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Hilton Garden Inn Fort Worth Medical Center

Dallas / Fort Worth, TX, US (DFW)

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Based on 664 reviews
Room & Rates

1 KING BED SHOWER ONLY

COMP WIFI- HDTV'S WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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1 KING BED DELUXE

OVERSIZED-COMP WIFI-HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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1 KNG MOB/HEARING ACC W/TU

VIS FIREALARM/DOOR/PHN ALRT, COMP WIFI- HDTV'S WITH HIDEF CHANNELS
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1 KING HEARING ACCESSIBLE

VIS FIREALARM/DOOR/PHN ALRT, COMP WIFI- HDTV'S WITH HIDEF CHANNELS
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1 KNG WHLPL MOB/HR ACC RIS

VIS FIREALARM/DOOR/PHN ALRT, COMP WIFI- HDTV'S WITH HIDEF CHANNELS
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2 QUEEN BEDS

COMP WIFI- HDTV'S WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2QN MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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2QN MOB/HEA ACC STE RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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Hilton Garden Inn Fort Worth Medical Center
912 Northton Street, Fort Worth, TX US 76104

The Hilton Garden Inn Fort Worth Medical Center is conveniently located off I-30, minutes from TCU, Texas Christian University, near the Fort Worth Stockyards, the Fort Worth Botanical Gardens, and Fort Worth Zoo in Downtown Fort Worth. Only 30 minutes from the Dallas/Fort Worth International Airport (DFW) or Dallas Love Field (DAL), we are situated in the Medical Center campus South of Fort Worth offering a convenient location to Fort Worth's best medical facilities, attractions, and recreation. Whether a symphony or saddle is on your agenda when you come to Fort Worth, the Hilton Garden Inn Fort Worth Medical Center is the hotel of choice for conductors & cowboys alike! Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location, recreational amenities, and the comforts of home to please our leisure guests. Spacious guest rooms and suites boast a long list of guest amenities, generous work surfaces, our luxurious Hilton Garden Inn Serta Perfect Sleeper, and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: * An indoor Family Fun pool and whirlpool* A well-equipped Precor Fitness Center* 24-hour Pavilion Pantry* Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our inviting Lobby with a book and our fireplace, or dine at our casual, American-style restaurant & lounge, offering breakfast, lunch and dinner daily. The Hilton Garden Inn Fort Worth Medical Center has 3,000 square feet of flexible meeting and banquet facilities including a ballroom, executive board room, wide open pre-function spaces, state-of-the-art audio visual equipment, a Business Center, creative professional catering services and staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Located off I-30 between the Medical Center District and Texas Christian University (TCU), the Hilton Garden Inn is close to many health facilities like: Baylor Surgical Hospital, Baylor All Saints Medical Center, Cook Childrens Medical Center, Texas Health Harris Methodist Hospital, and Plaza Medical Center. We're also convenient to recreational attractions like the Fort Worth Stockyards, the Fort Worth Botanical Gardens, the Fort Worth Zoo, and Trinity Park. Whether business, vacation, or weekend getaway brings you to Fort Worth, our courteous hotel staff looks forward to welcoming you and creating a meaningful experience and memory each time you stay with us.***** Everything. Right where you need it. *****

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 664 reviews
from Anchorage, Alaska
Submitted on 21-05-2016
Hotel staff is/was friendly, courteous, and pleasantly-positive in helping recommend sites, restaurants and the hotels amenities. John Choice, I believe he was their operation manager, the best I've met in my 35 years of travelling more than fifty countries. Highly recommend this hotel for your next stay in Ft Worth Texas. Karl Speights, retired govt executive.
from Kailua, United States
Submitted on 21-05-2016
Hotel is clean, staff is friendly & beds are comfortable. However, the hotel staff did not seem to be concerned that it was important for us to have an accessible room, although it was requested on my reservation. We settled for the standard room. Room service was not so great as far as the food quality. The "kids meal" chicken fingers were difficult to eat for a child, not kid friendly. For a Hilton & for the price, it could have been better...
from Olney, Texas
Submitted on 22-05-2016
Enjoyed our stay here and we will definitely be returning! Thank you for the wonderful experience. The kids Absolutley loved the swim park and pool! The reason for our stay was medical so it made it very convenient to get to hospital appointments!
from Big Canoe, Georgia
Submitted on 24-05-2016
We stayed 3 nights. Great location close to the Rosedale exit of I-30, and convenient to the museum and medical districts. Very attractive, quiet and comfortable, with a super quality breakfast that is a definite bargain. Excellent room quality and comfort. Nice private computer work room, nice pool and fitness areas. The staff folk were very nice, very helpful.
from Lubbock, Texas
Submitted on 25-05-2016
Enjoyed our stay. Kids really enjoyed the pool. Location was perfect close to the zoo which was the reason for our trip. Staff was very helpful and nice. Will definitely stay again if in Ft. Worth again.
from Missouri, United States
Submitted on 01-06-2016
Bed not comfortable especially the price you pay.i got the king size bed. The staff was nice. The room was clean. The pool was very humid. There are some good restaurants around the hotel. Very good place just to sit and talk with family.
from Oklahoma City, Oklahoma
Submitted on 02-06-2016
Great hotel location and extremely helpful staff. We used Uber to and from the hotel each day which saved us on parking and hassle during the tournament. The location is just 5-10 minutes from Sundance Square. Torchy's Taco next door had a great breakfast taco!
from Houston, United States
Submitted on 03-06-2016
This trip was to get away for a little bit and to experience the Sundance Square and the Ft. Worth Stockyards. This property is centered right around the two locations I needed to visit. The staff was very pleasant, the rooms were clean and odorless. The hallways were clean. I would recommend this property to anyone.
from Huntingdon, United States
Submitted on 06-06-2016
Staff very attentive Excellent breakfast and dinners. The best home-made water in the lobby Very clean rooms Hot tub & pool were fantastic - pool has large area with water activities for children Highly recommend
from Lufk, United States
Submitted on 06-06-2016
This hotel is in great proximity to Tarleton Medical University and will accommodate those showing up out of town for orientation, etc. I found that a lot of the guests were there for family members undergoing medical procedures in the area also. However, the hotel is not pet friendly and your furry friends are accepted across the street at Homewood Suites which is the same brand as Hilton.
from Sugar Land, Texas
Submitted on 25-06-2016
Very nice hotel at affordable price. Staff is extremely helpful and very pleasant. Every staff member that we encountered were friendly and seemed to genuinely enjoy their job and interacting with the guests of this hotel. We will definitely return to this location.
from Oklahoma City, Oklahoma
Submitted on 26-06-2016
No complaints at all, the facilities were very nice and clean. The staff was very courteous and nice. They even accommodated an early check in. The pool area was perfect for kids. We didn't eat at the restaurant so no opinion there. Stayed on the fourth floor, it was quiet. The elevators were pretty quick.
from Benton, Louisiana
Submitted on 26-06-2016
We stayed 2 nights mid June. The staff at this hotel are outstanding from the front desk staff to the breakfast crew. Always a smile on their faces and making sure you are well taken care of. I haven't had this type customer service at a hotel since our Vegas visit at the Bellagio. Our 1.5 year old also LOVED the indoor pool. The beach entry was easy for her to play without needing our help to get in and out. It was on the cool side but it didn't bother her one bit! The zoo is a mile away as w... Read more
from Houston, Missouri
Submitted on 26-06-2016
How many places can you go where the staff is so kind and accepting that your son (age 33) with intellectual disabilities wants to be "Chef Alvin"for Halloween. NO he is not a scary Halloween character, quite the opposite, he is a wonderful cook and person that my son simply loves at the Garden Inn Restaurant. He is not the only person that is beyond wonderful to our entire family, who comes in like a hurricane and whirls around the place, makes a mess (and tries to clean up, but the staff ins... Read more
from Ashland City, Tennessee
Submitted on 27-06-2016
After a long day of delayed flights and lost luggage, this hotel was a welcome sight. The staff made us feel right at home. Even though it was very late when we arrived, we were greeted with a smile and an eagerness to help. There was also wine available to purchase right by the front desk. Everyone that worked at this hotel, from the front desk to the maids, to the kitchen, were very nice. The beds were comfortable, too. The parking is in a garage next to the hotel but it's free and is very... Read more
from
Submitted on 02-07-2016
For a convenient location near the medical centers, the Hilton Garden Inn is excellent. You can get to your hospital with ease, have access to quiet rooms, and concentrate on your business without worrying about anything else. The service is there when you need it--anytime.
from LaFayette, United States
Submitted on 02-07-2016
We were in Ft. Worth for a large group family gathering, and this was a convenient accommodation. The price fit with prices in other locations for prior years, and the hotel and room was clean and very attractively decorated. The bed was comfortable and provided for a restful sleep. Staff members were friendly and knowledgible and helpful with questions when we were needing assistance.
from Melbourne, FL, United States
Submitted on 03-07-2016
Hotel was ok but you would think two Hilton hotels on same property (HGI and Homewood) would offer comp breakfast, dinner, and beer like Homewood does. Stayed at HGI with nothing while coworkers stayed at Homewood for same price with comps.
from
Submitted on 03-07-2016
I found this hotel to be clean, quiet, good location, and a very friendly staff. The service was excellent. I will stay here again in the future. Oh, and the free parking was an added bonus! Thank you!
from Seattle, United States
Submitted on 05-07-2016
This hotel was a great place to stay for easy access to some of the great visitor spots of Fort Worth such as the Botanical Gardens and Ft Worth Zoo. The hotel is clean and well appointed and the staff friendly and helpful. The indoor pool will be a big hit with kids with a built in spray park.
from Odessa, Texas
Submitted on 06-07-2016
The room was nice but extremely noisy for sleeping! There was a loud hum in the left hand corner of room. Don't know if it was a/c or something else there. Also it is strange to us that when you pay over $150 for a room there should be a complimentary breakfast!
from Trinity,Texas, United States
Submitted on 06-07-2016
Wanted 1st floor ,All I wanted was to b on first floor I thought that wasn't too much to ask,since I made the resevations in April,I thought that far in advance I would have no problem of getting what I wanted.I have no idea how U can ensure getting the first floor,I would stay again but I would still request the first floor we got there about 2:30 in the afternoon,I figure they had plenty of time to get everything ready on all 3 or 4 floors.
from Ft. Worth, United States
Submitted on 08-07-2016
This hotel in the medical district of Ft. Worth is really wonderful for families with toddlers. We stayed here with my mother, my husband, and our two year old. They have an indoor pool with a zero-entry/beach-entry and essentially what is a splashpad with all the spouting water features (water fountain shamu whale, tilting rain bucket, etc.) It was a winner in tiring out our toddler in a safe, but fun setting. The breakfast was delicious- both the continental and cook to order. The beds we... Read more
from Tyler, Texas
Submitted on 10-07-2016
This place has THE best pool! We have stayed all over the Dallas-Ft Worth metroplex and this is now our favorite!!! The staff has excellent customer service and are all very friendly!! Many fun places to visit near by to visit.
from Mexia
Submitted on 11-07-2016
Stay was cut short due to family matter in my hometown so paid full price for being checked in for 3 hours.. definitely a bummer. Overall the 3 hours I experienced was great & the staff was awesome! I even was able to get moved up a floor for a better view & that meant a lot!!
from cypress, texas
Submitted on 14-07-2016
Good location - close to downtown, museums, etc. You have to park in a parking garage across the street, so that's a little odd. Staff was very friendly, especially wait staff. Breakfast is not included, but it is a very good selection, and not exactly the same from day to day, which is nice. Pool was WAY crowded with kids, even late at night. Hotel was very crowded; lots of families. We had to change rooms after the first night due to horrible clanging noise all night that I think was the a/... Read more
from Fort Worth, Texas
Submitted on 17-07-2016
Nice hotel for our quick stay. Would also be good for business travelers during the week and families whenever. We stayed on the fourth floor and there's not much of a view but I did enjoy the hum of passing trains. I know that's not for everyone but I jumped up a lot to see them pass. The pool and spa were very cool. Well worth the investment for the hotel. I wish hotels like this would include breakfast in the nightly rate because I didn't want to pay $7 for continental options or $12 fo... Read more
from
Submitted on 18-07-2016
Hotel was very easy to find with a great location. The swimming pool was great for kinds 8 and under with lots of cool little water features. We were greeted with complimentary drinks at the bar and water toys for our little ones. The room was nice and cold. The hotel does serve breakfast and dinner at an additional cost. The stay was great and I would recommend this hotel to everyone
from Levelland, Texas
Submitted on 18-07-2016
We have stayed at this one hotel for a while now & we will keep using this Hilton! The customer service is excellent . The breakfast is wonderful . The pool is kid friendly . I can go on & on.. Managers are on hand if you need anything !
from Clovis, California
Submitted on 18-07-2016
A clean and well put together hotel with nice rooms! Small snack and essentials store. And a bar and restaurant in the lobby with water and tea available in the lobby day and night!! I was very happy with the price and quality of room.
from Brooklyn, United States
Submitted on 18-07-2016
Had the pleasure of staying at the Ft. Worth Medical Center Hilton Garden Inn and it was a treat the whole time. Family reunion brought us to town and FW family found and recommended the hotel. We were treated beautifully the whole weekend. Loved pretty much everything: amenities, friendliness and efficiency of the staff, the pool, the breakfast!! I could have stayed a few more days and if I find myself in FW again, I would definitely come back here!
from Stone Mountain, Georgia
Submitted on 21-07-2016
Excellent stay. I had the same experience here as other Hilton luxury brands. You'll not regret booking here. Excellent staff, amenities and accomodations. Oh, and Hilton always has the BEST pillows...
from Austin, Texas
Submitted on 21-07-2016
Perfect spot if visiting the zoo or botanical gardens, both are 5 minutes away. Jason's Deli and Torchy's Tacos are practically in the parking lot for extra dining options without having to drive anywhere.
from Round Rock, United States
Submitted on 21-07-2016
Nice hotel, nice staff, easy access, easy parking, close to the hospital, Keurig K-Cups in the rooms, Complimentary Tea and Coffee in the Lobby, close to Torchys Tacos which was good because the drinks were expensive and the buffett was too.
from Bossier City, Louisiana
Submitted on 24-07-2016
The pool was real nice for kids and the breakfast was nice. The only problems I had were that the address they tell you to use and the street address neither one would get you there using the nave and the supper menu didn't have that great of a selection. Over all a great place to stay.
from Abilene, Texas
Submitted on 25-07-2016
My son and I stayed for one night due to medical appointments at cooks. Every time my son has an appointment we stay at this hotel. It's close to cooks, and my son loves their pool. We have never had issues there. Staff has always been nice. It's never fun spending the day at the hospital so their big kid friendly pool is really nice for the kids.
from Tuttle, Oklahoma
Submitted on 25-07-2016
We enjoyed our 2 night stay at the Hilton Garden. The pool area is great for younger children, it has lots of fun activities for ages 10 and under and the water only goes to 4' deep. The room was very clean and the staff was extremely nice. There are several spots withing walking distance to dine at. This would be a top choice of hotels for us to stay at again when visiting the Ft Worth area.
from Fort Worth, Texas
Submitted on 25-07-2016
This hotel was so welcoming, as we walked in we were welcomed by every employee in building, Tiffany at front desk was very pleasant , even as we walked through the halls to our room every housekeeper greeted us! The indoor pool is catered and great for kids! Carl at breakfast was a sweetheart, he took our order and brought it to us he also walked around and made sure everyone was taken care of, food was really good also. Entire staff is superb and super nice,this hotel was nice but the staff ... Read more
from Dublin, United States
Submitted on 25-07-2016
Fire alarm Wednesday 7/20 night was responded to rapidly by staff. Alarm secured quickly. No evacuation initiated or needed. Next morning, staff had juices and water as we exited the elevator. They responded with information and asked if we needed anything. Fire Department had verified that there was no fire. Having retired after 32 years at a nuclear plant, and my daughter's 20 at a nursing home, we respect the staff's professional rapid response to the alarm. Alarms are to be taken seriou... Read more
from Stewartstown, Pennsylvania
Submitted on 28-07-2016
I stay at this facility for business in Fort Worth, it is located near my offices and many food selections and shopping. The staff at the hotel make the experience. They go over the top to assist you. I had inquired about a sports game being played in their bar area and was originally told I could watch it at the hotel, only to find out I could not, the staff called several local places to see if I could watch the game their and even bought my dinner as an apology that they could not satisfy ... Read more
from Gilbert, United States
Submitted on 29-07-2016
I had to take a business trip earlier this week and was told this hotel had a contract with my hospital. From the moment I walked in I was greeted by the front desk staff. They were both helping individuals, so I had to wait a few minutes. Once they called me up, I gave my last name, the young lady offered me a brown bag with two water bottles, and I had my room key within the next 30 seconds. The place was clean, free fruit infused water and coffee at your will in the lobby. My room was right o... Read more
from Phoenix, AZ, United States
Submitted on 30-07-2016
This was my second stay at this hotel and again I found the staff professional, courteous & happy to help in any way to make my stay the best possible experience. Property & room were clean and I felt safe. Highly recommend this property.
from Rockford, Illinois
Submitted on 03-08-2016
Kiddo loved the pool, lots of kids to play with, amenities (i.e. Pool noodles, basketballs, etc) to use in the pool. Room was spacious & clean. Service staff was a bit slow in cleaning our room. Beds comfortable, lots of hot water for showers. The microwave & mini fridge were a bonus & made for great place to store leftover pizza from previous nite. Overall hotel was a great place. Lots of parking provided, eatery places close by including Torchys Tacos & Jason's Deli.
from
Submitted on 03-08-2016
I stay at Hiltons all over Texas, and this one didn't disappoint. I wish I didn't have to log in to hhonors every time I wanted to get on my laptop, but it's clean, comfortable, and easy to relax in. It was the first time to bring my kids and they really enjoyed the punch thing that they have for you when you walk in.
from Dapne, United States
Submitted on 04-08-2016
Terrible view, noisy ac, faulty shower, room was not ready when promised. Staff must have been new. They could not answer most of my questions. Breakfast was good with good service. Chef makes your breakfast,
from Merrick, New York
Submitted on 08-08-2016
Everything in this hotel was perfect! The rooms were beautiful and the entire hotel was so clean. Everyone who works there from the people at the front desk, the restaurant, cleaning crew, etcâ?¦could not do enough to make our trip more enjoyable. Our luggage was delayed and did not arrive until the next day. Everyone at the hotel bent over backwards to help make our stay less stressful. As soon as you walk through the doors, you are welcomed not only with friendly faces, but also with refr... Read more
from Manitowoc, Wisconsin
Submitted on 08-08-2016
I brought some larger hangers with me for travel purposes, and the housekeeping staff removed them from my room. Small items, but still mine. Very upset. Be sure to watch your items closely, no matter how small.
from Horn Lake, Mississippi
Submitted on 09-08-2016
We came here for the weekend and had the best time. The kids loved the pool (hot tub is way too hot). Breakfast bar/hot food was excellent. You are basically close to most everything. Twelve minutes to Stockyards, 20 minutes to the AT&T Stadium...shopping just down the street. Two nice restaurants right by the hotel (Jasons Deli and a Taco shop). Room was nice, air wonderfully cold bathroom big...couldn't have asked for more. Front desk staff friendly always greeting us when we leave or a... Read more
from Little Rock, Arkansas
Submitted on 10-08-2016
Very good HGI. Convenient. Bonus is Torchys Tacos next door. The Hotel staff. Is very good. Location is very good especially if you're doing something at the medical center or TCU. This property tends to book up fast.
from Conyers, Georgia
Submitted on 11-08-2016
Stayed here for a couple nights a year ago to visit my brother-in-law and so booked it again. The rooms are pretty standard for an HGI. The front desk staff and bar staff are so very friendly and make you feel welcome. Close by is a Starbucks. There is also a Jason's Deli & Torchy's Tacos within walking distance of the hotel. You are also a very short drive from TCU if you are in town for a tour. And if you love burgers, Dutch's across the street from TCU is worth the short drive no matter ... Read more
from Washington DC, District of Columbia
Submitted on 14-08-2016
Why TCU has no hotels close by (as in, walking distance) is a mystery to me, but we chose this property because of its relative proximity to the campus and its generally central location with quick and easy access to downtown. It is also very near a nice walking trail (if you're crazy enough to do this in August in 110 degrees) and an upmarket shopping center. Parking was in a free garage with easy access. The hotel was exceptionally clean, and the hotel staff--along with pretty much every sing... Read more
from Houston, Texas
Submitted on 06-09-2016
Always enjoy staying here. Best hotel to stay in while visiting TCU! Convienent location and friendly staff. Love the proximity to shopping restaurants downtown and the TCU CANPUS. The staff is super friendly and acini dating every single time!!
from FORT WORTH, United States
Submitted on 06-09-2016
The service, yummy food, the fun pool and large bedrooms are all amazing!! My kiddos had a blast, the internet was fast and it was close to everything we needed in Fort Worth. It was my daughter's birthday and they decorated the room with gifts and even a cake in the fridge!! Thanks HGI!!
from
Submitted on 06-09-2016
Had a complimentary voucher, Property owned by Raymond Group. The last time I stayed at their Houston location the air condition did not work so they sent me an voucher. This time their bed was very uncomfortable woke up to a bad back ache. Will never want to stay with this group owned chain.
from nairobi, KE
Submitted on 07-09-2016
This is our favorite place to stay in Ft Worth. The location is very convenient being close to I-30, TCU and great shopping. There is a great taco restaurant in the same parking lot. The pool at this hotel is the main draw for our family. It is a fantastic pool for kids, with water features and toys. The beds and rooms are great as well. The friendly staff really makes this place stand out! It is literally some of the most friendly and helpful staff I have experienced at a hotel.
from Lubbock
Submitted on 07-09-2016
We felt at home during our stay! It was very close to cooks children's hospital. This was the reason for our stay. We were very comfortable and had every thing we needed at our fingertips. The staff was Extremely helpful and pleasant! We will continue to stay here!!!
from Houston, Texas
Submitted on 08-09-2016
We stay here frequently as we have a sophomore at TCU. The location is great for driving to campus as well as access to great restaurants in the Fort Worth area. It is also an easy drive to Arlington for a Rangers or. Cowboys game!
from Ann Arbor, Michigan
Submitted on 09-09-2016
What a great surprise not to only have a nice clean hotel room, but also a hotel that had a friendly helpful staff. Having never been to an area booking a hotel can be a shot in the dark. This hotel was close to everything, it was very clean. The front desk staff, especially Todd, was very helpful in directions and recommendations. The breakfast bar that came with the room, had the option to order hot cooked to order items at no additional charge. The pool was a little small, but that is just pe... Read more
from United States
Submitted on 09-09-2016
The lobby was clean. The breakfast was delicious. Also loved the evening cookies. The staff was friendly. The location was conveient. The room was spacious. The pool was the BEST! You can't go wrong with this hotel.
from Dallas, United States
Submitted on 09-09-2016
Staff is super customer focused and the kids pool is a great amenity! The lobby is great for gathering, working online or simply hanging out watching the TV at the bar. Close to the Fort Worth Zoo, the Botanical Gardens and just up the street from the famous burger joint, Dutch's.
from Dayton, Ohio
Submitted on 10-09-2016
Accommodating to the whole group that traveled. Friendly staff and clean rooms. Would definitely stay at this hotel again for a business trip or get away trip. Easy access to our meeting locations as well. Would like a complimentary happy hour though.
from Indianapolis, Indiana
Submitted on 11-09-2016
The employees at this location are living Hilton promise of great customer service! Clean and convenient location with great covered parking . The bar and restaurant staff were very helpful and appear to enjoy what they are doing !
from
Submitted on 12-09-2016
Would leave a 0 star if i could - The training the front desk people have is a joke!! We have a large convention at FWCC every year and our company uses this hotel. They have no idea how to split a room ticket and no software to do so. Were using a calculator and in correctly at that! Tried to check out and pay Friday night, went thru the motions and tried to explain to this guy how to split up a ticket for more than 20 minutes! Then come to find out we would still have to come in Saturday morni... Read more
from Arlington, United States
Submitted on 12-09-2016
This hotel is one of a kind! Never have I had such an amazing stay at a hotel before! The staff they have are truly a great group of people who seem to really love their job and the guest! (they are not a fake nice either, very genuine!) Everything they have to offer is beyond amazing as well!! The pool just topped it all off!! Kids had a BLAST!!!
from Houston, Texas
Submitted on 13-09-2016
Hilton can be proud of this property - the people are cordial, the accomodations are nice, the place is well kept, and the location is good. This is my preferred Hilton property in Fort Worth, and I have stayed at several different ones but will define
from Conway, United States
Submitted on 13-09-2016
This hotel staff is the best that I have ever encountered. Any problem you have is taken care of immediately and with a smile. Rooms are good and food is very good. Location to restaurants and attractions is good.
from Broken Arrow, Oklahoma
Submitted on 15-09-2016
I went to Dallas for training with my company and was in charge of pricing hotels in the area and securing rooms. Their price was competitive and the friendliness of the staff on the phone exceeded any other hotel I called. Once there they did not disappoint. Would recommend to my friends and family.
from League City, Texas
Submitted on 18-09-2016
We've stayed at this HGI for the last three or four TCU football games we have attended, and try to book rooms here often. Excellent location, situated between the TCU campus and downtown Fort Worth. An added benefit: They have a 'Torchy's Tacos' directly adjacent to the hotel!
from Arlington, Tx, United States
Submitted on 19-09-2016
They did a fantastic job on my wedding!! I was even able to do my ceremony there too! Reasonable pricing for 130 guests! Great food and great staff! Highly recommend! Great rooms as well, very clean. Pool area is great for kids and adults. Breakfast selection was wonderful. Located by I30 down from zoo and TCU
from Stephenville, Texas
Submitted on 22-09-2016
Every staff member went above my expectations for service. Even to bringing mustard to the room instead of telling me where I could find it. I had a problem with my reservation and it was promptly resolved. Room was quiet.
from
Submitted on 22-09-2016
Great hotel! Great staff! close to TCU The hotel has Kerig coffee makers in room which is great. They do not have a free breakfast, but when I choose to buy breakfast here it is always amazing. Also Torchys is right out the front door and has the most amazing breakfast burritos etc. Jasons deli across parking lot. If I would have any complaint it would be that the beds could maybe be a little better. But I have problems with any bed thats not my temperpedic! We never stay any where else
from
Submitted on 25-09-2016
Great place to stay. Very clean, quiet and friendly. I gave this hotel a 5 star instead of 4 only because of one person - the front desk lady named Tiffany. She was friendly, nice, helpful and greeted every time we saw her. I would love to have someone like this working with us as she made this hotel a five star! Thank you Tiffany! Your employers should be very proud to have an amazing employee like yourself.
from Forney, Texas
Submitted on 29-09-2016
If you're looking to be pampered and your every whim satisfied or pointed in the right direction!!! This is a hotel should be your destination when fate brings you to Fort Worth, Texas!! You want comfort this is the place!!!
from Bleiblerville, Texas, United States
Submitted on 11-10-2016
This hotel is the most accommodating hotel that I have stayed at in a long time! The bed and pillows were hands down amazing! My daughter and I wanted somewhere safe to stay since it was just us to girls and the entire time we loved this hotel and the location! We woke up very early feeling rested and walked down to the lobby for breakfast... we sat at the bar and I ordered 2 eggs sunny side up with fresh tomatoes and bacon... my daughters breakfast was free since I ordered the prepared meal!... Read more
from Torrance, United States
Submitted on 11-10-2016
Loved it! Staff was great, location wonderful! They went out of their way to help us, we were a very large group, over 25 people and they truly helped us enjoy our time together. Would highly recommend the hotel. Front desk, maids, waitresses, bartender everyone was extremly pleasant and welcoming. mad sure our rooms were close or adjoing if possible. Rooms were very clean and
from
Submitted on 12-10-2016
The staff was extremely helpful, both on the telephone and in person. The pool looked fantastic, particularly for children, though I didn't take time to use it. Rooms very clean, neat, comfortable. Complimentary coffee bar in lobby was much appreciated!
from Atlanta, Georgia
Submitted on 20-10-2016
The front desk attendant were very friendly, helpful and attentive. The room was very clean. The breakfast buffet and made to order breakfast was fabulous and delicious. Parking can be an issue. We had a wonderful stay.
from Richland Hills, United States
Submitted on 21-10-2016
Excellent customer service. I would recommend this hotel to any individual or group who wanted somewhere close to downtown Fort Worth. The staff was courteous, friendly and very attentive. When we got locked out, through no fault of our own, they comped the room for all 3 nights we stayed and fixed the lock by the next morning.
from Ft. Worth, Texas, United States
Submitted on 24-10-2016
Staff were exceptionally friendly and helpful. Room was immaculate and comfortable. Quality of linens, etc., was more like that of more expensive hotels. Air conditioning was quiet. We will return to a Hilton Garden Inn at the next opportunity.
from
Submitted on 24-10-2016
Great stay experience again. Nice and clean with a great breakfast. Enjoyed the free treat and coffee and water bar. Happy we stayed here for the second time! You won't be disappointed. I am happy to be a Hilton Honors member!
from Early, Texas
Submitted on 25-10-2016
The staff was very courteous and accommodating during the entire stay, the room was clean and quiet, the bar and restaurant were nice, with a happy hour. Closest hotel to Baylor All Saints hospital and an excellent choice.
from Allen, United States
Submitted on 25-10-2016
Even though this hotel is located in the middle of the hospital district, it is very convenient to downtown. Staff is very friendly, informational and efficient. Rooms are surprising quiet although close to the highway. Everything was just perfect and I will be back everytime.
from
Submitted on 26-10-2016
My review is thus far based solely on the customer service. I have not stayed here yet but am very dissatisfied with the reservation desk. I made reservations online in early October and received a confirmation via email. In the meantime my business computer server crashed losing all of my emails. I was certain this was the hotel I booked. I called to confirm my reservation. I have the last name first. The young man checked and said no reservations under that last name. I asked a... Read more
from Shreveport, Louisiana
Submitted on 26-10-2016
Parking in garage on 3rd or 4th level very inconvenient. Thought there was train by room but it was loud a/c. Shower head would not adjust and just spurted. Had to ask FOUR times for non feather pillows. Breakfast over priced. Booked king placed in queen.
from Lubbock, United States
Submitted on 26-10-2016
This particular Hilton Garden Inn has a very family friendly indoor pool, with hot tub. The pool set up is for kids ranging from infant to teenager. I booked this particular Hilton because of the pool for my 3 year and 16 year. We had a fantastic time using the pool. The pool hours are from 5am to 12 midnight. Very good pool hours. Next door is in direct walking distance are to eatable restaurants.
from Plano, Texas
Submitted on 30-10-2016
We visited Fort Worth with our son and his family and had a lot of fun. This hotel has a great pool for the kids. Its like a mini water park, my grandchildren enjoyed it a lot. We got the rooms with breakfast included and it was a nice one. Its by a lot of reataurants and close to the Zoo.
from San Angelo, Texas
Submitted on 30-10-2016
This hotel has a great location. It was very nice and clean. Our room was very quiet. Front desk staff was very friendly. Torchy's Tacos and Jason's Deli are both within walking distance. We will definitely stay at this hotel again.
from Minneapolis, Minnesota
Submitted on 30-10-2016
we continue to come back and stay at this property while our child is at TCU. The hotel is always clean and in great shape. Location is relatively convenient to TCu, but the staff is off the charts AWESOME!!
from San Clemente, California
Submitted on 01-11-2016
I usually stay at the Hilton downtown but since I was traveling alone and not there long I decided to try the HGI. It is laid out like most HGIs with a lobby bar and restaurant. While tucked way in sort of an odd location is is super close to TCU, the Zoo, the freeways and downtown. The place was clean, well maintained with helpful and friendly staff. All in all a great value, especially if you are there to catch a TCU game.
from Racine, Wisconsin
Submitted on 03-11-2016
Excellent service, cleanliness, comfort. The staff is friendly and welcoming. The beds are very comfortable. Room was quiet. Two restraints within quick walking distance in addition to the hotel restaurant. Pool is child friendly. Relaxing hot tub. Quick access to many restaurants and attractions.
from Rotan, Texas
Submitted on 04-11-2016
We had a family emergency and this hotel was very close to the hospital. Very convenient. The location was good easy access to hotel from the main streets. There is several restaurants nearby and convenient
from Burlington, Canada
Submitted on 06-11-2016
I stayed here a few times on business in the area. The hotel stays true to form as far as Hilton Garden Inn's go. Roomy, clean with a nice bar/lounge/restaurant area with great staff. There is free parking in the neighboring parking garage and a few nice dining options located next to the hotel. If you're working at any of the local medical centers in the area, this is an excellent choice. I'm a cyclist, so I was thrilled that about 10 minutes away (by car) was a Mellow Johnny's bike sho... Read more
from Amarillo, United States
Submitted on 06-11-2016
I would definitely recommend this hotel. Hotels will always experience issues from time to time but the staff was very sympathetic and I feel that they did everything in their power to ensure that the hotel stay was as pleasant as possible.
from Alabama
Submitted on 13-11-2016
The hotel lobby resembles a high end hotel. Very nice staff, beautiful decor. However, our stay was not pleasant. I will say that the staff handled our problems well- they were not their fault. Our first room sounded like there was a construction zone outside the window. This was on the second floor. I thought the "construction" would be stopped for the day once we returned from dinner. It had not. I finally called the front desk and was very nicely told that I was on a floor, in a room, facin... Read more
from Lake Ozark, Missouri
Submitted on 14-11-2016
Poor room service selection. Indoor pool felt like it was less than 80 degrees. Staff was very friendly and room was nice and beds were comfortable. Took my granddaughter here because the indoor pool looked like it would be fun but was too cold
from Spring, Texas, United States
Submitted on 22-11-2016
We have stayed in this hotel 3 or 4 time. Rooms are clean, the staff very courteous, and the breakfast excellent! It was a TCU football weekend so the hotel was busy but we were not delayed. Our daughter and her family live about 5 blocks away so the location is excellent.
from Florida
Submitted on 24-11-2016
We arrived by train and rented a vehicle to tour the area. The Hilton Garden Inn was easy to find, just a few minutes from downtown and convenient to area sights including high school and college football games. Our room was clean and quiet and we appreciated the covered free parking in a garage a few steps from the front door. The staff was very friendly and the cooked to order breakfast was delicious. Though we went out in the evening, we noted some popular restaurants adjacent to the hote... Read more
from Houston, Texas
Submitted on 26-11-2016
Hotel is in a great location close to the TCU campus. Hotel is extremely clean and rooms are very comfortable. Staff was friendly and extremely helpful. Will definitely stay at this hotel again when I come back to FW.
from FT Worth TX, United States
Submitted on 29-11-2016
Awesome hotel and staff, they did everything possible to meet our needs. Was travelling with older parents and requested early check in, staff was able to accommodate within a reasonable length of time. Breakfast staff was very attentive and assisted my parents with menu options.
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