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Doubletree Hotel San Antonio Airport

San Antonio, TX, US (SAT)

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Based on 990 reviews
This San Antonio, TX hotel is also convenient to the downtown area, and is close to major attractions and business centers.
Room & Rates
2 Double Beds, Non-Smoking - Doubletree Hotel San Antonio Airport - 1

2 Double Beds, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Two Line Speaker Phone
  • Sweet Dreams Experience Bed
  • Clock with MP3
  • Free (complimentary) WiFi in public areas & guest rooms
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2 Doubles Courtyard, Non-Smoking - Doubletree Hotel San Antonio Airport - 2

2 Doubles Courtyard, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Two Line Speaker Phone
  • Sweet Dreams Experience Bed
  • Clock with MP3
  • Free (complimentary) WiFi in public areas & guest rooms
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Mobility Accessible 2 Doubles w/Tub, Non-Smoking - Doubletree Hotel San Antonio Airport - 3

Mobility Accessible 2 Doubles w/Tub, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Two Line Speaker Phone
  • Sweet Dreams Experience Bed
  • Clock with MP3
  • Free (complimentary) WiFi in public areas & guest rooms
Hide room details
Mobility Accessible 2 Double Courtyard w/Tub, Non-Smoking - Doubletree Hotel San Antonio Airport - 4

Mobility Accessible 2 Double Courtyard w/Tub, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Two Line Speaker Phone
  • Sweet Dreams Experience Bed
  • Clock with MP3
  • Free (complimentary) WiFi in public areas & guest rooms
Hide room details
Mobility Accessible 2 Doubles w/Roll-In Shower, Non-Smoking - Doubletree Hotel San Antonio Airport - 5

Mobility Accessible 2 Doubles w/Roll-In Shower, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Two Line Speaker Phone
  • Sweet Dreams Experience Bed
  • Clock with MP3
  • Free (complimentary) WiFi in public areas & guest rooms
Hide room details
Hearing Accessible Courtyard 2 Doubles, Non-Smoking - Doubletree Hotel San Antonio Airport - 6

Hearing Accessible Courtyard 2 Doubles, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Visual Doorbell and Phone Alert
  • Sweet Dreams Pillow and Blanket
  • Work Area
  • Two-Line Speaker Phone
  • Free (complimentary) WiFi in public areas & guest rooms
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1 King Bed, Non-Smoking - Doubletree Hotel San Antonio Airport - 7

1 King Bed, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Sweet Dreams Pillow and Blanket
  • Work Area
  • Two-Line Speaker Phone
  • Free (complimentary) WiFi in public areas & guest rooms
Hide room details
1 King Bed Courtyard View, Non-Smoking - Doubletree Hotel San Antonio Airport - 8

1 King Bed Courtyard View, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Sweet Dreams Pillow and Blanket
  • Clock with MP3 Player
  • Two-Line Speaker Phone
  • Free (complimentary) WiFi in public areas & guest rooms
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1 King Bed Junior Suite, Non-Smoking - Doubletree Hotel San Antonio Airport - 9

1 King Bed Junior Suite, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Sofabed
  • Table for 6
  • Wet Bar
  • Balcony
  • Refrigerator
  • Microwave
  • Free (complimentary) WiFi in public areas & guest rooms
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Mobility Accessible 1 King Courtyard w/Tub, Non-Smoking - Doubletree Hotel San Antonio Airport - 10

Mobility Accessible 1 King Courtyard w/Tub, Non-Smoking

 Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Two Line Speaker Phone
  • Sweet Dreams Pillow and Blanket
  • Work Area
  • Free (complimentary) WiFi in public areas & guest rooms
Hide room details
Mobility Accessible 1 King w/Roll-In Shower, Non-Smoking - Doubletree Hotel San Antonio Airport - 11

Mobility Accessible 1 King w/Roll-In Shower, Non-Smoking

 Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Two Line Speaker Phone
  • Sweet Dreams Pillow and Blanket
  • Clock with MP3 Radio
  • Free (complimentary) WiFi in public areas & guest rooms
Hide room details
Hearing Accessible 1 King, Non-Smoking - Doubletree Hotel San Antonio Airport - 12

Hearing Accessible 1 King, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Sweet Dreams Experience Bed
  • Two Line Speaker Phone
  • Visual Fire Alarm, Door and Phone Alert
  • Work Area
  • Free (complimentary) WiFi in public areas & guest rooms
Hide room details
1 King Bed Suite, Non-Smoking - Doubletree Hotel San Antonio Airport - 13

1 King Bed Suite, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Refrigerator
  • Microwave
  • Wet Bar
  • Separate Living Area w/Television
  • MP3 Player
  • Free (complimentary) WiFi in public areas & guest rooms
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One Queen Bed, Non-Smoking - Doubletree Hotel San Antonio Airport - 14

One Queen Bed, Non-Smoking

Room Amenities:
  • Hi-Speed Internet Access 9.95/Day
  • Cable Package with HBO
  • Two Line Speaker Phone
  • Sweet Dreams Experience Bed
  • Clock with MP3
  • Free (complimentary) WiFi in public areas & guest rooms
Hide room details
Doubletree Hotel San Antonio Airport
37 NE Loop 410 (at McCullough), San Antonio, TX US 78216

Why Stay Here

Free Wi-Fi
On-Site Dining
Fitness center
Business center
Close to Local Attractions

Resort Details

This full-service San Antonio, Texas hotel offers value, comfort and location to business and leisure travelers, providing complimentary 24-hour shuttle service to the airport and nearby businesses. This convenient location is also close to many major attractions, including:


The Alamo
Six Flags Fiesta Texas
River Walk
SeaWorld



Business travelers will appreciate a complete business center located near the lobby. A sparkling, outdoor pool and whirlpool accentuate the inviting Spanish courtyard with lush vegetation and fountains. Work out in thefully-equipped fitness center.

Accommodation Details

The Doubletree Hotel San Antonio Airport features dramatic Spanish colonial architecture throughout. Spacious Spanish mission-influenced guest rooms and suites are well-appointed with all the comforts of home and modern amenities like data ports and high-speed Internet access.

Restaurants, Lounges & Bars

For your dining pleasure, the award winning Cascabel Restaurant inside the hotel features southwestern cuisine in a casually elegant atmosphere. Relax with cocktails at the intimate Cascabel Bar. Or, venture out into the fabulous city of San Antonio and partake in the world class dining available. The hotel staff will be happy to offer recommendations for a great restaurant.

Pools & Spas

Outdoor Pool

Nearby

This San Antonio, TX hotel is also convenient to the downtown area, and is close to major attractions and business centers.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 990 reviews
from Mukilteo, Washington
Submitted on 22-05-2016
I stayed here on business at the recommendation of a colleague, and I won't be staying again. The rooms are dated and shabby, and questionably clean. On the last night of my stay, I woke up in the morning with bug bites all over my legs. Not all rooms have refrigerators or microwaves. The food at the restaurant is marginal and the service is terrible. We stopped in for lunch our first day, we were the only people in the restaurant, and it took 40 minutes to get our salads. There are many o... Read more
from Fort Polk, Louisiana
Submitted on 22-05-2016
I would stay here again! I would have appreciated toilet paper, shampoo, and conditioner restocked, but other than that, great! Wonderful people, service, and cookies. Bar and room service a little pricy, but convenient.
from Manhattan, United States
Submitted on 23-05-2016
Friendly, helpful staff! Great restaurant and bar, but expensive. Easy check-in and checkout. Housekeeping was okay but had to ask for refills of creamer, etc. Bed was comfortable. Air conditioning worked well.
from Minneapolis, Minnesota
Submitted on 24-05-2016
I would recommend this hotel to my friends, family and colleagues. The staff was very accommodating, rooms were clean and fresh, and all my needs were attended to with cheerful attention. Cookies are a very nice touch. Check in/out was seamless.
from Georgetown, Texas
Submitted on 25-05-2016
When we arrived they gave each person in our party a complimentary warm cookie! The exterior has a San Antonio twist and our room has a little balcony. The room was a nice size so was the bathroom. From our experience the staff is good. The room was clean and over all experience is great!
from Dallas, Texas
Submitted on 01-06-2016
I tried to stay here with my family a couple of months ago. I picked this hotel because of its location and the double tree name. I booked my reservation online and when i arrived they had no record of it and were unable to accommodate my wife, my two children, and I. When the GM Callan Hamman showed up at the front desk, he was sarcastic, stuck up, pretentious, misleading, and even scolded my children who were getting anxious after a long plane ride, shouting at them to be quiet on more than... Read more
from Blue Springs, Missouri
Submitted on 01-06-2016
My reservations were messed up even though I called ahead of time to verify all was in order. The rooms apparently have no sound barrier. The person in the room next door talked for hours and kept us up. I thought he was in our room talking, that is how clear he sounded.
from Houston, Texas
Submitted on 02-06-2016
Staff were not hospitable. You would have to wait 45 or more for breakfast and even after that don't expect quality service. TV was not working in the room and no one fixed it after notifying. It is close to the airport but other wise terrible experience. I have stayed at many Double Trees but this one was not up to Double Tree standards for sure. Would not recommend it.
from Las Vegas, Nevada
Submitted on 04-06-2016
Nice Property close to the airport and downtown San Antonio. Hotel is nice and clean. Beds are very comfortable. Internet works reasonable speed. Room décor is very nice. Lots of well lit parking with easy access to the freeways. Lots of Restaurants close by.
from Houston, Texas
Submitted on 04-06-2016
Once a year or so I try this hotel again. Still disappointed. I used to stay at this location a lot 6-7 years ago but stopped staying because the hotel was getting rough around the edges. I am in San Antonio a couple of times a month for work and have been choosing other properties for my regular stays. My choice in the area has become the Hilton San Antonio airport. The Hilton performs head over heels better than this Doubletree at the same price point. Check in was efficient and they kindly... Read more
from Dorado, Puerto Rico
Submitted on 15-06-2016
My wife and I went to San Antonio on a house hunting trip. The hotel staff were very friendly and were happy during their work. Also, the location is where we wanted to stay, next to the airport. The room was clean and quiet. The hotel appearance was pleasant and inviting. All of this made us feel good about our choice for selecting this hotel.
from Houston, Texas
Submitted on 16-06-2016
The double beds are more like twin beds and the hotel rooms are too dated. The furniture is old and they still have popcorn drywall and ceilings. The courtyard view is not a view at all because they have huge trees that block any view you may have on the 2nd floor. The cookies are the best!
from San Francisco, United States
Submitted on 17-06-2016
This hotel is desperate need of a make over. I was put into a 'courtyard' room which they promised would be quiet. It opened onto a common walkway, so people were always walking past my windows, so I had to close the curtains. It also looked out over the pool, which was quite noisy until after midnight. BLAH. I won't stay here again.
from Houston, Texas
Submitted on 18-06-2016
Great Staff, very nice/clean rooms. Location has easy access to freeways and there are nice places to eat fairly close. Beds and pillows are comfortable and my room was very quiet and dark when I was ready to sleep. Nice work area and high speed wifi available.
from Fort Worth, Texas
Submitted on 19-06-2016
I stayed at this hotel because I came to town for a conference and it started on Friday and ended on Sunday!! I was given StarQuality treatment from the time I walked into the door until the time I checked now! Since I am an honors member I felt like they were willing to give me extra special care and for that I was truly grateful! I did eat breakfast at the restaurant and felt it was a little pricey for the buffet that they served and what they offered! Would've been nice to have an omel... Read more
from
Submitted on 29-06-2016
The beds were comfortable. Hotel is very very clean. It was very easy to navigate around. The outside area was nice as well as the pool. Staff was polite and professional. Hotel was quiet while in room.
from Allen, United States
Submitted on 29-06-2016
We went to SeaWorld and basically only used the hotel to crash, but it was very comfortable and the room was spacious! The only thing that we needed was a little bit more space in the bathroom, but aside from that, the trip was a great success and my family was able to rest peacefully in a nice room.
from Missoula, Montana
Submitted on 30-06-2016
I had a very enjoyable stay here during a quick business trip to San Antonio. Arriving late, the staff was very friendly, quick to get me checked in, and welcoming. (If you're a member of Hilton rewards and book direct you receive free water bottles and the famous doubletree cookies upon check in). Pros: spacious room Very clean Incredibly comfortable bed Great courtyard and pool area Amazing staff- friendly, helpful and accommodating : I had to check out while waiting for a colleague to pick... Read more
from Houston, Minnesota
Submitted on 30-06-2016
The property was quaint and under contructuction with no visible on-going work in progress. I stayed on first floor, down the 100 wing. The rear door was unlocked and left open all night. Anyone from the street was able to walk in.
from San Antonio, Texas
Submitted on 02-07-2016
Great hotel. Nicely remodeled. Staff is very accomodating to the needs of the guests. Had problems with the coffee pot. They immediately brought a new one to the room and a pot of freshly brewed coffee so as to not delay our breakfast
from New Braunfels, Texas
Submitted on 03-07-2016
Was a great value for the price, was unexpectedly nice, staff was very friendly! We stayed an extra day because we were comfortable. Room service and restaurant were great. The only thing I would change is better or more pillow options although we didn't ask.
from Baton Rouge, Louisiana
Submitted on 08-07-2016
The bed was awful. I woke up with an aching back every morning. The whole bed would move if either of us would turn or adjust to try and get comfortable. We had a king size bed with small full size pillows. They only put two towels in the room. I had to request an extra towel every night. I have very long hair and I need a towel for my hair and one for my body. My husband had to use my damp towel the first night.
from Centennial, Colorado
Submitted on 09-07-2016
Nothing special. Good staff here but the hotel is so outdated that you won't really want to be here. Little things like no air conditioning in the elevators immediately knock out down a few pegs in your mind.
from Terry, United States
Submitted on 09-07-2016
Room was very hot and the bed was way to soft which made it uncomfortable, when you sat on the bed you would sink into it making it hard to get comfortable. No icebox or microwave in room made it inconvenience.
from delrio, United States
Submitted on 09-07-2016
I absolutely love staying here. I have always been made to feel at home and everyone is truly genuine in the manner in which they conduct themselves. They will go out of their way to make your stay a pleasant one.
from Corpus Christi, Texas
Submitted on 10-07-2016
Wonderful experience, staff is always ready to help & the breakfast is amazing! We did experience that our room was a bit hot but they sent someone right away to fix our air conditioner! I Would definitely recommend this hotel!
from Mexico City, Mexico
Submitted on 11-07-2016
We used to come to this hotel quite often, but lately we stayed mostly downtown. This time we decided to stay again at the Double Tree and we were very happy to find that it still is a great place to stay. It is in front of the North Star Mall and the hotel has a shuttle to take you there. There are several good restaurants close by and the location is perfect since you can get anywhere in a few minutes. The rooms are large and nice, the bed was really comfortable; it has a coffee maker and c... Read more
from McAllen
Submitted on 12-07-2016
Room temperature was hot and humid during the entire stay. The staff is very helpful and did what they could- sent up a fan- but rooms were still not very comfortable temperature wise. The engineer came up and mentioned that the filter was dirty and that the cooler was not cooling as it should.
from
Submitted on 12-07-2016
Even though there were some glitches with my stay, overall it was a really good experience. The quality of the room and the service were worth the price paid. I would definitely recommend this hotel to others.
from Pflugervillle, Tx
Submitted on 13-07-2016
Stayed one night, have wall thermostat and one little vent by window to cool the whole room down. Room never cooled down enough, the a/c worked, just need another vent or window ac unit. Not up to par for a Hilton
from The Woodlands, Texas
Submitted on 13-07-2016
Overall experience with Double Tree was excellent. From the front desk staff to security outside. Great location not to far from Sea World and The Riverwalk.No issues what so ever would stay here again on our next vacation to San Antonio.
from DFW
Submitted on 17-07-2016
Staff was nice and accommodating. Breakfast was really good and hot every day with varying options. The hotel has been renovated but needs more attention to the details.Lobby is nice, welcoming and well-lit. Hallways on floors 2 thru 5 arent that well-little at all. The elevators interiors are stained and need to be cleaned. The werent enough plugs in the room and the ones on the lamps were really loose. The fridge and bathroom door had stains in/on them which were wiped away easily (not my job... Read more
from grand Prairie, United States
Submitted on 18-07-2016
when i arrive on 7/13 and went up to my room i found several bugs in the bathroom. So i went back down to the front desk where i reported the problem and they gave me another room. I will not stay at this hotel again. thank you
from Dallas, Texas
Submitted on 19-07-2016
Had one of their hamburgers and it was one of the best that I had at a hotel. If ever staying here and need a quick dinner, you can't go wrong with ordering one of these. It is a really nice hotel and the rooms look to be upgraded as well. Great environment if on business.
from Forney, United States
Submitted on 20-07-2016
Great hotel in San Antonio close to airport, food and shopping. Rooms are nice old Spanish Villa feel to them. Breakfast is great and the staff is amazing. I would recommend this hotel for business or pleasure.
from Fort Worth, Texas
Submitted on 21-07-2016
Travelers, a pretty good place to stay.... decent Wi-Fi speed. The staff at this location is as friendly as I have dealt with! They actually care and it shows!!! The Wi-Fi was fair, the bed was good! Great location!
from Hendersonville, Tennessee
Submitted on 22-07-2016
The first time we had a corner suite with a dining room table and a huge bed. This time we booked a room with a balcony over looking the pool. Both times we were very happy with our rooms, we could walk to dinner, and we are only minutes from the airport.
from Kerrville, Texas, United States
Submitted on 25-07-2016
I've stayed at several double tree Hilton's but I must this say this one was my least favorite. It was a very nice hotel, close to the airport and literally across the street from Northstar mall. We were on the 5th floor with a beautiful view of the courtyard and swimming pool/hot tub. Now..understand we do live in Texas BUT our room was a little warmer than we liked so we didn't sleep very well even though thermostat said it was 64 was probably more like 78. Upon check in there were no typical ... Read more
from Houston, Texas
Submitted on 29-07-2016
Hotel staff was very nice and accommodating. We received one water and one cookie at check in. Room was nice, but had a stall odor easily fixed. Overall very nice hotel with a beautiful pool and court yard. Bring your family. Note: If you have a large amount of luggage when checking out, carts are hard to find. You can wait 20 minuets or more for a free cart.
from Houston, Texas
Submitted on 31-07-2016
Cleanness was a problem, had two rooms and both were the same. I don't believe it was going to improve by asking for another room. A lot of around the tub. The room smelled like mold, I will not stay at this hotel.
from Helotes, Texas
Submitted on 31-07-2016
Got a great deal on this Doubletree. Next to major mall, 5 minutes from airport, next to Highway. So why am I giving hotel a low rating?!? Hotel is over 30yrs old and it is showing its age. Rooms are small, noisy, bathroom is extremely small. Wifi doesn't work. I called front desk and they told me that if I wanted better Wifi, I should purchase their better Wifi package!!! Most rooms surround the pool and have a view of pool. When you enter room, there is a desk by door that makes it very diffic... Read more
from Midkiff
Submitted on 02-08-2016
Very nice trip to the sale. Staff was so very helpful with directions and very nice. Very accommodating. Beautiful place to stay. But all the traffic and construction going on in the area made it hard to get around. But that is no fault of the DoubleTree.
from
Submitted on 03-08-2016
I am a HHonors member and usually, (not to sound uptight), you get SOME better treatment. I didn't. the room was big and bathroom tiny. Had to ask for toilet paper about 3 times before I just got it myself. I requested to have a mini fridge and microwave with me because i was traveling with an infant (for milk, food, formula, etc). I was told there werent any and they'd let me know. stayed for 5 days, never had a fridge or microwave available. I brought my own homemade baby food which had to get... Read more
from Nashville, Tennessee
Submitted on 04-08-2016
First time staying away from the riverwalk in San Antonio. Great location within airport. Less than 10min taxi ride ($12). Didn't like that it was 25 mins from the River Walk but the location isn't terrible. The room was really nice, clean, and comfy. Quiet room, nice pool area, Very Friendly Staff. The bartender was really nice and the drinks were good.
from
Submitted on 07-08-2016
Took a breather this weekend and really rested in this hotel. The rooms are spacious, clean, and well-kept. Check-in was very smooth. Thank you Isaac for being so courteous and professional. I was not in the mood to dine out, so I ordered room service. You have to try their double tree cookie sundae!!! It was incredibly delicious. The food was just as good and at a good temperature. Overall, I enjoyed my stay at Double Tree. I can't wait for my next visit.
from
Submitted on 07-08-2016
My husband and will normally stay somewhere near the Riverwalk, but because I waited too long to book a reservation there were no rooms available. But this was a blessing in disguise. Isaac at the front desk was very professional and checked us in right away. He gave us warm, chocolate chip cookies which were delicious! Our room was spacious, and very clean. The restroom was clean too. My husband and I slept very well. We both agreed that we will stay here again. I also liked that there is a ... Read more
from
Submitted on 10-08-2016
Excellent location easy on and off from Loop 410. Friendly staff , rooms are very nice. There wasn't an abundance of hot water in the morning for shower but other than that it was an excellent stay. Parking is limited I had difficulty finding parking in the evening.
from Bel Air, Maryland
Submitted on 14-08-2016
My family and I stayed here while traveling to TX from MD for my Grandmother's 80th Birthday Party, which was held at this hotel. I was pleasantly surprised at how big this hotel is, I actually got lost a few times. This hotel is beautifully decorated in rustic Southwestern decor, which I happen to adore. There are ample meeting rooms and community areas for hosting large events. My son loved the hotel pool! The rooms are average size for this area but they're very well decorated. The bedding is... Read more
from McDonough, Georgia
Submitted on 14-08-2016
This hotel is my favorite when I come to San Antonio, the staff members are warm and friendly paying close attention to your needs. It is located just walking distance from a major shopping mall, several major restaurants, and major throughway.
from Houston, Texas
Submitted on 15-08-2016
Overall I liked the location the price was good compared to others around. I did not like the maids walking into the room randomly one at 6 in the morning the other at 11 made me feel rushed. I am not sure if that happened to anyone else or it was just a weird coincidence. The AC also didn't get as cold as I would like or like I have had it at other Hilton's. Make sure to ask for your cookies at check in not sure if they ran out but we did not received any. They say breakfast ends at 11but they ... Read more
from Sioux Falls, South Dakota
Submitted on 16-08-2016
Hotel was beautiful and all staff were great! We received fresh cookies and water when we checked in. Our 5th floor room looked great and was clean ither than the dead bugs in the light in the bathroom. As others said, you only get 2 towels which is a pain, and the air conditioning couldn't keep our room at the temperature we wanted. There is one ice machine on the 5th floor and we had to walk around the entirw floor to get to it. But they did play a movie for children in the pool area in frid... Read more
from South Houston, Texas
Submitted on 16-08-2016
The hotel was excellent all the way from booking until we left, amazing staff. I would recommend everyone stay here. It's a great stay for the money. Kids enjoyed the Friday night movie, and the pool !
from Troy
Submitted on 17-08-2016
Ok I was very displeased with this being a Hilton property. I expected a lot better especially as an honors member. What I noticed: 1) there was a roach in the shower and one crawling towards me at breakfast. Mgt did nothing 2) the room attendant came to the room far after 3PM 3) the business center was down and I could not access it through my four days there. 4) the laundromat was down for my entire stay there 5) although the van taking you places was a nice touch it was overshadowed by th... Read more
from Houston, Texas
Submitted on 03-09-2016
I had a great experience and look forward to my future business trips to San Antonio and staying at the Doubletree. I have already recommended two other of my colleagues to stay there for their upcoming travel to San Antonio!
from College Station, Texas
Submitted on 04-09-2016
Visited here on my stay for a concert. First if you are going to the AT&T center via a Uber DO NOT go this route. It cost a good $44 dollars there and $87 to get back. This hotel is nice, has a Spanish style theme which I liked. Rooms were clean, cold, and we'll kept with comfortable beds. The jacuzzi is really small and once a few people get in it won't fit many others. The pool is spacious though.
from Rahway, New Jersey
Submitted on 05-09-2016
Small bathrooms in room and hot tub was small too. But very clean rooms as well as all over hotel. Very friendly staff, very accommodating. Outdoor elevator was cute and convenient. Would definitely recommend!
from Midland, Texas
Submitted on 06-09-2016
The location and quality of the hotel is great but the last two out of 3 times that I've stayed with them there has been an A\C issue. This last visit I didn't notice that the room wasn't getting colder until 2:00 AM and I had to get up and change the A/C fan setting to high then the room started cooling. Auto fan was not working at all. It's a small issue and really the staff was great and would have moved me it I had asked but who wants to change rooms at 2:00 AM. Next time I will check to ma... Read more
from
Submitted on 07-09-2016
The Double Tree San Antonio Airport is a hidden treasure in the midst of all the hotel in that area. With all the renovations now complete, I had no problem resting comfortably and enjoying the nearby restaurants. I stay at this hotel each time I visit San Antonio on business.
from United States
Submitted on 10-09-2016
All of the staff were very helpful, friendly and the gentlemen at check-in were funny. The cookies are yummy and they offered me a second cookie the next night when they saw me. They remembered me saying how good they were. That's good service. Love the snack area. Breakfast delivered to my room was delicious and the girl that brought it was super nice.
from Toronto, Canada
Submitted on 13-09-2016
Hotel staff was friendly and very helpful, room was clean, bar had great appetizers, outdoor pool was amazing. Location was great, close to the airport, only 15min from downtown core, lots of food and entertainment options in the area.
from Marietta, Georgia
Submitted on 14-09-2016
I had a room overlooking the pool and courtyard. They had a very polite staff. Breakfast was nice as you expect at a Hilton property. 2 minute free airport shuttle. I would recommend this hotel for business travel. JC
from chicago, United States
Submitted on 13-09-2016
came to san antonio to visit family and see my doughter at fort sam very nice visit bed comfortable extra towels came on request mary at desk printed up boarding pass for on way home very nice option and service
from San Diego, United States
Submitted on 18-09-2016
Ive arrived in San Antonio many times .This time flight was very late . Arrived past midnight . Shuttle pick up was effcient and check in got me to my room in no time . Next morning shuttle took me to rental car immediately . Congratulations !!!
from Palestine, Texas
Submitted on 19-09-2016
I felt as a Doubletree it should have been more kept. The Hotel appears to have been let go and is not being kept to the high level that I have experienced in the past in Doubletree's across the country.
from Austin, Texas
Submitted on 19-09-2016
Just trying to get away for a night by myself. Like to say I did not have high expectations, merely wanted a comfy bed, cable, room service. The room was fine and restaurant was decent for hotel food. When checking out I was charged twice for my room and managers were not helpful in solving problem. Had to go through Hilton honors customer service in order to get my refund for the second charge and wait 4 days for it be in my account. All the while this ruined my stress free getaway and took an ... Read more
from HIGHLANDS RANCH
Submitted on 19-09-2016
Hotel is in dire need of a renovation. Walls paper thin, could hear conversations in the next room as well as the hallway. Room smelled of smoke. Toilet did not flush well. No deodorant in the sundry store or offer as complimentary like other Hiltons
from
Submitted on 23-09-2016
I had an excellent stay at this hotel. It was easy to get to in San Antonio and close to the area I needed. The atmosphere and cleanliness of the hotel was very good and the restaurant/bar staff were very entertaining and enjoyable. For business or pleasure I would stay here again.
from Dallas, Texas
Submitted on 24-09-2016
Very pleasant stay. Very nice and clean next time I go to San Antonio I will reserved my stay there. A little far from downtown but worth the distance. Very please and happy to have stayed there. Thank you.
from Blountville, Tennessee
Submitted on 25-09-2016
After reading reviews of this hotel I was a little apprehensive. However, I was pleasantly surprised. We visited in Sept. 2016 and I understand this is a pretty busy time for San Antonio. The hotel staff were very accommodating and our room was clean and typical for the Hilton brand. The hotel is older and therefore you don't pay as much so you can't complain if things need a little attention. It's a large hotel in a very busy city and I'm sure it gets significant wear and tear! All considering,... Read more
from Laredo, Texas
Submitted on 26-09-2016
Good food, excellent service. The room was clean but hot. Called front desk, they sent someone up. It was set on low. He set it on high and lowered the temperate. The bed was comfortable and the linens were clean.
from Bloomington, Minnesota
Submitted on 26-09-2016
The hotel staff was very welcoming, helpful, eager to please. Location convenient to main freeway, major shopping malls, restaurants, and accessible to River Walk. The central courtyard and swimming pool a nice addition, and fit the South Texas Hill Country setting.
from Houston, United States
Submitted on 27-09-2016
My husband and I visited this past weekend for his birthday. Our stay was amazing. The staff was so professional from the front desk to maintenance and the restaurant staff. Our room was great and the view was awesome. We will definitely be coming back.
from
Submitted on 08-10-2016
I stayed in this hotel September 08-12 and had a pleasant stay. Although I have no complaints about my actual stay, it was the after experience that was absolutely dreadful. My stay was pre-paid and when I gave my card for incidentals I did not expect to get charged. However, looking at my bank statement I was charged again. I immediately called and did not receive an answer for 5 days. I decided to call the manager, I was helped by the accounting department after I spoke with the manger. I had ... Read more
from San Antonio, United States
Submitted on 09-10-2016
Not happy with bathrooms or furniture cleanliness. The staff was helpful but unable to find a room that was any better than the 4 that we had. The bar staff was great and the food at the restaurant was nice. Very convenient to many shopping and food choices.
from Bryan, Texas
Submitted on 10-10-2016
Great service every stay never had an issue and have been to this hotel several times nice employees great pool area bar restaurant would recommend to anyone staying in San Antonio close to mall and several great restaurants
from Schertz, Texas
Submitted on 11-10-2016
Front desk were very courteous and friendly. We received several goody bags with water and cookies. I'm very happy with my stay. However, the room can definitely use an upgrade. Everything was outdated and old.
from
Submitted on 11-10-2016
The hotel was perfectly located for our needs, near restaurants and highways, but despite this, our room was always quiet. Our first room's air conditioner was broken, but the staff corrected this problem immediately. The bellman helped us with accurate directions and additional help when needed.
from San Antonio, Texas
Submitted on 13-10-2016
Our Silver Caduceus Association held its conference/reunion at this hotel and the food, service and attention to detail was absolutely fantastic. Accommodations were good and well managed for us. Highly recommend Cali as your hotel group coordinator who was the best coordinator I have ever experienced. Claire, the Sales Dept administrative assistant was always there for us as well. Even the General Manager kept an eye on things.
from Oklahoma City, United States
Submitted on 13-10-2016
This location is one of the most beautiful locations to stay while in San Antonio. The Architecture is classic San Antonio (Spanish Style) and the surrounding Oak Trees are a tilt to their proximity to the Hill Country. A family favorite.
from Annapolis, United States
Submitted on 15-10-2016
Loved the architecture of the hotel and the cleanliness and comfort of the rooms. It was conveniently located. The view to the inner courtyard was great--loved the glass doors to the rooms. Would highly recommend this hotel
from
Submitted on 17-10-2016
The place had a traditional vibe to it and was a little older than my preference. However it was a good experience that made me feel the roots of San Antonio. If you're looking for something newer and modern then I advise to look elsewhere like the Hilton Airport
from Key West, Fl.
Submitted on 18-10-2016
After a stressful week at Lackland Air Base, we stayed at this location at the end of our trip. Wish I would have been there the whole time. The limo driver was so pleasant, and the front desk staff as well. That night when we arrived we felt life we were in Heaven. Very clean and comfortable!
from Holland, Mi, United States
Submitted on 19-10-2016
The staff, facilities, food, and accomodations were excellent!! Callan, Cali, Clare, Jasmine, Janel, Isaac, Albert, Zachary, Daniel, Walter, Pedro, and all of the staff made us feel at home, and attended to our needs!! What a great reunion!
from Gloucester, Virginia
Submitted on 20-10-2016
The people at the counter were not friendly, our room had a busted light that was half out it was a hazard that was never fixed,and the tv was very fuzy and hard to watch. One of the worst stays ever.
from New Delhi, India
Submitted on 20-10-2016
The hotel is just not intended to handle business guests. This is more for people spending time with family and friends. Closer to the Airport is one positive but there are other options such as Staybridge, etc available with the same price tag. In some of the rooms, WiFi connection is very poor. A sudden change in extension of stay is not attended to properly so please confirm with the front desk twice or plan is advice. I had a personal experience with that. The rooms are ok not something th... Read more
from Killeen, Texas
Submitted on 22-10-2016
This hotel has been here a long time and we had an event here for my wife. It's. Spanish style hotel with a beautiful courtyard and pool. There is a huge net on the roof covering the courtyard which was torn down by the last storm. It function is to keep the birds and bats out so now the new net is up but some bats are still in the compound we were walking in the courtyard at night and were swarmed by the bats. It was pretty cool they don't attack but fly really close to you. They are scheduling... Read more
from Huntsville, United States
Submitted on 24-10-2016
I had the best time at this Hotel. The mall is next to the hotel and lots of places to eat etc. The facility is clean and have a lot of character and I felt as though I was in Spain because of the structure of the building Spanish influence.
from Atlanta, Georgia
Submitted on 29-10-2016
They have a bat problem. It's hard not to notice when you are dodging bats to get to your 'pool view' room. You would think it would be a decent room when you select pool view. But it was traumatizing and a horrible experience overall.
from Irving, United States
Submitted on 01-11-2016
The good: it's at a convenient location with NorthStar Mall (and by extension, Alamo Drafthouse) just across the highway, and equal distance between my scattered family residences. The rooms are older, but they are clean (except for the carpet; see below) and the AC units are new. The complimentary wifi was okay: I streamed a movie I rented from Amazon Prime using my iPad and there was only a slight interruption during the middle. The Courtyard is nice and the staff is friendly. The Bad: Not ... Read more
from dtw
Submitted on 03-11-2016
This property is nice but really needs a makeover. Doors are loose and did not close properly. Staff was cooperative and helpful. As always the cookies are GREAT!! I would recommend this property but trust it will be updated soon.
from Philadelphia, Pennsylvania
Submitted on 04-11-2016
Avoid room 506 and any room facing the interstate. The room that was pre-assigned me (and was told it was an upgrade) was like sleeping in the middle of the interstate. The traffic noise was unbearable. When I complained the manage gave me flipped responses and was not alt all helpful. The pictures make this place seem like an oasis and it is far from am oasis. Unless you like sleeping in the middle of constant traffic.
from Newtownabbey, United Kingdom
Submitted on 04-11-2016
Our trip was to visit our son and we always stay at this hotel as it is easy to get to/from airport with shuttle. Also the shuttle to the mall is great when our son is working. The staff in Hotel & restaurant are friendly and welcoming As some of them remember us from previous visits.
from Lincoln, Nebraska
Submitted on 05-11-2016
Prices are high. 2 dollars for a bottle of water. AC turned to as low as it gets doesn't even get the temp down to 75, it's like this in the entire facility its horrible. Location is not very desirable even though the building is pretty it is very outdated.
from Colleyville, United States
Submitted on 08-11-2016
The hotel was just perfect to accommodate our conference, the conference rooms had good layout, close and easy to find. each room had tables with candies and note pads and pens. All hotel staff were friendly, my room was nice with a great view of a pool courtyard area. I would stay there again.
from San Antonio, United States
Submitted on 12-11-2016
Disgusting bathroom. Business travel and was not expecting to see such a room. Absoultely disgusting. Water everywhere. Disgusting bathroom. Awful hotel. I wouldn't go there ever again. Waste of money. Very bad.
from Austin, Texas, United States
Submitted on 15-11-2016
99.9% of my stay at this hotel was excellent. My only complaint is that the toilet flush was obnoxiously loud, even to the point of waking me up when my husband used it in the middle of the night. And when you're standing right next to it when it flushes, it is startlingly loud.
from
Submitted on 15-11-2016
Very nice hotel at an incredible price in a central San Antonio location. The staff was very knowledgeable and friendly and all the smiles proved it was a genuine feeling! The décor was very nice and the courtyard area was very inviting. Great job!
from Dallas, Texas
Submitted on 16-11-2016
I hosted a business event here in April 2016. The staff was courteous. Unfortunately, the event tables were not set in the room at the contracted time. The food service was delivered on time. The courtyard is nice for fresh air.
from Baton Rouge, United States
Submitted on 17-11-2016
The staff were so nice and welcoming. We had a great stay here! Room was very clean and quiet. Close to a lot of restaurants, shopping, and downtown. Room service was great. Check in and out process was super easy and fast.
from Uvalde, Texas
Submitted on 19-11-2016
I have been staying at this hotel and its predecessors since 1982 with mostly comfortable stays. However on two recent visits my rest was disturbed by emergency evacuation calls in the dead of night which were false alarms. The hotel however is a good location for the airport as well as shopping being near North Star a major shopping mall. The staff is agreeable particularly frank in the bar and prah on the front desk .The restaurant is good and the hotel has a romantic Hispanic feel with... Read more
from Delray Beach, Florida
Submitted on 20-11-2016
Why? Room smelled; AC didn't work;internet didn't work; hotel was noisy I digitally checked in but when I arrived checkin staff said I didn't have a room and they were sold out! I always request a room away from elevator and my room was next to the elevator!
from San Antonio, United States
Submitted on 21-11-2016
Staff was extremely uninviting. They seemed annoyed having to cater a big group. The food was definitely not up to par for what was paid. Would not recommend using this hotel for business or big group events.
from Milano, Texas
Submitted on 22-11-2016
Okay, if you come here for business then I won't complain but this is not a family friendly hotel. The hotel is old and not really updated probably due to the sheer number of rooms. There are both exterior rooms facing the outdoor atrium and interior rooms with hallways. It is very dark especially when it was raining or at night. My room was 10x10 with a double bed. Very small but with all the necessary amenities. I will say the meeting facilities are great and the lunch we were served was excel... Read more
from San Antonio, United States
Submitted on 22-11-2016
I enjoyed the quality of the staff and comforts at the Doubletree near the airport. Very easy to get to the airport. The courtyard room I had included "French" doors that you could go out to the pool area from, without going back to the hallway. Nice, resort style touch. Breakfast was good and a very good value. Service was excellent.
from Henderson, Nevada
Submitted on 23-11-2016
The hotel furnishings were old and outdated. Not what I'd expect from Hilton. The heat did not work so we froze during our stay. The shower was quite cool too. We would not stay there again. The staff was nice but they can't fix old or cold!!
from
Submitted on 26-11-2016
We found a reasonably priced room to stay to catch an early flight and expected a place to rest for the night since this is an airport hotel. We were quite surprised to find a well appointed hotel, full of charm. There's a beautiful courtyard and pool, spacious rooms, warm cookiesū??? and friendly staff. And of course the standards of a Hilton.
from Austin, Texas
Submitted on 27-11-2016
Air conditioning did not work! We put in a service request shortly after arrival but the room was still warm when we returned that evening. Our room shared a wall with the elevator so all night we heard a strange"grinding metal" sound as the elevators moved between floors. (This sound could also be heard while riding in the elevators). While the room had 2 beds they were full size and very uncomfortable. Upon checkout I shared my concerns with the front desk and was offered a breakfast buffet co... Read more
from San Antonio, Texas
Submitted on 30-11-2016
My stay was very enjoyable. Across from North Star Mall when I did a lot of my Christmas shopping. Staff was very knowledgeable and helpful. I will be returning in February 2017 for a 3 day weekend. So enjoyable.
from San Antonio, United States
Submitted on 01-12-2016
Beautiful property well maintained. Large room with French doors onto a balcony. All in all a very pleasant experience. If we are in San Antonio again, we will stay there again! And the Doubletree cookies are always the best.
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