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Renaissance Dallas Richardson Hotel

Dallas / Fort Worth, TX, US (DFW)

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Based on 370 reviews
Room & Rates
Club Room

Club Room

1 king bed or 2 double beds
550-sq-foot (50-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Entertainment - WiFi and wired Internet access, 37-inch LCD TV, video-game console
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Phone, safe, and free weekday newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Executive Suite

Executive Suite

1 king and 1 sofa bed or 2 double and 1 sofa bed
623-sq-foot (56-sq-meter) room with city views

Club/Executive Level - Club Lounge access, light refreshments, Internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Bedroom and living room
Entertainment - WiFi and wired Internet access, 37-inch LCD TV, video-game console
Food & Drink - Refrigerator, minibar, microwave, and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Phone, queen sofa bed, and safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite

Junior Suite

1 king and 1 sofa bed or 2 double and 1 sofa bed
720-sq-foot (65-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Bedroom and living room
Entertainment - WiFi and wired Internet access, 37-inch LCD TV, video-game console
Food & Drink - Refrigerator, minibar, microwave, and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Phone, queen sofa bed, and safe; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room

1 king bed or 2 double beds
Entertainment - WiFi and wired Internet access, 37-inch LCD TV, video-game console
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room

Deluxe Room

1 king bed or 2 double beds
550-sq-foot (50-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, 37-inch LCD TV, video-game console
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Phone, safe, and free weekday newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Renaissance Dallas Richardson Hotel
900 E Lookout Dr, Richardson, TX US 75082

Rooms
Make yourself at home in one of the 335 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. This hotel also features wireless Internet access (surcharge), gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in Richardson? This hotel has 30000 square feet (2700 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per stay (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 12.95 per stay (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 19 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The hotel will be renovating from 27 January 2016 to 01 May 2016 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Video Game Console
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 370 reviews
from Canton, North Carolina
Submitted on 03-05-2016
I have been staying at this hotel for 9 days now, and just booked for another 9 for business I do in the Dallas Metro-plex. First, let me mention the location is very convenient to your metro-plex stay. Convenient to 75, 635, and Bush Toll Road. The crème de la crème of this establishment, however, is its customer service. Marriott is of course known for its great customer service, which is why I am always using them. The staff at this hotel, however, were attentive to every detail. During th... Read more
from edmond, oklahoma
Submitted on 04-05-2016
This is our second stay here and it was very nice despite the ongoing construction. New carpet was laid and furniture brought into the new lobby area the week we were there - every day a new surprise. But what we enjoyed most was walking the Galatyn Woodland Preserve across Lookout Drive. It leads to the Richardson city trails. A beautiful well maintained path that offers solace in the middle of the city- we would come back to this location just for the trail!
from Plainfield, Illinois
Submitted on 10-05-2016
Table of 3 ordered a Caesars salad, a grilled cheese and a grilled chicken. Over an hour and half later, nothing. Server says, bringing out items as soon as made. Front desk says oh well, they are understaffed. Missed the point-- you lost or never turned in our order. Second server comes and asks what we had, and amazingly 10 minutes later it arrives. No sorry. No admitting error. And management does not care??? Crazy response. Why spend millions on renovation and forget the main ... Read more
from
Submitted on 14-05-2016
The hotel is actually very nice. Room was a touch nicer than your standard hotel room of this class. My problem was with bugs. I went to bed and felt something crawling on my chest. I swiped it off and then put the light on. Thank god it wasn't a roach. It was a beetle which is still not pleasant. I noticed 4 more in the bathroom. This hotel has some issues they need to take care of before I would stay there again
from Denver, Colorado
Submitted on 21-05-2016
They are just finishing up a major remodel of the lobby and some other areas of the hotel. Don't know what they paid the designer but it was too much. What was an expansive open space is now broken up. It looks like it was force fitted. On a good note, the fitness center has much needed new equipment.
from Miami Shores, Florida
Submitted on 09-06-2016
This was my first visit to this property. I was looking for an up-scale Marriott property north of Dallas, and was only finding the Residence Inn until I shifted my search to Plano. (Not faulting a Residence Inn - I love them, but they are not really up-scale typically). The lobby/atrium is beautiful, the rooms nicely appointed, and the staff very helpful. Its rare that staff will actually seem to care about whether you are happy, but they certainly did here. Certainly a place to check i... Read more
from Melbourne, Australia
Submitted on 11-06-2016
We had planned to spend a couple of days in the Plano-Richardson Area. We found the Renaissance here had a very good night rate for our two nights. The recent renovations of the hotel was impressive and trendy with lots of lounge chairs in the atrium and the lower floor. Lots of places to relax. Our check in by a young lady, Sydney, was really friendly and efficient. Being a Marriott Gold Member, we were given a room on the Top 12th Floor, close to the Executive Lounge, where we have access... Read more
from Abilene, Texas
Submitted on 14-06-2016
Fast check-in. Clean room and bathroom. Comfortable bed and pillows. Hot shower. Great breakfast and lunch. Love the new menu. The renovations made to the common area is beautiful. I can't wait to see what is done to the rooms and meeting rooms. See you again in January.
from Broken Arrow, Oklahoma
Submitted on 16-06-2016
The room was beautiful, latest TV technology in the room, the lobby excellent, staff very nice. Having to either pay for self-parking in a lot across the street or pay more for valet parking was not the greatest. Just as I had settled in, the fire alarm went off. The staff was very accommodating, but since it was not a drill or test, the elevators were shut down and everybody had to use the stairs. Positive on the stairwell, they had glue traps everywhere to catch bugs, negative - those traps ... Read more
from
Submitted on 22-06-2016
good, ample comfortable rooms. WiFi in room is extra. no breakfast included in your rate and not worth the cost, but the location of the hotel allows you to go anywhere close to eat. personnel attentive and quick to respond.
from Plano, Texas
Submitted on 03-07-2016
We stay here once or twice per year for performance convenience. They are currently renovating the hotel and revamping the kitchen menu. The food is decent. Rooms are clean, But service in the restaurant downstairs could use some improvement. I would recommend this hotel for family and business.
from Ada, Oklahoma
Submitted on 04-07-2016
My husband and I stay here a couple of times a year when we are in Dallas for a little get-away. We like this hotel because they have very reasonable rates! It is a high rise luxury hotel and has gone through a lobby renovation which is very nice. The rooms, however need updating...they aren't bad but it is just time for an update. The bed was very comfy. The air conditioning needs work. I think this hotel has some kind of air conditioning system that auto governs the temperature so that ... Read more
from Austin, Texas
Submitted on 06-07-2016
Our stay at the Renaissance Dallas Richardson exceeded expectations on every front. The rooms were less expensive than some of the other hotels we considered, but it was convenient to the event we were attending, so we expected a tradeoff of convenience for luxury and were happily proven wrong! You know how some hotels treat you as though you should consider yourselves lucky to be staying in their hotel, and your requests are an annoyance to the staff. The Renaissance Dallas Richardson was ju... Read more
from
Submitted on 10-07-2016
Went to Dallas on short trip and stayed here It is a no frills hotel right of expressway with an easy access to in and out There is Red Line train station behind , in case for a change would like public transportation Uber response is around 6 minutes in this area Breakfast was good Staff very friendly
from Fayetteville, Arkansas
Submitted on 15-07-2016
I am a Platinum Elite Marriott Rewards member. I had a certificate for a free night up to category 5 and we were only passing through for one night. This hotel is a Cat 3 but looks Cat 5+ inside. We arrived at 2:00am and checked in no problem. Make note that parking is in a tower garage adjacent to the hotel. It isn't a problem yet at 2:00am I was very aware of my surroundings. The room was nice as always just a short night. I did think it strange that the in room dining menu was printed on pape... Read more
from Madrid
Submitted on 22-07-2016
It's a good hotel; no doubt about it. Large rooms, additional services, but ... Breakfast could offer more choices, not many alternatives for transport ( taxis are rare in Dallas), air conditioning was turned on every day in the room despite I was switching it off (rooms were really cold! ). Finally, they never sent me the invoice. They could do more for the visitor.
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