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Best Western Plus Sunset Suites-Riverwalk

San Antonio, TX, US (SAT)

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Based on 1006 reviews
Room & Rates

Suite, 1 King Bed with Sofabed

1 king bed or 1 sofa bed
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Suite, 2 Double Beds, Non Smoking (with Sofabed)

2 double beds
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Suite, 1 King Bed, Accessible, Non Smoking

1 king bed
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Suite, 1 King Bed, Accessible, Bathtub

1 king bed
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 double beds
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 double beds
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Suite, 2 Double Beds, Accessible, Bathtub

2 double beds
Entertainment - Free WiFi and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Standard Suite, 1 King Bed with Sofabed

1 king bed or 1 sofa bed
Entertainment - Free WiFi and wired Internet access, TV with pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details
Best Western Plus Sunset Suites-Riverwalk
1103 E Commerce Street, San Antonio, TX US 78205

Rooms
Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands.

Dining
A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 3.19 per person (approximately)
  • Self parking fee: USD 12.95 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1006 reviews
from Alameda, California
Submitted on 13-05-2016
When in the shuttle from the airport driving up the street to the hotel I was thinking "Gee, I feel sorry for whoever is staying here!". It looks like you are driving through an industrial part of town, a little shady. Surprise, it's MY hotel! Nice bright clean lobby, the front desk staff was very friendly, the room spacious and clean. I had requested a room NOT near the elevator, but of course got one right next to the elevator. I have to be honest, I never heard it nor the people getting ... Read more
from
Submitted on 17-05-2016
I stayed here for a safety conference in May, arrived at 2:30 and was told there was no one that could help us because they were in the middle of shift change and that they would not be able to check me in until 3 because all the rooms were dirty. Upon check in at 3:15 my room was large and nice but the walls are extremely thin and Ac extremely loud. For the price charged, stay elsewhere.
from Austin, Texas
Submitted on 19-05-2016
This was a delightful place to stay for a conference on the other side of the highway. I was concerned about walking back but the underpass is lit with LED lighting and there was plenty of traffic around. The location is in close proximity to the riverwalk and convention center making walking back to the hotel after a strong margarita very, very convenient! ;-) I would stay here again but know two things: Ask for a room on the opposite side from the busy street out front and second, parking... Read more
from
Submitted on 24-05-2016
I had the pleasure to stay here for 7 days after arriving in country from an overseas tour in the military. The staff (from the front desk, to general manager, to the cleaning lady) were consistently friendly, attentive, and made me feel welcome and energetic from the moment I checked in. The front desk staff were very friendly and always polite. I always walked away from the front desk w a smile. The facilities were good, nothing spectacular, but clean and complete. $1.50 laundry, small gym,... Read more
from Houston, Texas
Submitted on 26-05-2016
The rooms are spacious and clean at a reasonable price. The staff are very professional and courteous. Best Western Sunset Suites is literally walking distance to Rivercenter Mall. Free breakfast. The only downside is parking which is $14/day.
from
Submitted on 31-05-2016
Had a clean room with an excellent location. I really enjoyed the comfort of the bed and the a/c was rocking all day on a hot texas day. I loved the walking distance to the riverwalk, can't beat the price for a downtown stay. Loved it.... free lemonade at the lobby.
from Oklahoma City, Oklahoma
Submitted on 31-05-2016
From the check-in with Brenda at the front desk to the breakfast every morning and the wonderful rooms, this hotel was an excellent choice for my families vacation. Very clean, great location, free wi-fi and wonderful helpful staff! I would give it a 5!!
from Cherrybrook
Submitted on 01-06-2016
This is a typically furnished and run Best West with its most convenient feature being that is just five minutes walk down a main street to both the Conference Centre and nearest access point to the Riverwalk, then only another five minutes round the corner to The Alamo. Frankly once you have seen the Alamo and eaten on the Riverwalk there is not much else in San Antonio so you are done. The BestWest saves you the sky high prices of the 5* chains that have built themselves directly on the river.... Read more
from England, United Kingdom
Submitted on 06-06-2016
Me and my sister stayed at his hotel in April, so apologies for the delayed review but it we had a great time here. Thank you to the ladies on the reception desk, (there were two in particular but we didn't take names) who always greeted us and who were really helpful. The hotel is about a ten minute walk from the Alamo and Riverwalk and most organised tours pick up from the hotel, we did the Texas Hill Country tour. For Airport Shuttles we found that the majority of the time we were the first d... Read more
from Old Town
Submitted on 06-06-2016
Extremely disappointed, Very old and it shows significantly. Stayed on first floor, street view. Heavy traffic noise. Air conditioner very noisy. Toilet very noisy. Carpet dirty. Terrible room odor, musty and mold smell. The lighting was extremely poor in the room. With every light on, could not read a book. It's a shame that they charge 12.95 per night for parking when you are patronizing their hotel. Gee - free breakfast but charge for parking - what a deal. Small mushy pillows.
from Ft. Lauderdale
Submitted on 27-06-2016
Was skeptical with reviews, but took chance anyways. Wow, what an amazing all around property, The employees here rival competitors like Omni and Marriott properties. The deal we got was amazing and was probably $200 less a night than the two I just mentioned!! We checked in early considering the flight arrived at 10 a.m and to my amazement the Mgr ANA walked out and said "No problem, I'm sure its been a long morning already". STEPHANIE, the front desk clerk greeted us every morning and RON ... Read more
from
Submitted on 27-06-2016
For a down home friendly feeling and close-in hotel, this was a great place to stay with helpful, caring staff. Car pool to hotel and split the daily parking fee. No pool on site, but pool privileges with shuttle to and from pool location at another hotel. Very quiet, comfortable suites that have fridge and micro and coffee. Also fresh coffee, hot cocoa and tea in lobby, free 24/7 is a nice perk along with hot breakfast of eggs, waffles and much more. Large wood bed frame can make navigatin... Read more
from Sarasota, United States
Submitted on 29-06-2016
Very friendly, cheerful, and helpful staff. Great value for the location. The location was excellent for the convention center. The room was clean and nicely furnished. It could use a little more light and bigger pillows though.
from
Submitted on 30-06-2016
We were in summer vacation in Houston Tx., decided to go to San Antonio, TX before going home. I booked this hotel on from trivago.com.The price was reasonable. When I got there, I was told that there was a parking fee for my car $12.50 plus tax. Also the ad said queen beds, the bed were small probably full size. The room was good size. IT did hot at times at night in the room. The staff was friendly and the breakfast was good.
from Tucson, Arizona
Submitted on 30-06-2016
Hotel was good , excellent service. One thing I m I ssed was a pool . After driving all day and getting into to Texas humidity it would have been nice to swim. The bed was very nice, nice fluffy white towels, refrig, very convenient to the river walk. Breakfast was very good eggs,ham,waffles and all the other stuff. I would recommend this property
from Belton, Texas
Submitted on 03-07-2016
Check in was quick and pleasant. Rooms are large with view of the Alamo Dome. The remote control failed to work and discovered it had no battery. That was quickly solved with a call to the desk. The shower was very slow to drain and although we notified the desk, it was not fixed at our time of departure. The mattress was a bit firm for me. They did have a good breakfast and it was different each day we ate there.
from ALbuquerque, United States
Submitted on 03-07-2016
Great location to San Antonio Landmarks such as the River walk, Alamo and Tower of the Americas...etc.. Wonderful Staff, Clean Rooms and Great Breakfast to get you on your way for the day. Loved the Historical Look of the hotel. if driving, Parking can be a challenge.
from
Submitted on 05-07-2016
I accidentally booked at this hotel on the wrong date. As I explained my case to the hotel's GM, he became very demeaning and reveled in being unhelpful. Due to the fact that I booked the room for the night before, I never got a chance to stay, but I still paid for accommodations I never recieved. The manager refused to adjust my reservation for the next day and never offered a compromise for the situation at hand. Some hotel points, a discount on my next stay, some type of effort would've b... Read more
from Beaumont, United States
Submitted on 05-07-2016
overall very nice hotel in a good location by the riverwalk. Clean and nice appearance. nice morning buffet style breakfast and friendly staff. Would have been extra nice if the hotel had a pool or a hot tub. The pull out sofa bed was very uncomfortable for my son to sleep in, but will just have to make sure we get a double room next time.
from Houston, United States
Submitted on 06-07-2016
A good place to spend a night or two while at convention. Within safe walking distance of Henry B Gonzalez and the Riverwalk Mall. Though on the street very quiet. Parking is limited. Staff was more than courteous and all were very knowledgeable.
from
Submitted on 07-07-2016
We booked this room through Trip Advisor, only to discover that there were no rooms available upon trying to check in. We had to find another room at a different hotel after traveling 8+ hours from El Paso. The desk clerk was very apologetic about it. We were supposed to hear from the booking agency. They called and the connection was lost. Never heard from them again.
from Douglasville, GA
Submitted on 07-07-2016
My wife and I and 2 co-workers stayed in 2 rooms for 4 nights in this hotel for a conference. Everything about our stay was perfect. The hotel is spotless, provides a great variety of breakfast foods, and the staff is superb. As mentioned, parking is limited, but the hotel provides transportation to an overflow lot in a VERY efficient manner. I never had to wait more than a few minutes to get to my vehicle. This hotel is within a few minutes walk to the Gonzales Convention Center and about ... Read more
from Dublin, Ireland
Submitted on 09-07-2016
WARNING WARNING WARNING. Do not trust this hotel. the staff are thiefâ??s. I had 1500 dollars stolen from my safe deposit box. I left it at the front desk trusting the hotel. I had to call the police to the hotel. the stress and anger this hotel caused me was unbelievable. I would never stay at a best western hotel again.
from Raeford, United States
Submitted on 10-07-2016
Excellent Trip. I would highly recommend this hotel. The staff was very professional and friendly. They were very helpful with recommending local sites and attractions to visit. They front desk staff went out of their way to help us enjoy our stay. The maids ensured the rooms were clean. The breakfast contained a great variety of foods to enjoy.
from Oakville, Ontario
Submitted on 11-07-2016
Location was good, easy walk to the river walk area and we saw the trolley car passing several times but we did not use it. Mission style decor in the lobby and rooms was lovely. We stayed in a king suite on the ground floor. The room was clean and quiet and appeared to have been recently decorated. Breakfast room was well set up and staff made sure everything was kept filled and the area was very clean.
from
Submitted on 13-07-2016
This was my first visit to San Antonio. My husband had been here over 48 years ago when he was in the Air Force. Very nice hotel and a short walk to Riverwalk. Prices very reasonable. We stayed four nights with another couple. Room decorated in the Mission Style reminds me of Frank Loyd Wright. Hotel is close to The Alamo and sightseeing busses. Staff gracious. Good breakfast. I would return and stay again if we visit this area.
from Mt.. Juliet TN
Submitted on 15-07-2016
The hotel had a great location, It was about a 10 minute walk to the riverwalk. The room was excellent. The staff was professional. The breakfast was excellent. The only negative was the parking fee. The hotel charges a parking fee of 12,95 per night. When we made our reservations the parking fee was not mentioned. I believe this fee should be disclosed when you make your reservation not when you check in.
from Midland, Texas
Submitted on 23-07-2016
We were pleasantly surprised at how nice this hotel was to stay at! We were within walking distance of everything we wanted to do near the river walk! The bed was comfortable and the breakfast was great! The staff was amazing! Will stay here again!
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