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Sheraton Dallas Hotel

Dallas / Fort Worth, TX, US (DFW)

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Based on 2508 reviews
Whether stopping by for a few days or settling in for a few weeks, Starwood hotels proves that time away from home doesn’t mean time away from l
Room & Rates

Pure, Standard Room, 2 Queen Beds, Allergy Friendly

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 2 Queen Beds, Accessible

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, 1 King Bed

1 King Bed
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, 2 Queen Beds

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Junior Suite, 1 King Bed

1 King Bed
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Junior Suite, 2 Queen Beds

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 1 King Bed

1 King Bed
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, 1 King Bed, Non Smoking, Business Lounge Access

1 King Bed
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, 2 Queen Beds, Non Smoking, Business Lounge Access

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Suite

2 Queen Beds or 1 Full Bed and 1 Full Sofa Bed
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Junior Suite, 1 King Bed with Sofabed

1 King Bed and 1 Full Sofa Bed
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Junior Suite, 2 Queen Beds

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Queen Beds

2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 1 King Bed

1 King Bed
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Junior Suite

1 King Bed or 2 Queen Beds
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Suite

2 Queen Beds or 1 Full Sofa Bed
780 sq feet (70 sq meters)

Layout - Living room and sitting area
Entertainment - WiFi and wired Internet access, 37-inch plasma TV, video-game console
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Sheraton Dallas Hotel
400 Olive St, Dallas, TX US 75201

Why Stay Here

  • Outdoor Pool
  • Free Wi-Fi
  • Fitness Center
  • On-Site Gift Shop

Resort Details

This 4-star hotel is close to Morton H. Meyerson Symphony Center and Dallas World Aquarium. Whether stopping by for a few days or settling in for a few weeks, Starwood hotels proves that time away from home doesn’t mean time away from life.

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Self-parking (subject to charges) is available onsite.

Accommodation Details

Make yourself at home in one of the air-conditioned rooms featuring plasma televisions. Your room comes with a pillowtop bed. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Restaurants, Lounges & Bars

Enjoy a meal at one of the hotel\\\\\\\'s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Meetings & Conventions

Planning an event in Dallas? This hotel has 230,000 square feet (21368 square meters) of space consisting of conference space and meeting rooms.

IMPORTANT INFORMATION

Children 16 years old and younger stay free when occupying the parent or guardian`s room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out:

Breakfast fee: USD 20 per person (approximately)
Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
Fee for in-room high-speed Internet (wired): USD 13.95 per day (rates may vary)
Self-parking fee: USD 21 per night (in/out privileges)
Valet parking fee: USD 29 per day (in/out privileges)
Pet deposit: USD 50 per stay
Refrigerator fee: USD 20 per stay
In-room microwave fee: USD 20 per stay
Rollaway bed fee: USD 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Local Calls
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Room Service
  • Video Game Console
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2508 reviews
from Florida
Submitted on 01-19-2017
Lovely, spacious room and bathroom at the nicely updated Sheraton Dallas hotel in downtown Dallas. Our 30th floor room with awesome views of downtown Dallas was wonderful and we will be back! The beds are extra comfortable and the staff members are wonderful as well, especially Lois at the front desk and Robert at the concierge desk. The hotel is very conveniently located downtown and close to the trendy Uptown area of Dallas with many, many amazing restaurants and shopping. Walk out the side ... Read more
from Silsden, United Kingdom
Submitted on 01-18-2017
I spent 5 nights at this hotel staying in an exec suite on the 32nd floor of the North Tower, great view of the freeway and beyond. Comfortable, clean room and very big, plenty of lifts so never had to wait long. This is a very large hotel with fantastic facilities that can accommodate large numbers with ease. I was here as one part of a delegation of 500 people and the staff dealt with everything very professionally at all times. Check in and out was very swift and staff were extremely helpful ... Read more
from Atlanta, Georgia
Submitted on 01-16-2017
The hotel is fare; depending on events hosted during your stay. The best part of this establishment is the Draft Bar. I've been coming to Dallas for biz over 20 years. Tony's service at the bar is fantastic. Harrell is newer but also a superb bartender and professional. I would stay at this hotel just for the fine service from Tony and Harrell.
from Huntsville, Texas
Submitted on 01-16-2017
I had to go to a meeting held in the convention center attached to the Sheraton. My husband and I asked for a junior suite since we had to stay for several days. It was extremely nice and clean. The hotel staff was great. We went to the Executive lounge each evening and enjoyed great finger foods, wine, and beer. The wine and beer are included with an upgrade to include the lounge, which pays for the upgrade. As a matter of fact, the lounge food was our dinner each night. We had not desir... Read more
from Fishers, Indiana
Submitted on 01-15-2017
Okay...this hotel is not horrible, but they have got to fix their HVAC issues. The heat was unbearable in the lobby and hotel restaurant on the day of our arrival. My room's a/c never worked properly and the wifi was intermittent at best. The exterior windows were filthy, which was a huge bummer because it detracted from the great views of downtown Dallas. My bathroom faucet would only deliver ice cold or scalding hot water....nothing in between. On a positive note, every staff member that I e... Read more
from New York City, New York
Submitted on 01-14-2017
only good thing about this hotel is the location, the hotel is old and rundown, there is no place to work in the room, and even the club lounge dose not offer a conferrable place to work on a laptop. when I showed up to check in I must have surprised the team (I did book 2 days in advance and I am a platinum level gust) but they had to run around and try and find me a room and then when I send clothing to laundry they did not fold the shirts the way I asked and when I called about it I was told ... Read more
from San Pedro Sula, Honduras
Submitted on 01-14-2017
I attended a global business meeting and conference at this hotel. The staff and the service was excellent, the food at the hotel restaurant was good as well. The meeting rooms were large and quite acomodating to all of our needs.
from Lodi, Italy
Submitted on 01-13-2017
5 nights. First night I changed the room. Entire Tower with no power has been closed. From a double bad to a single king without a different rate or discount. No bar in the room. Noise room especially near the elevator. Food for my personal standard not good enough. And a bit expensive. Not a great hotel
from
Submitted on 01-12-2017
This property is old and run down. I had a room in which the AC did NOT work. I was switched however the air was still largely ineffective in the new room. The entire hotel was experiencing HVSC problems as well as guest internet. While they told us it was fixed on the second day, all of the meeting venues were hot. With 400 attendees heating up a room it was very uncomfortable. Breakout meeting rooms were unbearable. Lastly, the outside of the windows all over the building were filthy making an... Read more
from Houston, Texas
Submitted on 01-11-2017
I stayed at the Sheraton as part of a comic con convention. The housekeeping staff and front desk personnel were kind and helpful. The hotel staff that oversaw the convention was terrible. Nicole screamed at our volunteers and was generally rude and unprofessional. The hotel security called our volunteer staff to take care of drunks in the lobby instead of doing their job. The hotel security staff was caught on camera taking photos of and touching items in our vendor booths. While I unders... Read more
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