutes from base, very close to the base. Excellent
from Houston, United States
Submitted on 08-11-2016
Was excellent for internet, able to work form the room easily and having the separate room was nice. Enjoyed being able to drink for free in the evenings. My husband was gone to a conference during the day and even though there was construction going on it was pleasant in the room. I enjoy having a "living" room to kick back in instead of having to sit on the bed to read or work.
from Charleston, United States
Submitted on 08-11-2016
Everything about this hotel was absolutely wonderful. I would definitely choose this hotel again. The personnel at front desk, the maid service, the breakfast chef, the decor and location made this a great choice. I wish I had gotten names but since I did not, I would like to express that every employee I came in contact with shows, professional, courtesy and made me feel like I was important to them and to the establishment. They serve with excellence. Great team.
from Richmond, Virginia
Submitted on 10-11-2016
This hotel is a typical Embassy Suites although it has recently undergone renovations. The rooms are well appointed and the beds/pillows are very comfortable. This hotel is pretty isolated as far as no other businesses (particularly restaurants) you can walk to. The room service offerings were just ok but tasty. Evening reception is really poor. I took 3 sips from my glass of soda and was done. No waste here. A few pretzels and some minor offerings but nothing special. AM breakfast was fine. Atr... Read more
from
Submitted on 13-11-2016
great place to stay- loved the breakfasts and evening reception. Good location by the airport for easy in and out access. Surprisingly quiet even tho it's right at the airport. Rooms are very nice especially with the separate sitting room and extra television.
from Phoenix, AZ, United States
Submitted on 13-11-2016
Excellent rooms, upscale and extremely comfortable. The hotel was busy with several groups arriving at different times, but the rooms were very quiet in spite of heavy hallway and lobby traffic. The Breakfast Buffet was amazing with many healthy choices and though busy food items were quickly replenished. Staff are well trained and certainly friendly. Easy access from airport.
from
Submitted on 15-11-2016
We initially chose this hotel because we knew the chain and the location was incredible. Reviews posted on line told us the hotel was under construction so we expected a little inconvenience but absolutely INCREDIBLE experience. Didn't even notice construction happening before our eyes. The breakfast chef is a master chef. Room clean and comfortable and staff very helpful. Definitely staying there next time I'm in San Antonio.
from
Submitted on 15-11-2016
This Hotel is located near the Airport, not far off from Downtown. The Hotel is conveniently located close to Highways. Staff of the Hotel are very professional. I was very much impressed with their Housekeeping staff. Their complementary breakfast is really good.
from Hoover, Alabama
Submitted on 17-11-2016
Lots of involvement by management. It's obvious they are proud of the facility and are striving to keeping everything first class. I stayed here several times during the renovation and feel it was handled in the best manner possible.
from Palos Heights, Illinois
Submitted on 17-11-2016
being in town to participate in a national tennis tournament was very tiring. I looked forward to come back to hotel where I could count on good food for dinner without going back out as well as a comfortable nights sleep.
from Newark, Ohio
Submitted on 20-11-2016
Extremely friendly staff, they offer transportation to restaurants in the area. Bar staff very friendly. The appetizers are stale. The breakfast if good, have made to order, breakfast cereal, eggs, pancakes, potatoes,
from
Submitted on 19-11-2016
Love staying here, always a friendly staff, clean rooms, helpful staff. Internet sucks, but its free. Breakfast always great and friendly staff. I cant think of anymore to say but have to have 200 words for this review so just filling up space. Free parking, great place.
from
Submitted on 21-11-2016
Enjoyed my stay at this Embassy Suites, the room was comfortable as was the bed. Staff was excellent. My first issue was wifi connection to my and my girlfriend's Iphone 6s. Neither of us could use the hotel wifi, so used data for 5 days. I'm a Hilton Diamond, so understand how to connect to hotel wifi. Seemed to work well in the lobby, but on the 8th floor, it was horrible. Front desk wanted to show me how to connect my phone. Gee thanks! Try to not get a room on the highway side. I... Read more
from Laredo, Texas
Submitted on 21-11-2016
Enjoy this hotel. Always stay at this Embassy when traveling to San Antonio. It is actually the best one when it comes to all amenities especially complementary WiFi which the other Embassy hotels charge.
from Bedford, New Hampshire
Submitted on 24-11-2016
I went to this hotel for a conference. The staff is excellent and the food is outstanding. The rooms are spacious. We had no problems picking up an Uber to get to downtown San Antonio. I highly recommend this property and will be coming back here again.
from New York City, New York
Submitted on 24-11-2016
This hotel, close to the airport but far away from the sound of jets taking off and landing, was perfect in every way. The staff was great. The renovation that was going on was not disruptive, even when they had to shut the water down for a few hours. The courtesy shuttle to/from the airport and local restaurants made having a car unnecessary (as did the abundance of Uber drivers to take you anywhere further at reasonable prices!). I will absolutely stay here again.
from Sioux Falls, South Dakota
Submitted on 26-11-2016
They have been updating the hotel and have done a great job. Everything looks nice and some of the little things have made such a great difference. For instance the lights on the night stands instead of coming on super bright have dimmer switches. A small thing but a very nice touch for those of us who like to control lighting. The suite also has great lighting when you want it. A pet peeve of many travelers is that the properties are so obsessed with saving you cannot get enough light to re... Read more
from Dallas, Texas
Submitted on 27-11-2016
The bar tenders were the best They were so professional and friendly. We were greeted by the front desk very quickly when we arrived. We loved the remodel. The lobby new facelift was refreshing. It was quiet in our rooms which is what we were looking for. The one suggestion that we have about the evening reception is that the food needs to be refreshed. They ran out of the veg tray quickly. I love celery and carrots and within the first hour they were gone. The gentlemen that ... Read more
from Bangalore, India
Submitted on 28-11-2016
Had fun staying here on business for 3 weeks! This hotel offers all Embassy hallmark features plus a terrific staff having a great attitude towards hospitality. Explore for yourself. It is being renovated and you can get a much better stay once it's all done. Special mention of complimentary breakfast and evening snacks - you'll enjoy it.
from Wylie, Texas
Submitted on 30-11-2016
They gave my suite to another guest. Didn't have another room exactly like it( 2 bed 2bath) , so they gave me something similar only after I was already in another bedroom,unhappy and complaining. Then treated us as if they were doing us a favor. Water went out for one night during our stay.
from Houston, Texas
Submitted on 30-11-2016
This stay was excellent. The rooms were clean and the food was tasty. The staff were all friendly and accommodating. The hotel is being remodeled and it is lovely. The breakfast have a multitude of choices.
from McAllen, Texas
Submitted on 02-12-2016
This hotel is beautiful. The staff is very friendly and visible. Excellent breakfast with a large assortment. The bed was very comfortable and we did not hear any outside noise. We can't wait to return.
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