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Holiday Inn Pigeon Forge

Knoxville, TN, US (TYS)

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Based on 490 reviews
Additional points of interest include Hollywood Wax Museum and Titanic Museum.
Room & Rates
STANDARD ROOM - Holiday Inn Pigeon Forge - 1

STANDARD ROOM

  • 1 King or 2 Double Beds
  • Free Wi-Fi
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
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KING LEISURE NONSMOKE - Holiday Inn Pigeon Forge - 2

KING LEISURE NONSMOKE

  • 1 King Bed
  • Free Wi-Fi
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
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KING MOBILITY ACCESSIBLE TUB NONSMOKING - Holiday Inn Pigeon Forge - 3

KING MOBILITY ACCESSIBLE TUB NONSMOKING

  • 1 King Bed
  • Free Wi-Fi
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
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KING HEAR ACCESSIBLE ROLL IN SHWR NOSMK - Holiday Inn Pigeon Forge - 4

KING HEAR ACCESSIBLE ROLL IN SHWR NOSMK

  • 1 King Bed
  • Free Wi-Fi
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
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KING MOBIL ACCESSIBLE ROLL IN SHWR NOSMK - Holiday Inn Pigeon Forge - 5

KING MOBIL ACCESSIBLE ROLL IN SHWR NOSMK

  • 1 King Bed
  • Free Wi-Fi
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
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2 DBL BEDS NONSMOKE - Holiday Inn Pigeon Forge - 6

2 DBL BEDS NONSMOKE

  • 2 Double Beds
  • Free Wi-Fi
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
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2BD LOCATION NONSMOKE - Holiday Inn Pigeon Forge - 7

2BD LOCATION NONSMOKE

  • 2 Double Beds
  • Free Wi-Fi
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
Hide room details
2 BED HEARING ACCESSIBLE NONSMOKING - Holiday Inn Pigeon Forge - 8

2 BED HEARING ACCESSIBLE NONSMOKING

  • 2 Double Beds
  • Free Wi-Fi
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
Hide room details
SUITE FEATURE NONSMOKE - Holiday Inn Pigeon Forge - 9

SUITE FEATURE NONSMOKE

  • Free Wi-Fi
  • 1 King Bed
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
Hide room details
1BD SUITE NONSMOKE - Holiday Inn Pigeon Forge - 10

1BD SUITE NONSMOKE

  • Free Wi-Fi
  • 1 King Bed
  • Cable TV
  • Free Morning Newspaper 
  • Work Desk w/Lamp
  • Phone w/Voicemail
  • Coffee Maker
  • Mini Fridge
  • Microwave
  • Hair Dryer
  • Private Bathroom 
Hide room details
Holiday Inn Pigeon Forge
3230 Parkway, PO Box 1383, Pigeon Forge, TN US 37868

Why Stay Here

Near Dollywood and Smokey Mountain Speedpark
Large Meeting Facilities
Swimming Pool

Resort Details

Full Service Hotel good for pleasure and business travelers.
Convenient location, attractive public areas and laundry facilities for travelers.

Accommodation Details

There are both rooms and suites at this property.
There are two styles of suites at the hotel. Jacuzzi Suites have fireplace and Jacuzzi and Family suites have a Murphy bed and Kitchenette.
All rooms have:
Free Morning Newspaper Delivered to Room
Cable / Satellite TV
In Room Movies - Premium Cable
Stereo
Workspace / Desk
Standard Internet service is free for all guests
Bathtub
Hairdryer
Coffee Maker
Microwave Oven
Mini Refrigerator
Tea Maker
Double Glazed Windows
Individually Controlled Air Conditioning
Iron / Ironing Board

Restaurants, Lounges & Bars

Louie's Grill - Located off the lobby and serves breakfast and dinner.

Meetings & Conventions

There are conference rooms, meeting rooms and boardrooms available for meetings and events at this hotel.

Pools & Spas

Indoor Pool and Fitness Facilities with Cardio Equipment

Golf

There are many golf courses in the area. Let the hotel staff help you find the course that is right for you.

Nearby

Things to do and see near this hotel:
Dollywood
Ripley's Aquarium of the Smokies
Titanic Museum
and many outdoor activities such as rafting and ziplinng

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Game Room
  • Ice Machine
  • Indoor Pool
  • Kids Eat Free
  • Laundry Services/Laundry Facility
  • Meeting rooms
  • Non-Smoking Property
  • Porter / Bellhop
  • Restaurant
  • Safe Deposit at Front Desk
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 490 reviews
from Greenville, SC
Submitted on 14-05-2016
Contrary to some of the reviews we've read, our room was clean, quiet and up-to-date w/frig and microwave. We spent 4 days here and staff went out of their way to be friendly and helpful. Two negatives--no exhaust fan in the bathroom and strange sounding A/C which produced a loud buzz each time the air came on. The hotel is convenient to attractions and restaurants and about 10 miles from Smoky Mountain National Park where we saw bears and deer.
from Cantril, Iowa
Submitted on 16-05-2016
The breakfast was fantastic, the rooms were nice, and the pool clean. It would be nice to have balconies and an outdoor pool, but they did have an outdoor tanning area which was nice. The staff was very nice and knowledgeable.
from Carbondale, Illinois
Submitted on 18-05-2016
Walking in, the lobby is big and beautiful. The desk staff were very friendly and accommodating. Our rooms were clean, up to date and comfortable. This is a very old property and not everything has been updated or even maintained. The bathroom counter was granite with a new faucet. The shower/tub appeared to be original and had bits of the finish cracked off. The pool area is the worst. There used to be a large water fall into one side of the pool which hasn't worked now in more than a year an... Read more
from Miamisburg, Ohio
Submitted on 21-05-2016
We were supposed to be in town from 6/15-6/18 this year. We made reservations at a Clinton Tn hotel who said we could earn addl rewards with a special program they had and connected us to another operator. We were told we could reserve a 4 day stay with an upfront fee of 199.00 and upon our arrival we would receive the 199.00 back in cash in addition we would receive a 100.00 voucher for a future HI stay. We were GUARANTEED our dates would be available at this time. We were told once the fee... Read more
from
Submitted on 23-05-2016
The lobby is beautiful. The staff is rude. The rooms are average/run down at best. Location was the only plus. The hot tub is lukewarm. The pool nice yet the waterfall doesn't run and the restaurant doesn't cater to tourists during the off season.
from Texarkana, Arkansas
Submitted on 27-05-2016
This hotel is a little dated. Our a/c wouldn't cool below 73 degrees. The beds are comfortable but not luxurious. The lobby areas are beautiful. Just what you expect in this type of setting. Overall, it is decent and clean. Especially for the price we paid.
from
Submitted on 06-06-2016
The rooms were roomy and the beds were great for our stay. Each floor has a long hall way(before you turn to go to the rooms) that have chairs and a table in it with more rooms at the end. It felt like a random empty space. The rooms were quiet and we couldn't hear anything from other rooms. With there being two or three other motels behind it I expected a lot of traffic noise. Nope. The staff was very friendly and rooms were very clean. You do have the option to not have room service during you... Read more
from Atlanta, Georgia
Submitted on 10-06-2016
First room air didn't work, bed had lumps in it and room smelled musty l. Second room was much better but when I looked down at the carpet by the window there was a mushroom growing on the carpet. Yes, a mushroom. The pool ceiling is in desperate need of repair. The best part of the hotel is the lobby, it's deceiving because the new rooms don't reflect the welcoming part of the hotel.
from Roopville, Georgia
Submitted on 16-06-2016
The staff was friendly and professional. Easy check-in, and the gal who was new to Check-out did a great job. Personable and friendly. Easy to get to the room. Clean fresh feel. Some things seemed old but what can you say. It's an old building and they seem to care about the hotel. The young man who checked me in asked what type of room and location I preferred. I told him to just give me something nice a quiet, I was there for work. He said I would like it and I did. I had a fireworks... Read more
from Chicago
Submitted on 17-06-2016
The location is away from the main Parkway, tucked behind a very popular cafe. It has a trolley stop.The Parkway is probably VERY crowded during the high season. Once upon a time the pool room was very attractive, but apparently there is a severe roof leak problem which has left the paint peeling from the rafters. That said, there was a very nice hot-tub and a big indoor pool, and good quality tiling,( which did need some rejuvenation,) not very well utilized when we were there, a week or two ... Read more
from
Submitted on 20-06-2016
Just returned from a business trip where we stayed at this hotel. The lobby was fantastic and the exterior was super clean. The rooms were smaller and didn't look like they had been updated in a while. Overall it was clean but outdated. We stayed in a room where the AC fed from the rooftop air. The roof rocks were covered in mold and made my stay pretty unpleasant from a sneezing/coughing standpoint. We weren't in the room a great deal as we were there for business but I would not pick this hote... Read more
from
Submitted on 22-06-2016
I was shocked when my surprise bargain deal I bidder on landed me with a Holiday Inn, but it was surprisingly nice. It has definitely been renovated. the lobby is gorgeous, the rooms are modern and the place is clean. Plus the service was fantastic. Free meals for kids with an adult purchase in the restaurant. My kids really enjoyed the indoor pool too. Last thought. They've obviously made an effort with the fitness center. It's got nice cardio equipment, but the strength training equipment is... Read more
from Independence, Missouri
Submitted on 22-06-2016
The hotel is ok, it's in need of a major upgrade though especially when it comes to the room AC. They are still using the wall systems, and I'm not sure what is wrong with them but they are not working. Granted it was hot and Humid but our room was unbearable when we walked in. The AC was set on 60 degrees and it had to be over 80 in the room. We called down immediately and they said they would send someone up to fix it. The maintenance man came right up with another unit and switched them ... Read more
from
Submitted on 08-07-2016
The room size was adequate but the plumbing fixtures were rusted, stained and dirty. The pool area was a nice size but paint was peeling off the ceiling and the pool and hot tub were dirty; they both appeared unsanitary. I would not recommend this hotel to anyone! It is listed on Priceline as a 3 star, but that is not the case at all.
from Ottawa, Illinois
Submitted on 08-07-2016
The room was average clean, amenities were average and could be better. I prefer a continental breakfast at the hotels I stay at. They are simple inexpensive and quick. Seems none of the holiday Inns offer this amenity along with many other chains. However, kids eat free which is a plus on the budget. Parking at this inn was convenient and there were enough handy cap spaces to go around, in the 3 days I was there
from Horn Lake, Mississippi
Submitted on 09-07-2016
We were passing through pigeon forge for a couple of nights on the way home. Jennifer checked us in with great care. The restaurant was good but slow. The room was ok but the air conditioner did not cool the room. I overheard other guests complaining also. The bed was very hard. There was also a issue at the front desk Saturday night. I usually love IHG but the was disappointing.
from Watauga, Tennessee
Submitted on 15-07-2016
Nice lobby and location. Pool area is awful, peeling paint overhead, waterfall as shown in some pictures doesn't work, bathrooms very small with slow emptying sink. Clean rooms. No "free" breakfast, who doesn't do that anymore? Won't be staying there again.
from
Submitted on 18-07-2016
This hotel is a bit run down,hot in the hallways and rooms.Room did not cool down until after 3 am.Carpet worn out ,the usual firm and fluffy pillowcases available but flat and worn out pillows inside.Charging Hilton prices for a motel 6 room. Most disappointing stay any HI property ever for me.I notice a lit of the properties in t he area are being refurbished. Stay elsewhere until they remodel this one.
from
Submitted on 22-07-2016
This hotel is pretty on the outside but needs a facelift on the inside. Everything needed a touch up. The elevators are way too hot for it being hot on the outside, I thought we were in a sauna. The trash can outside was over following at night time and no one seemed to care. Same with the trash can on the floor we were on, overflowing. The staff were super accommodating since the air in our room was not working and needed directions for a few places. I would stay here again if needed.
from Mount Juliet, Tennessee
Submitted on 24-07-2016
Needs major upgrade. Okay for a last minute stay. Bathrooms need major work. Little noisy. Location is great so that is a plus. You can walk to local shopping and restaurants. Wifi was terrible and for some reason we had bad cellular service.
from Dayton, Ohio
Submitted on 25-07-2016
Room was very clean, neat and tidy. Centrally located to rides, also has a small water feature indoors. Beds and pillows very soft and comfortable. Benets BBq is a couple of doors down, they have the best BBQ in TN.
from Milford, Ohio
Submitted on 26-07-2016
This hotel does not deserve the 3 star rating it currently has. I was concerned since I had read the terrible reviews. It turns out that my concerns were valid. The managers' stock response to the bad reviews are that they are "hoping for an update". My advice to anyone travelling to Pigeon Forge is until they get their update, stay somewhere else, and even after that, I would suggest staying somewhere else. The Assistant Manager, was not at all helpful or concerned about any of the problem... Read more
from Florence, Alabama
Submitted on 27-07-2016
Holiday is one of my go-to hotels and I travel a great deal. They can be counted on for comfort and cleanliness, in-room coffee, and usually an excellent (complimentary) breakfast. I feel safe, secure and well looked after.
from Saline, Michigan, United States
Submitted on 30-07-2016
Weather was hot,103 out, and whole hotel was warm. Room air condition could not keep room cool. Water came out tap hot never got cold, hot outside, was desk clerk comment to that. We went down look at pool area was so hot and humid in area could not breath, heated indoor pool, so did not use. Resturant who knows? Left never got serves after 10 mins of waiting, hostess notice when seating others and went back to get waitress, one chatting with table of ?friends, other out chatting with desk cle... Read more
from Waterloo
Submitted on 31-07-2016
Over the course of our stay we had many problems that were not addressed even after mentioning each to the front desk. We intended to do laundry given we were away for an entire week but both dryers were out-of-order. The phone in our room didn't work at all for the 3 nights despite telling the front desk. The cleaning staff left a bunch of their supplies in our bathroom. The coffee in the room was not replenished at all so each day we had to call down and ask for more. It truly felt like ... Read more
from Hazard, Kentucky
Submitted on 31-07-2016
We booked this hotel last minute hoping it would be fairly nice considering we have had good experiences with many other Holiday Inns. The lobby was nice. The corridors were extremely hot. The room itself was disappointing at best. The carpets were terribly stained along with the furniture. The mattresses were past needing to be replaced. The windows were covered in grimy hand prints. The iron was even covered in what appeared to be some sort of red jelly. One the bright side the linens w... Read more
from Roanoke, Virginia
Submitted on 01-08-2016
Unlike many HI properties we've stayed in recently, this one is in dire need of renovations. Hallways were hot, but the room temp was fine. Front desk staff was friendly. It's also in a crowded area with a somewhat confusing parking lot and driveway.
from Russellville, Alabama
Submitted on 02-08-2016
Upon check in we place our things in the room and went to eat. When we returned we noticed heavy build up of dust, card on back of door covered in mold, hair all in the bathroom and stained carpet. It was late and kids were tired so we did not report it to the front desk until the next morning. Upon leaving I spoke with a very nice front desk lady and asked that she speak with housekeeping to correct these issues. When we return 12 hrs later not only was none of the issues addressed the housekee... Read more
from MERSEYSIDE
Submitted on 04-08-2016
Checkin guy rude. Says his system wasn't in sync with hotels.com. Even his colleague knew he was being difficult and told him the problem wasn't hotel.com but their middle system and he damn well knew it. Hotel on the outside looks really nice. Do not be fooled by the lovely lobby. This girl needs knocking down. Pool area has arcade machines in?!!!! Why?!!!! The ceiling of the pool area is literally ripping off the ceiling and is going to fall in the pool and hottub any second onto someone. Disg... Read more
from
Submitted on 04-08-2016
The location is awesome! The staff was very helpful. The beds were a little lumpy but we still slept pretty good. The room needed to be cleaned a little better I.E. Sippy cup of milk under the bed, but was very comfortable. There was no exhaust fan in the bathroom but that's no big deal for me. We highly enjoyed our stay and would recommend this place to others.
from
Submitted on 06-08-2016
Upon initial entry, the hotel lobby appeared clean, modern and welcoming. The staff was friendly upon check-in. We got to our room and it was dark and dank - being an all-inside room, it had no natural light. Even with all the lamps on (one of which didn't work), the room remained dimly lit. It smelled musty and closer inspection revealed the intake registers to be very, very dirty...like they hadn't been cleaned in months (years perhaps?). We were traveling with two adults and three kids a... Read more
from
Submitted on 06-08-2016
I was here for 6 days and I enjoyed it. The few complaints I had was that the room shoulda been cleaned a little better....we found things from previous guests under our bed. The other complaint was the water....it had an odor when you turned the faucet on and it was really rough on the skin. Other than that, everything was wonderful.
from Clover, South Carolina, United States
Submitted on 06-08-2016
Nice hotel, in town for a race ,basically needed a room for the night & this was the host hotel for the 8k road race. Decided to stay here & they offered a discounted rate if you were running the race . Nice big room , nice big bathroom . Enjoyed the pool & hot tub a little this afternoon . Probably be back next year
from Lake Odessa, Michigan
Submitted on 11-08-2016
We stay at Holiday Inn because they are clean & normally updated. This Holiday Inn rooms/halls & other areas need updating badly. The brown colors on carpets are very outdated & stained. The hallway walls (and in our room) are scratched up, closet door is rusted, entry door is dirty, dust ruffle wrinkled, furniture scratched & dusty. If I didn't see the outside & lobby which look great & only saw inside I'd say I'm staying at a Super 8 or Motel 6. I've never been disappointed in a holiday inn...... Read more
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