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Comfort Suites Pigeon Forge

Knoxville, TN, US (TYS)

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Based on 312 reviews
This hotel is within close proximity of Great Smoky Mountain Wheel and Island at Pigeon Forge.
Room & Rates

Business Suite, 1 King Bed, Non Smoking

1 king bed
Features a private balcony

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Business Suite, 2 Queen Beds, Non Smoking

Business Suite, 2 Queen Beds, Non Smoking

2 queen beds
Features a private balcony

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 King Bed, Accessible, Non Smoking

1 king bed
Features a private balcony

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, Non Smoking

2 queen beds
Features a private balcony

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 king bed
Features a private balcony

Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Jetted bathtub
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Queen Beds, Non Smoking

2 queen beds
Features a private balcony

Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Comfort Suites Pigeon Forge
2423 Teaster Ln, Pigeon Forge, TN US 37863

Rooms
Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and a fireplace in the lobby.

Dining
A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Game Room
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 312 reviews
from Detroit, Michigan
Submitted on 04-05-2016
Saw a woman struggling at the front desk to get her room changed because her room was one of two that had no balcony and she wanted fresh air, rather than run the AC. Very disturbing. Tony told her that the hotel was full and he couldn't do anything, that she had to work it out with the tour she was with. The hotel was almost empty!
from Monroe, Georgia
Submitted on 04-05-2016
We stayed at Comfort Suites at Pigeon Forge to celebrate our 40th wedding anniversary. Our room was spacious, well furnished, and comfortable. It was on the 5th floor, on the front side, with a spectacular view of the parkway, and the Island area. The hotel is centrally located to plenty of activities, yet it is very quiet for sleeping. The breakfast bar in the hotel is good, but I have to say that I personally prefer the breakfast at the Clarion Inn in Pigeon Forge. Overall, a wonderful experie... Read more
from Rochester, Michigan
Submitted on 09-05-2016
36 of us traveled by motor coach from Michigan to Pigeon Forge and spent 5 nights in this Comfort Suites hotel. My room overlooked the parkway and had a nice balcony. The room was very clean and comfortable.The staff was friendly. Breakfast was good, with a menu of eggs, sausage, waffles, danish pastry, bagels, rolls, gravy, coffee, juices and fruit. We asked for bananas and on day 2, there were some in the fruit bowl. Thanks to the hotel manager for that. The location was great! The Titanic Mu... Read more
from
Submitted on 12-05-2016
A friend and I had only stayed here for one night and It ruined our whole trip! We made the reservation through AAA because we were also going to Dollywood. My friend and I wanted to split pay, me $40 plus some change and him $60 since I drove. Well the new girl at the counter charged the whole amount to the card and kept my friends $60 in cash. I didn't find out until I was at Dollywood and checked my account balance so I know how much I could spend on souvenirs. Well I had barely any money to ... Read more
from Cumming, Georgia
Submitted on 16-05-2016
We went up for a weekend getaway. Our rooms, all personnel - excellent. The rooms were very clean, breakfast was very good, a good variety of food. Bed sleep very good. Everyone on the staff was very friendly
from Pikeville, Kentucky
Submitted on 24-05-2016
Been a guest of this property for the last 12 years. Really cant see much wear and tear as one might expect. Many of the Choice properties I have visited in the last year have shown their age and need of remodeling. Not so much this hotel. Hotel is 6-8 miles east of Knoxville and out of the congestion. Several dining options within eyesight of the hotel. Excellent staff and the breakfast option includes hot and cold choices.
from Albany, New York
Submitted on 30-05-2016
This hotel is nice, but needs remodeling. The location is great, as it sits off the main road. Easy access to The Island and other attractions. There are outside balconies and the room we had was in the back, but still had some nice views. Pool (indoor and outdoor) and hot tub were nice. Staff were pleasant.
from Atlanta
Submitted on 31-05-2016
The front desk staff were efficient, but I wouldn't say real friendly. We had a room that faced the back parking lot, but I guess every room can't have a view of the mountains. The room was very spacious and clean. We heard very little noise from other rooms or people walking down the hallway. We did not eat the breakfast because we wanted to eat at the Apple Barn. The hotel is in a good location and we learned the back way to avoid a lot of traffic!
from
Submitted on 02-07-2016
My husband and I stayed here June 27-July 1st, celebrating our 36th Wedding Anniversary and our nephews 17th Birthday. We met family to get together with that was staying only two hotels away and we even got a last minute booking, no problem. The General Manager Tony, was very friendly and helpful in upgrading our room because we didn't need an accessible room. Pictured here is our corner room from the 5th floor with a lovely balcony view of the mountains and the main parkway and hotel front en... Read more
from Ohio, United States
Submitted on 07-07-2016
If you have stayed at Comfort Suites before, this hotel falls right in line. Good, clean, hot breakfast and nice service. The location s good--very close to many things to do. Renee was a friendly front desk attendent. She was a good source to ask for things to do in the area. The balcolny was an added bonus. A few things could be better--weekday breakfast should be extended to 9:30 or 10:00. There was a mad dash and overcrowding as everyone piled in at 8:55 to beat the cut off. Second... Read more
from
Submitted on 16-07-2016
First let me say that my family tries real hard to stay in comfort suites everywhere because they are Usually Awesome for folks that are wheel chair bound. Well this one was a Big disappointment! The pictures will tell it all. We paid for a handicap accessible room. It turned out it was not at all. So we went back down to the Very Rude Clerk lady and told her. Long story short... no rail on wall by toliet, room had too much furniture to move around, and we could not get our lift in the actual to... Read more
from Rushville, Indiana
Submitted on 17-07-2016
It appears that this is an older property that hopefully is ready for updates. The front and surrounding area seems kind of "faded". It still is worthy of being called a Comfort Suites Inn, but needs some fine tooth cleaning. Just little things like stained pictures, built up crud in the bathroom corners, and lotion that wasn't replaced. It's the little things that turn into missed bigger things. We slept comfortably, had a good breakfast, and had our questions answered quickly. Location i... Read more
from
Submitted on 05-08-2016
I felt my room was excellent...! Just what we needed.. The staff were great ... Breakfast was good. The sausage at breakfast was tasteless tho. But there was alot to choose from. :) The location was great ! The only ice machine that worked was on second floor :(
from Mount Hope
Submitted on 09-08-2016
The hotel was ran down and dirty. We make reservationa 3 months in advance and ask for a quiet room we also checked with hotel the morning we was to arrive and reminded them of our request they said no peoblem. The room they gave us was on the 4th floor there is 7 floors at this hotel also our room was right beside the elevator The rooms have NOT been remodeled in about 7 or 8 years and they was dirty the ice machine did not work and the staff did not care about our problems and the parking lot... Read more
from Raleigh, NC
Submitted on 16-08-2016
We stayed at this property for two nights during peak season in August. As a whole, the hotel is average. Pros: + The hotel hallway was pretty quiet + The rooms are spacious + The location is well situated - right in the middle of town, but a little set back from the main blvd, so it's a bit easier to get in and out. It is also easy to access The Island and Dollywood without going down the main strip. + Beds are reasonably comfortable + The room was mostly clean (the usual suspects need atten... Read more
from Cincinnati, Ohio
Submitted on 02-09-2016
Checked in late with no reservation. Richard was very helpful in getting us a cooler room after our first room may have had an a/c unit that had frozen up. The room was very nice and had a balcony, plus a nice firm king bed. The hot breakfast was great and closely supervised by Tony who made sure everything was OK by visiting customers while managing a few problems with leaks from the overnight storm. This hotel has 2 pools, one in with a hot tub and one out. This hotel is also up more than spr... Read more
from Green Bay, Wisconsin
Submitted on 05-09-2016
As previous reviewers point out, this hotel should get some nice updating. But this is a very clean, well run above average hotel. From its beautiful spot on the side of the hill facing the mountains to the extremely well groomed and articulate young man at the front desk. The parking lot is beautifully maintained and landscaped. The lobby and breakfast room are beautiful. We felt pampered. The beddings and pillows are the quality of the newest Country Inns and Suites in the chain. The WiFi is a... Read more
from Indianapolis, Indiana
Submitted on 06-09-2016
we had stayed at Comfort Suites before and based on the reviews I had read they we not matching up. The people we all very nice and helpful, but it was like it had never kept up with the times and remodeled. When we first got the key to 402, we got off the elevator and the hallways were 90 degrees at the coolest, and fans going on from maybe a water spill somewhere? The rooms were nice but out dated, the bathroom was acceptable but the tub we really out dated. The inside pool did not look clean... Read more
from
Submitted on 18-09-2016
So my family decided to take a overnight trip for rod run (last minute). Only problem was that almost all the hotels jacked their rates or were no vacancy. We caught a brake with this hotel in more ways than one. Big clean room, multiple sinks so my wife can get ready while I got a shower, COMFORTABLE BEDS, and at a reasonable price. Although we have another hotel we always prefer in pigeon forge, we now have a plan b for the future.
from
Submitted on 19-09-2016
Enjoyed the comfort suites. They had a wonderful breakfast setup!!!! And the kids loved that there was an indoor/outdoor pool. Super convenient with a trolley stop right down the hill. Staff very friendly and helpful. A little dated, but nothing major. Would definitely stay here again.
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