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The Lancaster Hotel

Houston, TX, US (IAH)

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Based on 1176 reviews
Room & Rates
Deluxe Double Room

Deluxe Double Room

2 Queen Beds
500-sq-foot (46-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, desk, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in September 2013
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Standard Room, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

1 King Bed
904-sq-foot (84-sq-meter) room with city views

Layout - Bedroom and living room
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in September 2013
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Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

2 King Beds
1100-sq-foot (102-sq-meter) room with city views

Layout - 2 bedrooms
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in September 2013
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Classic Room, 1 King Bed

Classic Room, 1 King Bed

1 King Bed
210 - 250 sq feet (20 - 23 sq meters)

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in September 2013
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Deluxe Room, 1 Queen Bed

1 Queen Bed
250 sq feet (23 sq meters)

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathrobes, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

1 King Bed
850-sq-foot (79-sq-meter) room with city views

Layout - Bedroom and living room
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, desk, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in September 2013
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
300 sq feet (28 sq meters)

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in September 2013
Hide room details
The Lancaster Hotel
701 Texas St, Houston, TX US 77002

Rooms
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held on select days. Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge.

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Know Before You Go

  • This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)
  • Early check-in fee: USD 75
  • Late check-out fee: USD 75
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 14.95 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Health club access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • In-room bottled water

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Free Breakfast
  • Free Local Calls
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1176 reviews
from Whistler, Canada
Submitted on 23-05-2016
Staff at the front desk and the restaurant were very friendly, professional and helpful. The room was quiet, well appointed and we appreciated some of the historic touches that make the Lancaster unique.
from New York City, New York
Submitted on 24-05-2016
We booked based on excellent TripAdvisor reviews and were not disappointed. Room, cleanliness, attention to detail were all excellent. Chocolates on the pillow, wine tasting in the evening at the hotel bar and a great restaurant in the hotel. Well located with other bars and restaurants within walking distance, we also recommend leaving the car with the valet rather than trying to find parking around the hotel.
from
Submitted on 24-05-2016
We very much enjoyed our stay at the Lancaster. Great historic site, good location right in downtown Houston. The staff was very responsive and helped with all of our questions and needs. Hope to return to the Lancaster very soon.
from St. Thomas
Submitted on 24-05-2016
This was my first stay in this hotel. I want to make a special shout out to the front desk staff when I arrived. Laura and Jennifer were fantastic. They were very helpful, and quite personable. I'm staying for business and would recommend this place to all my business associates in the Virgin Islands.
from
Submitted on 24-05-2016
The Lancaster is a true historic luxury hotel. The staff were attentive and friendly. The interior ambiance is circa early 1900s but modern mechanics. Lots of cool dark woods and brass fixtures. The Classic King room was a perfect size for a couple to unwind. The provided breakfast was full of tasty variety. What it lacks in amenities, it makes up with class and sophistication. If you want an upscale but laid back hotel in the heart of downtown Houston, The Lancaster is your place.
from dallas
Submitted on 31-05-2016
we stepped into the lobby and were offered champagne! the front desk staff were jovial and able to answer our questions--i read the history of the hotel at booking-the staff were able to add bits to the story. the standard room was large with a comfortable couch and writing desk. everything was nicely updated. we were so relieved to find a wonderful restaurant in the hotel itself--with a lively bar late on friday afternoon. the maitre'd was amazing--he put my husband at ease by calling the venue... Read more
from London, United Kingdom
Submitted on 01-06-2016
Nice hotel with really great rooms. Right in the center of Downtown Houston and it has plenty of charm. Staff are very helpful even if the breakfast set up is very strange. Held in upstairs meeting rooms rather than the brasserie.
from Amsterdam, The Netherlands
Submitted on 02-06-2016
I LOVE this hotel. I stayed there two nights ago and had a perfect room. Even though it was on a major downtown street, it was practically sound-proof and I had a gorgeous view of the skyline. The gracious staff helped me find a room that would suit my needs. The bed was particularly comfortable and luxurious. The shower was powerful and satisfying. The breakfast buffet was far better than most. I look forward to staying at this hotel next time I'm in Houston.
from Jackson, MS
Submitted on 02-06-2016
Had a great room near the top of the hotel. while the room and amenities were great the best part were the hotel employees. I particularly want to single out Lauren who checked us in. we used the valet parking which was very easy. Also used the hotel shuttle to go to dinner. Both very satisfactory.
from Silsbee, Texas
Submitted on 05-06-2016
The rooms are very nice, beds and linens very comfortable, with great amenities. The hotel employees are exceptional! Everyone we dealt with was friendly and were willing to take time to answer any questions we had. The hotel also offers a shuttle service to nearby theaters and sites. I loved my stay there and will most certainly go back.
from Brighton, United Kingdom
Submitted on 19-06-2016
Stayed in this hotel as a stopover before flying home the next day. Compared to other hotels we stayed in usa the service here was average (not sure if we just caught them on a bad day) However the actual hotel was finished to a good standard with lots of great interior touches which made it fell comfortable. We really loved the bed linen especially and decor in the rooms was my taste (being from the uk). overall a good stay.
from
Submitted on 20-06-2016
Arrived early and staff was very accommodating. I was able to get a room at 10:45am and there was a big game in town that night. I booked a king bed regular sized room and it was very spacious. I would stay here again.
from Friendswood, Texas
Submitted on 20-06-2016
We stay here for two nights every summer for dance recital at the Wortham. So close we can walk. Rooms are very nice and staff is friendly. We always get a suite that has a living area with a pull out bed. Sleeps four of us comfortably. Room has a microwave and refrigerator. Can't wait to return next year.
from Minneapolis MN
Submitted on 21-06-2016
This was one of the finest places I've stayed in. I needed a place in downtown Houston, got a good rate off the internet, so chose The Lancaster. Very glad that I did. Location was good for the things I wanted to do (including an Astros game and a visit to the Rothko Chapel). The public spaces were inviting, and the in-hotel bar and restaurant were great. And my room was lovely. Really. It was very clean. The bathroom was well-appointed. The furniture was comfortable. The bed was fabulous. I eve... Read more
from New York
Submitted on 21-06-2016
From the moment I walked in, I felt extremely welcomed by the bellman, front desk and I was even lucky enough to meet the hotel's General Manager, Brenda. The service was over the top. When you walk into the hotel you feel like you are at home in their cozy living room type setup. The vibe is relaxing and the wine hour was a nice touch ~ loved the Lion's Den, super unique and definitely helpful. The bed was very comfortable and as a business traveler, I appreciated the quick and reliable wifi... Read more
from Brisbane
Submitted on 25-06-2016
Aron checking in we met Laura, who gave us a glass of wine and was ever so helpful during the check in process. There is a reason this hotel is ranked number 1. It is beautiful. Even though works are going on outside the building it did not impact on our 3 night stay. Would definitely recommend
from Toronto, Canada
Submitted on 26-06-2016
Excellent room, bed, sleep quality, utilities and services, supported by very courteous staff all around....Will return to this hotel again. Recommended for any business traveller in downtown Houston.
from
Submitted on 27-06-2016
Amazing property, very convenient to everything downtown we needed. Superbly comfortable bed. Staff was incredibly helpful. Sunday brunch was delicious, We will definitely stay here again the next time we're in Houston.
from College Station, Texas, United States
Submitted on 27-06-2016
As a former road warrior I've stayed in too many hotels to count over the years. I had to be in Houston for business last week and I took a chance on The Lancaster based on their positive reviews. I wasn't disappointed. The historic hotel is fully remodeled inside and the staff is top notch. They even have a courtesy shuttle that will drive you around downtown so you don't have to walk! This was a business trip but I will definitely bring my wife back for a date night since there is ample n... Read more
from
Submitted on 29-06-2016
The rooms are beautifully appointed. The service is impeccable.. Everyone wants you to have an exceptional stay, and it shows in everything they do. It is a wonderful, historic hotel with a great location in downtown Houston.
from The Woodlands, Texas
Submitted on 05-07-2016
The Lancaster is the perfect location to take advantage of the evening events in downtown Houston. We enjoy the Houston Symphony and the Lancaster is located across the street from The Jones Center, the home of the Houston Symphony. The Lancaster rooms are very clean, cozy and luxurious. The staff is attentive and helpful. They made us feel welcome and safe. The valet parking is included with the room and takes the hassle of finding parking away. We enjoyed the symphony and made a short walk ove... Read more
from houston
Submitted on 05-07-2016
Arriving for our dinner reservations in the Lancaster Bistro I realized I had left our symphony tickets at home! Mr Casanovas set my heartbeat back in rhythm by quickly receiving my forwarded email, containing the ticket attachments, and printing them for me. He was friendly, upbeat and helpful. Thank you so much and I look forward to returning again soon.
from Houston, Texas
Submitted on 07-07-2016
The room was booked last minute as an overnight stay to go along with attending a performance at Jones Hall right across the street. My wife and I planned this as an anniversary weekend stay based on proximity to Jones Hall and all of the glowing reviews. Our expectations were far exceeded. Starting with the valet being super polite, the very welcoming check in process, and the beautiful room we were already impressed. The windows in our room were double paned (probably to maintain the historic ... Read more
from Calgary, Canada
Submitted on 08-07-2016
Came for work and booked hotel as it was very close to the Pennzoil building. It's on the national historic register so there is some history with the hotel. The inside is very luxurious and smells very nice. Rooms were well decorated, almost Ritz Carlton like, and thee was a couple nice robes to use. Bed was very comfortable. Breakfast is euro-style which means meats and cheese and muesli, but there was a waffle maker and some bacon and hard boiled eggs, fresh fruit and cereal that is free with... Read more
from Katy, Texas
Submitted on 08-07-2016
My wife and I live in the Houston area, but we wanted to get away for a couple of days. We were very glad we decided to stay at the Lancaster (largely basing our decision on TripAdvisor recommendations). It is a great hotel with very friendly and helpful staff. The rooms were very clean and uniquely decorated with theater posters (since it is located in the heart of the theater district). It is also a great location for walking to very good restaurants. We will stay there again in the future... Read more
from Austin, Texas
Submitted on 08-07-2016
My discerning and fashionable niece chose this lovely downtown hotel for the out -of - towners coming to Houston for her wedding at The Dunlavy. Great choice! We had a block of about 10 rooms and everyone was very happy with their accommodations. It's an older hotel that has been completely refurbished with tasteful neutral decor, marble bathrooms, and warm and elegant public areas. Great lighting. Our family especially enjoyed gathering in the comfortable breakfast area for a complimentary h... Read more
from Houston, Texas
Submitted on 11-07-2016
From the Valet to housekeeping this hotel was fantastic. Our room had a perfect view of the Bayou Center and theaters. The bedding was delightfully soft and oh so comfortable. Clean and well decorated through out. I loved the personal service of being escorted to our room when we checked in. We will always stay at The Lancaster Hotel going forward. Thank you to the Lancaster for making our anniversary celebration extra special.
from Chicago, IL
Submitted on 11-07-2016
THE BUILDING: The Lancaster is an independent hotel belonging to the Historic Hotels of America network. The building has 12-stories and only eight room per floor. According to the floor plan on the back of the door, I had the smallest room and the only one of its kind on the floor. THE ROOM: My room was of moderate size with a king bed, spacious desk with chair plus a wingback chair. The closet contained drawers, a small refrigerator, safe and bathrobes. The room was clean with nice déc... Read more
from
Submitted on 11-07-2016
Room was luxurious at reasonable price. Service was excellent and we received excellent care by all the personnel. The breakfast buffet was above average. The near location to all the cultural venues, the downtown tunnels, and convenient restaurants make it even more desirable. Also, the complimentary shuttle was used by us many times to get to Discovery Green, Minute Maid Park and restaurants.This hotel is unique, not cookie-cutter like the chains and family owned.
from Huntsville, Texas
Submitted on 12-07-2016
This gem has something very special... I chose this hotel due to its location and their helpful website listed everything I needed but, this hotel was so much more! My stay-cation at The Lancaster Hotel was luxurious and refreshing. From the icy flavored water (cucumber one day & lemon the next) station set up in the lobby & Mezzanine room (wonderful in HOT July) to the easily accessible WiFi and free shuttle services within a 3 mile radius. I had everything I needed before I knew it was exactl... Read more
from Dallas, TX
Submitted on 13-07-2016
There simply are not enough good things to say about this hotel. From the bellmen who have excellent manners to the front desk who welcomed me back to this first class hotel - the Lancaster exceeds my expectation every time. Last night when I arrived, I found a lovely postcard from the manager thanking me for returning and a lovely little care package. Most importantly, I looked over at my bed and there was a wonderful little pot of lip gloss and bottle of lavender spray for my pillow! I have s... Read more
from southern states
Submitted on 14-07-2016
My son and I had reservations (2/14/16--2/16/16) @ this hotel for an all day business meeting on 2/15/16. We left my truck with the valet @ check in on 2/14/16. We didn't use the truck at all during our stay, and received the truck back from the valet @ approx. 12:15 pm on 2/16/16. I called the hotel as soon as I noticed the damage. (Fyi, the hotel doesn't have a safe place to examine your vehicle. Vehicles are dropped off and picked up on the actual street, on Texas Street in Houston.)The vale... Read more
from Austin, Texas
Submitted on 15-07-2016
Beautiful historic ambience with modern stylish amenities, the Lancaster is fabulous! Our corner room had beautiful furniture and A++ mattress and pillows. The designer bathrooms showed historic charm with lovely fixtures and appointments. Highly recommended.
from Lumberton, Texas
Submitted on 15-07-2016
First of all, I very rarely give 5 stars for a hotel. It has to be absolutely perfect in order for me to do that. I will address the two issues I had then let you know how amazing this place is. The parking is valet only. Wish I would have known that. I book a fair amount of hotels and do it in advance so don't necessarily recall all the notes online. There was no signage about parking so we rounded the block a couple of times before calling. I also don't like the $30 valet charge. There... Read more
from Washington, Texas
Submitted on 15-07-2016
This is our third visit to the Lancaster and we were not disappointed. The place is beautiful and the staff amazing. Our room was quiet and the bed so comfortable that we slept all through the night. A good night's sleep was worth the trip downtown. They valeted our car and when time for our dinner/theater evening, drove us right to the front door. The bar is awesome! The complimentary breakfast was a added treat. We will be back again.
from Pittsburgh, Pennsylvania
Submitted on 19-07-2016
Our family converged on the Lancaster from several states for a family wedding, expecting the usual hotel experience. From the moment we walked in, we felt as though we were in a grand home and we were the most important guests staying there. The Lancaster has central air which is controlled by a thermostat in each room...no noisy window unit. Each night our family gathered to talk, laugh and catch up with each other in the lobby area that seemed more like our family living room. A large bowl o... Read more
from Plano, Texas
Submitted on 20-07-2016
Delightful window into bygone days of luxury with modern 21st century updates. The amenities include a complimentary wine sip daily. Breakfast is a sumptuous array of everyone's favorite plus chef prepared eggs. Do order the crab cake, a substantial portion over a little bed of greens.
from Sarasota, Florida
Submitted on 20-07-2016
While traveling the country by car we stopped over in Houston and in need of a place to stay we found this wonderful hotel. Built in 1926 it still has the "character of back in the day" but it has been completely modernized. However, the architect and designer gave it as much roaring '20s character as possible. There are plenty of extras included such as complimentary snacks and breakfast. The staff bent over backwards to accommodate us especially Laura one of the Concierges. Surprisingly, ... Read more
from woodmere
Submitted on 20-07-2016
From the moment of check in until we checked out there was nothing that the staff of this family owned and operated boutique hotel wouldn't do to make our stay better. They aim to please!!! There is no big check in desk with lines, here check in is a desk with the most personable staff ever. The Lancaster is a perfect mix of old and new. The rooms are extremely comfortable with updates and a beautifully updated bathroom. The beds were very comfy too. There were charging stations on my night tab... Read more
from
Submitted on 21-07-2016
This was the hotel chosen by my daughter for out of town wedding guests. We were there from Thursday to Sunday. It's a beautiful hotel with old time comforts. The lounge on mezzanine looked like a parlor with all the comforts of today added. In addition, there were cozy seating areas throughout outside the main lounge. The continental breakfast buffet was delicious, and eggs were freshly made on request. This area was spacious enough to accommodate all the guests in town for our family wedd... Read more
from Williamsburg, Virginia
Submitted on 21-07-2016
The Lancaster is the perfect blend of historic features, modern convenience, and genuine hospitality. The check-in experience set the bar for all future hotel stays. They have a chair at a normal desk! Much appreciated after traveling all day. The evening wine sip was such a treat. The ambience is relaxed, friendly, respectful. I will definitely go back at the next opportunity.
from Marble Falls, Texas
Submitted on 22-07-2016
After living in Houston for many years, I finally had the opportunity to return for an overnight hotel stay downtown. I jumped at the chance to stay at the classic Lancaster Hotel of which I had heard so much. Room reminded me of some of the hotels I frequented in London - rather small but very comfortable and stylish. Location was great whether visiting a downtown office, attending a fine arts event, or taking advantage of any of the outstanding restaurants within the 3 mile radius for the free... Read more
from Auckland
Submitted on 23-07-2016
This place is worth the little extra you might pay - a luxurious and historic building, very well appointed rooms, and a good breakfast available to all guests. The service was smart and snappy, and the locale was ideal. A great find for our 2 days in Houston.
from santa fe, tx
Submitted on 26-07-2016
It was all great. Exceptional service and accommodations. Convenient to Theater district, many bars and restaurants, other attractions. Free transport to most of them. Affordable valet parking. Loved it.
from Cypress, Texas
Submitted on 26-07-2016
The luxury of a large hotel with the care to detail and customer service of a small family owned business. Excellent staff from the hotel check in, the valet service and the bar/restaurant. The room was clean and well kept. The location is within walking distance of several entertainment/eating areas.
from Fort Smith, Arkansas
Submitted on 26-07-2016
I booked The Lancaster at the last minute for a change of scenery from our usual Medical Center Hotel for my husband's appointments at MD Anderson. I wanted somewhere nicer since it was also our anniversary. What a fabulous choice!! I can't say enough about the staff and accommodations. They upgraded us to a larger room and brought champagne and chocolates for our anniversary. The lobby and rooms are decorated beautifully maintaining the historic charm while offering every modern convenien... Read more
from La Canada, California
Submitted on 26-07-2016
In Houston only for a night and wanted a hotel within walking distance of the ball park. What a wonderful find this was! Beautiful historic hotel with lovely furnishings throughout yet small and quaint on the inside. My room was gorgeous and huge with a beautiful marble bath. Breakfast was more of a gourmet continental and quite delicious. Staff was both friendly and helpful. If I come back to Houston, I will definitely stay here again.
from McAllen, United States
Submitted on 26-07-2016
I had an amazing experience at The Lancaster Hotel. I was only in town for one night to see Weird Al Yankovic and I called last minute book a room. The gentleman on the phone was very kind and courteous and assured me that I could book once I arrived to the hotel. 45 minutes later when I arrived I was greeted with smiles outside and inside the hotel. My room was booking in no more than 5 minutes and the room was absolutely gorgeous! The continental breakfast was great and all of the staff we enc... Read more
from Princeton, NJ
Submitted on 29-07-2016
I want to thank the wonderful employees of the Lancaster for a delightful stay. After long days at the office it was wonderful to arrive back at the hotel and be greeted by the always vigilant doormen and Russell at the front desk with his effortless charm. The rooms are upscale luxurious and tastefully furnished and outfitted. I am glad I got to experience a few meals at the Bistro. David and Miss Rose were attentive and didn't miss a beat in caring for me and other diners in an understated and... Read more
from Katy
Submitted on 30-07-2016
Excellent location for the theatre district. We were in town for our 30th anniversary and a concert. We always stay in town when we come for concerts and always spend an anniversary weekend in the greater Houston/Galveston area each year. I love Boutique hotels and since our concert was two blocks from the Lancaster, and based on the hotel's Trip Advisor rating, we decided it was time to stay here again. We had been to the Lancaster some years ago. So we arrived and came in to the desk. The ... Read more
from Dallas, Texas
Submitted on 31-07-2016
We were in Houston for a high school reunion and stayed one night at the Lancaster downtown. I was looking for a reasonable boutique hotel. The staff were very nice and the room was small, but functioned very well. The white marble bathroom was also small, but was well done. My only complaint is the polyester microfiber sheets. Most upper end hotels have nice crisp all cotton sheets which are fabulous. Polyester- not my taste. I'm not sure if this is in every room or not? I really enjoy good qu... Read more
from Pottsboro
Submitted on 31-07-2016
My husband and I have been married for almost 33 years, and we love little getaways, so we have stayed in a lot of hotels. But he informed me this morning, after staying at the Lancaster Hotel for the first time last night, that it was his favorite hotel out of all the hotels we have ever stayed in! We traveled to Houston to see Steven Tyler at the Revention Music Center. There could not be a better place to stay if going to a concert there! By the way, while other reviews about that music ven... Read more
from Tujunga, United States
Submitted on 02-08-2016
I booked a room at the Lancaster because it was close to the Hobby Center. Little did I know that the hotel would be the highlight of my trip. The architecture is old style beauty but the rooms are totally modern and incredibly comfortable. The bedding was rich and luxurious. The bathroom was large and beautifully set up. The staff could not have been more friendly and helpful. Something I never before considered doing - buying a hotel robe. People I met in the lobby agreed they are the m... Read more
from London, United Kingdom
Submitted on 02-08-2016
The hotel is right in the theatre district and 10 minutes walk from the Astros ballpark. Houston downtown is otherwise of limited interest, but the hotel is a short metro rail ride to the museum district, while it is easy to reach the main roads out of town or to more lively areas such as Montrose. The hotel itself is very good - large rooms, amazing soundproofing, great breakfast and pleasant staff. The lobby restaurant seemed busy every time we passed. Altogether highly recommended.
from Lake Charles, Louisiana
Submitted on 02-08-2016
We recently stayed at The Lancaster while attending a nearby concert. The location is great. It is in the heart of downtown Houston. We were only a couple of blocks away from our concert venue as well as many restaurants. The staff was amazingly friendly. We really enjoyed the complimentary wine happy hour and breakfast. The building itself has so much character. It is a classic.
from Houston, Texas
Submitted on 02-08-2016
My husband and I stayed here for just a weekend getaway. The hotel is beautiful. The staff was always very nice and helpful. It is close to nice restaurants, in the middle of the theater district. The beds were comfortable and the rooms were clean and well maintained. Parking is valet, but there is a free shuttle for downtown destinations. But a lot is within walking distance from the hotel. It is just a wonderful boutique hotel in downtown Houston. We will be returning. (right now there is c... Read more
from Westbury, New York
Submitted on 04-08-2016
This is my home in Houston. I travel on business about 1 week per month and this is where I stay. They take care of me like family. I love it! The rooms are well appointed. The staff is amazing. Valet parking attendants make me feel like a visiting princess. The included breakfast includes all kinds of favorites, including homemade waffles. Sarah at breakfast is so sweet. I'm there so often, she gives me a hug every morning (makes me miss home less). I don't want to stay anywhere else ... Read more
from Spring, Texas
Submitted on 04-08-2016
The Lancaster is truly a gem. Located in Downtown Houston next door to the Alley Theatre. The property is in immaculate condition which has an intoxicating fragrance from the first moment you enter. The staff was incredibly friendly and knowledgeable about the surrounding area. This will be my Houston hotel for any future visits.
from Dallas
Submitted on 06-08-2016
Wow. What a stay. Several members of my staff spent 10 days at The Lancaster while in trial in Houston. The entire experience was first-rate. The hotel is an oasis in Houston, with a genuinely gracious staff, wonderful rooms, and exceptional dining. The ONLY place to stay in Houston
from
Submitted on 07-08-2016
My girlfriend and I want to find somewhere comfortable to spend our weekend in Houston. Lancaster does really well. It is very clean and nice; the king size bed is great. It is quiet during the night, so we could have a pretty good sleep. The staffs are very professional and offered very good service. The parking cost us 20 bucks, but it is in and out for the whole night, so it is still better than driving around downtown and find our own parking spot. will recommend my friends to try here. Free... Read more
from Keswick, VA, United States
Submitted on 08-08-2016
I hesitate to write this review because of fears that the next time I need a room the hotel will be fully booked. When we lived in College Station, TX we often went to weekend baseball games in Houston. And after shopping for some hotels we settled on the Lancaster as our preferred residence in Houston. My wife and I have stayed there many times. This month was my first time back to Texas in 4 years, a trip made to see some Astros baseball. I found the Lancaster as wonderful as ever. They a... Read more
from
Submitted on 09-08-2016
My husband and I recently had a mini vacation getaway. We had tickets to see Guns N' Roses at NRG and decided to stay in Houston for the night since we had tickets to Wicked the next day. We had such a good time and the hotel was in such a great location that we ended up staying another night. Russell checked us in and he was great. He was very funny and friendly. The valet service was very quick and they even provided a shuttle to the theater. The hotel was within walking distance of the Bayo... Read more
from Austin, Texas
Submitted on 10-08-2016
I travel for business on a regular basis and ALWAYS stay at the Lancaster. The staff is amazing and always make you feel that you are still "at home" when you are away from home. The service is top notch and friendly and the staff is always ready to accommodate any request. The ambience is sophisticated and comfortable. The bar & restaurant staff is great and also be sure to try the roasted tomato basil soup... it is excellent!!
from Albuquerque, New Mexico
Submitted on 10-08-2016
This hotel is beautifully decorated and very clean. The smell of this hotel is probably the best smell ever!!! Wonderful amenities too! They had happy hour at check in which mean free wine, it doesn't get any better than that after traveling.
from Midland, Texas, United States
Submitted on 10-08-2016
We planned a trip to Houston to see "Wicked" and decided to book a room at The Lancaster after reading reviews about the hotel on Trip Advisor. Russell met us at check in, took us up to our room, got us a reservation for dinner at a nearby restaurant before the show, and even walked us over to the restaurant later that evening! The bed in our hotel room was so comfortable...it was THE most comfortable bed I've ever slept on in a hotel room! Seriously! And the sheets, well, they were so soft I ... Read more
from London, England
Submitted on 11-08-2016
Pricey for the size of the standard King we had but excellent service and a good free breakfast. Valet parking guys are great but the 20 minute wait for the car when requested can be frustrating. Not much to do in the nearby area but a pleasant stay nonetheless.
from florida, United States
Submitted on 11-08-2016
This place is perfect, I arrived and left with nothing but positive memories, booked my next 2 week stays each month for the remainder of the year.... the staff is always kind and sincere, very knowledgeable of the city and provided a gift bag with all the areas maps and recommendations when I arrived. The doors are opened for you and you are greeted by name. there is a meet and greet happy hour each evening and the bar tenders attentive, I enjoy lunch there and the food is delicious. this is th... Read more
from
Submitted on 13-08-2016
This is a beautiful hotel in Houston's Theater district. The room/bed was amazing. Russell helped us get settled in and recommended and escorted us to an awesome restaurant prior to our play. Lovely view and great staff! We will definitely be back.
from Cypress, Texas
Submitted on 14-08-2016
My daughter surprised us with a stay to this historic hotel. We were downtown to see a show at the Hobby Center and she decided this would be a good addition to our weekend plans. She was right! Perfect location if going to the Theater district is on your agenda. My daughter told them that it was my birthday so when we got to our room, we found a bottle of champagne, chocolates and something extra --- a nice picture frame in a pretty box! We were just there overnight so we did not use the a... Read more
from
Submitted on 16-08-2016
Very friendly staff, very cool historic feel. Great location in downtown Houston - we hit a few bars nearby. Everything was clean and in good shape. Starbucks coffee and coffee maker were a nice touch. Great view of the city from 10th floor. Great water pressure!
from
Submitted on 06-09-2016
I stayed at The Lancaster last week for two days. The excellent customer service started with the great guys working the front doors and ended with the amazing bartender at the end of my first day. Everyone was exceptionally courteous. The room was better than I anticipated. I travel about half of the year for work so I've gotten used to a certain level of corporate furnishings but this hotel is different. I plan to stay there the next time I come in town for work. It's my new favorite option in... Read more
from New York
Submitted on 07-09-2016
If you need a good night's sleep, stay here. I arrived at the Lancaster for my first stay very late and I was exhausted. However, the friendly front desk staff immediately boosted my mood with their understanding and genuine attempts to accommodate me and lift my spirits up. Then, once I got to the room, I was surprised at how spacious it was. It felt more like a suite. However, the best part did not come until the morning. I woke up after one of the best nights of sleep in weeks. Althoug... Read more
from
Submitted on 08-09-2016
+++ cannot recommend this hotel enough ! The beds have to be the comfiest I've ever slept it, and it's quite a novelty them being so high - I like it ! Quilt and pillows are so soft ! The general style and decor appeals to me, as it's reminiscent of old world England, which is cosy and classy at the same time. Breakfast is perfect for me - pastries, breads, bagels, fresh made waffles, salmon, meats, cheese and fruit. I love a bagel with cream cheese and salmon or bacon so I was a happy girl :-... Read more
from Houston, Texas
Submitted on 09-09-2016
I stayed at The Lancaster Hotel this week for business and I was blown away by this hotel. The hotel itself is absolutely stunning. It is not a streamlined design like most hotels in Houston. It is truly one of a kind decor and theme with historical facts that make the hotel so much fun to stay at. The room was cozy and inviting. The bedding was incredible. I haven't gotten sleep like that in a hotel in I don't know how long. Despite the fact that the hotel is right in the middle of d... Read more
from Boston, Massachusetts
Submitted on 09-09-2016
This is the best hotel in Houston. The staff went out their to make sure my stay was enjoyable. The beds and bathrooms are luxurious, and the breakfast buffet is nothing like the chain hotels-smoked salmon, fresh meat/cheese, more high-end approach to breakfast. Lastly, the proximity to the bayou paths are great for running!
from
Submitted on 11-09-2016
This hotel is great. I've stayed there twice now, and both of my rooms have been very nice. The free breakfast is good, the beds are super comfortable, the staff is nice and the hotel has a free shuttle that will take you to various places. Really clean, luxurious and comfortable hotel. I would definitely recommend it to anyone looking to stay in downtown Houston.
from Inver Grove Heights, Minnesota
Submitted on 12-09-2016
We stayed at the Lancaster the night of 8/30/16. It truly is a hidden gem. We arrived between 9:00 & 10:00 AM, and were only hoping to be able to have them park our vehicle and store our luggage until the regular check-in time. Instead, we were able to immediately check into our room. Every employee we encountered here, was more than helpful, explaining everything from their free shuttle service, to their nightly wine hour, and complimentary cooked to order breakfast. The room was immaculate. We... Read more
from San Antonio, Texas, United States
Submitted on 12-09-2016
We stay at the Lancaster whenever we are in Houston. This weekend it had been a year since we were there. They remembered us and welcomed us like family. Always helpful and accomodating. Our room was lovely and comfortable. The location is great, right between the Theatre District and Minute Maid Park for baseball. They have also upgraded their breakfast menue (if that is possible). It is much like the full English breakfasts we get when we are in the UK. We would recommend this hotel al... Read more
from
Submitted on 13-09-2016
This was my first time to stay at the Lancaster and it was wonderful. The room was very nice, clean and quiet. The staff was pleasant as well. The valet takes over 30 minutes so make sure to call for your call well in advance!
from Holmes Chapel, United Kingdom
Submitted on 14-09-2016
This is a lovely hotel with a very friendly accommodating feel to it. The staff are all very helpful and attentive, good food in the restaurant for both lunch and dinner and the hotel is very well located in downtown Houston. We will definitely book here again if we are in Houston. The only very small complaint or observation is that we were charged for poached eggs at breakfast, which I wouldn't have expected given the high level of customer service offered.
from Biloxi, Mississippi
Submitted on 14-09-2016
This little gem was exquisite from the moment we walked in. The staff was amazing. The room was very nice and elegant. That bed was one of the most luxurious beds I've ever slept on! You literally sank into it. Loved everything about this place and will return!
from Napier, New Zealand
Submitted on 14-09-2016
The Lancaster is in an excellent location in the theatre district and for downtown. Lovely clean room with very comfortable bed. Quite a big room with the bonus of a sofa and big armchair too. Ensuite with all the extra's, including bodywash. The breakfast is very good, waffles very yum. The restaurant has a very high standard, food delicious, wait staff and maitre d very helpful. Courtesy van to anywhere downtown within a 3 mile radius. Double glazing cuts house. Highly recommend t... Read more
from New York City, New York
Submitted on 16-09-2016
Wow, downtown Houston is weird - there is no street life, each block is a tallish building set back from the sidewalk with no provision for street life - no shops, no restaurants (a few here and there), no reason to walk around other than to get from hotel to office building. Located in the midst of all this no there there is the Hotel Lancaster - friendly staff, free New York Times in the morning, free shuttle for trips in a 3-mile radius of the Hotel, and a really good breakfast - forget the c... Read more
from
Submitted on 18-09-2016
We chose the Lancaster due to its location near the theatre district. Everything about it was excellent. The people from start to finish were all extremely hospitable. Bob, the weekend bartender, was the possibly the best bartender we've ever had in a hotel. We were unaware breakfast was included and it was amazing. They say it's a continental breakfast but this far surpassed any typical continental breakfast. The accommodations were fresh and clean with great linens. They also offer a fr... Read more
from Punta Cana
Submitted on 19-09-2016
We had not visited this historic hotel in a few years and wanted something close to our theatre--AlleyTheatre--right across the street. We enjoyed our stay and breakfast and definitely will be returning soon.
from Austin, Texas
Submitted on 19-09-2016
We always enjoy our stays at the The Lancaster Hotel. It is beautiful and the rooms are comfortable and the location cannot be beat when attending a play in Houston. They have a great breakfast as well. It is just very excellent hotel.
from
Submitted on 20-09-2016
This hotel is well kept gem. It is clear that the owners care about this property. And most important, it is not a part of a large chain. All staff members are very sincere and professional. Bar and restaurant exceptional. I highly recommend this hotel.
from Melbourne, Australia
Submitted on 24-09-2016
the hotel is a very good one - nicely done and everyone is very gracious. the 1 fault was they messed up our breakfast on the last day, but it got sorted in the end. It is very well located in the theater district
from Houston, Texas
Submitted on 24-09-2016
Visited the Lancaster and had not one complaint about it. Nice historic stay with very personable staff, clean and quaint rooms with the most comfortable bed & pillows! Great location to the district as well. A stay here is recommended!
from
Submitted on 24-09-2016
Cute hotel. Nice people but short on decent service in the breakfast room and generally a bit lack lustre. Coffee is not filled up properly so ordered more from front lobby - it took ages plus another reminder to arrive. On the plus side the beds are extremely comfortable and the lion theme works.
from Kerikeri, New Zealand
Submitted on 25-09-2016
Regrettably we only had a 1 night stay at this lovely hotel. Retains its period charm and is very well maintained. Be aware work is ongoing and there is scaffolding at the front. We had a note in our room to say if we needed to work they would find a quieter room but we weren't working and we didn't hear any noise. As soon as our taxi pulled up we were greeted and helped with our luggage. Check in was efficient and welcoming and we sat in comfortable chairs. We were given a map of the area and... Read more
from Fort Worth, Texas
Submitted on 28-09-2016
We were in Houston for a family wedding. We didn't know what to expect, never having stayed in downtown Houston before, but only out in the suburbs. There were two Hotels offered for wedding guests and we chose the Lancaster based on the general description and pictures online. It was an absolutely delightful surprise. The Lancaster is a smaller, boutique hotel with wonderful amenities. Valet parking is available at reasonable rates so there is no hunting for parking in downtown Houston, wh... Read more
from
Submitted on 02-10-2016
You hope for a great hotel every time you book online, but how many times does that leap of faith pay off? Yes, you might get good value for money and a comfy bed, but that may be all. Thankfully The Lancaster in Houston proved to be not only our favourite of the three hotels my wife and I stayed in during a Texas trip, but also one of the best I've ever stayed in... and that included the Copacabana in Rio and the Alvear Palace in Argentina. The room was spotless, the bed sublimely comfortable ... Read more
from
Submitted on 03-10-2016
I can NOT say enough good things about the Lancaster. What a treat for our first time in Houston!! It is: clean, friendly staff, great breakfast, quiet night's sleep, compfy beds, and shuttle service to near locations. I loved our stay. The GM was awesome!!!!
from Newcastle, Australia
Submitted on 04-10-2016
I had high expectations for this hotel being rates no.1 in Houston and oh my did it deliver! When we arrived at the front of the hotel we were greated by the doorman and our bags taken for us to reception to check in. And we were greated by the lovely outstanding concierge Russell. Russell offered us champagne on arrival and it was a quick check in. Russell then escorted us to our room and showed us around also we were upgraded which was amazing. Russells sense of humor, customer service was se... Read more
from Beaumont, Texas
Submitted on 10-10-2016
Because of my post-polio, we stayed at the Lancaster in order to be close to Jones Hall where we were attending a concert. The sleeping quarters were small as was the bathroom, but they were nicely done. The water pressure for the sink was really low, and the hot water took forever to arrive. The shower area was large with good water pressure. I thought it was really convenient to have a van take us to a restaurant of our choice, and then to drop us off at Jones Hall on the way back. After ... Read more
from Bath, England, United Kingdom
Submitted on 11-10-2016
Very nice hotel. Comfortable bed, helpful staff. Buffet breakfast was unusual in that there wasn't a dedicated dining room but good choice of food options. Convenient for Minute Maid Park which is about a 10 minute straight, flat walk away. The hotel does not have its own fitness room but guests can use an excellent gym about one block away which is a much higher standard facility than you would get in a hotel.
from Darlington, United Kingdom
Submitted on 11-10-2016
Had an excellent stay at the Lancaster..........started with complementary glass of champagne and room upgrade on checking in. Staff could not do enough for you and were very helpful, particularly Laura Fowler on Reception. Free shuttle bus provided within 3 mile radius which covers most things you want to see. Only meal we had was breakfast which was very nice. Room clean and tidy.
from Dallas, Texas
Submitted on 12-10-2016
I am absolutely in love with this hotel! Anytime I am in Houston I can't imagine staying anywhere else. I The staff alone makes the trip worth it. I can't stress enough how great the staff is. From the front desk, bellman, bartenders to housekeeping. Everyone is genuinely hospitable and friendly. The beds are so comfortable and the robes are heavenly. Every amenity offered is outstanding! The wifi is always quick and rooms are always spotless. Overall it meets every request a business or leisure... Read more
from West Palm Beach, Florida
Submitted on 12-10-2016
I am returning again for my monthly two week stay and look forward to seeing all my friends at the Lancaster.. I have nothing but praise for this home away from home. the employees make it shine...Danny and Laura at the concierge desk are always professional and personable and make you feel welcome....for great dinner and drinks...and Jeff and Bob in the bistro are always ready to help you wind down and love the music...... The rooms are very clean, quiet, and comfortable.....always Barry S... Read more
from Brisbane Region, Australia
Submitted on 01-11-2016
My wife and I stayed for a couple of nights. Has awesome character, excellent facilities and friendly polite staff. Parking was $20 per night and they have valet service (paid for via tips) Included breakfast was such a high standard and no limits from what we saw (cooked and continental). Beds were really comfortable and quality linen, comfy pillows. There are after hours services including microwave and printer/internet, also ice machine and snacks plus more. Free WiFi was excellent with grea... Read more
from Houston, Texas
Submitted on 02-11-2016
I cannot say enough about our wonderful experience at The Lancaster. We are Houston natives but love to stay downtown to celebrate special occasions. Last weekend we were celebrating our anniversary and I decided to book a room at The Lancaster. We have stayed in several boutique hotels in downtown Houston, but this one really surpassed my expectations. As other reviewers have stated, the staff is nothing short of AMAZING! I have never been welcomed so warmly or treated so much like family. Our ... Read more
from
Submitted on 02-11-2016
Although I regularly visit Houston, I had never stayed at the Lancaster previously. It was recommended by a colleague and close to his office. Great little find. Although the reception area is small and cramped, reminding me of a typical London hotel, the room was very spacious. Large room, separate sitting area and large bathroom.
from
Submitted on 03-11-2016
The rooms are very big and spacious. The bathroom is so cute. The bed is very comfortable. Everywhere is very clean and silent. Breakfast is free and is excellent. You can also find free Wi-fi. But the most beautiful thing is employees. Thanks for especially Mr. Russell during check in and Ms. Adelina during check out. Also thanks for restaurant and front door employees. Do not stay in another hotel because The Lancaster is the best in Houston.
from
Submitted on 03-11-2016
Only stayed here for one night, wished it was for longer but we were driving to Orlando. This is the far best hotel I have stayed at so far!! Very British boutique hotel oriented around lions ? Why forgot to ask? Very posh looking, great service by great people. Breakfast was amazing sat on the mezzanine looking down on the lobby, fresh fruit, bacon,boiled eggs, cereal, yoghurts, hot and cold drinks, pastries and waffles. All rooms have old fashioned lion door knockers on them so housekeeping ... Read more
from Houston, Texas
Submitted on 04-11-2016
We love this hotel - it has a great atmosphere and is really beautiful. The bistro is a perfect pre-show spot for any of the theaters in the area - fun people-watching! Everyone that works there is super friendly and a pleasure to see. Bob makes delightful drinks at the bistro bar. Russell is always fun to talk to and extremely accommodating if you want a pic to commemorate a nice night. We always look forward to seeing them both.
from
Submitted on 07-11-2016
Vintage hotel with the most comfortable beds ever. Staff treats you like royalty. Located in downtown Houston close to concert venues. The hotel staff does everything to make your stay memorable. We stayed there for our wedding several years ago and have been back as often as we can.
from Dallas, Texas
Submitted on 07-11-2016
On a business trip to Houston and my first stay at The Lancaster. I have done nothing but talked about the hotel. Great location, walking distance to the Arts and many restrauants. Comfortable bed, very clean, great breakfast and the Bistro was wonderful.
from Houston, Texas
Submitted on 08-11-2016
I usually stay here when I go to the Opera or Jones Hall, both are within walking distance. Check in was very easy, the room was comfortable; the beds are like sleeping on a cloud! Breakfast is included from 6:30 - 10:00 am either at the table or you may take it to your room. Will definitely return to the property in the future.
from
Submitted on 08-11-2016
If you are attending a concert at Jones Hall, opera at Houston Grand Opera, theater at the Alley Theatre or the Hobby Center for the Performing Arts, ballet at the Center for the Dance, rock concert at the Revention Music Center or Hard Rock Cafe, movie at the Sundance Cinema, all within a block or two of the hotel, the Lancaster is the place to stay. You'll be greeted with a glass of champagne when checking in, assigned a classy room with generous dimensions, treated to an excellent breakfast i... Read more
from Atlanta
Submitted on 09-11-2016
We travelled to Houston for a wedding weekend. Rooms were booked at The Lancaster. I booked a king bedroom. I was traveling with my 15 yr old daughter.We arrived Friday morning, much too early to check in. We went to see the sights. When we came back, still well before check in, the concierge Russell Casanovas had a room readied for us. He took great care of us. All the staff was first rate. Rooms were very nice. Real brass fixtures in the bathroom. The shower was great. Nice breakfas... Read more
from houston
Submitted on 10-11-2016
Step out of the madness and rush of everyday life and into the Old World elegance of a by gone era! The moment we pulled up to the valet station, I knew this hotel was going to be special. I am ALL about the customer service and this hotel delivers! From the wonderful lady who checked us in, to the buttery soft bedding I had to be dragged out of, this stay was simply magical. Every person we encountered was smiling and friendly without being obtrusive. The perfect marriage of discretion and acco... Read more
from Willis, Texas
Submitted on 12-11-2016
Don't get me wrong, this is a lovely, historical hotel in the middle of the performing arts district of downtown Houston, but it was the absolute, unfailing courtesy, kindness, charm, and in some cases quirkiness of the staff from the valet to the concierges who made our stay at the Lancaster memorable. Thanks especially to Russell Casanova and Mark of the waitstaff. Oh, and just everyone! We will be back.... Soon.
from Lampasas, Texas
Submitted on 14-11-2016
The Lancaster is a unique, historic hotel located in the heart of the theatre district. I loved the decor, from the Texas-themed movie posters to the full-sized wall maps of 1930s Houston. Our room, though small, was completely updated with modern convienence and comfortable throughout. The continental breakfast, included with the room, was better than most restaurants you would try to find. We ate at the bistro for dinner, crab cakes and salmon, and it was outstanding. The best feature of the ... Read more
from
Submitted on 14-11-2016
Stayed at the Lancaster hotel for the first time. The room was super clean and the staff were probably the best that I've seen in all the different hotels we have stayed in. The hotel was an older hotel that had been revamped. The beds were super comfortable and the pillows were so soft. The bathroom fixtures looked like ones from the past. Danny Seibert was the manager during our visit and he was very professional and pleasant. If other hotels would have employees like the Lancaster they would... Read more
from Houston, Texas
Submitted on 15-11-2016
We stayed at The Lancaster for our anniversary. The hotel staff was wonderful and treated us like royalty. We never had to open a door and the breakfast was great with all the traditional breakfast foods that are loved by many. The hotel is conveniently located to restaurants in downtown, but to be honest there is no need to leave the hotel because there is a great restaurant on the first floor which is cozy and great for romance. The one bedroom suite is amazing. I love Lions and the hotel w... Read more
from
Submitted on 16-11-2016
The Lancaster is a rare find. My room was beautiful, elegant and unbelievably comfortable. I especially loved the high, firm bed with crisp white sheets and plenty of pillows, the plush robes, and the vintage-feeling bathroom. Nothing too fussy, just a sense of quality and a focus on the things that matter most to make for a great stay.
from Minneapolis, Minnesota
Submitted on 18-11-2016
The room was really well prepared and had so many cute and great details. All the staff were extremely helpful on each occasion, and the location was perfectly close to all important places in the downtown. Would definitely staying here again if I travel Houston again.
from Port Neches, Texas
Submitted on 21-11-2016
The Lancaster is a boutique hotel. It is in downtown Houston and reflects a time past. There are some family attractions close by like the Alley Theater and the Houston Aquarium. The staff is very friendly but not what I expected from a hotel of this class. Although we did not mind doing so, no one offered to take our luggage up to the room for us. The front desk was very helpful in getting us to our event destination. Since we were only staying one night and not spending time in the hote... Read more
from
Submitted on 21-11-2016
The location of the hotel was what initially drew me to choosing to stay here. However the amazing staff was what made the stay that much better. Not knowing much about the area, Russell was extremely helpful in not only suggesting great dining establishments but made reservations on our behalf. The hotel is beautiful and everyone we encountered was friendly and helpful.
from
Submitted on 21-11-2016
Beautiful hotel with personable staff. Comfortable room and bed; quiet, as well. Nice and close to the theatre district. The restaurant is excellent as well. We used the hotel shuttle to travel to the Hobby Center to catch a show. It was so nice afterwards that we walked back.
from Houston, Texas
Submitted on 21-11-2016
The staff was very friendly and helpful. The hotel has been renovated recently but still retains its historic charm. Walking distance to several restaurants, entertainment and theaters. Perfect for those who like to walk to their venues.
from Houston, Texas
Submitted on 23-11-2016
My wife and I spent our anniversary night there on Nov. 5th, 2016. From the moment we stepped into the lobby we were hooked. The gentleman working the check in was beyond nice and accommodating. We had had a long day and I was battling a stomach bug so all we really wanted was to get to our room and just RELAX. We had purchased the anniversary package which included a late check out, a bottle of champagne in our room, and chocolate truffles. While we were being checked in, the front desk cle... Read more
from Huntsville, Texas
Submitted on 24-11-2016
My wife and I bought tickets to a production at the Alley Theater and decided to spend the night. We chose the Lancaster for the good reviews and convenience. We were very pleased with our stay. It is literally across the street from the theater, so it could not be more convenient, and we found the stay very nice. Friendly, accommodating staff and a clean comfortable room. Nice complimentary breakfast as well. We chose the park and sleep package, and the valet service was easy and efficient. Goo... Read more
from Calgary, Canada
Submitted on 27-11-2016
The Lancaster is located within the theatre district of downtown Houston. The hotel excels in making their guests feel like they are welcomed. The rooms are well appointed - with big comfortable beds. The free wifi is fast. The free breakfast was from a menu. I would have preferred if the breakfast was a buffet. The valet parking was good value - $20 per day, allowing you to come and go.
from Victoria, Texas
Submitted on 28-11-2016
The Lancaster is perfectly situated downtown in the theatre district of Houston. It was only a 5 minute walk to the downtown Aquarium where we planned dinner and only 5 minutes from the Theatre for us to watch the Nutcracker. Our room was very clean and comfortable. One of the most comfortable beds I have ever slept in. It was a wonderful Breakfast. I would recommend this hotel to all my friends and family.
from The Woodlands, Tx
Submitted on 29-11-2016
Great hotel in the middle of the theater and performance arts district within short walk to the Alley, Symphony, Opera, Ballet and other venues. Redecorated rooms with a wonderful ambiance. Excellent restaurant with great food and good wine list. Friendly staff.
from Baytown, Texas
Submitted on 29-11-2016
I attended a soiree one spring night till early in the morning. I was in the company of others and red was spilling all over our all white wardrobe. The piano was so inviting. I amazed many but in reality I was only drunk and inexperienced on the ivories. Do you think they all really noticed?
from UK
Submitted on 30-11-2016
The Lancaster is a superb, boutique type hotel in the theater district. Staff are very friendly. Rooms very comfortable with quality furnishings and fittings. Bar and restaurant on the ground floor was good (great barman...) and a free car service is provided for local trips. If we ever get back to Houston...this is the only place to stay.
from Corpus Christi, Texas
Submitted on 30-11-2016
Mr. Russel was me and my friends help for the night, and he was wonderful! He was incredibly funny and directed us where we needed to go, and was more than helpful in setting the reservation. The rooms were incredibly nice.
from
Submitted on 02-12-2016
Absolutely wonderful staff and concierge, Russell Casanovas is a dream! So kind and helpful and absolutely charming. He carried my stuff as he showed us to our room. The rooms are lovely and spacious, the beds are sooo comfortable, and the shower is wonderful! I loved this hotel and all its staff and extra goodies, like the snack room with computer access, the bar, everything. We will DEFINITELY be visiting again!
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