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Hilton Garden Inn DFW Airport South

Dallas / Fort Worth, TX, US (DFW)

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Based on 481 reviews
The Hilton Garden Inn DFW Airport South hotel is located one mile south of DFW International Airport and 10 miles from Love Field Airport in Dallas, T
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Hilton Garden Inn DFW Airport South
2001 Valley View Lane, Irving, TX US 75061

Pepper Star Center Ice Rink, Parks at Texas Star and Softball World to name a few. Major corporations are located near the Hilton Garden Inn DFW Airport South hotel in Dallas, Texas are Centreport Office Park and DFW Airport Business Office Park.The Hilton Garden Inn's Dallas-Fort Worth hotel offers a courtesy shuttle to/from DFW International Airport and to the TRE Trinity Railway Express West Irving Station with a direct route to Downtown Dallas and Fort Worth.Each guest room at this Dallas, TX hotel features complimentary high-speed Internet access, a spacious work desk and two telephones with data ports and voicemail. Our Suite Rooms include the same features with an added bonus of a cordless phone. Standard amenities in all our guest rooms and suites include a microwave, coffeemaker, refrigerator, hair dryer and iron and ironing board.The Hilton Garden Inn DFW Airport South hotel features 151 spacious guest rooms and suites plus 5,000 total square feet of meeting space in our state-of-the-art Conference Center with seating capacity up to 400 people theatre style.During their stay, guests at our hotel in Dallas are offered dining at its best. The Great American Grill® is open daily for breakfast and dinner and the Pavilion Lounge offers a relaxing place to enjoy an evening cocktail. Additional features include an outdoor pool and patio area, 24-hour business center, fitness center, nightly room service and 24-hour Pavilion Pantry® for snack items and those forgotten sundry items.***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 481 reviews
from Katy, United States
Submitted on 18-05-2016
Overall experience was great. The front desk staff was very polite and helpful. The rooms were clean. The parking was convenient to where i parked my vehicle. The hotel was close to the airport and not far from six flags. Overall great environment for a family trip.
from Marysville, Washington
Submitted on 20-05-2016
Stayed here for business and it was like others I have stayed in. Customer service is good, the rooms are clean, and the breakfast is a little overpriced for what it is. Unless this is the first hotel you've ever stayed in, I'm not sure how anyone can give Hilton Garden Inn a 5-rating, however, it is consistently pretty good and I will keep coming back. It's a 3.49.
from Irving, TX, United States
Submitted on 23-05-2016
The room was nice but the real star was the shower water pressure / temperature, it was perfect and the complimentary shuttle pickup from airport was great. Even the breakfast was good. Would stay there again.
from Elk City, Oklahoma
Submitted on 25-05-2016
This was a nice hotel, very close to the airport. We were able to leave our car there for a small fee and take the complimentary shuttle to the airport. The shuttle picked us up promptly on our return. We will stay there again.
Submitted on 25-05-2016
This Hilton Garden no longer offers the adjustable firmness mattress. Very disappointing. Otherwise, a very good hotel in a good location. The staff was very helpful in handling a small in-room problem.
from Houston, Texas
Submitted on 26-05-2016
I'm a diamond member and stay primarily at Hilton Garden Inn properties and This was the first time I've ever been insulted by not only a wait staff but also the kitchen manager. I was unhappy with the breakfast service/food and was told by the kitchen manager that I still needed to pay. Hilton claims a 100% guarantee, or you don't pay. I had to point out the sign to the front desk manager ... What a joke. Again I was not satisfied and the manager was insistent on paying for a meal that was ... Read more
from Waxahachie, Texas
Submitted on 28-05-2016
Stayed before and fantastic reception but this time the clerk was not as friendly and I do understand it was a very busy evening with a bunch of young people so she was probably stressed a little bit.
from Zabok, Croatia
Submitted on 06-06-2016
The HGI in Irving, TX is my favourite place to stay when flying through DFW. The staff is courteous, the rooms are clean and the hotel offers good shuttle service to the airport. They also have a nice pool, a gym, a restaurant and a bar!
from Fort Worth, United States
Submitted on 08-06-2016
This Hilton Inn is well kept and the staff is conscientious in their duties. It is very convenient for travelers arriving and leaving from DFW airport. A courtesy van is available. Ease of travel to Dallas or Fort Worth is a plus.
from Tuscola, Texas, United States
Submitted on 10-06-2016
My husband is a Diamond member and I flip back and forth on Diamond each year, and we stay in Hilton properties worldwide. All but 1 have allowed us to leave our car for free in the lot when we stay the night before we fly, including this one on two other occasions. This time the manager demanded per day payment for us to leave the car after we stayed the night before. We moved the car to another lot and while standing in the lobby with several other customers awaiting the hotel shuttle, the ... Read more
from Houston, Texas
Submitted on 11-06-2016
Internet was not working and when I complained to the front desk they told me I was lying then 20 minutes later they said it is broke and that I wasn't lying. I don't feel thatcustomer should be treated this for the price we pay for a room
from Chicago, Illinois
Submitted on 12-06-2016
Party was planned at the last minute, and the staff was very helpful and patient. My family from out of town had a great stay and the location was perfect!! Food was awesome my family kept talking about it! I am very grateful to the staff for making my sons graduation day special!
from Atlanta, Georgia
Submitted on 21-06-2016
Jasmine at the front desk was very helpful and courteous to my needs. I was able to stay at this location instead of having to move hotels during a time where most Hilton properties were sold out in the Dallas area. Thanks Jasmine!
from Leander, Texas
Submitted on 27-06-2016
Went to the Rangers game and stayed in the hotel for the night. It wad a nice stay. The room was clean and the staff was very nice and helpful. It was only 15 minutes from the ball park which was helpful as well. The bartender was awesome, filled up my drink and made it nice and strong.
from Natchez, Louisiana
Submitted on 29-06-2016
Easy to find. Clean and quiet property with a friendly staff. Park and go option really saved us time and money. Shuttle service to and from the airport every 30 minutes. Will definitely use this property on our next flight out of DFW airport.
from Minneapolis, Minnesota
Submitted on 29-06-2016
Overall nothing to complain about, very standard HGI which is good. No upgrade for me as diamond member which was not a big deal as traveling by myself. No room available on top floor as recommended but I was early as well. Staff nice. Whataburger is next door which is great :)
from Raleigh, North Carolina
Submitted on 30-06-2016
Nice quiet room, very helpful and friendly owner and wife. Maybe more selections for breakfast. The small refrigerator and microwave were sufficient and the TV was nice. One day the TV went on the fritz, but the owner was there to fix it immediately.
from Los Angeles, United States
Submitted on 30-06-2016
Found staff flexible and helpful. Food delicious, and bed very comfortable. Enjoyed fitness center as well. Needed to be informed of shuttle service at time of reserving the room, as we had to pay a set fee of $24 to taxi driver, even though trip from DFW was extremely short.
from Tennessee
Submitted on 04-07-2016
This HGI is conveniently located south of DFW and easy to access. However, I didn't find any restaurants of interest in the immediate vicinity. The property was nice and clean, consistent with most HGIs. The staff was courteous. When I visit the area again, I will try other comparable hotels to see if I find a place I like better. However, I will not rule out a return to this location because it wasn't a bad place to stay.
Submitted on 05-07-2016
The Hilton Garden Inn DFW was the location of our family reunion and hands down this was the best choice im super happy and grateful for the awesome staff who went above and beyond to make our reunion so pleasant and successful. The management and staff are truly the best i have seen. I felt as though my family were the only concern for that weekend even though the hotel was full to capacity. The property is awesome very elegant and clean. The breakfast was also great very... Read more
from Tuscaloosa
Submitted on 06-07-2016
My stay at the Hilton was great . The staff was great and answered any concerns I had. The breakfast oh wow it was good and very good not a continental but a full hot breakfast I would definitely recommend this hotel to anyone if they are staying in or near this area!
from Temple, Texas
Submitted on 11-07-2016
We stay at either this hotel or the Embassy Suites when flying out of the DFW Airport. The convenience of this location is perfect for leaving our car parked here to save parking expense at the airport. Plus, the hotel shuttle service is very prompt.
from Rancho Cucamonga, California
Submitted on 11-07-2016
Excellent experience, friendly staff. Breakfast and dinner were great and the front desk clerk Leslie was extremely helpful. I had my kids and grandkids and all enjoyed everything. They swimed everyday.
from Killeen, Texas
Submitted on 13-07-2016
Was stuck in Dallas for the night; booked easily online at midnight. Was thankful check in was quick and room stay comfortable. Made to order omelets for breakfast a big plus. Great fresh fruit selection as well.
from Roanoke, United States
Submitted on 13-07-2016
We stayed at the HGI and everyone was excellent to work with. We took advantage of the Park & Ride and that was one of the primary reasons we selected this site. The van got us to the gate. We haven't used the return trip yet - but we are expecting only the very best.
from Elgin, United States
Submitted on 14-07-2016
This hotel is full of friendly people. The lobby is clean and the breakfast crew is super helpful. You can even ask for an omelette the way you want it! They are ready to serve you with fresh hot coffee! The beds are super comfortable, I slept better than the Double Tree's bed. They have computer in the lobby where you can print if needed.
Submitted on 15-07-2016
Just so convenient so we are actually returning on the return flight to stay again. I will use them in the future if needed due to it being so convenient and it is really nice. Friendly staff. Quiet. Easy to get in and out of with comp shuttle service starting at 4 am.
from irving, United States
Submitted on 16-07-2016
Good Hotel. Great Breakfast. Dinner is good but a little on the pricey side. (Example NY strip is $28 at Outback down the road a little you can get a 22oz Ribeye for the same or less). Would be helpful if they served lunch. Pantry items are way overpriced. Fortunately there is a convenience store a short walk (2 minutes) up the parking lot. Internet works well when it connects but will not stay connected more than an hour without disconnecting and then there appears to be a penalty tim... Read more
from Vallejo, California
Submitted on 17-07-2016
This hotel was a great host for a students leadership course that I was part of the staff for. The rooms were very comfortable. The food was outstanding. The hotel worked very hard to accommodate all of our needs and did it in a very helpful spirit. The breakfast in the morning was outstanding. It even had an omelette bar which were made to order. I definitely felt spoiled.
from Clinton, Mississippi
Submitted on 19-07-2016
Stayed at this hotel for family reunion.Beautiful clean and quiet hotel. Customer service could be a lot better. Breakfast was always good and fresh. Breakfast staff was nice and pleasant. Great hotel.
from Brandon, Mississippi
Submitted on 20-07-2016
From the time we checked in until we left we were treated with kindness. The customer service was above and beyond. I never saw a frown on the staffs face. The room was very nice, clean and the bed was very comfortable. When you request something, they are right there to assist you. We will definitely choose this hotel again if we are ever in the area.
from Chicago, United States
Submitted on 22-07-2016
Great staff. delicious food, great amenities. Shuttle service to and from airport, plus various stores and restaurants. Extremely nice staff and very polite. I worked in the hotel industry in Downtown Chicago and I was very pleased by this service. Highly recommend and I live in the City of Chicago!
from Boston
Submitted on 23-07-2016
If you are looking for a convenient, reliable and self-contained stay near the airport, Hilton Garden Inn does the trick. Restaurant and bar, while nothing fancy served delicious food and drink. lovely pool, and adequate work out area. Rooms were clean, comfortable and updated. Highly recommend this stay for business travelers needing near airport accommodations.
from Denver, Colorado
Submitted on 25-07-2016
I stayed here one night to catch an early flight out of DFW and had a great stay. The hotel is very well located, close to restaurants and to the airport. The shuttle works like a charm, leaving every 30 minutes to the airport. The staff is friendly and attentive. The rooms are comfortable and very quiet, despite the fact that airplanes fly right over it. Breakfast is delicious for an extra fee. Internet worked very well and I enjoyed the fitness center. Did not try the pool, although it looks i... Read more
from Norman, Oklahoma
Submitted on 25-07-2016
I had to be at a wedding in Northwest Arkansas and pick someone up from the airport in DFW at the same time, so I booked this hotel so my guest could land and take the shuttle from the airport to the hotel. The shuttle service was quite prompt and got her to the hotel with very minimal effort. The location is extremely convenient with a whataburger next door. The front desk staff was extremely helpful when I arrived, giving me a key. The room was very clean and spacious. The rest of the buildi... Read more
from Enfield, Connecticut
Submitted on 27-07-2016
We stayed overnight on the Fourth of July in order to continue on to Mexico the following day. 2 weeks later we stayed here again before our trip the following day back home. The room was clean, quiet, as was the restaurant. The food was good at the restaurant. Both stays were during the week and the second stay allowed us time to swim in the pool. Breakfast isn't included but free coffee was available. There is a gas station within walking distance and the shuttle ride to and from the hotel was... Read more
from Saint Louis, Missouri
Submitted on 31-07-2016
This was a very nice place. We had our family reunion there. There were a few problems, but nothing that would keep me from rebooking. During our family reunion the ballroom that was booked next to us was so loud it overpowered our function. They should invest in sound proof walls. The wait staff during breakfast was not as courteous. But the rooms were very clean. The front desk was extremely nice and helpful. The bar was great! A little on the pricey side though.
from Jackson, United States
Submitted on 07-08-2016
Easy check in and out. Courteous staff who were very friendly. Site would not allow advance check in even after several attempts. The room was clean and free of odor. Would recommend to others and would visit again.
Submitted on 09-08-2016
The service was awesome however the rooms need to be updated badly.... The hotel was very hot in the hallways and elevators but banquet room cool and comfortable. Our Buffet food was great. Staff members were very friendly and helpful... They did everything I asked for... I would recommend this hotel for any event... Lisa, Bedford, TX
Submitted on 10-08-2016
When I travel to Dallas this is a preferred hotel for me because it's centrally located to the areas that I need to visit. It's a bonus though that the hotel is as nice as it is. The staff that I have encountered in each visit are always polite, friendly, and professional. The rooms are HGI standard, which is fine. They are clean, well appointed, and comfortable. The bar area is nice for after work hours prior to going out to dinner. The fitness center is standard, but adequate. The outdoor poo... Read more
from Corvallis, Oregon
Submitted on 13-08-2016
The hotel was very convenient to the airport which was the primary deciding factor. Had a great shuttle service. Ended up in a first floor handicapped room which was oddly paid out but otherwise comfortable for the 7 hours we were there. Bit pricey for what we used it for but it was clean and a known entity that we are used to.
from Monroe, Louisiana
Submitted on 14-08-2016
I was on a quick turn around business trip at the time that I stayed here and I would gladly stay again! My stay was comfortable and satisfying. Nothing beats a hot breakfast and Hiton Garden Inn does it best, in my opinion. The atmosphere is always friendly and fun, No matter what city you travel to HGI won't dissapoint. Quality is in the details from the front desk at check out to the comfortable night's sleep in their unbelievably cushy beds. Hilton properties are my favorite choice. ... Read more
Submitted on 16-08-2016
Staying here in business. The hotel is very clean and modern. My king room has a very comfortable room, an efficient desk with both wifi and wired internet that is free for guests. The chair at the desk is adjustable both in seat height and arm height which is a plus. The room has a small fridge, microwave and a Kuereg coffee maker. The bathroom is clean and well equipped. The serve breakfast with made to order eggs plus the usual selections of other items. The also are set up for dinner in what... Read more
from Cary, North Carolina
Submitted on 24-08-2016
I loved this property. I needed to check in early in the day on a Friday after driving three hours. That afforded me the opportunity to use the pool and workout area. Very nice and clean. Even though the pool was warmer than a sauna, it certainly was understandable being summer, 100 degrees and Dallas, TX. Stayed at the hotel for a nice dinner and drinks with my son during a terrible rain storm, but we had a delicious dinner and nice evening and a great view of the storm. Breakfast the ne... Read more
from Lewisville, United States
Submitted on 30-08-2016
The stay at the hotel was ok. The arrival was excellent and the rooms were very clean. I loved the view and the location. I thought I would have a problem with listening to airplanes at night. But I barely even heard them. The beds were very comfortable.The only thing that I had a problem with is that the housekeepers couldn't understand me when I asked for a blanket. I had to search for a housekeeper that understood english.
from Bush, Louisiana
Submitted on 01-09-2016
Good service. Good bed. Good breakfast. Just don't eat breakfast before it opens they still charged me for 4 full breakfasts that morning for me and my help. Other than that it is a great place to stay.
from Stuart, Florida
Submitted on 02-09-2016
We missed our connection- but everyone at this hotel made us feel like it was home. Thanks to everyone for all their attention. We were tired and they made it easy. Thank you for also helping us make the connection the next day- we finally made it to our destination in one piece!
from Puyallup, Washington
Submitted on 06-09-2016
free shuttle pick from airport was prompt , the driver was very helpful & friendly !!!! arrival at hotel & fast friendly check-in was great !!!!the room was very clean , fresh smelling. the microwave , refrigerator was great !!! air conditioning was very nice !!!! all the little accessories in bathroom were great as well
from Dallas, United States
Submitted on 09-09-2016
The overall experience excels above most of the hotels in the area within this price range. The amenities are decent and staff is friendly and try to accommodate your needs. The pool is not great, no one used it that went to it, maybe it was the green water in the fountain next to it that turned them off. Make sure you request a room with view as that many look out to a wall and the internet leaves much to be desired There were minor cleanliness issues with my room, but were resolved by th... Read more
from Brooklyn
Submitted on 12-09-2016
Booked hotel for a company trip but would have gladly stayed longer. There was a nice pool out back and people were outside relaxing. Good value for the price. The staff was friendly and attentive even though we arrived very late, nearly at midnight - and we all got bottled water as well as free breakfast coupons.
from Irvine, United States
Submitted on 14-09-2016
bathroom had no fan and located centrally in the room. the minuet we stepped in room there was a weird order coming from this area that was never resolved. once we got run around on smell wife and son went to sleep i stayed up to get some work done. about 20 mins in internet dropped and I spent next hour getting run around. I was told to call three different numbers and each one no one did a thing to try and resolve. wasted over an hour trying to get connection back and sat on hold for most of t... Read more
Submitted on 15-09-2016
I stayed here from 08/26 - 08/28. The hotel was very nice and I had no problems during my stay. We checked out of the hotel on a Sunday and left around 10 that morning. I later see on my credit card statement that there is a unauthorized charge to my credit card for Food/Breakfast. I never once ate at this hotel. I tried to dispute this charge and was told the guy who is in charge of the food area would give me a call back. He never did. So now I'm having to dispute it through my credit card co... Read more
from Charlotte NC
Submitted on 18-09-2016
I would go back because it was soon nice but I would stay there if I was attending a Dallas Cowboys game. However if you rent a car its not bad but Uber and taxi cabs will be too much from here. Other than that great stay.
from Portsmouth, United States
Submitted on 19-09-2016
The hotel was centrally located. Since this was my first time in Texas, the location of the hotel was very important to me. I felt safe at the hotel as well as in the area surrounding it. I was very pleased with the accommodations, and staff. The hotel was clean, from exterior to interior. It was aesthetically pleasing. The room was clean and bed very comfortable. I would stay at this hotel again if every I'm in Irving Texas. In addition I would definitely recommend this hotel to others.
from Poolesville, United States
Submitted on 19-09-2016
My stay was awesome! The staff are very friendly and helpful and the rooms and amenities are very clean and very comfortable. The bed was very comfy, the room was emasculate and the temp was perfect! The staff was super friendly and helpful and the shuttle service was timely and convenient! The gym and the pool looked inviting, but my stay was too short to enjoy them. I will definitely come back and try them out next time!
from Springfield, Illinois
Submitted on 22-09-2016
This is a wonderful hotel. Here for business. Everything I needed, right here. Nice restaurant on premise. Very impressed with Jesse who worked the desk. What a great young man. I was having problems printing an item, and he went above and beyond to help. This was a much needed document and I really appreciated his time and patience. I can't say enough good things about him. Thanks Jesse! You are truly a valuable employee.
from Vienna, United States
Submitted on 23-09-2016
If you're looking for a good hotel that is close to DFW but worry about the noise of planes, this is a good choice. It's about 10-12 minutes away, and the airport noise is no louder than the sound of the air conditioner. Also, a SPECIAL THANKS to Jesse at the front desk (twice over) for being our hero. We needed transportation up and back from DFW, and we're not experienced travelers--trying to navigate the airport and identify our location was a bit challenging. His upbeat attitude and willingn... Read more
from Birmingham, Alabama
Submitted on 24-09-2016
Was satisfied with my stay at this hotel. Staff was very helpful and offered great service. Rooms were clean and comfortable. I would definitely stay at this hotel again. The conference were nice too and the staff always had a great lunch and snacks set up for us.
from Turku, Finland
Submitted on 25-09-2016
I was there for a two night stay and the Hotel is less than 10 minutes driving from the Rental car facility, that close! Amenities are quite OK, Breakfast is excellent and the rooms are clean with tons of space.
from Mundare
Submitted on 26-09-2016
I travel to DFW Airport Annually for business learning courses and really like the location of this hotel to the amenities and DFW. I REALLY enjoyed the breakfast selections and quality of food and how it was prepared.
from San Angelo, Texas
Submitted on 28-09-2016
This hotel was wonderful, like all my Hilton experiences. We went to the AT&T stadium for a game and it was really easy to get to and from the hotel. This hotel is very clean, has great service, and great price!
Submitted on 27-09-2016
This hotel provided everything I expect from a Hilton Garden Inn. It is relatively close to AT&T stadium and there were a lot of stadium goers staying there. We got an Uber to the stadium for <$30 and took a cab from the stadium back to the hotel for <$40. So it was almost as cheap as buying a $50 parking pass and we got picked up and dropped off right at the stadium - didn't have to walk and didn't have to fight the traffic. If you can Uber back to the hotel, it would be better but it's tou... Read more
from Bryan
Submitted on 28-09-2016
Internet was slow or not working. Other than that the hotel is great! Stayed for a Cowboys game. Fairly close to AT&T stadium. We had to use Uber. They do not provide a shuttle. Restaurants close by & Gas station.
from Springdale
Submitted on 29-09-2016
The room was clean and spacious, the staff said hello every timeI passed by the desk. My five day stay was great. The breakfest was good, many choices that were fresh. The only thing is that the only place to eat is a Whataburger. The Shuttle driver gave me a ride to a restaurant and picked me up when I called. He went above his job description Close to the airport
from Atlanta, Georgia
Submitted on 04-10-2016
Stayed here one night in a business trip. Called hotel and immeditely they sent a shuttle and made sure they found me. Uneventful pleasant stay. Would recommend to those visiting American Airlines corporate offices which are close by.
from Kansas City, Missouri
Submitted on 12-10-2016
Rooms were very clean I found them to be very adequate for the price I don't think you'll be disappointed. I thought the staff worked pretty hard to accommodate our group location was excellent I would recommend this hotel I wish they had an indoor pool.
from Rogers, Arkansas
Submitted on 17-10-2016
I stayed here overnight with my mom and sister because we had an early flight the next day. The place was very clean, comfy and the staff was wonderful!! I would recommend this to anyone! Thank you staff for being a blessing!
from Madison, United States
Submitted on 22-10-2016
The shuttle service is great. The rooms are consistently -- and I've stayed here 6 times -- clean. The staff is incredibly professional and reliable. The breakfasts and dinner salads (in particular) are delicious. The fitness center is appropriate and adequate.
Submitted on 26-10-2016
Stayed one night for international flight connection. Surprisingly nice for an airport hotel of this class. Not far and getting shuttle to pick me up from DFW worked well (called and had to wait no more than 10 minutes). Appearance of hotel and lobby are nice, clean, bright. Room was fine too, spacious, looked good, shower and bed were fine. Don't think there is anything in area and had dinner in hotel restaurant. Typical selections, nothing fancy, but it was good. Did not try breakfast (early s... Read more
from Longview, Texas
Submitted on 26-10-2016
Staff at reception was brutal and impersonal. No real feeling of connecting. Room was next to stairs and staff storage and clearly on noisy road side of hotel. Room was just OK, given the price, could not really recommend.
from Aubrey, Texas
Submitted on 28-10-2016
Thank you Hilton Garden Inn in Irving for a wonderful job on My Best Friend's Wedding everything went so smoothly from the checking in to the rehearsal to the actual wedding or the reception the staff was simply amazing thank you guys so very much for making My Best Friend's Wedding the best that I could ever have been you guys are Simply the Best
from Melbourne, Australia
Submitted on 31-10-2016
I stayed at this hotel twice in October 2016. The shuttle to and from the airport is excellent. I landed and telephoned the hotel and the shuttle was there in 10 minutes. One gets a warm welcome at reception and the staff there and in the restaurant and bar are friendly and helpful. The food in the restaurant is nice and reasonable in price. The free breakfast is good quality with a chef who makes great omelettes. The hotel is quiet and the rooms are a good size and beds very comfortable. The ta... Read more
from New Brunswick, New Jersey
Submitted on 02-11-2016
Great omelette for breakfast ($12), minutes from the airport. Plenty of parking, as expected. Friendly staff. Spacious room. One issue I had was with the water - it felt filmy/soapy in my room. Faucet as well as shower. Also - the insulation in the walls is less then ideal; I could hear the room above flushing. I stayed in room 230 If not for that, I'd give it more stars; I like the brand and know what it could be. Maybe it was just timing.
from Broomfield, United States
Submitted on 04-11-2016
Beautiful hotel however the room service is not recommended. Too expensive for the quality received. Food was under or over cooked, when brought to their attention, no resolution was offered. Room had not been used and refrigerator was hot. I could not keep my beverages or food cold and had to throw quite a bit away.
from Austin, United States
Submitted on 09-11-2016
I had a lovely one night stay at the Hilton Garden Inn. The facilities were excellent, there was complimentary internet connection and the hotel staff was friendly and helpful. I'd highly recommend this hotel. It was very clean and the room was very comfortable. I read online that other nearby hotels were noisy (since it is near the airport) but this one was well insulated.
from Midland, United States
Submitted on 10-11-2016
Excellent food, service, check in and accomodations. The room was clean. Restaurant and bar have excellent food and drinks. Lobby is immaculate. Watched the manager walk around at breakfast and lunch and dinner to speak to people. She also came in our training room to see that everything was great. Everything was excellent.
from Amherst, United States
Submitted on 14-11-2016
I understand hotels need to update their rooms. But putting a guest in a room that is under construction is wrong. The bathroom had a bulb as the light fixture and wall paper was in the process of being removed.
from Utah
Submitted on 15-11-2016
Amazing breakfast - lots of crisp bacon and hot food with a chef working the back of the counter. Lots of fresh fruit - including strawberries and blueberries and ripe red apples. Excellent shuttle service and easy good communication with the hotel for the shuttle pick up. Very comfortable beds and rooms. Fast internet. I only had time to eat, a little internet, sleep and grab breakfast - wish I had a little more time to just enjoy and check out their fitness room. Exquisite complimentary baked ... Read more
from Nashville, United States
Submitted on 17-11-2016
Thank you for a wonderful stay. I was very happy with my room. It had a great bed, great coffee, and a refridgerator is always a plus! I'm looking for my next stay as a HHonors member. I enjoy the perks of being a member, such as the free waters.
from Albany, NY, United States
Submitted on 21-11-2016
Burnt food, no hot beverages after AM, no newspapers if you don't get up at crack of dawn, wait staff horribly slow and forgetful. Beer in the pantry is way over priced. When issues were brought to the staffs attention, there was no resolution. This is the first time I have had this issue at a Hilton Garden Inn and would not recommend this site to my coworkers.
from Los Angeles, California
Submitted on 22-11-2016
This place is great. It's in a really nice location. The shuttle service to and from DFW airport is great and saves the time, money and hassle of a rental car. The shuttle will also take you to nearby restaurants. The room was also very nice with a great TV. Breakfast was nice too. This hotel also knows how to brew some really good coffee. Wi-Fi is also free, fast and easy-to-connect-to but only for paying customers with a room.
from San Diego, California
Submitted on 26-11-2016
Had to stay during awful storm that cancelled all flights out of DFW. The room looked a little outdated, but it was very nice to be able to shower and order something for dinner. I didn't wake up early enough to grab breakfast, but it's not free continental breakfast. Which means more variety, fresh, and also pricier. They have shuttles to the airport, which was outstanding since I had to leave very early to catch my flight. It was great not having to pay for an uber back to airport. If my f... Read more
from Atlanta, Georgia
Submitted on 01-12-2016
Worst experience ever at a hotel. The incompetent staff member charge my card several times. When I addressed it with the GM he gave me an attitude because he had to fix a mistake his staff made. Would never stay at this location again. Lack of respect and customer service for mistakes that they made.
from Belmont, North Carolina
Submitted on 01-12-2016
Good hotel for business. Shuttle is prompt, staff friendly, restaurant had good hotel food. Overall location was easy to get around and had plenty of uber options. Rooms are clean but a bit dated. Overall was a place I would stay again.
from Chicago, Illinois
Submitted on 03-12-2016
Stayed here for work and from the front desk, to the room, and gym it's a nice place. I got upgraded to huge room, the picture shows the sitting area. It has its own bedroom as well. The only issues was the floors were a little thin. Very close to the rental car center, but I think they have a shuttle. Great stuff
from Montreal, Quebec
Submitted on 03-12-2016
Great hotel with professional staff. Rooms are clean and quiet. Hotel is close to the airport and to the shopping malls in Irving . There is small business centre. I recommend it for those who travel on business.