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Sheraton Houston Brookhollow Hotel

Houston, TX, US (IAH)

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Based on 467 reviews
A recent 6-million dollar total renovation has brought new levels to this beautiful Houston hotel!
Room & Rates

Club Floor King

  • 210-216 sq ft / 20-20 m²
  • Sweet Sleeper Bed
  • Continental breakfast served in Club Lounge
  • Free high speed internet access
  • Beer/wine evening hors d'oeuvres offered
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Two Double Beds

  • Spacious Room With Two Double Beds
  • In Room Starbucks Coffee
  • Non Smoking
  • Large Work Station With Smart Wiring And Power
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Traditional King

  • Spacious Room With King Sized Bed
  • In Room Starbucks Coffee
  • Non Smoking
  • Large Work Station With Smart Wiring And Power
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Traditional Queen Bed

  • Spacious Room With One Queen Size Bed
  • In Room Starbucks Coffee
  • Non Smoking
  • Large Work Station With Smart Wiring And Power
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Sheraton Houston Brookhollow Hotel
3000 North Loop West, Houston, TX US 77092

Local Area
They are conveniently located just minutes from the Galleria and downtown Houston, at the intersection of Highway 290 and Loop 610. Shop 'til you drop at the Galleria, Uptown Park, or the Northwest Malls. Take in a baseball game at Minute Maid Park. Or dine in one of Houston`s nearby restaurants offering the ultimate in variety.

Hotel Amenities

  • 24-Hour Front Desk
  • Complimentary In - Room Internet
  • Club Level Rooms
  • Fitness Center with Sauna
  • Complimentary Shuttle Within a Five Mile Radius to Popular Restaurants and Attractions
  • Onsite Drink and Dining Options Include the Cimarron Restaurant and Tuxedos Lobby Lounge

Destination Houston

The Sheraton Houston Brookhollow is ideally located near all the excitement Houston has to offer. Local attractions include Memorial Park, Greenway Plaza, Reliant Stadium and Minute Maid Park. Other nearby attractions include:

  • The Galleria Mall Where You Can Ice-Skate or Meander Through The Beautiful Mall That Boasts Top of The Line Stores Like Gucci, Saks, and Neiman Marcus
  • Club guests enjoy 24-hour access to the Club Lounge, a relaxing upscale space
  • Battle Ship Texas
  • Museum of Natural Science
  • Memorial Park Golf Course
  • Sam Houston Racetrack
  • Herman Park Zoo

Just to Name a Few

Each of the 382 guest rooms, including 74 Club Level rooms and 16 suites, showcases the latest Sheraton innovations. Relax in the signature Sheraton Sweet Sleeper Bed. Enjoy complimentary High Speed Internet Access, a flat screen television, and a spacious work desk with an ergonomic chair. Upgrade to the Club Level for exclusive access to the Club Lounge, which offers complimentary breakfast Monday through Friday, and afternoon hors doeuvres and beverage options Monday through Thursday.

Accommodation Amenities

  • In Room Complimentary Internet Access
  • Hairdryers
  • In-Room Movies
  • Cable Television

  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA Approved
  • ATM Machine
  • Adjoining Rooms
  • Banquet Facility
  • Business Center (+)
  • Business Services
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Eco-Friendly
  • Elevator / Lift
  • Executive Floor
  • Express Check-In
  • Fitness Facility
  • Free Area Shuttle
  • Free Morning Paper
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Handicap Accessible Elevator
  • Handicap Services
  • Heated Pool
  • Honeymoon Amenities
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kids Stay Free (Based on Age)
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Non-Smoking Property
  • Notary Service
  • On-Site Check In
  • Outdoor Hot Tub
  • Outdoor Pool
  • Pet-Friendly
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • VIP Rooms
  • Wake-Up Service
  • Wedding Services
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Widescreen TV
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 467 reviews
from Escazu, Costa Rica
Submitted on 20-04-2016
We were late booking a hotel for the Final Four; we were looking for a property not too far from the airport and with easy access to the Galleria area (about a 10-15 minute drive). This Sheraton property is exactly what you would expect from a chain property. Room size was standard, not too big, not too small. Bathroom was kind of small with spartan amenities. Front office staff was helpful and friendly; they allowed us a vital early-check in. There's a bar next to the lobby. Breakfast buffet wa... Read more
Submitted on 02-05-2016
Newly renovated, this Sheraton is a solid choice for its service and comfort. The location doesn't offer much within walking distance (can you walk anywhere in Houston??), but the grand ballroom and general hotel impression is a huge draw for conferences and weddings, you'll see activity all around. The bar is comfortable and filled with friendly folks, the rooms are quiet and clean. The hotel offers shuttles to destinations (Galleria, etc) but we used Uber to get around easily to all the Housto... Read more
from Traverse City, Michigan
Submitted on 09-05-2016
Our group was attending a large Oil & Gas trade show in Houston. All the staff were helpful, professional, and courteous. The Manager approached every member of our group at least once during our week long stay to inquire if the Hotel was doing everything they could do to make our stay enjoyable. I even saw the the same manager walking the pool at 7am adjusting chairs, picking up leaves on the deck. Our last day we finished early and hit the pool for an hours worth of Sun. It wasn't long befo... Read more
Submitted on 17-05-2016
Clean, nicely decorated, welcoming staff. Everything you need from a hotel. Choose it due to proximity to the business I was visiting. Proved to be a good location. They had a shuttle to the Galleria but now to the airport. I would stay again.
from Chennai, Tamil Nadu, India
Submitted on 19-05-2016
The rooms are well maintained with central air conditioning system and other amenities.Starbucks coffee pot is provided in all rooms.Breakfast was really good with good varieties for international travelers. Must provide facilties for univeral adapter in electrical sockets .Hotel also provides free busfacilties to nearby shopping malls.
from Virginia Beach, Virginia
Submitted on 14-06-2016
This is an older, worn property that has seen much better days. The rooms are in need of a major rehab, and the concierge lounge is trying VERY hard to stay with the times. The food wasnt very good and even the coffee was cold. The attendant didnt seem to understand what I was saying. The highway in front is a major construction zone and traffic is terrible. Having said that the location is not bad as it is halfway between downtown and Bush Airport. If you are ok with an older, worn proper... Read more
from Miami, Florida
Submitted on 21-06-2016
This particular Sheraton is in a nice location for business travelers and is usually priced very affordably. So it's a good value hotel. However, the rooms are rather small and it feels very old on the inside. Parking is free, which is an added bonus. If you're looking a for a decent affordable room near the Galleria and you have a car, then this is a good option for you
Submitted on 04-07-2016
The room was a room, but nothing special. I was disappointed with the cleaning service, as we were out of the room until late afternoon 2 days and both days they didn't get to our room to clean. We had to wait and just exchange towels. I was also not happy that they closed off the back entrance so we had to go all the way around after dark to get in and park.
from San Francisco, California
Submitted on 08-07-2016
The outside of the hotel does not look so hot, but the lobby is very nice. The front desk gentleman was very pleasant and I was able to get a suite upgrade but only after I had to ask if thats possible. "Best available" room for Platinums is always at the discretion of the person you are dealing with and its something that is almost never offered "voluntarily". The suite turned out a sort of suite; just an oversized room with rather hideous and uncomfortable furniture. The arm chair near bed loo... Read more
Submitted on 27-07-2016
Good hotel to stay in... however the food and drinks were way over priced. Lots of construction going on in the area so it could be easy to miss the exit you need to get off at in order to get to the hotel.
Submitted on 16-08-2016
I checked in this evening and was greeted with Excellent service. Once I walked into my room I was impressed with not only the comfortable bed and layout but also the 2 big chocolate chip cookies and strawberries waiting for me on the nightstand. I also had bottled waters (free) available for me if I needed. I'm definitely staying here again when I come back
from Atlanta, GA
Submitted on 19-08-2016
Stopped in here on a cross country trip with my cat. Customer service was outstanding. No pet fee was huge plus. Robes in closet - always a plus! Very clean. The swimming pool and and hot tub were the highlight of my stay after a day of driving. Had the little oasis to myself! Had drinks and dinner at the bar. Normal pricing for beer and food but much too high for wine so I had beer! They allowed late check out. This is clearly primarily a business hotel but it was perfect for us and would... Read more
from Austin, Texas
Submitted on 23-08-2016
A wonderful surprise!!! Sheraton Houston Brookhollow is a diamond in the rough of road construction. My 'Waze' map created a treasure hunt, but it was worth it! We had a jewel of an experience. From the moment we stepped into the sleek and up-to-date lobby, the front desk staff were so gracious. Every employee we encountered was so amazing. My son loves room service, so we completed our order first thing. Kathy, the restaurant associate, was a gem. She called to clarify the specifics of our orde... Read more
from Vancouver, Canada
Submitted on 24-08-2016
I thought this hotel was clean with friendly and accommodating staff. The hotel had a restaurant and bar inside which had good food and relatively nice staff. They were busy and doing the best they could. Their beds were very comfortable and I slept through the night. I would definitely recommend this hotel and will stay here again.
from Kerrville, Texas
Submitted on 24-08-2016
great rooms....2 blocks from convention center Breakfast was very good. Internet was fast enough enjoyed drinks in the evening Rooms were perfect and staff was friendly and helpful. Used business office and worked out just fine.
from Shawnee, Oklahoma
Submitted on 08-09-2016
Stay here if you like to feel trapped and dirty. The place is old and needs an upgrade badly. The tubs don't drain and the furniture is stained. The staff is very kind and friendly. The pool was also pretty. In Houston- there are far too many options to settle for this out of the way oldie.
Submitted on 11-09-2016
The hotel itself is what you would expect from a Sheraton, albeit a bit old / dated. Service really can't be faulted in terms of staff being friendly and helpful. Always a smile and keen to assist. There is quite a bit of construction going on in the area and there aren't really any nice restaurants or shops within walking distance. The house keeping staff neglected to replenish my water and coffee one night which was a bit annoying as I was in conference and would have liked all to be ready a... Read more
from Windlesham, United Kingdom
Submitted on 25-09-2016
Here goes.. I stayed there mid September for a business trip and was really blown away by the service from Guest Services Manager Keley Sabastian. Clearly he was at ease accurately suggesting must see's , must eats, and advising. He is service period. Everyone I interacted with was friendly, warm and helpful and that was consistent across the hotel where I was frequently asked how my stay was going and received many offers to provide additional assistance. My room was spacious and very clean... Read more
Submitted on 03-10-2016
Stayed with Sheraton for joining ship at Houston. It is a pleasant experience. The facility and the staff are truly professional. Try out Texas food at the Restaurant. Take a dip in the swimming pool. Make use to well equipped health club.
from San Antonio
Submitted on 09-10-2016
Great night sleep. Quiet. Plenty of outlets for my gadgets. Pet friendly. Parking garage plenty of spaces on a weekend. Security guard circles the area frequently. Polite staff. Easy navigation get to your room. Elevator is fast. Free WiFi. Cons I have is the housekeeper didn't clean or replenish the coffee. No microwave or fridge. Didn't leave a fresh bag for ice. City construction which is not their fault. Breakfast is extra if you stay in a particular room which would've added $80 to my 2 nig... Read more
from Washington DC, District of Columbia
Submitted on 20-10-2016
Had a very pleasant stay. Though absolutely no fault of the hotel's, you should be aware that there is a massive interstate construction project underway in this area that made getting to the hotel difficult and confusing. Our GPS had no idea how to get to the hotel and drove us all over the place (this was in July, although signs indicated that the construction would be continuing well into 2017). It may be a good idea to call the hotel and get directions rather than hope your GPS can figure it... Read more
Submitted on 01-11-2016
I was booked by my company who's office is nearby. There are extensive highway rebuilding going on making the use of taxis a little more of a struggle as getting to the hotel off the re routed freeway a challenge. The staff are friendly and helpful. Check in check out very good. The rooms are getting a bit old but clean and the bed very comfortable. Water supplied. The breakfast is awful by US standards.
from Houston
Submitted on 12-11-2016
Ms. Baird, Thank you for you for taking my call Thursday morning around 8am and passing our sincere ‚??THANK YOU‚?? to the entire Team at the Sheraton Brook Hollow that assisted with our Nov. 5 event. We couldn‚??t have had a better Team of collaborative individuals that made the outcome a GRAND success for us!! Ms. Laura / Mr. Tom / Mr. Moises / Mr. Jose, My wife Alicia, daughter Kayla and I are extremely satisfied with the outcome of the Quince Event that was held at the Sheraton Brook Holl... Read more
from Dallas, Texas
Submitted on 14-11-2016
I stayed at the Sheraton for several nights. The hotel is an older property, and that shows up in a few places (chips in the wooden doors, patched walls, etc.)but you can see that care is taken to maintain as well as they can. My room was clean and pleasant, though the bed was a bit too firm for me. During my stay, there was a very strong odor in the lobby (musty/mildew), but it didn't extend to the floor I was on. The location is good, and the staff was very friendly. Be aware that the hotel h... Read more
from Victoria, BC
Submitted on 20-11-2016
Stayed here 1 night before my return journey. I thought the atrium lobby was pretty cool and the service from the Front Desk was very nice. I found the rooms to be of average size and a bit dated. In addition, when I flaked out on the large seat and caught myself looking up at the ceiling, you could tell that housekeeping missed something. Not sure of a can of pop exploded or what - but something had sprayed the ceiling. Otherwise, the room was clean. The hotel has an outdoor pool but I fe... Read more
Submitted on 27-11-2016
This is an awesome hotel in Huston. It has all the facilities like pets friendly & shuttle service. The front desk is really really nice.anyone can book online through, really affordable price..ū???ū???ū???