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Hampton Inn Houston-Willowbrook Mall

Houston, TX, US (IAH)

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Based on 206 reviews
This Hampton Inn is located in Northwest Houston in the Willowbrook Business and shopping district, just minutes from Compaq Computers Corporate Headq
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Hampton Inn Houston-Willowbrook Mall
7645 West FM 1960, Houston, TX US 77070

welcome to the Hampton Inn Houston-Willowbrook Mall.Explore rugged natural beauty and old west history, or relax in modern luxuries and cultural sophistication-it's all at your command in Houston, our country's "Space City." The Hampton InnŽ hotel in Houston-Willowbrook Mall is located in northwest Houston, in the Willowbrook Mall shopping center, within easy reach of many major attractions.You could see the Historic Mission Control when you take a behind-the-scenes tour of the NASA Johnson Space Center, where you can learn about the history of space travel and maybe even see astronauts training for upcoming missions, only a short drive from our hotel in Houston. Delve into history at the Lonestar Flight Museum, the San Jacinto Monument and battleground or at the Battleship Texas. Our hotel in Houston-Willowbrook Mall also puts you within reach of the Buffalo Bayou Promenade and Trader's Village on the Gulf Coast. Relax with a round of shopping just outside the door of our hotel, or enjoy a round of golf at the nearby Raveneaux Golf Club or the PGA Shell Open Golf Course, just ten minutes away. Get more tips on all the local attractions from our friendly team at our Houston-Willowbrook Mall & amenitiesEven if you're in Houston to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional.Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools.* Meetings & Events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 206 reviews
from Henderson, Nevada
Submitted on 13-04-2016
We stayed at this hotel for two days while an estate sale was taking place in our home. Great location with tons of nearby shopping and restaurants. The cost online was very reasonable (about half the normal rate). I believe this was due to renovations taking place during the day, mainly on the roof. The noise turned out to be no real problem. Medium sized room. Comfortable beds. Average speed internet. I had to log in to the connection every day at least once, so that was a bit annoying, but it... Read more
from Houston, Texas
Submitted on 17-04-2016
Clean comfortable welcoming hotel. Noticed staff scrambling to discover the source of a foul odor in the corridor outside our room. Apparently they found/resolved the matter quickly since we didn't notice when we left room some time later. Good breakfast, all staff from desk to cleaning were very friendly.
from orlando
Submitted on 04-05-2016
Rude employee not all of them just one an older front desk agent. Very rude. Very disappointed being that I was once an employee of Hilton and I know that she just did not strive to accomadate me with care.
from Houston, United States
Submitted on 09-05-2016
Great hotel . The room was big , Gave me the choice of checking out late if wanted .The staff was really good and professional. The only problem I has was the location of the hotel. Apart from that , everything was excellent .
from Lafayette, Louisiana
Submitted on 25-05-2016
The people on the second floor would not be quiet so when I complained I thought the noise would stop since there is 2 security gurads walking around but it did not it got worse. I said something when I checked out and hotel was very perfessional about the situation. I was very superised very good customer service. The hotel is being renovated but still very nice and love the location.
from Houston, United States
Submitted on 01-06-2016
We decided to stay over for a weekend event, this hotel was recommended to us and the staff went above and beyond from start to finish. The breakfast was plentiful and filling with many options to choose from.
from Dayton, Ohio
Submitted on 06-06-2016
While the room was clean and nice, staying in it was awful! We should have been clearly warned the facility was undergoing construction and there would be no rest to be had when we booked... still wasn't on website while we were there. After a long driving day we were exhausted and planned to sleep late on Saturday. Unfortunately at 8:00am right outside our window construction on the driveway canopy began with circular saws and hammering non-stop. Sunday was no better. Monday (Memorial Day) the... Read more
from Houston, Texas
Submitted on 14-06-2016
My stay at this Hampton was nice like most Hampton's it was quite a bit smaller than what I expected however it was nice and comfy along with quiet,,,located in an Awesome area in which there are eateries and bars
from Spring, Texas
Submitted on 21-06-2016
very well located in the FM 1960/northern part of Houston/Spring area. Easy to get in to and out of as well as a wonderful staff. Very welcoming and easy to ask questions if needed help. Breakfast was very good as always. This was not our first stay with this hotel.
from Rottweil, Germany
Submitted on 24-06-2016
Stayed here before. Staff are very friendly. Saw signs indicating construction,but did not hear a thing, assume it was paused during the five days I stayed, or started after I had left each morning. Very good location with mall and restaurants nearby. Breakfast is ok, does the job nicely.
from France
Submitted on 26-06-2016
Easy to get access and to park your car. Clean and comfortable room. Good internet connectivity. Many restaurants around... but overall unpleasant staff (don't expect any "good morning" at breakfast). Restoration on the roof while I was staying at the hotel (up to 9pm)
from Toronto, Ohio
Submitted on 27-06-2016
Avid traveler Great hotel with very helpful staff Wonderful array of food for free hot breakfast Coffee/tea 24/7 Rooms very clean and spacious Beds were comfortable Walking distance from mall and Bar Louie Thanks again for nice stay for first time in Texas!
from Somerville, United States
Submitted on 29-06-2016
Great stay ..comfy beds..cleanliness of the rooms..Great location by the mall..many restaurants to choose from..quiet even by the mall.. easy to get to n to get out..would stay again when I go to visit my son
from Lampasas, Texas
Submitted on 29-06-2016
I am so glad we chose this Hampton Inn because of the location. It's close to many restaurants and the mall is right across the street, within walking distance. There is a big movie theater close by. Property is clean and rooms are nice. The complimentary breakfast was very good. I highly recommend this Hampton if you are in West Houston.
from Katy, Texas
Submitted on 03-07-2016
Always curtious, very clean, we have left a irem of clothing once and they held it for almost a month till we could get back to get. Love the breakfast choices .This is definitly our choice for another stay.
from sugar land, United States
Submitted on 18-07-2016
Great service and accommodations. They had great breakfast options and they even went the extra mile. I asked if they had a certain type of cereal i love and they went to the back and came out with not one but two to have next next morning.
from Houston-Willowbrook, United States
Submitted on 18-07-2016
Sits on the counter reading instead of helping. In the back corner talking instead of at their desk to help. Breakfast attendant doesnt talk to you to help. Food was terrible either way. And they definitely dont see when a guest isnt enjoying their stay.
from Guadalajara, Mexico
Submitted on 25-07-2016
Excellent Place to Go to. The Hotel is near Malls and close to very nice restaurants within walking distance. Hotel is near easy access to routes, avenues and freeways. Its 20 minutes from Downtown and you can get really wherever you want from there. The Hotel has very comfortable beds and great service. Also Has a pool and a fitness room. Complementary Internet service is good quality and breakfast are good.
from Lafayette, Louisiana
Submitted on 05-08-2016
It was wonderful ato first, but when we was departing that's when we had the problem. The lady at the front desk was asking us questions like we were being interrogated. That was so uncomfortable. When someone booked our room for us because we didn't know where to go.
from Lincoln Park, New Jersey
Submitted on 09-08-2016
My family and I were at this hotel two years ago for the Jr Olympics. This year we came back for the same reason. The hotel is very clean and the staff are very personable. It is located near a lot of restaurants and the mall if you need anything you forgot at home. I would definitely recommend staying here
Submitted on 09-08-2016
Very friendly and helpful staff. The rooms are clean with a decent size bathroom. ! Great location-- walking distance to the mall and a lot of restaurant options very close by. Also, the hotel has free breakfast. I would definitely stay here again.
from Garland, Texas
Submitted on 11-08-2016
This Hampton Inn is nicely located right at the edge of Willowbrook Mall in Northwest Houston/ Tomball area. We stayed at room 331, which was very quiet, away from the elevator. The beds were quite comfortable, and the room was clean and tidy. Breakfast was adequate. The staff was very welcoming and courteous. We will surely return.
from Hallsville, Texas
Submitted on 05-09-2016
Absolutely loved it. Very clean and friendly.! Staff was very helpful and friendly. Next time we come to Houston we will pick this place again. Will tell everyon abou this place so that you guys will stay around..
from Shreveport, Louisiana
Submitted on 28-09-2016
Staff was great service great love the location close to the Mall walking distance great high end stores just a very beautiful area. My Lady Friend recommend try to find a Hampton Inn Houston that's close to everything on that side of the city.
from lufkin
Submitted on 12-10-2016
This is not what what you would expect from a Hilton property. While the staff were nice, and helpful, the room was small, the key had to be recoded 5 times in one day. For the money, I'd rather stay in a la Quinta.
from Dallas, United States
Submitted on 22-11-2016
Conveniently located right off the highway by the mall. There are lots of restaurant options right there in the area. The hotel has recently been renovated and looks great! The staff was very friendly. Love the indoor pool and hot tub option.