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The San Luis Resort, Spa & Conference Center

Galveston, TX, US (GLS)

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Based on 1589 reviews
Room & Rates

Room, 2 Queen Beds

2 queen beds
356-sq-foot (33-sq-meter) room, balcony with partial ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed

1 king bed
356-sq-foot (33-sq-meter) room, balcony with partial ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Room selected at check in

1 bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Ocean View

1 king bed
356-sq-foot (33-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Room, 2 Queen Beds, Ocean View

2 queen beds
355-sq-foot (33-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed (VIP Level )

1 king bed
356-sq-foot (33-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Queen Beds (VIP Level)

2 queen beds
356-sq-foot (33-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Premium Room, 1 King Bed

1 king bed
356-sq-foot (33-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Premium Room, 2 Queen Beds

2 queen beds
356-sq-foot (33-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King Bed, Corner

1 king bed
407-sq-foot (38-sq-meter) room, balcony with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Sofa bed, safe, and free newspaper
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Club Room, 1 King Bed

1 king bed
356-sq-foot (33-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Lower Level Corner Suite

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Mid Corner Room

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Premium Corner Suites

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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VIP Corner Suite

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Premium Room, 1 King Bed

Premium Room, 1 King Bed

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Room, 1 King Bed (VIP Level)

Room, 1 King Bed (VIP Level)

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

2 queen beds
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

2 queen beds
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

2 queen beds
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Room, 2 Queen Beds (VIP Level)

Room, 2 Queen Beds (VIP Level)

2 queen beds
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Suite, 1 King Bed, Corner

Standard Suite, 1 King Bed, Corner

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Deluxe Suite, 1 King Bed, Corner

Deluxe Suite, 1 King Bed, Corner

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Premium Suite, 1 King Bed, Corner

Premium Suite, 1 King Bed, Corner

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 King Bed, Corner (VIP Level)

Suite, 1 King Bed, Corner (VIP Level)

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Access to in-room child care, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Club Room ( Ten )

Club Room ( Ten )

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Oceanview King

1 king bed
356-sq-foot (33-sq-meter) room, balcony with ocean and beach views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite

2 double beds
356-sq-foot (33-sq-meter) room, balcony with ocean and beach views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, microwave (on request), and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
The San Luis Resort, Spa & Conference Center
5222 Seawall Blvd, Galveston, TX US 77551

Rooms
Make yourself at home in one of the 243 air-conditioned rooms featuring iPod docking stations and DVD players. Rooms have private balconies. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining
Enjoy a meal at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Galveston? This resort has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Refrigerator fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Resort fee: USD 5.00 per accommodation, per night
The hotel resort fee includes:
  • Pool access
  • Spa access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Self parking
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Game Room
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
  • Poolside Bar
  • Porter / Bellhop
  • Shopping
  • Spa Services
  • Swim-Up Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1589 reviews
from Arizona
Submitted on 23-05-2016
This hotel was designed to be one of the top hotels in Galveston and still holds the distinction after 30-something years. The staff is well-trained, courteous and attentive. The room cost on a Saturday night was very expensive at over $350 but only $45 on Sunday night. Cruise ship customers often come down early for Sunday departures giving these hotels reason to hike prices. The room itself was nice, but we had a chair that belongs in the dump or should be recovered. Whatever the case, it did ... Read more
from Jacksonville, Texas
Submitted on 23-05-2016
The San Luis Resort is mine and my husband's favorite place to stay in Texas. The staff is very detail oriented to make sure every part of your stay is exactly how you want it to be. The spa is a dream and offers a wide variety of beauty treatments and massage. We have stayed at this resort multiple times over the past few years and we have always enjoyed our whole stay. The food is delicious, every inch of the resort is beautifully kept, and the environment is fun and relaxing with attentive an... Read more
from
Submitted on 23-05-2016
Had the best time. The food was excellent. There was a lot to do and the service was the best we have every had any where. Couldn't have pick a better place to stay. So relaxing we will definitely be going back more and more.
from Houston, Texas
Submitted on 23-05-2016
Excellent service by Mr. Baback Moradi. He saw to our every need, spoiled us rotten, and did everything with a smile on his face! He went above and beyond any level of service I have ever received at any other hotel I have visited! Staying at the Villas is a pricey treat, but I'm hear to tell you - it was worth every penny! Service and attention to detail is second to none!!! 5 stars to Mr. Moradi for making our visit so memorable and perfect!!!!!!
from Georgetown, Texas
Submitted on 24-05-2016
This was our first visit to the San Luis. Galveston has been a familiar destination to us in years growing up in Texas, but after decades of living away in Arizona we were returning with fresh eyes and many memories to revive. Our arrival was in the afternoon, in the middle of a non-holiday week in May, prior to most schools being out; appearance of valet and reception desk seemed to confirm our assumptions of a probable hassle free, quick registration. This did not prove to be the case. We w... Read more
from
Submitted on 03-06-2016
front desk: terrible Room service Terrible I booked through expedia but they also charged my credit card (double billed). It took 3 calls to get fixed they said they would give me a free nigh voucher and its been 3 months since I booked and still havent received the coupon Stay somewhere else not worth the high price they charge.
from Hilton Head, South Carolina
Submitted on 05-06-2016
If you were visiting on vacation and you were looking for a beachfront hotel in Galveston it would be hard to do better. The frontage is impressive and there is valet parking available ($19 per night though). The entrance and lobby are in the four star category and the staff friendly and efficient. There is a nice spa /fitness center and a couple of restaurants (Steakhouse and Italian) that look very good. The bar pool area is a fun spot with loud music playing late into the night if that is ... Read more
from
Submitted on 05-06-2016
The hotel is great!! The kids loved the slide and the rock waterfall... They have great servers at the pool that comes by every so often to make sure you don't need anything!!! If your wanting a relaxing vacation and to be pampered this is deff the hotel for you!!! It's deff worth the extra money...
from Houston, Texas
Submitted on 05-06-2016
I chose the San Luis as the destination to celebrate a special achievement based on other reviews of this location. I can say this destination is a site to behold. The moment we arrived we were met by the friendly hotel staff, everyone was very welcoming and eager to help make this a truly special stay. I must say within 10 minutes of being inside the resort I met Kathleen, a VERY friendly and warm member of the Housekeeping staff. She was very helpful in her explanation of the resort once s... Read more
from
Submitted on 06-06-2016
Lena OMG... Lena!!!! Again, Lena in reservations. I travel often. In all of my years I have never come across such "sunshine" She was a Joy.. From hello she hooked me on the property,and I was truly excited to get there. Everything she promised was true and then some. She was kind, thoughtful, professional, funny, warm and went several " extra miles" to accommodate. Lena was my first contact with San Luis and I will come back over and over again.( Lena I'm the lady that needed a frig per my diab... Read more
from Houston, Texas
Submitted on 18-06-2016
Have stayed here multiple times. It's on the pricey end but a great hotel. Every room has a view of the Gulf. This time we were on the 6th floor that has an obstructed view. The pool area is great and very nice and kid friendly but also has an adult only area. The bar has swim up seating. Cabanas are available to rent which we have done in the past but are pricey. The room is comfortable.
from Texas
Submitted on 19-06-2016
We each booked rooms on the top 2 ??VIP?? floors for 3 nights. The property is old, but well-maintained. The staff is very friendly. Many rooms were not ready when we arrived at 4:30-5 (check-in time is 4pm) which we quickly realized was the norm. Some guests were offered champagne. When I got to my room I noticed the AC was not up to par. I lowered the temp only to return later that evening to the same ??kinda cool?? room. I called maintenance at 11pm, who showed up and said the unit was n... Read more
from
Submitted on 19-06-2016
Absolutely the most fantastic place on Galveston Island Exceeds Five diamond rating. The staff accommodates every need. Stayed for my daughters wedding. The detail and personable staff make these Villas a must stop on your next overnights stay. I rented a handicap accessible villa for a family member. Made him feel so special. Made sure he and his wife lacked for nothing. Absolutely superb once in a lifetime experience. I would like to Especially thank Baback, Shannon, Jennifer, Ina an... Read more
from
Submitted on 19-06-2016
Wow! We had the experience of a lifetime this weekend for my daughter's wedding. I cannot thank the staff enough for making our experience exceed our expectations! I would like to especially thank Baback, Anna, Ina, Jennifer, and Shannon for tending to our every need. If we needed something they were always there. They were so incredible. What was even more amazing was they were so attentive and brought stuff to us even before we would get a chance to ask for it. I cannot thank them enough for a... Read more
from Robstown, Texas
Submitted on 20-06-2016
We have always wanted to stay at this resort, and we were not disappointed. Service was excellent. The pool was heated and was the perfect place to get a tan. The swim up bar is concise ant, but drink prices are on the pricey side. We decided to get a couples in-room massage, and it was excellent. Very good place to relax.
from Houston, Texas
Submitted on 27-06-2016
We stayed on the Club Ten floor, which is adults only, since we left the kids with grandparents. Our room was nice. We got a "Suite", but their definition of suite is not the same as my definition. I still really enjoyed it, though! The view was amazing. There was a broken fixture in the bathroom, and that was the only real "flaw" in the room. We got complementary champagne in the room, and complementary breakfast in bed which was incredibly good. We were celebrating our anniversary, and ... Read more
from Sugar Land, Texas
Submitted on 27-06-2016
My family has been staying at the San Luis Resort for about 20 years now. I have to say there seems to be something "not right" more frequently than in times past. We stayed a month or so ago in a VIP room on the 15th floor. It was recently renovated with neutral colors and seemed to be in good shape. The mattress was decent as well. This past weekend I had asked the reservationist if there was much of a difference between the 15th floor and the the level below that. "Preferred" I think. She as... Read more
from
Submitted on 27-06-2016
Went to The Bar with with friends after the company Christmas party. My first time there and I really loved it! Staff was friendly and attentive, lighting and atmosphere was perfect and the drinks and food were delicious! There was live music while we were there on a Saturday night. People were dancing and having a great time. The property is very beautiful and well maintained. Many locals like it too. I live in Galveston for the time being and I completely understand why!
from Houston, Texas
Submitted on 27-06-2016
Well I went to check in at the Hilton and the staff there were very nice, if not a little overwhelmed it seemed. Anyway, they were all out of non-smoking King rooms like the one I reserved, so they sent me to their reportedly more upscale sister hotel (the San Luis) which is billed as a luxury hotel. Well for the price I paid for the Hilton, the San Luis was an ok deal, but luxury hotel would be a real stretch of any imagination. It's really more like a sort of tattooed blue collar kind of place... Read more
from Durant, Oklahoma
Submitted on 28-06-2016
LOVE this resort! Gorgeous rooms, gorgeous views, great restaurants and incredible pool area and bar. Truly a great resort! We love to stay here the night before a cruise and get free parking for the week and a free ride to the cruise ship port the next morning.
from
Submitted on 04-07-2016
Our stay was incredible at the San Luis Resort! We went to celebrate our anniversary, and were met with free valet, champagne, and an amazing breakfast in bed each morning. The Club 10 was very much worth the price, and the view from our room was breathtaking. The only complaint I have was the lack of a mini fridge in our room. Pool area was very nice, albeit slightly crowded (to be expected on the Fourth of July weekend). There were more than enough staff members, which really made the stay in... Read more
from
Submitted on 04-07-2016
I was pleased to receive great service from the Boutique from Joi Webster she was very professional and polite. I enjoyed my stay at the resort. I will come again for sure!!! She was informative about services offered overall customer service on resort was great.
from The Woodlands, Texas
Submitted on 05-07-2016
We stayed at The San Luis last week for 3 nights. It was a complete turn-around from our last visit. Actually after the last stay we vowed never book another room at the resort. But we reversed our decision and glad we did. The club level suite was spotless and well appointed. The resort has always had the best views, but the service was lacking for what you pay. The service now matches the view. We dined at the Steakhouse, Grottos and Blake's Bistro. All were great with service to match. My w... Read more
from Houston, Texas
Submitted on 05-07-2016
If you're wanting a room with a view of the beach, then look no further than the San Luis Resort. All the rooms have balconies that face the ocean and most overlook the pool. All of the staff are super professional and nice. If you have kids, we noticed a daily schedule in the lobby with a list of activities for kids throughout the day with family movie time in the evening. The pool area is very nice with plenty of seating, a bar, and a slide on the opposite side of the pool bar for a more kid f... Read more
from Galveston, Texas
Submitted on 06-07-2016
We had a room for the weekend to start our honeymoon right after wedding and the front desk was exceptionally nice and helpful with any problems that arose during a stressful time leading up to our stay. Huge thank you goes out to Emili Quintero at the front desk.
from Houston, Texas
Submitted on 07-07-2016
It was a fine location and very affordable, but I would not come here for a luxury experience. Rooms were adequate but dated and smallish, service at the front desk.... I can only say there was a line of 5-10 people at any given time. And a little surprise: the shower was not working at all in the room we were in. This was discovered in the morning when the entire family lined up for a shower. The hotel eventually fixed the issue by 2 pm with multiple calls to the front desk. We were stuck in th... Read more
from
Submitted on 09-07-2016
We picked this hotel because we wanted a nicer hotel to stay at before departing on our cruise. The hotel offers free parking for the duration of your cruise which was very convenient since we had arrived in two separate vehicles. The hotel had two excellent restaurants on property. The rooms themselves were nice but a little on the small side. We stayed on the 12th floor which had beautiful views of the pool, ocean and surrounding area. While we did not take advantage of the pool it certainly i... Read more
from San Antonio, Texas
Submitted on 09-07-2016
Rooms are not modern and could use some maintenance and updating. Staff was incredibly personable and fun! Front desk was exceptional! Our original room had a funny odor and we were promptly moved. Pool bar was great. The location of the resort is perfect...especially if you want to ride the jet ski!
from Baton Rouge, Louisiana
Submitted on 09-07-2016
The food was awesome and Mara, our waitress, did an excellent job. She has a very interactive personality and was able to accommodate all our requests. I will post a pic on the Facebook site. Thank you, Mara.
from Sulphur, Louisiana
Submitted on 12-07-2016
We had 4 day window unexpectedly open up for my husband and I to take a vacation so I research the nearest resorts. San Luis looked good so I booked 4 nights paid in full. We arrived on Sunday and felt we were in another world. Beautiful grounds, furnishings, pool and restaurants. We had a wonderful first night and breakfast on the Club level and had just finished a delicious lunch at Blakes Bistro when we got a call that our daughter was admitted to the hospital in our home town because she was... Read more
from Houston, TX
Submitted on 13-07-2016
Traveling with four grandchildren made for different choices and experiences than our usual options. On a positive note, the resort management must treat their employees well because every staff encounter was pleasant, efficient and helpful. Valet attendants and the check-in staff were great. The breakfast buffet was excellent -- especially the omelette station quality. The ice cream/coffee shop was a nice touch. Poolside service and dining, excellent. On a less positive note, there we... Read more
from
Submitted on 16-07-2016
My husband and I are first time visters. We have stayed in many hotels because of my husbands job, but by far this was the best stay ever. The people here welcome you with a smile and go out of their way to make sure your stay is amazing. We went to the Grotto for a quick lunch but didn't have a reservation, but they let us set at the bar where Desiree the bartender took amazing care of us. The calamari was the best I've ever eaten. On our first night we ate at The Steak House, where Jennifer to... Read more
from
Submitted on 17-07-2016
Hotel room with balcony and nice Gulf view. Room Service and in house restaraunts were excellent. Staff was very attentive. Nice pool area and kid friendly. A very nice time! Hotel is not far from Strand District and close to Moody Gardens. Beaches are clean and chairs and umbrellas available. Other dining nearby as well. overall great experience
from Dallas, Texas
Submitted on 17-07-2016
My wife and I had a short weekend getaway at the San Luis and loved it. We stayed on the club level which was nice since there were no children on the floor. There was also a nice selection of candy and bottled water as soon as we got off the elevator. The club level also included room service breakfast, a small bottle of bubbly, and valet parking. The hotel amenities were also very nice. We tried the steakhouse and loved the food and we also spent many nights in the pool. I really liked that th... Read more
from
Submitted on 18-07-2016
Girls trip to Galveston island and the San Luis Resort! We stayed for three nights. We were in a suite with a connecting room. The room was nice but a little dated. The hotel is being updated currently. Beautiful views of the Gulf and Seawall Blvd. This resort has a stunning lobby area and awesome grounds. Our goal was pool time. We spent all day Friday at the pool. Rented a cabana and ordered food and drinks. It was a lot of fun but the large pool was extremely crowded. Saturday we had a cabana... Read more
from Richmond, Texas
Submitted on 18-07-2016
About every two years we sneak away for a few days to the San Luis, never disappointed. Great room with balcony ocean view, sumptuous free breakfast ordered in, hours at the pool's adult-area swim-up bar with good food, close for a walk on the beach. The front desk continues to be remarkably slow almost all of the time with concierge, checking-in/out, and guests all in the same line. Ever friendly staff everywhere you wander.
from
Submitted on 19-07-2016
By far... Hands down... One of THE best places my husband and I have had the pleasure of staying! The staff, starting with valet when we arrived,were smiling, polite, and didn't hesitate to ask how we were and if we needed anything. The rooms are top notch and beautifully updated. H2O bar is amazing. The Steakhouse had one of the best steaks I have ever had.Thank you San Luis for making this one of the best anniversaries I have ever had. We will definitely be back! This place ROCKS!
from Fort worth
Submitted on 19-07-2016
I have never received such a great experience in my life everyone from maintenance to housekeeping was so Friendly and always ask us if everything was ok our room was the best and the Philette, Jennifer, Jacob was so helpful??? I would highly recommend this place We go down every year and so far this has been the best place we have stayed ???????
from Lafayette, Louisiana
Submitted on 21-07-2016
We have traveled to several resorts all over and this resort is one of the best. Very clean, happy and polite staff, great food, no waiting in lines to eat the list can go on. Spa- one of the best massages I have ever received. The entire spa experience is five stars. Pool- family friend with an adult sections. Again very clean and friendly staff. The Steak House- is the best steak and service EVER. I could have eaten my steak with a spoon thats how tender it was. We stayed on the tenth flo... Read more
from
Submitted on 21-07-2016
Cons - Abysmal customer service, we arrived at 4pm which is check in time and were made to wait till 5pm for our room to be ready by a exceptionally rude receptionist (name of Summer Ann) - pool area is more of a night club vibe with loud music, a busy bar and the water heated to the temperature of a hot bath, not at all refreshing. - noisy of an evening - too many more examples of poor customer service around the resort to list Pros - good location - clean rooms
from Dallas
Submitted on 24-07-2016
Enjoyed our stay at the San Luis and particularly their amenities (the poolside swim-up bar) for a relaxing few days during our stay. We had a 2BR condo that we shared with our adult daughter who was also getting away for a little R&R as well. Galveston has always been a favorite and the San Luis made it special this trip for us.
from Galveston, Texas
Submitted on 25-07-2016
Pool is disgusting and dirty. Finally got in to cool down, haha it's so warm there was no point. Peoples hair and LOTS of unknowns floating in the water. Not what I've experienced here on previous trips. Basically ruining our vacation
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