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Homewood Suites by Hilton North Dallas-Plano

Dallas / Fort Worth, TX, US (DFW)

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Based on 312 reviews
Designed for both the business and leisure traveler, this hotel is among Plano's newest. Its lavish décor and exceptional lo
Room & Rates

1KG 1BDRM STE NONSMK

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1 KING BED 1 BDRM STE SMK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1KG 2DBL 2BDRM STE NONSMK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1KING 2DBL 2BDRM STE SMK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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2DBL ACC BATHTUB STE NSMK

SEPARATE BDRM/LIVING RM-SOFABED-FULL KITCHEN, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2DBL MOB/HR ACC TUB STE NS

VIS FIREALRM/DOOR/PHN ALRT-KTCHN-SOFABD, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2DB MOB/HR ACC RI-S STE NS

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1KG MOB/HEA ACC TUB STE NS

VIS FIREALRM/DOOR/PHN ALRT-KTCHN-SOFABD, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2 BED HOMEWOOD NON-SMOKING

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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2DBL BEDS 1BDRM STE SMK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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Homewood Suites by Hilton North Dallas-Plano
4705 Old Shepard Place, Plano, TX US 75093

Our hotel has quick and convenient access to major thoroughfares, facilitating your commute around the city. With 100 great dining establishments and retail outlets located within a three-mile radius of the hotel, our guests will never be short of entertainment options. Discover other fantastic tourist attractions and recreational activities, such as:* The Ballpark at Arlington* Dallas Convention Center* Dallas Zoo* Lake Lavon* Lake Lewisville* Mesquite Rodeo* Six Flags Over Texas* Six Flags Hurricane Harbor* Texas Motor Speedway* Texas StadiumThe Homewood Suites North Dallas-Plano hotel is just minutes away from the area's Fortune 500 companies and is an ideal location for corporate housing. Located north of Dallas on Plano's west side, business travelers will enjoy easy access to a number of major corporations, including:* Alcatel* Brach's* Centrax* Dr.Pepper/Seven-Up* EDS* Ericsson* Frito-Lay* Hitachi* JCPenney* Kodak* Perot Systems* Texas InstrumentsEach of the beautiful suites at the Homewood Suites North Dallas-Plano hotel contains all the comforts of home as well as a large range of excellent amenities, such as:* Fully equipped kitchen with a full-size refrigerator, coffee-maker and microwave oven* Remote-controlled television* Two telephones with data ports and voicemail* Iron and ironing boardsWhile staying with us, all short and extended stay guests at the Homewood Suites North Dallas-Plano hotel are invited to enjoy our fantastic selection of hotel-wide amenities, including:* Outdoor pool and whirlpool* Patio with barbeque grill* Guest laundry facility* Fitness center* Business center* Complimentary high-speed Internet access* Sports court* Local shuttle service (within a five-mile radius)All short and extended stay guests will also enjoy a complimentary Suite Start? hot breakfast every morning and an evening Welcome Home manager's reception with a complimentary light meal and beverages every Monday through Thursday evening (subject to state and local laws).Enjoy superior temporary housing at the Homewood Suites by Hilton North Dallas-Plano hotel and Make Yourself at Home. We provide excellent guest accommodations in the up-and-coming North Dallas area and welcome guests with our trademark Hilton hospitality!

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 312 reviews
from Dallas, Texas
Submitted on 15-05-2016
Stayed here with family over Christmas holidays as we just needed the extra space for sleeping. We rented two rooms. Everything about this hotel was excellent. It made our whole entire stay very enjoyable and memorable. The ladies in the kitchen area were so nice and sweet and I kept thinking they were away from their families just to make mine better. We will definitely stay here again. It's kind of a business travelers hotel I think but it is tucked away in a very quite area but easily accessi... Read more
from Boston, Massachusetts
Submitted on 18-05-2016
On a week long business trip and wanted a kitchen to make my own meals. I selected this location as it was nearest to the office. The hotel is dated in both the decor and workout facility. The workout room is very small and the equipment was dated. The rooms were a good size and all the equipment in the kitchen worked well. The bedroom that I was in had a locked door with some type of equipment in it that would beep throughout the night. I used music to drown out the noise but it was not a... Read more
from
Submitted on 18-05-2016
Hotel is at a great location, close to malls and shops. Staff are great, rooms are clean and comfortable. Great price, breakfast is very basic typical continental breakfast. Though the room wa clean, had a strong smell of curry, the only solution I got was an airfreshner.
from Dallas-Plano, United States
Submitted on 19-05-2016
Whenever it is possible, we choose a Homewood Suites for our stays. Our son and daughter-in-law moved to Plano several years ago, and we ended up in the Homewood Suites in Dallas-Plano. We are extremely satisfied with the staff, service and the facilities and the rooms itself. We will have lots more stays there since our first grandchild wil arrive next month. We rate it a solid 5 stars.
from Blacksburg, United States
Submitted on 22-05-2016
I stayed here on May 19th and 20th while visiting a friend nearby and personal business in Frisco. While I was pleased when I checked into the hotel during the afternoon of the 19th finding standard Homewood Suites quality, the stay was somewhat of a disaster. Apparently the roof of the building is being replaced from a recent hail storm. They should not even rent rooms while this is going on! I had a room on the fourth floor, top floor, as I usually request such a room for quietness. It wo... Read more
from Houston, Texas
Submitted on 25-05-2016
Homewood is the only hotel I stay at when I either vacationing or on business. Great Place always clean and staff is nice too. If you every have an issue about something they handle it right away. Great pool and basketball court for the kids.
from Oklahoma City, Oklahoma
Submitted on 31-05-2016
The hotel had recent storm damage they were trying to repair. This resulted in roofers at early hours and the pool being closed (a main reason to stay at this facility). The facility seemed to be understaffed, everyone was friendly but too busy to help.
from Dallas, TX
Submitted on 07-06-2016
The only con but not really a con is the rooms need to be updated a little. They were still nice. Staff members were nice and in a good mood. The food was great especially breakfast. Good make tour on salad bar and the soups were good as well. Really liked the meatball sandwich and potatoe salad. Don't hesitate to try this place out.
from Ridgeland, MS, United States
Submitted on 08-06-2016
... I'm beginning to ask myself why I'm a 'Diamond' member or a member of Hilton's membership for the last 14 years. The Hilton (Homewood Suites) that my wife visit for personal reasons for some 30 nights a year we simply ask for a first floor (many times 4 to 5 weeks ahead of our visit because of my wife) ... What is interesting is if I were to go online (advertising on TV) a suite or room can be selected... I call and make reservations as for the first floor and hear from the front desk that '... Read more
from El Paso, Texas
Submitted on 19-06-2016
I am a former Omni devotee. I am actively scouting out hotels in North Dallas/ Plano. This was a nice hotel. I stayed here in April for just one night. It did not leave a huge impression, other than "this is a keeper." This translates to clean and comfortable and worth staying at in the future. Great location!
from Brick, NJ, United States
Submitted on 23-06-2016
Excellent value, everyone was pleasant & professional. The staff could not be better. Monday thru Thursday evening reception was very good. I would book again without hesitation if I am in the Plano Texas area again.
from Edmond, United States
Submitted on 24-06-2016
This hotel was very clean, comfortable, and the evening social/snack time was extremely helpful with children that seem to eat non-stop. The pool is partially shaded in the evening for parents to easily watch smaller children.
from Acworth, Georgia
Submitted on 01-07-2016
Sadly, I have to give this hotel a rating of 2 only because of my room. From the moment I walked into our suite I could tell someone had smoked in it. The housekeeping staff tried to mask the smell with an air fresher but it didn't work. I called the front desk and they assured me that the room was a nonsmoking room. I should have requested a different room but I didn't. I think if my room did not smell like smoke I would have liked this hotel a lot more because the other things about the ho... Read more
from Quincy, Illinois
Submitted on 12-07-2016
Had a great stay and great service. It was in a nice area and close to restaurants and some shopping also. We will definitely stay there the next time we are in that area. I will be sure to recommend it to anyone that will be in that area.
from Plano, Texas
Submitted on 17-07-2016
Older hotel with worn out chairs. Breakfast was good and room was clean. Work out room was small with 2 treadmills,elliptical, medicine balls and hand weights. Overall stay was ok but will stay in an updated hotel I stayed at last trip.
from westport CT, United States
Submitted on 17-07-2016
a classic Homewood suites, roomy and conveniently located closed to the highway, without the noise. Good breakfast quality and a very quiet sleep. Proximity to the mall with good choice of stores is a plus.
from
Submitted on 20-07-2016
Friendly staff, with plenty of home-style perks. Breakfast included, coffee available in front lobby at all times. The hotel was in a very quiet area, and rooms were spacious. I would recommend this to any family or single travelers I might know.
from
Submitted on 21-07-2016
Stayed here with softball team. Breakfast was good, complimentary social food was fair. Room was clean. Hotel is showing some age but still in great shape. Would stay again. A/C worked very well as we like to sleep with the room very cool (66F). Bed was comfortable.
from Harker Heights, United States
Submitted on 25-07-2016
If you like the smell of smoke, this is the place for you! The Hilton brand is not what it used to be. This place is run down, staff is not apologetic, rooms are riddled with smoke smell, but hey the breakfast is great! We won't be taking our children to this place again, ever.
from Fairview, United States
Submitted on 27-07-2016
I'm accustomed to staying in a well appointed hotel that is well lit, smells fresh and clean. Well, this was a bit of a disappointment to say the least. Most of the Hilton brand hotels I stay in give me great satisfaction. I guess I just didn't have the best experience on this particlar stay.
from Brea, California
Submitted on 28-07-2016
It was fine but nothing exceptional. it is like a cheaper version of Embassy Suites. Cheap quality free breakfast and happy hour. Staff was nice. Room was well equipped. Parking was plentiful. Room key worked everytime. No Hilton Honors Gold benefits here which i normally receive.
from Atlanta, Georgia
Submitted on 31-07-2016
This is your standard Homewood Suites hotel - good for business or family travel. Free breakfast and evening reception (beer & wine). Plenty of great restaurants in the area and a Walgreen is only a block away.
from Luling, Texas
Submitted on 01-08-2016
The staff was very friendly and the rooms were clean. The location was also a plus. I would definitely recommend this property stay to anybody. On the weekdays they also have social time in the evening where they feed you and great breakfast in the mornings.
from
Submitted on 03-08-2016
I felt very comfortable great service. I thought the breakfast was very nice. House keeping provided good service. The location was great and I definitely will stay again when visit Dallas. I wish they will keep a remote a the room that will allow a customer to watch a movie without calling the receptionist.
from
Submitted on 10-08-2016
I was good with the stay breakfast was ok, had scramble eggs to many days no change up with that not really a lot of differenet breakfast selection, there could have been different types of mixed fruit
from Jackson, Tennessee
Submitted on 14-08-2016
What a nice hotel with the prefect location to shopping and restaurant. The entire day staff was so pleasant and friendly. Large clean rooms with kitchenette. Good breakfast. Comfortable mattress. Quiet environment.
from
Submitted on 14-08-2016
Great breakfast and accommodations at a great price. my wife and 3 kids enjoyed the suite. It is like a home away from home. The staff was outstanding. Homewood suites are the only hotels I choose when traveling with my family.
from Wichita Falls, Texas
Submitted on 15-08-2016
Constant issues, room felt and appeared dirty, kitchen staff was rude. It was the longest 6 days of my life. I did not feel as if management truly cared about the Inconvenience caused by issues during the stay. Their sole focus was just to shut up the customer. Waited nearly 30 minutes to use a cart to bring in luggage at checkin. As I stood in the lobby the manager who had checked me made sure to stay hidden until I finally found someone and asked them to go on the hunt for a cart for me. The m... Read more
from Shreveport, Louisiana
Submitted on 16-08-2016
It was very pleasant stay! The bedrooms and hotel in general could be more up to date, it gave me a very old feel. However the quality of the hotel was great! Very clean and was helpful. My room was wonderful.
from Plano, Texas
Submitted on 04-09-2016
Hotel was very bad. Rooms were old, did bot smell good, Mattress was too soft and sofa bed was horrible. My kids could feel the springs when lying down. There were people in the pool over 11 pm making a lot of noise. My family had trouble sleeping
from
Submitted on 07-09-2016
The hotel is in a great location. You are not far from shopping and eating establishments in Plano. They provide a full breakfast each morning. Overall it was nice but older. They were about to begin renovations within the next month or so.
from
Submitted on 07-09-2016
Overall - this hotel is okay. The rooms and lobby are dated. Housekeeping service was good, our problem was with the kitchen staff and on duty manager on Labor Day weekend - getting milk for dry cereal before 7:00 am should not take an act of congress and I did not think I would have to bring my own from the room. By the way, this was never resolved by the kitchen staff or management. We will not be staying at a Homewood Suites again.
from Storslet, Troms, Norway
Submitted on 10-09-2016
At 2001 I was on a training trip at Dallas and stayed at those suites. Come back 14 years later to find it not changed a bit. Stuf is good. Place is generally clean just do not look for details. Prices are OK. to.
from Nacogdoches, Texas
Submitted on 12-09-2016
Let me say up front that my hubby and I didn't experience any of the negative issues noted I other reviews. This is an older hotel, but it was clean, and the staff was cordial. Our beds were a little on the soft side, and the pillows had an odor and needed replacing, but we enjoyed the ceiling fan in our bedroom, the cleanliness, and the nonsmoking inside the hotel. This is an excellent choice for staying close to Baylor Heart Hospital in Plano. Reasonable price with a complementary buffet brea... Read more
from Cincinnati, United States
Submitted on 17-09-2016
Good---Friendly staff, good breakfast, Bad--- Not so clean everywhere, and poor response to fix. Ugly--- Gone all day and came back to find room left open. No apology from management except to get one night comped.
from Roanoke, United States
Submitted on 18-09-2016
Rooms are a bit worn and need to be updated. Room had musty/moldy smell. Poor lighting in the elevator area. Staff was able to resolve some of the problems but not all. Took two calls to the general manager before he responded. Equipment in workout room (TV's especially) not working properly. Good location for restaurants and shopping. Fairly quiet area. HVAC system worked well. Bed was somewhat comfortable.
from Rockwall, Texas
Submitted on 27-09-2016
Staff was so great at check in! Room was extremely clean! Internet was fast and easy to use. The staff made you feel welcome when you checked in. The food smelled so good, I didn't get a chance to have breakfast since I was in a rush, but I could smell the deliciousness!
from Katy, United States
Submitted on 27-09-2016
this site has always taken very good care of my family. Always neat, friendly, and good value. Have stayed several times, has become our destination of choice for Plano Texas. roomy, well laid out, convenient kitchen
from
Submitted on 28-09-2016
Staff greeting upon arrival was great. Room cleanliness could have been better (hair/dust/debris in shower and bathroom). Cleaning staff cleaned out my fridge throwing away good drinks and snacks that I had leftover for my next night. Noises from HVAC and a Hot Water Heater closet that would not remained closed just made the stay not as comfortable as prior stays. I did not make time to go over with Mgt. I would stay here again, but will be much more observant and vocal on the items mentione... Read more
from MONROE
Submitted on 03-10-2016
We have a training center that has another hotel located closer than this Homewood Suites but our group decides to stay here because of the friendly staff and the evening social they have Monday through Thursday. We have never had a problem.
from Plano, TX, United States
Submitted on 07-10-2016
The hotel is not kept up properly. Very dirty chairs. Old sofa. It has last its charm. Location is great. Staff service is good. But the hotel has become old and not kept up. Definitely not worth the money they charge.
from Antioch, Tennessee
Submitted on 15-10-2016
Upon arrival I received the key to an occupied room and walked in on another hotel guest. There was a stain on the fitted sheet and a dirty wash cloth hanging on the shower rod upon arrival to my new room. Staff was friendly and immediately corrected, but this is NOT the level of quality I've come to expect from a Hilton Hotel. Disappointed.
from Maumelle, Arkansas
Submitted on 16-10-2016
Staff was great and the hotel was very nice! We have four small children and getting the suite with two beds and the couch bed slept is all comfortably. We enjoyed the complimentary breakfast and pool!
from League City, United States
Submitted on 25-10-2016
Nice to stay where you get what you expect: the quality of Homewood Suites no mater where you go. The familiarity from location to location is important for travelers The price is a value based on what you get in return
from Plano, Texas
Submitted on 05-11-2016
Great location, services and price for a writing retreat. Clean rooms, helpful staff, different "spots" to write or plot outside of room. Nice areas by pool, nice areas by fireplace and in dining areas. Friendly staff and manager. Have stayed here 3 times this year for writing retreat with my writing partner - will stay again.
from Anderson, Indiana
Submitted on 14-11-2016
Hilton is my preferred chain when I travel and I usually try and stay at their Homewood properties when possible. However, I must say I was disappointed in this specific property. The common areas like the lobby and eating areas were nice but my room was looking outdated and pretty rough. The furniture is getting raggedy and the decor needs updating from the olive green theme. Also seemed a little humid and musty in my room. The meals included were standard fare which doesn't bother me. Nice out... Read more
from Plano, United States
Submitted on 20-11-2016
Front desk clerk, Glenda, was rude and disrespectful. Throughout the entire check in process she continually rolled her eyes and was unhelpful. Once we stepped on second floor there was a horrible odor and it got worse in our room. The room was dirty and dingy. We immediately checked out and again had to deal with rude and discourteous customer service from Glenda.
from Loxley, Alabama
Submitted on 24-11-2016
This was a great hotel with plenty of room for our large family and a hot, complimentary breakfast. The internet worked well, and my children had no complaints. There were two televisions, and it was nice to have two separate rooms for some privacy. We truly enjoyed our stay and will definitely stay at Homewood Suites whenever we need to stay in a hotel.
from
Submitted on 27-11-2016
Much better than expected ~ updated, very clean, staff was friendly and accommodating, enjoyed the fire pit and and outside seating. The breakfasts were better than average. We were very pleased! The furniture and furnishing in the common area, room and lobby were very tastefully done...think maybe they should update their pics.
from new orleans, United States
Submitted on 30-11-2016
breakfast service was mass chaos. One server who was slow. Poor management staffing plan for event. Long lines caused by lack of food available. Management staff made no attempt to help, just stood there and the left. Server was overwhelmed and did not begin to prepare extra food, waited instead until a particular dish was empty, then began to prepare more which meant people had to wait. Terrible experience.
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