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Doubletree Hotel El Paso Downtown/City Center

El Paso, TX, US (ELP)

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Doubletree Hotel El Paso Downtown/City Center
600 N. El Paso Street, El Paso, TX US 79901

The Doubletree Hotel El Paso Downtown/City Center brings a touch of modern luxury to old El Paso. At once, it's the sleek and dynamic hub of the city's financial and professional community - a mixed bag of classic architecture - a collection of fashionable upscale stores -- and a lively mix of border-style boutiques selling everything from souvenirs to Mexican fashions and accessories. It's different. It's intriguing. And it's fun. Which is exactly why we chose to build our Doubletree Hotel El Paso right in the middle of downtown's most picturesque district.Our hotel in downtown El Paso combines a swank, contemporary grand hotel with plenty of old-school snap, sizzle and service. If you need to do some business, welcome to seventh heaven -- our 7th floor that is. Here, your room key opens our Business Center, an oasis equipped with the high-tech communications tools you need to retreat, focus and get back to kicking back. Just outside the door, hit the refresh button -- a sensational, picture-window view of El Paso, and Ciudad Juarez, Mexico, with a slice of New Mexico. This floor is home to our trio of posh, yet intimate 7th floor meeting rooms. To wind back down, our Fitness Center is steps away, featuring Precor®-equipped exercise machines that face a stunning picture-window view of downtown El Paso.In-room dining is available, or enjoy fine dining at The Fire Restaurant, serving traditional American favorites and Southwestern fare for breakfast, lunch and dinner daily. You won't want to miss Doubletree Breakfast to start the day right. Our M Caf?ffers lattes, mochas, pastries, sandwiches and more. Relax with friends or colleagues over cocktails in the quietly elegant The Liquid Bar, or enjoy full use of our hotel's other amenities:* Indoor Swimming Pool* Precor®-equipped Fitness CenterThe Doubletree El Paso Downtown / City Center takes care of business when your travel demands it. Six flexible meeting rooms provide state-of-the-art connectivity and a well-equipped Business Center offers everything you need to conduct business while on the road.El Paso, Texas, a center of American Southwestern culture, teems with recreation and adventure opportunities. The Sun City, sister city to Ju?z, Old Mexico, is surrounded by Franklin Mountains, Chihauhua Desert terrain and the Rio Grande River with dozens of nature parks and trails, volcanic peaks and craters, historic sites and missions dating to the 17th century. Whether you prefer opera to jazz, galleries to golf or sports to shopping, the Doubletree hotel provides a perfect home base for exploring El Paso heritage, enjoying a border-hopping tour, or experiencing some of the greatest dining anywhere. On your next visit to El Paso, our friendly and professional hotel staff looks forward to welcoming you to the Doubletree with our signature, warm chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 755 reviews
from EL PASO, United States
Submitted on 20-05-2016
I had several events to attend and just needed a nice place to relax at the end of the day. The staff was pleasant, The in house dining was excellent, and the bar was left nothing to desire. My stay was very good. I had no issues and all was as you would expect from a top tier hotel chain.
from New York City, New York
Submitted on 21-05-2016
We spent our wedding night here. Treated like royalty. Everything was perfect. Great attention to detail. Cookies are crazy good. Staff friendly, rooms great, view of baseball game great. Beds comfy, music on patio bar fabulous.
from Monterey Park, United States
Submitted on 22-05-2016
I travel frequently and the doubletree brand us usually a sure bet. Clean and consistent. This was not the case with this hotel. Dirty carpet, hot and musty, old stained towels and bed linen. Very sad! I will not return. Overnight staff was rude and very short.
from S��?D
Submitted on 24-05-2016
The staff is always very welcoming no matter who it is. I stay here at least once a month due to its location and the service that I recieve. As well the cookies that you get at the time of check in are the best.
from Ruidoso Downs
Submitted on 25-05-2016
Staying downtown El Paso TX was so FUN and very convenient to all the activities we had planned for this long weekend celebration (Fri - Sun). We were able to safely walk to all our destinations. The DoubleTree was perfect except for the denial of late check out so we could eat brunch there after sleeping in. Must get late check out request in at time of reservation whether you need it or not!
from Sierra Vista AZ
Submitted on 27-05-2016
Been staying at some lesser chains and even air bnb lately. Wonderful beds rooms and breakfasts. Terrace and workout area also nice. Parking ramp is included. Reminds me that you get what you pay for. So much wealth and luxury so many take for granted.
from El Paso, Texas
Submitted on 01-06-2016
Great stay near all the fun activities for memorial weekend. I was less than a block away from the festival which made it great at the end of the night when I couldn't take one more step. Getting to a nice cool and clean room was the best.
from Houston, United States
Submitted on 06-06-2016
over all the hotel was exelent, with great service and rate, restaurant and stuff, from business point of view I would defenitly stay again at this location, for business porpuse or vacationing, the service was out standing and I was very please I most defenily recommend this holtel with ou thinking twice
from Houston, Texas
Submitted on 15-06-2016
I stayed at this hotel for two nights on business. The ground level lobby is fresh and bright. On the first floor is the restaurant and a quick serve coffee / snack shop. There is a limited amount of seating in the lobby but it seems to work well. They have done a nice job making this older hotel fresh and modern. Check in was friendly and efficient. They had to move me to a different room that what I completed on e Check in, but I appreciated the fact that they did this since the room I had... Read more
from Las Cruces, New Mexico
Submitted on 15-06-2016
My wife and I stay here on occasion when attending ELP Chihuahua games. It's a block from the stadium, restaurants and other attractions. Enjoy hanging out at the pool although the pool area itself could use some work. The staff are always very friendly.
Submitted on 20-06-2016
Very nice..and not just for El Paso....this is my new go to hotel when I'm here in El Paso. Excellent restaurant too, with the staff to match. My room is clean and spacious with great views of the mountains. If you're in town, try the Doubletree... You won't regret it.
from Killeen, Texas
Submitted on 20-06-2016
Stayed for the El Paso Street Fest. Good location close to downtown and stadium. Great breakfast with lots of choices!!! Free parking was nice but have valet parking would would be an added touched. Overall great experience
from Kansas City, Missouri
Submitted on 22-06-2016
Great hotel, great staff, with the exception of the lack of hot water and parking on Saturday night we enjoyed our stay. The water in the shower was lukewarm I asked the staff to check on it but it never got hot. There was an event downtown on Saturday night so they used the hotel parking lot doubled as the event parking lot we couldn't find parking. I think that they should have ensured that there was parking for hotel guests.
from Los Angeles, California
Submitted on 22-06-2016
Always good to get back to the Double-Tree Hotel in El Paso, and it's not just the cookies that the lovely front desk personnel offer very liberally throughout my stay. Whether it's getting my food considerations and requests handled with a smile, or the extra towels delivered quickly, or a listing of movie offerings at local theatres, I'm delighted by the responsiveness of the Doubletree staff. Also the beds are comfy and I appreciate that when I turn in after a long day of business.
from Munich, Germany
Submitted on 26-06-2016
the room are nice and wifi quite good. you also have access to a swimming pool,( small) at the level 7. you can have a free shuttle to the airport but unfortunately only once an hour... personnal was nice and hotel is well loacated downtown.
from Fort Worth, Texas
Submitted on 30-06-2016
I come here so often that they know my allergies, my room preference and are always welcoming. It's like going home. I always brag about the 7th floor and happy my family could come experience it with me.
from Carlsbad, California
Submitted on 01-07-2016
Location in downtown El Paso is great! Went for two nights of baseball and the ballpark is literally across the street! And I can't say enough about the staff. My 20-yr old special needs son was with me and everyone he met was so very kind. We'll be back!
Submitted on 08-07-2016
This hotel is in a great location, staff extremely helpful and has a nice rooftop bar with fire pit. The restaurant is excellent but if you have to leave there are some great restaurants in walking distance.
from Rayville
Submitted on 12-07-2016
Went to see the El Paso Chihuahuas (SD Padres fans) and this hotel is amazingly close. Walk out the lobby across driveway 200 ft to crosswalk and you're there! The stadium is great with great food choices. Close to MLB ballpark as you can get. I think it holds about 9,000. The price per night was as good as it gets for a hotel of this caliber. Might have been around for awhile but the insides were top notch. Parking is on the first 4 floors and from that area you need your room card to access y... Read more
from Las Cruces, New Mexico
Submitted on 12-07-2016
No free breakfast, no microwave and no refrigerator. Everything else was great, beautiful views of El Paso on 16th floor. Digital key, AMAZING! So fun to use, probably the highlight of the hotel stay!
from Alamogordo, New Mexico
Submitted on 13-07-2016
Was there for a nearby event and overall the stay was good. The elevators were very slow due to the high traffic of guests but we were patient, they don't have microwaves and fridges in the rooms, you can request them but they have a limited amt.
from Alamogordo, United States
Submitted on 13-07-2016
The staff is great, the hotel is clean, the waiters are inattentive and slothful, there are no refrigerators. The waiters in the dining room are inattentive to you once you sit down. Had to ask another of the staff to get us water, and for the bill. Food was tasty but slow to make it to the table. They did give us one piece of cheese cake to compensate for the inconvenience. There were 3 of us.
from Alamogordo, New Mexico
Submitted on 14-07-2016
We really enjoyed our stay here. Absolutely love the location. The only thing I wish they'd do is have a fridge/micro in all the rooms. But other than that, this is one of my favorite places to stay!!
from Quinton, Virginia
Submitted on 16-07-2016
Stayed there for a week while on business. A great experience and highly recommended for business or pleasure. The pool and food were also excellent. A stones throw from the new ball park, museums, and you there is a curtesy transport to/from the airport.
from Las Cruces, NM
Submitted on 17-07-2016
Very nice hotel with great service from the staff. Starbucks coffee in cafe is an added convenience. Live music at the pool and restaurant on the weekend was good. Parking can be difficult if you have a larger suv or truck. Check In and room key from the Hilton app is convenient.
from El Paso, United States
Submitted on 18-07-2016
Stay here often. Great staff and service. Front desk is very attentive and the staff go out of their way to do an excellent job. Good central location in downtown El Paso. Garage is a little cramped for parking but acceptable.
from Lake Dallas, Texas
Submitted on 19-07-2016
Rooms were clean, service was good. Enjoy the cookies and food in restaurant. Not so happy with parking and elevators were a little confusing. Would have liked a place to go smoke that wasn't outside.
from Little Elm, Texas
Submitted on 19-07-2016
Awful service. Double and triple booked some events. Tried to overcharge. Manager never on duty. Parking crazy. People in our group had credit card info sold. Elevator always breaking down. Would never stay again at this location.
from Gulf Breeze, Florida
Submitted on 20-07-2016
I have stayed here several times and have enjoyed each of my visits. On my most recent trip everything was perfect. I was able to check in very quickly and then was up to my room in no time. The on-site parking garage is very convenient and the facilities are very well kept. The location of this hotel is very convenient to dining options down town and the baseball stadium is across the street. I look forward to my next trip visit here, thank you. Hilton Diamond member.
from El Paso, United States
Submitted on 20-07-2016
Well lets see Upon getting ready for bath I found only one towel. I called down to the front desk and was told "one bed one towel" I said what there are two adults in one bed. Was told it is policy but she would send one up asap It is a week later never got there. I went to the front desk the following day and was told we will send some up and that is not our policy. At every floor in the elevator entrance area there are three ceiling light fixtures that emit enough heat for a sauna It was ... Read more
from Albuquerque, New Mexico
Submitted on 27-07-2016
Enjoy a great stay with this hotel. And the deck bar and pool is great. The front desk is great and the breakfast served is better than average. Close to a lot of great places. Worth the stay. The views from the rooms are great at night.
from Las Cruces, United States
Submitted on 27-07-2016
Great experience right form the beginning. Wonderful staff! The hotel is extremely convenient to dining and night life within walking distance. A great way to experience the downtown of a historic city.
from Virginia Beach, United States
Submitted on 10-08-2016
Excellent service , friendly staff, clean and quiet room. Great location close to downtown and baseball stadium. Great view of the city. Easy access to highway. Very good shuttle service, clean and comfortable Would recommend for business or family vacation
from El Paso, Texas
Submitted on 12-08-2016
The hotel staff was amazing and very accommodating! We loved our room and the pool! Every bit of the stay was perfect. It was awesome walking distance to the game! Thank you again! We will definitely come back!
from Albuquerque, New Mexico
Submitted on 03-09-2016
We booked our room in May and yet here we are unable to check in due to UTEP football consuming the entire property. There is no excuse for allowing a 3pm checkout for a team and regular customers have to be out by 11??? Unacceptable and I refuse to give Doubletree my business after this crap! Don't bother wasting your money or time!
from Flemington, New Jersey
Submitted on 04-09-2016
Typical Doubletree hotel in a very central location in downtown El Paso. The best thing about this hotel is the location with easy access to entertainment and restaurants. The interior decor is fresh modern both in the rooms and hotel grounds. The rooms are normal size and the bathroom is a bit small. The air conditioning was inconsistent and to me it seemed like it was not regulating the temperature properly. I would stay here again on business due to the location but not because anything ... Read more
from Edmond, Oklahoma
Submitted on 05-09-2016
Great location close to baseball park and museums, reasonable price. The plus side: great staff, clean quiet rooms, exercise room, outdoor pool with bar, restaurant. The negative side: no refrigerator or safe in the room, missing shower cap and shoe polish pad, unattractive lounge. Overall a pretty good choice.
Submitted on 06-09-2016
We stayed at this hotel this weekend and had a wonderful time. While the rooms took a while to be cleaned and you could hear the other guests partying all night, the staff was wonderful. I appreciated the authentic conversations with the shuttle driver and the friendly suggestions of the doormen. The workout facility had an incredible view. While you had to ask for a fridge to be put into the room, they had no problem bringing one up to our floor. Beyond doors slamming in the middle of night... Read more
from West, Texas
Submitted on 06-09-2016
Check in was 7 hours late. WiFi would not connect. Room was dirty. Actually found a bag of chips under the bed. (Not ours) No hot water. Room smelled of smoke. Poor housekeeping. We were checked out of our room on the second day.
from Pensacola, United States
Submitted on 06-09-2016
Gilbert, the bellman, was the best! He is the hotel's strongest asset to the hotel. From the moment he picked me and my colleague up at the airport, we knew he was a gem! Not only could he talk about the city of El Paso, he suggested restaurants and places to visit. He is well-spoken, friendly, and markets both the city and the hotel. Thank you, Gilbert!
from Rio Rancho, New Mexico
Submitted on 07-09-2016
I stay with my fiance on fri. sept. 2 through mon. sept. 5th. We came in to town for a music fest. upon leaving i checked my account and saw an additional $162 and change charge. I called the hotel and spoke with a "Joanna" who said it was a smoking fee, that they had found smoking debris in the room. First off, we did not smoke in the room the "debris" they found was an empty cigarette packed which was FINISHED, PRIOR to entering the room. We had smoked them at the festival. Joanna then informe... Read more
from Palm Springs, California
Submitted on 16-09-2016
drove cross country and they missed going east but they nailed it going west. Front desk staff was curtious and friendly on return. Starbucks was good at 6am and friendly staff. Bar staff was nice, food came out on time and was tasty...
from Austin, United States
Submitted on 16-09-2016
This is an excellent value for business travelers. The staff is courteous and attentive. The food is generally very good and not overpriced. The Fire lounge and 7th floor bar/pool area are pleasant and comfortable. Rooms are clean and well maintained.
from san francisco, United States
Submitted on 19-09-2016
Hotel could use a makeover- looking a little run down- and staff, though very nice, need to learn that they can problem solve. The rooms themselves show much wear- carpet was poorly laid with dust bunnies along the margins. Bed comfortable but the comforter was tucked in at the head!?! amenities on the lower end. Towels were scratchy. Sorry to complain but it's not what I usually expect as a HHonors member at one of their properties. Pool was saving grace of the trip to El Paso
from Corpus Christi, Texas, USA
Submitted on 23-09-2016
I would have given this property a five rating but for two factors. First, I doubt that the property was so busy when I arrived that no rooms were available for an early check-in. Second, the vacuuming of the floors could have been a touch better. Otherwise, I was very pleased with this property. The pool area is well-furnished and an excellent place to relax in a fresh-air environment with a view. The ballroom and lounge on the top floor were very nice and offered great panoramic views. They we... Read more
from Houston, Texas Area
Submitted on 24-09-2016
Excellent service. I would recommend that the software developers will allow the room card and the Hilton app to work to open room. When I activated the app and the card stopped working. Every thing else was fine
from demaileron
Submitted on 25-09-2016
Nice DoubleTree right in Downtown El Paso. Great Sky Lounge and roof-top pool. Excellent breakfast spread in regular restaurant, as well. Quick Valet Parking. Quick Elevators. There is a Starbucks in the lobby.
from MILWAUKEE, United States
Submitted on 25-09-2016
Great staff, wonderful people, enjoyed being treat with a great deal of respect and openness. I had a great time at this hotel and the city was great also. The food was good, the service very pleasant, the view from the top of the 17th floor is great, you see the entire area both US and Mexico. I have been at many hotels , and it is rare that I see such hard working caring individuals.
from Melbourne, Australia
Submitted on 26-09-2016
Have stayed in allot of places in El Paso but will only come back to the doubletree now. It's not amazing but seems to just do everything well. Staff are helpful and very welcoming and the location is spot on. George in the Fire Bar is a top bloke and makes everyone feel welcome. See you next time.
from Longboat Key
Submitted on 26-09-2016
Great staff for a well established hotel. I visit often and this is one of the best trained front desks I have experienced. Definitely the hotel for a downtown stay. Location is excellent. PS: ask for a odd number room during baseball season and you get to watch a AAA baseball game!
from Mesquite, Texas
Submitted on 27-09-2016
No hot water, no TV reception on all channels, broken shower rod - fix those problems. Hotel was clean, staff was not interested in fixing the problems until time of departure - that's a bit too late for me
from Philadelphia, United States
Submitted on 27-09-2016
I stayed at this hotel because it was the location of my friends' wedding. As a hotel guest, no complaints. The service was great from check in to check out (actually, it was great all the way to the complimentary airport shuttle drop off). The bar was a little pricier than expected and though the coffee shop has Starbucks signage, it's one of those not-quite-an-actual Starbucks situations so don't expect to take advantage of their customer loyalty program etc. As an event guest, there were a fe... Read more
from Minnesota
Submitted on 02-10-2016
Rooms have mold in bathrooms, and hot water is non- existent! Front desk staff and Resturants and bars were very nice! Everyone kept asking for hot water! The best thing about this location is the seventh floor outside bar area, great music and drinks!
from Midland
Submitted on 03-10-2016
While the location of this hotel is great if you have business nearby, they hotel leaves much to be desired for it's price range. You are unable to take a hot shower at night or in the morning. The rooms need to be updated. I will say the breakfast is always good.
from Austria
Submitted on 03-10-2016
The hotel is the perfect starting point for exploring the TexMex feeling of the town. Right across the street is the history museum, San Jacinto Square is right around the corner. The hotel itself is a bit older but still the furniture is in good shape. Ask for a higer room facing the west and you'll get an incredible view of the city. Breakfast was perfect. Staff was very friendly. We would stay here again.
from Boulder City, Nevada
Submitted on 05-10-2016
I selected the Doubletree Hotel in downtown El Paso because it was close to an event we were attending. While the room had a great view of the stadium and was comfortable, it seemed a little dated. The king bed was comfortable but the pillows were not. They seemed a little worn out. I made the mistake of selecting the 16th floor when I checked in online. The 17th floor hosts events such as weddings and we heard the band on Staturday night until midnight. The shower had hot water but just... Read more
from El Paso, United States
Submitted on 07-10-2016
Multiple things went wrong and I am not sure I could recommend this hotel. I stayed for 6 nights. My shower was luke warm for 5 of those nights. My shower did not spray. It merged into a single stream even with adjusting the shower head. Felt like taking a shower with a garden hose. Water in bath tub backed up during my shower. Grout was not clean. When issues were raised, it took 2-3 attempts before it was addressed. They have signage saying they will make it right but struggled to deliver on t... Read more
from Columbus, Ohio
Submitted on 12-10-2016
This hotel was very pleasant and clean and the hotel staff was very friendly! Only complaint I have was I had my group of friends in my room and we were listening to music and playing cards, laughing occasionally but nothing super loud and at the first noise complaint we were threatened to be evicted. I stay with Hilton a lot and that has never happened to me before, I actually found it a little rude considering the amount of money we paid to stay here and they were threatening us off the bat to... Read more
from Missouri City, United States
Submitted on 26-10-2016
This hotel exceeded our expectations. The friendliness of the staff especially our bartender Oscar and the security. Great hotel and really enjoyed the outside terrace. This was a perfect hotel for a family gathering and the restaurant food was great.
from Las Cruces, New Mexico
Submitted on 27-10-2016
Great place for weekends gateway but make sure room is not behind elevators since you can clearly hear a train running all night, sound of elevator. At night great outdoors live music next to the pool
from San Antonio, Texas
Submitted on 29-10-2016
People at the front desk were great. I stayed 6 nights and they were always friendly and ready to help with any request. The room was a 7 and the rate was reasonable. Good location right off I-10. Plenty of free parking. Good location.
from Richmond Hill, Georgia
Submitted on 02-11-2016
This hotel was a total disappointment. The elevators are all wonky, go to different floors and take forever. 18 bucks for a garbage breakfast where the omelette table is never attended! Thank god I had it included in my reservation... I'd be pissed if I paid for it! The people at the front desk are nice enough, but lack professionalism. Half the time it was unattended, or when it was, they didn't know what to do. DO NOT CHECK IN WITH A DIGITAL KEY CARD! You need the card itself for the elevators... Read more
Submitted on 02-11-2016
good location and price.beautiful view, maids not great, but rooms are comfortable.near business ,restaurants , points of interest. near mexico.beautiful view from hotel , good parking and amenities,near main highway ,very fast to get to any place you want to see
from los angeles, United States
Submitted on 04-11-2016
Overall hotel experience was good. Room quality and facility was nice. Fire restaurant was disgustingly bad and extremely overpriced for the quality of the food. Pricing is never the issue for me if the food is decent quality. During my stay I gave the restaurant three tries. 1) steak, overcooked and terrible cut/unfresh, 2) Ahi tuna, maybe it was my mistake to order tuna in middle of Texas, and 3) Chicken, didn't think they could mess this up but again, dry chicken with what seemed to be spaghe... Read more
from Port Orchard, WA
Submitted on 04-11-2016
Chose for its location close to the old downtown where we grew up, close to museums, plazas, shopping. The restaurant Fire is the equal of any 4 star for prep, presentation, quality, service. Breakfast was offered in-room and coffee bar available downstairs
from Tampa, Florida
Submitted on 12-11-2016
Check-in went without a hitch although the parking situation is a bit odd. You can literally get stuck in lobby if you do not have your key card. (2 elevators go from 7th floor up and one does first floor and up but if you are in lobby and the other two elevators are on a floor, the only door that opens is the 7th up). Anyway, room was clean and breakfast buffet was really good including breakfast server.
from Eagle River, Alaska
Submitted on 28-11-2016
We were there for a wedding. The Hotel was clean, the location convenient and close to the malls. The shuttle to airport was a great add-on. Food was great, great value for the money! Staff in all areas was very helpful, courteous. Loved the cookie!
from Johnston, Iowa
Submitted on 29-11-2016
Location is great but this is a downtown hotel so don't expect good views from your room. Room and hallways were clean and in good shape. Restaurant in the hotel "Fire" was good. Loved the chicken enchilada soup - guacamole was great! As usual with a Doubletree - the cookie at check in was delicious.
from Lakewood, Nm
Submitted on 30-11-2016
Enjoyed our stay. Several restaurants within walking distance. We recommend Pot Au Feu. The firehouse restaurant in the hotel had a very good breakfast , good selection Close to the Civic Center and history museum.