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Hilton Garden Inn Houston Northwest

Houston, TX, US (IAH)

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Based on 645 reviews
Located just north of FM 1960 on the corner of State Highway 249's Frontage Rd. and Willow Chase Blvd. The six-story hotel offers a 50 foot lap pool,
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Hilton Garden Inn Houston Northwest
7979 Willow Chase Boulevard, Houston, TX US 77070

In addition to spacious accommodations and convenient dining, our hotel in Houston, TX, also provides the perfect place for meetings and celebrations. Our event space features:* 3,000 square feet of meeting and event space* 2,000 square feet of pre-function space* Wireless high-speed Internet access available in all meeting areas* Wedding ceremonies and receptions up to 200 guestsThe Hilton Garden Inn Houston Northwest hotel also provides a hotel courtesy van which is available for trips to restaurants and shopping within a five mile radius.Come enjoy a taste of Texas hospitality at the Hilton Garden Inn hotel in Houston, Texas.***** Everything. Right Where You Need It. *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 645 reviews
from Arlington, Texas
Submitted on 09-05-2016
We are a womens football team that stayed at this hotel for 2 nights. It was amazing! From the first conversation with our sales rep, Donna to our check out every bit of our stay was comfortable and pleasant. The breakfast was awesome! The staff was friendly and the hotel was beautiful. We had no complaints and the whole experience was the best we have had in 5 years of travel! I wish this hotel and staff was in every city we travel to! Thank you Donna and the Hilton Garden Inn staff!
from guadalajara, Mexico
Submitted on 12-05-2016
For business or pleasure at Houston, i recomend Hilton Garden Inn Willowbrook, Close to shopping areas and not far from airport. The benefit of having granting access to a LifeTime gym half mile away is great
from Chicago, United States
Submitted on 18-05-2016
Chexk into hotel at willowbrook,Houston around 4pm.There was a lot going on.A beautiful wedding party getting pix taken by photographer.Check in was quick and efficient.Slept quite well,was looking to find TV1 on television but was told that channel does not come on the cable.Checking out was a bit disappointing because I wanted to join your HHhonors,clerk told me to go on line and do it.He was leaning opn desk and dressed sloppily.
from Pottstown, Pennsylvania
Submitted on 25-05-2016
Kayla is awesome. Great customer service!!! She is very friendly and knows how to service customers. I was quite impressed with her skills and service. She is very proactive and knows how to treat customers and make them feel welcomed. The hotel staff is all very friendly and make you feel welcomed.
from Caddo Mills, United States
Submitted on 25-05-2016
I enjoyed the hotel from the entrance. The staff was very friendly and welcoming. When we went to our room we were very pleased with the appearance and cleanliness. The staff was very helpful through out our stay. We were there for a wedding and the accommodated the party completely.
from Gilbert, Arizona
Submitted on 29-05-2016
Excellent staff...after a few visits you a are greater like family..... very helpful staff. The front desk staff are always smiling,helpful, and pleasant . The staff makes you feel welcomed almost as if you are at home. ... very neat and clean environment at all times
from Dallas, Texas
Submitted on 01-06-2016
Jake truly made our stay very enjoyable. Very friendly staff and was able to pretty much accomdate any request. Room service and the breakfast was great as well. We really enjoyed our experience and when we travel to Houston again we will make this our home away from home!
from Weatherford, Texas
Submitted on 01-06-2016
Check in was quick. Atmosphere very pleasant. Employees were helpful and courteous. Grounds and lobby clean. Room was very nice .Stayed in king room. Comfortable and clean. Bathroom was beautiful and clean. There are plenty of electrical outlets. Two outlets and port on each bedside table. Table level outlet and port at desk. I would stay here again.
Submitted on 01-06-2016
Our large Lacrosse team of 9 year olds and parents came to stay at the hotel for a tournament memorial day weekend in Houston. The city had been pounded with rain for the last few weeks and we arrived to find our fields flooded and the first day of the tournament cancelled. With perfect weather that day, we all rallied and hung by the pool all day! The kids had a blast and the parents were able to relax too! The staff was super accommodating of our large group, and made the restaurant/bar ar... Read more
from Cary, North Carolina
Submitted on 03-06-2016
Went to Houston for a small time for a wedding. The lobby/dining area is way too small! Otherwise the rooms are clean and it is close to shopping and food. Would stay here again but wish the lobby area was different.
from Allen, Texas
Submitted on 12-06-2016
Basketball tournament in Houston..Received group rate for the weekend. Enjoyed Free breakfast two days and rooms were clean and comfortable. I would stay at this location again if I had the opportunity and I would recommend to a friend.
from Baton Rouge, Louisiana
Submitted on 13-06-2016
Overall for the value it was not a good Value, I wouldn't stay again nor would I Recommend your hotel.your coffee in the fortieth Was warm, not Hot , served the same way at breakfast Omelets were too hard, over cooked.
from Scottsdale, Arizona
Submitted on 13-06-2016
Good location for meetings I was having the next day outside of the downtown area. Several restaurant options very close as well as shopping. easy to get on and off the freeway. Restaurant on site as well with a good variety breakfast buffet and have-made options. Room was very clean and quiet. Bed and pillows were comfortable. I had a king bed room and there was a good sized desk / work area and there was plenty of space.
from Fort Worth, Texas
Submitted on 15-06-2016
Nice new floors and shower, beds were very hard to us and the pillows are so think it takes a few to fill like you have anything to lay on. Ned to take your own pills when you stay. Also 1/2 of the TV channels did not work during our stay
from Texas
Submitted on 15-06-2016
Be aware that the Jr. Suite does not have bathroom access except going into the master bedroom. This would not be a problem for children in the room, but it awkward if adults are sharing room. Would book two rooms next time. We have stayed at other Garden Inns in a suite where the bathroom was located between the living area and the bedroom. This is a much better arrangement.
from Dallas, Texas
Submitted on 22-06-2016
My husband and I stayed here as part of a group for the weekend. Our room was nice and clean with a very comfortable bed. It was disappointing that the TV service was out for most of the weekend. The restaurant / bar is very reasonable and had good service with pretty tasty food. The gym in this property is very small with only 2 treadmills, an elliptical and free weights. The pool and spa outside were a nice amenity that we got to use as well. If we return to the Houston area we would defin... Read more
from New York City, New York
Submitted on 26-06-2016
staff was great, room was comfortable and clean, the facility is very modern (renovated), amenities are great (pool, restaurant/bar). It was a convenient location (though like everywhere else in Houston, you need a car). Close by restaurants, supermarket (cvs, whole foods).
Submitted on 28-06-2016
This a very nice and clean hotel. staff is proffesional,helpful,and the workout at lifetime gym was a plus. I was disappointed with couple small minor things (breakfst buffet provided, broken door handle, cabinet door)but overall good experience. i would recommend this hotel to others.
from Austin, Texas
Submitted on 29-06-2016
We stayed in this hotel last June. Our room was on the second floor. I was concerned as I knew it was the "baseball" floor and I saw many children under 10. While you could hear in the hallway some of the banter, you could not in the room. I had three good nights rest between our activities. Bed very comfortable as were the pillows. The room and the hotel in general was very clean. The staff was very friendly as they were last year as well. The amenities like the Kreurig was a nice treat. ... Read more
from Glenwood, Illinois
Submitted on 30-06-2016
The hotel was very beautiful and we throughly enjoyed the accomodations and the amenities. The hotel was also within walking distance of my favorite stores! My family's family reunion was a great success!
Submitted on 05-07-2016
I stay here often on business trips. For me, the location is perfect and the rooms are comfortable, but the staff is what does the trick! Great vibe! Thank you guys for making the difference. We'll be back!
from Richards, Texas
Submitted on 11-07-2016
My daughter reserved a block of rooms for her wedding at a reduced rate. My husband and I stayed Friday and Saturday nights and thoroughly enjoyed the hotel. The breakfast was amazing! It was ordinarily $12.95 but was complimentary for up to 4 people per room.
from Texas
Submitted on 23-07-2016
I would have given a 5 but for the shower. Restaurant is good, bar is good although the bar help on this night was so so. For such a nice hotel, the shower head sucked. Rooms are nice and clean. There wasn't anyone at the front desk when I checked in at 7:30 pm. Overall I would stay here again.
Submitted on 25-07-2016
I stayed at this property during my visit during october 2015 at a very discounted rate. Although the price was cheap but it did not compromise on their service and atmosphere. It was quiet and peaceful. The pool area was not properly maintained or it was not in good shape when i was there. I would summarize my stay as good and pleasant. I would surely stay with them again.
Submitted on 27-07-2016
Kayla does a great job taking care of customers. I've been to Houston many times and now my hotel of choice is HGI Willowbrook. Food is great as well. Convenient location to local Houston attractions. Great personality and always quick with dinner recommendations.
from Fort Worth Texas, United States
Submitted on 27-07-2016
Hotel location is fine. The hotel is in good condition. The staff is friendly. They have a bar, but it only opens after 5pm, FYI. Maybe it was just our luck, but house keeping barged into the room at 8am (on a sunday) then later went down and knocked on all the doors, I guess to see if they could get access to the rooms earlier. Not a very relaxing morning.
Submitted on 27-07-2016
We enjoyed a wonderful family reunion. A good time was had by all. The location of the hotel was close to the airport. There were restaurant nearby. We especially enjoyed the ITZ all you can eat buffet, game room, ride and bowling alley. We would visit this hotel again for a future family reunion if the family agrees. Everything was wonderful.
from Nassau Bay, Texas
Submitted on 29-07-2016
The stuff is going to welcoming polite and just easy to work with. No matter whether you're coming in the pursuit of relaxation or in business like I was the staff is more than willing to help you achieve your goals!
Submitted on 02-08-2016
Room awesome, it was clean and comfortable. The WIFI needs a little improvement. Free breakfast with room worth it. The food was unbelievable that you get with this deal. The pool was clean. They provide towels for you. That was nice.
Submitted on 03-08-2016
great location, great amenities, friendly staff. I don't know what else to say. kldsjf;oinfa;sdfjkn;adjsnfjdsnf;adjsn;djsn;jdsanjkans;ajknsd;jnasd;fjndas;fjndas;vn;adsvnadsknva;sdkna;sdvknkjdfnljkdsfbaijsdlfijfidjsniudsfuihdishfieauhfierdfhiuerhfieruhgieruhiufhoeufjoansdiaewfijaewsifjeafieaufhieajdfiajkedbnjkehadfbviadhjbviadjnsowaiuenojuaeijfneaifjneaijsnfaesijnfejaifniaesjbnfiaejdsbviajdbviajnbfwijNFOAEJNOIAJNJNSDIADJPOIAEJFOPIEASDJIJASDNPAJDSFPOAEJNFPOAENFOAEDJSNAOJDSNAJNASDJNOASDJNEWOADSJN
from La Vernia, United States
Submitted on 04-08-2016
This Hilton Garden Inn provided us with comfortable accomodations when we had to visit Houston for a family wedding. It was convenient to main highways. It's bar and breakfast areas for attractive and well stocked. Service was excellent. The hotel room felt spacious and clean.
from Washougal, Washington
Submitted on 08-08-2016
This is a great place to stay in the Willowbrook area. It's close to the Methodist Hospital and lots of restaurants and shopping! There is a restaurant attached and in the parking lot of the hotel for different options. Great staff that takes care of the customer!
from Houston, Texas
Submitted on 12-08-2016
My husband and I thoroughly enjoyed this location! It is quaint, romantic and a great location for a couples getaway! We have already decided that we will make this our hide-away from the kids! I only wish that the bar area would stay open longer than it does!
from Salinas, United States
Submitted on 21-08-2016
From the time I arrived - until the time I left the hotel staff greeted me and welcomed me as if I were staying in their own homes. My room was very accommodating to all of my personal needs (no disability requirements were needed) // just an overall great experience during my visit to Houston, TX!
Submitted on 06-09-2016
Beds and overall amenities are excellent for food, coffee (starbucks). Workout room is very small and tends to be busy by 6am. Machines are in need of maintenance - so if you want to work out either go really early or check into the Lifetime Fitness use w/ the front desk that is about 2 blocks away
from Hampton, New Hampshire
Submitted on 14-09-2016
Stayed here many times. Great location around FM1060 and 249. Place is always clean and breakfast is always good. Staff is very attentive to any needs. Many restaurants around with great food. Some even in walking distance hotel has a free shuttle for some of those restaurants a bit further than a walk. Will return
from Pasadena, United States
Submitted on 15-09-2016
This hotel is always neat and clean; the front desk staff are so friendly and welcoming; the rooms are exceptionally clean; the pool and hot tub is always clean; good food at the restaurant - especially the breakfast.
from Middlewich, United Kingdom
Submitted on 18-09-2016
This was my 2nd stay at this hotel, I would recommend it to anybody going to this area. Rooms are excellent, as is the service and staff. Made to feel very welcome, and breakfast staff are very friendly and always on hand, nothing is too much trouble for them.
Submitted on 21-09-2016
Stayed at this beautiful hotel with a very friendly staff. All was in new condition!!! Pool and Jacuzzi very nice!!! Be careful on your second step in the Jacuzzi it is 2 feet from the first step it is dangerous!!! And the cement in the Jacuzzi is rough. When make your second step you fall in towards the opposite side projecting your head toward the cement edge or other persons heads. If your drinking be extra careful!!!
from Budapest, Hungary
Submitted on 25-09-2016
Nice staff, good breakfast, good location, tidy room, acceptable Internet speed - what else You need for a quick business travel? We used to stay in a different Hotel when we are in Houston but the breakfast here was much better (And as a Gold Member - free of charge).
from Laredo, Texas
Submitted on 26-09-2016
I had the opportunity to stay at the Hilton Gardens Inn in Houston for business. The rooms were clean and very comfortable. Great location for me, due to close proximity to Corporate office. Excellent food options very close by. Thoroughly enjoyed my stay here.
from Indianapolis, Indiana
Submitted on 30-09-2016
We spent a few days at the Hilton Garden Inn Houston NW/Willowbrook while in Texas for a wedding. When we first arrived we realized we were there at the same time a Soccer tournament was going on. The Hotel was absolutely packed and we thought we might have made a mistake. But, fortunately were wrong and the very good staff at the hotel handled the business at the hotel very well. We were lucky and our room was at the end of the Hallway on the 3rd floor so we did have an abundance of traffic... Read more
from Columbus, United States
Submitted on 02-10-2016
Our group enjoyed the hotel and the services provided. It was a 55th high school reunion. We had a get together on a Friday night and a luncheon on Saturday. The food choices were good and the room we used was the right size and well appointed. Several couples stayed two nights. We enjoyed shopping in the area.
Submitted on 07-10-2016
Love the check in process they always have it ready when you come in. Lobby is nice and rooms are pretty clean. Wifi didn't work at the room always a challenge getting into the attwifi or HHonors access point, wish they can do something with that. Love the place and they have a partnership with the lifestyle fitness so you can have a good workout 5 mins away.
from Cincinnati, United States
Submitted on 12-10-2016
This hotel was the one used for out of town guests for a wedding. Outstanding service and accommodations. Staff was very helpfully. Location was great, close to Bush International Airport. Would stay here again!
from Perth, Australia
Submitted on 16-10-2016
Stayed at the Hilton Houston Willowbrook for 14 nights on a business trip. The hotel stay was excellent and pleasant. Room was very clean and service was excellent. They provide a shuttle service to go to nearby restaurants and the Willowbrook mall. Special Thanks to Kenny ( Shuttle Driver) he is excellent and exceeds customer satisfaction. All in all great hotel for business and for leisure too!
from San Jose, Costa Rica
Submitted on 24-10-2016
Staff is very helpful, breakfast is amazing. Have everything you need for a business trip or family vacation. Rooms are comfortable and noise less which is great for a good sleep. There are two restaurants at walking distance from the hotel
from Austin, Texas
Submitted on 24-10-2016
Great hotel. Very clean. It was a great experience! Staff was helpful. Food choices great and you can get in and out quickly if needed. Friendly folks! Nothing negative about this hotel! I will stay here again!
from Wylie, Texas
Submitted on 29-10-2016
We love this hotel we've stayed here for many years every time we come down to play in a hockey tournament this time was not impressed with the breakfast , every year we eat in the lobby, this year they moved us to a back room and the breakfast was unacceptable for hockey players. I talked to the manager , he said he would change it up tomorrow and I really appreciate that so starting tomorrow they going to add oatmeal Bagels bread fruit milk I would still love to eat in the lobby like we've do... Read more
from Austin, United States
Submitted on 01-11-2016
This hotel has been modernized in the last year or so and the guest rooms are very nice now (e.g., walk in showers). The breakfast service was good as well. Hotel location is near a major intersection and there are two restaurants that share the parking lot, so very convenient in case you don't want to go far from the hotel for meals.
from Rochester, New York
Submitted on 05-11-2016
The whole Jacuzzi is like a huge sand paper. Be careful when you trying to move. Get my knee scraped twice.... Room is cozy. Newly remodeled. Haven't try their breakfast yet. Have shower gel instead only soap, that's a plus.
from Lufkin, United States
Submitted on 09-11-2016
First time staying here and my experience was wonderful. Highly recommend staying here. The staff was very warm and friendly, the hotel bar and restaurant was great. If you want to venture out there is a PF Changs in the adjacent parking lot. Great hotel for business travelers
from Germany
Submitted on 14-11-2016
Un cool cold and unpleasend stay Dark room comftable bed but but unfreandly service crew at the breakfast table and in the room. When the maid put the night wear Out of your bed it is not a problem but shows not that its done with love. When the lobby is just cold it will never be cosy, when you have to watch your knife and fork its not nice. Hope to find a better Hilton next time!
from Dallas
Submitted on 16-11-2016
It was ok no communication with anyone web check in was used and picked up keys at counter with water bottles stay was fine but the people working the continental breakfast area were not helpful at all so chose to have breakfast outside the hotel
from Bucharest, Romania
Submitted on 22-11-2016
The hotel is close to the HP Inc office where I had workshop. Very clean. The room is big and the personnel is very kind. The breakfast was delicious, specially the pancakes. Also the hotel is close to the mall, Mexican restaurant and American one.
from McAllen, Texas
Submitted on 23-11-2016
There are quite a few things to do close by. Beds are comfy and hotel staff is friendly! There's a mall close by, and even if you have to drive a bit further for tourist-y attractions the value of the hotel you can't beat!
from Pearland, United States
Submitted on 28-11-2016
Always clean. A convenient location. We have stayed here twice and were satisfied with everything they offer. Become an HHonors member to get points for future stays. Two good restaurants that you can actually walk to plus the hotel has a restaurant as well. Will definitely stay here again if the need arises.
from Plano, Texas
Submitted on 28-11-2016
The hotel staff is friendly, the hotel is updated, clean and conveniently located for our family. This hotel has a larger kitchen and bar so the breakfast and food options are much broader than a typical hotel - even on Thanksgiving. We have stayed at this hotel many times and will continue to return.
from Cupertino, United States
Submitted on 02-12-2016
The staff is very friendly. The rooms and decor have been recently updated. It's also a tremendous value. The breakfast is also surprisingly good. I stayed in two rooms - one of them being a wheelchair accessible room for my mother and it worked out great.
from Bucharest, Romania
Submitted on 04-12-2016
The hotel is located close to HP Campus. Also has near a very good Mexican restaurant. The rooms are big and very clean. The breakfast is delicious, specially the pancakes. Internet connection is not very good. Overall a pleasant experience.