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Embassy Suites by Hilton Dallas - Near the Galleria

Dallas / Fort Worth, TX, US (DFW)

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Based on 752 reviews
Family-friendly hotel with free breakfast and free area shuttle.
Room & Rates
1 King Bed Non Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 1

1 King Bed Non Smoking

  • one king bed
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
  • high speed internet available ($)
Hide room details
1 King Bed Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 2

1 King Bed Smoking

  • one king bed
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
  • high speed internet available ($)
Hide room details
2 Doubles Premium Suite Non Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 3

2 Doubles Premium Suite Non Smoking

  • two double beds
  • includes Wi-Fi and in-suite drinks and snacks
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
Hide room details
2 Double Suite Accessible Tub Non Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 4

2 Double Suite Accessible Tub Non Smoking

  • two double beds
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
  • high speed internet available ($)
Hide room details
1 King Premium Suite Non Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 5

1 King Premium Suite Non Smoking

  • one king bed
  • includes Wi-Fi and in-suite drinks and snacks
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King Suite Mobility/Hearing Accessible Tub Non Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 6

1 King Suite Mobility/Hearing Accessible Tub Non Smoking

  • one king bed
  • includes Wi-Fi and in-suite drinks and snacks
  • visual alerts
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King Suite Accessible Tub Non Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 7

1 King Suite Accessible Tub Non Smoking

  • one king bed
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
  • high speed internet available ($)
Hide room details
1 King Suite Accessible Roll-In Shower Non Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 8

1 King Suite Accessible Roll-In Shower Non Smoking

  • one king bed
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
  • high speed internet available ($)
Hide room details
2 Double Beds Non Smoking - Embassy Suites by Hilton Dallas - Near the Galleria - 9

2 Double Beds Non Smoking

  • two double beds
  • separate over-sized living area w/sofa bed and armchair
  • complimentary hot breakfast
  • complimentary evening reception includes lights snacks and drinks
  • cherry wood furnishings and marble vanity
  • flat screen TV w/premium channels
  • MP3 docking station
  • dining table w/upholstered chairs
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • telephone w/data port, voicemail and auto wake-up
  • bath products, hair dryer and iron/ironing board
  • high speed internet available ($)
Hide room details
Embassy Suites by Hilton Dallas - Near the Galleria
14021 Noel Road, Dallas, TX US 75240

Upscale, full-service all suite hotel with beautiful atrium, the lobby has a relaxed atmosphere and features a pond with two live swans amond the greenery and trees.
 
Just 500 yards from the Galleria Towers and JP Morgan Chase International Plaza, our hotel is located in the prestigious North Dallas/Tollway business corridor. Within close proximity to our hotel, you'll find great attractions, like:* The Galleria Mall* Addison Restaurant Row* Dallas Museum of Art* The American Airlines Center* Fair Park* Cotton Bowl* Golf Courses of North Dallas* Valley View Mall* West End Historic District* Six Flags Over TexasPlanning a business trip to Dallas? Take a look at the global businesses that are within two miles of our Dallas, Texas hotel, such as:* AT&T* Cisco Systems* JC Penney HQ* FedEx Kinko's* Mobil Oil* PeopleSoft* PepsiCo* Coca Cola* Pizza Hut Corporate HQ* Sun Microsystems* Medical City HospitalsYou can count on the Embassy Suites Dallas - Near the Galleria hotel to offer you spacious hotel suites, with a private bedroom and roomy living area that's ideal for corporate guests and families in Dallas. Our well-appointed suites offer an array of home comforts, including:* High-speed Internet access* Two 42-inch televisions* Telephone with data ports* Refrigerator and microwave* Coffee maker* Dining/work tableOur hotel restaurant, Ethan's American Bistro, ensures you're never short of dining options during your stay in Dallas.If you're planning a business meeting or conference in Dallas, our meeting spaces could meet your needs. And if you're eager to keep on top of your workload while you're at our hotel, you'll be able to utilize corporate facilities, like:* Our complimentary business center* Audio/visual equipment rental* Business phone service* Printer, photo copying and fax machines* Video conferencing availableOf course, when it gets to the end of the day, we want you to be able to relax in style at the Embassy Suites Dallas - Near the Galleria hotel. Let your hair down with:* Our in-hotel fitness center* Swimming pool and hot tub* On-site convenience store* In-room dining service* Complimentary shuttle service within a three-mile radiusSo whether you're in Dallas on business or pleasure, rest assured that the Embassy Suites Dallas - Near the Galleria hotel will complete your Texan adventure!

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 752 reviews
from Dublin, Ireland
Submitted on 22-05-2016
Lovely staff and ideal breakfast. Rooms are all suites and very spacious if a little dated. Fridge and mini kitchen a great addition. Near the Galleria and lots of shopping as well as some of the best golf courses in Texas. Close to the tollway so easily accessible
from syracuse, United States
Submitted on 22-05-2016
This hotel is a little dated. Room had a musty smell. TV remote would not adjust volume or change channels. Breakfast was good. As a group we had lunch at the hotel. The food was excellent. Above average for hotel food. Our entire group was pleased by the quality of the lunch.
from
Submitted on 23-05-2016
Enjoyed a two night stay on business and found this hotel pleasant with good service and great food like most Embassy Suites. The rooms was a little dated and there was rust on the bottom door frame to the bathroom indicating a need for some fresh paint. Overall, the 6th floor was quiet except for the 2nd night when the next door neighbor was loud and giggling constantly. No telling what was happening in there, but wish I had picked a room without the adjoining door. Exercise room had an ... Read more
from Dallas, Texas
Submitted on 24-05-2016
This hotel like all Embassy Suites I've stayed at are wonderful. The parking is free. The managers open bar reception is wonderful and of course the isancluded made-to-order breakfast is awesome. All items make this hotel an overall excellent stay and value.
from Hale Center, Texas
Submitted on 25-05-2016
This hotel could have been really nice, but it seemed very run down and it was not clean. The staff was decent, but not as friendly as other hotels I have been in. I was afraid for me ir my family to sit on some of the furniture because it was so filthy.
from Ardmore, Oklahoma
Submitted on 02-06-2016
I was at the Embassy Suites near the galleria last week and I was more than pleased with my stay. Very friendly and helpful staff. Clean rooms. Evening reception with free drinks and snacks. Delicious cooked to order breakfast. They have the shuttle service that can take you anywhere nearby so I went to the Galleria since it was my first time in that area. Very convenient location. Also, if you choose a room in the premium floor, they welcome you with this basket filled with all sorts of snacks ... Read more
from Amarillo, Texas
Submitted on 02-06-2016
The location is close to the galleria mall, which was great and the hotel lobby was very nice and updates. However our rooms , which were suites, were worn and dirty. We booked two nights and only stayed one, the beds and carpets had stains and the couches were torn. The first room had awful smell along with what was mentioned above and we switched rooms and the second was not much better.
from Bixby, Oklahoma
Submitted on 05-06-2016
The hotel itself was just ok. It's an older Embassy suites. There were actual Swans in the lobby fountains. I thought it was kind of strange and a little unsanitary plus I felt bad for the swans. The rooms were a little outdated too
from
Submitted on 05-06-2016
I don't normally do reviews, but I thought this one was necessary to inform future guests of this hotel. I was very disappointed with this hotel. Torn seat cushions, cold shower, breakfast was late. And the omelet I ordered was overcooked. No internet for Hilton Honors members, although they claim it was available. Air conditioning was not functioning properly. Was overcharged on bill. I do have one good thing to say, the bed was very comfortable.
from
Submitted on 06-06-2016
The web site said this was a renovated hotel, but renovations only went to the second floor. My room was on the 4th. Internet was available for only about two minutes, then I never could connect. Furniture was old and needed to be replaced.
from DeSoto, Texas
Submitted on 18-06-2016
This is a nice clean property where you the staff is friendly and professional. The complimentary breakfast made to order was good and the happy hour drinks and snacks were good I would definitely stay again and recommend to friends and family
from Laredo, Texas
Submitted on 18-06-2016
From beginning to end, our stay was amazing! The rooms were clean and comfortable. The beds and pillows were VERY comfortable. The breakfast was delicious and provided a great variety for everyone in our family. The evening reception didn't offer a great selection of snacks but the wait staff was great and it provided a great setting to unwind. I would definitely return to this location!
from Racine
Submitted on 19-06-2016
Great Hotel, great food. Nice staff,very polite and had to be very helpful as I had no hot water in my room for first 3 days. Pool was ice cold. The complimentary breakfast was wonderful and Zek was a great cook.
from granville, wv
Submitted on 21-06-2016
I checked in this hotel after a late night arrival, got into bed, the sheets felt gritty but I was tired. Woke up to find visible dirt and sand under where I had been lying. I asked front desk to have sheets changed. Of course that didn't happen. When I returned after a long day and got into bed found same dirt and sand. Called the front desk, requested new sheets. They said they'd send some up. 45 minutes later and two more phone calls and finally had a set of sheets. Wrong size amd no pullowc... Read more
from Dallas, United States
Submitted on 21-06-2016
I travel often and rarely walk away from a hotel thinking I will always stay here in the future. This is the ONE in Dallas for me. The staff go out of their way to make sure your stay is problem free.
from
Submitted on 24-06-2016
This is an older version of the Embassy Suites. It has the large atrium in the center of the building and the rooms on the perimeter. The hotel has a prominent water feature and when I arrived they had two beautiful live swans in the ponds. Very cool. The staff was great. Super friendly and attentive. My room was dated and showed its age. The full length mirror door on the closet had been removed. The walls were spotty and one toilet seat bolt was missing. The rate I paid was commensurate wi... Read more
from Grapevine,
Submitted on 24-06-2016
GREAT addition to our Dallas visit to the American Girl store. You get your very own bed to take home with an AGD embroidered doll-pillow and blanket. I was surprised at the quality! Also get a large Pizza with the package! Was so worth it to see her get excited about the doll bed.
from Lubbock, United States
Submitted on 27-06-2016
This Embassy Suites Addison location is a great spot, the staff is top notch, breakfast is yummy, the swans are beautiful! Close to the Galleria for shopping and several amazing restaurants and eveneing entertainement, also only took us 22 minutes to get to Globe Life to see the Rangers! Def will stay here again!
from Houston, Texas
Submitted on 28-06-2016
I use this hotel for business when in Dallas because of the suite space, complimentary made to order breakfast, free wifi, and I am a Hilton Honors member. The location is convenient, the rooms are clean and each room is a suite. So it's got a lot of space to offer for work or relaxing.
from Harker Heights, Texas
Submitted on 28-06-2016
Paid for an Embassy and got a Tent. From the old tv to the old phones that did now work to the dead bugs in the room to the to small and old and cracked tub in the shower to the pillows that collapsed when I laid my head on them I just did not enjoy this experience at all.
from Saint Louis, Missouri
Submitted on 02-07-2016
This is the worlds smallest Embassy Suites but its good, i like it that way. The hotel is actually pretty beautiful when you first walk in. It's in a very good area as well. The rooms are kind of average though. It's time for some updates. The phone in my room did not work so I could not call down with the provided phone. I had to call the hotel from an outside cell line. They hide their pancakes during breakfast with The Omelette guy so if you need pancakes go talk to him. Almost went the wh... Read more
from Yakima, United States
Submitted on 03-07-2016
I finally was able to take advantage of the complimentary cocktail event. The breakfast buffet is excellent. I tried to pop microwave popcorn, but the microwave was to small and I ended up burning it. I recommend not trying that.
from Little Rock, Arkansas
Submitted on 04-07-2016
Wonderful hotel with very friendly and courteous staff. The hotel chef is absolutely amazing! Don't miss out on the complimentary breakfast!! Omlets made to order, pancakes, fresh pastries, the works!! The one bedroom suites are very spacious. My wife and I and our two boys, 13 and 7, were very comfortable. Will definitely stay here again on our next trip to the Dallas area.
from Longview, United States
Submitted on 04-07-2016
It has everything I need as a business traveler. The fitness center has 3 treadmills, 2 ellipticals and some weights. Also, there is filtered water in there. Seems the hotel is getting renovated, so it was noisy and smelly this time. Staff is really nice and friendly. There is a shuttle available. Location is great, at 635 and the tollway, close to 75 and George Bush. Shops, CVS, restaurants and the galleria mall are within walking distance. I stayed in a 2 room suite which was great to... Read more
from Oklahoma City
Submitted on 06-07-2016
Car was broken into. Elevator was broken on one side. Pool was too crowded to use with rowdy 15 kids that had 1 adult with them. Security guard was buddies with the extended stay guests and did not patrol at all.
from Saint Louis, Missouri
Submitted on 06-07-2016
First, my pre ordered lunch was not there when I entered the room. I went to call the front desk and the phones didn't work. Turns out, they were unplugged. Kitchen advised that even though is was able to order for check in time, 3pm, the kitchen doesn't open until 5. They ended up sending the order later but we'd already gone out to get food. There are two elevators and only one worked. It's really noisy in the atrium so I recommend staying on a higher floor if you're a light sleeper. No ic... Read more
from Nashville, Tennessee
Submitted on 06-07-2016
My experience with any of the Hilton hotel has been great... Breakfast is awesome.. When I'm done shopping return to a evening cocktail and snacks down stairs. I had a issue when I was in Memphis I ask for champagne glasses.. And it was problem. With the restaurant inside there.. So memphid
from O'Fallon, Illinois
Submitted on 06-07-2016
From the moment on arrival, the staff were exceptionally friendly; exceeded our requests; room was great; breakfast was very good. Every time we entered the hotel, we were greeted. I would definitely recommend this Embassy Suites!
from Lake Charles, United States
Submitted on 08-07-2016
I was very disappointed in my recent stay at this Embassy Suites. I checked reviews online as well as the hotels website and no mention was made of the construction going on. The lobby has been beautifully updated but the room I stayed in was old, musty and the bathroom tiles were moldy. We had two rooms and both rooms were in the same condition. I have stayed at other Embassy Suites in other states and have never had this type of experience. For the price I paid and the location close to t... Read more
from Monroe, United States
Submitted on 11-07-2016
Maid left my door open, elevators were broken, stairs inaccessible, shower broken, AC didn't work well, maid took things from my room, staff was uninformed, and the swans never showed up in four days.
from Brady, Texas
Submitted on 13-07-2016
Rooms could be cleaner and breakfast was decent. I thought it was strange that the pancakes and bacon were not out with the other food. You had to wait in line to get an omelet to get them. If you want to feed the swans be downstairs at least 30 minutes early since they don't stick to the time on their sign.
from
Submitted on 15-07-2016
Stayed here 2 nights this week. Bed was comfortable. Breakfast was good and included in price. We were surprised to find the restaurant was not open for lunch as other Embassy Suites we've stayed at lunch was available. The carpet needed replacing in the room, stayed in a 6th floor room. Loved the swans in the main lobby. Hotel Lobby and breakfast area was hot both days we were there. Thankfully air conditioning in room worked great. Front desk employees were great. Hotel shuttle available b... Read more
from Quitman, Texas
Submitted on 20-07-2016
A/C was sporadic,at best,for the two days. We were so hot the first night, we couldn't sleep. The staff were helpful, and sympathetic, but it was most of the hotel affected. The good news was at least we were comped one night. The hotel is being updated, but, still...
from Kyle, Texas
Submitted on 20-07-2016
When we arrived, our room wasn't ready. They said it would be ready within 20-30 mins & it was. We checked in with no problem. As we unpacked, a staff member came around with drinks & snacks. Our room was very nice & beds were very comfortable.
from Texas
Submitted on 20-07-2016
The staff is extremely helpful and competent. The hotel (and in my experience, this means Hilton management)is embarrassingly dated and ill maintained. Old smelly rugs in rooms, noisy, inadequate air conditioning, poor plumbing (water pressure, toilet clogs, etc). I think that the people responsible for managing Hilton hotels need to be replaced with competent and efficient workers, who actually seem to care.
from Santa Barbara, United States
Submitted on 21-07-2016
The Garden atmosphere complete with swans swimming in a pool adds to the excellence of the accommodations and service. The best stay for a super reasonable, even economical price. The complimentary breakfast has made to order omelettes as a choice and staff helpfulness of a full serve restaurant.
from McKinney, Texas
Submitted on 25-07-2016
Great Breakfast, the rooms were nice and clean. Good service and quiet at night. Surrounded by restaurants and the Galleria Mall. We will be back. The evening reception was a nice touch. The pool and gym were clean.
from Madison, United States
Submitted on 25-07-2016
Nice location, breakfast and evening reception. Just wish they would've handled the breaking down of the air conditioning a little better! I understand these things happen but I wasn't offered any type of compensation. Very comfortable bed!
from Oklahoma City, United States
Submitted on 26-07-2016
This Embassy Suites was the best. The food was excellent the staff was helpful and generous. I will definitely be coming back to this location if I am ever visiting again. The rooms, bathroom, building, swimming pool, and breakfast area were all clean and neat. Perfect Stay!!
from Dallas, Texas
Submitted on 27-07-2016
No AC entire time I stayed at hotel. Very few were concerned with the situation it put me on. Had issues with checkin, should have found another hotel then! Bartender at happy hour first nihhy told me certain drinks were not available when they really were. He just decided NOT want to serve me.next time I went there was a different bartender and what a difference he made.
from Jackson, Mississippi
Submitted on 27-07-2016
Husband wanted to go to Dallas for birthday weekend. Hotel is in a great location and was really nice. Enjoyed the "made to order" breakfast items which included bacon. Will definitely stay here again!
from Dallas, United States
Submitted on 28-07-2016
I travel once or twice a month for work and have been staying at Embassy Suites in Houston and wanted to try one in Dallas. I arrived 9am on my check-in date and had been told the day before when I called ahead that there would be no issues with me getting a room early so I could iron clothes and shower up for work meetings. When I arrived no rooms were available which I understand many hadn‚??t checked out yet ‚?? supposedly. I asked the lady at the front desk if she would call me when a room w... Read more
from
Submitted on 29-07-2016
We wanted to stay at the Lincoln Hilton but they were booked so decided to stay here. I was a little concerned after reading some negative reviews regarding the rooms. However, we found very little wrong with this hotel. It is a smaller hotel than some Embassy Suites so it wasn't very crowded during happy hour and breakfast which greatly enjoyed both. The staff were all extremely helpful and accommodating. The lobby area is beautiful with the water feature and lovely swans. The rooms were large ... Read more
from Ashville, Ohio
Submitted on 29-07-2016
We booked this hotel primarily due to its location to our son's home. Our expectations were absolutely exceeded in that the hotel was beautiful, the free breakfast was great, the fitness center had everything we needed and the price was fantastic!
from St. Helena, California
Submitted on 01-08-2016
Visited this hotel this weekend and I must say that the staff handled 3 family reunions really well. The staff was professional and personable. There was plenty of food, towels, and good service for everyone. In addition my kids got to feed the hotel swans, activities for kids is always of my to do list.
from Houston
Submitted on 06-08-2016
Failed to advise guests of construction. Noise was a real problem during the day. Spoke to a manager, she said she could do nothing. Tried to reach the General Manager with no success. Several service lapses and the lack of response from management say that there is a management problem, not a temporary failure. I would avoid this hotel unless you can be sure there is new management.
from New York City, New York
Submitted on 13-08-2016
Embassy Suites is a great bang for your buck. The staff is excellent at what they do. The decor is modern and comfortable. The minus were the room cleaners did not come every day for some unknown reason but the hotel accommodated for this. The food was fresh and delicious. The staff was attentive and helpful. The location was excellent close to the highway to everywhere. Good restaurants near by and a good mall. I would recommend this location.
from Longview, United States
Submitted on 29-08-2016
Failure to receive hot water for shaving and bathing. Was not told that the hotel no longer use ice machines on the floors. Must go to the lobby to get ice. No signage as to where to get ice. Should have been made aware that the new policy concerning free ice so as not to waist time looking on the floor trying to find the vending area.
from Paris, Texas
Submitted on 31-08-2016
Stayed here a few nights for business training. Clean comfortable quiet atmosphere. Clean rooms, excellent staff. Easy check in. Easy parking Easy access to area shopping and sports theatre. Have stayed here many times on other business and will continue to do so.
from United States
Submitted on 03-09-2016
Clean room and good break fast in the morning. I liked having custom breakfast.People are nice and friendly. The place has so many restaurants close by. It is close my office.The hotel itself is extremely charming and in a wonderful area.
from Boston, Massachusetts
Submitted on 06-09-2016
I had a quick 3 day stay in the dallas area near the Galleria for a business trip. It has the traditional setup of all Embassy suite with the two rooms suite, free cook to order breakfast and free cocktail and snack for dinner. The hotel is a little dated but overall the room was comfortable and service was good. The room service Pizza which was enough to feed 4 was only 22 bucks which is a great deal for room service. The hotel is within walking distance to the Galleria and Del Frisco dou... Read more
from Los Angeles, United States
Submitted on 07-09-2016
Went to Dallas for a football game in Arlington, TX at Jerry Jones famed ATT&T Football Stadium. Stayed in Dallas at the Embassy Suites, great time, great service and a great room. All went very well.
from Missouri City, Texas
Submitted on 12-09-2016
It was an overnight stay to break up a long road trip. Interesting with the Swans in the foyer. Breakfast was pretty good, but the process was inefficient. The hotel was packed, so breakfast took a while to get through, especially with little kids. Room is a little older in style and furniture, but plenty clean. Overall, it was a pleasant stay, and if we were looking for a decent stay in this area again, we wouldn't hesitate to consider this hotel.
from Metro Minneapolis-Saint Paul, Minnesota
Submitted on 14-09-2016
Had hot water issues two out of the four day stay. May have been a simple plumbing problem as we were aware of maintenance people working in the wall chase. Lines for free cooked breakfast on weekdays can be long....single chef and he prepares everything. Weekend breakfasts better as the have a full buffet serving table set-up. Only area to puff on a cigar is in a secluded patio via going thru the indoor pool area.....closes at 10:00 pm. Hotel staff very friendly, and will try to help.....
from Dallas, Texas
Submitted on 17-09-2016
I was here for a once day meeting and the hotel is in a great location. Nice peaceful area with some trees. The Galleria Mall is just a few blocks away and Dallas Tollway around the corner for easy access to the entire Dallas area within minutes. The meeting space was great! Clean comfortable and the food was good as well. I heard from other participants that the suites are just as nice as the public/meeting space but I did not see. The staff were friendly and helpful. This would be a great plac... Read more
from Sterling City, Texas
Submitted on 18-09-2016
I have stayed at this place many times. The staff are always courteous and helpful. Hotel is very clean and rooms are very spacious. Complimentary breakfast offered a a wide variety of hot and cold foods.
from Houston, United States
Submitted on 20-09-2016
Hotel was clean, staff was very helpful and courteous. Enjoyed complimentary Happy Hour and Breakfast. Staff went out of the way to ensure our friends stay was relaxing and not stressful. Restaurant area was clean, rooms were nice and set up with enough pillows and blankets. Will definitely stay at this location again.
from Madison, Wisconsin
Submitted on 22-09-2016
I was a super demanding guest... I'm a first time mom and was traveling with my 7month old. I had the manager set up the pack n play for me because I couldn't get it done with one hand (crying baby in the other). My only wish was that they would set up the pack n plays for guests before we get in to our room. Manager also ran to cvs and bought me dish soap (for me to wash bottles and stuff) AND got me a box fan so that my baby could have white noise to sleep with... :). Like I said, I was super ... Read more
from ks
Submitted on 22-09-2016
Wonderful hotel and a fantastic staff, they really made our stay a great experience. It was a perfect vacation if you get over the Dallas traffic. Breakfast was great, just about anything you might want
from
Submitted on 26-09-2016
The auditor checked us in and he was great! The room was very clean and gorgeous with a huge TV. We loved the staff and the breakfast! This is our new favorite hotel in Dallas! The location is very easy to get to the Dallas shopping as well.
from Houston, United States
Submitted on 26-09-2016
The A/C did not cool as well as it should. The television in the bedroom had sound but did not have picture . The refridgerator was very wobbly and did not cool very well. Location was very convenient to my next day's destination. The Breakfast was, as expected, very good.
from Starkville, Mississippi
Submitted on 05-10-2016
Great location, clean room, friendly staff, even have swans. There was some construction on the inside but when i went to bed i never heard a thing. Less than 10 minutes to the mall and less than ten minutes to just about anything you wanna eat.
from Houston, Texas
Submitted on 07-10-2016
We enjoyed our stay for the most part. I did have one issue. I requested hypoallergenic bedding and that seemed to be an issue with the front desk staff. I am not sure if the front desk staff did not understand what I was asking or what.
from Tyrone, GA, United States
Submitted on 07-10-2016
I have stayed there on business 20-30 times over the years. Always loved this location. However, I was very disappointed this stay while on personal travel. Called in advance to have both rooms next door to each other. At check-in, the desk help was not helpful at all. It took him 20 minutes to check us in, even though nobody was in line at 9pm. Oh, and we didn't get adjoining rooms, or even on the same floor. He didn't even seem to be concerned. In the middle of our second night, the fire alarm... Read more
from Madison, Alabama
Submitted on 09-10-2016
We stayed 3 nights at the Embassy near the Galleria and it was as expected. The room was clean and comfortable and breakfast every morning hit the spot. Our 8 year loves hotel breakfast and the abundance of choices always brings a smile to his face. Good visit!
from Chicago, United States
Submitted on 10-10-2016
This Embassy Suites is one of the best I've been to. The hospitality team is super friendly. The rooms are updated and clean. Bed and pillows were comfortable. The Steak Tacos on their in-room dining were out of this world, tender and very tasty. I highly recommend this location!
from
Submitted on 12-10-2016
Vehicles broken into , and hotel knew of the issues and did not take steps to put security on premises until midnight. Hotel confirmed they have this problem anytime their is a large event. Said there have been problem and I asked why they did not put security, he said they have someone walk parking lot at midnight. That is stupid not to tell customers there is issues.
from Houston, United States
Submitted on 19-10-2016
I traveled to Dallas as part of a business event. The Embassy Suites was close to the location of this event. I like to stay at embassy Suites very much. Rooms are large, and the breakfast and evening receptions are very enjoyable. This hotel needs to offer better selections as part of the evening reception however. Popcorn and tortilla chips are not what I call a good selection. Carrot sticks and tomatoes, along with a salad drenched with dressing are not appealing at the end of the day. The br... Read more
from Enid
Submitted on 22-10-2016
Very relaxing stay from arrival to departure.We had a late arrival and staff is very accommodating to our requests.Wish we could stay more nights,but definitely coming back to this hotel when we're in Dallas.
from Dallas, United States
Submitted on 24-10-2016
Very pleasant yet functional, willing and well-trained staff, especially Front Desk. I was only there for 3/4 days but found the staff, facilities, catering and general experience to be a perfect mix of business and relaxation. I will definitely be recommending Embassy Suites to friends and family.
from Greensboro, North Carolina
Submitted on 27-10-2016
Stayed here for 3 nights this past week and experienced no hot water one of the nights. (Stay was on the 3rd floor.) I didn't complain because it was working again the next morning. Last day here my air stopped working, but again didn't complain because I was checking out later that morning. Other than that, my stay was OK. Clean hotel, staff was helpful and friendly and breakfast was really good.
from Mineola, United States
Submitted on 27-10-2016
our suite was huge, comfy beds, and the swans in the lobby are a real special treat! breakfast was cooked to order and tasted great. close to the tollroad and plenty of shopping and things to do while in Dallas. I could easily live here!
from Lafayette, Louisiana
Submitted on 28-10-2016
Very clean hotel and friendly staff and I would recommend this hotel to anyone.. The swans in the lobby was mesmerizing to watch. The shuttle crew was very helpful . I plan to stay at this hotel every time we're in Dallas....
from Pflugerville, United States
Submitted on 29-10-2016
the hotel staff was good to deal with and all very respectful. The problem is I had the room cleaned each day I stayed and one day they left a bag of trash and about 3 dirty drinking glasses that were used from the bar. One day a staff member entered my room unanounced and startled me.
from Ketchikan, United States
Submitted on 30-10-2016
Service from the staff was great. They tended to each need we asked for. It was great to be greeted by a cheerful bunch. Very close to everything we needed in Dallas. It was a very nice hotel, specailly the swans in the atrium.
from Lawrenceville, Georgia
Submitted on 02-11-2016
Front desk staff was very friendly and helpful. Used the complimentary shuttle a couple of times and had a great experience. The shuttle will bring you to the Galleria Mall but it is close enough to walk. Comfortable room. Great night's sleep.
from
Submitted on 05-11-2016
I think clean and quiet are the 2 most basic requirements in a hotel and this Embassy Suites is both. In addition, large bathrooms and nice TVs in the room. The Friday night happy hour had a great selection of free drinks and an ok selection of snacks. The breakfast was standard fare, but well organized and had a spacious area so no long lines at the coffee urns. The hotel is convenient to DFW and the Galleria mall. The only downside is that it does not have an onsite restaurant. If you ar... Read more
from Edmond, Oklahoma
Submitted on 07-11-2016
The lobby is magnificent. The rooms are very comfortable and clean two room suites, the a/c works well, beds are good, and rooms are quiet. Our room was a bit worn: the cabinet doors did not close correctly, the microwave turntable was broken, and the bathroom had some rust. The full breakfast was good although the omelettes were a little too greasy. We plan to return.
from DENVER
Submitted on 07-11-2016
I used this hotel for my business trip in Dallas. The facility is okay but in the morning was understaffed and didn't get good quality service. I requested the shuttle service but it was 20 min. late and the manager didn't seem to care if the service was provided as the guest requested...very disappointing experience.
from Dallas, Texas
Submitted on 10-11-2016
Not a well managed hotel, Will never stay here again, the staff is not from there as usually, the pool and the Jacuzzi out of service the pool was not heated, the room carpeting was dirty no cold water in the bathroom, promised room service never showed up, too much more to say, take my advice, wast not worth 183$
from Santa Fe, New Mexico, United States
Submitted on 12-11-2016
This Embassy Suites is a very clean and friendly Hotel, from all of the staff encounters from check in to Breakfast. the staff that serviced our Meeting were so friendly and quiet you wouldn't even notice them servicing the room.
from United States
Submitted on 18-11-2016
The food is decent. The staff was mostly great Especially Ruth, Eve, Noreen, the 11/18 breakfast crew and 11/16 & 11/17 happy hour crew all were very very helpful!! I would have rated this hotel at 4 stars but my horrendous experience with Sami at the front desk coupled with minimal servicing of the rooms (More attention could be paid to the cleanliness of the rooms...the servicing was the absolute minimum and it showedū???ū???)I rated it 2 stars.
from
Submitted on 21-11-2016
This is the 3rd time I have been to this hotel. Wonderful value and the swans are always entertaining. The renovations for the lobby and breakfast area are just so nice. The front desk staff is just a pleasure to work with, and the rooms were very clean. I highly recommend this hotel!
from Baltimore, Maryland
Submitted on 22-11-2016
Had a group of over friends stay at the Embassy Suites near Galleria Mall and we had an excellent experience. There was plenty to do within walking distance. The staff was always ready to help you. I would recommend this hotel if you have a group event.
from Seaside, CA, United States
Submitted on 22-11-2016
It was a great experience and very solid, good service. Great location, and easy access. I did not use some of the facilities (i.e. pool, exercise room, etc.) but they seemed to be very well equipped.
from
Submitted on 23-11-2016
The hotel is just ok, it seems old and the room carpets are dusty, which is expected for a hotel that has been around for a while. On the other hand the staff is amazing, all the way from reception, to housekeeping, friendly, helpful and they really seem to want to make your stay as good and comfortable as possible. Do not expect a 5 star experience, although you will get 5 star service in this 3 star hotel.
from york
Submitted on 23-11-2016
Very impressed with this hotel. A little dated but clean. The breakfast spread they offer in the morning is hands down the best. Great customer service from everyone we came in contact with. Free evening reception is very nice, a bit busy but then again....it's free. The only negative would be, only one waitress serving for dinner. The waitress never came to clean off the dishes from the previous customers even when she delivered our food she left them sit. We waited over an hour for a burger to... Read more
from Herndon, Virginia
Submitted on 26-11-2016
The hotel was conveniently located near the mall and it had a very inviting atmosphere with 2 beautiful Swans. The staff was very nice including management. They helped me with my requests. The breakfast and evening reception were amazing. Im definitely returning!
from District of Columbia
Submitted on 28-11-2016
Our stay over the Thanksgiving holiday was excellent! The staff was friendly and accommodating, and the location was convenient to shopping at the Galleria. The daily breakfast was also timely, good and convenient. Great all around!
from Little Rock, Arkansas
Submitted on 28-11-2016
This hotel is right in the middle of everything but not in the congestion. You have access to the Galleria Mall, North Dallas Tollway and a variety of resturants. This has become my favorite hotel in the North Dallas area.
from Arlington, Texas
Submitted on 29-11-2016
I seem to always have a pleasant stay at Embassy Suites. This one didn't disappoint, however it seemed that the heating unit in the lobby was being repaired which was cooler than normal. The unit in our room was working perfectly. The breakfast was superb and hotel staff were amazing. The location is idea for shopping and dining in the Galleria area. I would return again.
from Chicago, Illinois
Submitted on 02-12-2016
Hotel was nicely updated. A little disconcerting to see live swans in the lobby; after a couple of days it's pitiful to watch. Rooms were clean, but cold. Staff was friendly and helpful. Decent deal for money.
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