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Hilton Garden Inn El Paso Airport

Fort Bliss (El Paso), TX, US (BIF)

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Based on 326 reviews
Nearby points of interest also include Gene Roddenberry Planetarium and Ascarate Lake City Park.
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Hilton Garden Inn El Paso Airport
6650 Gateway Blvd E, Fort Bliss (El Paso), TX US 79915

Hotel Features. 
Hilton Garden Inn El Paso Airport features a restaurant. Room service is available. Recreational amenities include an outdoor pool and a fitness facility. This 3-star property has a business center and offers business services. Guest parking is complimentary.

Air-conditioned guestrooms at Hilton Garden Inn El Paso Airport feature coffee/tea makers and complimentary weekday newspapers. Accommodations include refrigerators and microwaves. High-speed Internet access is available. Guestrooms offer speakerphones with voice mail. 32-inch LCD televisions have cable channels. Rooms also include blackout drapes/curtains and hair dryers.

Additional property amenities include multilingual staff and laundry facilities.

  • Business Center
  • Business Services
  • Dry Cleaning Service
  • Express Check-Out
  • Fitness Facility
  • Free Parking
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Swimming Pool
  • Wheelchair Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 326 reviews
from Phoenix, Arizona
Submitted on 01-05-2016
It's a standard hotel. Dave yourself the money and go with a Hampton inn or other Hilton family hotel. The garden inns are always over priced and over rated. I'm not sure what Hilton sees in thes hotels. They have s mall bar but that doesn't make them worth he extra money. I'd rather have softer toilet paper. It was brutal at this place.
from Raleigh, NC
Submitted on 05-05-2016
We stayed one Saturday night, on our way through El Paso. Arrived late, pleased to find a very comfortable room, soothing decor, comfortable bed. In the morning, the counter staff was able to direct us to a nearby church, and we returned after church for their above-average complimentary breakfast. I noticed an inviting outdoor pool, but could not linger to enjoy it. This is not a 5-star hotel, but it is tops in its category (a 5-star 3-star hotel).
from Las Cruces, New Mexico
Submitted on 10-05-2016
We were met by a very friendly host at the counter who quickly realized we would be leaving for an early flight and would not be there for breakfast. She offered to give us Hilton Honors points to make up for our not being able to enjoy the breakfast at the hotel.
from Dover, Delaware
Submitted on 18-05-2016
I love Hiltons, they are a pretty standard product across the board, which helps take the guess work out of searching for a hotel. Maybe it was just a one off experience, but the 3rd floor that I stayed on smelled very very musty. Not sure if it was just that floor or all the floors, but a few steps from the elevator and the scent was definitely noticeable. Once you get inside your room the smell is either gone or you are used to it. The room is a standard HGI one. Nothing great but nothing bad ... Read more
from Sierra Vista, United States
Submitted on 24-05-2016
Awesome hotel. Clean, crisp, and comfortable. From the lobby to the room, this hotel is hands down one of the nicer hotels I've stayed in. Don't let it's location fool you. The rooms were sound proof, clean, and had all the amenities one could want.
from Lubboc k, United States
Submitted on 01-06-2016
As a professional who travels 26 weekends a year I found this facility as satisfactory overall. Breakfast was a plus but overpriced. Would have liked the room to be a bit cooler and the water 5 degrees warmer. Internet was good and staff was friendly. Had to get new door card X3 during two day stay was only major issue.
from Milwaukee, United States
Submitted on 10-06-2016
Excellent staff and facility. A little bit pricy but very comfortable and a good location for my needs. Front desk personnel are outstanding and, after a week, got to know them very well. They welcomed me back home every night.
Submitted on 14-06-2016
My stay was fine up until the point I went to the lobby to get a cup of coffee about 10pm. There is no coffee in the lobby for guests. You have to use what is in your room (old & stale), purchase a k-cup in the pantry, or wait for breakfast. This just seemed strange that there isn't coffee for guests 24/7.
from Peoria, United States
Submitted on 24-06-2016
This property is located only minutes from the airport. There are several local and chain restaurants only minutes away as well. Only 10 minutes from downtown to attend the baseball games. They have a great food menu and drink menu as well. The staff is very friendly and helpful with local knowledge.
from Wichita, KS
Submitted on 26-06-2016
For the most part, this is your typical airport HGI. It is located within a few minutes to the airport. Everyone was very friendly. I ate dinner in the restaurant and it was very good. If you have an early flight, this is a very good choice. I would stay here again
from Odessa, Texas
Submitted on 03-07-2016
We have stayed at this hotel on numerous occasions within the past 3-4 years & have been completely satisfied on every visit. Staff is friendly & helpful. You can tell the employees enjoy their job & workplace. I absolutely Love this place!
from Texas
Submitted on 05-07-2016
I was going to be in El Paso for just one evening so I booked this hotel through Trip Advisor based on reviews. We arrived to check in and the customer service from the front counter lady was excellent. We checked in and it was fast and efficient. We went to our room and it was great. It was clean, it had everything we needed for a one night stay and more. We were placed on the 3rd floor so we experienced no traffic noise or noise from other hotel guests either. The room was equipped with a... Read more
Submitted on 06-07-2016
Extremely clean Spacious rooms Great location to shopping malls and plazas, movies not super close to airport but stay is worth the extra time to get earlier to make it to airport Great price for HHonors member Very Friendly helpful staff Free breakfast Felt 100% safe and comfortable Nice bar for cocktails. Nice pool and hot tub
from Kissimmee
Submitted on 07-07-2016
I always stay at Hilton Garden Inn at El Paso whenever I travel to this area. I am assured that the room will be clean and comfortable with professional staff that is friendly. They make you feel at home. It is close to all shops and restaurants and to the airport. Would highly recommend.
from Chicago, Illinois
Submitted on 07-07-2016
Quite close to the US Mex border. . The shuttle has a 3 mile radius and the drivers are helpful in finding restaurants, Target, Walgreens etc. The support staff really understand customer service ..... really good at anticipating needs. Rooms are what you would expect... maybe a bit above the norm. I would definitely choose to stay here next time
Submitted on 07-07-2016
Excellent, attentive staff. We were delayed because of the weather. The front desk staff was very courteous and reassuring. The hotel is very nice and centrally located to shopping and restaurants. Very pleasant stay!
from Houston, Texas
Submitted on 08-07-2016
I love this hotel when I travel to El Paso! The property is well-maintained and the front desk is always more than capable of helping me with requests. I depend on my omelette for breakfast! It is always delicious.
from Bosque Farms, New Mexico
Submitted on 09-07-2016
Stayed here on a business trip for two nights. Room was very clean and spacious. Nice shower. Lobby / Lounge / Bar area very welcoming and there was great live entertainment in the early evening. Breakfast was good for hotel fare.
from Detroit, Michigan
Submitted on 11-07-2016
It was very nice stay, all personnel it's greatly friendly and high quality service I like that it has pool and hot tub, and both worked real well There is also a patio area next to the bar very nice and comfortable
from Burbank, United States
Submitted on 11-07-2016
Close to Airport, Convenient, Close to Border Crossing, Room was Very clean, comfortable bed and very quiet. Only drawback was a smell of crude oil at night time, due to a refinery next to Hotel. Not a major issue.
from Fisherville, Kentucky
Submitted on 12-07-2016
I stayed here while on business in the El Paso area. This hotel more than met my expectations of a Hilton property. The check in experience was easy and my room was very nice with the exception of the bed, it was a memory foam mattress that was just uncomfortable to say the least. The rest of the hotel and amenities were great as was the staff. The breakfast was excellent as well although a little pricey as most Hilton Garden Inns are without breakfast coupons. The hotel was located right off I-... Read more
from Tucson, Arizona
Submitted on 14-07-2016
Im a manager of a girls basketball team and we traveled to El Paso for a tournament. We loved the stay at the Garden Inn. The rooms were roomy, the front desk was wonderful and very helpful with all of our needs. The breakfast was over the top and was more than we expected. Its very important our girls eat a good hot breakfast and that wasnt an issue. Facility was clean,orderly and modern.
from Broomfield
Submitted on 18-07-2016
This hotel was Excellent, the location was perfect ,is located next to Highway 10th and very close to Cielo Vista mall ,Sam's , many restaurants ,very friendly staff and rooms were nice a clean .I will stay there any time I'm in El paso .
from Dallas, TX, United States
Submitted on 18-07-2016
I usually do not stay in this facility, but due to availability found myself at this location. This location lived up to the brand name, with no drop in quality or service. The staff were pleasant and attentive. Eager to take care of any need. I actually had dinner and breakfast at the hotel, in the lobby restaurant and the food was amazing each time. The dinner menu has a wide selection of food choices and the service was "spot on". I am a big breakfast person and the made-to-order omelet... Read more
from Gulf Breeze, Florida
Submitted on 20-07-2016
My colleague and I had reservations here for a week night stay. Upon entering the property I was able to check in, however due to being overbooked, my colleague was sent across the highway to the Hampton Inn. While I appreciate the staff arranging a room, El Paso is not the safest place for a single woman to be by herself. We both had reservations and she was basically moved as she did not have Diamond status with Hilton. I think this was very unprofessional and beware that even if you have a re... Read more
from Farmington, New Mexico
Submitted on 20-07-2016
Everything was great except the internet. great staff, friendly, and quick. They let me in prior to the arrival time, as a special request. I was very satisfied with the stay and staff. Breakfast was fast and good.
from El Paso, United States
Submitted on 22-07-2016
Not a bad hotel. Has issues. Not as nice as other Hiltons in bigger cities. When I stayed, Cable was not working and the Air con would not cool the room down. This is important in El Paso when you work all day and it's 100+ deg outside.
Submitted on 25-07-2016
As always Hilton Group of Hotels, live up to their standard of fresh clean bedsheets. My Family always prefer Hilton, and by the way, the food in Hilton Garden Inn is superb. Buffet Breakfast is not that expensive, if you need to workout, there's a gym and a pool to swim
from Toney AL, United States
Submitted on 25-07-2016
Great hotel and staff, quiet rooms, excellent cleaning staff. I will be returning to stay at this hotel soon. Breakfast was an excellent e4xperience with cook to order chef, hot tub was a welcomed friend after a long day.
from San ANtonio, United States
Submitted on 25-07-2016
I had a great stay at the Hilton Garden Inn in El Paso. The room was very clean and the internet was fast. The cooked to order breakfast was delicious. The Business Center provided printing capabilities so that I could preview my presentation.
from El Paso, United States
Submitted on 25-07-2016
On my recent business trip I found the staff very pleasant and polite. Clean up to date rooms. Easy access from the highway and just a few minuets from the airport. Breakfast was very fast and dinner was good. I would happily recommend for business or personal trips. Price was reasonable.
from Las Cruces, United States
Submitted on 26-07-2016
Excellent experience. Location near airport and near other shopping areas. Easy to locate close to ramp exit. Staff was professional and courteous. Rooms were clean and when requesting additional items, staff was prompt. Loved the the scent as I walked in the front door. Clean and fresh aroma!
from Temple, United States
Submitted on 26-07-2016
Hotel lived up to the Hilton brand, excellent staff and very courteous. Onsite breakfast was outstanding and convenient again the staff was superb. I would highly recommend this hotel for any stay in the El Paso area.
from Houston, United States
Submitted on 31-07-2016
Centrally located property. Helpful hotel staff, great breakfast selection. Delish omelette topped with New Mexico style red chili spicey but not over powering. Rooms clean. Pool area clean and well maintained.
from Wichita, United States
Submitted on 31-07-2016
I've stayed at this hotel numerous times and I'm always impressed. My reason for being impressed is the professional and friendly manner in which the staff conduct themselves towards me and my business guests. The staff at this hotel are exemplary and worth commending. Typically this level of customer service is a direct result of its management, so kudos to the GM and Front Desk Manager!
from Las Cruces, United States
Submitted on 05-08-2016
Clean, very friendly staff, efficient check-in and check-out. Would not expect anything less from a Hilton Branded Hotel. I have stayed here multiple times and would continue to stay here in the future.
from Austin, Texas
Submitted on 21-08-2016
I arrived after midnight. My request for additional items were met. Wake up call was offered. My overall experience was great. I booked HHonors and was able to secure a cheaper rate. Check in concierge was very helpful.
from Odessa, Texas
Submitted on 30-08-2016
Great location, nice and clean with a great bar & breakfast. Located near several restaurants and several bars for the evening. Staff is very helpful and accommodating. Shuttle to and from shopping and other
from San Antonio, United States
Submitted on 01-09-2016
I recommend this hotel. It's affordable, clean, comfortable and I didn't run into any problems during my stay or in the past. Every time I travel to El Paso I always stay at this hotel if their rates are low.
from Brookings, Oregon
Submitted on 03-09-2016
This hotel was easy to find and get to. Plenty of parking for our van and trailer. convenient to food, gasoline and shopping, with staff willing and able to give directions. i as worried about the railroad tracks, but was told (and the sign in the middle of the track confirmed) that they are no longer used. Nice hot tub and pool. surprisingly quiet given the proximity to the highway. The bed was super comfortable and the room was very clean. And the cookies were delicious although in too shor... Read more
from El Paso, Texas, United States
Submitted on 07-09-2016
Awesome staff and hotel! The location was great and everybody who stayed had a great time! I would definitely stay here again in the near future! I recommend this hotel to anybody thinking about staying here.
Submitted on 11-09-2016
As usual, staff is great. Clean, attractive hotel with decent restaurant. Adjustable firmness mattresses are horrible. They feel like a bed of wet sand encased in cardboard. I'll always call ahead to Hilton hotels from mow on to ensure there are rooms WITHOUT these types of mattresses, or I'll go to Marriott.
from Forney, Texas
Submitted on 12-09-2016
The Hilton Gardens had all the amenities one can ask for shuttle service to and from the airport, great places to eat, and there facility i.e. Pool, hot tub, workout, restaurant and bar were very nice
from Abilene, United States
Submitted on 17-09-2016
It was a very accommodating stay. Hotel was easily accessible from highway. Check in was quick and easy. Rooms very clean and comfortable. Overall environment was quite and relaxing. Staff very polite and helpful. Breakfast was wonderful!!!
from Las Vegas, Nevada
Submitted on 18-09-2016
Rude unfriendly poorly trained staff. Bed was the most uncomfortable I have ever slept in, the floor would have been more comfortable. Be sure you check your receipt carefully they tried to double charge me.
Submitted on 18-09-2016
We spent 2 nights at this hotel and we were very pleased with our experience. All the staff we interacted with was very friendly, attentive and professional. The breakfast buffet was surprisingly good with hot breakfast you could order, fruit options that included papaya, juices, pastries, etc. Rose took very good care of us during breakfast.
Submitted on 21-09-2016
Excellent accommodations, close to everything and clean. Friendly staff. Easy to check in and out and had the tax exemption form at the counter ready to go. Everything went well and swimmingly. Front desk is quite helpful;
from Denver, Pennsylvania
Submitted on 26-09-2016
Great experience. Highly recommended as professional hotel with all amenities, friendly service and easy to check in and out. Courtesy staff always attentive and positive. Great breakfast and workout facilities.
from Davisburg, United States
Submitted on 27-09-2016
Horrible mattress, stinky fridge that froze my food, temperature in the room couldn't adjust to comfortable level. I was working 12 hours days for the whole 3 day weekend and was exhausted but couldn't sleep barely at all due to flip flopping in the bed. It was too hot, turned it down, too cold all night. I usually prefer Hilton hotels for business but not this place.
from Phoenix, Arizona
Submitted on 02-10-2016
Great stay, bed was comfortable and overall clean. Bit pricey for the stay, would possibly stay here again based on the central location requirment. Didn't use any of the amenities but everything seemed fine and working order
from Tyler, Texas
Submitted on 27-10-2016
Enjoyed my and staff great. Overall great place to stay. Loved the view from the room. Nice place to workout very clean. Breakfast was on point. Sevice was excellent. Rooms very clean. Will
from Lubbock, Texas
Submitted on 02-11-2016
Excellent visit enjoyed the stay. Was very convenient and near to sports complex where we played. Food great. Pool clean and outside are clean, Parking was convenient and area was quiet at night. Would definitely recommend to family and friends and would return upon future visits to El Paso area.
from North Houston, Texas
Submitted on 15-11-2016
Very good hotel. Staff very friendly and helpful. Beds and pillows could use updating. Food was good. My first visit to El Paso, so may try another hotel next visit to compare. Felt it was a safe location.
from Burlington, WA, United States
Submitted on 20-11-2016
This was a comfortable and beautifully appointed hotel near the airport in El Paso. The rooms were clean, quiet and extremely comfortable. The staff were pleasant & helpful & there is plenty of shopping and restaurant choices close by.
from Tucson, Arizona
Submitted on 24-11-2016
Stopped here to give ourselves a break in a long trek. Great service, excellent view at night of the city and border area. Breakfast from the grill in the next morning was a great way to start afresh. We determined that we would repeat this choice next time.
Submitted on 25-11-2016
Water pipe broke, setting off fire alarm at 4:30/5am. Kept going off and on. No water for several hours. Stuff happens and you deal with it, but hotel staff seemed entirely unconcerned with the issue and offered no compensation. Couldn't shave, couldn't shower, and couldn't sleep. Hotel was otherwise not bad, but likely would not stay here again.
from Albuquerque, New Mexico
Submitted on 27-11-2016
My wife and I spent one night while visiting family for thanksgiving. The hotel was very clean and well maintained. The staff was very nice and the breakfast was delicious. The only thing keeping me from giving 5 stars is the bed, which was uncomfortable, and a very strange filtration device on the bathroom faucet which made using it challenging. I've stayed at some not so nice hotels in El Paso. If visiting again I would definitely stay here again.
from Columbia, Mississippi
Submitted on 28-11-2016
I said this last year about another Hilton Garden, but after this, I mean it. Never again. One side of "comfort" bed was broken and hubby slept in a hole! Desk clerk not only was annoyed by our mentioning it, but we also received no apology or indication he'd have maintenance look into it. It may have been clean , but if bed is awful and staff indifferent, what's the point?
Submitted on 29-11-2016
The front desk staff not very helpful in giving us a handicap room. Never acknowledged our Hilton Honors Silver membership. Had several Handicap rooms but, insisted on giving us on First floor only. She was very nice to the person before us asking him what floor you want & so on. She also said I will give you room with a beautiful view. When it was our turn, she said she only has handicap room on the first floor. They had three room on the 3rd floor available for handicap which we later found ou... Read more