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Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden)

Beaumont/Port Arthur, TX, US (BPT)

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Based on 256 reviews
Located in Beaumont, Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden) is a business-friendly hotel.
Room & Rates
Meeting Facility

Standard room

  • One Bed
  • Two Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

One King and One Sofa Bed Non-Smoking

  • One King and One Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

One King Bed Corporate Suite Nonsmoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

Two Double Beds Non-Smoking

  • Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

Two Room Executive King Suite Nonsmoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

Deluxe

  • One Bed
  • Two Beds
Complimentary wired and wireless Internet access keeps you connected, and the television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

1 Kng Bd Presidential Boardrm Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

Two Bedroom Presidential Suite Nonsmokin

  • Two Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

One Queen Bed Non-Smoking

  • One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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Meeting Facility

One Queen Bed Non-Smoking Accessible

  • One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a sofa bed, and a desk. This room is Non-Smoking.

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DELUXE ROOM

STANDARD ROOM

KING OTHER NONSMOKE

KNG WITH SOFA BED NONSMOKE

ONE QUEEN BED NONSMOKE

1BD MOBILITY ACCESSIBLE TUB NOSMOKING

2 DBL BEDS NONSMOKE

2 BED SUITE NONSMOKE

EXECUTIVE SUITE NONSMOKE

KING SUITE NONSMOKE

Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden)
3950 I-10 South & Walden Rd, Beaumont, TX US 77705

Why Stay Here

  • Indoor pool, a spa tub, and a 24-hour fitness facility
  • 24-hour business center and offers small meeting rooms, secretarial services, and audio-visual equipment
  • Complimentary wireless Internet access is available in public areas

IMPORTANT INFORMATION

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per night
  • Breakfast fee: USD 10 per person (approximately)
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 256 reviews
from
Submitted on 05-02-2016
The hotel is OK but just that. It's the decor and museum like atmosphere. Fresh paint nowhere to be seen. Nostalgia prevails but OK for a short term stay. Restaurants nearby and close to major highway. I did not see any renovation in progress anywhere. Other hotel basics are here.
from Beaumont, Texas
Submitted on 08-02-2016
I stayed at the Holiday Inn Beaumont, great hotel. The staff was very friendly and told me about the best places to eat. The room was clean, bed was comfortable. The bar had a great bartender. We booked several rooms and the staff was very accommodating
from Washington DC, District of Columbia
Submitted on 26-02-2016
I booked a room on Priceline and the pic was totally wrong of what I thought I was getting . I called the front desk talk to manager she without any hesitation changed my room to the right room I thought I had and was so nice about it I am very pleased with the manager on duty at 730 pm today Feb 26 2016
from
Submitted on 14-03-2016
Our place to stay in Beaumont. AAA rates and upgrade for priority club members. A special thanks to Ronald from hotel maintenance. The room was clean and the bed was comfortable. The water in the swimming pool was too warm but otherwise ok.
from Amarillo, TX
Submitted on 10-04-2016
I did not stay in the hotel but went there for a conference. It is well set-up for conferences with several nice panel rooms. There is a large lobby where you can gather, though the waterfall is so loud it is hard to hear people talking. If you want to hold a conference in Beaumont and prefer not to spend your resources on glitz, come here. It has everything you need and is much nicer than the price-point might suggest.
from Calgary, AB
Submitted on 31-05-2016
This older hotel is well maintained, clean, and comfortable. The staff were all helpful and pleasant, the temperature in the hotel was blissfully cool, and the rooms were dark and quiet. Staff mentioned they are in the process of updating the rooms which will make it even better. Great choice in Beaumont.
from
Submitted on 31-05-2016
My stay was really enjoyable thats to Brandi, Kelli, and Cammies serice too us was excellent. They were all extremely sweet and more then happy to help. They were all very nice and patient with us. My stay at this hotel was very nice and I would love to stay again.
from
Submitted on 05-06-2016
Great Hotel!!!! The staff was friendly.. Kenneth checked us in and he was very helpful!! I would stay again!!! Breakfast was good and the coffee was great.. The beds are comfortable and the rooms were clean.. We had no problems with noise.. It was nice to stay in a well kept place..
from Alice, Texas
Submitted on 05-06-2016
Keneth provided excellent service as well as being cordial and assisting me in a smooth check in experience. All of my questions were answered promptly with detailed information regarding my request. The hotel was experiencing a power outage, however I was able to get situated within a few minutes.
from Tula, Mexico
Submitted on 06-06-2016
Reasonable hotel outside of town, few restaurants nearby (including twin peaks), the staff were efficient and pleasant, the hotel was clean, and the internet worked!. Breakfast was very basic but it was edible and the coffee refills were plentiful.
from Beaumont, Texas
Submitted on 09-06-2016
This hotel will make you happy.I was surprise with a complimentary welcome card with a individual Russell stover candy. It is in a central location nearby all attractions within 3-10 min walk top. The staff was professional, friendly and super sensitive considering the rain and multiple groups checking in almost the same time June 3, 2016 (family members, soft ball tournament residents and other people who made their reservation as well). The room was clean, spacious, well decorated, comfortable... Read more
from
Submitted on 12-06-2016
I recently stayed at the Holiday Inn for a 5 day conference. The staff is very helpful and pleasant. Most notably, I had the opportunity to interface with Kenneth several times and he was great with the customers. Specifically, I noticed that he proactively asked guests if they needed assistance and if there was anything that could be done to make their stay better. This rating is for the customer service...not the facilities which would be rated a 2.5
from HEATH, United States
Submitted on 14-06-2016
Our conference was hosted at the Holiday Inn Beaumont Plaza. The rooms were clean and spacious - although the suite rooms were not conducive to hosting guests for conversation. The stairwells were very dirty - and since there were so many of us in the hotel, we used the stairs often. The fitness center was horribly basic: 1 treadmill, 1 recumbent bike and 1 elliptical; no weights, no mats, no cleaning cloths. The best part of the hotel stay were the staff - specifically Kenneth. He offered ... Read more
from Dickinson, Texas
Submitted on 15-06-2016
This Holiday Inn is in a great location with easy access and numerous restaurant accommodations. My wife and I have been staying here for years and had grown to like it. However, my wife and I have come to the conclusion, that unless there are some major renovations due to the "age of this hotel", we may have to stay else where. One reason for this, is the "aging smell" when we checked into the room.........you could sense that it was old(Note: Maybe the carpet just needed a good shampooing). A... Read more
from Lumberton, Texas
Submitted on 24-06-2016
Amanda, Sarah , Kenneth, Chrishanna , and the office staff were all very kind , helpful, and efficient. We had several meetings with Sarah. She always was very patient and cheerful. She went over and beyond her job duties. Our daughter's wedding was beautiful thanks to these people. We had around 30 rooms rented by our wedding guests. The accommodations were great!
from Plano, Texas
Submitted on 30-06-2016
I was here for a business conference and this is truly the worst Holiday Inn I have visited in my entire life. They did not manage the count of people for food so some people did not get fed. They hurried to make more eggs and they were not cooked properly and I became deathly ill later that day. Then, to top it off a maintenance worker ENTERED my room at 10 pm claiming he was there to fix a switch. He was lucky I was sick or there might have been some serious consequences for him. I report... Read more
from Klein, Texas
Submitted on 04-07-2016
Hosted over 300 for a High School Mass Reunion. Extremely hard working staff. Hotel "old" but renovations throughout. Any problems quickly resolved or addressed. Did I mention how hard the staff worked!!!!! Well Done
from Houston, Texas
Submitted on 05-07-2016
i had the best experience at this hotel the staff was always friendly and helpful, and even went out of the way to provide essentials that i left back at home by mistake. i highly recommend this hotel for buisness and pleasure to anyone, i would really like to praise ms cynthia i had lost my computer in he lobby she quicly recoverd it and it was returned to me, also the chef for doing a outstanding job he really prepared a awsome dinne for me and my family thank you ken.
from Beaumont, Texas
Submitted on 07-07-2016
first floor is nice and remolded. hotel is close to plenty of places to eat and drink. There is also a movie theatre and Twin Peaks is close within range breakfast here is good but a bit pricey....good front desk peeps!
from Georgetown, Texas
Submitted on 08-07-2016
I booked several rooms for a conference. In one room the AC was broken and they had to wait an hour for the guys to fix it. The other rooms AC was not all that cool. The elevator did not work and some friends have to climb up five flights of stairs to get to their room. The main thing going for this hotel is their staff. EVERYONE was great. They were all positive and worked hard to do what they could. Will wait till everything is up and running before we will go back, GREAT STAFF.
from Beaumont, Texas
Submitted on 09-07-2016
Rooms are always clean and comfortable. The hotel staff are always friendly, helpful, and accommodating. They all take the time to get to know you. Especially Amanda H. The breakfast buffet is top notch. The staff is the best anywhere. Dinner service is always exceptional and the food is always good. Highly recommend this hotel.
from
Submitted on 09-07-2016
I have been having wonderdul stays here at the Holiday Inn in Beaumont plaza they have made lots of changes to include the breakfest buffet Ms Gloria,Keith Mitchell and all of the staff in the kitchen do a wonderdul job each and every stay they have really made wonderful improvements and I hope to keep seeing different things in the future. The management staff at the front desk has been doing a terrific job Ms Aireana and Chris Hanna look like they have everything well under control they seem t... Read more
from
Submitted on 10-07-2016
I was very pleased with my recent stay at Holiday Inn & Suites Beaumont Plaza. The service was unsurpassed. Amanda was very helpful with my room accommodations. I was pleased in every aspect...Will be returning soon!
from Garland, Texas
Submitted on 11-07-2016
Was in town for business arrived a little early was able to get a room with no problem. Great service by Sharae and Aireana....awesome job! The breakfast buffet was good. The beer in the bar was cold.
from
Submitted on 13-07-2016
Easy access to interstate. Excellent staff in guest services rowanda ,Amanda very fast at getting us in our rooms. Excellent staff in restaurant Pernella, Toyre,Gloria, Kenneth Mitchell were very friendly and excellent food. The rooms are nice. Excellent place to stay. I highly recommend the Holiday inn in Beaumont TX for deing a great place to stay.
from
Submitted on 14-07-2016
The Front Office Manager, Aireana and her team helped me with my stay and accommodations unlike many other hotels out there! Aireana was very helpful in making sure my stay was a pleasant one. It was my first time traveling to Beaumont for work, but it won't be the last, and I will be sure to return!
from Phoenix, Arizona
Submitted on 14-07-2016
Room size and facility was excellent, Registration service was great. Hotel did a great job hosting our Scott High School Reunion 2016 including providing great food for our banquet. The room had wifi and frig.
from
Submitted on 17-07-2016
It was a really good experience, all of them were so nice to us and we are so grateful. This girl, Abria is such a good person, always try to help us. I'd like it. The rooms were clean and comfortable. We had an issue with the shower and they give us another room for us so we can ram a shower.
from
Submitted on 17-07-2016
Front desk staff was amazing. LaToya, Amanda and manager on duty Aireana Allen showed nothing but professionalism. Enjoyed my stay. Wonderful improvements to hotel so far. Looking forward to finished product
from
Submitted on 19-07-2016
We were greeted by awesome front desk staff. Rooms were roomy and excellent beds.breakfast was also amazing!!! Plenty to choose from. Nice pool area.and even though it's close to the interstate it was not loud at all.
from
Submitted on 21-07-2016
Booked here as it was the overflow hotel for a conference I attended. This is a terrible run down facility however, the staff is so helpful and friendly despite the problems. It took 3 rooms before I had one with working AC. One of the 3 they tried to put me in smelled very mildewed and for good reason the carpet was soaked. The gym was out of service my entire 6 day visit and two of those days the 1 elevator was also out of service. Very bad experience. I hope I never have to visit Beaumont aga... Read more
from San Antonio, Texas
Submitted on 24-07-2016
Stay there for work quite often and am always pleased with my room, the amenities and the staffs friendly attitude towards us. Amanda always has our rooms ready for us and a pleasant smile after a long trip to get there. I highly recommend the place!
from
Submitted on 25-07-2016
I stay here on a regular basis! Front desk employees do their best to address the issues! They are very polite. The hotel is centrally located to some good restaurants. They are renovating the hotel to make it better! Tristen is the center piece of this operation! Not to mention attractive
from Devine, Texas
Submitted on 25-07-2016
I have always had a good experience at the hotel. Everyone is very helpful and courteous. I stay here every time I am in Beaumont which is often. I have been coming here for over 20 years. They are now doing some upgrades, which the hotel needed.
from Beaumont, United States
Submitted on 26-07-2016
This place is turning back to great! It went through a rough patch after all the storms and their cleanliness went down. They are renovating their rooms. I'm glad to say, they are improving! Not all the way there, but close. Their front desk staff has been awesome! Ms.Sharae treated us with great kindness and hospitality !
from
Submitted on 27-07-2016
This hotel was wonderful! Sharae did an awesome check-in. Every employee we came across was friendly ??? . If we are in the area again we are definitely staying at this hotel . The room was very fresh and clean . Love this place . I didn't want to leave. Keep up the GREAT work
from
Submitted on 29-07-2016
Very much enjoyed my stay. Restaurant staff was also very nice and helpful. Room was clean and bed comfortable. Would recommend. I also enjoyed the open architecture design. The food at the restaurant was also very tasty. Thank you very much for a wonderful stay.
from Bossier City, Louisiana
Submitted on 29-07-2016
I always enjoy my stay at Holiday Inn. I also like the fact that the staff hooks me up with Breakfast coupons. I have to admit that everyone at the desk is awesome and the new desk supervisor Kenan is great. Thank you guys for making us feel at home.
from
Submitted on 31-07-2016
I enjoyed my stay at the Holiday Inn Beaumont Plaza. The hotel is clean and the staff is helpful. I visit this hotel 1-2 times a week. Amanda H is always friendly and does her best to make your stay as comfortable as possible. It's nice to feel like you're at home when you're away from home! Thank you all
from
Submitted on 31-07-2016
Aireana Allen was just a delight! Would love to see her every visit. She is attentive and very responsive to my needs very professional. I will be recommending this holiday inn to all my family and friends
from Larose, Louisiana
Submitted on 01-08-2016
We were just passing through, looking for a hotel near I-10. The staff was very helpful, especially Amanda. She helped with breakfast coupons and getting out points for staying at a Holiday Inn. We would stay there again.
from Houston, Texas
Submitted on 02-08-2016
I have to say you guys are making great progress. I still wish you would get those ACs fixed but I love the customer service which is why I keep coming back. Kenan, Sharae, and Aireana you guys are doing great. Keep it up.
from
Submitted on 03-08-2016
I enjoyed a stay at the Holiday Inn for a Residency Course with Lamar University. The hotel was nice and the staff was extremely friendly, especially Dwan Wells and the kitchen staff. They have been extremely nice, pleasant, and helpful. They have made my stay comfortable. I would recommend this hotel to others.
from
Submitted on 06-08-2016
The staff was amazing!! The front desk supervisor personally picked me up from the airport, and was very friendly and helpful after a stressful day of flying. My luggage was lost and they were able to provide me all of the basics I needed. I was with a conference and at breakfast and lunch at the hotel. The Chef was AMAZING!! Food was delicious and he went above and beyond to help each guest at the hotel!! Everyone who worked here was very friendly and helpful from the smallest details to foldin... Read more
from Oklahoma City, Oklahoma
Submitted on 11-08-2016
The Hotel staff was very nice, but my room was set to 50 and it was 70 in my room. Found a bug inside the clock on the bedside table. Found some ants in my towels. The pool color was a weird blue and the pool water was very hot. The hot tub was dry nice. Hot food in morning.
from Uvalde, Texas
Submitted on 12-08-2016
Service was great. We checked in at 2 in the morning due to car trouble. Front desk clerks Amanda and Brenda went above and beyond to help our family. Room was clean. Location of hotel was convenient to find from highway. Large selection at the hot breakfast buffet.
from Lufkin, Texas
Submitted on 15-08-2016
We decided to stay at this hotel as a last minute resort after having a horrible experience at Three Rivers Inn & Suites in Port Arthur. When we walked in this hotel it smelled very clean and it is very classy on the inside. Our room was on the first floor. Very spacious, clean and comfortable. Staff were very acommodating. We also received vouchers for the breakfast buffet the next morning. Eggs 3 different ways, bacon, 2 kinds of sausage, biscuits, bagels, toast, fruit, oatmeal, juice and coff... Read more
from Alpharetta, Georgia
Submitted on 16-08-2016
After 10 hours in ATL, getting flights cancelled, bags lost in HOBBY, I got to Holiday Inn to find I was the GUEST OF THE DAY. The front desk personnel treated me like royalty and even the security guard directed me to WalMart at 2 am to go buy clothes for next day. Room was nice. Location for business in TX and LA was ideal.
from Fort Worth, Texas
Submitted on 17-08-2016
I've used this hotel for years and actually lived here for a while when our house was remodeled after Hurricane Ike. Mrs. Gloria, Mrs. Pernella, and Mrs. Torre down at the breakfast restaurant are like a set of mothers to me. They took us in from day one and made us feel like family. I really can't speak highly enough of them. They are some of the most wonderful ladies I've been fortunate enough to meet. As for my most recent experience, I had to change my reservation beforehand. After an hour ... Read more
from Katy, Texas
Submitted on 30-08-2016
Good Service has a wonderful gym to work out a nice swimming pool.The staff is very friendly.The renovation of the rooms is looking good. Miss Amanda is very friendly and smiles every time I see her when I check in. ?????I get a good sleep when I stay and Holiday Inn Beaumont Plaza????????
from
Submitted on 30-08-2016
I stop here every week and Tina, Kathy, and Carlene are absolutely the best wait staff that I have encountered, and I stay IHG every week, OK they recognize me when I come in , they remember what kind of room I like
from
Submitted on 06-09-2016
Ms amanda at the front desk is so helpful. The hotel stay is great, very nice newly renovated rooms, hotel lobby is very quiet during the evening/day hours.very nice fitness center and pool area. Great place.
from Philadelphia, Pennsylvania
Submitted on 06-09-2016
Great service from the front desk - Sharae was very helpful and accommodating. There is a conference center on site too. My room is quite spacious, and the bed very comfortable. However, lighting was on the dim side. The maintenance guy said light fixtures throughout the hotel are being renovated; they hadn't gotten to mine yet. My biggest gripe is with the Internet connection - though the WiFi signal was very strong, the speed was slow - only about 3 MBPS with the speed test. OK for ema... Read more
from
Submitted on 08-09-2016
I stay in hotels almost daily, Abria and Sharae will definitely be the reason I make this hotel one of my weekly stops. The room is great, the food is delicious and the beers were cold! When it comes down to it, the people are what matters. These ladies have serious people skills, and they're funny??? I'll definitely be back!
from Mayo
Submitted on 12-09-2016
This hotel was right across the street from where we decided to stop to eat. We were tired and ready to call it a night so we booked it for convenience. I usually don't stay at this chain but it was only ok. It was very noisy due to the huge waterfall in the Very open lobby. I actually did not care for that either. You opened your room right into a busy lobby in sight of anyone and everyone's view! The only advantage I could think of would be to lower possibility of crime? The one and only ver... Read more
from Georgetown, Texas
Submitted on 22-09-2016
Nice, clean, under some barely noticeable renovations. Best part was our 1st impression by the front desk, professional, attentive, problem solving, excellent people skills by Amanda. A great asset for any business. Location is great with lots of eating, shopping or movie theater within a block.
from Bossier City, Louisiana
Submitted on 24-09-2016
Carleen and Kathy were curtious and helpful in the bar area. They made helpful suggestions regarding the menu. The hamburger covered in cheese with onion, tomato, lettuce, and pickle was delightful. The fries were plentiful.
from Houston, Texas
Submitted on 25-09-2016
I stayed one night at the Holiday Inn Beaumont Plaza and it will be the last stay for me. The hotel is not terrible, but it is not good. The staff are nice but the hotel is old and dated. There is a heavy chlorine smell in the atrium of the hotel from the pool or fountain. The hotel is going through renovation and hopefully improves in the future. Right after I checked in, the hotel experienced a water leak and had to shut off water to the rooms. Luckily water was restored later that eveni... Read more
from Houston, Texas
Submitted on 27-09-2016
Let me say, I have stayed in the Beaumont area for the last 11 yrs for business. As a single woman traveling, that would be daunting.... Security is the most important..... Big lighted parking lot.... Customer Service, is second, and this hotel has always been spot on, on Customer Service and Security!! I've stayed here at the Holiday Inn for years, but in Jan of 2016 I switch hotels, due to -the much need updating it needed....I came back Sept 2016- OMG- gave it another try today, and they ... Read more
from
Submitted on 01-10-2016
Carlene and Kathy at the bar was very helpful on things to do and see in the Beaumont area where to go and get good food where to find the Casino. And both where a lot of laughs and good time to be around.
from
Submitted on 04-10-2016
This Hotel is perfect it gets 5 stars from me!!! Helpful and friendly staff and great food and drinks at the the park place bar and grill. The breakfast buffet is also great with many different selections!!! GREAT HOTEL!!!
from
Submitted on 07-10-2016
We originally stopped here because this hotel was pet friendly. Online it states the price for your dog to stay is $25.00. It also states this inside the hotel room book of amenities/fees for things. However, we were charged double and told that $50.00 is that location's price. I just felt like the hotel should update their pricing in their own books/websites if that is the fee they wish to charge. The hotel was okay. Very basic.
from Pottsboro, Texas
Submitted on 07-10-2016
Sharae Sass & Abria Roach were the bomb diggity. They were so awesome. Helped us with Uber and made our night. Rode in for the Lace Grace & Gears Rally and were super tired and they made our night. 100% customer service.m
from Bostwick, Ga
Submitted on 17-10-2016
Even though there is construction, remodeling going on in the hotel, it was quiet and pleasant. The rooms are a little dark, so I hope that lighting will be a part of the renovation. We arrived late and did not want to wait in line at the restaurant across the street, so we decided to eat in the lobby bar area. The food was fresh and the service very good.
from Modesto, CA
Submitted on 21-10-2016
Most have a lot of character and if they are well maintained can be a good stay. Price was right, staff friendly and helpful especially the men who do maintenance, room was large and bedroom had door, two tvs, refrigerator but no freezer, across the street from a favorite seafood restaurant, nice size Fitness Center with good equipment except for the bike, and liked the floors in our room. Now for some issues that need to be addressed. Fitness Center was too hot and they were out of wipes. I cal... Read more
from
Submitted on 23-10-2016
When I first arrived at the hotel to Check in the attendant gave me the side eye. Granted I was travel worn and looked as if I had been road hard and put up wet. in a hurry to grab my key and go on to see my new nephew. She wasnt rude, but she didnt have to be dry as 2 day old french toast either. She gave me my key, which she didnt set to get into my room so i had to travel back down to get her to fix it , she offered no apologizes, gave me this smirked half smile and slid the key over the coun... Read more
from
Submitted on 24-10-2016
This was one of the best experiences I've ever had. The room was beautiful, the perfect temperature and the bed was soooo comfortable The breakfast buffet was great and the dining room was classy. The atmosphere was delightful and relaxing. We loved the pool and hot tub. The waterfall in the lobby is very soothing, and we enjoyed just sitting near it and relaxing. I sleep with a fan, and forgot mine, but we asked at the front desk, and they had someone bring one up to me right away. All of the s... Read more
from San Antonio, Texas
Submitted on 25-10-2016
We travel quite frequently to New Orleans, always going through Beaumont. On this trip, after finding no availability at our usual first choices for hotels, we decided to check this hotel out. Our stay here was fine. Our room was good, spacious, and quiet but that might have had a lot to do with the air conditioner in the room. It had a good ambient sound which never turned on and off - a big plus!!! Just one continuous sound drowning out other noises. Beds were comfortable, shower was good. Our... Read more
from Austin, Texas
Submitted on 29-10-2016
This is the second time I've stayed here this year. The staff are always willing to help, always have a smile on their faces, and to me that is important. I feel better when someone just asks, "How are you doing today?" and they want to know. The hotel is in flux- seems like there is some construction and AC issues, but my room was always clean, and quiet even on the ground floor. And the bed was very comfortable. AC did vary in the meeting rooms, sometimes too cold or a bit warm, but this i... Read more
from
Submitted on 08-11-2016
Sharae and Jasmine Took good care of me when I came in to start my visit. There was a problem with the credit card and they needed to contact my office to get it straightened out. They were polite friendly and helpful. I would like to extend courteous thank you to them both.
from Tallahassee, Florida
Submitted on 09-11-2016
the hotel is older style. Currently in remodel. They are working on the sixth floor. If you get a room on the 7th or 8th floor, ask for another floor or leave. I'm serious. the 7th and 8th floors look like something out of a haunted house set. florescent lights flickering, mirrors missing off the walls, etc. A work associate had no mirror in their bathroom. its like they know they are going to change the rooms so they aren't worried about any standards at all. I thought I left somethi... Read more
from San Antonio, Texas
Submitted on 05-12-2016
We thoroughly enjoyed a fantastic Family Reunion at your location at Beaumont Holiday Inn. The service was great!!! The rooms were recently redecorated with state of the art furnishing. The bed felt like we were sleeping on the clouds. Chef Kenneth Mitchell Meals tasted like down home cooking, no restaurant tasting food here. The Banquet Room staff Tonya, Yordanikca, Elvin, Wanda and Latecia did an excellent job of ensuring our food service needs were met. This Hotel did an outstanding job of... Read more
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