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Hilton Garden Inn Frisco

Dallas / Fort Worth, TX, US (DFW)

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Based on 361 reviews
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Hilton Garden Inn Frisco
7550 Gaylord Parkway, Frisco, TX US 75034

Enjoy events and pro basketball and hockey at the Dr. Pepper Arena, more great shopping at The Shops at Legacy and IKEA, and plenty of nearby golfing. Our Hilton Garden Inn Frisco hotel is also close to corporations such as Dr. Pepper, JC Penney and Ericsson. No transportation? No worries ? our convenient complimentary shuttle can take you anywhere within a 5-mile radius.Our Hilton Garden Inn hotel in Frisco, TX features 102 guest rooms with just what it takes to make you feel comfortable:* One king or two queen Garden Sleep System? adjustable beds* Plush bedding with crisp linens and hypoallergenic down pillows* 32" flat-screen TV with premium cable channels* Spacious work desk with a Herman Miller Mirra® ergonomic desk chair* Complimentary high-speed Internet access* PrinterOn® remote printing services* Hospitality center featuring a microwave, refrigerator, and coffee maker* Complimentary in-room Starbucks® coffee* Complimentary Neutrogena® bath productsFew hotels in Frisco, Texas conferences, social events, or weddings. We have three flexible event spaces and can accommodate up to 233 guests in our Frisco Bridges ballroom. In addition to our event space, our Frisco, TX hotel offers many other great amenities:* The Great American Grill®, with cooked-to-order breakfasts, dinners, and room service* Cozy Pavilion Lounge, serving a variety of beer, wine, and cocktails in a relaxing setting* 24-hour Pavilion Pantry® convenience mart* 24-hour complete executive business center* On-site fitness facility* Outdoor pool and whirlpool* Stay Fit Kits® available for in-room guest fitnessOur Hilton Garden Inn Frisco hotel is also close to key local business destinations:* Dr. Pepper Snapple Group* Ericsson* Frito Lay* HP Enterprise Services* JC Penney* Oracle* Nortel* PepsiCo* T-Mobile* United Health Group* Yum BrandsOur hotel in Frisco, Texas is surrounded by wonderful attractions. No matter the reason for your visit, we hope you get the chance to visit a few of these nearby places:* Dr. Pepper Arena ? home of Texas Tornado hockey and Texas Legends basketball* Dr. Pepper Ballpark - home of the Frisco RoughRiders baseball team* Frisco Conference Center* Hawaiian Falls Waterpark* IKEA* Pizza Hut Park - home of the FC Dallas soccer team* Stonebriar Centre Mall* The Shops at LegacyOur attentive staff is ready and waiting to make your stay absolutely enjoyable. So come and enjoy the wonderful amenities, ideal location, and warm hospitality of our Hilton Garden Inn Frisco hotel.***** Everything. Right where you need it.®*****

Amenities Include: Meeting Rooms, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 361 reviews
from orlando
Submitted on 10-05-2016
From the time you walk in you are welcome til the time you leave. staff is very courteous and helful. Rooms was very clean and comfortable. Having a shuttle came in hand too. Would definetly stay again.
Submitted on 17-05-2016
Great location for the event we went to! Am a Gold member so the free breakfast was amazing, and the breakfast staff was the best. The front desk staff was great and our room was super clean! Great job housekeeping! And thank you to the shuttle drive who took us to the Toyota stadium for the concert! If we attend the off the rails tour again the HGI will be where we will stay!
from Jonesboro, Georgia
Submitted on 20-05-2016
The staff was so welcoming and accommodating with my questions and/or request. They always greeted the guest with a smile, good morning, afternoon, evening, etc. The rooms were just as nice and comfortable.
from Atlanta
Submitted on 22-05-2016
I had business at the HP Campus and found this hotel to be at a great location. As I have stated on many of these reviews, I never have bad experiences at Hilton Garden Inns. The hotel is very clean and the staff was great.
from Conroe, TX
Submitted on 25-05-2016
The room was very clean upon arrival and maid service did a great job while we were gone the next day. Bed was comfortable and had an adjustment option for firmness. Great location directly across from the hockey rink.
from Frisco, Texas
Submitted on 30-05-2016
I enjoyed staying at this establishment. The front desk was very helpful and the cleaning ladies said hello every time they saw us. Literally did not have to leave my room for anything besides dinner.
from Arlington, United States
Submitted on 02-06-2016
Thanks so very much for everything and you took care of our service dog. Excellent customer service will definetley return. Thanks for the excellent service. We used the shuttle which is the best thing to offer your guest for free of service. Will definetley do it again.
from La Jolla, California
Submitted on 08-06-2016
Came into town and Stayed here to celebrate a friends birthday. Was a good hotel and very nice stay. Will stay here again. I Didn't have any breakfast but did hit up the bar for pre party before the birthday party. Everybody was friendly here. Rooms were okay. Bed was a bit worn but at the end of a long day it was fine.
from Belton, Missouri
Submitted on 09-06-2016
Our first time staying at a Hilton. Mental image has always been one of extreme quality. Found out it isn't any better quality than most mid-range hotels/motels. The fact that they wanted to charge $10.95 for breakfast buffet really blew my mind, considering this was in the "midwest" where everything is more affordable. I could understand that charge if I was on the east coast somewhere. The furnishings in the rooms were no better than any mid-range motel, in fact less than some. Will probably ... Read more
from Toronto, Canada
Submitted on 12-06-2016
Hotel is comfortable and clean and located very near the customer I visit in Plano. Plenty of great restaurants and the hotel shuttle is happy to drive you to and from these restaurants. As a busines traveller, I make use of the Fitness Center unfortunately this Fitness Center needs a major update, the equipment is old and in need of repair, 1 of the 2 treadmills doesn't even work.
from North Salt Lake, United States
Submitted on 12-06-2016
Room was clean and spacious. The sleep number bed was nice touch. My only complaint is the price of breakfast. Room was clean and spacious. Would stay there again. Staff was friendly and helpful. They helped me with several issues and took care of each one.
from Cypress, Texas
Submitted on 20-06-2016
Stayed here before with no issue. Now the hotel is surrounded by construction and could be a contributing factor to the vehicle break-ins. A couple had their truck parked out back and the window was shattered and truck emptied. My coworker had his rental Yukon attempted to be broke in to. The passengers side window was almost popped out of the side track of the door. There was absolutely nothing in it to warrant a break in. Both vehicles were parked in the back. Fire alarm went off at 5:41am a... Read more
from Tampa, United States
Submitted on 26-06-2016
We stayed at this hotel during a soccer showcase at Toyota Park in Frisco, TX. Hotel was clean, room and bathroom were clean. Breakfast was delicious. Gym was excellent. Would definitely stay here again.
from Northvale, New Jersey
Submitted on 27-06-2016
Excellent location near to stores and restaurants, friendly staff, great food and they do their best to accommodate you to make your stay a pleasant experience. We stayed for a week for a soccer tournament and enjoyed every single day!
Submitted on 27-06-2016
This Hilton Garden Inn is central to most everything in Frisco. There are plenty of shops and activities that are no more than 30 minutes away. The staff is great, the dinner in the restaurant downstairs was awesome and the pool was a welcome relief every night. On top of all that this hotel sits right across the street from the minor league baseball team and you can walk across the street on a cool night and catch a nice game.
from Conway, Arkansas, United States
Submitted on 28-06-2016
Decent hotel. Room was ok, bar was really good so appreciated the bartender and he walked a very intoxicated customer back to their room so he deserves kudos. I usually stay around the corner at the Hilton but bartender staying open late and good vibe make me think I should spend a bit less and enjoy
from San Antonio, United States
Submitted on 01-07-2016
Accommodating - very clean - friendly employees - conveniently located to mall, restaurants and interstate. Pleasant stay. Small fridge and microwave in room. Hairdryer in bathroom. Kuerig coffee maker. Adjustable bed.
from Elmira, New York
Submitted on 05-07-2016
I came in for a business trip, 2 night stay. Wverything went very well. The staff was very helpful. The room was clean and well kept and the amenities were fine for my stay. Loxation is great and i would stay there again.
from Oklahoma City
Submitted on 08-07-2016
Rooms were clean. The breakfast is filling with lots of options to choose from. Great location area seemed to be safe. Family enjoyed the pool. Beds were adjustable. Rooms were quite, had some construction noise in the morning to come into room from the hotel being built next to it, but other than that very quite at night.
from Ponder, Texas
Submitted on 11-07-2016
Nothing but good things to say about this property. It is close to Stonebriar Center and across the street from the ballpark and Dr. Pepper Center. The staff here is very friendly, the rooms are clean, and no complaints. They are building a high rise building behind the property so if noise bothers you, request a room facing the street. A ton of restaurants in the area and would definitely come back here again.
from Bushland, Texas
Submitted on 13-07-2016
This hotel was very clean and the staff was very friendly. We had a group of 10 rooms, and all of our team seemed very happy with the choice. The pool area was nice and the pool was clean. Our kids enjoyed cooling off after a couple long, hot days of softball!
Submitted on 14-07-2016
The Hilton Garden Inn was the ultimate facility for comfort, cleanliness, and overall satisfaction. I can not think of any area that could use improvement. The custom breakfast was totally delicious and topped off my stay.
from Houston, Texas
Submitted on 25-07-2016
I would highly recommend this hotel to everyone! From the environment, rooms to staff and management. Truly a class act with great, caring, genuine attention to their guests needs.Great job as one of Hilton properties, The Best in this area!
from Dallas, Texas
Submitted on 27-07-2016
Everything would be perfect if they provided free breakfast. Everybody has to pay $10 to have breakfast each day. Also, the front desk women should work on being more professional with their image and grooming.
from Streamwood, Illinois
Submitted on 30-07-2016
I only stayed here for one night, but it was a very pleasant stay. The hotel staff was very friendly when I checked in. I was greeted with a smile and a very friendly attitude. Every staff member I saw smiled and said hello. The room was spacious, clean and comfortable. We ate in the restaurant the night we checked in. The service was very slow. The server took our order right away, but it took 45 minutes to get our meals. It wasn't a busy night - there were only 2 other people in the di... Read more
from OK
Submitted on 10-08-2016
Everything was perfect with the hotel. The city of Frisco needs to install a Ped Xing across Gaylord Pkwy to the Dr. Pepper Arena. With the additional hotels being built north of Gaylord this is a major safety factor.
from Cleveland, Ohio
Submitted on 12-08-2016
great staff, excellent service by front desk staff! the exceeded my needs and they were helpful. the hotel lication is perfect and the iffer shuttle service within five miles. there are plenty if dining choices, shopping plazas and a great mall in the vicinity! i would abdolutely recommend stating here when visiting the area!
from Hot Springs, Arkansas
Submitted on 28-08-2016
Great location, excellent staff, comfortable room. Especially enjoyed the extensive breakfast offering. Shopping convenience and access to ball park and other entertainment venues great. Nebraska Furniture Mart close by
from Houston, Texas
Submitted on 30-08-2016
I really like the hotel. It was clean and the room was spacious. They had dinner and an eating area. We had other plans, but it smelled good! The front desk was friendly. Check in on my app was a breeze. The area is nice and has options for shopping and dining. We will be back.
from Bowie, Texas, United States
Submitted on 30-08-2016
Good rooms and good service. Staff were extremely friendly and helpful. We did not use the pool, but the exercise room was well equipped, and the equipment was in top shape. Restaurant experience was very good and the waiter was extremely nice and helpful. He checked on us every three or four minutes and was quick to fill our glasses.
from Wolfe City, Texas
Submitted on 31-08-2016
Was perfect for our trip it worked out being picky only complaint no pay per view for new releases. I would recommend this hotel it was very clean staff was great. location is awesome close to everything
Submitted on 02-09-2016
I already heard abt the hospitality in Dallas and Frisco and the Garden just confirmed everything that everybody said abt the city. I'm definitely looking forward to revisit the city and stay at the garden one more time.
Submitted on 12-09-2016
This hotel was very clean and the staff was very friendly. Housekeeping did an excellent job. The breakfast was delicious. Nice pool and good gym facilities if you are into that sort of thing. I will definitely be back.
from Melbourne, Australia
Submitted on 12-09-2016
We booked 2 rooms for two nights and was checked in a two very friendly ladies, Jessica and ?? (Could not read the small text on her name tag). We were soon in our rooms, on opposite side of the aisle on the 4th floor. The rooms are typical HGI with comfortable beds, armchair and ottoman, desk, microwave, fridge and Kuerig coffe tea making machine. The Air conditioning worked quietly and well. And of course, a small sofa instead of armchair would be nicer for couples. The bathroom was very clean... Read more
from Charleston, United States
Submitted on 16-09-2016
Stayed here and the rooms was great! Nice and quiet. Staff was awesome! Across from Dallas Stars practice arena, walking distance to Frisco Roughriders ball park and IKEA less than 1/2 mile. Great location and easily accessible to highways. Definitely would stay there again!
from Abilene, United States
Submitted on 27-09-2016
Right across from Frisco's Convention Center, which is adjacent to Embassy Suites. A new, beautiful, clean hotel with reasonable prices, large rooms, double beds, and separate sitting area with second TV. Super clean (and smells good too...!!!)
Submitted on 27-09-2016
VERY UPSET WRONG PRICE WAS GIVEN TO ME OVER THE PHONE and he was very rude I was unhappy and I was not welcomed at the desk the lady did not make this process better she was rude I was very unhappy the whole time when I did my reservation the man on the phone did not tell me the correct price and I asked several times
from Calumet City, Illinois
Submitted on 03-10-2016
The first red flag was when I stepped off the elevator after checking in and it was bags of garbage on the floor directly across from the elevators. Yes, housekeeping was in the process of "cleaning" rooms but still no excuse. First impressions are everything. Checked in on a Friday...Saturday housekeeping came after I left the room and did not clean it. All they did was literally make my bed and leave. I called to the front desk to let them know my room hadnt been cleaned. They didnt even take ... Read more
from Killeen, Texas
Submitted on 03-10-2016
Everything was terrific during our stay, until I got the e-mail statement for our final bill. There were two charges made at the restaurant to our room, but we never once at there or ordered room service. We told the desk staff a few minutes after check-out and they said the charges would be taken off...we shall see. This makes me uncertain about another stay here after this experience.
from Cortlandt Manor
Submitted on 05-10-2016
Hilton Garden Inn of Frisco is my preferred hotel in the Frisco area. * Friendly, helpful staff * Courtesy upgrades offered on occasion * Usual comfy Hilton beds * Small outdoor pool * Convenient location with access to highways, a gazillion restaurants within walking distance (Stonebriar Centre open air mall), and Frisco's Convention Center * Evening bar on premises with limited hours * A/C is reasonably quiet * In-room Keurig coffee maker, microwave, mini-fridge. * USA Today and WSJ both offe... Read more
Submitted on 08-10-2016
Always a great place to stay! Rooms are always clean and comfortable and the service is always great! Perfect location to everything in Frisco/McKinney area. Great staff, safe parking, and great view from the room!
from Dallas, United States
Submitted on 10-10-2016
Nice hotel, across the street from the convention center. Breakfast is $10. Rooms are OK, well lit.Staff were nice no one went up and above but did their job. Free shuttle to local spots that are close.
from El Paso, Texas
Submitted on 11-10-2016
Clean room, great location. Staff was very helpful and friendly. Breakfast was delicious and had a good variety. Needed a blanket and was given a cozy comforter. Our trip came during a busy weekend in the city but all seemed to run smoothly. Thank you to the staff.
from Burkburnett, Texas
Submitted on 22-10-2016
Convenient, clean, reasonable cost. Breakfast options were pretty good, but you either need to pay more for the room or pay a separate cost. Note: Hilton offers Military family rate that is awesome and includes breakfast...thanks! I noticed several school sports teams (girls) staying there, but didn't have any issues with noise, etc. No complaints, would stay there again.
from Rowlett, Texas
Submitted on 26-10-2016
After a full evening wining and dining at a Gala Party across the street we decided to stay at this hotel instead of driving home. Checked in earlier in the day with open arms greeting us. Front desk staff was very friendly and very informative about the hotel accommadations.
from Redlands, CA, United States
Submitted on 29-10-2016
ROOM was clean. FOOD was bad, but SERVICE WAS EXCELLENT. POWER went off at 1 AM Saturday night, and had no way to escape from 4th floor via wheelchair that I use. Fortunately , power was only off for 1.5 hours until 2:30 AM.
from Saint Louis, Missouri
Submitted on 29-10-2016
Came to town on business. I was able to get a shuttle to and from the office at the time I wanted. Internet allowed me to work from my room. The bartender was wonderful. As soon as I walked in the restaurant on the 2nd day he knew what I was drinking (and it was only Tea). He was very friendly. If the restaurant had a bigger selection I would have rated the hotel higher.
from Los Angeles, California
Submitted on 30-10-2016
We stayed at Frisco location for 4 nights. The cleaning of room was terrible and there's 2 cups for coffee but one sugar package and after I used it and there were no more sugar but a day after they left one sugar package again. 3rd night we left our room at 9:00 am and we came back at 10:30 at night and we saw our room never been touch. The towels were on the floor and no shampoo and no one made our bed either and all the coffee trash on the counters. The room has no safe box. The hotel is ver... Read more
from San Antonio
Submitted on 05-11-2016
Good location and friendly staff. The rate was great for area. Nice lobby but rooms seemed a bit outdated. Staff was very friendly and shuttle driver, Carlos, did great job of helping us get to our event nearby. thank No parking in lot the second night of stay was frustrating.
from Chicago, United States
Submitted on 06-11-2016
Staff was superb. Room was immaculate. Overall hotel was a great place to stay. Bed was incredibly comfortable and adjustable if needed. Breakfast was much better than you would expect and you have options. Food pantry in hotel was great for snacks.
from Dallas, Texas
Submitted on 08-11-2016
Hilton Garden Inn is a great location to convention center. An easy walk across the street. The Microwave & Refrigerator are a plus in rooms along with the 24 hour convenient store. I have stayed there 3+ times for events at the convention center.
from Texas, United States
Submitted on 10-11-2016
Had to stay one extra evening on a trip to IKEA a few weeks ago and decided to stay here. So glad I did. We were wasted after 9.5 hours of shopping and needed some GREAT beds to crash in. This place hit the mark. Room was large, clean and our family fit perfectly in it. It was quiet and we all got a great nights sleep. Would highly recommend.
from Charleston, United States
Submitted on 10-11-2016
Beautiful atmosphere! Nice lobby with plenty of places to have a quiet conversation or a group setting. Small and quaint lobby but the rooms are big and the beds so comfortable! Great staff at the front desk. When I came in early in the morning after a long trip the chef made he best omelet! Small bar but nice wines and wonderful bartender.
from Hillsboro, Texas
Submitted on 12-11-2016
The check in- check out process was flawless. Each staff enjoyed their job and it showed because the anticipated needs and exceeded expectations. If your spending the night or a few days in Frisco, the property will exceed your expectations.
from Dusseldorf, Germany
Submitted on 13-11-2016
It is very close to the highway, very close to the myriad of businesses springing up all around Frisco and Plano, it is very close to the Stonebriars Mall in Frisco. It has an outside pool, very convenient when that oppressive heat hits Dallas. The breakfast area is functional, with limited but sufficient choice. On request cooked meals are also available for breakfast. The restaurant area is furnished with water and coffee so if you get bored in the room you can go to the lobby and work from th... Read more
from Savannah, United States
Submitted on 13-11-2016
The staff, especially the restaurant and bar staff, were incredibly friendly and welcoming. Always tried to anticipate needs and strike up pleasant conversations. It's always nice to be treated with friendly respect on business trips, and Hilton Garden Inn Frisco's staff really delivered.
from Lake Forest, California
Submitted on 14-11-2016
The entire staff was friendly. They went out of their way to assist my family. Restaurant and bar manager was great. Reasonable prices for a family. Clean and quiet rooms. Easy check-in. Helpful on providing directions.
from Bryan, Texas
Submitted on 18-11-2016
Holes is getting older, but well maintained. Standard Garden Inn. Starting to take cheaper shortcuts. Free Wi-fi download speeds less than 1.5 mb. Extra fee for faster. No real glasses in room, only paper and plastic. Coffee in lobby disappears at 10 AM. No cookies in the morning. Active construction behind hotel.
from Edmond, Oklahoma
Submitted on 19-11-2016
Very clean & friendly! Breakfast was excellent - included FRESH fruit daily along with several hot items. I will be saving this hotel for future stays. Located in a great area surrounded by lots of restaurants and shopping.
from Indianapolis, IN, United States
Submitted on 25-11-2016
Typical solid experience. Comfortable beds. Easy access to the highways. Excellent location with close by restaurants, night life. Was here for a wedding nearby. No extra frills. A slightly dated garden inn, but not very noticeable. Surrounded by many (greater than 100 in less than 5-10 min radius) restaurants, both local and chain.
from Midland, Texas
Submitted on 26-11-2016
Beds are very uncomfortable. Location is great and price was good. The location is good but will stay at a sister properly to avoid the uncomfortable adjustable beds. Cell service was not good in the room, internet was slow.
from Grant, United States
Submitted on 29-11-2016
I would recommend this hotel...GREAT location, close to shopping and restaurants. Hotel was very clean and decorated so cute for the Christmas Holiday and staff was there for anything that you needed.
from Houston, United States
Submitted on 01-12-2016
Enjoyed my stay in Frisco. Breakfast was excellent, service and staff were top notch. Everything was clean. Parking lot was good and well lit. Lots of restaurants around for dinner. Easy to find. Internet speed was ok.