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Hilton Garden Inn Houston Bush Intercontinental Airport

Houston (Hobby), TX, US (HOU)

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Based on 416 reviews
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Hilton Garden Inn Houston Bush Intercontinental Airport
15400 John F. Kennedy Boulevard, Houston, TX US 77032

Downtown Houston, the George R. Brown Convention Center, Reliant Center and the Galleria Mall are all within easy reach of the Hilton Garden Inn Houston, TX hotel via major highways and tollways. The Hilton Garden Inn Bush Intercontinental Airport/Houston, Texas hotel has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests.The Hilton Garden Inn Houston/Bush Intercontinental Airport hotel is certain to please the busy executive or leisure traveler with our exceptional amenities. Each room provides complimentary high-speed Internet access with secure PrinterOn® remote printing, two dual-line phones with voicemail and data ports, a large work desk with desk level outlets and ergonomic chair. Each guestroom at the Hilton Garden Inn Bush Intercontinental Airport hotel in Houston has in-room hospitality centers with a microwave, refrigerator and coffee maker, On Command® video, Nintendo® video games, complimentary HBO® and USA Today® delivered each weekday morning. Guests will also enjoy the 24-hour complimentary business center.The Hilton Garden Inn Bush Intercontinental Airport hotel in Houston, TX offers 2,700 square feet of flexible meeting space and catering services that accommodate up to 90 people in theater style. Our Great American Grill® restaurant serves freshly prepared breakfasts as well as lunch and dinner. Cocktails are available in the Pavilion Lounge. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.When hotel guests are ready for after work relaxation or some fun during a weekend getaway, the Hilton Garden Inn Bush Intercontinental Airport hotel in Houston, Texas has the outdoor pool and fitness center available.***** Everything. Right Where You Need It.******

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 416 reviews
from Orangeburg, United States
Submitted on 29-04-2016
I loved every minute of my stay at this hotel! We were treated as members of the family the entire time we were there. We arrived really early on the first day of our stay and we were exhausted. the front desk staff went above and beyond and got us a room! The room was clean, smelled fresh, and comfortably appointed. The air conditioner....awesome! The breakfast was delicious and our room was kept clean every day. This hotel is right outside of the airport so there were times when planes flew ov... Read more
from Byron, Illinois
Submitted on 01-05-2016
Friendly staff, clean facility and great breakfast! This hotel has complimentary Internet and hotel shuttle. If you need to depart before 4:30am they will arrange a cab for you. This location is perfect for any airport access. The beds are so comfy too!
from George West, Texas
Submitted on 03-05-2016
Arrived early from driving in 3-1/2 hours away. Was able to get into my room early which was much appreciated since I needed to change for a 1:00pm meeting in lobby. Location was great for my purpose of meetings I held at hotel.
from Houston, United States
Submitted on 04-05-2016
After an 18-hour flight, the Hilton Garden Inn was a wonderful place to get a comfortable room for sleep. The breakfast at the hotel in the morning was delicious, and the service was great! The staff at the hotel was very helpful. I would definitely recommend this hotel.
from rio grand valley, United States
Submitted on 23-05-2016
great visit, would recommend. no problems, clean and quite. inroom coffee was good as well. great checkout time, 12 noon. one con that I didn't like was the free breakfast. clerk was nice and friendly. cleaning service was courteous as well.
from Lufkin
Submitted on 01-06-2016
The beds have a huge sinkhole in the center. There was no hot water when we woke up to take a shower. There was urine on our toilet when we arrived. The clerk promised a bill credit that she was not authorized to give.
from Austin, United States
Submitted on 02-06-2016
From the check in to check out the staff was friendly and helpful. The upkeep and cleanliness of the hotel is beyond amazing. Even the housekeepers smiled. GREAT JOB MANAGEMENT YOU ARE DOING AN AMAZING JOB
from Seattle Washington
Submitted on 04-06-2016
Canceled flight. Had an overnight stay because my flight from Liberia Costa Rica was canceled.and make arrangements quickly because of the cancellation was close to the airport and provided a free shuttle to the airport
from Wylie, United States
Submitted on 06-06-2016
Hilton Gardens Inns are always a great place to stay for business or personal. Very clean, safe and comfortable. Great having restaurant and bar on premise. You can always find something good to eat at the restaurant and they have extended hours which is really nice!
from New York City, New York
Submitted on 08-06-2016
This is a basic hotel which can meet your needs of catching some sleep close to the airport. Nothing special about this property. I would probably check out another property next time I am in the area.
from Bensalem, Pennsylvania
Submitted on 12-06-2016
Good hotel convenient to the airport. Breakfast was good. Egg white omelette prepared nicely. Unfortunately hotel did not have men's deodorant In the pantry room was clean as well as lobby. Staff was reasonably friendly.
from Boston
Submitted on 14-06-2016
All the amenities of HGI. Clean room at a fair price. Plenty of parking and convenient for getting to the beltway and I-45. Breakfast was a step below most HGI but acceptable. Staff was very friendly the couple of times I interacted with them. Fitness center had free weights and a couple of machines.
from Nashville, Tennessee
Submitted on 16-06-2016
When my husband and I arrived at the Houston International Airport, we called Hilton Garden Inn for shuttle pickup. We went to the area in which they instructed us to wait. After waiting for 35 minutes and seeing shuttles from other hotels pass through a couple of times, I called to confirm our request and make sure we where in the correct waiting area. I was told the shuttle would come shortly. After another 15 minutes I called again and was told they were on the way. After another 10 minutes, ... Read more
from Kalispell, United States
Submitted on 23-06-2016
Hotel was clean, staff friendly, beds very comfortable. Only 5 minutes from IAH terminal. Had nice dinner at the grill. Saved us going out after trip. Staff was was talkative and inviting. Internet is weak if you use the " free" service.
from Los Angeles, United States
Submitted on 24-06-2016
Very nice hotel stay, I had just graduated from five intense weeks of flight training school when I got to the hotel all I wanted to do was relax. I enjoyed a lovely quite evening and slept well on the mattress that I was able to dial for my comfort the firmness desired. Thank you Hilton Garden Inn
from Olive Branch, Mississippi
Submitted on 28-06-2016
Hotel was clean...hallway and room smelled funny....water was brown so I just used bottle water to wash off and wash face. No real restaurants around and even though we got there right at 10pm the food service would not allow us to place an order. I ended up eating cheese and crackers, an Airhead, and a Sprite for dinner. All in all I wouldn't stay here again just because of the whole brown water thing. Plus I couldn't add my Hhonors number to the reservation since the airline paid for it...not ... Read more
Submitted on 30-06-2016
It would of been perfect except there was hair in the bath tub when i checked in. Dinner was good at the hotel restaurant, i did not stay for breakfast, room was clean, bed was comfortable and staff were friendly. I would stay here again.
from Woodbridge VA, United States
Submitted on 02-07-2016
Excellent choice for a hotel near the airport. Staff are all professional, and very helpful. Shuttle service to and from the airport terminal is safe and reliable. Room is great, and the beds are comfortable.
from Tolland, Connecticut, United States
Submitted on 03-07-2016
I have stayed at a few hotels close to IAH, and this one is a good choice. Clean, and very convenient. The shuttle runs every 30 minutes to the terminals, and they pick you up on request. There is some plane noise late at night, as you would expect this close to the airport. The pleasant surprise for me was to find a really good veggie burger on the menu, so I rate this place very highly for vegetarians, our anyone who wants to eat healthy.
from Toronto, Canada
Submitted on 05-07-2016
Hotel is convenient to the airport with a free shuttle. Rooms are clean and the free internet and water are a plus. Staff very very nice. Pricey compared to other airport hotels. No free breakfast. Beds are terribly uncomfortable.
from Wichita, KS
Submitted on 07-07-2016
I just stayed one night to catch an early flight the next day. This is a very worn out HGI that has seen many better days. They hallway and room had a strange smell. My bed had a crater in the middle that I couldn't keep from falling into. What I will say, is that every hotel staff I encountered was very friendly. That is the only thing going for this hotel. Stay at the Doubletree across the street.
Submitted on 09-07-2016
We stayed here because we had an early flight out of IAH the next morning and are Hilton Honors members. The check in went well and front desk personnel were very friendly. The lobby is nicely decorated, but the rooms were small and on the shabby side. One of the two queen beds squeaked horribly every time one of us shifted positions. We never could get the AC adjusted comfortably. When it was on it was too cold and then when it cut off and the fan ran alone it was too hot. A miserable night's s... Read more
from Corpus Christi
Submitted on 16-07-2016
Enjoyed my stay. I would recommend this hotel to my family and friends. It was quiet, peaceful and clean. I will stay here again. The location was perfect for us. Near the airport and many restaurants.
Submitted on 17-07-2016
Food was absolutely horrible. Beds were uncomfortable. Air condition worked so so. Then we get to the shuttle service. The front desk will tell you first come first serve every half hour. What they don't tell you is flight personnel come first. What makes them any different than the paying customer. An entire shuttle bus was already loaded when the flight crew came out. The flight crew complained thus causing the shuttle driver to make every one on the shuttle bus get off. When the occupants... Read more
from San Marcos, United States
Submitted on 22-07-2016
Staff was great, very friendly and the real embodiment of southern hospitality. The breakfast is a little pricey if you are not an HHoners member, but that is standard. Complaints: The dinner menu was not great and the food not very good. I had ended up eating the spinach salad which was probably the hardest thing to screw up. The TV channel line up was not top quality, but the TV worked and the remote worked.
from Saint Augustine, Florida
Submitted on 23-07-2016
We stayed on an overnight through Houston. Waited an hour and a half for the shuttle...called the hotel after waiting 30 minutes, were told it was on the way...waited another 30 minutes and were told that they would send it now...shuttle arrived 30 minutes after that. You can't book the shuttle in the morning, it is first come first serve. There was a line of very irate people waiting when we came out at 7am, said they had been waiting since 6am.
Submitted on 24-07-2016
The room was clean and the staff was so accommodating. The lobby was so relaxing and they had different cool drinks for everyone to enjoy from the Texas heat and super close to the airport. They even have a van take and pick you up at the airport.
from Tenbury Wells, United Kingdom
Submitted on 27-07-2016
stopped here for a business trip and will stop there next month when I go again. has airport shuttle service, that is complementary and staff are very helpful. well located for travelling into the business centre and staff will arrange the cabs
from Leander, Texas
Submitted on 27-07-2016
We had a two night stay and really enjoyed it. The room was nice and the food at the restaurant was really good. Our waitress Angie was awesome. She made some great reccomandations on food. The room was clean and the service was excellent. Although we were 30 minutes from Minute Maid the drive was not that bad. We would stay there again for sure.
from IAH, United States
Submitted on 31-07-2016
I have stayed at this Hilton Garden inn at IAH, many time and the front desk is always helpful and ready to help, one in particular is Ms. Ethale who always greets you with a cheerful smile! Being a Diamond member for years my only concern has been with their adjustable beds, seem to be broken, not as much at this hotel but others!
from Phoenix, United States
Submitted on 05-08-2016
Usually I rely on Garden Inns to provide a great breakfast. In this case, it was hit or miss on our three mornings. The first morning was awful in terms of selection and quality. The next two days were better but I still ended up with a stomach ache later in the morning (and I have a tough tummy). Disappointing in general except for the fact that they offered soymilk!
from Charlotte, North Carolina
Submitted on 08-08-2016
My husband and I visited Houston for a family reunion. We stayed in a room on the second floor. The bed was very comfortable and we had a great view of the pool. The staff and restaurant was nice. I enjoyed the bar. It has a trendy and welcoming lobby and I spent quite a bit of time there with family. We did not need the shuttle as we drove so we have no feedback about that. Being at the pool was nice too, I made sure to spend some time there. If we're in the area again and we need a hotel we'll... Read more
from Little Elm, United States
Submitted on 12-08-2016
My family & I were always greeted with a warm welcome throughout our stay. The staff was incredibly helpful with anything we needed. I left a very valuable item at the hotel, and the manager, Jose Brito, was incredible! He went above and beyond to ship my item to me timely and safely. Incredible hotel!
from Houston, Texas
Submitted on 14-08-2016
Best hotel chain in the country. The Fridge and microwave is great. The staff is awesome and so happy and professional. I love the breakfast buffet!! The direct tv is wonderful. The Internet service is fast!
from Pensacola, Florida
Submitted on 18-08-2016
I had a very early morning flight the next day and this hotel is right down the street from the rental car return so it made it very easy in the morning to return the car and make my flight. The hotel itself, while a typical HGI, was showing some signs of wear and tear and could possible need a refresh. I had dinner in the restaurant the night I checked in. While the food was OK, my order was messed up a little and the servers were more interested in visiting with each other than taking care of... Read more
from Cleveland, Ohio
Submitted on 24-08-2016
I had a problem with the humidity in my room on the first night of a 3 night stay. The staff was great, getting the problem fixed quickly and then checking back with me to make sure I was satisfied every time I passed the front desk. They are truly customer friendly. The hotel is the usual HGI. The location is close to the freeway and the airport but not much else.
from Lake Charles
Submitted on 31-08-2016
Our room was comped by United Airlines because of an airplane mechanical issue causing us to miss our connecting flight. Our stay at the Hilton Garden Inn was better than expected with first class service overall! The breakfast buffet had everything you could ask for, including cooked to order eggs. One of our best stays ever!
from Taylor, Texas
Submitted on 06-09-2016
I travel quite a bit both personal and business. I like to stay here the night before I travel as its so much closer than my house and I don't have to worry about traffic. Rooms are nice. Breakfast is good.
from Washington DC, District of Columbia
Submitted on 06-09-2016
We were comped by United for a missed connection so arrived late at night and left early in the morning. We didn't have time to try the restaurant either for dinner or for breakfast, which doesn't open until 6 or 6:30 in the morning. We had to take the free shuttle at 5:30 for an early morning flight. The shuttle runs 4:30 am to midnight and there is apparently only one driver at a time. There was nobody else on the shuttle in the morning and there were only 3 other people on the shuttle in t... Read more
from Cincinnati, Ohio
Submitted on 13-09-2016
I'm flying out on an 8A flight from a business trip to Houston and decided to stay close to the hotel. Now most "airport" hotels are dismal places. There's no joy in the atmosphere. This hotel isn't an exception. The rooms are in need of a refresh. The hotel itself seems a bit tired. Reasonably comfortable beds (typical hard "adjustable" beds that don't really adjust their firmness all that well. Kind of stuffy, not sparkling clean. A bit depressing, just like most airport hotels. I wo... Read more
from houston, United States
Submitted on 20-09-2016
Hotel was bad on shuttle service and follow through on pick up time communicated. After a long wait I needed to end up calling a taxi. Check in was slow and room was bad quality. I needed some bathroom amenities and hotel was out of stock on deodorant for purchase.
Submitted on 25-09-2016
Very good hotel, up to par with other similar Hilton properties. The adjustable beds are extremely comfortable. The fitness center is barely acceptable; up to 50 lb dumbells, one bench, and a couple of treadmills. I wish more places would get kettlebells, and a pullup bar would be a nice addition to this one.
from Austin Texas
Submitted on 03-10-2016
This is very close to airport and offers shuttle service and you can park your car for the duration of the flight. We used this service, only paying $4.95 a day and they dropped us off and picked us up from the airport in a van much nicer than the "big parking lots". They were helpful, friendly and courteous and the van driver the same. The hotel is clean and seemed very much on par with all of the other Garden Inns I have stayed at.
from Norfolk, Virginia
Submitted on 03-10-2016
Should invest in renovations and guest experience. Needs updating. Would not recommend or ever choose to stay here again. Room had musty, mildew smell. Comforter looked like it had not been laundered i. Last month. Very lumpy mattress
from Edmonds, United States
Submitted on 03-10-2016
Good food, great staff, good value. Shuttle service is very quick and efficient. Dining staff was outstanding. Even though we witnessed many repeat customers (airline crews) that were greeted like family, the staff also made us feel like part of the family. It was a good experience overall. I would stay there again for sure!
from Houston, Texas
Submitted on 17-10-2016
The stay was average, nothing above and beyond. Hospitality need to be stepped up to a better level. The lobby and breakfast area is nicely setup. Warm and cozy the feel of vacation home away from home.
from San Antonio, Texas
Submitted on 18-10-2016
Having been sent to the Garden Inn by United, I arrived as a very disgruntled traveler. I was met by Jason, who was not only delightful, helpful and patient; but able to talk me into a much better mood. I found the room to be exceptionally clean; and while not luxurious, the bed was the most comfortable I have ever found in any hotel. The shuttle drivers were curteous as well.
Submitted on 18-10-2016
The staff are friendly and courteous, the beds and pillows are VERY comfortable. The pool is well kept, Food in the restaurant is good and the service is better. The internet was quick during my stay without any connection issues. Sacha in particular is a wonderful concierge, ensuring that my needs were met and I was comfortable. The shuttle service was prompt (even at 5 AM!) and their driver was very accommodating when I needed to go to a local drug store.
from Vancouver, Washington
Submitted on 20-10-2016
My husband and I booked this hotel for its convenient location. We were headed to Galveston for a cruise and just needed the one night. When we arrived into IAH we called the hotel for the shuttle service. I gave my last name and they were there within 10 minutes.At the front desk, when we arrived, they had already checked me in and had my key cards ready to go. This was the easiest check in process I have ever had. We were given a welcome bag with some bottled water. We had dinner in the ... Read more
from Orangeburg, United States
Submitted on 23-10-2016
This hotel has that at home feel I love to experience while traveling. The staff at the hotel goes above and beyond to please you! I always feel welcome and comfortable. I have lots of questions about the area and the staff finds those answers quickly for me. The rooms are huge, comfortable, and well appointed. Overall, a fabulous hotel!
from St Louis Mo, United States
Submitted on 24-10-2016
Overall a pleasant business travel experience. Rooms were nice, breakfast had great service. One of the nicest employees waited on us everyday. He knew our names and we really enjoyed the experience. Service at the bar in the evening was sometimes below expectations.
from Phoenix, Arizona
Submitted on 12-11-2016
Hotel was under renovation and I was not informed prior to trip. Staff is great! View from windows poor due to humidity stains but rooms are very comfortable. I would stay here again on my next trip. Nice hotel for the area and convenient to the airport.
from Houston, Texas
Submitted on 15-11-2016
The bed was very confortable. Television had a lot of cable channels. The location was very good, close to the beltway which can get you to 45 or 59 in less than five minutes. The breakfast was warm and the prices were excellent. The staff was very helpful and always eager to help with anything.
from Taoyuan, Taiwan
Submitted on 27-11-2016
The Hilton Garden Inn has a good price, however the service is not the best. The breakfast is not very good and the breakfast service is poor. The front desk is not very friendly. With the same price range the double tree hotel ( cross street) has better service and better room.