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BEST WESTERN Plaza Hotel and Suites at Medical Center

Houston (Hobby), TX, US (HOU)

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Based on 589 reviews
This Houston hotel has an excellent location for your next business leisure or medical stay.
Room & Rates


1 King Bed, Mobility Accessible, Bathtub, Non-Smoking, Full Breakfast
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1 King Bed - BEST WESTERN Plaza Hotel and Suites at Medical Center - 1

1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer, Full Breakfast
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2 Queen Beds - BEST WESTERN Plaza Hotel and Suites at Medical Center - 2

2 Queen Beds

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker, Iron And Ironing Board, Hairdryer, Full Breakfast
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Suite-2 Queen Beds - BEST WESTERN Plaza Hotel and Suites at Medical Center - 3

Suite-2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Two Rooms, Sofabed, Wet Bar, Microwave And Refrigerator, High Speed Internet Access, Full Breakfast
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1 King Bed - BEST WESTERN Plaza Hotel and Suites at Medical Center - 4

1 King Bed

1 King Bed, Mobility Accessible, Walk In Shower, Non-Smoking, Full Breakfast
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1 King Bed - BEST WESTERN Plaza Hotel and Suites at Medical Center - 5

1 King Bed

1 King Bed, Mobility Accessible, Bathtub, Non-Smoking, Full Breakfast
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BEST WESTERN Plaza Hotel and Suites at Medical Center
6700 South Main Street, Houston, TX US 77030

We are also very near to the MD Anderson Hospital Memorial Herman Ben Taub VA Hospital St Lukes Hospital and many more.

We offer a free hotel shuttle to and from area hospitals Please check with the hotel for shuttle hours We are located just blocks away from Rice University Baylor College of Medicine Texas Womans University and University of Texas Medical Branch.

Even if you are visiting the city for just one weekend we should be your hotel of choice.

Within a block from the hotel you will find the Houston Metro Light Rail station.

Guests can use the rail as a convenient and inexpensive method of transportation from the hotel to many area attractions like the Museum District Holocaust Museum Houston Zoo downtown Houston downtown Macys Reliant Stadium Reliant Center and much more.

Every wellappointed spacious guest room features a microwave minirefrigerator cable television with HBO complimentary highspeed Internet and complimentary local calls.

Remember to join us every morning at the breakfast room to try our free full hot deluxe breakfast.

Other hotel amenities include an indoor pool spa fitness center business center and a selfservice guest laundry room.The staff at the BEST WESTERN Plaza Hotel Suites at Medical Center is ready to make your next stay a happy and enjoyable one We are a 100 nonsmoking hotel.

  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • Check In/Check Out Kiosk
  • Concierge Desk
  • Currency Exchange
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Parking (Fee)
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 589 reviews
Submitted on 20-05-2016
Hotel was close to where I wanted to be and provided an adequate room and amenities. I called (over a week before checking it) to add an additional day to my reservation. I asked if it would affect my rate. I was told it would not. Guess what? That change affected my rate for all nights. Once I noticed (15 minutes later when I printed my new confirmation), I called back and asked to change back to my original rate and was told that that was impossible. Needless to say, the situation was handled ... Read more
from Panama City, United States
Submitted on 20-05-2016
stayed over night for medical follow-up at MD Andersons. Hotel is convenient to medical center and has nice accomodations for the price, Staff was friendly and courteous. Shuttle service to MD Anderson was a plus. I would recommend this hotel to a friend.
from brownsville, United States
Submitted on 21-05-2016
great service and amenities were great. loved the staff and the breakfast. i'm glad i stayed there due to my illness and the proximity of the medical hospital. shuttle service around area was excellent. Great experience for the money spent
from Buna, Texas
Submitted on 23-05-2016
Good hotel for the price, Great breakfast for the price, Awesome shuttle that has a driver that sincerely cares. People there care! Book on line, cheaper. Check it out. This hotel is close enough to walk to the medical centers, if the shuttle is not running. Food is within a couple blocks. Have stayed several times and will stay every time we have to go as long as they have space.
from Alpine, Texas
Submitted on 25-05-2016
My mother has been a patient at MD Anderson for the past 8 months; due to Stage 4 Lymphoma. The caring staff at this hotel sincerely makes it stand out among other options in the Medical Center. Shametria made my latest reservation, and the truly caring way she took down all of her requirements for our stay due to my Mother's health was a true example of unbelievably amazing customer service. Thank you so very much! Management; take note- you have a truly skilled individual at your Front Desk.
from Ohio
Submitted on 27-05-2016
We were looking for a reasonably-priced hotel in Houston with secure, free parking. This fit the bill perfectly. The room was fine. Breakfast was good. It was very easy to jump on the light rail about two blocks away for $1.25, and head downtown. Main concern was that the hotel seemed to be understaffed, which made getting help slow. The printer and one of the PC's in the Business center weren't working, so it took a lot of time to get boarding passes printed.
from sandia, United States
Submitted on 30-05-2016
Older Hotel in the heart of Houston medical center which is where we needed to be. It's clean but needs updating. Discount offered for medical center patients is nice. Shuttle service to Medical center is convenient but chaotic. Breakfast Service is convenient and adequate.
from Cottonport, Louisiana
Submitted on 30-05-2016
The location was perfect for my situation. The room was nice but the overall hotel needs updating. The actual room was very nice. The rear entrance and elevator needed some updating. The staff was very helpful. The breakfast was an excellent value with much variety.
from Alamo
Submitted on 03-06-2016
Stay for one night and everything was as expected. Room was nice and clean friendly and helpful staff. Breakfast was good, warm and yummy. For a 6 floor hotel they should have a bigger pool. Location is very convenient next to the medical center. Make sure you buy anything you might need early we got there @ 11pm and stores in the area where closed.
from welsh, United States
Submitted on 03-06-2016
Excellent rooms and service. The staff was very professional and courteous. I would highly recommend. It was conveniently located next MD Anderson where our daughter has been schedule for cancer surgery.
from San Diego, California
Submitted on 12-06-2016
Located next to all of the medical buildings, so good location for travelers looking for a stay nearby. Offers a good breakfast (bagels, toast, eggs, sausage/bacon, hash browns, yogurt, juice, coffee, etc.) Pool and spa area is indoors and is on the smaller side for a hotel of this size. The breakfast room is large and has a nice tv so you can catch up on news before starting your day. Staff was very friendly. Rooms need updating, especially the bathroom/shower. Rooms were cleans and were cleane... Read more
from Chicago, Illinois
Submitted on 12-06-2016
The front desk clerk was very friendly and helpful. However, I would not recommend this hotel for the business traveler. The work space is cramped and the office chair in my room was stained and would not hold the position. The hotel needs updating overall. The lobby was run down and the elevator was shabby. Next time, I'll look for something closer to the NRG Center :-(
from new river, United States
Submitted on 12-06-2016
Room had odors, was musty. Hallway needed cleaning. Staff was helpful....but they do not have much to work with. Parking was easy and underground.great location but the competition has this property beat hands down.
from Helotes, United States
Submitted on 19-06-2016
I have been staying at Best Western starting in December for MD Anderson.. I do appreciate they give you a little discount for medial reasons, have a van take you to and from the hospitals so once you get there you do not have to drive and the free breakfast. My only concern is the parking at the hotel. They are building a hotel right next to this one and now there is a shortage of parking spaces. People were having to pay 8.00 dollars a day for parking next to the hotel. With medical costs ever... Read more
Submitted on 21-06-2016
I have very much enjoyed the convince of my stay here with its closeness to the MD Anderson Cancer Center. I have used the shuttle service, and it is timely & convent! This is an annual trip for the last 6 years for my Cancer follow up, and I have stayed elsewhere, but have been a repeat visitor at the Best Western by choice. It has also influenced our choice of Hotels for other Business & Pleasure Stays!
from Monroe, Louisiana
Submitted on 25-06-2016
We were impressed with the Staff and facility. The staff was friendly and helpful. The facility was older, but well kept. Breakfast was furnished with a variety of selections, hot and cold. The staff acknowledged and assisted us while we were travelling to and from doctor appointments.
from rosepine, United States
Submitted on 29-06-2016
not good. Ya'll need to add surgery in your type of trip section. Also, the bath tub was not clean.The desk needs to be a bit more in tune to the guest's needs. They just take your money and run to the back and hide.
Submitted on 30-06-2016
The location is very close to MD Anderson (15 minute walk) and to public transportation (8 minute walk). The staff (Danna and Jessica) are friendly and accommodating and the room was clean, comfortable and quiet with no odors detected. Breakfast was fine with a wide food selection including scrambled eggs and pork as well as turkey sausage; even the coffee was good. The price is great, staff are great, location is great!
from Bassfield, Mississippi
Submitted on 02-07-2016
As a travel nurse, there are certain things I look for in a hotel vs an apartment. Some hotels are cheaper, but the Best Western Plaza Hotel at the Texas Medical Center is much nicer and more convenient than cheaper places. The people greeting me at the front desk, the cooks / servers at full hot breakfast every morning, the housekeeping staff who does such a meticulous job, and especially the friendly and cheerful shuttle bus drivers who pick me up and drop me off door to door between the hotel... Read more
from Lillian
Submitted on 02-07-2016
Hotel is old. Needs a complete remodel. Staff friendly. Room was damp and musty. Old furnishings, carpet looked dirty and old. Faucet in tub major leak. Chose this hotel for location and lower rate. Near MD Anderson, which we needed. You get what you pay for!
from Beaumont, United States
Submitted on 05-07-2016
My husband was having a heart procedure at St. Luke's, Houston. The hotel was close, clean, quiet, had the most comfortable beds. A great value with a medical discount. Complimentary breakfast was wonderful and delicious. Everyone was helpful and kind, even the guests. Close to medical with a shuttle if needed. I will stay again if needed. A great stay. A great value! It was a medical trip.
from Houston, United States
Submitted on 09-07-2016
I stay a Best Westerns hotels often. This was was clean and well kept but old. They are building a new one right next door. I can't wait. The check in clerk was very nice, professional and informative about the area. The check out clerk was a different story. She was nice, but very cold and could not care any less that we had a problem with the musty odor with the room.
from Boyce, United States
Submitted on 11-07-2016
We use the best western because it is close to md anderson where my husband goes for treatment. The day time staff is wonderful and are always friendly! Any time I have needed anything the staff has made sure to assist me. I like the fact they have a fitness center in the hotel. I also like the fact that they have breakfast because it is very costly to stay in the hotel and receive treatments at md anderson. So every saving helps! I would recommend the Best Western to my family and friends.
from Clovis, United States
Submitted on 11-07-2016
this hotel is a very pretty hotel, the walking distance to the hospital we needed was only across the street. The staff was very helpful in finding eating establishments nearby as we walked everywhere around the hotel. The room was comfortable as far as the bed and pillows. The odor in the room was the only downside as well as the noise from the construction across the street, however that couldn't be helped.
from Quitman, United States
Submitted on 12-07-2016
The Hotel Staff are great and accommodating. We stayed at the Best Western Houston Med Center a Lot due to Cancer surgery. The employees helped with anything we needed and were very courteous! Rooms were comfortable and Hotel stay was a great experience, under the circumstances.
from lake charles, United States
Submitted on 20-07-2016
The hotel was old and shabby. Not enough parking places. Vending machines did not work. My husband was in Houston for tests at M. D. Anderson. My son-in-law drove us so we had two rooms. King-size bed room was very small and very much outdated furnishings. Handicapped shower had broken tiles. My son-in-law had to stay in that room because it was so small. My husband and I had a room with two beds but no handicapped facilities. Bathroom was not in good condition. The odor of room freshn... Read more
from Gore, United States
Submitted on 21-07-2016
The 1 st stay mix up on room gave us a suite it was great and service was great . 2nd stay smaller room little cramp but ok . parking is tight their. but everytime we able to get wheel chair parking.But it close sherlock towers and methodist Hospital.
from Horsham, United Kingdom
Submitted on 23-07-2016
I spent a few nights there as I was on a business trip. Well... Not an experience I will want again. The rooms (at least mine) were proper rundown and dirty. The staff at reception couldn't give a damn to anything. Honestly, I'd rather pay a bit more next time and go to the Marriott next door.
from Georgetown, United States
Submitted on 23-07-2016
We always try to stay at this hotel because of its convenient location, wonderful staff, good breakfast, comfortable rooms, and parking availability. Our frequent visits to Houston are for medical treatment, and we can count on this hotel's environment to be welcoming and like a home-away-from-home.
from San Antonio, United States
Submitted on 25-07-2016
This is not a vacation type of hotel. If you come to the Houston Medical area for medical reasons, this hotel is well located. To have free breakfast is a plus. The hotel is kind of old but the rooms are clean. The hotel is well located right in the center of medical area. The hotel offer a shuttle service to take you to different medical facilities.
from Jacksonville, United States
Submitted on 30-07-2016
The staff was fine. The room was okay although there was a smell. The reason i booked this hotel was because it had an indoor pool. The pool was unusable to my family due to excessive chlorine, and the water was too cold to enjoy your swim. Standing in the pool room would actually make your eyes burn.
from Texas
Submitted on 04-08-2016
We have stayed here several times since 2005, but the stay this summer was very different from the others. This hotel needs serious maintenance and repair. The location is perfect if you're going to one of the hospitals within walking distance. They have a shuttle that runs hourly from 7am to 7pm. If your appointments are at 7:00, however, you have to walk, drive, or take a cab. They might try bumping up the shuttles to 6:30 to help guests make it to the early appointments. Parking is a hu... Read more
from Bryan, TX, United States
Submitted on 04-08-2016
I booked this hotel since it was close to Houston Methodist Hospital. Nice hotel, clean rooms, great breakfast buffet. Horrible parking - maybe 30 cars can actually park around hotel and everyone else has to find parking. There is a public parking lot next door, but parking is extremely hard to find during the day. You can only park in the parking lot at night, as everyone has gone home for the day. Both elevators were broken too during my stay, so walking up 6 flights of stairs was not fun.... Read more
from Erwinville, United States
Submitted on 04-08-2016
The Deluxe Continental Breakfast was simply horrible. Nothing deluxe about it. Parking was a HUGE issue due to the construction next door. They said we can use the paid parking lot next door for which they would reimburse me but you have to drive around two city blocks to get to it. There AC in the room was wide open and the room was still not cool enough. The value was the main issue. For the price of the room I would expect a lot more.
from Lafayette, United States
Submitted on 06-08-2016
Nice place clean. But the parking was every little and bad. The room were clean. But needs a little up dating. Staff were every nice from the front desk to the cleaning staff. They all had a smile and asked how are you.
from Weslaco, United States
Submitted on 07-08-2016
Run-down property with filthy hallways and elevators. Internet so slow it was non-functional when it did manage to connect and stay connected. Desk staff friendly. Cleaning staff lazy, bored and unwilling to do anything about the filth, food and trash that was laying around. Used bar of soap in elevator and ice cream bar smeared on hallway window and carpeting were both still there 24 hours later.
from Haifa, Israel
Submitted on 21-08-2016
This hotel is in desperate need of an update. The carpet in the hallways looks dirty and is a very distressed pattern. Close to the Medical Center so many patients and families use it...needs to be cleaner. Room was OK. There was only one working elevator (lobby) during our stay. Parking was very limited and hard to find in the evening. Breakfast was good.
Submitted on 22-08-2016
This hotel has awesome staff, and the rooms are nice. When I go, I normally go for my son's appointments at the Childrens hospital, we love this hotel. It's always clean, and the housekeepers are awesome. The front desk is friendly, and are always smiling. They treat you like family.
from Houston, Texas
Submitted on 23-08-2016
The staff was very accomodating on our visit. The free shuttle to hospital/doctor visits is very nice and the van driver is very polite and helpful. The rooms are nothing special and could use some updates but all in all a good deal.
from Baltimore, Maryland
Submitted on 26-08-2016
Nice hotel but needs some updating and minor improvements. Very convenient to the medical center and they offer discounted rates as well as a shuttle to the medical center. Staff was very friendly and helpful.
Submitted on 03-09-2016
Room was very clean, although dated . Good beds, slept well. Location to medical center very good! Looks like a long haul so will probably stay again especially since they seemed most reasonably priced in area.
from San Antonio, Texas
Submitted on 08-09-2016
This hotel is walking distance to Medical Center and the price is pretty good. However, be prepared to be dissapointed by the actual room. It smells like mold, the carpet feels wet and the room has not been updated in decades.
from Lake Havasu City, United States
Submitted on 13-09-2016
If you need to be close to Baylor Clinic for medical appointments and care, this is the Hotel to book. Walking distance to CHI Hospital and Baylor Clinic. Felt very safe, rooms were clean and the staff was excellent.
from Corpus Christi, Texas
Submitted on 15-09-2016
When expecting a newborn grandbaby across the street at the Childrens Hospital, this hotel made it very convenient to stay. You never know when a baby will make it's appearance and you always want to stay handy.
from Lake Charles, Louisiana
Submitted on 16-09-2016
I wish the van would leave the hotel earlier than 7am so I wouldn't have to drive my car and fight Houston morning traffic but that is just me. I have stayed at this one hotel for 14 years now off and on a few months at a time..
Submitted on 22-09-2016
Clean rooms, complimentary "real" breakfast, convenient location. Close to the huge medical campus of Houston, with free hourly shuttle to the hospitals. The beds are comfortable, the rooms spacious. I felt comfortable here. The only disadvantage was no restaurant in this hotel.
from Albuquerque, NM
Submitted on 23-09-2016
I don't want to trash this place too bad since staff, location, and price are all good. But everything else makes me not want return. Our first room smelled so bad (musty smell?) that after about 30 minutes we needed to switch rooms. The new room was better, but had a running toilet that never stopped. Also saw some ants in the bathroom as well. Otherwise the beds were surprising comfortable and the room relatively clean. Overall the place is just run down. Hallways were dirty, vending machi... Read more
Submitted on 24-09-2016
It's okay. Pretty clean and the service is alright too. Just kind of older and run down. Maybe because it's downtown? Can't beat the location though. Close to everything in downtown Houston. Lots of great eats nearby as well.
from Texas
Submitted on 25-09-2016
We visited Rice University for the weekend and booked this hotel due to the proximity to the campus. I doubt we will stay here again due to the humidity in the room. The outdated AC unit adds humidity to the room to where everything including the sheets feel wet. It's much more humid in the room than it is outside! The parking is a challenge, however they have complimentary valet if you are willing to wait a bit. Breakfast was frozen egg patties, link sausage, turkey sausage patties, biscuits... Read more
from Madison, United States
Submitted on 25-09-2016
So many problems!! Upon arrival, I was stuck in the elevator briefly (it did finally move up to another floor and open), bedside phone broken (told front desk on first night and it was never fixed), no major TV channels (ABC/NBC/CBS all out-was told there was a problem with Direct TV for the past several days and the man who would fix it had not called them back, it was not fixed during my stay), internet wouldn't work (spoke to front desk-router happened to be in my room, internet worked after ... Read more
from Austin, Texas
Submitted on 26-09-2016
The hotel was very plain. The bed was comfortable. There is construction right next door that takes up some of the parking and the noise early in the morning from construction was fairly loud. The room was clean, but overall it just seemed dingy and well worn. I wouldn't have a problem staying here again, but honestly for the price I expected much nicer experience overall. The staff were helpful and nice enough.
from Lutcher, United States
Submitted on 27-09-2016
Easy Walk to visit our grandson who spent 6 months at Texas Children's Hospital. Complimentary parking so no hassle. Pretty good breakfast. In-room coffee maker & mini fridge. Rooms were clean. Coin-operated washer & dryer. We visited many times during his stay. Tried a few others in the area but Best Western is our favorite.
from Schulenburg, Texas
Submitted on 29-09-2016
Room was reasonably clean. Elevator would not open when we went to 2nd floor. Worked on other floors. Seems like an old hotel. Only 2 small elevators for whole hotel. Had Direct TV but could to get local channels. Front desk said they called Direct TV to fix it. I checked Direct TV web site and found out that hotels have to pay extra for local channels and it's based on the number of rooms in the hotel. I suspect they are not paying for this extra feature. Staff was friendly and apologetic. I wo... Read more
Submitted on 29-09-2016
Had to stay 9days for MD Anderson for my dads cancer testing, rooms were clean, friendly staff. Also want to reckonize jasmine for always having a smile on her face, always friendly, kind words, with all that I was going through that helped me out more than words can explain I will definitely be back to this hotel just because of how friendly and welcoming she was.
from Cleveland, Ohio
Submitted on 02-10-2016
This is not a luxury hotel for vacation splurging! It is, however, a reasonably clean, value priced option if you need to be near anything at the Texas Medical Center or Rice University. Decor is pretty worn-out, but a convenient hot breakfast is included each morning (eggs, sausage, cereals, pastries, yogurt, waffles, fruit, and beverages). During our stay, major construction was going on, both across the street and next door, but we really weren't bothered by excess noise and our King bed was... Read more
from Houston, TX, United States
Submitted on 03-10-2016
This hotel is one of the very best in the area. The rooms are always clean and fresh; the hotel staff are very helpful and friendly; the parking will be better when the new parking area is finished but until then there is free valet parking. Breakfast is complete, good and has many choices.
from Mexico City, Distrito Federal, Mexico
Submitted on 05-10-2016
We choose this place because of location, once there we found a warmth place and with people who tries to help you beyond expectations. They knew we were in medical visit because of a baby grandaughter in UCI. Mr. Timothy Miller Every morning and nite asked about baby's health and were very concerned about our all day long stay at hospital. Jazmine cared everymorning about our well being and that we had a good stay. We had to stay lo ger than expected, and seems were booked, but Jocelin did a wo... Read more
from Randolph, Massachusetts
Submitted on 12-10-2016
This property is not what I am accustomed to in using Bestwestern plus hotels , needs work , it was such a disappointment the cable was out, no local channel although we were told it was a a problem with Direct TV! I find that hard to believe after 3 days Also the breakfast room was serving food that was past its time especially the fruit which was spoiled I threw away the pairs myself, it is so sad that people who are compromised recouping from medical problems and are there with families h... Read more
Submitted on 13-10-2016
I was (am) here for a training at Rice University and it seemed a great location. However, I made the mistake to prepay my entire 8-day stay! *Day one: bad internet! When I reported the internet the clerks at the front desk transferred me to a outsourcing service that did nothing to make it work. *Day two: broken shower and Internet! I reported that the shower was broken and that I needed to take a shower to leave the hotel. The answer: we cannot change you to another room because it is full a... Read more
from Buna, Texas
Submitted on 13-10-2016
Have stayed here many times since 2013. Have NEVER had a major issue. Very close to hospital and clinic that we needed. When couldn't walk, shuttle was always there. Breakfast is actually decent, hot and cold. Staff is very caring and mindful of needs. Older hotel but book online for best rates! Parking can be a challenge sometimes. Valet will be back 2017
from Amarillo, Texas
Submitted on 17-10-2016
This is our second time to stay here due to a medical reason for our child. The staff was just as friendly as the last time. For the price and the area, it doesn't get much better IMO. The rooms are comfortable. It is quiet, despite being located off Main Street and near so many medical complexes. The breakfast is very good and the staff keeps it stocked with fresh items. The breakfast room is also nice and big. The only negatives I have are the extremely tight parking, but it is free, so ... Read more
from Lake Charles, United States
Submitted on 18-10-2016
Excellent moderately priced hotel if you need to go to MD Anderson or any of the other hospitals in the Texas Medical Center. Although hotel is somewhat old and needs new carpet on certain floors and other updating, the staff was very nice and accommodating & caring. A lot of the folks that stay there seem to be going through medical stuff and the staff seems sensitive to that being the case and are very kind and caring.