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Holiday Inn Express Hotel & Suites Houston-NW (Brookhollow)

Houston, TX, US (IAH)

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Based on 35 reviews
Room & Rates
Pool

Two Queen Beds Non Smoking

  • Two Queen Beds
Cable channels with HBO are offered for your entertainment. A refrigerator is supplied. A safe, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Double Beds Non-Smoking Roll In Shower

  • Two Double Beds
Cable channels with HBO are offered for your entertainment. A refrigerator is supplied. A safe, complimentary newspapers, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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1 Bed Suite With Sofa Sleeper Nonsmoking

  • One Bed
  • One Sleeper Sofa Bed
Cable channels with HBO are offered for your entertainment. A coffee/tea maker and a microwave are provided. Bathroom amenities include a hair dryer. Air conditioning, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking Accessible

  • One King Bed
Cable channels with HBO are offered for your entertainment. A coffee/tea maker and a microwave are provided. Bathroom amenities include a hair dryer. Air conditioning, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Standard Room

  • One Bed
  • Two Beds
Cable channels with HBO are offered for your entertainment. A refrigerator is supplied. A safe, complimentary newspapers, and a phone with free local calling are conveniently included.

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XD

  • One Queen Bed
Cable channels with HBO are offered for your entertainment. A refrigerator is supplied. A safe, complimentary newspapers, and a wake-up call service are among the included amenities.

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1 King Bed Whirlpool Nonsmoking

  • One King Bed
Cable channels with HBO are offered for your entertainment. A refrigerator is supplied. A safe, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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1 King Bed Exec Suite With Sleeper Sofa

  • One King Bed
Cable channels with HBO are offered for your entertainment. A refrigerator is supplied. A safe, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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STANDARD ROOM

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

1BD SUITE NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Express Hotel & Suites Houston-NW (Brookhollow)
12439 NW Freeway Bingle Rd, Houston, TX US 77092

Hotel Features.
Recreational amenities include an outdoor pool and a fitness facility. This hotel has a business center and offers a meeting/conference room and business services. High-speed Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include a concierge desk, multilingual staff, and laundry facilities.

Guestrooms.
62 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites Houston-NW (Brookhollow) feature safes and complimentary newspapers. High-speed Internet access is available. Guestrooms offer complimentary free local calls (restrictions may apply). Cable television is provided. Guests may request wake-up calls.

        

            


Based on 35 reviews
from Portland, Oregon
Submitted on 01-13-2017
The night my boss and i checked in they gave us a king suite each and didnt charge additionally. The hotel is newer construction but some stuff in rooms needs replaced. The cable service is bad! Bed was not so bad and over all my room wasnt bad. Just needs some updating and replacing of items. Staff was great!
from
Submitted on 01-04-2017
The smell as you enter the room is horrid! The smoke detector is missing in the room and the switch to one of the lights is broken. The window from the outside is filthy. The red light on the phone keeps blinking as if there is a message but their is not. I am not a high maintainance person but this was not what I expected.
from Baton Rouge, Louisiana
Submitted on 11-22-2016
My boyfriend and I had a room booked for two nights, 11/18-11/20/16. We checked into this hotel around 7:30 on Friday, 11/18, evening and immediately found the hotel in unacceptable condition. The lobby roof was leaking with water being caught by a bucket, the air was stale because the a/c was obviously broken, and the carpets in the halls were dirty. When we checked into our first room, 209, we found a startling amount of mold in the a/c unit. We spoke to the front desk clerk, Lizelle, who chec... Read more
from Amsterdam, The Netherlands
Submitted on 09-24-2016
We had a good stay at the Quality Inn. The place looks fairly new and we had a nice big room that was comfortable and quiet. Everything was cleaned properly, the hot breakfast in the spacey breakfast room contained sausages and eggs, so we left happy. Also, a question about the coffee machine was dealt with promptly.
from
Submitted on 09-23-2016
Outstanding service! We are having a wedding in November and advised our guests to book reservations at this property (when it was Country Inn). Then, it switched to Quality Inn and created quite a commotion. I called the property to reserve the room block and it was EFFORTLESS! Natalie was able to address all my concerns, book the room block in seconds, and informed me of the guests that have already reserved. She was extremely flexible with room type and dates and made this experience so easy... Read more
from
Submitted on 09-07-2016
Despite having friendly front desk, housekeeping and kitchen staff service I have to rate the the hotel poor overall. First, I found 2 cockroaches in the bathroom. My disgust was eclipsed by my surprise when I found out that they fly! Second, the cable TV signal was fading in and out. You can't really watch anything without constant breaking up of the signal. Third, our refrigerator pooped out. We had to get a room change after settling in on our 3rd day of stay. There was no immediate staff ... Read more
from
Submitted on 08-06-2016
I would not recommend staying here--nor will I make the mistake of doing so again. I stayed here for two months as an extended stay while I was working in Houston. It ran cheaper than what renting an apartment would have cost and I didn't have to worry about utilities, Internet, etc. so I thought it was a good deal. When I opened up the bidding for what I wanted on Hotels.com, I specifically highlighted two priorities: cleanliness and reliable, high-speed wi-fi. Unfortunately, while the room was... Read more
from Dallas, Texas
Submitted on 07-05-2016
The Lobby was really nice and I was excited about what I saw....Until...I started finding dead roaches. Five of them. Then saw several more that were alive. A shame because the room was nice, the staff was nice and the breakfast was good. Just not happy about the bugs at all.
from Ft. lauderdale
Submitted on 07-04-2016
The manager told me by phone that he'd work with me regrading adjusting a reservation but would not one I arrived when he was contacted by staff. Dying cockroach in room. Litter in parking lot and breakfast was not fresh. Staff were helpful.
from Austin, Texas
Submitted on 04-21-2016
I have stayed at this location several times before and even completed a review over a year ago. The reason why I am submitting another review is due to the 290 construction. l will start off with my list of pro's and con's to help guide you on selecting a hotel. Pro's: hotel located off 290 and less than six minutes from 610, great value, parking lot with adequate lighting and clean hotel. Con's: 290 construction noise begins at 4-5am, furnishings are beginning to look a little worn and r... Read more
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