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Holiday Inn Express Hotel & Suites LUBBOCK WEST

Lubbock, TX, US (LBB)

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Based on 486 reviews
Experience West Texas Charm at this location
Style: Holiday Inn Express Hotel and Suites LUBBOCK WEST
Room & Rates
Business Center

One king bed executive non smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

One king bed feature non smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

One king bed leisure non smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

One king bed suite non smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

King Hear Mobility Accessible Tub Nosmk

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

One queen bed executive suite nonsmoking

  • One Queen Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Two queen beds executive non smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Deluxe room

  • One Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Standard room

  • Two Beds
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Two queen beds non smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Handy amenities include a sofa bed, a separate sitting area, and a direct-dial phone with free local calling. This room is Non-Smoking.

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DELUXE ROOM

STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG FEATURE NONSMOKE

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

2BD EXECUTIVE NONSMOKE

TWO QUEEN BEDS NONSMOKE

EXECUTIVE SUITE NONSMOKE

KING SUITE NONSMOKE

Holiday Inn Express Hotel & Suites LUBBOCK WEST
6023 45th St, Lubbock, TX US 79407

Location

Located in Lubbock, Holiday Inn Express Hotel and Suites LUBBOCK WEST is in a rural location and close to Ballet Lubbock, Texas Water Rampage, and South Plains Mall. Nearby points of interest also include Lubbock Christian University and Tubbs-Carlisle House.

Why Stay Here

  • Business Center
  • Indoor Pool
  • Fitness Center
  • Free Wi-Fi
  • Free Breakfast

Resort Details

Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This hotel has a business center and offers business services. Complimentary wireless Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include multilingual staff, laundry facilities, and a grocery/convenience store.

Accommodation Details

82 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites LUBBOCK WEST feature CD players and coffee/tea makers. All rooms include separate sitting areas along with desks and sofa beds. Bathrooms feature hair dryers. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer direct-dial phones with voice mail, as well as free local calls (restrictions may apply). Televisions have pay movies. Rooms also include irons/ironing boards. Guestrooms are all non-smoking.

Pools & Spas

Indoor Pool

Golf

Chaperrel Golf Course

Nearby

South Plains Mall
Lubbock Christian University
Covenant Medical Center

IMPORTANT INFORMATION

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

AMENITIES:
  • Business Center
  • Fitness Facility
  • Free Breakfast
  • Free Wi-Fi
  • Indoor Pool
  • Multilingual Staff
  • Safe Deposit at Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 486 reviews
from Fort Stockton, Texas
Submitted on 14-04-2016
i was very pleased with my stay and my suite was so clean the outside area was very clean and enough lighting my kids liked the breakfast and we will return again in a few months but this time i will be getting 2 rooms close by or joint for a family vacation r
from Santa Fe, New Mexico
Submitted on 17-04-2016
First time at this location. Everything was great and the service is really awesome, we will stay there from here on out when in Lubbick. The room was very clean, front desk clerk treated us like VIP's. Breakfast was good and the kurrig machine in the room is a nice touch.
from Amarillo, Texas, United States
Submitted on 08-05-2016
Hotel was just what we expected from a Holiday Inn. Clean and nice room. Beds were so-so. The biggest downfall of this stay was our room was next to the elevator. We heard the hum of it running every so often. Alth I ugh, the indoor pool, hot tub, and breakfast made up for it. We would stay here again.
from Colorado Springs, Colorado
Submitted on 23-05-2016
One of the cleanest HI Express hotels we've encountered! We were greeted like old friends by Carlos on our arrival and given a delightful recommendation for dinner nearby. We love the breakfasts @ HIE (I have to get my cinnamon roll) and theirs was perfect, even though we arrived halfway through it--everything was still available & fresh. We will definitely return when our travels bring us back this way!
from Frisco, Texas
Submitted on 23-05-2016
I arrived into Lubbock after flight delays very late on a rainy Wednesday evening, and did not get to this property till 1:00AM. Virginia at the front desk went out of her way to accommodate me after a long day of traveling. Friendly, welcoming atmosphere with a sincere personal touch!
from Pristina, Kosovo
Submitted on 31-05-2016
The location was great, easy to get around town. The room was spotless as was the entire property. The front desk service was exceptional. Best of all, breakfast selections included twol gluten-free pastry options - a rare treat for my partner who has Celiac. This experience made me so happy I wanted to share.
from Lubbock, Texas
Submitted on 11-06-2016
Nice hotel. Good selections for breakfast which is included with our stay. Bacon,eggs,cereal,pastries,fruit, pancakes,muffins, juice,coffee. . Friendly staff who are helpful and professional. hotel is in a good central location. Close to mall and other shopping.
from Amarillo
Submitted on 17-06-2016
Great stay as usual. Very friendly staff. Breakfast is outstanding and fresh. Love to stay here when traveling to Lubbock. Very dependable and consistent quality service. I stay here every business trip I take to Lubbock
from Houston, Texas
Submitted on 17-06-2016
Had a block of rooms for a wedding. Service was wonderful from planning to extended checkout. Staff was kind, efficient and professional. Breakfast was free and had multiple choices. Pool was fun and beds were comfy!
from Austin, Texas
Submitted on 24-06-2016
This is like most Holiday Inn Express Hotels where I've stayed. It's clean, good value and has friendly staff. They do give you free cookies at the front desk which is a bonus. The hotel does seen pretty new which is also a plus
from Austin, Texas
Submitted on 01-07-2016
We were driving through to Santa Fe and this no frills hotel was just right for our family of 4. The room and bathroom was very clean and the free breakfast is always a positive. Location, as others have mentioned, is also a big plus.
from Lubbock, Texas
Submitted on 02-07-2016
This Hotel is excellent, the staff (Carlos Pando) went above and beyond to accommodate my family and me during our stay. My little one was out of milk late at night and Carlos was generous enough to locate and provide us some. This is my go to Hotel when I visit Lubbock.
from Pecos, Texas
Submitted on 02-07-2016
The employees at the Holiday Express on 45th street in Lubbock were wonderful. The rooms were clean the food was delicious. The hotel is very close to the college, we did not have a problem getting to the college. I have stayed in several Holiday Inn Express all over the State and by far the employees at this hotel were the best they were professional and attentive. I will definitely stayed there again. Thank you to the employees you all are the best!!!!
from
Submitted on 02-07-2016
I received great customer service from the front desk staff, especially Carlos he was extremely professional and courteous. I will recommend this property to my colleagues, and clients. Thank you for making my short stay a great one.
from Kennedale, Texas
Submitted on 07-07-2016
Nice, clean rooms. Very comfortable for a family of four. Great proximity to Tech. It's a little difficult to navigate to at first, but manageable. Once all of the road construction is completed, it will help.
from
Submitted on 08-07-2016
We had the best concierge ever named Carlos. He went out of his way to do everything to make us happy! We also had our morning concierge named Thomas who also was the greatest! The pool was great breakfast was full and lots of choices. The rooms were clean beds soft.
from Lafayette, Louisiana
Submitted on 09-07-2016
We stayed one night. Check-in was quick. Room was clean. Breakfast was free and good. Go see Buddy Holly's statue before you leave Lubbock. Located right off the loop. I would recommend this hotel to anyone looking for a newer, clean Holiday Inn Express.
from LAGO VISTA
Submitted on 10-07-2016
Very nice hotel, clean, beds are great. Lonnie, desk attendant was amazingly awesome help! Breakfast bar has hot foods, cold foods...provides a good hearty breakfast. Definitely will stay here again. And recommend it to anyone that is coming through or needs a little extra room when visiting family. Can get to any part of town with great ease being at the intersection of 289 and the Marsha Sharp Freeway. ???
from Clovis
Submitted on 11-07-2016
Always a pleasure to see the friendly smiles of a wonderful staff. Rooms are always clean, fresh, and inviting. My hotel location of choice when in the Lubbock area; home away from home. Stay here and you will be just as happy with the care and attention.
from
Submitted on 13-07-2016
The location is convenient to highways. The staff is friendly and helpful, the rooms are large and clean. The gym was out of order (major problem for me) The indoor pool was clean but very cold. A basic nice stay.
from Brownsville, Texas
Submitted on 14-07-2016
A great place to stay. The location is convenient to the malls, university, etc. I look forward to staying there due to the friendly staff (Carlos, Amanda, McKenzie, Tom, and the house keeping staff. The rooms are always clean; in addition, I enjoy breakfast and snacks every day. The swimming pool is inviting and it located indoors.
from
Submitted on 18-07-2016
This wasn't a bad a stay, but a couple of things prevent it from getting a perfect 5. For the good things, the room was as-advertised, the swimming pool and hot tub was great, and the breakfast was good with a decent selection. The only things keeping it from a perfect score were the wifi and the ice machines. The wifi was shoddy and unreliable, and the ice machines didn't work on our floor, the one above us, or the one below us. That's a little frustrating. But overall, not a bad place at all.
from Billings, Montana
Submitted on 19-07-2016
This hotel is the 4th I've stayed at on my current trip. I've stayed at this location 2 times. Both times have been amazing and incredibly comfortable. After all the terrible hotels we have stayed in this location has made loyal clients out of us. We will never stay anywhere else. In fact I would rather sleep at the airport than risk another hotel other than a holiday inn! Headed to the holiday inn express in Boulder Colorado so I'll update then on that location but if you are in Lubbock Texas ... Read more
from Austin, Texas
Submitted on 27-07-2016
Carlos Pando at the front desk was extraordinarily helpful in getting us situated - as we did not have a reservation. The climate control in our room was noisy, but the property was clean and efficient.
from
Submitted on 30-07-2016
I stayed here for the first time. The staff were very helpful. I was there during the Southwest computer crash and the front desk tenaciously tried to get my boarding pass. I lost my car keys and Becky was very helpful in my search. I will stay there every time I'm in Lubbock. Rooms were very clean.
from
Submitted on 05-08-2016
The room was large with a kitchen including a refrig, micro, sink and a sitting area which was very convenient . The beds were on the firm side and the furniture seems old and beat up while the rest of the room seemed updated. The Lobby area has recently been updated and is very nice while the rooms seem as if they had a rather poorly done upgrade. The pool didn't look clean. The hot tub was a slight greenish color and the pool was cloudy. The pool area did not seem very well kept. The breakfast... Read more
from Mineral Wells, Texas
Submitted on 05-08-2016
This property is in a great location, extremely clean and very nice. Safety is also a big plus. The hotel staff was nice and helpful and recommended a delicious restaurant just minutes from the hotel.
from Alvarado, Texas
Submitted on 07-08-2016
From the parking lot to the room was perfect front desk staff smilies and friendly room big and clean so if your looking for a nice place to stay this is it close to restaurant bars and shoping with in walking
from
Submitted on 08-08-2016
Stayed the night for a shopping trip for school, Carlos Pando was very helpful when our key would not work in the fitness center, he worked and worked to get it opened for us. The room was very clean and everyone was very friendly, we will definitely stay here again.
from Cedar Park, Texas
Submitted on 10-08-2016
I am so shocked to read good reviews on this hotel. We needed a hotel late that night and apparently got the worst room they had. The shower curtain was moldy and the night stands and small refrigerator hadn't been dusted in weeks. The coffee pot didn't work and when talking to the clerk about it he said I didn't know how to use it. I stay in hotels all the time and have used this type of pot several times. Also, (and this is the best I've seen yet) the microwave which was in a cubby above the f... Read more
from Mobile, Alabama
Submitted on 19-08-2016
This is a very convenient location, and I found the staff to be very friendly, and the room was exactly what I expect from a business travel perspective. I would recommend this hotel to business travelers in Lubbock. My only complaint was my room didn't seem to cool completely, but I think that may have been isolated to the room I was in, and I passed that info along to the front desk.
from Stamford, Texas
Submitted on 20-08-2016
I highly recommend this hotel! The staff went out of their way in every way. Very engaging and attentive! It was such a pleasure. The hotel was very nice and clean. Our kids loved the pool and hot tub!! The breakfast was excellent, very well stocked and attended to. We will definitely come back the next time we visit Lubbock!
from
Submitted on 20-08-2016
I've stayed here several weeks for a work assignment, and will again when assigned to Lubbock area. Check in is always quick and easy and the room is already at a comfy temperature upon check-in, even on a super hot day. The bed is very comfortable. I do wish electrical outlets near the bed were more easily accessible. For my first couple of the bedside clock/radio included a button for nature sounds to fall asleep by and it had a USB port for charging my phone. In subsequent weeks the room... Read more
from
Submitted on 22-08-2016
This is a newer location in a desirable area with easy freeway access, food and shopping. The lobby staff was outstanding in processing us quickly and helping give food suggestions. and the room was nicely decorated. The breakfast was on point and had many choices.
from Carlsbad, New Mexico
Submitted on 04-09-2016
Stayed at this Hotel August 31, 2016. Had just returned to Lubbock after 4 days in Las Vegas. Needless to say, we were tired. Upon check in, the desk clerk (I think he was the night Manager) said that the "Hotel is experiencing a lot of leaks due to rain, if your room is wet, please let me know". I should have just walked out at that point but because we were so tired and I know this Hotel is less than two years old, I thought maybe the Clerk was exaggerating just a bit. We stepped off the... Read more
from Austin, Texas
Submitted on 11-09-2016
Nice hotel - friendly staff and cookies at check-in. Spacious rooms with micro and fridge. Shopping mall down the street (best to drive here - walking is difficult because of ditches and traffic. Room was quiet even though very full. There are several other motels in the immediate area so check prices. Not much in the way of restaurant selection nearby so settle for fast food, longer drive, or frozen TV dinners from the Target.
from
Submitted on 13-09-2016
The front desk person was extremely helpful. My colleague was having problems with their rewards loading. The person looked into it right away and showed genuine concern. The full fridge and Keurig are great. I will definitely be choosing one of these hotels again, especially if I am staying in a hotel for a few days. The only reason I didn't give 5 stars is because the rooms are just ok. They met the need of the visit, but there isn't a wow factor to them.
from Glendale, Arizona
Submitted on 14-09-2016
Clean, new property. Spacious quarters, with comfortable furnishings and all the standard needs. Part of a new quadrant of newer hotels with a little difficult way to access them all. Well trained employees, with solid customer service.
from Aiken
Submitted on 14-09-2016
This is a fairly new hotel and it shows. Very nice accommodations and well kept. Room was clean, large and comfortable. Breakfast is basic and no different from other places but this does not detract from value. For that matter, value was great compared to other hotels.
from Midland
Submitted on 26-09-2016
We chose this HI Express because it is close to LCU. I have an issue with the booking, not sure if this is from HIE or local owner. The lower rate option for a regular room did not guarantee a room with 2 beds so had to book a more expensive suite (had 1 kid with us). The more expensive suite was very disappointing, the main room was just like a normal (kind of small) room and there was a small room off to the side with a small kitchenette in it. This was a waste of space, we are used to hav... Read more
from Decatur, Texas
Submitted on 04-10-2016
I stay here at least 8-10 times a year for work. Carlos Panpo always makes sure my check in is quick and easy. He is always a positive example of why I stay at HIE. The rooms are clean, modern, and inviting. I really enjoying the new fitness equipment. All of the staff is friendly and attentive to ones needs.
from El Paso, Texas
Submitted on 06-10-2016
This hotel is A+, very clean rooms and breakfast is not your typical HIE one! it will absolutely get you going in the morning, we got to check something with the staff and Carlos Pando at the front desk was a great guy to deal with! he was very helpful and friendly, this is as good as it gets, I will definitely come back again and again!
from
Submitted on 06-10-2016
This is my first time in Lubbock for work. Carlos Pando made sure to check me in quick and easy. He was positive and knowledgeable of the surrounding area. The room was clean, modern, and inviting. I really enjoying the new fitness equipment. Breakfast was well prepared and was ready at a reasonable time.
from Commerce, Texas
Submitted on 07-10-2016
Had a group stay at this hotel and everyone was great! From the booking process to the checkout process things went great. From the first person we met to the last person we talked with everyone went out of their way to accommodate us and make us feel welcome.
from
Submitted on 08-10-2016
I was really disappointed to see 30.06 signs meaning no CHL allowed in this hotel. I have never seen this at a Texas hotel of any kind in any city. So you do not have the right to protect yourself and family while traveling out of town. I will never stay here again and will be checking all holiday inn hotels from now on because I do not know if this was a local choice or a corporate one. The staff was friendly, easy check in and out. But the beds were not comfy at all and not being able to carry... Read more
from Amarillo, Texas
Submitted on 08-10-2016
Great Hotel. Clean and great customer service. Easy on and off main highways in Lubbock. Carlos Pando one of the Manages at the Hotel is very gracious, very attentive and he welcomes me by name every time I arrive.
from Palestine, Texas
Submitted on 18-10-2016
This was my second time to stay for work. Carlos Pando was friendly and provided great customer service. The hotel was very clean and breakfast had great options. Enjoyed the indoor pool and hot tub. I would stay again.
from
Submitted on 19-10-2016
Great front desk and one of the best I have stayed at....Texas hospitality.... When in Lubbock this is the place to stay Nice location and nice clean rooms. Very secure and rooms have table, refrigerator and couch...
from
Submitted on 19-10-2016
Property itself is fine, but what made that hotel is an excellent place to stay in is the Hotel Staff from the top of the Tree to the bottom Can't praise staff enough they made our long stay as we're at home Very good location, rooms are good, service is excellent ( Front desk , housekeeping and the restaurant staff are very friendly and they are doing great job). I would recommend this hotel to everyone coming to Lubbock. Big thank you for Becky, Amanda and Shaquana and the rest of the Team.
from
Submitted on 20-10-2016
This is a great hotel. I travel here for business. The hotel manager Carlos is very personable and pays close attention to details to make your stay enjoyable. The hotel is very clean, comfortable and well kept. I will be back and will stay here again.
from Albuquerque
Submitted on 27-10-2016
We were in town for a colleg football game. This Holiday Inn did an excellent job accommodating a packed house and made our stay very comfortable! We would definitely stay here again. They even upgraded our room for us!
from Fort Stockton, Texas
Submitted on 27-10-2016
We had a great stay at the holiday Inn express hotel and suites lubbock West. Employees were very nice. The rooms were very nice and comfy. They had a good continental breakfast. We will definitely be back to stay at the Holiday Inn Express
from Wichita Falls, Texas
Submitted on 27-10-2016
This is my favorite place to stay in Lubbock. The location is perfect, the staff is wonderful and the rooms are very nice. I highly recommend this hotel for business or pleasure when you stay in Lubbock.
from Lorena, Texas
Submitted on 27-10-2016
We would definitely stay here again! The room was great. It was very clean. The breakfast was really good and staff was great. The check in and checkout went very smooth. The staff recommended several great restaurants. The one we chose was wonderful
from Jacksonville, North Carolina
Submitted on 28-10-2016
This hotel's staff was extremely courteous, helpful and professional. My purpose of visit was to see a relative in the hospital. Not having to worry about anything at this hotel was a great bonus. Rooms were spacious and clean. I did not hear the neighbors or hall traffic. Breakfast was free and tasty. Business center computers were functional, but recommend your own laptops for any work since the wifi was dependable.
from
Submitted on 15-11-2016
Nice place with friendly staff. Hall ways and common spaces could be updated but lobby and rooms are very clean and nice. In a good location. Feels very safe. They have a lot of attention to detail and comfortable beds / big showers.
from
Submitted on 26-11-2016
Loved the jacuzzi tub and clean spacious room! Appreciate the extended breakfast hours and late check out. Great service but ...all the vending machines on every floor were needing to be restocked- no diet soft drinks.
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