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Hilton Garden Inn Houston West Katy

Houston, TX, US (IAH)

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Based on 432 reviews
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Hilton Garden Inn Houston West Katy
2409 Texmati Drive, Katy, TX US 77494

Located Near Many Wedding Venues that Include:* Agave Road* Briscoe Manor* Tuscany VillaKaty Mills Mall Retailers Include:* Bass Pro Shop* Coach Outlet* Guess Factory Store* Polo Ralph Lauren Factory Store* Saks Fifth Avenue OFF 5th* Tommy Bahama OutletThe Hilton Garden Inn Katy Mills in Katy Texas is located right next to Houston on I-10 at the Katy Mills Blvd Exit # 741.Key Katy Texas Businesses Near our Hotel Include:* Academy Sports & Outdoors* BAE* Igloo Corporation* Pavestone* PetroSkillsMinutes away from The Katy Medical Center that Includes:* Christus St. Catherine Hospital Katy* Memorial Hermann Katy Hospital* New Texas Children's Hospital West Katy Campus* New Methodist West Houston Katy HospitalOur Katy Mills Hotel Offers Many Unique Features:* Complimentary shuttle service within the local area* Complimentary 24-hour business center* We also have a complimentary Precor® workout facility* 24-hour Pavilion Pantry convenience shop* Two meeting spaces for smaller meetings that can combine into one large space 1,660 sq. ft. Click here to Reserve.* Garden Sleep System? bed advanced technology beds that guarantee a great night's sleep* Complimentary wireless Internet service throughout the hotel* Evening room service from 5pm to 9pm* Great American Grill® serving Breakfast, Lunch Buffet, and DinnerAt the Hilton Garden Inn Houston West Katy Mills hotel in Katy Texas, located next to the Katy Mills Mall, busy executives as well as the leisure traveler will be pleased to find everything necessary to make your trip a stay to remember with relaxation and service to your every need.***** Everything. Right where you need it. ®*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 432 reviews
from Lexington, United States
Submitted on 14-05-2016
I was in town on business for one night. Checked in at front desk and the gentleman responsible for that duty was a nice guy but seemed to have some difficulty. Neither mine nor my colleagues room keys were activated (or activated correctly?) We both had to go back down to the lobby with all our stuff and get the keys reactivated. Not a big deal, just was the first time I'd had that happen. Nice hotel, no complaints.
from Seguin, Texas
Submitted on 18-05-2016
Perfect location close to shopping and dining to avoid the crazy Houston traffic. Lounge is perfect wind down area and dinner was definitely worth staying for. Breakfast is served until 10 am which allows for that much needed sleep in.
from Scottsdale, Arizona
Submitted on 18-05-2016
This was one of two hotels reserved for out of town guests for a family wedding. We actually got a better rate through Hilton's website using AAA than the quoted wedding rate ($92 vs $125) which made a big difference with three rooms for three nights. Rooms are comfortable as are beds. Bathrooms on the small side so two of us could not use sink area at the same time. No matter how cold we set the AC on it never went below 78 which is on the warm side for sleeping comfort. Housekeeping is re... Read more
from Eden, North Carolina
Submitted on 21-05-2016
We were in town for a Bible study filming and this was our stop on the way. Everyone was very nice and the room service was really yummy. I would recommend this hotel to couples and families. There is a great steakhouse and mall close by. Traffic is terrible, after all it is Houston, TX.
from Alberta Canada
Submitted on 23-05-2016
As with most places you visit, your perception is colored by (firstly) how the people treat you and (secondly) if you recieved value for your money !!! Well I feel this location deserves a resounding YES to both requirements . The room was spacious, with a seating area and desk, comfortable bed , was nicely decorated and clean. Wifi worked well and TV had channels for adults and children alike. Just what you would expect... Although we didn't use it, there was even a laundromat for guests.... Read more
from Little Rock, United States
Submitted on 08-06-2016
I stayed one night with my wife and the rooms were clean, quite and enjoyable. This is an excellent hotel and definitely lives up to its great reviews Booking our room with TripAdviser was super easy and I recommend using them.
from El Paso, Texas
Submitted on 19-06-2016
Clean, spacious rooms. Quiet and well-located. The rooms have a Keurig coffee maker. The front staff even provide you with real half and half creamer if requested. There is a mini-fridge in each room. I like this hotel, and I am very picky.
from Duncanville, Texas
Submitted on 21-06-2016
I would recommend this hotel. It was nice and clean. The staff was nice and courtesy. The breakfast bar was nice and at a reasonable price. If I ever return to this area this will be the location for me.
from Highlands Ranch, Colorado
Submitted on 23-06-2016
Stayed here 2 nights in June and was a very pleasant stay. Property seems pretty new and is right next to the Katy Mills Mall. There is a freshness abound throughout the hallways and rooms. Front desk was very accommodating and offered up waters on each night returning for the day. Breakfast was exceptional and all staff was very attentive
from Corpus
Submitted on 25-06-2016
Highly recommend this Hilton Property! Great location, so many attractions within walking distance, very kid friendly, comfortably and very safe environment! Welcoming staff, very clean, great pool, snacks upon arrival, and fantastic breakfast. Cannot say enough good things about this Hilton Property
Submitted on 27-06-2016
Perfect location close to everything. Wedding was beautiful. Pool was great to cool off after being out in the Houston heat. Staff was wonderful and Ernesto was on top of everything in the morning for breakfast. Got to spend the weekend relaxing with my siblings and their spouses.
from Katy, Texas
Submitted on 04-07-2016
Needs some friendlier staff during later hours. Business center fax machine and scanner were very difficult to use. Printer was out of ink. Towels in rooms need to be added, especially a room for 2 guests.
from New York City, New York
Submitted on 07-07-2016
Every time I travel to Katy I stay in this hotel. The people are wonderful, especially the outstanding waiters. The way they treat their guests is exceptional. Ernesto is wonderful and the way he attended my family and I was perfect. Unfortunately the last time I stayed at the hotel, there were no waiters at all. I did not feel comfortable and I did not enjoy my breakfast. I had to wait in lone to order and pick it up to my table. I thought hotels are supposed to attend their own customers with ... Read more
from Baton Rouge, Louisiana
Submitted on 07-07-2016
Enjoyed the hospitality and the area. It is a good place to relax and refresh after a long trip. Hotel staffing were very professional and helpful. Rooms are comfortable and quite. I would stay at this hotel again...already have plans to do so.
from Alvin, Texas
Submitted on 10-07-2016
I loved our stay I would recommend this has a good location, the mall,a swim park.right behind ..easy assessment from 110,All the staff,very friendly..Anytime you walked into the hotel,they greeted you,
from Houston, Texas
Submitted on 10-07-2016
Stayed here for 2 days w daughter , and 2 grandson,s , 7 and 5 yrs old. We went to a wedding at Agave Estates , I had called ,made sure the hotel van could provide transportation to and from the wedding before I made reservations .I must write that everything went very smooth, absolutely NO problems whasoever, and I have ran into the full gammit of problems from hotel staff .NOT HERE ! STAFF WAS WONDERFUL!from a very easy ck in ! to ck out, All requests were honored ! no kinks , no delays , abso... Read more
from Houston, Texas
Submitted on 11-07-2016
The hotel is conveniently located near Katy Mills mall and the new water park. The rooms are clean but typical. The adjustable mattresses tend to leave you in a dip in the bed though. Overall it's a great place.
from Calgary, Alberta
Submitted on 13-07-2016
We brought our girls basketball team down from Calgary to attend a tournament in Texas and stayed at this hotel. It was a fantastic experience! Staff were so welcoming and friendly, and did a great job of taking care of my team. Fantastic breakfast also! I would bring my team back in a second!
from Harlingen, Texas
Submitted on 13-07-2016
Staff was really nice and welcomed us. Our room was nice and neat. Breakfast was delicious and pool was awesome. They stores are close by and we love that Bass Pro Shop was close. We will be back for sure.
from Fort Worth, Texas
Submitted on 16-07-2016
Good hotel just with they could accommodate breakfast. 14.95 is ridiculous for breakfast. Other than that it was a very nice hotel and I would recommend this to others. I would just be sure to tell them.
from Katy, Texas
Submitted on 16-07-2016
Fantastic! I think my only complaint would be a lack of complimentary breakfast that can be found at other hotels! We will definitely be staying here again...great location, great service, clean, and very comfortable!
from Fredericksburg, Texas
Submitted on 18-07-2016
We came in town to visit relatives, and had a lovely stay at this hotel. We had a suite which was nice and roomy with a very comfortable bed. The room was very clean and spacious. We decided rather than go out, we would eat at the restaurant in the hotel. The food was delicious...5 star in my opinion...and the service was great. We ate breakfast the next morning, and again...delicious! The next time we are in Katy, we'll eat at the hotel.
from Houston, Texas
Submitted on 22-07-2016
First it was a little hard to find as there is no signage that I could see at the entrance to the hotel because it's behind another hotel. Entrance is off Market Place. Hotel is nice and comfortable. Rooms large, well supplied, and staff was friendly. Over all nice place to overnight and shop.
from Dallas, Texas
Submitted on 26-07-2016
Liked the hotel and I would stay again at the hotel. Everything was great except for no one answered the phone for a wake up call. I enjoyed the breakfast and the dinner I had. Excercise facility was nice
from Jackson, Tennessee
Submitted on 28-07-2016
If your looking for a stay where there's nice, pleasant, clean and friendly environment this is the hotel. ALL of the stay is so wonderful. Someone is always at the front desk to great you. The restaurant have a wonderful waitress Lilian whom is very personal with a warm smile. The chef sends out good tasting food. The rooms are nice size with comfortable mattress. Small fitness room, however the equipment is well maintained.
from San Antonio, Texas
Submitted on 05-08-2016
Hotel is extremely accommodating. The staff is wonderful. The rooms are great. The beds are great also. I feel like they are family. The Hilton is in a great location and easy to get on and off hwy. lots of good eating places close.
from Sweetwater, Texas
Submitted on 08-08-2016
We had a wonderful business stay here. Everything was nice and clean. The staff is very friendly and helpful. Breakfast is not complimentary. Denny's is right next door and cheaper than the hotel breakfast. Close to the mall, a water park and many restaurants! The shuttle is also great!
from Lenexa, United States
Submitted on 10-08-2016
The Inn at Katy is a very nice property. Staff was friendly and welcoming. Room was very clean. The Inn is in a good location, convenient to the Interstate, shopping and restaurants. Enjoyed the breakfast, as well.
from Houston, Texas
Submitted on 22-08-2016
Conveniently located next to Katy Mills and Deny's. Rooms are quite comfortable with nice beds. Nice bar available at the reception area. The convenience of having a deny's next door gives you a nice option for breakfast and lunch during the day.
from Austin, Texas
Submitted on 23-08-2016
Wedding visit. Family. We really enjoyed our stay at this hotel. We were there for a wedding close by. 3 rooms total, from our family. We got to see the suite because my brother reserved one. Thanks for everything.
from Austin, Texas
Submitted on 30-08-2016
My Hilton Stay at Katy Mills Mall was great and I would highly recommend it. Room was great and service was great. The location is close to everything and easy to access from I10 and HWY99. I would recommend them as a great place to stay.
from Granbury, Texas
Submitted on 30-08-2016
From pre-check in to departure, staff were excellent. Totally made to feel at home. Breakfast omlette was scrumptious too! Did not get to enjoy the pool or spa but based on everything else, they were probably excellent too. Enjoyable stay for sure.
from Austin, United States
Submitted on 07-09-2016
The staff at this hotel go out of their way to make my business visits both productive and enjoyable. From check in to check out. The Sales/Event staff are always happy to help. Full menu breakfast is a great way to start the day.
from Berlin, Germany
Submitted on 09-09-2016
This hotel has excellent staff, new and clean facilities, friendly feel, and great location. Always warm and welcoming and always eager to help. This has become my home away from home when traveling to this area. Cannot beat it when staying in west Houston area.
from Victoria, Texas
Submitted on 11-09-2016
Price great, staff friendly and courteous, hotel close to all medical facilities. AC great. Discount tire next door,movie theater and mall close also. Breakfast not free, went to Walmart down the road, has a McDonalds(had a great breakfast).
from Breaux Bridge, Louisiana
Submitted on 11-09-2016
The hotel is clean and beautiful. The rooms are spacious and clean. The hotel workers are courteous. The breakfast is above average and the servers are very nice. Very good hotel next to a variety of shops and food locations.
from Winona, United States
Submitted on 12-09-2016
Rooms were nice and clean. Breakfast was slow and OK but not worth $14. Staff was accomidating and friendly. They charge cards immediately instead of at checkout and it will take a few days to correct. Other than that it was pleasant.
from Lake Charles, Louisiana
Submitted on 13-09-2016
Very quaint place! Kind friendly staff!!! Safe place ! Clean rooms. Only thing is the jacuzzi could have been cleaner, black stuff needs to be cleaned! Breakfast staff very friendly!! Would stay here again!
from Beaumont, Texas
Submitted on 14-09-2016
My husband, myself, and my brother-in-law and his girlfriend recently stayed at the Hilton Garden Inn. The front staff was very accommodating and friendly, speaking every time we passed by. The room we had with a king bed was very clean and comfortable and while not huge, was big enough for a one night stay. We were asked upon check in if we wanted to pre-purchase the breakfast for the next morning at a 40% discounted rate. This ended up being a pretty good deal for the amount of food offere... Read more
from Buda, Texas
Submitted on 15-09-2016
I've been coming to Katy for many years. I've tried ever hotel in the area, but the HGI trumps all of them. I've read negative replies about this hotel, but I've been witness to some of the incidents... Some people will do anything to get a free meal or room.
from Victoria, Texas
Submitted on 19-09-2016
Overnight stay visited bass pro shop and mall..stayed at Hilton garden in..nice ..clean.friendly courteous staff..easy access to d..can see texas typhon water park from hotel..definitely recommend this hotel
from Los Angeles, United States
Submitted on 19-09-2016
Very nice and clean place to stay. The place is quiet place to take the rest. But the food in the lobby hotel is not that impressive, and the choice is not that much to choose. As well as the bar. not serving the real beer but the bottle one only.
Submitted on 20-09-2016
Comfortable place to stay, note breakfast is not included in the price of room. The breakfast can be purchased in advance for about $8 and it was very good. Very comfortable bed and pillows. Very convenient location. I recommend the Italian restaurant around the corner on the way to the Walmart, it was excellent. Other good restaurants in the area also. Note no free weights in the fitness room.
from Guernsey, Wyoming
Submitted on 21-09-2016
Thanks to Courtney and Staff, we were able to complete our reservation! She was very courteous and kind. We so appreciate the hospitality shown in such a BIG, TEXAS way. We had a small issue with our credit card that Courtney was able to resolve without making us feel embarrassed about the situation. Just wish we had more than one day to enjoy all that is offered.
from Houston, Texas
Submitted on 22-09-2016
The Hilton Garden Inn was very accommodating to all of the Guests during this wedding weekend. All of the Staff were extremely helpful and understanding as we celebrated during this wedding weekend. We used their shuttle service to and from the Wedding Venue. The wedding guests also utilized the Bar and the Breakfast each morning. Thank you Hilton Garden Inn for a wonderful stay
from Burleson texas
Submitted on 27-09-2016
Will use this location when working in the Houston / Katy area. Easy in and out plenty of things to do near by. Room was very nice and the AC was perfect to keep room comfortable with the summer heat in Houston.
from Amelia, United States
Submitted on 03-10-2016
Excellent hotel and wonderful staff!!! The place I stay when I am in the Katy area!!!! They make you feel special and are so attentive to your needs. As one that travels extensively, this is one of the best hotels I stay at!!!!
from Trinidad
Submitted on 05-10-2016
This is a really lovely place, with great amenities. The location is wonderful - close to the mall and near the highway. The staff were helpful and friendly each time. The beds were comfy and firm, and breakfast was tasty.
from Austin, Texas
Submitted on 11-10-2016
The mattress had a large brown spot that showed when the blanket came up. It looked like someone bled out and they flipped the mattress over. Had to look through the breakfast plates to find a clean one.
from Orlando, United States
Submitted on 12-10-2016
Marcella is simply amazing at the bar. She is attentive and has a great personality. She makes me feel welcome! Alicia went out of her way to make sure I had the room that I wanted at the rate that I needed. Her bubbly personality makes it easy to back again and again. Janell maybe on the shy side, but she is not afraid to make sure I have everything I need. Bruce and Adam are absolutely joy to be around. Its a staff like this that makes me come back week after week!
from Katy, Texas
Submitted on 18-10-2016
Great place to stay. We stayed here for our wedding night and had our guest stay here too. Hotel was clean and the service was great. I liked that breakfast was included with our room. I would stay here again for sure.
from San Antonio, United States
Submitted on 18-10-2016
Nice visit, conveniently located. The room was clean and the pool was still open so my 4-year old was able to work off some energy that he somehow still had on reserver after running around Dewberry Farm all day.
from Louisville, United States
Submitted on 19-10-2016
I travel to Katy, TX frequently for business. I started staying at HGI Texmati last fall and loved it. I will continue to do so until they can pry this hotel from my cold, dead credit card. A+ service, staff, and accomodations.
from Fredericksburg, Texas, United States
Submitted on 20-10-2016
We stayed at the Hilton Garden Inn in Katy for a wedding. Everything about this little hotel was perfect for our stay! Upon arrival, I noticed immediately how lovely the lobby was. Sean, the lady behind the desk, was gracious, accommodating & speedy with our check-in. The rooms were very well appointed & very clean! Breakfast was a nice surprise as they will actually prepare your eggs however you like them along with having a nice buffet with fresh fruit, waffles and much, much more. Frenc... Read more
Submitted on 24-10-2016
Very good service, better than typical chain hotel. Also very good value. Great king bed. Front desk exceptionally responsive. Rooms are very nice. King-sized beds are glorious. Well located near mammoth Mills shopping mall and other retailers just fnterstate Highway 10
Submitted on 01-11-2016
Great outdoor pool the kids loved it. Good price big room ! Next time we're in town we will be staying there again ! Close to the Katy mills mall and restaurants definitely recommend this hotel! Good breakfast as well
from Kerrville,Tx, United States
Submitted on 03-11-2016
We stayed here because we are Hilton Honors member. Excellent stay and I will stay here again in two days. Front desk very professional and wait staff for Dinner and Breakfast was excellent. Very Clean operation. Bruce at the front desk is very professional.
from Calgary, Canada
Submitted on 06-11-2016
This is one hotel amongst ,any others and for me, choice is everything. By choosing the Garden Inn, I can take advantage of Hilton HHonours, and all that includes. This particular location has great freeway access and a multitude of restaurants nice and handy.
Submitted on 06-11-2016
I only stayed for two nights while in town for a wedding. My room was very clean and updated, as was the lobby. Extremely friendly staff. Would definitely stay again and recommend this hotel to anyone.
from Katy, United States
Submitted on 07-11-2016
We reserved a block of rooms for our wedding. We were 100% satisfied with the process. Our guests were happy. The bar area was nice. The room service breakfast (though expensive) was tasty. The woman who helped us block our rooms for the wedding was EXTREMELY helpful!
from Vancouver, Canada
Submitted on 13-11-2016
The staff was very friendly but a couple things made the experience less enjoyable: - dirty towels upon check in! One even had brown streaks on it which clearly haven't been washed -AC unit smelled like burning when turned on so wasn't willing to risk using it - Laundry wasn't picked up in the room and no communication before or prior on where to leave it.
from Burleson, Texas
Submitted on 14-11-2016
Very pleasant staff! Clean room, good food! I particularly enjoyed the breakfast service. I ate there all three days. Purchased at check-in and received a 40% discount! Had an evening meal one night and found everything very good!
from Discovery Bay
Submitted on 14-11-2016
Room was clean, comfortable with a nice desk for work. Parking was free with enough spaces available. The breakfast was good for the price and quick service. The dinner food was a typical bar menu but the steak was great.
from Dallas, United States
Submitted on 19-11-2016
Great location right off of I-10, close to restaurants & shopping. Friendly & helpfull staff. Fairly new hotel. Very clean, nice restaurant & bar area. Nice pool & work out room. A little bit of road noise frm I-10 after 6am.
from Richmond, United States
Submitted on 22-11-2016
I used this hotel to reserve a block of rooms for my daughter's wedding. Additionally the bride and her bridesmaids were staying at the hotel after the rehearsal dinner. Due to an error on my part she showed up with 6 girls and only had a double room. The staff went out of their way to surprise the bride and upgraded her so that she had 2 adjoining rooms and everyone had space. Weddings are stressful enough and this could have been a bad experience but the staff here went out of their way to... Read more
from Floresville, Texas
Submitted on 27-11-2016
We were here for a wedding everything was clean, and all the staff were very friendly we had a great stay, the breakfast was amazing great selections, our room was nice and very comfortable, the bar tender was very nice accommodating our group
from Oklahoma City, Oklahoma
Submitted on 27-11-2016
We stayed here during Thanksgiving 2016. We will be staying here again. The room was clean and well maintained. The staff very helpful. All in all, you can't beat the service or the location with shopping and eateries near by.
from Hamshire, United States
Submitted on 28-11-2016
We stayed near the Katy Mills Mall for convenience for Black Friday shopping and this hotel was excellent. I have a daughter that is extremely allergic to milk and normally can not eat the Continental Breakfast but this hotel offers a buffet and breakfast made to order. It was worth the price for my daughter to be able to eat breakfast with us at the hotel.