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El Tropicano Riverwalk Hotel

San Antonio, TX, US (SAT)

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Based on 1088 reviews
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Room & Rates
Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi, 27-inch TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking, Poolside

Standard Room, 2 Double Beds, Non Smoking, Poolside

2 full beds
Balcony with pool views

Entertainment - Free WiFi, 27-inch TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, 27-inch TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

1 queen bed
Entertainment - Free WiFi, 36-inch TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 queen bed
Entertainment - Free WiFi, 27-inch TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room

Standard Room

1 king bed or 1 queen bed or 2 double beds
Entertainment - Free WiFi, 27-inch TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

1 king bed
Entertainment - Free WiFi, 27-inch TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Iron/ironing board and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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El Tropicano Riverwalk Hotel
110 Lexington Ave, San Antonio, TX US 78205

Rooms
Make yourself at home in one of the 306 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at a restaurant or in a coffee shop/caf. Or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 37000 square feet (3437 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 10.95 for adults and USD 3.95 for children (approximately)
  • Self parking fee: USD 16.00 per day (in/out privileges)
  • Valet parking fee: USD 21.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1088 reviews
from Punta Gorda, Florida
Submitted on 19-05-2016
This was a great hotel in the 60's when it was built - the Rolling Stones stayed here. It is now a bit beyond its prime. The rooms have been updated, but are still a little worn. Oversized King bed. Internet is an adventure. OK breakfast buffet, but otherwise no restaurant. Coffee bar with limited snacks. Marginal bar with limited hours. Try to get a room on the back overlooking the river - very quiet. We were there for my wife's HS reunion so got a group rate - it was worth that price. ... Read more
from Augusta, Georgia
Submitted on 21-05-2016
The hotel is across from the river walk which was a nice walk to restaurants and shops. The room was clean and in good condition. Staff was friendly and knowledgeable. Breakfast was buffet but not included with our room. Street car stops right in front of hotel, cheap transportation (get a day pass) and is the best way to see the city. Would stay here again.
from Beaumont, Texas
Submitted on 22-05-2016
The hotel and hotel staff were great. The room we had was not great. The mattresses were sagging and hard and we had to ask to get more soap and shampoo each day. There was a stain on our top sheet that even though we asked for the sheets to be washed, it was just put back on top each day (we put the sheet on the floor rather than using it).
from Joplin, Missouri
Submitted on 24-05-2016
We got a good deal for our stay at the El Tropicano through a travel website. The location was great, as I wanted to be on the Riverwalk, but far enough away from the hustle and bustle that we could relax in peace and quiet at the end of the night. The hotel was probably amazing when it was first built. The lobby is nice, breakfast buffet is superb. The pool does NOT compare to the photos online. The pics make the pool area look huge when infact, it is small, with the shallowest part of the pool... Read more
from
Submitted on 25-05-2016
My room had a terrible smell when I turned the ac on. Had to turn it off. The room could be updated. The location is not good. Although it is close to alamo and riverwalk you have to take a cab or an uber to get there. The staff was friendly.
from Bremerton
Submitted on 27-05-2016
My stay was great. I love that the staff is always friendly no matter the time of day. This is my 2nd time and will always come back. Liked how the trolley is in front of hotel that will take you downtown.
from
Submitted on 28-05-2016
The nicest thing I can say is the staff were friendly and helpful and breakfast was good. It's near the Pearl Brewery area not a far drive. Must see that. The room was questionable on cleanliness. It smelled old and musty, it felt like I was in a cheap motel. In the middle of the night, I woke up in the middle of the night to a smell of rubber burning or a tar chemical smell. The beds lumpy and pillow small. This place is just not kept up and can use a make over. The only area that looks nice ... Read more
from Grand Prairie
Submitted on 31-05-2016
Awesome stay!! I would recommend this place to others wowith no problem, place was nicely decorated and the beds where awesome! Me and my boyfriend got the Kingsize suite with the river walk boat passes and breakfast it was a great price and we had such a relaxing day and then to top it off we relaxed at the pool afterwards with a refreshing drink from the tiki bar.
from Weott, California
Submitted on 01-06-2016
After a long day of contemporary flight travel, landing at the "El Trop" was like falling into a floating pool chair with a mojito in one hand a fine quality cigar in the other. Despite the humid San Antonio weather which greeted my wife and I, the El Tropicana Riverwalk hotel was the perfect setting and comfort level to start our exploration of one of Texas' finest cities. Situated on the famous San Antonio Riverwalk this place was a great spot to make our excursions into the downtown area with... Read more
from *
Submitted on 06-06-2016
Excellent place to stay. Loved the location and staff and hotel and room. It is a little dated but still nice. Good place for family. The public transit is nearby across street. Went all over San Antonio on 1.30 senior citizen fee. We had river view and it was lovely. Food good.
from Houston
Submitted on 10-06-2016
El Tropicano Riverwalk Hotel is a great place to stay at. My wife and I had an awesome time, place is clean, staff very friendly, the atmosphere in the hotel is really nice and it's close to the river walk and downtown
from Dallas, Texas
Submitted on 14-06-2016
Room was clean. Breakfast good. Nasty birds in filthy cage in the hall. When they say Riverwalk - yes the river is beneath it, however, it's nature only. You have to take a trolley across the street to get to the real Riverwalk with shops and restaurants. You get what you pay for.
from Monterrey, Mexico
Submitted on 17-06-2016
The architects of this building reflects its origins from the 50s. Is not a fancy place, but the location is perfect for tourists who are coming for the first time because it's in Downtown San Antonio, next to Tobin Center and San Antonio Riverwalk.
from Arlington, Texas
Submitted on 17-06-2016
After searching the web for hotels on the river I chose El Tropicano due to the history of the hotel and the pics online it provided. Upon arrival we got our key pretty quickly and went into a room that was very nice and cold!! At this point we are happy! We changed and went to the pool where the disappointment started! The poolside bar was not opened nor poolside waitresses. I had to walk in and down stairs to one bar and asked about the outside bar. Her response was "it's usually open on the w... Read more
from
Submitted on 19-06-2016
Location is about 1/2 mile from main river walk facilities, but the start of the river is right across the street, where very clam and nice for a night walk or morning run. The room was Very nice in size, furniture was well cared for, but the floor near the window was un even, restroom door would not close completely, also believe the maid left one of her nails behind, and there was a couple of holes on the shower curtain. However for the price it was very pleasant, happy with the stay.
from San Antonio, Texas
Submitted on 27-06-2016
This hotel needs a LOT of updating. The bathrooms were not clean and there is NO counter space in the bathroom. The hallways are dark and there are a lot of unmarked doors that are not locked and looked unkept. The lobby is nice, but the rest of the hotel leaves a lot to desire. I paid a discount rate of $130 and I can't imagine paying a penny more.
from allyvalie
Submitted on 27-06-2016
We got this hotel by using the name your own price tool. Not going to lie, we were a little concerned to stay there based on some of the reviews. My husband and I were traveling with our 11 yr old and 4 yr old daughters. When we arrived and got to our room it was spacious and clean, we had no issues at all. We enjoyed sitting outside and having a beer from the bar while our girls had a snack after a long day on the Riverwalk. We walked to and from the main area with restaurants and without ... Read more
from
Submitted on 28-06-2016
I don't normally leave review but this time I have to do it. I'd like to thank Mr Benjamin Pantoja cause he really went above and beyond and did a great job with us, thanks to him we've had a wonderful time I certainly felt like I was home. I'm definitely coming back. Mr Ben you are the perfect example of how to do customer service, kudos to you Sir!
from Dallas, Texas
Submitted on 28-06-2016
The hotel claims to be on the river walk but the attractions are far. They have a nice roof top pool. The air conditioner in the room was working but could not work to get the temperature up . It was super cold in the room. It's a big hotel but on the dead side of river walk
from Winona, Minnesota
Submitted on 01-07-2016
Never complained before. Day one: Room very old. View of front overhang. No towels in room. Water actually running in tub, could not turn off. ( complaint phoned to front desk- with no response), no control over fan from air conditioner - high or off. Day two: Asked for new room. Given room one story up. Still no view. Looked a little newer. New room has water dripping into tub. Left over food in frig. Had do not disturb on room until 10 am. Leaving room asked someone to take out old food. Th... Read more
from Keithville, Louisiana
Submitted on 02-07-2016
Was skeptical to stay because of some of the reviews but we are so glad we stayed. Even though the hotel is old and has some "cosmetic" flaws the place was awesome. My husband, two kids (ages 5 and 1) and myself loved this hotel. Pool is really cool. Main Riverwalk area is a 15 minute walk or you can get a river taxi which is what we did. Hotel staff was friendly and very helpful. Highly recommended hotel and we will definitely be back!
from Texas
Submitted on 08-07-2016
Let me start by saying we have stayed here three years in a roll . The staff is so unbelievably friendly and helpful and fun. The hotel is old and on our first visit 4 years ago it was so clean and great. Then slowly gone down hill each year. We picked this on at first because it's charming. it's retro. It's at the end of the river walk so it's not as expensive. But it had a trolley car that took you into downtown that stopped right in front of the hotel. But this year the trolley is gone. The o... Read more
from Wood Dale, Illinois
Submitted on 10-07-2016
Booked through vacation package (for 6 nights), so we didn't see or hear anything about it. Our first room smelled like mold and mildew, with lots of mold on the bathroom tiles in the shower/bathtub. We complained and they moved us into the room next door. Smelled better, but still a little mold in the shower. Bathrooms are super small, so if you're tall - watch your knees! Main light for the room never worked in the second room. LOTS of families there, so probably good for those with kids looki... Read more
from Groesbeck, Texas
Submitted on 11-07-2016
My 3 night stay at this hotel was an amazing experience. The Hotel was nice and clean. Well, except for when my kids would go to the pool and come back dripping wet throughout the hotel.. lol.. but even then there was someone cleaning after them and all the others coming in from the pool. My family and I really loved and enjoyed our stay. I must say this, The staff was amazingly nice, kind, helpful and respectful!! I really loved them all. The pool view room I had was perfect to watch my kids pl... Read more
from
Submitted on 12-07-2016
Bath room had hair on the floor and in bath room from previous use. The bath room over all, tub walls and toilet and floors were dirty. We had a shared balcony I woke up to my neighbors and their kids bathing suites hanging off the chairs in front of my balcony door. But the hotel lobby was nice and it was nice to be on the river walk. The hotel staff was nice and friendly and the room rate was decent. They did not have the Disney channel.
from Missouri City
Submitted on 13-07-2016
Hotel was clean and staff friendly. The building is older but has been updated in the last few years. Their stay 2 nights get a 3 free was great. Over all awesome experience. Centrally located to river walk restaurants, the market and other sights.
from Austin, Texas
Submitted on 15-07-2016
We spent one night in the El Tropicano. Over all it was a decent place. The hotel is one of the older hotels along the river walk. It was about a mile plus from the main River Walk section that has all of the bars and restaurants so be prepared for a long walk. The walk is not that bad at night but during the day in the summer months it is better to take a cab. Additionally, the rooms could have been a little cleaner. For this reason I am rating this only average. The bed was comfortab... Read more
from Lewisville, North Carolina
Submitted on 16-07-2016
I am staying here for a conference I attend twice a year. Usually we stay in hotels that cost 2-3 times what El Tropicano costs. So there has been a lot of quiet grumbling. El Tropicano is old and a bit shabby; it's noisy and full of kids and families and young people; the food is mediocre and the conference facilities are second rate. On the other hand, this is a fine hotel for a family vacation. It's a good value and the location on the riverwalk is good. It has a toucan and a turtle and a... Read more
from Dallas, Texas
Submitted on 18-07-2016
I enjoyed my stay at this hotel. It is located on the riverwalk and has a pretty view. The lobby area is very nicely decorated and very clean. The bar staff was friendly and helpful. The small cafe had nice choices and good prices. The adjacent parking was convenient and $16/day (not sure how that compares to others in the area). One day I didn't receive any new toiletries, which wouldn't have been a big deal except mine had been thrown away. I was a tad confused but when I called the front des... Read more
from Las Vegas
Submitted on 18-07-2016
I expected after reviewing this hotel on line, a more eye appealing and centrally location along the river walk. It was at the end and quite a walk from the restaurants and other activities. The hotel is an older one with drainage problems in the baths. They do have an awesome gym, but you need a key to get in. I didn't know that until I tried to go in and could not.
from Wichita Falls, Texas
Submitted on 20-07-2016
Great stay, Rooms were clean and it was on the river walk. A bit of a walk to most of the restaurants, but it was still walk able. Overall really enjoyed our trip and would like to go back there again.
from
Submitted on 21-07-2016
From the moment we walked into the hotel I knew it wasn't going to be a great stay. The ceiliing in the lobby was not leaking but pouring with water. The location is way too far from the riverwalk. The hotel is very old and needs alot of updates. The breakfast buffet is $11 and doesn't look too hot! The pool was absolutely filthy with dirt, bugs, etc. The parking was too expensive... $16 per day!
from
Submitted on 22-07-2016
We booked our room through a Priceline deal for my husband's convention. Room is a bit small for 4 people (two adults, two preteens and all of their stuff). However, it's very clean and pretty well maintained. Yes, it's an older hotel and you don't get the 'wow' factor of some other hotels downtown. But the pool/bar are good and the breakfast buffet is more than enough food for a great price. It's a comfortable walk (albeit hot - but we're from Texas) walk to most restaurants and attractions. By... Read more
from Tucson
Submitted on 23-07-2016
The El Tropicano provided an oasis in the middle of our round trip road trip from Tucson, AZ to Gainesville, FL. The hotel had a very nice Caribbean flavor, was well maintained, and located on the San Antonio River Walk. After two long days in the car, a moderate walk down the River Walk was really nice and the scenery and restaurants were well worth the walk. River taxis were available to take us back to the hotel after eating. The breakfast buffet was very nice in the morning and the staff... Read more
from Apple Valley
Submitted on 24-07-2016
Great location,. Across the street from the river taxi, taxis available 24/7, and Uber available upon request. Guest services staff are friendly and knowledgeable. Housekeeping is very thorough. Connoisseur suggested many events, museums and other points of interest and also offered discounts to some points of interest. Hotel if family oriented. Will definitely recommend hotel to friends and family.
from San Angelo, Texas
Submitted on 24-07-2016
We love to get away for the weekends and explore new places, this one was the worst we've ever had! From the moment we arrived the front desk was short and very rude. Once we arrived in our room it smelled of mold terribly! We got ready and left for dinner, told the front desk of the moldy AC on the way to our very long walk to the restaurants on the riverwalk. When we arrived back in our room it smelled worse, nobody had looked at anything. We called again the front desk, he informed us no roo... Read more
from Corpus Christi, Texas
Submitted on 25-07-2016
The room is very dated and beds need to be replaced. The price of the room is not worth it to me. We requested an early check in and when we called we were told by guest services we would have to wait until 4pm normal check in however when we did arrive our room was available. The location of the hotel is further down the riverwalk so it is a pretty long walk to the shops and restaurants. There were no towels available at the pool area either.
from
Submitted on 25-07-2016
The first impression when I initially called was terribly, and it went down from there. It is the worst value I've ever received in a hotel and I travel several times per month. $300 per night for a room that would be worth $70 at most. First, the people answering the phone were very rude. I asked for a manager and the girl passed me to her friend, then eventually I got to "Alex" who was somewhat helpful in securing our room (although the room that he gave us didn't have sliders that shut prop... Read more
from
Submitted on 29-07-2016
The facility is in need of an update. The room was adequate, but strangely designed. You have to pay for everything, parking, breakfast, etc.that most other places in the United States are part of the room rate. While it is on the tour bus line, and close to one theatre, it is two miles to the action if you go by river walk. The staff was friendly, but one day did not clean my room. I will not use again.
from
Submitted on 03-08-2016
Excellent place to stay with the family. Super clean rooms and bathrooms. The pool is awesome my kids loved it! awesome location, Hotel staff great. We loved it! for sure coming back to this hotel on our next vacation.
from
Submitted on 06-08-2016
Be prepared to pay extra for EVERYTHING. Including parking tour car at the hotel. Room was dirty, no trash can in room, no wash clothes. We had 4 in the room total. They only gave us 2 towels daily. Pool was nice. View and Riverwalk was beautiful.
from Houston, Texas
Submitted on 07-08-2016
First timers at this hotel and so far the experience has been awesome! When we got here, our room was on the 2nd floor by the gym. We walked in, we didn't like the location of the room at all! So my husband went downstairs to see what we can do about it. The manager Mr. Art was extremely nice and helpful, he didn't hesitate to give us a better room with a balcony to please our needs. You can tell he wanted us to be comfy and happy! He even offered a suite for a few extra bucks but we took the ro... Read more
from Austin
Submitted on 08-08-2016
I was attending a training in San Antonio for work and they recommended El Tropicano because it was close to the location. As soon as I checked in at El Trop I knew it was special. Beautiful building, unique decor and located on the non-commercial part of the Riverwalk. I plan to return and bring my family and friends. If you want to pay $200 night for a cookie cutter room that could be in any city in the US, there are lots of choices in San Antonio. But if you want something more affordable and... Read more
from
Submitted on 09-08-2016
When we first arrived, the lady at front desk was rude, we were given our room number and we decided that we wanted a room with a patio, so we went downstairs to go ask to see another room and once again the lady was rude but gave us a key card to view a room with a patio, it was 4 of us that went to go look at the room and while we were looking at the room and deciding on whether or not we'd take it or stay in the other room, the frond desk lady sent the security guard to go check on us as if w... Read more
from Angleton, Texas
Submitted on 09-08-2016
We stayed with a large group of children. Reservations and check in was confusing to the staff. We had to make numerous calls to get things squared away. The Valet service was prompt and professional. The rooms are okay, and it offered a coffee maker in the room as well as mini fridge. I noticed the common areas such as halls, vending areas, and the pool area (especially) needed serious attention in cleaning. It is close to the entrance of the River Walk, but it is on the far side where there a... Read more
from Frisco, Texas
Submitted on 10-08-2016
The Hotel itself was just Okay and Basic- but the location was good. Our biggest issue with this place was that they had given our room to another family- who used their programmed keys to come in as we had just gotten out of the shower! Talk about Scary and Shocking!! And quite an embarrassment as their little girl was first to try and enter! The other family was just as shocked! I immediately got dressed & went down to the front desk. I have travelled all over the world and have NEVER h... Read more
from Worcester
Submitted on 10-08-2016
The El Tropicano hotel looks a little bit like a left over from the 60's from the outside, but don't let that fool you. The hotel is updated, contemporary and the location is great. Our King size room was very spacious and even included a separate kitchenette area with sink, fridge and microwave. Everything was clean and the bed was very comfortable. Would stay there again!
from Nashville, Tennessee
Submitted on 13-08-2016
Like many people who review this hotel, I found it in need of a bit of updating. It is an old hotel, and you could easily visualize Lucy and Ricky Ricardo staying here in Black and White on "I Love Lucy!" if vacationing in San Antonio. Unlike others, though, I found my poolside room to be clean and comfortable. I didn't see any roaches or things like others have posted. I did have pods for a coffee maker, but no coffee maker to use them in. It was 105 degrees all three days I was there, but my ... Read more
from Reno
Submitted on 14-08-2016
The hotel is okay, a little dated and run down in areas, but the staff works very hard to make your stay as pleasant as possible. If you are lucky, you will meet Dominique at the front desk. She stood out in a crowd of very helpful people as being willing to go even beyond. A delightful person to work with.
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