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Hampton Inn and Suites Pigeon Forge On The Parkway

Knoxville, TN, US (TYS)

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Based on 874 reviews
This hotel is located directly across the street from the Hatfield and McCoy Dinner Show, Wonderworks Family Attraction, Miracle Theater and the Titan
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Hampton Inn and Suites Pigeon Forge On The Parkway
2025 Parkway, Pigeon Forge, TN US 37863

Take time to explore an incredible selection of museums showcasing everything from cars to dinosaurs to Elvis. Enjoy a variety of theaters where you`ll see fire eaters, magical illusions and mind-reading pigs. And you don`t miss a visit to Dollywood where you`ll enjoy a variety of music, thrilling rides, mountain craft demonstrations and much, much more. Your adventure awaits when you visit this beautiful Pigeon Forge hotel.

Hotel Amenities:

  • Free Wi-Fi
  • Free Breakfast
  • Free Parking
  • Seasonal Outdoor Swimming Pool - Open April 1 - October 31
  • Business Center and Services
  • Fitness Facility
  • On-Site Convenience Store

After a busy day of meetings or sightseeing, you`ll simply love relaxing and unwinding at this hotel, that knows the true meaning of southern hospitality. Business travelers and vacationers alike will be delighted by the modern conveniences, stellar service and clean, comfortable guest rooms.

Room Amenities:

  • Complimentary Bathroom Amenities
  • Cable Television with Premium Channels
  • Premium Bedding
  • Coffee Maker
  • Telephone with Data Port and Voice Mail
  • Iron/ Ironing Board

Start your day off right with the free Hampton on the House hot breakfast, featuring a variety of your favorite morning treats. In a hurry, make sure you grab a free Hampton on the Run breakfast bag. Whatever you`re craving you are sure to find a great restaurant close.

Nearby Restaurants:

  • Applewood Farmhouse Restaurant
  • Tona Roma Restaurant
  • Chop House
  • Tin Roof Cafe
  • Bullfish Grill
  • Olive Garden
  • Johnny Carrino`s

  • 24-Hour Front Desk
  • Audio/Visual Equipment (+)
  • BBQ Area
  • Biking / Hiking Trail (nearby)
  • Bird Watching (nearby)
  • Business Center
  • Business Services (+)
  • Coin Operated Laundry (+)
  • Conference Rooms
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fishing (nearby)
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Great for Nightlife
  • Horseback Riding (nearby) (+)
  • Laundry Services/Laundry Facility (+)
  • Multilingual Staff
  • Non-Motorized Water Sports (nearby)
  • On-Site Convenience Store
  • Outdoor Pool
  • Pet-Friendly (+)
  • Postal Services (+)
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Shopping (nearby)
  • Snow Sports (nearby)
  • Wedding Services (nearby)
  • Wheelchair Access
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 874 reviews
from Katonah
Submitted on 14-05-2016
After visiting family and friends in Woodbury,TN we did as always, off to the mountains. For our needs, this Hampton was the most convenient which accepted pets, close to outlets and the most important, go karts. The outdoor pool was beautiful with a cozy fire pit. We will stay here again.
Submitted on 17-05-2016
The location is perfect for visiting the sites of Gatlinburg, Pigeon Forge and Sevierville. There are many things in walking distance. This is a pet friendly facility, which was the main reason for our stay. The grounds are well kept. The pool is nice a nice size.
from Fouke, United States
Submitted on 23-05-2016
A great place to stay, good location ,close to attractions yet quiet. Every morning you enjoy a free breakfast buffet, many food choices, homemade cookies, pink lemonade and fresh popped popcorn in the lobby each afternoon. Clean rooms and good prices. Very friendly and helpful staff.
from Tyler, Texas
Submitted on 25-05-2016
This hotel met all expectations for a Hampton Inn. It was a good location for us (on "the Parkway"), the hotel staff was very friendly and helpful, and it was clean. The price was a good value for the area. We are returning to PF next month and plan to stay there again. A desk clerk gave us a recommendation for a good restaurant, Bullfish Grill, which was close. The included breakfast was good with a large dining area.
from Mt. Sterling, United States
Submitted on 25-05-2016
Due to past health related issues with my back/spine, I need a firm, supportive mattress and I know I will always have a good experience when checking into a Hampton. The staff are always helpful and courteous and the rooms are always clean and comfortable. I would highly recommend this Hampton motel.
from Wilmington, North Carolina
Submitted on 30-05-2016
As usual Hampton Inn gave us a great night of sleep. This location is very good and central to a lot of attractions. The hotle is very clean and the staff is pleasant and helpful. The only let down is the gym, i usually use the gym when i travel but this one felt like an afterthought, small and dark. Other than that this is a very good location with great breakfast, quiet & clean rooms.
from Greenville, South Carolina
Submitted on 31-05-2016
It was amazing how wonderful it was to get just off the Parkway! The lobby is beautiful and the people were warm and friendly. Our room was clean and comfortable and the bed and cotton sheets were luxurious!
Submitted on 02-06-2016
We called last minute after staying in a cabin that was not very good. They were able to set us up in a queen suite just as big as the cabin and much much cleaner! Love the friendliness of the staff! Would recommend to all friends and family! Plus, this was much cheaper then the cabin. We will stay here again!
from ARDEN, United States
Submitted on 02-06-2016
2nd year visiting the hotel for Memorial Day weekend. Pleasant, friendly and helpful staff. Front desk staff is stellar. Greeted us with smiles, good conversation, lemonade and warm cookies. Breakfast was great. Noticed that the breakfast area was kept clean even with 3 little league baseball teams staying at the hotel. Very clean. Pet friendly- even though we do not have a pet.
from Jackson, Tennessee
Submitted on 06-06-2016
I chose this hotel because it is pet friendly. However, it is also very well managed and very quiet. The site itself was very clean and modern. The breakfast was excellent. No problem with parking. This was an excellent choice. I would definitely stay there again.
from Libertyville, Illinois
Submitted on 13-06-2016
While on our long 8.5hour car ride, I took advantage of the e-check in on my Hilton Honors App. I was able to select the room I wanted, and when we arrived, there was nothing else we needed to do but get our room keys. The staff was wonderful and always friendly. The breakfast was good also, and every day at 4:00 they served cookies and lemonade. Our room was very clean (I am very picky!!!). The beds were comfortable as well. We were 100% satisfied with our stay here and would most definitely st... Read more
Submitted on 16-06-2016
we stayed at The Hampton Inn & Suites, were very comfortable, for me i am always worried about cleanliness and this place was one of the cleanest place i have ever been to. All the staff were very attentive, for the price this place was excellent, will definitely return.
from Morganton, United States
Submitted on 17-06-2016
The staff here was very efficient, friendly and eager to help. The breakfast was good. Too many doughnuts for me, but I am sure others liked them the best. The room was clean. Would stay here again. It was centrally located making it easy to get to local attractions. Not far from Smokey Mountain National Park.
from Hendersonville, North Carolina
Submitted on 18-06-2016
We travel to this area fairly fairly often. By far this is the best hotel we have stayed at. The entire hotel and grounds are in excellent condition. We found the staff to be very friendly, outgoing and helpful. And most important to us, the room was extremely quiet. A very family friendly hotel! The FREE breakfast was very good and had a host of most anything you would ever want. Free coffee all day long and free cookies , lemonade and popcorn in the afternoons. You will not regret stayin... Read more
from Dayton, Ohio
Submitted on 21-06-2016
Room was great, linens were clean and soft, room was quiet and comfortable. We were able to get to both destinations (Apple Barn and Titanic Museum) within just a few short minutes, location is near plenty of attractions.
from Murphy, North Carolina
Submitted on 28-06-2016
Normally wouldn't have stayed at a place this expensive but had some reward points that made it possible. Lobby was exceptional. Wood everywhere. Tables and chairs in many nooks and crannies. Staff at check in very helpful. Seems small, but the room cards need only touch the the metal circle on your door and it unlocks. I hate juggling stuff and trying to slide the card with one hand. Room was small but well laid out. Beds had pillow toppers on them. Tv was had quality. Bathrooms had n... Read more
Submitted on 29-06-2016
The hotel was in very good condition, pool was clean and well stocked with everything we needed, room was clean and well kept. When we returned home we discovered that one of my kids lost their eyeglasses on the trip. I called the hotel and they had no record of finding anything that we left behind. However, TWO WEEKS LATER, I got a FedEx package with the glasses in it!! Someone had found them, then George Tedder from the front desk went to the trouble to consult the call log for that room t... Read more
from Stryker, OH
Submitted on 30-06-2016
Where do I start?!? First of all, their desk clerk Kathy should be the first person EVERYONE meets in EVERY business in this city. She is such a wonderful person. Hampton Inn needs to reward this woman with something more than just a congratulations and a pat on the back. She makes the customer feel like they are the most important person in the world and that she is there just to be your friend for the day. Everything possible should be done to retain this employee and to use her to train ... Read more
from Summerfield, North Carolina
Submitted on 30-06-2016
I had trouble with my phone could not get it to work . They got it working with a smile. This hotel is very handicap friendly, very clean and near most of the attractions in Pigeon Forge, TN. We have stayed here a few times also booked for October. The beds are comfortable. Lots of space in the room for an oversize wheelchair , very convenient
from Cincinnati, United States
Submitted on 01-07-2016
This was the 3rd time coming to Pigeon Forge and the 3rd time staying at this Hampton Inn. Stayed the first time because I was traveling with my dog and this is essentially the only hotel in the area that takes pets and I was happy with the experience/stay the first time so I came back to this hotel despite not traveling with my pet and this last time and the time before were great. Great value and service.
Submitted on 03-07-2016
We stayed 2 nights at this hotel. We wanted to be close to the Titanic museum as that was the reason we came down, so that was right next to us. It worked out perfectly. The hotel is close to everything so you don't have to drive too far to find any of the attractions or restaurants. The room was clean. The staff was very friendly. They had a wonderful breakfast in the morning. The pool which is an outdoor pool was really nice. Since it was in the sun most of the day by evening the wate... Read more
from Statesboro, Georgia
Submitted on 04-07-2016
The breakfast was delicious and the staff was friendly. I had a problem with my room it felt damp and the carpet could use a good shampooing but the manager did try and solve it but couldn't so I left.
Submitted on 04-07-2016
We stayed at this hotel between the 5th and 8th June 2016. The main purpose of the trip was for my 40th birthday. It was a long journey from the UK but WOW, worth every minute! Dollywood was the main reason for visiting. Upon arrival, I was amazed at how homely the reception and lobby area was and so beautiful. The guy at reception was unbelievably helpful and welcoming, I felt at home already! Upon entering the room, I was simply blown away. 2 queen beds, beautiful decor, huge bathroom and gre... Read more
Submitted on 05-07-2016
I love to stay at this hotel. It's super clean! The staff is so friendly and helpful. The breakfast is a step above most complimentary breakfasts at other hotels. Decorated so nice for the holidays too. Wish it was a little more affordable tho.
Submitted on 06-07-2016
This is a great hotel. It has so many great amenities. The pool is absolutely beautiful. It's also in a fantastic area. It's centrally located and extremely easy to access from the parkway. Prices were a little high, but so worth it. I love that there were indoor and outdoor pools. Rooms are spacious and comfortable. Beds are amazing! The breakfast is decent, a normal continental breakfast with some hot items. Overall I would come back and I would suggest it to anyone coming to pigeon forge.
Submitted on 06-07-2016
The staff is extremely nice and helpful and the hotel was extremely clean. This hotel was in the prime location in Pigeon forge, TN with a trolley stop right beside the hotel. The breakfast was great every morning.
from Muskegon, United States
Submitted on 06-07-2016
perfect location, easy access, friendly staff with a great breakfast, coffee tea, food was always ready and full! Room was warm inviting smelled clean upon arrival. Loved seeing that they pull all the bedding and shower curtains when cleaning! Highly recommended and will I look again to stay at a Hampton Inn if they are all this wonderful!!!!
from Jasper, Georgia
Submitted on 07-07-2016
This hotel is in a great location, very close to most of the attractions and restaurants. We stayed in the standard queen room which was very clean, smelled fresh and was very roomy. We didn't notice any noise at night which is a big plus. The complimentary breakfast was delicious and plentiful! The oatmeal was especially good. There is free coffee 24-7, lemonade, popcorn and cookies in the evening. The pool was private, clean and a nice size. The front desk employees were very friendly and help... Read more
Submitted on 10-07-2016
My husband and I were glad we chose this hotel for a 3 night stay. Well lit outside, quiet location near many attractions. Delicious breakfast included. Our suite was immaculate. Would definitely recommend it! The lobby is charming and the outdoor seating is inviting.
from Fishers, Indiana
Submitted on 10-07-2016
Stayed here 4 nights and were very pleased. Rooms were clean and well appointed.. It was comfortable and quiet. Also very close to everything. Staff was pleasant and helpful. Good breakfast. Would not hesitate to return.
from Pinson, Alabama
Submitted on 12-07-2016
This was a great place to stay. Near the outlet shopping malls and Paula Deene and The Island shopping. Not right in the middle of all of the traffic but not too far from everything either. Hotel was very clean. Hotel staff was very friendly.
from Decatur, United States
Submitted on 13-07-2016
Nice quiet place with easy access to restaurants. It is just of the main road so you have to look for the sign. The traffic light makes it easy to get in and out. The lobby has the mountain feel and plenty of room.
from Oxford, Alabama
Submitted on 14-07-2016
This is the second trip we have stayed here. It is so clean with just the amenities that we enjoy. Great breakfast bar, and the staff was helpful and friendly. The location is perfect for Pigeon Forge. It is close to many of the major attractions and has a convenient outlet to the Parkway.
from Kingsport, Tennessee
Submitted on 16-07-2016
Will definitely stay again, location is convenient to lots of area attractions, enjoyed the cookies and popcorn in the evening. The service was great and friendly. Breakfast was good however the choices was not up to par for Hampton Inn.
from Venice, Florida
Submitted on 16-07-2016
Visited for 2 days. Hotel was clean, breakfast was great, and staff was friendly and helpful. Stayed there with daughter son in law and grandson. Fitness room is very limited. Hotel was with in a quarter of a mile from Billy Goats Tavern. Nice casual place with great menu for kids and adults. Adult beverage s on tap were cold and refreshing.
from Lascassas
Submitted on 18-07-2016
Except for the filthy floors, the hotel was great. Breakfast real good and staff very friendly. Our feet were black on the bottom due to dirty rugs. Made us wonder how clean everything else was. Granddaughter found something under the chair that previous guest had left which showed rugs were not vacuumed.
from Morehead, Kentucky, USA
Submitted on 19-07-2016
Way over priced!!!! For value,,,, lots of underrated hotels in area ,with cheaper rates, a lot nicer, room should of been more cleanly,,, breakfast bar was a disappointment....I travel weekly for business in and out of hotels all over the united states..
from Atlanta, Georgia
Submitted on 21-07-2016
It was a very nice hotel and the room was immaculate! Would definitely stay there again. We staying in a two queen suite and was more than enough room for 5 women. The staff was great and gave us many extra pillows and blankets to accommodate us. The breakfast was AMAZING!
Submitted on 21-07-2016
We are fans of the Hilton and Hampton Inn hotel chain. Have stayed at many of the properties throughout the US. The positives for the hotel... It is located near many local attractions such as Hatfield and McCoy dinner show, Titanic museum and Wonderworks. The hotel provides a good variety at breakfast time. But now the negatives....When we arrived at the hotel the gentleman at the front desk was very unfriendly and did not give a warm welcome, something we have not experienced on any of our pre... Read more
Submitted on 21-07-2016
Tucked in shopping and entertainment area before you get to the busy busy area of pigeon forge Clean and comfortable This hotel is a bit older but had been taken care to keep it in good order plus missing nothing Staff is friendly and helpful Area quieter and calmer than area down the street Loved it
from Murfreesboro, Tennessee
Submitted on 22-07-2016
We stayed at the Hampton Inn and Suites on a recent trip to Dollywood. The location is very convenient to trolley stops as well as restaurants and shopping. The rooms are clean and maintained. There is a breakfast each morning with plenty of choices. Also in the afternoons there is popcorn, cookies, and lemonade. A nice treat after a long day on the road. Although we didn't bring a pet, this hotel is pet friendly. We saw quite a few people with dogs, but never heard any pet noise at all... Read more
from Lexington, Kentucky
Submitted on 23-07-2016
Pros: 1. The staff was nice, courteous and professional, with the exception of one gentleman when I called the previous day to confirm. I said "I'd like to confirm a reservation. My last name is.... ." He just said, "Yep, we've got you." Most hotels will confirm your arrival date and length of stay. He sounded like he was in a hurry. On arrival, though, I was told about breakfast, etc, so he must not have been there. 2. Good continental breakfast, good variety. The staff was very prompt ... Read more
from fargo, ND
Submitted on 23-07-2016
1. Requested for a crib for my 1-year-old. They provided a pack n play for infants. Very small crib for my 1 yr old, and couldn't set it up either. Expected the staff will at least help setting up. Also, the pack n play was not very clean (dusty probably because it was not used in a while). Then, we went out to buy one for my son and used our own. 2. My kids were 1, 6, and 8. They usually take more time to eat. We started our breakfast at about 9:20am. Took a while to get a couple of waffle for... Read more
from San Jose
Submitted on 25-07-2016
I have stayed at other pet friendly hotels before, but this place is way beyond my expectations. Upon arriving, I was surprised by the number of pets I see on the property. I see guests with pets outside of the property, in the lobby, in the elevators, and even in rooms next to mine. There wasn't any issue with pet noises, but I can smell them, especially inside the elevators. The interior of the room is outdated and downright dirty at some corners. Look behind some furniture and you will d... Read more
Submitted on 25-07-2016
My daughter had a softball tournament at Wears Valley Park from July 21-24 and we stayed here from Wednesday-Sunday. The rooms were very clean,breakfast was excellent and the location was perfect. Cant ask for a better place to stay.
from Broussard, Louisiana
Submitted on 25-07-2016
We really enjoyed our stay. Very easy to get on to the Parkway with the stop light on the side road. Very clean and welcoming. Only complaint would be the beds were a little hard. (Think it maybe all Hampton Inns. We stayed at another one a few days later in Memphis and bed was just as hard)
Submitted on 26-07-2016
Wife and I decided to take a little trip to PF for part of our 28th anniversary. Just one night on Monday. Eat at Joe's Crab Shack, go to Titanic, Tanger, etc. I have always had good experiences with Hilton Hotels and we were not disappointed by this Hampton. Everything was great for a couple. I saw where someone complained about pets, but we didn't see any and if there were any, we didn't smell anything. Another complaint was about the slow elevators. That one we found true. But, what we sort o... Read more
from Niceville, Florida
Submitted on 27-07-2016
I love this Hampton! It is in a great location close to shopping (Tanger outlet) and restaurants. It is also pet friendly which is wonderful! The rooms are clean and reasonably priced for a resort area.
from Knoxville, Tennessee
Submitted on 02-08-2016
I have stayed at other Hilton properties in the area and was happy to finally be able to check this one out. I must say I am happy that I did. the pool area was great for the kids, was also nice to be able to use the HGI sister property's pool as well. Rooms were clean and smelled fresh. Staff was great, and we truly couldn't have asked for a better experience. The hotel is not pet friendly as another review had mentioned or out of date it's actually a newer property. Being there are a few H... Read more
from Knoxville, Tennessee
Submitted on 02-08-2016
Absolutely no negatives. Have stayed here before and impressed everytime. Clean, up to date, great value and very quiet. Cant recommend enough..breamfast is good and has variations everyday to give a variety
from Hattiesburg, Mississippi
Submitted on 03-08-2016
The room was very humid, the floor in front of the AC unit was very wet. The closet door would not slide open or closed without lifting up on it. AC stopped working each night about 2 AM for a couple hours.
from West Chester, Ohio
Submitted on 04-08-2016
Our family reunion was in Pigeon forge. We decided to stay here instead of in cabins with the rest of our family. The staff here was amazing!!! Very friendly, professional, helpful, always greeted us with a smile!!! We met the general manager and did not even know who she was because she was so friendly. Even the housekeeping staff was wonderful!! An A ?? experience all the way around!!!
from Tallassee, United States
Submitted on 05-08-2016
For the price the hotel is really nice, the breakfast was awesome, with a good selection and hot. air conditioner works wonderful!!! Location is great if you want access to everything and quite at night.
from Columbia, South Carolina
Submitted on 10-08-2016
We loved our stay! It was great proximity to many areas, unique shops, country roads, and will return! We had a fridge, microwave, clean room, and great breakfast choices. Our only disappointment was that the pool wasn't maintained--murky water with bugs galore. We will return!
Submitted on 12-08-2016
Very clean nice hotel. Beds were comfy and the breakfast was great and they are Pet friendly!! Will be staying here again. The pool was also nice and check in and out was easy and fast!! I would recommend to anyone
from Salem, Virginia
Submitted on 12-08-2016
We have stayed here several times on trips to Pigeon Forge. The hotel is always clean and well maintained. Rooms are attractive, beds are comfortable and the complimentary breakfast offers a good selection of food. This hotel is conveniently located for shopping, dining and entertainment.
from Dayton, Ohio
Submitted on 05-09-2016
We stayed here for a short 3 day visit. We couldn't have been more pleased. This hotel has recently been updated and us absolutely beautiful. Lots after woodwork, nice seating areas and most of all a great staff. The rooms are very nice, comfortable beds and pillows, plenty of storage, a fridge and microwave. This hotel is located a bit on the north edge of pigeon forge and just minutes from tons of things to do and see. I look forward to returning next year!!
from Spring Hill, Tennessee
Submitted on 06-09-2016
Dirty walls, sewage smell, tiles with missing grout. Internet was at 1mb and note on wifi sign in said limit of three devices. Tv and directtv were great and only thing current in the room. Furniture felt like it was plastic for pets. Staff are very nice.
from Florida City, Florida
Submitted on 07-09-2016
Accommodations were very good and the front desk service was outstanding. We felt welcome and appreciated. It was great to speak with people who understood good customer service and did not act like they were doing me a favor providing that service. I would definitely stay here again and recommend it without reservation.
from Lewes, Delaware
Submitted on 07-09-2016
Wifi did keep kicking off due to number of devices. Clean rooms, staff were excellent, helpful, and friendly. pool could be cleaner and tiles need cleaned and grouted. Love the music piped in. Employee smoking is right next to pool???
from Illinois
Submitted on 07-09-2016
great place to stay outside of National park, close to restaurants, close off I-40, clean rooms, good TV, Fitness Center, Staff were great and helped with food choices, close to activities, golf, shopping, movies, everything you need
from Rutherfordton, North Carolina
Submitted on 08-09-2016
I had wonderful stay everything was really nice and very excellent breakfast the location was perfect it was close enough to walk to various locations and the price was very reasonable and the rooms were clean
from Dayton, Oregon
Submitted on 10-09-2016
We hadn't been to Pigeon Forge for 2+ years. Our stay was very relaxing and the location was was perfect. When we return we plan to use this location again. It was very easy to get to all the places we wanted to get to.
from New Port Richey, Florida
Submitted on 14-09-2016
Friendly staff. Clean, comfortable rooms. Great breakfast. Nice pool area. Close to all the attractions. Beautiful lobby with fireplace. Plenty of seating. Even control of air conditioner...comfortable sleeping
from Essex, United Kingdom
Submitted on 14-09-2016
Only stayed one night here but was impressed with the hotel. Clean, nice sized rooms, comfy beds , reasonably priced, a great view and friendly helpful staff. The waffles for breakfast were lovely. Would happily come back.
from Pace, Florida
Submitted on 16-09-2016
Everyone is friendly here. Hotel is clean and very comfortable. We did not have any problems. We will stay here on our next trip to Pigeon Forge. Great location to everything. Easy access to hotel. Thank you for a wonderful stay.
Submitted on 17-09-2016
Stay here every year during rod run. Very clean rooms the beds are very comfortable. The staff is very friendly an helpful when you check in. They have plenty of parking. They have a good breakfast and in the afternoon they have popcorn cookies an lemonade. It is a pet friendly hotel. It sets back off the parkway so you don't hear all the traffic. Would recommend to anyone.
from Cincinnati, United States
Submitted on 17-09-2016
Great experience traveling with my mom. She has eye problems and still found the room to be dark when all the lights were on. Bathroom toilet sat very low too. I had to help her sit up when she was done using the toilet. Loved having a mini frig and microwave in the room. My mom really likes her coffee very hot. Liked the new key card access to the room. Felt safe and secure.
from Alpharetta, United States
Submitted on 17-09-2016
We have been coming to this hotel for over 10 years and are very pleased with the facilities. We stay here because they take dogs over 25 pounds and have dog suites. They also have most of the same staff during this period of time.
from Athens, AL, United States
Submitted on 18-09-2016
We always look for Hampton Inns when planning a vacation. The staff was wonderful and helpful. The free breakfast was great with many choices for everyone. The location was perfect with many restaurants and shopping (Tanger Outlets very close). Free coffee and hot chocolate 24/7 and even cookies in the lobby at 4:30 every afternoon. Comfortable beds and bedding, plenty of hot water, wifi in rooms. Would definitely stay here again.
from Milton, Florida, USA
Submitted on 18-09-2016
Enjoyed our stay at this Hampton Inn. We checked in very late but Chrissy at the front desk was so nice and had us checked in quicker than I have ever seen. They have a breakfast that is pretty good for a free hotel breakfast and all the staff was very nice. Clean hotel with a nice pool. Only reason I did not give 5 stars is our mattress had a slant to one side that made it uncomfortable but other than that it was great
from Ellenwood, Georgia
Submitted on 26-09-2016
Had a weekend stay with 40 ladies for a Sister's outing. Great hotel and within walking distance from outlet and street trolley for other locations. Breakfast was great and Sherry (GM) and the front desk staff were excellent and very helpful too. Will stay here again!
from Morgantown, Indiana
Submitted on 03-10-2016
What a great hotel. We stay here every year and always have a great time. The staff makes you feel so welcome while we're there. They even extend that same courtesy to our two little Pomeranians, making them feel just as welcome! The Hampton Inn is always clean and comfortable. Love the hotel and the location is so convenient to everything.
from Elon, North Carolina
Submitted on 06-10-2016
This was our first time staying at this hotel. The staff was very friendly and helpful. They also helped us figure out places and recommended things that we had not done or seen yet. Even after getting into our room, the lady at the front desk had researched information on a show she was telling us about and called our room with the information. They definitely go above and beyond their job. We stayed in room 204 a King Suite, it consisted of a small kitchen with stove, fridge, microwave, d... Read more
from Murfreesboro
Submitted on 09-10-2016
We always stay at this hotel and LOVE IT, coffee and breakfast is wonderful. Clean rooms and friendly staff, very convient to all places. We love that it is pet friendly in case we need to bring our doggie too. Oh and the popcorn and cookies in the afternoon are great.
Submitted on 10-10-2016
Great experience, walls are paper thin so take a sleep aid. Continental breakfast wasn't great. Parking, smoking areas, pool area, etc was all very nice. Would stay again but wish it wasn't so noisy. Thanks
from Nashville, Tennessee
Submitted on 10-10-2016
Our stay was very enjoyable. The staff was excited about us as we were about them they helped let us know what was going on in the area along with where to find discounts for other things. We will have to stay with them again.
from Campbellford, Ontario, Canada
Submitted on 17-10-2016
This hotel is ideally situated in the middle of the action. With two of the best theatres right across the street - .5 km away. ( Smoky Mountain Opry Theatre and the Hatfield and McCoy dinner Show ). Other attractions are also within easy walking distance. This Hampton is what you expect from this hotel chain. Excellent service and great rooms and beds. Breakfasts at the same quality of other Hamptons - top drawer. Stayed here with a Cardinal Tour group and staff handled the group very well... Read more
from Nashville, Tennessee
Submitted on 17-10-2016
We love the Hampton Inns. They offer a great room at a fairly reasonable price. There really isn't a great view from any room that we could tell. It was a very quiet place to stay. Every evening they had a popcorn popper with fresh popped available for everyone.
from Athens
Submitted on 17-10-2016
We had a wonderful time visiting Pigeon Forge for a birthday celebration. We took the kids to ride go carts, and of course we played all the games in the arcade. The kids had a blast. We topped the night off by taking them to Joe's Crab Shack, and they loved it. Saturday we started our day by going to Dollywood Splash Country and what kid doesn't like the water park with lots of fun water rides. Even after all that water they still insisted on swimming when we got back to the hotel. I love the H... Read more
from Tobaccoville
Submitted on 17-10-2016
We always stay here, usually 5 or 6 times a year and we've never been disappointed. We know most of the hotel staff by name and they always treat us like family. Pets are also welcome and have good walking areas and cleanup facilities
from Hillsboro, Ohio
Submitted on 17-10-2016
I arrived late without a reservation . I was greeted by a very helpful front desk. We travel with a small dog . the room we stayed in was very clean for a pet friendly room in fact the facility overall was very well maintained and clean, there was a nice area for dogs outside.The location was great with a beautiful setting just off the parkway. I will stay here again in the future.
from Blairsville, Georgia
Submitted on 19-10-2016
The hotel was awesome nice and clean I would defiantly stay again the staff was so nice and helped with everything lot of resturants and shopping close by me and my family enjoyed the trip and can't wait to do it again real soon
from Nashville, Tennessee
Submitted on 21-10-2016
I really enjoyed our stay at the Hampton Inn & Suites. We stayed in one of the suites which was not only very spacious, but amazingly clean especially considering they are pet friendly. You would never know it. All the staff were very helpful and the breakfast was great! I don't eat that well at home. The location is close to everything. You can't go wrong staying at this location!!
from Marietta, Georgia
Submitted on 22-10-2016
I loved this hotel. Great staff, breakfast, room and location. I enjoyed the luxurious bed and comforts of the room. The location is right in the middle of the activities. This hotel is pet friendly and those guests are usually booked on the 2nd floor so if you don't have a pet you may want to stay on another floor. I would definitely stay again and would recommend to my friends and family.
Submitted on 23-10-2016
Stayed in a King suite. This would be great for family with children. Sofa sleeper in living room area. Full kitchen with lots of room. Throughly enjoyed our weekend here. Complimentary coffee, pink lemonade and cookies are in the lobby. Price was reasonable. Would definitely stay here again.
from Kevil, Kentucky
Submitted on 29-10-2016
Nice hotel, great atmosphere. Rooms were great, staff was great. Hotel is in middle of strip and close to all the attractions, and restaurants. The lobby area has fireplaces so its like a lodge down there. Would come back!
Submitted on 01-11-2016
This hotel has not been maintained. Carpet was filthy, wallpaper peeling, tile had mold and bathtub faucet was rusted. I would not stay here again, nor do I recommend anyone else to. The one positive was the woman that runs the omelette station at breakfast bar was amazing. Treated everyone like family
from Lexington, Kentucky
Submitted on 04-11-2016
Wonderful stay! The lobby is comfortable and inviting. The staff are all very friendly and welcoming. The room is very clean and the bed comfy. We have stayed here several times and it is our go-to motel when we visit the Pigeon Forge area, whether for business or pleasure.
from Covington
Submitted on 05-11-2016
The hotel was clean and the building was beautiful. It was in an excellent condition and the staff was very helpful and I loved the popcorn in the evening. The hotel was very quite which is a plus for me. There was no highway noise. Parking was easy and safe
from Blue Ridge, Georgia
Submitted on 07-11-2016
Great room - dog friendly! Breakfast was hot and ready! Didn't use the pool but looked nice - off the parkway - noise was not a problem during a busy time of the year....would stay again and again for sure
from lexington, sc
Submitted on 09-11-2016
Loved this hotel, and what a perfect time of year to go to the mountains. Loved the fireplace and the staff were all very friendly. The room was spotless and our stay was very relaxing! Booked very early and got a much cheaper rate, I believe the hotel was sold out. A+ rating from me!
from London, United Kingdom
Submitted on 09-11-2016
We came across Pigeon forge by accident, leaving Washington for Nashville we were given the wrong address which landed us in Pigeon forge late at night. Tired we decided to stop at this hotel for the night, after chatting to the 2 people behind the desk I was found myself booking 2 nights. They were very helpful and pointed out the attractions and also that Dolly Parton was in town and would be part of a parade the next day, the rooms were very clean and beds very comfortable,they were very chee... Read more
from Mansfield, Ohio
Submitted on 11-11-2016
We've stayed at this Hampton Inn on several occasions. We are always pleased with our experience. The staff is friendly. Rooms always are clean. It's a quiet location so we rest well. We travel with our little dog and she is always welcomed here as well. We will stay at this location again.
from Columbus, Georgia
Submitted on 14-11-2016
Everyone at the front desk is so nice! Chris even opened our wine bottle for us, after our epic fail. Perfect location for our girl's trip, because the hotel is only 2 blocks from the Tanger Outlet Mall. YAY! Our one bedroom suite is very comfy for the three of us with a living room and kitchen. Kitchen includes a microwave, full refrigerator and stove. Large bathroom area has been perfect for all of us to get ready at the same time. Thanks, Hampton and CHRIS! We'll be back!
from Pleasant Valley, New York
Submitted on 14-11-2016
Made reservations a month or more ago. We arrived a little early and all was ready. We were here for a week. We were given a room on the 5th floor. On entry it appeared smaller than usual. It was very tight after using it. The desk (for computer use) was right next to the heater/Air conditioner. Hard to sit there for any period of time. If you will pardon the following. After the first night the toilet paper was almost gone and n0 second roll. The staff was very friendly in the hotel. ... Read more
from Pigeon Forge, Tennessee
Submitted on 15-11-2016
I used digital check-in the day prior to arrival and selected a non-pet friendly room. Upon arrival we were told that the room we selected was given to another couple that had pet allergies. The only other room types available were pet friendly. By the end of our trip both of us were sick with our allergies.
from Louisville, Kentucky
Submitted on 15-11-2016
OVERALL our was EXCELLENT. Accommodations were clean and comfortable, and the entire staff provided excellent customer service from check in , to breakfast the following morning, and check out. We had a room and adjoining suite for our adult children and grand children. We will stay there again when ever we get back to Pigeon Forge. Would definitely recommend this hotel.
from Hewitt
Submitted on 23-11-2016
Weekend trip to enjoy some Christmas . Great place to stay. Off the highway so was quiet. Close to everything . Clean, good breakfast. Lobby was very big, room for all. Pillows were terrible. Staff very friendly.
Submitted on 26-11-2016
Visited the hotel for an over night on November 25th while visiting Dollywood. Loved the lobby and the fact that it was still decorated in a fall motif on the day after Thanksgiving, not a Christmas one. The breakfast was your typical free breakfast. I wish there were GF options. Here we were in the south and no grits were available (which are GF) just oatmeal. Bed was comfortable and suite was great. Well maintained and clean. Need a better sofa bed! Not really an option for an adult to sleep o... Read more
Submitted on 03-12-2016
I'm always greeted in a friendly fashion by the staff here. Very pleasant and helpful. The location is close to most of the attractions but also not far from Gatlinburg. I was working at the Hard Rock, which is a short walk from the hotel.