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Extended Stay America Houston - Westchase - Westheimer

Houston, TX, US (IAH)

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Based on 51 reviews
Room & Rates

Signature Deluxe 1 Queen Bed Non-Smoking

1 Queen Bed
Features a private balcony

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Full Sofa Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details

Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking

1 Queen Bed and 1 Full Sofa Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
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Deluxe Studio, Non Smoking

2 Full Beds and 1 Full Sofa Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details

Deluxe Studio, Non Smoking

2 Full Beds and 1 Full Sofa Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details

Studio, 1 Queen Bed, Smoking

1 Queen Bed
300-sq-foot (28-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
Hide room details
Extended Stay America Houston - Westchase - Westheimer
2424 W Sam Houston Pkwy S, Houston, TX US 77042

Rooms
Make yourself at home in one of the 97 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

Dining
A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; fees apply for additional cleaning

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 51 reviews
from
Submitted on 08-04-2015
Room was clean but looking shabby, and one tiny thing after another being wrong soon adds up to the impression of poorly managed, poorly maintained hotel on its last legs. No hangars in the closet, no ice bucket - but that makes sense since there's no ice machine. I found one vending machine after searching two floors but no bottled water. So I decided to settle for a 7-Up, the only noncaffinated option. Put in $2, pushed the 7-Up button, got an orange soda. No pen or note paper in the room. Exc... Read more
from Garrison, Texas
Submitted on 26-05-2015
I have been staying at this location for a little over a year about every other week. The manager, Miss Maria Rodriquez and her staff has made me feel welcomed in every way. The hotel is situated in a great part of town so that I can conduct my business with ease. The rooms are always clean and all of the appliances work wonderfully. I would advise anyone coming to the Houston area to stay at this hotel. They truly make you feel like you have a home away from home here.
from Houston, Texas
Submitted on 29-05-2015
I've been staying at this property for over two years while working here in Houston during the week days. Best hotel I've stayed in for the price. Any issues, and they have been few and far between, have been promptly addressed. Staff is friendly and helpful. Manager is very dedicated and available. Breakfast is ready by 6:00 am every morning. Property is clean and well maintained
from Houston, Texas
Submitted on 27-06-2015
The evening I checked in the young lady (Kendria sp???) was very polite and accommodating. I had to change rooms; no problem.. She brought extra linens, utensils to my room. The Housekeeper (Anilyn) kept my room clean, tidy. The Maintenance man (name???) filled requests quickly.The office staff: Aldie, David, Mary and others were always polite and accommodating whenever I approached the desk. The Crown Jewel is the manager: Ms Rodriguez. I was looking for apt in 55+ community. Ms Rodriguez looke... Read more
from Dubai, United Arab Emirates
Submitted on 21-01-2016
I was supposed to stay in this hotel for 6 months but after 2 weeks of experiencing the bad customer service I decided not to extend my stay (had to stay for a month because it was already paid). Since day one in the room, hot water was not working in the shower and it was freezing outside during January. We kept complaining to the staff downstairs and they kept promising that the issue will solved but with no luck. This is our 17th day in the hotel and the hot water is still not working! I don... Read more
from Dallas, Texas
Submitted on 17-06-2016
Room - first the wireless internet is so agonizingly slow, I cannot do any work or even check emails. Repeated speed tests show less than 0.6 mbps of speed on multiple devices. My phone is faster Rooms are a bit noisy and amenities are non-existent. How about a channel guide - how hard is that? spoon? cup? ice bucket? Tried to check in early and the guy at the front desk treated me like I was trying to defraud him by even asking. Was pretty rude and generally not helpful.
from
Submitted on 14-09-2016
I have stayed here several times, and it's my Preferred ESA when I am in Houston. The rooms are always clean, even the regular Queen not the suites are roomier than alot of the other ESA. This one is convenient too if you wish to go downtown you can just walk to Westheimer and grab a bus which takes you straight there. The Manager Maria, Jose who was previously here and Emerson are always very Pleasant. As all hotels everyone has something different to say, but I've been here enough to know the ... Read more
from
Submitted on 29-10-2016
We spent a night here when doing some business in Houston, and the accommodations were exactly what we needed. The staff were helpful, and the building was located near a variety of eating establishments for us to choose from.
from
Submitted on 17-11-2016
Horrible customer service, they will steal your money. had a broken toilet that they didn't fix the entire week I stayed there. Also the hotel doesn't have any sort of maintenance on the weekend, or so I was told. I've been calling them all week wasting my time trying to get a refund. Now they tell me they can't give me my money back and to me that's stealing my money because I didn't get what I paid for. They offered to change rooms at one point but who wants to have to pack and move at 11 pm a... Read more
from Joshua, Texas
Submitted on 20-11-2016
Don't recommend. Bed was hard. Service was poor. No one at desk 11-7a.m. is ridiculous. Doesn't reply to follow up emails. Floors above were very noisy. Only plus was the location happened to be close to the offices I was visiting.
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