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Hilton Garden Inn Dallas Duncanville

Dallas, TX, US (RBD)

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Based on 399 reviews
The Hilton Garden Inn Dallas Duncanville hotel is in the southern suburbs of Dallas and part of the Best Southwest (Duncanville, Cedar Hill, Lancaster
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Hilton Garden Inn Dallas Duncanville
800 North Main Street, Duncanville, TX US 75116

Our suburban Duncanville, Texas hotel is located just south of Dallas, near Cedar Hill, Lancaster, and DeSoto. Our Duncanville, TX hotel is just 10 miles from downtown Dallas, and 18 miles from DFW Airport. And we offer convenient access to Interstate 20 and the entire Dallas Metroplex.The Duncanville Hilton Garden Inn features 142 guest rooms and suites with just what it takes to make you feel comfortable:* One king-size or two queen-size Garden Sleep System? adjustable beds* Plush bedding with crisp linens and hypoallergenic down pillows* 32" LCD flat-panel TV with HD premium cable channels* Spacious work desk with a Herman Miller Mirra® ergonomic desk chair* Complimentary high-speed wired and wireless Internet access* PrinterOn® remote printing services* Microwave and refrigerator* Starbucks® coffee and coffee maker* Complimentary Neutrogena® bath products* Complimentary USA Today® newspaper on weekdaysThe meeting and event spaces at our Hilton Garden Inn are something that few Duncanville, Texas hotels can match. With eight flexible rooms totaling 14,000 square feet, our event space is perfect for a wide variety of conferences, socials, or weddings. Our largest event space, the Grand Ballroom, can accommodate up to 750 guests. In addition to our great event facilities, our Duncanville hotel offers many other amenities:* The Great American Grill®, with cooked-to-order breakfasts, dinners, and evening room service* Cozy Pavilion Lounge, serving a variety of beer, wine, and cocktails in a relaxing setting* 24-hour Pavilion Pantry® convenience mart* 24-hour complimentary business center* Outdoor heated pool and whirlpool* State-of-the-art fitness facility equipped by Precor®* Stay Fit Kits® available for in-room guest fitnessOur Duncanville Hilton Garden Inn hotel is also close to downtown Dallas and several other key business destinations:* AVO/Megger* AAFES (Army & Air Force Exchange Service)* Dallas Convention Center* Manheim Dallas/Dallas Auto Auction* Masco/Texwood/Quality Cabinets* Nestle Waters* Oak Cliff Bible Fellowship* PepsiCo Frito-Lay* Solar Turbines* Solo Cup Company/Sweetheart Cups* Staples/Corporate ExpressNot many Duncanville hotels can top our easy access to Interstate 20 and State Route 67, putting us just minutes from downtown Dallas and many Metroplex attractions. No matter the reason for your visit, we hope you get the chance to visit a few of these great places:* American Airlines Center* Arlington Highlands* The Ballpark in Arlington* Bob Knight's Fieldhouse* Cowboys Stadium* The Dallas Zoo* Fair Park - home of The State Fair of Texas* Joe Pool Lake* The Parks at Arlington* Six Flags Over Texas* Uptown Village at Cedar Hill* Victory ParkOur attentive staff is ready and waiting to make your stay absolutely enjoyable. So come and enjoy the wonderful amenities, ideal location, and warm Texas hospitality of our Hilton Garden Inn Dallas Duncanville hotel.***** Everything. Right Where You Need It.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 399 reviews
from Longview, Texas
Submitted on 14-05-2016
The stay was warm and friendly staff and service .good for the entire time, clean is what I like. Good location and around other business. Will stay here again. Good good, hotel my church was there for a retreat.
from Springboro, Ohio
Submitted on 17-05-2016
Very nice hotel, excellent service - Food on premise, good location for the business I was doing. Not many sit down places to eat in the immediate area, but not too terribly far away. Nice bar and shoppette in the lobby.
from Oklahoma City, Oklahoma
Submitted on 17-05-2016
The staff was so friendly and the breakfast was really good. The room was clean and organized. This was my second time staying at the hotel and I will stay again next time I am in town. I would recommend this hotel to anyone staying for a night or longer.
from Killeen, United States
Submitted on 19-05-2016
Everything about this visit was exceptional. The service and customer service was phenomenal. The food was properly seasoned and tasty. The overall price was affordable. We will definitely return to this location in the very near future!!!
from Madison, Mississippi
Submitted on 20-05-2016
The stay here was great overall. My family had a great time. We will be back next year for another stay. The only thing I would change is the amount of time I stay at the hotel. It was easy access to the highway and not hard to find.
Submitted on 31-05-2016
Located right off the Interstate, it's a nice place for a stop off but don't expect to be blown away! I expected more since we just came from another Hilton properly on our first stop. First, service was wonderful! Chiquita (front desk) was very helpful and welcoming, greeting us as we approached. I was surprised she didn't see that it was our Honeymoon on our reservation since we put that in the comment section. It didn't mean a lot but to see she didn't acknowledge that shows they don't l... Read more
from Marco Island, Florida
Submitted on 01-06-2016
When I checked in I ask for a quiet room location for sleeping. Instead I was given a room among a bunch of late night partiers. Noise level in rooms surrounding mine and in the hallway were very disturbing very late into the night, preventing peacful sleeping.
from Cedar Hill, Texas
Submitted on 02-06-2016
Overall outstanding stay! The restrooms could have been a little tidier, but still not too bad. The beds were extremely comfortable! Amenities were nice and everything was easily accessible. Staff was very welcoming.
Submitted on 02-06-2016
Food service was 5 star legendary to me always made sure to check on me and seeing if i was ok and taking the time to tell me about the food and recommending drinks to try made conversations and was super friendly with other customers they kept the same 5 star attitude with everyone
from Spring, Texas
Submitted on 04-06-2016
The service was great and the facilities are well kept. I recommend this hotel to anyone traveling to the area. The breakfast was very good and the staff goes out of their way to help. My only suggestion is for them to check the elevator. It seemed very slow.
from Lizella, Georgia
Submitted on 15-06-2016
We found the staff warm, friendly and accommodating. They always spoke each time you passed the desk. The breakfast was outstanding! The waiters and waitresses went out of their way to see that you had everything you wanted. The price was a little high, but a good value.
Submitted on 15-06-2016
The hotel was very nice and so convenient to I-20, restaurants and shopping. We had a great time. The breakfast was wonderful. I would recommend the Hilton Garden Inn to anyone traveling through the Dallas area along the I-20 corridor.
from Atlanta, Georgia
Submitted on 16-06-2016
Mgr Felicia LeFall handled my problems swiftly and efficiently. Definitely a great asset to Hilton. The Hotel was very clean, staff was friendly and the breakfast was tasty. The breakfast was not the "typical" continental breakfast but it included cook to order food which was delicious. I would definitely stay here again
from Louisville, Kentucky
Submitted on 17-06-2016
Very nice place to stay not to far from the city, close to the airport. The staff is great, and very friendly. The hotel has a bar and Complementary Breakfast. Not an luxury hotel if that what you looking for but has all the amenities that they have.
from Houston
Submitted on 19-06-2016
With all the places to stay in the Duncanville area, stay here. Breakfast alone is worth the stay. The food is great and cooked upon request. The staff is very helpful. Nice gym and family poo. Quick access to the highway.
from Dallas, Texas
Submitted on 22-06-2016
First time at a Hiton Hotel and was not impressed what so ever. Romance Package was over an hour late and the chocolate was melted. Room service was inadiquet and in room fridge could have been stocked with water
from Virginia Beach, United States
Submitted on 23-06-2016
I truly enjoyed staying at the HGI, Duncanville. The hotel is a hidden treasure and convenient to nearly everything in the area. The staff is very nice and there are plenty of amenities. Also, the breakfast is very good and the wait staff is very professional and fast.
from Duncanville, Texas
Submitted on 25-06-2016
Great Jacuzzi tub. Both breakfast and dinner in the restaurant were delicious. Super comfy bed, loved that each side had level of firmness adjustments. Did online check-in prior to arrival which was great. This was a staycay for us and we'll do it again!!
from Houston, Texas
Submitted on 29-06-2016
The hotel was clean but my bed was so hard. I might as well had slept on the floor. That mattress gets a -1. My husband enjoyed the breakfast. The staff was friendly. I would have given a 4/5 had it not been for the bed.
from Mt Vernon ,NY
Submitted on 30-06-2016
We stayed here for a church conference and had a great time! The service was very good. Breakfast was included which was nice. The hotel staff were very nice and they went above and beyond the call of duty. The gym was adequate and they had a pool but did not get a chance to use it. Lots of eateries and things to do nearby. We took advantage of the washer and dryer so it was nice to come home with clean clothes. I would highly recommend this hotel, The only downfall is it near the railroad ... Read more
from Columbus, Indiana
Submitted on 02-07-2016
The staff werr friendly and helpful. We did find a roach and s carpet bug in our room. The bed were not in the best shape. Glad we got a discount for staying there with a group of people would not pay full price to stay there. Not very many good quality restaurants nearby. Four in the room but only 3 sets of towels and washcloths, had to always ask for extra.
from Houston, Texas
Submitted on 06-07-2016
We had over 60 people visiting and they handled all of our needs. Breakfast was delicious!!! Their customer service was amazing! I have never received such wonderful service. I would recommend this hotel to anyone.
from Dallas, Texas
Submitted on 13-07-2016
Staff was very friendly. Rooms were outdated. Toilet and shower were both dirty upon arrival. There were stains all over the carpet. There was a ton of mold all in the air conditioner and other parts of the room smelled very musty like mold, so I assume it was hidden somewhere else as well (under carpet or in walls/ceiling). Fridge did not work well. Coffee maker was dirty. Swimming pool was not regulated well. Staff was watching boys do back flips and dives into the pool (nearly on to... Read more
from wichita kansas, United States
Submitted on 16-07-2016
I stated in my comments the deplorable condition of the shower and tub area having what looked like mold Not a housekeeping issue maint issue. I would recommend this hotel if it had not been for yhe issues with the tub and shower area.
from Iowa
Submitted on 18-07-2016
Here are the pros / cons I found with this location. - While the breakfast is expansive, it also is not free, as I believe the cheapest option costs just a little less than $9.00. However, for a Hilton Garden Inn property I was not surprised that the breakfast was not free. - The drain in the shower backed up because it did not drain very well at ALL. - There is NO cell coverage in the business center. I had a flight change to make and wanted to call the airline while looking at their website... Read more
from Houston, United States
Submitted on 24-07-2016
Hotel was relatively satisfactory although the quality of the initial rooms have declined. Stayed in the hotel when it was brand new and everything was in top notch condition. Rooms are still in average condition. Staff sought to ensure our satisfaction. Breakfast was super! Room rate was highest ever paid in the Hilton Inn family!
from Ardmore, United States
Submitted on 25-07-2016
Staff if friendly and helpful. Front desk personnel greeted us by name, and housekeeping staff made sure we had everything we needed. Servers in the restaurant and bar were friendly and helpful, and even maintenance personnel had a smile and kind word when we encountered them. We really enjoyed our stay.
from Fort Worth, Texas
Submitted on 27-07-2016
Would not stay here again! Did not receive the room I booked. The closet door did not work. The room had ants and I could not get a cellphone signal or connect to the "free" WiFi. The breakfast was not good at all.
from Canton, United States
Submitted on 31-07-2016
Everything was great from the cleanliness to the great tasting breakfast. I did have to remind them at the front desk to give me my breakfast coupons, but no problem they did as soon as I reminded them. We're all human.
from Sherwood, Arkansas
Submitted on 01-08-2016
Great service. Everyone was very nice and helpful. Very clean and in a nice location. The breakfast was great also. I will be staying here again when I visit Dallas. Housekeeping staff was great as well.
from RICHMOND, United States
Submitted on 02-08-2016
I had an all around fantastic stay...from the time I arrived until I left. The lobby was welcoming. The staff was friendly and helpful. I had a packaged delivered there before my arrival and they held it for me. The breakfast was great. Everything about this stay was just superb.
from Georgetown, Texas
Submitted on 04-08-2016
A Hilton should hever run out of washcloths Coffee was not stocked well Had to request extra towels with no response Staff seemed put out by taking care of any of our requests or needs. Checked in online, arrived at 7:30pm, and the room was not ready.
from Shreveport
Submitted on 05-08-2016
Family and I visited due to a death in the family. I was very pleased that the hotel was in a good location. I appreciate the cleanliness of the hotel as well as the professionalism of the staff. Thank you for a professional visit during our family lost.
from Chicago, Illinois
Submitted on 09-08-2016
We will spare on a fam reunion there were about 60 people in my family and there were also another family with the same amount or more the hotel kept everything running smoothly country style breakfast was great
from Houston, Texas
Submitted on 15-08-2016
I always enjoy my stay here when I attend a line dance event. The staff is cordial and the rooms come with a refrigerator and microwave. The Internet service was great too! The breakfast that came along with the stay was excellent. Until next year!
from Dallas, Texas
Submitted on 30-08-2016
Upon inspection of the sheets, I noticed that they were dirty and requested them to be changed. The beds here have got to be the hardest ever!!!!! I might as well had slept on the floor. I couldnt even get a decent nights rest!!Totally surprising being that this is the Hilton!! Change out the beds for newer, softer ones.
from Colorado Springs, United States
Submitted on 01-09-2016
The entire staff at the hotel was friendly and efficient. Room service was quick and the food was great. Breafast made to order is a definite perk. I would definitely return again! It was very conveinent for work purposes.
from odessa, United States
Submitted on 06-09-2016
poor reviews. we attended a family function and booked way in advance. i recieved my confirmation and when im sitting in our family gathering in your ball room my cousin who i booked a room for tells me that on arrival she was told that my room was paid for by my other cousin who is hosting the party and that there is a cake in her room. i said im not sure why my room would be paid for by my cousin Becky Garza and why a cake would be in there. so here im asking my cousin who is hosting the big p... Read more
Submitted on 07-09-2016
Great location, clean facility, professional and friendly staff. Beds/pillows are awesome - adjustable mattresses, great night sleep. Family event at the Ballroom - food was excellent. Beer specials at the bar. Free coffee in lobby; Breakfast available at low cost. Pool refresing and towels available; Laundry room available if needed.
from Dallas, Texas
Submitted on 08-09-2016
The people at the home office and the actual hotel are NOT helpful by any means. I'm attending a conference nearby this month, and I've made 3 calls to them. They are hard to understand because English is not their first language, and I was charged twice for the original reservation - once by the home office, and once by the actual location I will be at. 2 different prices at that...mmmm? Got the refund after calling. Scared of what I'll find when I get to the hotel. I hope all of this worry is ... Read more
from Manor, Texas, USA
Submitted on 11-09-2016
This is a Nice hotel, it us very clean and in good location off the interstate. The staff is excellent and very attentive. The staff breakfast is excellent and the waitress is very warm and friendly. I recommend it.
from S��?D"
Submitted on 11-09-2016
During my entire two weeks stay there, the staff was very friendly, and professional. Their breakfast is great, compared to other hotels I have stayed at. I would recommend this hotel to anyone visiting the Dallas area.
from Duncanville, United States
Submitted on 12-09-2016
Tried to book a room across the street at a motel brand, and ran across the street to stay with the Hilton Garden Inn brand that I am comfortable with. I was able to rest and be comfortable and enjoyed a nice breakfast. Worth the money apposed to the sketchy motel chain across the street.
from Topeka, United States
Submitted on 13-09-2016
Beautiful, well maintained facility with exceptional staff. Firm mattresses were not my cup of tea but others in my party found them just the ticket. Great fitness room, pool, breakfast and free parking. Meeting rooms but also event space for graduation parties. Families will do well here. My UBER driver had no problem finding it. Not far from Dallas LOVE.
from Houston, Texas
Submitted on 19-09-2016
Went for a business trip... Positives: Great beds(Sleep Number) Rooms were spacious Very nice decor Great service at front desk Everyone was very polite Only Negative: Parking kinda sucks....get there and stay there or you'll be in the back in an area that's not the greatest!
from Raleigh, North Carolina
Submitted on 20-09-2016
Best hotel by a long stretch in the area. Nice sheets. Nice bathroom. Good rates. I left too early for breakfast so I cannot comment on that, but they graciously allowed a noon checkout without flinching which enabled me to come back and change before leaving Dallas. Customer service was top notch.
from Iselin, New Jersey
Submitted on 22-09-2016
I can't say enough about this hotel. Great welcoming staff, spacious rooms. The only snag I had hit was one night when I wanted to order room service. I was put on hold for 7 minutes while getting transferred to the grill. I hung up and figured I would call back a little later. Not even 2 minutes later, the grill called ME! Excellent service! I will def be staying here on all my trips to the Dallas/Fort Worth area
from Brandon, Mississippi
Submitted on 26-09-2016
Our stay was a great experience. The staff were very friendly and helpful. The rooms were nice and very clean. The beds were very comfortable. It is always nice to have a mini refrigerator in the room. Breakfast was good! The rates were great in comparison to many others. We were in town for a Cowboys game which was about 12 miles away.
from El Dorado, Arkansas
Submitted on 28-09-2016
The hotel was close to maximum occupancy, but the staff was still attentive. The adjustable bed was comfortable. One of the elevators was out of order, but we did not have to wait long. The infused water was very refreshing.
from Richmond, Virginia
Submitted on 10-10-2016
Great stay clean rooms, friendly staff.Breakfast was good and the hotel location was near my business point. Will stay here again when I visit the Dallas area. Price was right and I enjoyed my stay.
from Humble, TX, United States
Submitted on 12-10-2016
The breakfast at $9.99 at this hotel was MUCH better than the free breakfast offered at other hotels. The room was comfortable, clean and quiet. We enjoyed a comfortable bed and a great shower. It was a very pleasant experience.
from Houston, Texas
Submitted on 15-10-2016
We stayed at this hotel about a year ago and booked again just recently. Yikes! It has gone downhill in just a year. Our bed had a saggy mattress, the sink was very slow to drain and we had to really jiggle the shower to get it to work. The good news was the food service - great made to order breakfast and we had a great club sandwich that was very reasonable late the night we arrived.
from Houston, United States
Submitted on 18-10-2016
Great overall experience. Anytime I come to Dallas area, I stay here. Even though the primary event I came to Dallas for was 45 minutes away in McKinney, TX, I like this hotel so much. Breakfast is Great! Staff is Great!
from Los Angeles, California
Submitted on 19-10-2016
Excellent time enjoyed my stay. Will stay again in the future. The hotel was clean, friendly environment., felt at home. The staff was very attentive. The banquet room where my cousin held her party was awesome
from Frisco, Texas
Submitted on 21-10-2016
Not my favorite part of DFW to find accommodations but HGI won me over again. Clean rooms, Great Breakfast Bar with well lit parking lot for those late arrivals and Best of all my vehicle was still in the parking lot the next morning!!!!
from Humble, United States
Submitted on 24-10-2016
This hotel is easy access off the freeway, its always clean and the staff is always pleasant. The food is excellent from the breakfast to the dinner. You have several employees who stand out amongst the crew. Make sure Patrick is checking you in and Janica is taken care of your breakfast.
from Dallas, Texas
Submitted on 27-10-2016
My house was being exterminated so I needed somewhere to stay for a night. I had a Very nice experience. They thought of everything from a refrigerator, microwave, hair dryer, nice white clean sheets, and A Keurig!! Sweet!! I'm definitely going back as soon as I can!
from Connecticut
Submitted on 31-10-2016
This hotel was an average hotel stay. The staff was excellent and made up for the lack of excitement of the room. Its location is perfect right next to the highway and one exit from all the shops in the area. The breakfast was very good and they had everything that you could want from omlettes to waffles. It was a pleasant stay.
from Shreveport, Louisiana
Submitted on 31-10-2016
My home away from home the staff is great and the breakfast service is the best!!! And the food is great!!!!I will return soon ,no matter what you can not find a better place to sleep or eat ,if you come once you will be back ???????????????
from Kerrville, United States
Submitted on 31-10-2016
Excellent, outstanding service. Very friendly and courteous staff. Amenities were well planned and available. All staff persons were friendly and helpful. Looking forward to staying at another facility on our next trip.
from Austin, United States
Submitted on 08-11-2016
never agains or recommend the Hilton to no one I lost $600. in electronic sad/disappointed family time ... not happy... upset..sad staff was not much help just a sorry ... we will call you if found not even helpful ... someone took it and it was staff but hotel did not seem not at all concern abt my lost
from dallas
Submitted on 15-11-2016
The digital check in allows you to choose your floor, room, and check in time. It the staff greets you by name, as well as ensures there are no issues with the check in. The sleep# bed was awesome and there were plenty clean towels.
from Toronto, Canada
Submitted on 15-11-2016
Excellent Service, Close proximity to Airport. Restaurant Very Tidy. Appetizing meals. Meeting facilities on point. Courteous staff. Well appointed rooms. I would definitely recommend The Hilton Garden Chain
from Chino Hills, California
Submitted on 22-11-2016
Awesome place to rest your head, Front desk was very helpful...see Patrick, great young man. I was always meet with a smile for breakfast and when I had to run to the front desk for late night snacks. This hotel is why I am so happy to be a Hilton honors member.
Submitted on 23-11-2016
Such nice, friendly and welcoming service. I arrived late and tired and the hostess was so kind and friendly. Upon departure the hostess (a different one) was patient and kind with a question I had. I have stayed in many hotels and this host service was by far the best I've experienced.
from Hutto, Texas
Submitted on 25-11-2016
Why first and last time staying at a hilton. Very old and outdated. Clean but just blah. For the price it was definitely not worth it, we've stayed at nicer. I guess I just expected more. But was just so so.
from Orlando, Florida
Submitted on 28-11-2016
Very nasty dirty hotel. Blood on the toilet. Toilet was loose I almost fail. Pubic hair on the pillow. Found a lizard in the bathroom. Manager Wendy very sarcastic and arrogant, she didn't offer an apology or did something to compensate all the mess. A motel 6 type hotel. Rather sleep in my car