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The Whitehall Houston

Houston (Hobby), TX, US (HOU)

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Based on 179 reviews
Room & Rates

Deluxe Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Phone, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Phone, safe, and free weekday newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Phone, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Phone, safe, and free weekday newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

One Double Bed, Non-Smoking

1 double bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Phone, safe, and free weekday newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room

2 beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
The Whitehall Houston
1700 Smith St, Houston, TX US 77002

Rooms
Make yourself at home in one of the 259 air-conditioned guestrooms. Your room comes with a Tempur-Pedic bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 1.0 mi.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30-50 per person (roundtrip)
  • Valet parking fee: USD 24 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Room Service
  • Shopping
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 179 reviews
from Houston, Texas
Submitted on 17-05-2016
Stayed here for a wedding down town. The place was beautiful and in a great location! Very easy to Uber to places downtown. Loved the bathroom. We were able to walk to nearby CVS to pick up some supplies we forgot.
from
Submitted on 17-05-2016
The staff were amazing! So incredibly professional and nice đ??? it would be a 5* if I felt safe in the pool area at night, during the open hours. Also, it was great that their shuttle picked us up from the baseball game. If I had the opportunity I would stay again. There is a nice coffee shop on the 2nd floor.
from New Orleans, Louisiana
Submitted on 22-05-2016
We took a chance based on the incredible rate offered through hotels.com and read great reviews. I'm not sure if the renovations are complete or if it's still in progress. Its a mix of refurbished old with cheap new, and nice new. We booked a king single, but wound up with two full beds. The bathrooms are miniscule and the showers have old tile that show mildew stains, but there's brand new glass doors on the tubs. The mattresses are stiff and hard, but there are ample pillows. The TV had a ton ... Read more
from Houston
Submitted on 22-05-2016
My sister and I stayed at the Whitehall Houston for a conference. The room was very nice, clean and roomy. the hotel was also nice and quiet. The bathroom was very small but water pressure was wonderful. The ice machines didn't work on three consecutive floors, so that was a nuisance. The staff was very accommodating, friendly and helpful. It's a great location if staying downtown and the room rate was very reasonable. We had a valet rate for the conference, but if we had not had that, the p... Read more
from Aberdeen, United Kingdom
Submitted on 23-05-2016
Stayed here during my trip to OTC, really nice big room, comfy bed, great shower. The bar area served evening meals and breakfast ,all had a Mexican twist but all very tasty Great selection of beers in the bar and the frozen margaritas were great. Nice pool area.
from San Antonio, Texas
Submitted on 05-06-2016
The last place we were supposed to be was Houston. On our way to Panama and had issues w child's passport. Had to stay in Houston to get a new one. Jorge Flores made a stressful situation easier getting us a big enough ride to fit everyone and all luggage. Jorge was very friendly and welcoming when we got to the hotel. Made you feel when you walk in like you were arriving at a friend's home. Gracias Jorge!!!!!
from Houston, Texas
Submitted on 05-06-2016
We are on holiday and the service from the front counter and concierge are great. Helping out esp with suggestions and travel around Houston and visiting attractions Room as expected clean and tidy. In room coffee machine great but needs real milk and a fridge would be appreciated.
from The Woodlands, Texas
Submitted on 06-06-2016
My wife and I have stayed here at this location when it was the Crown Plaza. This was our first time since the new ownership and name change to The Whitehall. We were blown away, it did not even feel like the same place. Amazing Facility! Very Clean! Great People! Everyone that we came in contact with from the valet to the front desk to the barista at the coffee shop on the 2nd floor all make us feel like we were at home! We will be coming back soon. Great experience! Also, it is just a $... Read more
from Montreal, Canada
Submitted on 06-06-2016
We were surprised to see that the hotel changed about 2 weeks before we arrived. This was all for the better, as the facilities, restaurants, rooms and lobby all appeared to be recently renovated. Thanks to Jon and the rest of the staff for the southern hospitality during our stay.
from Columbus, Ohio
Submitted on 07-06-2016
Very nice hotel; beds, comfy--nice remodeled rooms; pool/outside is gorgeous along w/the outside bar. Everyone is soo nice/accommodating! Great room service, delicious menu/restaurant inside, ate there 2x's...but, would eat there more if stayed longer (had live singer, awesome décor). Wish it had a frig in room and bigger bathrooms, soo tiny, had to close door to use the toilet, lol. Room air-conditioning worked great, room super-cool!
from Missoula, Montana
Submitted on 18-06-2016
I don't know if you could experience luxury from a better vantage point in Houston. Talking of vantage points the roof top pool is to die for and the restaurants downstairs offer a cuisine for even picky palettes. But I think it's ambiance is truly the location it has, the museums are right down the street one way the theater district the other and it seems like you can just feel the heartbeat of the city from your room.
from Cypress, Texas
Submitted on 19-06-2016
These were our first two events held at The Whitehall and as a result of excellent attention and services received during the process of planning and execution, we decided to make our most recent event, the Global Conference for 2 weeks with over 100 guest rooms. So far we have held a total of 3 events in a row at The WhiteHall during March, April, and May 2016 for 4 weeks and all of them were handled with great efficiency, detail, and excellent response time to make adjustments to our needs be... Read more
from Oakland, California
Submitted on 19-06-2016
The staff was very welcoming, especially Jorge. They would always take the extra step in making us feel at home and comfortable and I love them for that. I also love how clean they keep the rooms and how fast the wifi is 24/7. Will definitely recommend to my friends and family.
from Houston, Texas
Submitted on 20-06-2016
The Association of Chief Operating Engineers hosts a monthly meeting the second Tuesday evening of each month at the Whitehall Houston. Our members and guests total between 75-100 each meeting. The Whitehall Houston is the perfect location for our meetings, the staff is more than attentive and extremely professional. The Culinary Team always delivers exceptional quality meals and service. Our attendees enjoy Edgar's Hermano both before and after our meetings. The Whitehall Is true Southerly Hosp... Read more
from Houston, Texas
Submitted on 20-06-2016
We have recently had a wedding at Whitehall hotel and it was absolutely great! Teri, Sr catering manager, was very nice and professional, always easy to reach by phone or email and open to accommodate any requests we had. Thanks to DeAngela - We had no problems securing as many rooms as needed for our guests even those who booked at last moment. Hotel was recently renovated and guest rooms are really nice with trendy contemporary feel. Also outside bar area is fantastic and made a great spot for... Read more
from Houston, Texas
Submitted on 29-06-2016
Excellent..service, food, margarira's, venue...rooms very comfortable, beautiful lobby and decor in the common area. Event planner Erica rocks! Thank you for all that you did to make Norma's party the event of the year! Definitely a value for the money.
from Dallas, Texas
Submitted on 29-06-2016
My husband and I stayed here the night of our wedding day. All employees were super helpful and welcoming, from the valet to the front desk. Sal Khatri made sure we were well taken care of! Our room was clean and very comfortable and we will definitely be back in the future.
from
Submitted on 29-06-2016
The staff are focused on making the stay as comfortable and welcoming as possible. The hotel has an art deco/austin feel about it. Contemporary but not over the top. The highlight though has to be the food. Everything from breakfast to room service has been spot on. I travel for work and the dining experience rivals anything I've had in the last several years. Simply mind blowing.
from Boston, Massachusetts
Submitted on 30-06-2016
I held a conference for over 200 people at this hotel, and it was an all-around success. It was recently renovated to a more modern, young, and bright feel (flirting with an Austin hipster vibe), with a fantastic outdoor bar and a hotel restaurant serving fun Tex-Mex & Southern food. The hotel staff were very helpful and accommodating, especially Deangela, John, and Jorge. This hotel has indoor skywalks to adjacent business buildings, making it convenient if you have meetings there; it also mean... Read more
from Ashland, Ohio
Submitted on 02-07-2016
Jorge is amazing. He had a line of people at his desk and was still able to successfully take care of the disgruntled, confused, and questioning customers with nary an issue. He took care of all of our family's questions about how to get around Houston, how to use the shuttle, and how get the most out of our trip. He arranged our City Pass and gave us great recommendations for dinner. He was an amazing one-stop shop, and he made sure that the rest of our visit here will be an enjoyable, unst... Read more
from Houston, Texas
Submitted on 05-07-2016
This was the 1st time I have stayed at Whitehall Houston. Upon check in, Carmen was delightful and had everything ready. When I arrived to my room, it was perfect. I ordered room service, bacon cheeseburger and chips and queso. The food was delivered very quickly, it was hot and it was delicious. They brought every possible condiment I would want for my burger. And the queso--wonderful flavor. The bed was amazing. Very comfy, fluffy pillows, and inviting. When i woke up, my express check... Read more
from
Submitted on 05-07-2016
We stayed at the Whitehall for the Elks National Convention July 1 thru the 7th. The staff, upon arriving was spectacular...from the valet, to the front desk. Our room was spotless and beautifully appointed. Room Service was timely and friendly. Our Concierge, Jorge, was friendly and more than helpful throughout the week....and became a dear friend to the hundreds of Elks staying at the Whitehall!! Excellent, friendly service....one if the most outstanding beef quesadillas I've ever had...n... Read more
from Houston, Texas
Submitted on 05-07-2016
Our friend recently retired from Southwest Airline after many years of service. The retirement party was held at The Whitehall's restaurant, Edgar's Hermano. We walked into the hotel and were immediately greeted by their most congenial host and directed to the party. We didn't have to look for it or even ask. The area flows thru three areas which was great to keep everyone mingling. The staff is warm and attentive. Everyone happy to serve you and see to your every need. The food was delicious... Read more
from
Submitted on 05-07-2016
Jorge the concierge was the friendliest person! So glad they had a member like him to work there. Defi will be going back here. Staff was great. No problems at all. I will be spreading the word to anyone visiting here. Can't wait till I come back again. :)
from
Submitted on 05-07-2016
We went here for the elks convention this year and we greatly enjoyed all the things we got to use this year. Great staff. Jorge the concierge was the friendliest person, made the trip more exciting. I will be going back here for sure. Good job with this hotel. It's my favorite for sure!
from Cypress, Texas
Submitted on 08-07-2016
Room was relaxing and aura of the Hotel was sleek and warming at the same time. Upon checking in, the customer service at the Front Desk was great. I was helped by a nice young woman named Ashika Patel who was very warm and welcoming. Definitely would stay at this hotel when I come back to Houston.
from Fort Wayne, Indiana
Submitted on 09-07-2016
Stayed here recently for a convention. The staff was extremely helpful, but there were recurring issues that kept me from giving this hotel a higher rating. Upon arrival, the room was warm (and it was at least 95 outside), so we turned the thermostat down to 65 and left for a few hours. Upon return, the room was still at 73 degrees and the fan was blowing full blast. Turned it down more and went to bed. No change overnight. Next day, advised the desk of the issue and they said it would get tak... Read more
from Westphalia, Indiana
Submitted on 09-07-2016
The Whitehall Staff was one of the best we've EVER encountered. SoTHERLY Host, Jorge Flores was super outstanding! His knowledge of the area was exceptional. Several of the guest would have liked to sneak him home in our suitcases. The rooms were very well kept and the valet staff were extremely helpful. Although a bit pricey, we would definitely like to visit Houston and stay at the Whitehall again. Thanks to everyone for making our stay stress free ^_^
from
Submitted on 10-07-2016
It is my last day at the Whitehall Houston Hotel, and I enjoyed every minute. Jorge was the highlight of my stay, he was kind, brought me a water, and was such a sweet heart. I will definitely come back again.!
from Hamilton, New Zealand
Submitted on 10-07-2016
We stayed two nights at The Whitehall. This is a large spacious hotel with large size rooms with very comfortable king size beds. Bathroom had a large shower a also large dispensers for body wash, shampoo and conditoner. Free Internet and business centre which guests are free to use. Staff are very friendly and helpful.
from Lorain
Submitted on 11-07-2016
The Whitehall was very accommodating. Jorge Flores the Concierge was absolutely wonderful. His personality made you feel welcomed and was extremely helpful in recommending restaurants. The staff was wonderful, the rooms were updated and very nicely renovated. The beds are so comfortable it was hard to get up and make the meetings. :) Wouldn't hesitate to stay here again!!!
from Houston, Texas
Submitted on 12-07-2016
In June, my family and I hosted a Retirement party for my mother in one of their restaurants on site called "Edgar's Hermano" and we had a BALL! The staff was outstanding when it came time to making sure all of our guest had the appropriate accommodations and the food was AMAZING and homemade! Yes, that's right homemade! In addition to the great food and staff, the newly renovated hotel was gorgeous inside and out (especially with the blue LED lights on the outside) The hotel has a modern theme ... Read more
from Houston, Texas
Submitted on 12-07-2016
The Whitehall hotel was accommodating very hospitable, the room was comfortable with a king size bed and free internet service, the toilet was kept clean all the time. I also enjoy there restaurant service. Staff were so friendly especially Ashika she was so helpful to me and to my other colleagues. I wish to come back some other time.
from Chicago, Illinois
Submitted on 13-07-2016
What a wonderful staff. The hotel is amazing and the food is outstanding. I really enjoyed my stay from the Valet Staff to the Front Desk and the Concierge John he bought me a drink after a rough day that was very nice of him. The pool was nice and relaxing. Not loud at all. And everyone was willing to help. I will be traveling back.
from Sierra Vista, Arizona
Submitted on 13-07-2016
We had friends staying in the hotel for a national convention that we attended. The hotel smelled of mold and the pool was packed beyond capacity. The worst part was the nighttime staff (4th of July). We asked for the valet to please call a cab and both acted as if they had never heard the word "taxi" before in their lives. The older man kept insisting that we call "uber". Nope, not on a holiday evening at 10:00pm. Taxis cost $6.00 to go anywhere in the city- Uber would have been 10 times that. ... Read more
from
Submitted on 14-07-2016
This modern hotel is situated right in the center of downtown Houston, in the middle of the impressive skyline. The room has contemporary lifestyle, it is expediently furnished and very clean. Last but not least, the service is corteously, every wish will be read from the guest's lips. Exzellent hotel, top adress!
from
Submitted on 14-07-2016
Ashika Patel assistant front office manager the most beautiful and friendly best far most best service I had ever had in the Houston area and Robert Mott a regular here knows best. Highly recommend....... .. ..........ask for her... ......she is the best...... Rob said that is enlighten ..........the hotel is very close to night life and midtown and Gloria's
from
Submitted on 15-07-2016
From the moment we arrived at the Whitehall I was properly greeted by a friendly valet. At check-in we recieved the up most respect from the Jorge. He made our stay feel very comfortable and he was very knowledgeable about the entertainment in downtown Houston The rooms where in immaculate conditions. The bed where comfortable. The pool area was nice the only thing that we would suggest is maybe putting a bar at the pool.
from
Submitted on 16-07-2016
I generally never review restaurants or hotels but the experience here was so phenomenal I had no choice. I made my reservation pretty last minute with Ashika Patel and Jameel Jordan and both of them were exemplary. I didn't feel like just some customer at the hotel, I felt like a guest. The valet parking was a nice touch and every single employee I passed smiled and said hello. While these things may seem small I can guarantee you I rarely see them at the other hotels I frequent and this m... Read more
from Houston, Texas
Submitted on 19-07-2016
Renovations to the hotel look great - from the revamped rooms to the "Southern Host" John dressed in his tan seersucker suite and then outdoors to the bar area that has local bands on some nights in the shadow of the buildings of downtown... The hotel is nicely positioned on the edge of downtown toward midtown and has a shuttle to take you to nearby places. Outdoor bar has a nice breeze, booze and food and is in the shadow of the tall buildings to keep it much cooler in the summer as I expected... Read more
from Houston, Texas
Submitted on 20-07-2016
The staff are very attentive, pleasant and friendly. Rooms are clean and comfortable. I was able to sleep well. The hotel is like family and a home away from home. The outdoor bar they added is a wonderful place to relax at the end of the day.
from
Submitted on 20-07-2016
What a nice and unexpected gem nestled in downtown Houston. The building is unassuming. Which is nice because I truly do not like anything that screams LOOK AT ME! It doesn't. It is subtle and classy. Everything about this place just says class and elegance. I stopped in to have a quick bite and a cocktail or two. I honestly wanted to try a spot that I had not been to and that spoke to me. Something about it called to me and I answered. Boy, am I glad that I did. I ordered the Barbacoa beef b... Read more
from Houston, Texas
Submitted on 20-07-2016
My wife and I decided last minute to spend a night out and couldn't have chosen a better place downtown. The Whitehall, from what we were told, was recently remodeled and it showed. Everything was clean and fresh looking, especially the open and inviting lobby area. We really enjoyed the food and drinks at the outdoor bar, and the buffalo wings were among the best we've ever had. The room was spacious and clean, and the shower had excellent water pressure (no one wants a low flow shower experien... Read more
from Chicago, Illinois
Submitted on 20-07-2016
I stayed at this hotel for a speacial get away with my husband and it was excellent. The front desk gave me a complimentary upgrade to a suite which was real nice. The young man John standing next to me heard it was a speacial day and asked if he could send something up to our room. So he sent up some wine and cheese. That was great southern hospitality. I love this hotel and everyone is very friendly.
from San Antonio, Texas, Usa
Submitted on 21-07-2016
Very nice hotel. Well appointed lobby, great dining options, and clean rooms. The wood floor in the room was a great touch. Rooms aren't overly large (stayed in an executive King), but are plenty roomy for business travel. Loved the breakfast delivery via door hanger order process. Arrived hot and right on schedule. Hotel rates were reasonable (paid $136+tax). Valet was $29 for the night. Would definitely stay again.
from Houston, Texas
Submitted on 22-07-2016
"This is the nicest hotel we've ever been in." That's what my nephew said when we went into our room. The wooden floors I would love to have in my own home. The beds are extremely comfortable. We didn't get to eat at the restaurant on this visit. However, last month when I was there, everything ordered from the dinner menu was exceptional! I have not met a rude employee on either visit. Please stay here! You will enjoy it!
from
Submitted on 23-07-2016
My husband and I stayed at The Whitehall on July 21st for our 20th wedding anniversary. The staff went above and beyond to ensure our evening was special. Each employee we came in contact with was friendly and courteous. On point southern hospitality. We highly recommend this beautiful hotel. New favorite!
from League City, Texas
Submitted on 24-07-2016
We stayed there for a night just to get away and it was amazing. I was called to ask by the concierge john to ask i was celebrating anything special and i said just a nice get away from the family. So when we arrived i had a bottle of wine waiting for me. This staff is so nice. You can tell this staff loves their jobs.
from
Submitted on 24-07-2016
Me and my wife stayed at The Whitehall and we're amazed that we had never stayed at one of their hotels before. We have stayed at several different hotel chains, and we were very impressed with the staff and the cleanliness of this hotel. We look forward to staying here again next time we visit Houston.
from West Bloomfield, Michigan
Submitted on 27-07-2016
The staff was superb. We had a Banquet for 200 members. The menu selection and the quality of the banquet was the best ever in the last ten years or more. We did not have a single complaint from any of the members that stayed at the hotel or attended the banquet. A special thanks to Deangela for all the assistance in the planning of the Michigan Elks Association stay at the Whitehall Houston. She was very helpful in the whole event. The front desk and valet could not of been anymore helpful. The... Read more
from Rochester Hills, Michigan
Submitted on 27-07-2016
We had requested a King bed room, and when we arrived, we were assigned one; But, the bathroom was so small, you could not turn around in it, and the vanity only had room for half of our toiletries. To the credit of the front desk staff, we were moved to a larger King room with a great bathroom, and lots more room in the main part of the room. Other than the room problem, the staff were excellent to deal with and we had a very pleasant stay.
from Zagreb, Croatia
Submitted on 27-07-2016
I spent few weeks on business trip in Whitehall Hotel. Location is very convenient for any Downtown office, you can walk through Skywalks, tunnels or just at street level. Jorge and John are exceptional hosts, really taking care of guests to the smallest details. Bar outside is very convenient, particularly if you have nasty smoking habit. Besides people like me, visiting Houston Downtown business relate, I noticed families and groups of friends having fun. There is a bunch of places-bars within... Read more
from Bloomington, Indiana
Submitted on 28-07-2016
The newly-renovated Whitehall is amazing! We've been coming here annually when it was The Crowne Plaza and we didn't even recognize this was the same Hotel because it looks so different! We thought we were at the wrong hotel at first! I was especially impressed that there was a Keurig coffee maker in my room complete with Keurig pods that tasted great! Such a fantastic homey touch. Wish all hotels would have Keurigs! Another great feature is the soap and shampoo dispenser in the shower. I love t... Read more
from Houston, Texas
Submitted on 29-07-2016
Great hotel. Good location and very friendly staff. Nice rooms with very comfortable beds. Convenient to any downtown location with lots of restaurants nearby. On site restaurant, coffee shop and bar.
from Tucson, Arizona
Submitted on 29-07-2016
Read the previous reviews before staying here which seemed positive. I have a thing for staying at boutique hotels to get a different experience than the typical cookie cutter hotel rooms. From what I heard the hotel was recently renovated and used to be a Crown Plaza. The lobby is big and well decorated with huge spiral stairs that are cool. I was checked in by Ashika who was very pleasant. The room itself had all the necessary amenities you would pretty much need. I didn't use it because I'm n... Read more
from Charlotte, North Carolina
Submitted on 30-07-2016
Level 5 WOW service right upon check-in with the valet service who came up to me right away. I got checked in by Ashika and answered all my questions with ease and gave me great tips on awesome restaurants nearby. The hotel is perfectly located in Downtown Houston which was very convenient for my travels. I loved the great Outdoor Patio bar Part & Parcel which offered love music! This hotel looks newly renovated with large beds and awesome views. Will for sure stay here again during my next visi... Read more
from
Submitted on 30-07-2016
I came to stay with my friends at THE Whitehall to go to midtown for the weekend. I absolutely loved this hotel. The lobby is so beautiful and the hardwood floors are so awesome in the room. I liked that the bathrooms have the mounted shampoo and conditioners In the showers. The service is impeccable, even though every staff I came across was wonderful, my favorite was Jorge. He was so cool, sweet, personable, and friendly. Gave me coupons to howl at the moon, and for the aquarium. He always c... Read more
from
Submitted on 31-07-2016
My friends and I stayed here this weekend and we had the best time ever! The service was impeccable and started right upon check in. I checked in with Ashika and she was super friendly and also gave us a few drink coupons since it was my birthday! She recommend all the great bars around the midtown area which was very helpful. The room was clean and beautiful. I loved the valet staff, it was a fast service. We didn't have a chance to check out the patio bar outside but it looked very nice and I ... Read more
from Las Vegas, Nevada
Submitted on 31-07-2016
I stayed at the Whitehall from July 18-23. I have never met a hotel employee so invested in a positive guest experience. Hats off to Jameel. I asked Jameel if I could purchase some M&Ms, he searched and came up empty handed. He asked what room I was in and said he would make it right. 30 minutes later I had 3 chocolate bars and a bottle of water. I know he went out and purchased. I was totally shocked and the effort put in. This is now my hotel of choice in Houston.
from
Submitted on 01-08-2016
My first visit was January 2016,and recently a few weeks ago. The first visit was soon after a car accident my husband sustained a few months prior, of which we were deeply upset regarding injuries he experienced. Needless to say,we needed mental and physical rest. The Whitehall has both provided exceptional care and superb expertise with friendly and warm smiles. John(Manager) has exceeded our expectations as well as his staff. -area is located near many amenities,restaurants,shopping. THANK... Read more
from
Submitted on 02-08-2016
Recently stayed at the Whitehall......all the staff were super awesome and nice! Definitely recommend hanging out with Jorge :) host is very beautiful!! very clean. Breakfast is delicious !! They even have a hot tub!!!
from South Padre Island, Texas
Submitted on 03-08-2016
This hotel has always been one of my favorites in Houston. The renovation has made a great hotel AMAZING! I love the sleek clean lines. So very happy to see the carpet gone in the rooms (I hate carpet). The flooring makes it look more like you are at home instead of a generic hotel room. I love that the front desk remembers me and the staff always treats me like a queen.
from New York City, New York
Submitted on 03-08-2016
This was my first time in Houston on a business trip from New York. From valet to the front desk the staff went above and beyond to make me feel welcome! The bar outside is very convenient after work. I am looking forward to future stays.
from Westport, CT
Submitted on 03-08-2016
The structure of this hotel is so spectacular that the interior pales in comparison. It deserves an update. I have never had a friendlier staff. The housekeeping needed more management. The food service was wonderful and delicious. And all of this was at a great price. The valet parking was pricey for Houston's standards, but again, the staff compensated for that. I would consider staying here again at the right price. You know they will take care of you.
from
Submitted on 07-08-2016
Room on 12th floor; upgraded to junior king suite. Nice hardwood floors. Bed very comfortable. We selected a package that had free breakfast, parking or 2 drinks. The Moscor Mules in the bar were really good.
from
Submitted on 08-08-2016
Incredible experience! The staff, from the valet attendants to the front desk, was all friendly and obliging. When we booked the reservation, we requested a tub in our room, but were disappointed when we walked in to find only a stand up shower. The front desk immediately went to work to remedy their mistake and ended up upgrading us to a junior suite which included a large garden tub and a separate shower. Very impressive! The concierge, Jorge, was especially welcoming and accommodating!! Not o... Read more
from Houston, Texas
Submitted on 10-08-2016
I love the energy of the staff....Omar, Mustafa are so wonderful to start off your stay. There was an absolute diamond and his name is Jorge and the gentleman at the front desk is charming as well.....to die for!!! I had a last minute breakfast request and they made it happen for me and it was delish.....Chicken Biscuits, yummy! Thank you all at The Whitehall.
from
Submitted on 10-08-2016
The hotel is amazingly clean, warm and welcoming southern hospitality and Marcos in Edgard Hermano is one of the best bartender ever! The food in Edgar's is amazing too! I give Whitehall a ten out of ten!
from
Submitted on 13-08-2016
Went for a celebration to a friends party.had a amazing time staff and service was really friendly and great.bathrooms and party hall was really clean,food was also really tasty.Would recommend to people that need to have celebration or graduating party.
from
Submitted on 13-08-2016
Recently visited this hotel for a buddy's bday party and was ultra impressed!! Great food! The tacos and nachos they had were delicious! Great service from the friendly staff! The hotel is decorated gorgeously and is a large improvement from the hotel it used to be before becomig The Whitehall. This is a great place for event! 5/5
from
Submitted on 13-08-2016
This hotel is clean, spacious and centrally located. They also have a "Texas resident" discount making it a very good value. The staff is friendly. Check in was easy plus they have 24 hour valet parking you can use if you are driving there. Enjoy!
from
Submitted on 14-08-2016
I recently had an event at the Whitehall Houston, and to say the least it turned out great. The sales and catering teams were amazing and help me create a fantastic retreat for 30 families. I cannot wait to come back and stay again! I apologize to the front service crew for the constant annoyance I gave you but your powered through. Special thanks to Ms. Carmon for being the ultimate professional guest services employee.
from Waller, Texas
Submitted on 14-08-2016
My granddaughter and I stayed at the Whitehall for a late summer get away. The room was great, the staff was fantastic. Very personable and ready to assist with any need. We made use of the pool and exercise room. We had dinner at Edgar's Hermano. The food was really good! We also used the shuttle to go to the Hobby Center.
from Houston, Texas
Submitted on 22-08-2016
Went to my friend Jirge celebration of life, it was one of the most beautiful birthday parties I've ever been too. The staff did fabulous, and the reception ballroom was big and pretty. The hotel is really and modern �� This is a great hotel to have receptions!!!
from Spring, Texas
Submitted on 22-08-2016
We booked the Bayou ballroom for this birthday party. We had fruit & cheese and chips & salsa brought out during the early part of the evening. The service was great and the staff picked up used plates very quickly to keep the tables looking good. We had a bar and the two barkeeps were very polite and did a really good job. Later the Tacos with rice & beans were served - very tasty and were enjoyed by all. I really like the lobby - beautiful modern decor with a wonderful, wide, and gracef... Read more
from Houston, Texas
Submitted on 25-08-2016
Great service, great food, exceptional rooms and good value. I've stayed here for weekend getaways and for business. I am a frequent traveler and I get worn out by the marketspeak of the major chains and other hotels who meet my expectations by delivering the very basics. The team at the Whitehall from the restaurant, bar, room and general services always exceeds my expectations. I have stayed here 3 times and stayed at 4 other downtown Houston hotels. They also have a great location if you... Read more
from
Submitted on 26-08-2016
I stayed at the Whitehall for several days while visiting the city of Houston for business and vacation. It was fantastic. The hotel is in an awesome location, tucked right in the middle of downtown and midtown. It is easy to get to lots of great restaurants and destinations and way easier to access and park than most other hotels in Houston. The hotel staff was super friendly, the rooms were clean and spacious, and the gym/pool area was great. Also- the Part & Parcel restaurant located in ... Read more
from
Submitted on 07-09-2016
extremely friendly staff. Very accommodating. Rooms were nice. We had a large collegiate sports team in town for a game and they were wonderful and arranged for an incredible breakfast buffet. Free wifi was a nice touch! and conveniently located to a starbucks and buffalo wild wings.
from Rugby, United Kingdom
Submitted on 08-09-2016
I found my stay at the Whitehall Houston to be extremely pleasant. It is well located in downtown Houston within walking distance of several attractions and transport routes. The room was very comfortable and clean, all appliances worked without issue. The staff were always extremely helpful and polite and did everything they could to make my stay better.
from Cleveland, Ohio
Submitted on 08-09-2016
The best service I've experienced while traveling. Highly recommended. Hard wood floors, memory foam mattress and a great outdoor patio and bar. The service at the restaurants was very accommodating and really waited on you.
from
Submitted on 09-09-2016
I booked this hotel for a weekend getaway with my girlfriend. I have stayed at most of the Downtown Houston hotels except this one, and since the photos and recent reviews looked promising, I was looking forward to what I hoped would be a welcome addition to the stagnant hotel scene in the city. We arrived around 7PM on a Friday night, and aside from the valet and front desk employee, we were the only people that we could see on the property. The bar was empty despite it being a nice summer ni... Read more
from Houston, Texas
Submitted on 09-09-2016
The Whitehall has obviously gone through some recent renovation. My favorite is the new outdoor bar and lounge, Part and Parcel. Adam and Jose are AWESOME at the bar. I just can't wait for cooler days to enjoy thoroughly.
from
Submitted on 09-09-2016
I reserved this room for my wife and myself after a night out with friends. Upon arrival, the valet was friendly and welcoming. Front desk agent had our room ready and wanted to be sure we had everything we needed. We ordered room service and the attendant brought it timely and with a smile. The food was awesome! And the attention to detail with condiments!! Great job. The room was perfect. Very clean amd newly renovated. Very modern, yet felt like home. The bed was super comfy. We both comme... Read more
from Houston, Texas
Submitted on 10-09-2016
Our air went out at our house Labor Day weekend - first week of September (which might as well be August) -in Houston. Needless to say to we had to find a place to go. We live near Downtown and were familiar with location (we got married there when it had a different name) so we gave them a call. They were unbelievably accommodating. The got us a room, said we could just let them know if we needed to add additional nights and were empathetic to the impromptu nature of our trip. We felt righ... Read more
from Mississippi
Submitted on 11-09-2016
wonderful people and hotel. When I checked in John was very helpful along with the valet staff. I came back late from the office and needed to check out so i immediately came to the desk and apologized for the lateness and they said we understand and even offered to let me stay a little longer to freshen up before my flight. What accommodating staff.
from Texas Gulf Coast, Texas
Submitted on 14-09-2016
We needed a place to stay downtown close to the The Revention Center. You are greeted with a smile and a friendly hello when you walk into the lobby. All of the staff are very attentive. Older hotel but there has been some renovations. Our room was nice and clean and quite. We used hotwire and they only had double bed rooms available so they gave us each a complimentary cocktail. Two complimentary bottles of water in your room. Pool open 7 am. To 10 pm. Free shuttle within downtown area until 10... Read more
from
Submitted on 18-09-2016
Went to Houston to see family and luckily was able to stay at the Whitehall. So impressed with the amenities in the room such as outlets and USB plugs by the head of the bed, lemon cookies and Keurig coffee maker. Best of all was the comfortable bed and sheets with FOUR pillows per bed. No fighting with hubby for them! Hotel all beautifully newly renovated. Staff very helpful. We will be back.
from Houston
Submitted on 19-09-2016
Wow. My husband and I were INCREDIBLY disappointed in Whitehall. Given the caliber of hotels we usually frequent, all in this price range, this was, unfortunately the worst choice we have made. My husband's company previously held a function at Whitehall and he thought it would be nice for a long weekend getaway with our young daughter. While our room was clean, when we arrived, there was a tray overflowing with room service leftovers in the hallway two doors down. The SAME tray stayed there f... Read more
from
Submitted on 23-09-2016
I stayed on business and had an amazing experience. The service was personal, with a touch of southern hospitality everyone loves. I stayed in a king room and the bed was great. Carmen and Ashika at the front desk helped me at check in and check out, they always had a smile on their faces. They have a coffee shop on the 2nd floor and a great restaurant. Using their free shuttle to get around downtown for different meetings was so convienient. Jorge, they called him one of the sotherly hosts, hel... Read more
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