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Hampton Inn and Suites Palestine

Tyler, TX, US (TYR)

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Based on 893 reviews
Room & Rates

FREE HI SPEED-32 IN FLAT TV-SHOWER ONLY, LAPDESK-WORK AREA-CURVED SHOWER ROD
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1 KNG STUDIO SOFABED NOSMO

FREE HI SPEED-32 IN FLAT TV-REFRIG-MICROWAVE, LAPDESK-WORK AREA-CURVED SHOWER ROD
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FREE HI SPEED-32 IN FLAT TV-SOFABED-REFRIG, MICROWAVE-LAPDESK-WORK AREA-CURVED SHOWER ROD
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2DBL MOB/HEAR ACC W/TUB NS

VIS FIREALRM/DOOR/PHN ALRT, HDTV/FREE HIGH SPEED/FREE HOT BREAKFAST
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2 DBL HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, FREE HI SPEED/FREE HOT BREAKFAST
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1KN HEARING ACC STUDIO NS

VIS DOORBELL ALRT/VIS TELEPHONE ALRT/WHRLPOOL, SOFABED/MICROWV/FRIDGE/WETBAR/FREE HI SPEED
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1KNG MOB/HEAR ACC W/TUB NS

VIS FIREALRM/DOOR/PHN ALRT, HDTV/FREE HIGH SPEED/FREE HOT BREAKFAST
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1KN MOB/HEA ACC 3X3SHWR NS

VIS FIREALRM/DOOR/PHN ALRT, HDTV/FREE HIGH SPEED/ FREE HOT BREAKFAST
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1K MOB/HEA ACC TUB SFBD NS

VIS FIREALRM/DOOR/PHN ALRT/SOFABED, MICROWV/FRIDGE/WETBAR/FREE HI SPEED/HOT BFAST
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1K MOB/HEA ACC RI-S NS SFB

VIS FIREALRM/DOOR/PHN ALRT/SOFABED, MICROWV/FRIDGE/WETBAR/FREE HI SPEED/HOT BFAST
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1 KNG HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, MICROWV/FRIDGE/WETBAR/FREE HI SPEED
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FREE HI SPEED-32 IN FLAT TV-LAPDESK, WORK AREA-CURVED SHOWER ROD-WATERPIK SHWR
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Hampton Inn and Suites Palestine
2700 South Loop 256, Palestine, TX US 75801

welcome to the Hampton Inn & Suites-Palestine. Imagine the kind of place that might combine the good-natured western charm of a small Texas town with the warm-hearted hospitality of a destination in the Deep South. Among the tranquil pine forests of East Texas, you'll find the perfect place for a fun-filled getaway or relaxing corporate retreat at the Hampton Inn & Suites® Palestine.All aboard! Perhaps the most thrilling way to enjoy the wooded, rolling hills and evergreen serenity of the pine forests near our hotel in Palestine is aboard the historic Texas State Railroad. The steam engine and train cars date back to 1896 and take you on a thirty-mile tour deep into the heart of the piney forests of Texas. Ask a member of our team at the Hampton Inn & Suites Palestine for more information on the Texas State Railroad's themed excursions, such as "Murder on the Dis-Oriented Express". Visit our hotel in early April and celebrate spring in bloom at the Texas Dogwood Trails Festival at the peaceful Davey Dogwood Park. Go back in time - and pick up some truly one-of-a-kind souvenirs at the trading posts and saloons of historic Old Town, located just two blocks from downtown and minutes from the Hampton Inn & Suites Palestine, where southern hospitality meets western charm. services & amenities Even if you're in Palestine to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional. Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools.* Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 893 reviews
from Friendswood, Texas
Submitted on 10-05-2016
This hotel always provides consistent service for each stay. Staff is very friendly! No problems with reservations. Requests are always handled quickly. Diamond Member acknowledgment always given! My go to hotel in Palestine.
from Hope Mills, North Carolina
Submitted on 11-05-2016
The accommodations where excellent and I will recommend that you stay at the Hampton Inn when in Palestine Texas. There is a nice breakfast daily, with a business bunch on every Wednesday. It is centrally located to the downtown areas.
from Houston, Texas
Submitted on 17-05-2016
I only stayed here one night for a work trip but had a great short stay. The hotel looks very new and clean. It is very close to many food options and grocery stores. The breakfast buffet is your typical Hampton Inn breakfast, not my favorite, but hey it's free!
from
Submitted on 24-05-2016
From start to finish this hotel is an excellent place to stay. Clean, quality furnishing, good food. Will return many more times. Making the reservation was a snap, checking in was quick and all was well appointed in room during the whole stay.
from Spring, Texas
Submitted on 24-05-2016
Excellent location. Good quality breakfast, clean room. Friendly staff. Easy to book. New facility overall. Would recommend and would stay in the future. Meets the expected value and service that Hampton Inn is known for.
from
Submitted on 30-05-2016
I travel frequently for work and stay in many hotels, but this is my first review. This Hampton Inn is by far my favorite, the staff is excellent. Lindsey is very professional, treats all the guests on a welcoming manner and assures the needs of the patrons are met. Beiley on the evening shift is amazing as well, a great place to stay for business and/or pleasure.
from
Submitted on 30-05-2016
Consistently clean, courteous, and comfortable. Stayed here on business weekly in 2011 for several months and am repeating weekly stays in 2016. The property has been maintained extremely well. Am always greeted by friendly staff. Rooms are clean and neat. The workout room is well equipped. Breakfast is always tasty. Always enjoy my stay at Hampton Inn & Suites Palestine.
from Houston, Texas
Submitted on 03-06-2016
Enjoy staying at Hampton Inn, staff awesome, rooms very clean and breakfast amazing. We love the quality of Hampton Inns , they have always been great. Pool area was good too, only wish they had a hot tub in pool area.
from
Submitted on 06-06-2016
I had my wedding at Elmwood Gardens in Palestine and reserved a large block of rooms for my wedding. The rooms were large and comfortable. They have great breakfast and they even let my guests and I hang out in the lobby after the wedding! It was so much fun and the service was great! In the weeks leading up to the wedding I made sure to call every once in a while and check to make sure everything was okay. One of my guests tried to make a reservation and she was told that the they were sold out... Read more
from san antonio, United States
Submitted on 06-06-2016
Very clean and friendly place to stay. Felt clean in my room and in the bed, as much as I travel that is a must. Great place to stay either on business or with your family. It was nice after a long evening of driving in not so good weather to arrive and be checked in quickly. The staff even offered fresh cookies and refreshments.
from Cedar Park, Texas
Submitted on 14-06-2016
I went to Palestine for business, but only for one night. The friendliness of the front desk clerk made me feel immediately welcome and at home. My room was very spacious, comfortable and sparkling clean, I was able to settle in quickly and enjoy a very restful night. Located in the center of the South Loop commerce district this hotel is convenient to almost anything a person might need. I would recommend this Hampton Inn & Suites to anyone, and I will visit there again.
from Fayetteville, North Carolina
Submitted on 21-06-2016
It was a good trip. Only thing is there are a lot of little lights in the room even when you cut all the lights off. Door noise from the outside hallway. Eggs a the breakfast could be better. Room was clean.
from
Submitted on 22-06-2016
The staff was friendly and recommended great restaurants. The room was clean and large, although it was a handicap room....I was good with it because it was so big. They had several things going on in town and said they may have given us a handicap room so that everyone had a place to stay. We had to ask for a blanket for the sofa sleeper, but that was the extent of the problems. Breakfast was good too....some hot food and then the usual cereal and bread items. Fruit you could tell was a fr... Read more
from Erie, Pennsylvania
Submitted on 22-06-2016
Hotel was centrally located. Views were either of highway or woods (but wasn't there for the views). Pre-check-in was available. Lobby was fresh looking and very clean. Room was ready, neat and very clean. Breakfast had a great selection to choose from.
from Forney, Texas
Submitted on 22-06-2016
My family commits to the Hampton in Palestine each and every year for our family reunion. The staff is Soooo amazing and soooo helpful. Cleanliness is top notch at this hotel. I can continue on and on, but so you know, the Hampton is definitely the hotel to stay at while in the Palestine area.
from Houston, Texas
Submitted on 22-06-2016
A pleasurable stay at this hotel. Breakfast was really good too. You don't have to go anywhere looking for something to eat in the morning. The water pressure in the shower was great. We did not have time to enjoy the pool this time.
from Palestine, Texas, United States
Submitted on 22-06-2016
Location of a planned second high school class reunion and we have already make arrangements for a third in succession, based on such complete satisfaction with accommodations, service and food quality.
from houston, United States
Submitted on 23-06-2016
Great Hotel - people could not have been better. The room was great and we were very happy to have a shower instead of a tub. Very clean. Close to where we were going. Hotel was full,, but very quiet. Plenty of parking and outside well lighted
from Mansfield, United States
Submitted on 27-06-2016
We chose Hampton Inn & Suites for our wedding block for the weekend of our wedding in Palestine, TX. The service was incredible from start to finish. Great complimentary breakfast, incredible rooms, service that was beyond what was expected. The whole process was easy, and the staff made our wedding hotel accommodations go smoothly. Definitely recommend this hotel for any and all types of stays.
from United States
Submitted on 29-06-2016
Clean, cool air, clear refreshing pool and great complimentary breakfast! Our stay was perfect! The pool was cool because it is an inside pool but you got used to it quit! Overall very good place to stay!!!!!!
from
Submitted on 02-07-2016
Hotel appears new and was very clean. Friendly staff. Great morning breakfast options and coffee offered all day. Only downside was no outdoor pool and a train runs next to the building. Request a room opposite of the tracks if you're a light sleeper.
from Baker, United States
Submitted on 02-07-2016
Excellent experience. We were pulling a travel trailer and they provided me with a good place to park it. We are an older couple and were treated with great courtesy. They need a better sign because it is down low from the highway and we had to turn around (with the trailer) to get back to it. The only signage is in the name on the side of the building (in script).
from
Submitted on 06-07-2016
I want to say Baylie is awesome at the Hampton inn Palestine Texas. I work all day and forget to make reservations. Come in and she always finds a room for me. Thanks you Baylie for the hard work and dedication.
from Baton Rouge, Louisiana
Submitted on 06-07-2016
Stayed here while visiting my hometown for the Fourth of July weekend! The room was extremely clean and HUGE. I felt like their normal nightly rates were extremely affordable. The staff was great and the jacuzzi in the King Suite was the best!
from Newport News, VA, United States
Submitted on 14-07-2016
I recently stayed at the Hampton Inn & Suites in Palestine. Upon my arrival, Lyndsay, after learning that I was there for my Dad's very serious illness and subsequent death, changed my rate to the Bereavement rate saving me 100s of dollars for my 12 day stay. The room was always fresh and clean, the breakfast was fresh and delicious every morning. My privacy was respected when I requested it. I am grateful for the kindness and excellent service of all of the staff, it certainly made it easier fo... Read more
from Oklahoma City, Oklahoma
Submitted on 15-07-2016
This was a stop over on the way to Galveston. The room was ready and the stay was excellent. While not completely packed, it was busy and still friendly. The property is located on the loop and is close to many eateries and shops. Easy to find and easy to get to where you want to go.
from Redford, Michigan
Submitted on 17-07-2016
Had a wonderful stay at the Hampton Inn & Suites in Palestine. Lindsey at the front desk was especially helpful. She was knowledgeable and made my stay a little more comfortable with her friendly demeanor.
from Houston, Mississippi
Submitted on 19-07-2016
The Hampton Inn and Suites in Palestine, TX is always consistently top notch! The rooms are clean and fresh, always and the staff accommodating, professional and they're willing to help with anything! Location is easily accessible from the highway with lots of parking. Freshly painted entry way adds to the curbside appeal... Property is well maintained All The Time!
from Lubbock, Texas
Submitted on 21-07-2016
I was so impressed with the cleanliness of the room and clean smell of linen. The staff was super friendly and my stay was an excellent experience. The breakfast they offered was a variety of hot and cold items served at the desired temperature. I would stay here again.
from PALESTINE, United States
Submitted on 23-07-2016
Hotel very clean. Staff very friendly and accomodating. Costs reasonable. We had a room with a jacuzzi. Very romantic atmosphere for a small town. The morning breakfast was good. Hotel is located along a strip that has several very nice restaurants.
from Caddo Mills, Texas
Submitted on 01-08-2016
We took 4 grand children and parents to Palestine to ride the Texas State RR July 21-22 for two nights. The hotel put us at the end of the hall across from each other at our request. The children were 3-7 years old and full of energy. The staff accomidated everything we needed and treated us well. Breakfast was great. Would definitely recommend the hotel, and the train ride!
from
Submitted on 01-08-2016
Staff was friendly and accommodated any request asked of them. Breakfast was very good every morning with a nice selection. In the evenings the staff would have appetizers and beverages in the dining area for guests as they came in at the end of the day. That was a nice treat as not every Hampton Inn does this. I will definitely be staying here when visiting Palestine again. Thanks guys!!
from Natchez, Mississippi
Submitted on 02-08-2016
I had a excellent stay, everybody was so nice and friendly. Night audit gave me a warming welcome when I arrived, and housekeepers was so helpful. I will most definitely be staying again next time I come back. Thank you
from Texas City, Texas, United States
Submitted on 04-08-2016
I have relatives in Jacksonville and relatives in Marquez so my husband and I always stay in Palestine during our visit because it is centrally located plus we know we will be staying in the best hotel Palestine has to offer. Beds are so comfy, people who work there always greet you with a smile and you can either have a fantastic breakfast or take a to go bag for breakfast that is at the front desk if you are in a hurry and don't have time for sit down breakfast. We will be back soon
from
Submitted on 06-08-2016
We count on reviews when selecting hotels. This one is the top of the list! Marcy was very helpful checking us in. The room was very clean and well furnished with nice updates. The free breakfast was also excellent. The indoor pool was a big hit with the grandson. All around neat, clean, and a good choice.
from
Submitted on 08-08-2016
I cannot express how wonderful this hotel is! Palestine is my hometown, so this was my first time staying in a hotel there. The staff was so sweet, my room along with the rest of the hotel was extremely clean, the bed was comfy & the breakfast was much yummier than any other hotel I've ever stayed in! I highly recommend this hotel for your stay! We will most definitely be back next month & for other family events in the future!
from Laurel, Mississippi
Submitted on 22-08-2016
I travel a lot for business and Hampton Inn, Palestine is where I always stay. When you arrived, you are always greeted with a smile. They also make sure that your room is comfortable. The room are spacious and also smell good. I look forward to staying at this hotel anytime I'm in Palestine.
from San Antonio, Texas
Submitted on 22-08-2016
This has got to be the cleanest Hampton Inn. The staff was very friendly. I thought it was a new hotel and was informed that it's 7 years old. You wouldn't know it. Everything looks brand new and it even smells new. I highly recommend this hotel if you're in the Palestine, Texas area. You won't be disappointed.
from Seabrook, Texas
Submitted on 22-08-2016
Love staying here every time that I am in Palestine. The hotel is always clean and staff try friendly and helpful. Love the fact that it is close by some of the best restaurants in this town namely El Toro.
from Denver, Colorado
Submitted on 24-08-2016
Hotel is located near many restaurants and Walmart. Room has many pillows to make your sleep comfort perfect. Micro/refrig and free wifi. Front desk associate Baylie B is very customer-oriented and accommodating. Breakfast has both hot and cold items. Recommendation that I witnessed throughout my stay . . . refrain from putting hotel guests conversations on the front desk's speaker phone while conducting your hotel's business. This is uncomfortable for others within ear shot. Fellow trav... Read more
from Springdale, Arkansas
Submitted on 09-09-2016
This hotel is clean, well decorated, comfy and accommodating. I had business to do, a few reports to print, and needed to have internet, a business office, a great breakfast, and a great working air conditioner because it was HOT outside. This hotel had it all. I got my work done ahead of schedule, and had a great breakfast to start the day. The staff were outstanding, and gave me some great dining suggestions and directions to whatever i needed. It was an outstanding experience.
from
Submitted on 09-09-2016
Great staff, all were very friendly and professional. Great accommodations, met my expectations for Hampton Inn (favorite sleeping place). Location was excellent for my daily business travels. Plenty of eateries locally, staff was very helpful in recommending the best eateries.
from
Submitted on 09-09-2016
Have been working weekly in Palestine for several months in 2016 and Hampton Inn & Suites always welcomes me back! Friendly professional staff. They go out of their way to be nice and professional. Property kept up extremely well. Stayed here five years ago weekly for several months while on business and the place is still spotless and neat. Delicious buffet breakfast. Good wireless connection. Sharp indoor workout center and pool. Always simple, problem free stays.
from Alexandria, Louisiana
Submitted on 12-09-2016
Everything was great. Rooms were super clean . The only problem was the breakfast buffet was a little slack. A few items were not fresh but was still able to find plenty to eat.Very comfortable beds .
from
Submitted on 12-09-2016
Visited this location over the Labor Day weekend and it was Awesome!! It was very secure very well lit up, the room was beautiful, spacious, clean, mattress was very comfortable, I would like to give this facility a 4 star rating
from Houston, Texas
Submitted on 13-09-2016
We were in town for one night and decided to stay here as we have stayed here before. It was clean as always and everyone was very friendly. I would say maybe the breakfast could have been a little better.
from La Porte, Texas
Submitted on 15-09-2016
This was a very impromptu out of town trip for us. We had no difficulty with booking the hotel and even our very late arrival. The room was very large, clean, and quiet! The parking was well lit and plenty of spaces.
from Detroit, Michigan
Submitted on 15-09-2016
I stay at this location for a 2 week business trip and I want to say that this hotel was absolutely the best. The staff was friendly, the rooms were clean and very well maintained. The services that I received here made my two week away from home bearable. If I ever have to come back to Palestine Texas for business this is where I want to stay.
from Dayton, Ohio
Submitted on 18-09-2016
ALWAYS pleased with Hampton Inn, but this one is particularly nice. GREAT people, clean room, tasty breakfast. The breakfast chef is very friendly, a particular highlight. This is our "go to" hotel when in Palestine.
from Garland, United States
Submitted on 19-09-2016
Only one issue, house keeping didn't refill tea bags that I had used it night on one night. Loved the pool. Otherwise my stay was great and had no issue. The female night clerk has a great personality and was a big help.
from West Columbia, Texas
Submitted on 23-09-2016
Great hotel, great service, clean, good breakfast, moderate price, I had some personal issues and the staff was more than helpful to accommodate my needs. We will definitely stay again the next time we are that way
from Houston, United States
Submitted on 28-09-2016
I've stayed at this property many times for business. It's well run and the staff are all very professional. The breakfast is as good as any I've had amongst the complimentary crowd. I look forward to staying here as much as you can for a business trip.
from Harlingen, Texas
Submitted on 09-10-2016
We have stayed here twice and always enjoy our stay here. Room is nicer than most Hamptons, easy to find, friendly and helpful staff. We were tired and the lady at the desk gave us menus of pizza that delivered. Very nice experience. Would highly recommend!!
from Dallas, Texas
Submitted on 11-10-2016
Bailey, Lindsey, and Marci made the stay absolutely AMAZING!!! Those girls were so helpful and did everything in their power to welcome us! We stayed for the weekend for our wedding and rented out the meeting room for the rehearsal dinner and day after brunch. We also used their shuttle service, which was great! They got corporate to extend breakfast for ya even.... I couldn't imagine anywhere else ever doing what they did for us. It was absolutely perfect!!!
from
Submitted on 11-10-2016
Great stay. I travel often for work and this is one of the best hotels I have stayed in. Everything is new and up to date. The staff is very friendly and helpful. I would recommend staying here if you are traveling to the area.
from Seabrook, Texas
Submitted on 11-10-2016
This hotel is always clean and the staff is always courteous and helpful. This hotel is conveniently located in Palestine and close to the best restaurant in town El Toro Mexican Restaurant. The check in process is quick and effiencent.
from Aiken, South Carolina
Submitted on 12-10-2016
We stayed 2 nights at this hotel. We were very pleased with the appearance of the lobby, rooms, and all areas of the hotel. The entire staff was so nice and helpful. The breakfast was excellent, and well maintained. We would definitely stay here again if in the area.
from
Submitted on 12-10-2016
What a great room and the service was above and beyond! Gypsy and Lindsey were great. They made sure I got my replacement phone and shipped the old one back for me. They make some mean cookies are are always ready to greet you with a smile. I would recommend staying here to everyone.
from Celeste
Submitted on 24-10-2016
Arrived and Linze got me into a room directly so I could change and get to the facility. She was very efficient and friendly knowledgeable and she got me in a room very quickly and had housekeeping in there to clean up before she got me in there I was very very impressed with the entire stay
from Dallas, Texas
Submitted on 27-10-2016
The team at this inexpensive hotel is wonderful... front desk to breakfast to housekeeping. The linens are very nice and beds quite good. Hotel rooms are modern and well maintained. I recommend this hotel if you're ever in Palestine!
from Alma, Arkansas
Submitted on 01-11-2016
Nice hotel, very helpful, friendly staff! Rooms were nice, but air conditioner did make some racket at times. The pool is nice, but no hot tub. Breakfast was complimentary and decent. They even had to go breakfast bags made up if you didn't have time to sit down and eat.
from Temple, United States
Submitted on 07-11-2016
The checkin process was better than any property I have stayed at in the past several years. The staff was friendly even though there was a large group checking in. The online check in process was absolutely delightful. My room key was waiting for me when I arrived at the hotel.
from Belton
Submitted on 07-11-2016
Will definitely stay here againð??? Large group stayed and the staff had plenty of good, fresh breakfast for all. Rooms were very clean, air conditioner worked, and best of all beds were very comfortable.
from Temple, Texas
Submitted on 07-11-2016
If you normally stay at Hampton Inns, this is a nice one. It seems to be relatively new. For just a few more dollars, I upgraded to a "suite". It was one large room, but it had a separate bar area with sink, plus sleeper sofa and large desk. I think it's worth the extra $10 if you have more than one person in the room. Breakfast was typical for a Hampton - nothing fancy but enough choices for a family. Overall, I recommend this hotel. There's not a lot of choice in hotels since Palestine is a... Read more
from Houston, Texas
Submitted on 09-11-2016
The Palestine Hampton Inn & Suites exceeded our expectations in every way. When you stay at a Hampton, you always expect the Hilton level of quality and care, but this location goes above and beyond! From the spotless lobby and common areas to the perfect room, how can you go wrong? This team has their act together! We were welcomed as HHonors members upon arrival and offered a drink and a snack. Our check-in process took literally one minute as our electronic check-in was ready and waiting fo... Read more
from Norfork, AR
Submitted on 09-11-2016
By far the best hotel in Palestine, TX. The Hampton is only slightly more expensive than the competition and is well worth it. The room was immaculate and the beds & linens were the best. We will be staying here again.
from Groveoak, Alabama
Submitted on 09-11-2016
My husband and I stayed at the Hampton Inn & Suites for 2 months during a job relocation. The customer service was excellent.The entire staff made our stay comfortable and enjoyable while we were searching for a place to live in town. Lindsey at the front desk was an awesome help during our stay. She helped us find the most convenient room for our stay. Always helped us with any questions we had about the area. Room was cleaned daily. Complimentary breakfast was very good. We loved staying a... Read more
from
Submitted on 11-11-2016
I had to make an emergency visit to my home town, and at the last minute, late at night, figured out that I needed a place to stay. I had never stayed at this property before, but decided to give it a chance. It was perfect. The front office staff, the room, the bed...everything was perfect. While I am a long time fan of Hampton Inn, I feel this property is at the top of their list!
from
Submitted on 14-11-2016
My husband was a patient at the local hospital and I needed somewhere to stay that was close to the hospital. The staff were very accommodating and even allowed me the opportunity to check in prior to their check in time . The hotel itself was wonderful, beds comfortable and the selection at breakfast was great. Well worth the price.
from Palestine, United States
Submitted on 14-11-2016
Great experience overall I didn't have any issues during my time at the hotel. The night shift manager and other members of the staff were extremely helpful throughout the stay with any questions that arose.
from
Submitted on 14-11-2016
We recently stayed at this hotel for a wedding and the staff and went out of their way to make the entire group feel at home. When we needed something they were there and always smiling and asking what else we needed. We had a suite which was very large, clean and comfortable. Just fix the room keys! :)
from
Submitted on 15-11-2016
The staff could not have been more accommodating, helpful and courteous. The rooms are large, clean and in excellent condition. We had over 50 guests in our party staying at the hotel for our son's wedding and everyone was extremely pleased with the hotel.
from Houston
Submitted on 22-11-2016
From arrival to departure the Hampton Inn & Suites in Palestine Texas provided a memorable experience. Supported by engaged and welcoming staff, superb rooms and thoughtful amenities. Would highly recommend the Hampton Inn & Suites here if you are ever in Palestine or joining the Polar Express.
from League City, Texas
Submitted on 23-11-2016
This was my first experience to stay at a Hampton Inn. It was absolutely wonderful nice, clean, comfortable. Staff extremely friendly, made us feel welcome! This may have been my first visit, but it certainly will not be my last!!!! I will make Hampton Inn one of my favorites ��
from Waco, Texas
Submitted on 23-11-2016
Great location, clean, comfortable & courtesy staff. The weekend we visited a large group was there for a weddings but the staff was so attentive to our needs as well. As an elederly couple with special needs we couldn't ask for a better experience.
from
Submitted on 27-11-2016
We just finished our trip to Palestine for the Polar Express and stayed at the Hampton Inn. The staff was fantastic especially with all the kiddos staying at the hotel. Jenny, Sue, And Rhonda did a great job keeping the lobby and craft area clean and greeting us with lots of hospitality. Loved that they had crafts for the kids to do in the afternoon while we waited for the Polar Express. Will definitely stay here again!
from New Braunfels, Texas, Usa
Submitted on 29-11-2016
We were in Palestine for the Polar Express train ride and wanted a hotel with a pool so the grandkids would have a place to swim. The hotel was clean, quiet and the bed was very comfortable. We will stay there again if we go back to Palestine.
from Friendswood, Texas
Submitted on 30-11-2016
I surprised my my daughter with a trip to the Polar Express. She keeps asking to go stay at a hotel with an indoor pool so when I saw this one there was no question and I couldn't have been happier! The hotel and pool were very clean and the staff was great with all my calls requesting an early check in. The rooms were great and the beds were so comfortable that I slept through the night without waking up at all (which is rare for me). We will defiantly be back for the Polar Express next yea... Read more
from Shreveport, Louisiana
Submitted on 30-11-2016
This hotel treats customers with exemplary service from check in, to clean rooms, crafts and snacks for kids, Christmas time breakfast with the Polar Express movie playing. We will make this a yearly tradition.
from Sherman, Texas
Submitted on 01-12-2016
We needed a hotel close to relatives for Thanksgiving. We chose the Hampton Inn because I am a Hilton Honors member. I am so glad we stayed here! The front desk attendant was very friendly and helpful. Check-in was a breeze because I had already checked in online. Our room was wonderful! We upgraded to a whirlpool suite with my points and it was a gorgeous room. The bed was THE most comfortable mattress we have ever slept on...firm yet so comfortable. I would highly recommend this hotel anytime... Read more
from
Submitted on 01-12-2016
The Hampton Inn in Palestine makes traveling to see the Polar Express fun with a Golden Ticket search (my son found it!) and fun activities. Everyone was so helpful with questions, the breakfast was wonderful, indoor pool was great, and rooms were perfectly clean. Hope to be back!
from Devine, Texas
Submitted on 04-12-2016
Our family stayed here the day after thanksgiving for our annual polar express trip. In the past we stayed in Waco. This year we booked here. It is the best Hampton we've ever stayed in. The staff was already decked out in their PJs to commemorate the train ride most of the guests were going on. They had polar express crafts in the lobby, hot chocolate and the Polar Express movie playing on the big screen. It was a really great way to get everyone hyped up for the train ride. The rooms were spac... Read more
from
Submitted on 04-12-2016
Check in was quick and easy, which I really appreciated since I got to the hotel late after a long day of meetings. The room was clean and quiet, was able to get some work done as well as get a good rest. The breakfast was as good as you'd expect and is served early which worked for me since I had an early start.
from
Submitted on 04-12-2016
We took our two grandchildren to ride the Polar Express, and planned to stay overnight because the train didn't get back until almost 10:00 pm. When we arrived that afternoon, we found several kid-friendly activities ready to entertain them until we were ready to leave for dinner and the train. Cookies, pictures to color, and crafts to assemble kept the kids busy. The room was large, clean, and comfortable. Despite the large number of people staying with children, the rooms were surprisingly qu... Read more
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