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Hilton Garden Inn El Paso

El Paso, TX, US (ELP)

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Based on 546 reviews
The Hilton Garden Inn El Paso is located just over one mile from downtown El Paso, at the entrance of the University of Texas El Paso. The hotel featu
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Hilton Garden Inn El Paso
111 West University Avenue, El Paso, TX US 79902

This Hilton Garden Inn hotel in El Paso, Texas is in the heart of El Paso's Entertainment District boasting over 50 restaurants and clubs within a five block area. We feature deluxe accommodations in our 153 guest rooms, complimentary high-speed Internet access, in-room microwaves, refrigerator and dual phone lines.When visiting the Hilton Garden Inn El Paso Hotel be sure to take in the many great attractions such as Ft. Bliss Army Base, Sunland Park Racetrack and Casino, the historic Mission Trails and a walk through the Bhutanese-style of the University of Texas at El Paso (UTEP) campus.***** Everything. Right where you need it. ®*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 546 reviews
Submitted on 18-05-2016
This was our third stay at the HGI El Paso, adjacent to the UTEP campus. Why do we stay here? Good location right off I10, the usual comfortable Hilton room and a dining room. Once we settle in, we don't have to leave until we check out the next morning. On a cross country drive, trying to get to our destination in a limited time, convenience and dependable quality are what we're looking for. This hotel has that consistently.
from Waxahachie, United States
Submitted on 18-05-2016
We were there for a graduation at UTEP. The hotel was very helpful in letting us check-in early. Everything was very clean and cool. The breakfast bar was very good. The service overall was outstanding.
from United States
Submitted on 19-05-2016
I stayed at the hotel with my daughter, the night before I was to have surgery. I was feeling somewhat stressed and really appreciated the warmth and helpfulness of every staff member. The chef even prepared a tasty broth for my liquid diet.
from Hillsboro, Oregon
Submitted on 20-05-2016
The staff at this hotel was very hospitable and professional. Our room was quiet and reasonably comfortable. Only issue was, the room had a definite musty/mildew odor, and it appeared to have a lot of dust collected in places. (Being allergic to both dust and mildew, this was very noticeable for me personally). Breakfast in the restaurant was a little bit bland, but not bad. Nevertheless, overall our stay here was a good experience. We took advantage of the free shuttle, and we were very i... Read more
from Dallas, United States
Submitted on 13-06-2016
I had a clean comfortable room. Staff was friendly and helpful. Breakfast was nothing special to write about. The room had a microwave and small refrigerator which are nice if you were planning to stay a longer period of time.
from Chicago, United States
Submitted on 15-06-2016
Outstanding property - please ask for Ruth she makes the hotel and her attention to detail is second to none. This property is clean well maintained and the staff is outstanding. The pool are is clean and on Saturday's there is a pool party which is awesome- and cold drinks -
from Canyon Lake, Texas
Submitted on 19-06-2016
Very nice facility. Reasonably new and well maintained. I will stay there again on my next trip. The in house restaurant was very well done. The food was good as was the service. This is a good place.
from Greenville, South Carolina
Submitted on 20-06-2016
This is a great place to stay. The cleanliness, amenities and service was outstanding Also the location is not where most of the other hotels are located and you have easy access to restaurants and tourist locations. The food in their restaurant is great and reasonably priced.
Submitted on 21-06-2016
The service given by Krystal and El was great! Never before have I been greeted and tended to by two great individuals. Kudos to the management who hired them. Krystal explained the breakfast buffet to us simply and understandable. Her attention to us was extraordinary. El's service to us and great smile made ordering fun and wanting to go back for more. His casserole was heavenly!! I've stayed at many hotels and Krystal and El are the type of employees many of them need. They truly m... Read more
from Wichita, KS
Submitted on 24-06-2016
i stayed one night while in town visiting customers. I really liked the overall look of the hotel; both outside and inside. The service was outstanding. The restaurant was fantastic. The bed was super comfortable. I had a great stay.
from New York City, New York
Submitted on 26-06-2016
My husband and I stayed four nights at the hotel, then left for two, then returned for one before flying home the next morning. Both checks-in and out were accomplished quickly and professionally. Both rooms (a standard /w king and a suite w/ king) were clean, comfortable and well-furnished. King beds have an adjustable firmness control. We were surprised, though, at the absence of the relatively standard in-room safe. Staff (from reception, to housekeeping, to dining room) were professional, h... Read more
Submitted on 27-06-2016
The hotel was clean, quite and friendly staff. We had a drink and dinner at the grill. The club sandwich was good and reasonable. The room was large with refrigerator and the AC kept us cool. The hotel is located by the university and had some construction which neither interfered with the hotel.
Submitted on 04-07-2016
Carpet in room worn and dirty and walls were in need of fresh paint. Overall,room was nice. Don't order breakfast! The bacon was rancid, hash browns gooey and scrambled eggs turned neon yellow when exposed to air! The upside was the free shuttle service! That was awesome. Staff pleasant. I would stay again if going to El Paso.
from Crowley, Texas
Submitted on 04-07-2016
I had a wonderful experience and the hotel is located on the UTEP campus which is centrally located to many dining, shopping places. The staff was very friendly and went out of their way to make my experience great.
from Los Angeles, United States
Submitted on 11-07-2016
Awesome service! Friendly staff and excellent accommodations! Thanks for a pleasant trip! I will definitely be choosing this hotel going forward for any trips to El Paso which is often with my work. Thanks again for a wonderful experience!
from Las Cruces, New Mexico
Submitted on 15-07-2016
We enjoyed our stay at hotel, and appreciated closeness to hospital the night before an early-morning procedure. Especially enjoyed the full menu at the small restaurant in the lobby. Staff was very helpful and accommodating with my husband's wheelchair.
from El Paso, Texas
Submitted on 20-07-2016
Great hotel at a great price! Perfect stay for any UTEP events. We had an excellent stay. Rooms are extremely clean. Staff was friendly and helpful during our entire stay. If you're looking for a great hotel to stay at during a UTEP event, this is a safe bet!
from San Antonio, Texas
Submitted on 20-07-2016
Hotel was nice and location was convenient. The hotel has ample parking and is well maintained. There is some road construction in the area but was not disruptive. We would stay here again if back in El Paso.
from el paso, tx, United States
Submitted on 20-07-2016
Clean pleasant stay. Would stay again. Close to shopping and restaurants. Pleasant staff quiet area. Easy room selection process. Had a choice of floor. Liked pre arrival check in feature.Loved EL PASO
from Rancho Cucamonga, California
Submitted on 21-07-2016
Went there for business. This was a great location and staff was superb. All the staff was very welcoming and very hospitable. Room was very clean and well taken care off. I recommend it to anyone coming to El Paso, Weather if it is for business or pleasure.
from Austin, Texas
Submitted on 22-07-2016
Very nice facility...excellent service and rooms...I am with a band and was on a road trip...wish I had more time to enjoy the facilities...checked in late afternoon...the gig started at ten and got in the room at 2:30am...left at 8:00am. Nice place.
from Hamilton, United States
Submitted on 22-07-2016
This hotel and staff were great. The lobby, bar area and rooms were comfortable, cool and clean. Every staff member went out of their way to be friendly. We will stay here next time we come to El Paso.
from Dallas, Texas
Submitted on 25-07-2016
I was there or 6 days for a seminar at UTEP. Rooms are very spacious, and very clean. They have microwaves and refrigerators in every room. The outside pool is great, and they have a jacuzzi as well. I went o the fitness center, and was amazing. They serve free coffee and cookies in the afternoon. You can also grab an apple or an orange from the lobby.
from Lago Vista, Texas
Submitted on 26-07-2016
The building is attractive and has a good amenities level. Everything in working order. Location is great with access to restaurants and interstate. Hotel restaurant has good food and service. Pool and outdoor furnishings nice and clean.
from Rio Rancho, United States
Submitted on 28-07-2016
The Hilton Garden Inn is a great hotel with a great location. I love that it is very easy to walk to many restaurants. I always stay at this hotel and I feel like the staff only gets better every time I am here.
from New Milford, New Jersey
Submitted on 04-08-2016
Clean and friendly. I have been to this hotel a half dozen times and will keep coming back. They make strong drinks, have good food, clean rooms and a friendly staff. Most importantly, it is always quiet.
from Montgomery, United States
Submitted on 04-08-2016
I have stayed at this Hilton hotel several times and have found that the front desk staff was not always helpful. The rooms are usually clean and comfortable, with the exception of the pillows which are way too soft. On two of my recent stays, the shower was broken.
from Yucaipa
Submitted on 06-08-2016
The only probable I had was a slight internet bug and my room keys became demagnatized several times. Other than that the staff was very acomedating. Room was kept very clean. Air conditioner worked. Everyone was very friendly.
from Brooklyn, New York
Submitted on 06-08-2016
El Paso is a very spread out place, and the university campus is one of the few concentrated centers of activity, as well as an architecturally fascinating collection of buildings in a Himalayan style. The Hilton Garden Inn's main attribute is being right next to one of the entrances to the campus, so if you are visiting people or attending an event at UTEP it is definitely the best place to stay. The hotel itself is modern and clean and the staff is friendly, and even offers rides to the airpor... Read more
from Midland, United States
Submitted on 07-08-2016
This hotel always does a great job. No exceptions. I've stayed at this location for almost five years. The staff is always friendly and on point. The facility is spotless. The restaurant and bar are world class. The front desk is friendly. The office staff are always available. Your nuts not to stay here when in El Paso.
from Acworth, Georgia
Submitted on 08-08-2016
I was in El Paso recently for business for a 6-night stay, all of which was at the Hilton Garden Inn by UTEP. Except for the construction around the hotel (which is out of their hands, of course), everything was smooth, comfortable, and well done. Breakfast was fine each morning and there was enough variety to have something a bit different each day. The staff, including the cleaning staff, front desk, restaurant, etc., were always friendly and courteous, as well as helpful. Plenty of good quali... Read more
from San Diego, California
Submitted on 10-08-2016
This hotel is visibly lovely, modern and clean. There was an obvious lack of internal communication during our two night stay. Shortly after checking into our suite, we called the front desk regarding the excessive noise the air conditioner made each time it came on. Their response time was quick, although maintenance was unable to remedy the problem. The hotel was at 100% capacity so the front desk offered us a discount since they were unable to move us to another room. The next day I spoke... Read more
from Iowa City, Iowa
Submitted on 14-08-2016
I have stayed at this hotel three times this year and the experience has been consistently good across the stays. The rooms are clean and spacious, I appreciate having a fridge in each room, and the desk staff has been good. I wish that breakfast was included in the price of the room, but otherwise an excellent value.
from Southern Cal
Submitted on 14-08-2016
Did a cross country road trip and stayed here both on the way and coming back. Standard Hilton Garden Inn. Small fridge and microwave are convenient. Road construction in the front of the hotel is a minor inconvenience. Was expecting free breakfast but was not included. Quiet and clean rooms. Nothing outstanding, but nothing to complain about.
Submitted on 16-08-2016
The staff were extremely helpful and nice. The hotel was clean. Food was good. Work out room acceptable. I did not use the pool or spa. It was nice that the shuttle would take me anywhere at no cost other than tip the driver. Abraham was such a helpful resource during my stay. Overall a great place to stay.
from Dallas, Texas
Submitted on 17-08-2016
I travel to El Paso, for work, every month. I will never stay anywhere else. Great staff and the food is terrific! It is very convenient to other restaurants and activities. The rooms are very comfortable and always clean. I've never had an issue.
from El Paso, United States
Submitted on 30-08-2016
Unbelievable service all around. The food in the restaurant is the best hotel food going. The waitresses are very knowledgable of the menu and are excellent at making recommendations. They even recommend items not on the menu that the kitchen can make for you. Every meal is special.