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Extended Stay America Austin - Northwest - Research Park

Austin, TX, US (AUS)

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Based on 93 reviews
Room & Rates

Studio Queen Smoking

1 queen bed
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
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One Bedroom Suite King Non Smoking

One Bedroom Suite King Non Smoking

1 king bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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One Bedroom Suite King Smoking

1 king bed
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
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Deluxe Studio 1 King Non Smoking

Deluxe Studio 1 King Non Smoking

1 king bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
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Two Bedroom Suite King Smoking

2 king beds
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Smoking
Hide room details
Studio 1 Queen Non Smoking

Studio 1 Queen Non Smoking

1 queen bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk
Comfort - Air conditioning
Need to Know - Weekly housekeeping
Non-Smoking
Hide room details
Extended Stay America Austin - Northwest - Research Park
12424 Research Blvd, Austin, TX US 78759

Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and barbecue grills.

Dining
A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; fees apply for additional cleaning

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Barbecue Grills
  • Complimentary Coffee
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 93 reviews
from Hoosick Falls, New York
Submitted on 30-03-2016
We truly had an extended stay, February 2015 - April 2016. The 1 bedroom layout with a king size bed gives you an apartment feel. Full size refrigerator is great to have. The water is always hot, the drapes block the light and the windows open for fresh air. Denise at the front desk is a beacon of friendliness and is always helpful. Maintenance, when needed, is prompt. Housekeeping is adequate.
from Russells Point, Ohio
Submitted on 03-04-2016
We stayed here for three nights this past week. The room was fairly clean with some minor cleanliness issues. The bathroom had the most issues: the exhaust fan was hanging loose from the wall in the duct so it was more noisy than normal. The towel bar on the wall was broken and loose from a bracket so it fell to the floor a couple of times before we just left it. Both HVAC units worked but were finicky and the unit in the bedroom was noticeably more loud. Other than the person (people?) above us... Read more
from Madison, United States
Submitted on 05-04-2016
Found the first two staff people surprisingly unhelpful with a billing question. I had paid upfront in full yet they were unwilling to even consider the problem I had with my stay. I travel a great deal and never encountered this stubborn attitude before - I wasn't sure how to even respond. But I remained polite throughout, not that it help. Well, this is a chain that will ever get my business again.
from Corpus Christi, Texas
Submitted on 06-04-2016
The location was prime for the work I needed to do with relatively easy access to places, both close by and far away within Austin. The amenities, cleanliness and room comfort have me rated this Extended Stay America as one of the nicest of their many facilities that I've stayed in to this point. I must mention here that when things don't go as planned what's important is to find a way to rectify the situation, in order to accommodate the inconvenience and keep it from reoccurring. I experien... Read more
from Vancouver, Canada
Submitted on 23-05-2016
This hotel is everything I would expect from a 3 star hotel - don't expect the Ritz, but it is clean, spacious, has everything you need, and is pet friendly. Check in with Bill was excellent; very personable, quick and efficient and such a friendly person! We will definitely stay here again. Thank you!
from
Submitted on 27-05-2016
The staff here Denise, Carly, and manager Brittney are all wonderful. If there's every a problem those three ladies do whatever they can to help fix the problem and on a quick time span. It is very quiet here no problems from other guest here. I would come back here again.
from Dallas, Texas
Submitted on 27-05-2016
I had another business trip to Austin that kept me in town for a little over a week. The woman at the front desk, Donice, greeted me pleasantly and remembered me from my stay a few months prior. The check-in was relatively simple and I went to my room to unwind after the drive. I went to turn on the TV and noticed that the remote wasn't working so I called down to the front desk. A manager, Brittany, answered the phone and thought it must be the batteries, so she said she'd bring some up for me.... Read more
from Austin, Texas
Submitted on 27-05-2016
I truly love this place everyone who works here is so so awesome the rooms are also wonderful I truly enjoyed the stay wonderful work staff they are some wonderful people to all people that's visiting and would want a wonderful place where the rooms are nice quiet and loving staff I recommend this place
from Austin, Texas
Submitted on 02-06-2016
We were here in march 2016 for one week when we landed in austin directly from India...Office has booked this hotel with kitchen room..Stay was good..they provide complimentary breakfast mrng 6-9 ..Staying in a hotel with toddler was a scary thought untli we saw this hotel room... It was like a studio apartment..2 rooms with a kitchen.. each room had a tv...the hotel has 24/7 free wifi..login using thier username n passcode..fill in some details n ur done...our room was pool view but were in jet... Read more
from
Submitted on 24-06-2016
It was nice to have a suite and hide a bed sofa in the living room. Having the kitchen was so handy. . Pool and barbeque grill were an added bonus. Donice at the front desk was very helpful. Overall great stay.
from Austin, Texas
Submitted on 24-06-2016
I am building a home and need a temporary home. I chose ESA Northwest. They have one and two bedroom suites which are reasonably priced. It is very clean and well cared for. Donice is the front desk person whom I deal with most times and she has always been very helpful and professional. I would highly recommend this hotel.
from Houston
Submitted on 10-07-2016
July 10, 2016. I chose this place because of all the high reviews and it was going to be close to my new job so I was very excited. I am starting a new job here in Austin and I'll be moving up in this area as well so I needed a temporary place to call home while I'm waiting for my house to be done. I walked in and was extremely surprised. The lobby if you call it that was very small and there was only one guy there working. He was very nice though. So he gives me all the info and my card and ev... Read more
from Los Angeles, California
Submitted on 18-07-2016
This hotel is a great value for the money. I have stayed here many times and the customer service is second to none. Management on down, go out of their way to meet your needs. Room is almost like a small 1 bedroom apartment. Pool is nice and they have laundry room, fitness center. It is loocated next to lots of food options and entertainment. I would definitely highly recommend this hotel.
from Dallas, Texas
Submitted on 24-07-2016
Went on Hot wire to look for a reasonable hotel and found one. 2 out of three people gave it a good rating. When you use hot wire, you never know what hotel will come up. We were only staying one night and we didn't get back to the hotel until 8:30 that night. The hotel room is fairly big and has wonderful air conditioners. It has a nice kitchen area with cupboards, a microwave, a sink and a nice refrigerator. There's a small island you can use to eat or socialize. The den has a comfortab... Read more
from Texas
Submitted on 25-07-2016
I have stated at this property five other times, and was always pleased. Not this time. Light bulb missing from bedside lamp, bathroom had burned out light and was dangerously dark, one remote for two TV sets (a remote that did not work), and worst of all people partying and children screaming in the pool outside our window until 11:30. I called to ask about a replacement light bulb and the person at the desk could only say he was to busy to do anything then, that it would be a half hour. I ... Read more
from
Submitted on 29-07-2016
I booked this room through price line and regret to say I didn't read through all of the reviews and took the 3 out of 5 stars to be a good sign. The guy who checkede in was nice, however he proceeded to tell me how bad smoking us for you and went on and on about for a good 5 mins. So they "upgraded" me to a king and I thought that was a good deal until I walked into the room and was overwhelmed by the old smoke smell. The carpet was very dirty, almost greasy and I stepped on a piece of old gum ... Read more
from Houston, Texas
Submitted on 09-08-2016
I traveled with my family for graduation celebration and this was by far the worst hotel I've every been to. It reminded me of the hotel on on American horror story. It was hot, smokey and quite creepy. We stayed all of 30 minutes and demanded a full refund which we got and rebooked at the Domain.
from Charlotte, North Carolina
Submitted on 21-09-2016
Paid in advance for 7 hotel rooms for four nights - at least three of the rooms had the keys stop working EVERY SINGLE NIGHT and night staff was not at desk when we went to get it straightened out. On one of the nights the desk clerk got snarky about the fact the keys didn't work AGAIN. One room had no shower curtain, missing remote and no toilet paper when guests arrived. Went to get sheets to change (housekeeping only comes once a week) and was given twin sheets for a king size bed; when I... Read more
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