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Hotel Indigo Nashville

Nashville, TN, US (BNA)

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Based on 939 reviews
Historic charm, high-flying deals and the best music in America are at the heart of downtown Nashville. The hotel`s guests are close to everything.
Room & Rates
Standard Room - Hotel Indigo Nashville - 1

Standard Room

  • One King Bed
  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A safe, a desk, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

 

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King Executive Non-Smoking - Hotel Indigo Nashville - 2

King Executive Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A safe, a desk, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

 

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King Leisure Non-Smoking - Hotel Indigo Nashville - 3

King Leisure Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A safe, a desk, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

 

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King Mobile Accessible Roll In Shower Non-Smoking - Hotel Indigo Nashville - 4

King Mobile Accessible Roll In Shower Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A safe, a desk, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

 

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Two Queen Beds Non-Smoking - Hotel Indigo Nashville - 5

Two Queen Beds Non-Smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A safe, a desk, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

 

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Two Beds Mobile Accessible Roll In Shower Non-Smoking - Hotel Indigo Nashville - 6

Two Beds Mobile Accessible Roll In Shower Non-Smoking

  • Two Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A safe, a desk, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

 

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Suite View Non-Smoking - Hotel Indigo Nashville - 7

Suite View Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a hair dryer. A safe, a desk, and a cordless phone with free local calling are conveniently included. This room is Non-Smoking.

 

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Hotel Indigo Nashville
301 Union Street, Nashville, TN US 37201

Location

Hotel Indigo Nashville is a business-friendly hotel located in Nashville, close to Tennessee State Museum, Nashville Convention and Visitor\'s Bureau, and Tennessee State Capitol. Additional points of interest include Ryman Auditorium and LP Field.

Resort Details

Hotel Indigo Nashville\'s restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include a 24-hour fitness facility. This 3-star property has a 24-hour business center and offers small meeting rooms and business services. Complimentary wireless Internet access is available in public areas. This Nashville property has 234 square meters of event space consisting of conference/meeting rooms. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include multilingual staff, ATM/banking services, and a porter/bellhop.

Accommodation Details

97 air-conditioned guestrooms at Hotel Indigo Nashville feature CD players and coffee/tea makers. Bathrooms feature hair dryers. Wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer cordless phones with voice mail, as well as free local calls (restrictions may apply). 32-inch LCD televisions have premium cable channels. Also included are safes and irons/ironing boards. Housekeeping is available daily.

IMPORTANT INFORMATION

Notifications and Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Boutiques/Stores (nearby)
  • Business Center
  • Business Services
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Wi-Fi
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Parking (+)
  • Restaurant
  • Retail Stores (nearby)
  • Room Service
  • Safe Deposit at Front Desk
  • Shopping (nearby)
  • Valet Parking (+)
  • Walk to Nightlife
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 939 reviews
from
Submitted on 18-05-2016
I am extremely impressed. Today we elected not to have our room serviced. When we came back to our room tonight, there was a basket full of items for our room sitting outside our door. How thoughtful!
from Baltimore, Maryland
Submitted on 20-05-2016
Hotel Indigo was a great place to stay. Friday night they had multiple performers in their bar and a good variety of bar foods to choose from. We walked around downtown through the main strip, but came back to the hotel and had some drinks there- little too rowdy down on that main strip at 8pm!
from Taunton, Massachusetts
Submitted on 21-05-2016
Great hotel overall; the woman that checked us in (I think her name is Heather, long hair) was amazing!! She greeted us with a genuine welcome and smile, we had a nice room in tower 2, and she followed up with us to see if we liked our room. She said hi every time she saw us. The bar area is nice, it is multi functional, they have someone playing acoustically on the Sunday we were there, she was great. The room is nice, although the view is nothing to brag about as we looked directly into someon... Read more
from Chicago, Illinois
Submitted on 21-05-2016
Excellent hotel! Great service, such good food, very comfortable room.. The staff goes above and beyond! I stay here every time I'm in Nashville and will definitely be coming back! It was good to see Andrea at the front desk again. She's always very friendly and helpful!
from huntsville, alabama
Submitted on 21-05-2016
We came here on a business trip. The room was comfortable and the service was very good. There is live music at the bar and it was very good. Good service at the bar. I wood definitely recommend this hotel as it is walking distance from everything as well...
from
Submitted on 01-06-2016
Good location, strategically located at Nashville Business Center. Near to Arcade, Rymer Auditorium and Broadway Street (Johnny Cash Museum) are within walking distance. However, services so so (one day housekeeper left his/her broom in my room) and room phone is old, alarm clock in the room is not working since check-in and the hotel never checks on small details and no bath tub. Quite far from Opry Mills. Would recommend to anyone that go there for business trips but not for leisure.
from
Submitted on 02-06-2016
I spent the weekend in Nashville with two of my girlfriends for a weekend getaway and we stayed in one room together that had two Queen beds. I found the accommodations very clean, stylish, and relatively spacious for three people. Our bathroom was enormous and each of us had a good amount of space to ourselves. The hotel staff was friendly and answered any and all questions that we had. My friend and I took advantage of the fitness room facilities one morning and enjoyed the view while we w... Read more
from
Submitted on 02-06-2016
Went with a group from work (approx. 15 people). Over half of the people waited a long time for their order and when it came, they were disappointed with the portion size, food temperature and overall taste. My food was pretty good (had tuna steak). I wrote the manager to let them know of the groups' disappointment. I never got an acknowledgement or any kind of response. Our group won't be back ...
from New York
Submitted on 03-06-2016
The room was very cozy with a nice big shower. The bar area was great with a live band each night. Also the alley that runs right next to the building is Painters Alley and it has several really good bars! Easy to hit before going walking to Broadway.
from Atlanta
Submitted on 06-06-2016
The Indigo brand continues to impress. Very dramatic lobby incorporating Nashville's history, wonderful, attentive service without being obsequious. Our room was large, well appointed and extremely comfortable. The bathroom practically perfect with a fabulous shower. And why do people knock the Indigo chain for not having tubs when their showers are so awesome? All in all a great hotel in downtown Nashville.
from Ontario, Canada
Submitted on 27-06-2016
My boyfriend & I loved this hotel! We wanted to stay somewhere that was walking distance to the main strip in Nashville and Hotel Indigo is about a 5-10 minute walk from EVERYTHING. It was very hot when we visited, so it was nice to be able to pop back to the hotel, cool down/freshen up before heading back out. Very convenient location! The hotel is nicely designed, pet friendly and SPOTLESS. Front desk staff were very friendly upon arrival and let us check in early which was a bonus! Hotel room... Read more
from Birmingham, Alabama
Submitted on 27-06-2016
A wonderful boutique hotel with a style all its own, the Hotel Indigo is a short walk from all the music haunts of Broadway, and other attractions downtown Nashville has to offer. Our room had an Indigo unique style to it, and was spacious and clean. The large lobby frequently had a local musician or three playing a set, which improved on happy hour. The staff at the desk were friendly, informed about their city, and generous with their time, and the valet parking was reasonable. We spent a ... Read more
from Pittsburgh, Pennsylvania
Submitted on 28-06-2016
We had a lovely stay in Nashville at Hotel Indigo. The rooms were clean with a spacious bathroom and we had nice views. The lobby is also nicely decorated. The best part about the hotel though is the location. We were about a 10 minute easy walk to Broadway, which was fantastic. The staff were extremely friendly and pleasant. One pitfall is that we valeted our car and it was about $30 a night - perhaps you can research that before you go to get a better deal.
from Woking, United Kingdom
Submitted on 28-06-2016
We were in Nashville for the annual Country Music Association Festival, a massive event which takes over the whole city centre. We had the booked the hotel eight or nine months ahead to make sure we got a room. This hotel is in a converted building, I think it was bank, so has the 'quirks' which you get with any conversion. Although it styles itself as a boutique hotel it's part of the IHG group rather than be an independent. The rooms are possibly a bit smaller than you might expect in American... Read more
from New York City, New York
Submitted on 30-06-2016
Hotel Indigo, with great location and top-flight staff makes stay in Nashville all the better. From a room upgrade with great view and amenities to a staff text-assigned to personally be there for any questions, this place is worth every penny! Indigo does it again - bravo!
from St. Louis
Submitted on 03-07-2016
Awesome Check in service in downtown Nashville! Extremely friendly and helpful staff, Andrea, Heather and Tyler were great! I love the room, it was very clean and modern, I only wish it had a refrigerator.
from Ann Arbor
Submitted on 04-07-2016
Had been looking forward to visiting Nashville for awhile and we came for the celebration of the 4th of July in Music City! Hotel Indigo was well reviewed on Trip Advisor and we haven't been disappointed! The location is perfect for walking everywhere downtime and especially for attending all the concerts on the riverfront! Service has been excellent from all! The room is small but very clean comfortable and well equipped and nicely decorated. We love going to these type of boutique hotels and w... Read more
from New York City, New York
Submitted on 04-07-2016
Check-in process was quick and painless. As a Spire Elite we were upgraded to a deluxe room which was bigger than the standard room. The location is ideal. It was quiet most of the day, but only a short walk to the livelier areas on Broadway and the stadium. I definitely would not want to stay TOO close to either of those areas. Easy walk to the Rymen, Broadway, Puckett's, Frothy Monkey, Starbucks. Also, as with most of Nashville, Ubers are usually 3-5 min away. The room was comfortable a... Read more
from
Submitted on 05-07-2016
Great spot. Walking distance to everything downtown. Fun interior design of lobby. Staff was super friendly. Room was nice but weirdly humid - clammy even with the air turned down low. Trade off between frizzy hair and super hydrated skin(-:
from South Carolina
Submitted on 05-07-2016
We had a great stay. Our corner room was great and the staff was friendly. We were disappointed there was no food offered after 10pm when we returned from the Grand Ole Opry. If you do order pizza to your room, it is not free delivery or the price as indicted on the brochure. It was double.
from alabama
Submitted on 11-07-2016
We stayed here this past weekend and attended a concert at the Nissan Stadium. It was very convenient to the stadium as well as Broadway and all of the activities we wanted to walk to. It was it within driving distance other local activities such as the Parthenon. The hotel was clean and nice , with a small restaurant and bar downstairs. We did not eat at the restaurant for anything other than breakfast, but breakfast was very good. This hotel does allow pets comma so that is nice for someone tr... Read more
from
Submitted on 11-07-2016
My wife and I took a delayed anniversary trip to Nashville and stayed at the Hotel Indigo on Union Street. The staff and service were excellent. The location was good for touring. The two bartenders working nights were very friendly. If you are coming to Nashville look into the Hotel Indigo.
from
Submitted on 11-07-2016
I'm currently sitting in one of their beds regretting the trip down here. The hotel just blows my mind. First off I come into my room and the toilet makes the terrible refilling noise every 2 minutes; literally - I timed it. After the maintenance man (who is awesome by the way he gets a 5 of 5) came up once, he had to come up again and literally replace the whole float system in the toilet. Great right? And let's talk about the location for a second. I myself am from PA in a small town and reall... Read more
from Burnet, Texas
Submitted on 12-07-2016
This hotel is top notch. Great service from the minute you get to the front door until your ready to check out. Close enough to all the Nashville action, but far enough away not to hear it from your room. The room was very nice, quiet, & well designed. It was also very secure as you need a room key to up the elevators.
from
Submitted on 12-07-2016
As a frequent business traveler, I have had the luxury to stay in many different hotel chains, but none surpass the customer service I have received from the Intercontinental Hotels Group, especially the Nashville Hotel Indigo. Starting with my arrival with friendly Blake, my Valet and Bellman, the experience soared when I met Andrea, my Receptionist, who met our every need throughout our stay, via text or telephone, be it reservations or housekeeping or dining. Many hotels provide lip service t... Read more
from Chicago
Submitted on 13-07-2016
We chose this hotel for our Nashville stay last week and were quite pleasantly surprised. The check in process was super friendly and fast...and our room was ready upon our early arrive or 10 am!!! The lobby is cute and trendy as are the bar and dining areas. However, our room was a bit tired. We had some cleanliness issues in the bathroom and some of the furniture was cracked/broken and missing handles. The door to our room was also stuck. We had to shoulder the door each time to enter an... Read more
from Chicago, Illinois
Submitted on 13-07-2016
Friendly staff. Spacious rooms with comfy beds and large showers. The aveda products are a lovely touch! The live music upon arrivals was a beautiful welcome and the location is perfect. Staff gave excellent recommendations for local dining and bar hopping. Felt safe walking around at night to get back to the hotel.
from London, United Kingdom
Submitted on 14-07-2016
We really enjoyed staying at the Indigo! It's in a nice quiet street but only a five minute walk or dance from Broadway, the rooms were fine, the reception area was unusual in that there is a dog kennel in there! The staff were helpful and friendly, the manager was great and a good laugh! I'm not sure if she ever slept, she seemed to be around whatever time we were in and out the hotel. In the morning we loved the complimentary coffee and fresh pastries in the lobby, a really nice touch. The... Read more
from
Submitted on 14-07-2016
Was surprised at how large our room with two queens was in tower 2. The desk was very nice bathroom was beautiful. Location, customer service and bar area are excellent. My only complaint is how incredibly sticky the floors in the room were. No carpeting in my room but I couldn't walk through barefoot in the room without my feet getting sticky. It had nice faux wood flooring and tile in the bathroom. Shower was very clean, spacious and beautiful.
from
Submitted on 15-07-2016
When we got to the hotel our rooms were not ready, Andrea at the front desk made several suggestions to have lunch and promised we got back our rooms would be ready. The two rooms on the 14th floor were fabulous and staying here was a total enjoyment ! When in Nashville I strongly recommend this hotel! George
from Palm Coast, Florida
Submitted on 16-07-2016
Very friendly service from entire staff. Arrived early and room was not ready so Andrea showed us to the bar. When her shift was over she brought the afternoon desk agent and introduced us. She came and got us shortly and showed us to the elevator. Room was clean and spacious. Great service at the bar on several visits. Best part is this hotel is far enough from Broadway that it's not packed with the bachelor and Bachelorette drunks.
from Evans, Georgia
Submitted on 16-07-2016
Stayed at the Hotel Indigo for five nights. Great hotel. Room was spacious and recently renovated. Front desk was great, especially Heather and Andrea. Gave great food suggestions and always friendly. We will come back to Hotel Indigo.
from Rochester, New York
Submitted on 18-07-2016
This is a beautiful hotel with an unbeatable location, within easy walking distance of Broadway. Rooms are spacious and very nicely appointed with comfortable beds. Access to rooms is secured by swiping your room key in the elevator. The lobby bar is a nice place to relax. I would not hesitate to stay here again if I return to Nashville!
from Miami, Florida
Submitted on 19-07-2016
We were happy we stayed here, but not sure I would return, it was us two gals doing a road trip of the south together and this was our first stop. First of all, the valet told us we couldn't leave our car to bring out bags inside and check in if we were paying to park in adjacent garage versus paying valet fee. Seriously? Is this because we looked like young healthy 30 somethings? I didn't appreciate hauling my bag from garage back to hotel while pregnant but I didn't fight it mostly because I c... Read more
from JOHNSON CITY
Submitted on 20-07-2016
Fresh fruit water and cookies are always in the lobby. Very friendly and accommodating staff. A good location near the Capitol. Live music nightly and a really good bar. While you are in close walking to several restaurants, you might be surprised with the Indigo. Good quite rooms always.
from Ashington, United Kingdom
Submitted on 22-07-2016
This was our first trip to Nashville and we hit the jackpot with this hotel. Within easy walking distance of Broadway and all the main attractions in the centre of town. Comfortable modern rooms decorated in minamalist style which works for us. Well appointed bathroom with fab Aveda toiletries. Great bar for a nightcap or pre-dinner drink. Coffee and cookies in reception are on offer. It's a quirky and friendly place, pet friendly too. Only one issue - our room was next to the service lift so di... Read more
from Kidderminster, United Kingdom
Submitted on 22-07-2016
My wife & I stayed here whilst on a road trip in June, we stayed for 3 nights and found the hotel to be in a great position for visiting all of the attractions that downtown Nashville has to offer. The staff were great from our arrival, courteous valet service, welcoming reception staff, and everyone was willing to offer advice and answer questions. The room was very clean, spacious and had everything that we wanted. we found the food and bar prices very high and so only ate breakfast there once... Read more
from Overland Park, Kansas
Submitted on 22-07-2016
This hotel appears to be a fully renovated old Bank building. It is really cool. They kept all the nostalgia of a really old bank, with all the modern appointments. The rooms were clean, and had a modern feel. The photos on trip advisor are exactly what we saw. The location was great, we were able to walk to most places. The have a nice bar downstairs, and we got to meet Mandy Cook, who was great musician that played a few nights we were there. We were very pleased with this place, and will ... Read more
from Washington Dc, District Of Columbia
Submitted on 24-07-2016
I came in to the hotel very very tired and emotionally exhausted. The staff made me so welcome and so at ease. I can't thank you enough! When an individual is exhausted in more than just a physical way but also in an emotional way, they need to know that the place that they're staying is a total comfort. That is exactly what I have experienced here. The indigo Hotel is total comfort!
from Cleveland, Ohio
Submitted on 26-07-2016
Nashville is the halfway point on our drive from Florida to Chicago, so we made a reservation for the Hotel Indigo on our return drive. We arrived late around midnight, but valet and desk staff were on hand in seconds. The valet lot is actually connected to the hotel, so you never wait long for your car, and can even go grab stuff from the car easily if you left something. The staff is great! Everyone is exceptionally friendly and accomodating. Everything about the stay was absolutely perfect.... Read more
from
Submitted on 26-07-2016
We stayed here for two nights and it was super busy but the service was great. Good location, easy walking distance to Broadway. The lifts were a little clunky and the room wasn't very big but well appointed and modern throughout.
from Dallas
Submitted on 26-07-2016
Hotel Indigo is a great place to stay in Nashville! Really cool decor, a restaurant and bar that has live music at night and a great central location to all of the places you want to see while in town. Our AC wasn't working well the first night, not terrible but uncomfortable. When we mentioned it to the front desk the next day, they upgraded our room to an amazing suite for that night! Highly recommend Hotel Indigo if you are looking for a cute trendy hotel in the heart of downtown Nashville!!!... Read more
from Nashville, Tennessee
Submitted on 27-07-2016
First time staying and got a great rate for my Coaching Conference with Beachbody. Room was clean and neat, doors are quiet and I didn't hear a soul in the hallway! Bed and pillows were great and he only thing missing was a fridge.
from
Submitted on 28-07-2016
The front desk staff talked about getting drunk at check in, the lobby around the elevator smelled like old dusty candles. The room was musty and the sheet felt like sandpaper. We stayed because we had points but there is no way I would pay $300+ a night to stay in this hotel.
from United Kingdom
Submitted on 30-07-2016
Good location in the centre of Nashville. Printers Alley runs along one side of the hotel. Three blocks away from the bars and music on Broadway. Building was a bank so it's different. The reception, bar and restaurant appear to be in the old banking hall so there's some character to the place compared to most modern hotels. There was a singer or duo in the bar each night - all very good. None of the echo you'd expect from a banking hall with very high ceilings so acoustics seem to have been sor... Read more
from Philadelphia, Pennsylvania
Submitted on 02-08-2016
This was a really nice hotel in a great location. About a 10 min walk to Broadway. There was a really cool street right behind the hotel with fun bars. The staff was very helpful and pleasant at the reception area. The hotel had a cool bar. The bartenders were a little rude but the drinks were pretty good. I would definitely recommend this hotel overall. It was clean, attractive, had a good atmosphere and close to everything.
from St. Paul, Minnesota
Submitted on 02-08-2016
We had read many positive reviews and decided to stay at the Indigo for 2 nights in July. Check in went well and the staff were friendly and helpful. Apparently a regular room was not available so we were put in a handicap room. The first issue was the shower. It needs to be wheelchair accessible but there was no shower curtain? The whole shower was just completely open, floor to ceiling wall to wall,so the water naturally just sprayed onto the bathroom floor. Annoying, we had to keep putting ... Read more
from Durango, Colorado
Submitted on 04-08-2016
We were in town for the NAMM show, but all the hotels right next to the show were booked. That worked in our favor, because we likely would not have ventured far from the Music City Center otherwise. This was a nicely-appointed, well kept hotel, with great beds, pillows, bathroom facilities, and wi-fi. It was well insulated so we could barely hear neighbors or outside noises, and the staff was warm and welcoming. The location meant that we had to take a brief walk to the show, but that meant we... Read more
from Boston, Massachusetts
Submitted on 04-08-2016
My husband and I came to Nashville for the first time to celebrate our anniversary. Jeremy, David, and the team at the Indigo have been kind, generous and supportive. They have been certain to make this anniversary even more memorable! We highly recommend the Indigo we you head to Nashville!
from
Submitted on 08-08-2016
Staff was very friendly at check in. Walked me to elevator and assisted with hotel amenities. However, room was less than I expected. I have stayed at Indigo in Asheville, NC and this was not near as nice. Room smells old and musty and linens had a dampness to them... Like the room needed a dehumidifier. Also, FYI- no frig in room (which I had forgotten about them not doing). Also, Asheville had crafts of fresh water avail, but not here. Keurig, but no creamer. Parking - valet $29 for 24hrs .... Read more
from Newbury
Submitted on 10-08-2016
I was recommended this hotel by a client but nearly cancelled after some of the negative TA reviews - I am so glad we didn't as this was the best hotel we stayed in during our 3 week tour over 5 hotels. Great location at the top of Printers Alley so you can walk everywhere and a few minutes to Broadway. The hotel itself is lovely, great little bar, everybody so friendly and helpful and our room was huge (we had a 2 queen bed room). We asked for a room up high and away from the noise so I think... Read more
from Valdosta, Georgia
Submitted on 10-08-2016
We enjoyed two wonderful nights in Nashville at the Indigo. Can't beat the price and location. They have live music in the lounge area every night for the guests. Hey you might be listening to the next Star!!
from
Submitted on 11-08-2016
Selecting a hotel can be somewhat stressful. You want to find a great location, solid hotel amenities, and the reviews you have read to be true. Well, the Hotel Indigo does not disappoint. Upon an early arrival we asked to store out bags so we could head downtown. We were met with a yes and a pause. A room was available and we allowed to check in early.
from
Submitted on 11-08-2016
We have stayed at multiple Indigo hotels over the last 5 years and have typically been happy with the experience. Based on that we reserved a room 3 months in advance online. We got a confirmation email a few days in advance. However when we showed up the reservation had been canceled, and we discovered they had attempted to pre-bill our card (long cancelled) from 5 years ago rather than the card we made the reservation with. They called with less than 24 hours notice while we were traveling... Read more
from Surfers Paradise, Australia
Submitted on 12-08-2016
Expensive due to location & is not part of a chain (as far as I know) but very impressive from the valet prkg guys, counter check in was welcoming & very very friendly/efficient. The free coffee & savouries in the foyer was a smart touch. Our room (standard) was large well appointed & very modern. Short walk to the centre of action. At least 2 places in same block with good food
from florida
Submitted on 13-08-2016
Great hotel, incredibly friendly and efficient staff. Perfect location, next to capital buildings and a couple blocks from Broadway. We enjoyed Live on the Green, which was literally across the street from us. Had great drinks, excellent breakfast . . . Kudos to Heather at the desk - she is absolutely awesome!
from Nashville, Tennessee
Submitted on 13-08-2016
Service was great! The location was great, the vibe is what we were looking for BUT the air conditioning was so loud, inconsistent, sometimes it would be nice and unnoticeable and other times you felt like a jet engine was in your room. It was a terrible night's sleep. We don't have the money for upscale hotels, this was a treat to surprise my wife who works so hard as a mother of 4. All we wanted was a quite night away from the kids, instead we got a room that was so loud that we had to tu... Read more
from Delmont, Pennsylvania
Submitted on 14-08-2016
Hotel Indigo is located in the heart of downtown with easy access to 2nd and 3rd Avenues, Broadway and the Riverfront. Every member of staff we met was friendly and helpful. When we checked in, we were told we were upgraded! Then we were personally escorted to the elevators. Unfortunately, only one was in service! (Others repaired within a couple hours) Quick to help, our hotel person hitched us a ride on the service elevator rather than have us wait. The room we had was spacious, nicely furnish... Read more
from Park Forest, Illinois
Submitted on 14-08-2016
Second time I've had the pleasure to stay here. Two years ago for a week on business and now a long weekend on a pleasure trip. Both have been terrific stays. Not sure I've ever received a friendlier welcome and the room, friendly staff, and great bar and restaurant made my stay extremely enjoyable again.
from Nashville, Tennessee
Submitted on 15-08-2016
It was our honeymoon and we came to check in early. They were completely accommodating and friendly. When we came to our room there was champagne and chocolate covered strawberries waiting for us. Everyone is super nice and the rooms are beautiful. Will definitely stay here again.
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