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Hampton Inn and Suites Port Arthur

Houston, TX, US (IAH)

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Based on 234 reviews
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Hampton Inn and Suites Port Arthur
7660 Memorial Blvd., Port Arthur, TX US 77642

welcome to the Hampton Inn & Suites Port Arthur, TX.Escape to a haven of lakeside recreation and American history in Port Arthur on the shore of Sabine Lake, a year-round fishermen's paradise. The Hampton Inn & Suites® hotel in Port Arthur, TX is located in the commercial district near shopping, dining and most major attractions.You will find something for everyone at the nearby Pleasure Island, offering fishing, boating, golf courses and picturesque trails, only about seven miles from our hotel in Port Arthur. Find more natural splendor at the Sabine, McFadden and Texas Point National Wildlife Refuges, where you can see snow geese, ducks and the state's most densely populated community of alligators. Our Port Arthur hotel also puts you within easy reach of historical landmarks like the Sabine Pass Battleground State Historical Park, the site of an astonishing civil war battle. Also see the Southeast Texas Musical Heritage Museum, honoring native daughter, Janis Joplin as well as the "Big Bopper" and Richie Valens. Get more tips on all the area's attractions from the team at our Port Arthur & amenitiesHere at the Hampton Inn & Suites Port Arthur, TX, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 234 reviews
Submitted on 18-05-2016
Have stayed at many Hampton Inns and have always been very pleased. The beds, the rooms, the breakfast, the service. This Hampton Inn was one of the best places we have stayed. The staff was super helpful, friendly, professional. The beds wonderful as usual and the breakfast was even better than usual. Also loved that they had a social time. Great experience. Thank you !
from San Antonio, Texas
Submitted on 22-05-2016
desk Staff were all friendly and helpful as were the cleaning staff. Room was clean,neat and updated. It has a good location, right off main thru-way and our room was very quiet even facing the road. Parking area was well lit and secure in a nice area with Mexican food restaurant next door and other good choices within a mile, traffic is no problem. With over 30 years worth of work related travel, staying in a hotel 3 nights a week, you come to know a good hotel. I reviewed the different area ho... Read more
Submitted on 25-05-2016
Shout out to Tashara, Eboni, Laura, and Monica at the front desk! An another to Myra, Roxanne, and Ashley! These lady's made the stay that much more enjoyable! We will definitely be coming back. Also they have a great little meet an greet throughout the week, so be ready for some mingling!
from New Waverly, Texas
Submitted on 25-05-2016
Oldest daughters wedding, room accommodations were excellent with value for money very, very good. Having been 25 years since last visit to Port Arthur, was surprised to see growth in the area which usually means difficulty in getting around. Direction and explanations from staff were always spot on and given with very little if no hesitation
from Arlington, Texas
Submitted on 25-05-2016
Excellent customer service! The room was big , and the bed was comfortable. Everything was nice and clean. The complimentary buffet appealed to a variety of breakfast appetites. I would most definitely recommend this hotel to my friends and family.
from Port Arthur, Texas
Submitted on 01-06-2016
I had not received the quality of sleep that I experienced during my stay at Hampton Inn in over a year. I did not want to get out of the covers. Very serene atmosphere. Definitely will go back. I would recommend staying at Hampton whenever you are in the Port Arthur area.
from Destin, Florida
Submitted on 01-06-2016
Great hotel with the usual Hampton Inn amenities! The hotel has a good location...close to local dining and shopping. The internet is fast enough but I would like to see all of the Hamptons increase their complimentary internet speeds.
from Geismar, LA, United States
Submitted on 02-06-2016
I have spent many, many nights in this hotel. It is conveniently located near numerous restaurants and shopping establishments in the Port Arthur/Beaumont area. I have found the staff to be exemplary - desk folks (Monica, Eboni, Tashara and Laura) have been helpful in many, many ways - brought me a paper, brought me new keys when I got moved to another room, general check out, cancelling reservations....but they ALWAYS said "hello" or "good morning" or asked me how I was doing - they were al... Read more
from Houston, Texas
Submitted on 02-06-2016
Wonderful staff. Grubby common areas. Typical room cleanliness for budget hotels. Convenient location. Noisy highway. Can't ever get a ground floor room. Nice amenities. Most important factor are loyalty programs.
from Grand Prairie, United States
Submitted on 06-06-2016
I stay at this facility on every business trip that takes me to this area. It's always clean and comfortable, and the staff is always friendly and efficient. The breakfast is helpful and allows me to start my work day while taking a second to kick back and relax.
from Bryan, Texas
Submitted on 07-06-2016
The staff was so accommodating. They even made warm chocolate chip cookies for us while we watched softball World Series in the lobby!!! Our girls were in and out from pool and the staff never complained or acted like they were a bother!!
from Katy, Texas
Submitted on 08-06-2016
Clean and comfortable. We had 10 families staying there for a 10 year old softball tournament. They accommodated the girls and families. The service from the night front desk clerk Monica was amazing. She made plates of cookies for the team and made the girls feel like she was hosting them in her own home. The team had a great time using the pool and the lobby to hang out at night. The free breakfast was an added plus. Most of the tournament was rained out so the girls spent the majority ... Read more
from Rosharon, Texas
Submitted on 08-06-2016
Nice quiet room, Clean, Comfortable bed, friendly accommodating staff. Nice outdoor pool area. A/C good and COLD. Nice breakfast with scrambled eggs and toppings available, various rolls and breads, fruits, cereals, teas , coffees and waffles, bagged breakfasts to go available. Nice office center and gym. I really appreciated the onsite laundry. Good location for getting around town and good local restaurants. Good Wi-Fi connection.
from Louisville
Submitted on 13-06-2016
The hotel is has a great staff, very friendly, always eager to server and anticipating your needs. The free breakfast is better than most I've had a other hotels, with more options, and especially healthier options like fresh fruit every day. Fresh coffee and hot water for tea are available around the clock. Good location with many stores and restaurants nearby. Rooms are nice and always well cleaned. Check-in and check-out are a breeze.
from San Antonio, Texas
Submitted on 15-06-2016
Poor customer service; extremely hot in hotel; had to beg for room before designated check in time; roach in bathroom; pull couch bed not made w/ plastic still on mattress and was told to take it off myself. SO noise in the hall from what seemed like 20 people crammed in one slamming doors and had to call twice to get anything done along with threatening to call police.
from South Houston, Texas
Submitted on 22-06-2016
Very comfy beds! Nice quiet stay, rooms clean, staff was nice! Would recommend this hotel of your looking for a nice weekend stay. Elevator was a little bumpy, but overall we had a comfortable stay. No roaches or bed bugs, believe me, we checked!
from New Orleans, Louisiana
Submitted on 22-06-2016
This was a very nice and clean hotel. The hotel staff was excellent they went above and beyond with the service the hotel has. I would like to mention some of the staff my family came in contact with Roxann from housekeeping Eboni and Tashara from frontdesk Myra and Delfina from breakfast! all of you ROCK! keep up the good work and see y"all soon!
from San Marcos, Texas
Submitted on 22-06-2016
I stay at this hotel everytime I am in Port Arthur. The rooms are always clean and hotel always smells great. The staff is always friendly and polite. Great customer service!!! They are very flexible.
from The Woodlands, United States
Submitted on 26-06-2016
This hotel is dying for an upgrade. The AC units are noisy and inefficient. The bathrooms are falling apart with broken plastic shower doors and missing tile and grout. The bedding is old school with stiff pillows. The furniture is of an old design with sticky drawers. The carpet is stained and frayed.
from New Orleans, United States
Submitted on 29-06-2016
The front desk staff is fantastic. I got in and out super fast. The bed was very very soft. The shower was not strong, but was adequate. Water good and hot! Fresh food for breakfast. Room was very clean and a/c was nice and cold.
from Port Arthur, United States
Submitted on 03-07-2016
I frequently stay at this Hampton Inn in Port Arthur, Texas and would like to recognize the following employees who have helped me many times with late check-ins and last minate reservations. Specifically, Tashara & Eboni at the front desk are fantastic and very helpful. Myra does a great job with the breakfast set-ups and Roxanne and Ashley always do a good job with my room housekeeping. It's really a great crew you have there and I really appreciate all the support they have given me. T... Read more
from Bastrop
Submitted on 06-07-2016
Hampton has never let me down. Ebony and the rest of the staff were awesome! This is the place you stay if you are in Port Arthur or any city for that matter. The pool was clean along with the rooms. Dining area was modern and spacious. Breakfast was awesome as always.
from Houston, United States
Submitted on 11-07-2016
The front desk staff were extraordinarily helpful! The first room I was assigned to was an accessible room, but I preferred a regular one for showering purposes. So I called the front desk asking if I could switch to regular room, and they helped me so fast that my new room key was ready by the time I walked down to the front desk! And the front desk staff were very patient and kind when I called asking for help in understanding how to access the internet. The infrastructure of the hotel roo... Read more
from Houston, Texas
Submitted on 13-07-2016
The stand out feature of this hotel are the people. The entire staff was always friendly, and extremely helpful. I've never felt more at home in a hotel and it was due to be welcomed by these ladies and gentlemen. In addition, the rooms were clean, spacious and well organized so we never felt cramped.
from Natchez, Mississippi
Submitted on 13-07-2016
The Hampton Inn in Port Arthur, Texas was really nice. The rooms were clean and nice. The staff was great. Eboni and Tammy are the best! I really appreciated all of their help with everything. I plan on coming back soon!
from Chandler, Texas
Submitted on 26-07-2016
Hampton Inn is where I like to stay because it is clean and has very nice amenities such as Internet and a good breakfast. Hampton Inn is the place to stay after a busy and exhausting day. The staff is always helpful
from Moriarty, United States
Submitted on 28-07-2016
I travel thru the Port Arthur area frequently. This Hampton is my home away from home. The people here remember me and welcome me as if I am family. However, it is not just me that is treated in this manner. I see them treat others also with a big warm and friendly smile! I stay in a lot of hotels. It is and always has been for me the people who make a huge difference in the quality of my stay. The people here make a REAL impact and a VERY noticeable difference. These folks are awesome!
Submitted on 01-08-2016
This hotel has comfy bed and good breakfast. Another good thing also is they offer free beer and appetizers/ salad night every Tuesday and Wednesday night. If you are on per-diem or paying out of pocket it's a good way to save a little money.
from Port Arthur, United States
Submitted on 16-08-2016
All the staff at the front desk were very respectful, helpful and friendly our entire stay. There was staff always on-site to refill items for breakfast. this is a very nice hotel to stay at and very close to the Sea Rim State Park.
from Orlando, Florida
Submitted on 18-08-2016
Housekeeping is terrible No need for the do not disturb sign they don't come around until 6pm anyway. If you need something you'll have to chase them down. They are easy to find on the lobby chatting all day.
from Indianapolis, United States
Submitted on 22-08-2016
5 stars! I had a very pleasant stay at this hotel. The staff was over-the-top friendly and courteous. The 'taco night' social on Tuesday night was really nice. I'm not a fan of traveling for business, but my overall experience with this hotel was great!
from Houston, United States
Submitted on 27-08-2016
My biggest complaint (and my colleagues) was lack of water pressure. Other than that it was just seemed the upkeep and cleanliness was not up to standard for Hampton/Hilton Hotels. Especially where the going rate is 20% higher than comparable hotels within a few blocks of this one.
from Azle, United States
Submitted on 06-09-2016
This venue has the best customer service folks I have ever encountered. I travel quite a bit and stay in various big dollar hotels and overall I prefer this chain. At this particular location, Myra and Monica are the most attentive, caring and supportive people I have met yet. The fact that they not only remembered us from our most recent previous visit, they also remembered that both visits were for family funerals. Best stay ever and I will look to stay at similar facilities on my busines... Read more
from Port Arthur, Texas
Submitted on 13-09-2016
Very nice room bit to much if u get the one with the whirlpool tub cuz it doesn't work......very thin's a OK hotel but I would not spend my money on it again till they get it fix thanks a billion
Submitted on 17-09-2016
Friendly and helpful staff, clean rooms and common areas all updated. I stay here when hotel is available as it is consistently a great place to stay with Rancho Grande , a good casual restauarant, across the parking lot.
from Tennessee
Submitted on 18-09-2016
I stay at a lot of places, and have found a good one here in Port Arthur. The staff is friendly and helpful, the rooms are clean and comfortable, and it is convenient to the hospital and the main roads. They offer light snacks and complimentary drinks a couple of nights a week, which is very welcome. In addition, the Mexican restaurant is pretty darned good. I have a few weeks left to visit this area, and I will definitely be back.
Submitted on 21-09-2016
We spent two nights here and thoroughly enjoyed our stay. All staff are helpful to the max and very friendly. The room was excellent, king bed, chaise, frig and microwave. Can't say enough about the breakfast - lots of variety, ham one day and bacon the next. Fruit was excellent and fresh. Waffles and bagels toasted with eggs, meat and cheese were unique. Also eggs and lots of variety of breads, muffins, mini cinnamon rolls. Oatmeal and cereal bar with condiments like almonds, etc. overal... Read more
from Seattle, Washington
Submitted on 25-09-2016
The manager of this hotel gave my room away and then had the wonderful woman at the front desk apologizing etc. He was right there but never approached me to explain why he gave my room to someone else even though I had reserved that specific room weeks ago. He was a coward and a poor manager/leader and I will not come back here and rethink my use of Hilton Properties. The rating I gave of terrible was due to his poor leadership however the staff and everything else was perfect.
from Warrington, United States
Submitted on 05-10-2016
Our grandson was being married in Beaumont, Texas, he and his wife are active U.S. Navy and we needed to be there. We selected the Hampton Inn and Suites in Port Arthur, Texas. Our stay was perfect! The desk clerk greeted us with a smile and got us into our rooms a little early, as we had just landed at the airport. The rooms were clean, bright and smelled fresh. We had an emergency, no hair spray for the grooms sister, they had that at the desk as well. Great, Friendly service with a smile... Read more
from HOUSTON, United States
Submitted on 13-10-2016
The room size was very large and comfortable. The front desk staff was courteous and helpful. Location was very convenient to highway 69 as well as close to Beaumont. Plenty of selection of different restaurants. Grocery shopping was close by. walking distance to mall.
from Meridian, Mississippi
Submitted on 24-10-2016
The staff at this hotel are very friendly and eager to help with any needs. It is in a great location right off the freeway and has many nearby places to eat and a shopping center a few miles away. Great!
from Bedford, texas
Submitted on 26-10-2016
Not only a great hotel but nice area as well. The restaurant across the parking lot is terrific and lots of shopping. The rooms are large and well appointed with soft beds and fluffy towels, I stay at Hampton everywhere I travel
from Houston, Texas
Submitted on 07-11-2016
The hotel was clean and the rooms were very nice. The woman working the night shift (Monica) was very helpful and polite. She always had fresh coffee made in the early mornings. I've stayed at this hotel at least a hundred nights in the past 5 years. It's always a pleasure.
from Houston, Texas
Submitted on 07-11-2016
We arrival late at night and ran a half marathon in the morning . It was really nice to be able to have a late check out. The shower was great after a long run. The drive home was so much nicer because we were offer late check out.
from Three Rivers, Texas
Submitted on 08-11-2016
Excellent staff very nice and helpful front desk was great I will recommend this hotel to everyone I speak to who is wanting a room especially thanks to Jeanie and the other housekeeping staff that were so polite and appear to be very hard working dedicated people doing their jobs to help provide for their families. If I were to win the lottery tomorrow they will all be rich.
from Port Arthur, Texas
Submitted on 12-11-2016
The staff is tremendous, one of the most helpful I have experienced, and on par with a 5 star luxury hotel. Especially receptionists Ebony Feazel and Earin Jackson who go beyond normal customer service to solve problems (i.e. getting laundry washed without access to soap). The rooms are clean, the food is hot and the area very convenient. Everything you would expect from a solid mid price hotel. But it could be even better with a little support from upper management. Upper management could hel... Read more
Submitted on 14-11-2016
Stayed here while visiting family in Nederland. Good location near restaurants. Quiet and in a safe area. The rooms are large and it seems relatively new. My wife thought it could have been cleaned a bit better. I would stay there again.
from La Porte, United States
Submitted on 21-11-2016
Great Hotel, Nice Comfortable Bed. Very nice Breakfast and Good locatio, close to resaurants and shopping. Easy access off highway. Front Desk employees are all very nice and welcoming. Room was very clean. Rooms are small, but have everything you need. Refrigerator and Microwave is very convenient as well. I have stayed here many times and will continue to stay here when I visit this area.
from Houston, Texas
Submitted on 22-11-2016
I got a suite for me and my 2 daughters while visiting family. My card keys were already programmed when I checked in. So, the process was very quick. The room and hotel were clean and the staff friendly and helpful. Everything was as you would expect from the Hampton Inn. We ate in the breakfast buffet and it was typical as well for this class of hotel. No issues or complaints.
from Houston, Texas
Submitted on 25-11-2016
I was in town for work and as loyalty member, preferred property. The room was a bit stale and slight odor (always good to keep fabric freshener with antibacterial) in suit case. Friendly and helpful staff, comfortable accommodations, decent Internet, ample parking, fitness center, complementary breakfast, and Mexican food restaurant across parking lot very useful amenities.
from Port Arthur, Texas
Submitted on 05-12-2016
Great Hotel Very nice staff. Thanks to Mercedes, Myra, Ashley And A Special Thanks to Tashara for making my stay enjoyable I wood recommend this hotel to all of my friends and family. To every one Traveling to Port Arthur tx this is the place to stay.
from The Woodlands, Texas
Submitted on 05-12-2016
There aren't tons of newer/ remodeled hotel options in Port Arthur. This one was nice enough but it was showing a little neglect on the maintenance side. Things like messy or missing caulking. I have stayed in nicer Hampton Inns. The entry hallway configuration was a little odd and I suspect it was just my room. But it was very tight and hard to use the closet/ coffee bar. I did like that there was a refrigerator and coffee bar in the room and it had a spacious sitting area plus a desk. The fron... Read more
from Houston, Texas
Submitted on 05-12-2016
This was a really good experience, I can truly say this hotel is very clean, and the staff were very helpful. Ladies at the frount desk were very helpful. I was worried about my stay at first, however the staff made me and my family feel right at home. This place will truly be missed