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Holiday Inn Express Nashville-Downtown

Nashville, TN, US (BNA)

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Based on 638 reviews
Area points of interest include Ryman Auditorium and Country Music Hall of Fame and Museum.
Room & Rates
STANDARD ROOM - Holiday Inn Express Nashville-Downtown - 1


  • One Bed
  • Two Beds
This room measures 312 square feet (28 square meters). Premium bedding and triple sheeting help ensure a restful night. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary wireless Internet access keeps you connected, and the 27-inch plasma television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. Handy amenities include a separate living room, a safe, and a phone with free local calling. This room is Non-Smoking.
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KNG LEISURE NONSMOKE - Holiday Inn Express Nashville-Downtown - 2


  • One King Bed
Premium bedding and triple sheeting help ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 27-inch plasma television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include a separate living room, a safe, and a phone with free local calling. This room is Non-Smoking.
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KING MOBILITY ACCESSIBLE TUB NONSMOKING - Holiday Inn Express Nashville-Downtown - 3


  • One King Bed
Premium bedding and triple sheeting help ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 27-inch plasma television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include a separate living room, a safe, and a phone with free local calling. This room is Non-Smoking.
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2 DBL BEDS NONSMOKE - Holiday Inn Express Nashville-Downtown - 4


  • Two Double Beds
Premium bedding and triple sheeting help ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 27-inch plasma television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include a separate living room, a safe, and a phone with free local calling. This room is Non-Smoking.
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2 BED MOBILITY ACCESSIBLE TUB NONSMOKING - Holiday Inn Express Nashville-Downtown - 5


  • Two Double Beds
Premium bedding and triple sheeting help ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 27-inch plasma television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include a separate living room, a safe, and a phone with free local calling. This room is Non-Smoking.
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2 BED SUITE NONSMOKE - Holiday Inn Express Nashville-Downtown - 6


  • Two Double Beds
This room measures 312 square feet (28 square meters). Premium bedding and triple sheeting help ensure a restful night. The private bathroom has a shower/tub combination, as well as a hair dryer. Complimentary wireless Internet access keeps you connected, and the 27-inch plasma television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. Handy amenities include a separate living room, a safe, and a phone with free local calling. This room is Non-Smoking.
Hide room details
1BD SUITE NONSMOKE - Holiday Inn Express Nashville-Downtown - 7


  • One King Bed
Premium bedding and triple sheeting help ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 27-inch plasma television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include a separate living room, a safe, and a phone with free local calling. This room is Non-Smoking.
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Holiday Inn Express Nashville-Downtown
920 Broadway, Nashville, TN US 37203


Holiday Inn Express Nashville-Downtown is a business-friendly hotel located in central Nashville, close to Frist Center for Visual Arts, Tennessee State Capitol, and Nashville Convention and Visitor\'s Bureau.

Why Stay Here

  • Free Breakfast
  • Free Area Shuttle
  • Free Wi-Fi
  • Free Newspapers in Lobby 

Resort Details

Recreational amenities include an outdoor pool, a health club, and a 24-hour fitness facility. This hotel has a business center and offers small meeting rooms and business services. Complimentary wireless Internet access is available in public areas. This Nashville property has 900 square meters of event space consisting of conference/meeting rooms. The hotel serves a complimentary breakfast. The property has a complimentary area shuttle which runs to destinations within 2 mi. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. The property has designated areas for smoking.

Accommodation Details

287 air-conditioned guestrooms at Holiday Inn Express Nashville-Downtown feature coffee/tea makers and safes. Beds come with triple sheeting and premium bedding. All rooms include separate living rooms and desks. Accommodations include refrigerators and microwaves. Bathrooms feature shower/tub combinations and hair dryers. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer speakerphones with voice mail, as well as free local calls (restrictions may apply). 27-inch plasma televisions have premium cable channels and pay movies. Rooms also include irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls.


Notifications and Fees

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 638 reviews
from Houston, TX
Submitted on 17-05-2016
Holiday Inn Express® Nashville-Downtown has a friendly staff near the heart of Nashville's entertainment district. Their shuttle service will take you to the entertainment district, but it is within walking distance.
Submitted on 18-05-2016
We stayed at the Holiday Inn Express because it offers a free full buffet breakfast, free shuttle service (and they were everywhere with in 5 minutes!), free happy hour food and music, and they were very reasonably priced. They even have a pool! It was quiet, clean, and the staff was amazing. The front desk crew of Kyle F, Kelly, Emilie, and Vallerie were so helpful, accommodating, friendly and warm. We highly recommend this hotel if you are planning a trip to Nashville. No complaints here ... Read more
from Palm Beach Shores, Florida
Submitted on 18-05-2016
Had a wonderful stay at Holiday Inn. Walking distance to lots of different areas. Large room, added surprise left in room to celebrate birthday. 6 pack of beer and gift card to local pub. Awesome customer service. Breakfast is a plus. Would defiantly return.
from Harwich Port, Massachusetts
Submitted on 18-05-2016
This hotel is just where you want it to be for the nightlife. Near enough to walk but far enough away that you dont hear the noise. Complimentary breakfast was handy. After a day out it was nice to get back to the hotel where there were free decent bar snacks and a singer entertaining
from Auckland Region, New Zealand
Submitted on 22-05-2016
The staff were very helpful with information on parking (which worked out to be free) and where to go for dinner and bars etc. Hotel and rooms are very dated, with breakfast included, but not that nice
from Caledonia, Illinois
Submitted on 26-05-2016
Easy walk to several nice restaurants and bars on Broadway. Hotel staff was very friendly and helpful, especially Tekka! Will be booking again for next year. Very good breakfast and nice afternoon snacks as well.
from Dallas, TX
Submitted on 31-05-2016
I checked in on a Sunday evening. I arrived at the hotel around 5:30pm and they were still cleaning the rooms on my floor. I noted a lot of little pieces of trash, etc on the carpeted hallway. When I checked out on THURSDAY morning, the hall carpet on the 7th floor had STILL not been vacuumed. I spilled some M&Ms on my floor one of the days, and they did not vacuum them up, nor did they throw away my used glasses and empty my ice bucket. I had a towel on the ground that had a little blood o... Read more
Submitted on 03-06-2016
We were impressed with this hotel. We had a king bed room, and it actually had king size pillows! Huge highlight! The bed was comfortable too. The breakfast in the morning was huge! Eggs, sausage, pancakes, cinnamon rolls, biscuits and gravy, then packaged oatmeal, cereal, yogurt, etc. They had complimentary bottles of water in the lobby. Very short walk to all the bars! We did take Uber to the bars because we didn't realize it was only a minute away. The walk back, while intoxicated did seem t... Read more
from Floyds Knobs, IN
Submitted on 05-06-2016
A group of 7 girlfriends stayed here for a Bachelorette party on May 20 and 21, 2016. We had connecting rooms with 2 queen beds in each room. Free Wi-fi was great, as it should be free at all hotels! The rooms were in great shape with tasteful decor. Bathrooms were large enough that 2 of us could get ready at the same time. Small fridge and microwave in each room was convenient. Had a nice view of the pool area. Very convenient 10 minute walk to downtown Broadway and 15 minute walk to Pegleg P... Read more
from Asheville, United States
Submitted on 07-06-2016
What a great deal we had using our IHG Rewards Points and being able to visit downtown Nashville! The staff were so friendly and accommodating and we could not have asked for a better stay. We always stay at this hotel on our visits to Nashville because it has the best value hotel for downtown Nashville.
from Bristol, United Kingdom
Submitted on 17-06-2016
Good hotel within short walk of the main bars and museums. Enjoyed the open air pool and live music in the hotel lobby. Reasonably wide food selection for an included breakfast. Parking facility was useful. Price was high but not bad for Nashville.
from Noblesville, Indiana
Submitted on 17-06-2016
Visited with friends on a last minute trip to Nashville. Literally booked the weekend before. Found the location of the hotel to be perfect! It was a nice walk right down to Broadway and all there is to see in downtown Nashville. The hotel and a nice lobby and fine continental breakfast. But it was a holiday inn express not much more to it. The staff was fine and the room was clean so no complaints just a chain hotel in a good location.
from Cleveland, Ohio
Submitted on 20-06-2016
LOVED the service that I received at this hotel. It was my first trip to Nashville, the staff was excellent and very friendly. We got into town early and fortunately they had rooms available early. They also have a shuttle service to and from Broadway area and 2nd Avenue which was great since the weather was extremely hot. The shuttle drivers were fun and gave great tips as to where to go to eat and for entertainment; which is every where!
from Cleveland, Ohio
Submitted on 21-06-2016
Close enough to the main strip of Broadway but far enough away from the crowds. The complimentary shuttle is especially handy after a long day out and about. The front desk staff was very friendly. They kindly held my bags while I walked about downtown waiting for my room to be ready and texted me when it was available. They have great advice and suggestions and everyone seemed genuinely interested in my family's stay and made sure we were always taken care of. The room seemed like a standard... Read more
from Sydney, Australia
Submitted on 22-06-2016
Clean, comfortable and well located but hugely overpriced during the CMA Festival. Nice touch with food and refreshments in the foyer each day but the breakfast is the worst I've ever eaten. Only went to breakfast on the first day then ate each every other day.
Submitted on 28-06-2016
The family went for a convention my wife was attending. The hotel was very clean and was located in a great location. I would highly recommend this hotel for couples or families. We never looked at the fitness room or swimming pool but the rest of the facilities were very nice.
Submitted on 28-06-2016
We booked this room during the CMA fest. I understand that demand drives up the price, but $400/night plus $25/night parking is just insane for his place!!! I expected better. The rooms were basic and not super clean. Free breakfast was horrible. The bed, however, was very comfortable and the staff was very pleasant. Also, good location close main strip on Broadway. Wouldn't recommend staying here. Spend the extra $100/night (I mean, why not at these prices!) and stay at a 4-star hotel.
from Queenstown, New Zealand
Submitted on 29-06-2016
Disappointing to say the least! One of the two beds in our room was very damp so we ended up in the other bed... fortunately there was two! I should have dealt with it there and then but waited until the morning when we checked out. Unfortunately a friend had settled up on our above. However I informed the receptionist of the damp bed and she apologised and advised she would put through a US$50 credit to the card that settled the account. This has not happened. Now of course we are back in... Read more
Submitted on 01-07-2016
Stayed for a conference at the Music City Center. Shuttle took me to the conference and picked me up all with a simple text that I sent when I was ready. The breakfast in the morning was standard but having coffee available all day was great! The eating area was very nice and large, I never had to wait or look for a place to sit and eat. I would visit again.
from Shelby, Ohio
Submitted on 01-07-2016
This is a very nice and clean hotel. With some of the nicest front desk staff I have ever dealt with. And so easy to get to and close to all that Nashville haves to offer. With a great shuttle bus that drops you off and picks you up in a matter of minutes. I will be stay here from now on.
from Cincinnati, Ohio
Submitted on 04-07-2016
This hotel was very nice and clean. The beds were comfortable and nicely decorated. The nightly social hour in the lobby is nice, with live music and food, and goes from 3 to 6 which give everyone plenty of time to go. The gym was clean and had updated equipment. A couple of things to mention..... There is a pool with nice pool furniture, but the dumpster sits right outside the pool area leaving the wafting smell of rotting food in the air...not pleasant at all. And the breakfast was decent,... Read more
from Wisconsin Rapids, Wisconsin
Submitted on 05-07-2016
I found that the location of the Holiday Inn Express in Nashville was an excellent location. It was an easy off of Highway US 70 when we arrived and easy on for our return trip. The HIE was only a short 10 minute leisurely walk to the Music City Center, our conference center, and if we did not feel like walking, free shuttle service was provided in a small minivan. Of course, a gratuity for the driver is always a nice gesture. Our driver, Carlos, was very efficient and would wait until the va... Read more
from Winston-Salem, North Carolina, United States
Submitted on 06-07-2016
I cannot believe anyone would pay the $195 rate for this sad little property, which now also presumes to add a $10 "facility fee" for a shuttle, shoe shine, and some kind of reception, none of which I used. And $25 for parking. I don't know the Nashville hotel market. Maybe that is reasonable pricing but I have to believe there are better less expensive hotels in the city. Though if you like crowds, drunks, and rude hostesses you need to be on Broadway so this is your spot. Staff is friendly a... Read more
from Oxford
Submitted on 07-07-2016
We stayed here for one night only and it was great. We arrived early and still got our rooms ok and after a quick freshen up we caught the hotel free shuttle bus to the Country Music Hall of Fame. The driver was very courteous and left us right at the door. The breakfast had a lot of choice for both adults and children. I was glad we picked this hotel for our one night in Nashville.
from Shawnee, Kansas
Submitted on 07-07-2016
Downstairs check-in area is nice and recently re-done. The breakfast area is nice and the presentation and quality is good. HOWEVER-- The room is just short of nasty! The housekeeping staff does the best that they can. However, no amount of vacuuming, dusting or wiping down can get rid of the stains in the carpet (I didn't want to go barefoot) or lumpy pillows. Even though the pillows are marked "firm" & "soft" they are the same lumpy. On top of it all there was a water accident at the en... Read more
from Greeneville, Tennessee
Submitted on 11-07-2016
The staff was amazingly helpful and polite. Good selection for breakfast buffet. Coffee all day and a variety of light foods during the social hour. Music for a couple hours in the afternoon. Staff met every need that we brought to their attention when possible. Once you get off elevator the hallways and walls are stained and doors oh it is just hard to explain. If I had been paying for the stay out of my pocket we would have never even went into the room as bad as the hallways, doors, etc. ap... Read more
from Irvine
Submitted on 13-07-2016
So me and the boys did a trip down to Nashville I pick the holiday in Nashville because of it's proximity to lower Broadway and all the bars close to 12th and Porter a great club we saw JT Hodges and James Otto so many fun times within walking distance Upon check-in staff was great gave us a lot of tips places to go things to do and also live music in the lobby Actually Kalie Shorr who is on SXM the highway all the time was playing in the lobby They had a taco bar one night complimentary ... Read more
from Mountain City, Tennessee
Submitted on 13-07-2016
I check in and all the linen on my bed is stained and nasty! They gladly changed them. Then the a/c was not working correctly because there was two inches of dust in the filter. They cleaned them and replaced them then put a fan in the room; yes a fan to help cool it! Then I went to park and the parking lot was full. I went to the overflow and that parking space was full. I went to the front desk and told them. I paid $25/day to park here, and there is no parking space. She graciously ap... Read more
from Chattanooga, Tennessee
Submitted on 14-07-2016
We were very impressed with the level of service provided not to mention all the extras- Free Breakfast, Free Evening Reception and even a shuttle to take us back & fourth on those hot days was more then we expected so Thank You ------We will stay here again
from Auckland
Submitted on 16-07-2016
We arrived early and they had a room available straight away which is always a bonus. The staff were friendly, there was plenty of parking available but it does come at a cost. Very good location for downtown Nashville. The room was nice and clean a bit noisy due to the proximity to the lift but i would stay here again.
from Indiana
Submitted on 16-07-2016
After reading many other reviewers?? comments on this property, I agree 100% with those that commented on the aged property and the desperate need of remodel. This is the mantra spoken from the hotel staff and quite frankly can't come quick enough (date unknown by front desk staff). The cost of the hotel is not worth the 40,000 points or $344 that the hotel is charging (published rate). The market might bear this rate but not for the age and quality of this property. IHG should rethink their br... Read more
Submitted on 17-07-2016
Location is good - about 5 blocks off the strip. $400 room. $40 for a roll away cot. Bathtub wouldn't drain. Lobby presented nicely. We felt safe. Breakfast - which was included in price - was low quality and the food wasn't replenished. No half and half which was a bummer. We did see a guy locked out of his room in his underwear in the elevator, so that was entertaining.
Submitted on 18-07-2016
If you like bars, the location is great, only a few blocks from the strip on Broadway. Just know that it is all the way uphill going back to the hotel. The staff was great. Super friendly. I had an error on my bill and they fixed it immediately. The shuttle to local places was fantastic. Never had to wait more than 10 minutes and the drivers were super awesome. As for the rooms, not so great. They were clean but had double beds. I'm sure they listing stated that and I just didn't even b... Read more
Submitted on 18-07-2016
Both the front desk staff and housekeeping are so nice. The hotel is within walking distance to many clubs as well as the Music City Center and Bridgestone Arena. There is also a free hotel shuttle that will drop you off and pick you up at places a little outside the downtown area. Each afternoon there are hors d'oeuvres and music. Rooms are clean if a little dated .
from Boston, Massachusetts
Submitted on 22-07-2016
We chose this hotel because of the location, free breakfast, and outdoor pool. The location was great, the breakfast was good, the outdoor pool was literally in the parking lot! The lobby and main floor area was updated, clean, and well maintained. The staff was always pleasant, cheerful, and accommodating. Once you step off the elevator, the hallways and common areas are in desperate need of renovation! The carpets are old and stained. The doors look to have several coats of paint on them. The... Read more
from Skyline
Submitted on 24-07-2016
The cost is way too much for this Hotel but you are in Nashville and everything is costly. The front desk workers were very friendly!! They made us feel right at home. The housekeepers were very friendly and the hotel was clean. The pool was very clean. We enjoyed it very much. The breakfast was very good with a lot of choices. The cinnamon rolls are amazing. We also enjoyed the food in the evening. Thorton and Carlos were two of our shuttle drivers and they were so very nice. We enjoyed our st... Read more
from Cohoes, New York
Submitted on 25-07-2016
You're within walking distance from downtown where all the action is!!! Super easy walk to all the bars on Broadway. The hotel itself is nice and clean. The free breakfast could use a little more variety. They also were really bad at restocking items that had run out during breakfast, like the muffins. The only other con to this place is one of the rooms that was part of our block had an AC problem the second night. It wasn't working and was blowing out really bad smelling air. However, overall ... Read more
Submitted on 28-07-2016
This is a really good place to stay in Nashville. Very reasonably priced. There is a shuttle bus to town although it is only a few blocks if you want to walk. There was live music and snacks laid on in the afternoon which was nice. The staff were lovely. Everyone was friendly and helpful. The whole place was clean and the room was a good size. Worth staying here.
Submitted on 31-07-2016
When we walked in, the lobby looked promising. This is an older hotel . However, there must have been water damage. The hallway carpet was really dirty and had stains. There were fans drying the floor. When I say dirty, it was outright disgusting. It needed shampooed. It grossed me out every time I walked down the hallway. They must be short staffed, because the cleaning lady didn't get to our room until 6pm. The room was ok and the bed was nice. There was something gross in the corner of the ba... Read more
Submitted on 03-08-2016
A little old and rundown. Rooms were clean but the hotel rooms are outdated. Lobby is clean with live music and snacks after 4pm. Shuttle service to downtown area is free and very convenient. Centrally located to downtown Nashville which is the biggest plus.
from New Orleans, Louisiana
Submitted on 03-08-2016
I've stayed here in the past I do not remember all these added fees. There was a $10 facilities fee for each day. The website says parking is $18 a day, but we were charged $28 a day. Monday the room charge was $204, but Tuesday night is was $20 more. The rooms are dated with a poor layout and lots of wasted space. There was no luggage rack and no where except the floor for opening luggage.
Submitted on 05-08-2016
This hotel is in a good location to downtown activity. Free shuttle downtown. Room was clean w/ fridge & microwave. Free breakfast, dinner & live entertainment. Great wifi connection.Was a bill mix up but quickly taken care of. Be aware there are several fees which I think are typical of big city hotels including paying for parking & facility fee whatever that is. Could use a little updateing. Not a fan of toilet paper rolls behind the toilet. Over all great experience
from Amman, Jordan
Submitted on 06-08-2016
The Good: Just a few blocks from most of the Nashville daowtown sites. Big room. Strong AC. Big Fridge in room. Electrical socket easily accessible on both sides of the bed. Internet is FREE, and hassle free too. Watched Youtube & Netflix with no delay on my laptop & phone. The Bad: No safe in the room. TV a bit small for the room size and distance from bed. I paid $300 per night including tax. I think $250 would've been more appropriate. Breakfast is simply packed with sugers & carbs; very... Read more
from Washington, Indiana
Submitted on 07-08-2016
There are many added fees. My room price changed three times and then was added a 25.00 parking fee. They had one shuttle for hundreds of women going to the conference. I was told when I booked that they would shuttle to the event and when we arrived they told us they would get us close. Not so much. We asked if we they could call for a taxi or golf cart driver, was handed a card and told us we could do it, This hotel was not accomidating at all for anyone attending the conference.
from Nashville, Tennessee
Submitted on 11-08-2016
Have really enjoyed our stay at the Holiday Inn Express downtown. Everyone is extremely friendly and nice. Location is awesome! Rooms were big and spacious bed was very comfortable!! They had a great breakfast and live music in the afternoon. Was awesome. I would definetly stay here again.
from Holmen
Submitted on 16-08-2016
Best place to stay when in Nashville, if you love being close to the action and big well taken care of stay here! This was our third trip Nashville and the holiday Inn. There is no other place we would when coming to town. Clean and friendly
Submitted on 02-09-2016
This was a great hotel. They had snacks in the lobby at check in as well as fresh lemonade and water. The room was extremely clean and very comfortable bed. We always stay here when we come to Nashville. It's a very short walk to all the entertainment on Broadway (.80 miles). Overall, just a great place.
Submitted on 04-09-2016
Fantastic place to stay. Friendly and helpful staff. Buffet breakfast is a hit. Would highly recommend and will stay there again. Walking distance from all the Honky Tonks and across the street from last stop on Olde Towne Trolley, which I highly recommend. Never had to use our car because of location. Grand Old Opryland within 15 minute drive.
Submitted on 04-09-2016
Great staff always smiling, feel welcome evertime,all staff working together like oil run the machine, very clean Hotel lobby and guest rooms up to standards and GM so helpful. I recommend this this hotel to anyone want spend good time of there.
from Sydney, Australia
Submitted on 06-09-2016
Hello We have just spent nights at this hotel. This hotel is a busy one. The staff were quite friendly at the front desk. We were impressed with its location to easy minute walk. The rooms were clean. The pool was clean. The breakfast was pretty good, lots to choose from and keep stocked. There was a free shuttle to downtown..but again it was easy to walk..and we felt safe at night, even after 12am walking back to hotel. The only downside was the cost of parking..and one day o... Read more
from Gateshead, United Kingdom
Submitted on 08-09-2016
After 3 nights New York and 2 in New Orleans we finished our USA trip in Nashville. The hotel was perfect for our needs . Standard Holiday Inn accommodation with very, very helpful staff especially at front desk. Hotel is in a great location for downtown attractions including bar`s and restaurants and offered good value for money.
Submitted on 09-09-2016
Great hotel close to all of the South Broadway action !! Took a day off of work while traveling in Kentucky to enjoy the town. Hotel upgraded us to a suite and comped my parking. Social hour foods in the lobby are a nice touch and the breakfast is nice too.
from Tucson, Arizona
Submitted on 10-09-2016
Conference hotel sold out our room block early, so I needed an alternate hotel. I have liked Holiday Inn Express in other locations, and was pleased to find a government rate for this business trip that was a good price for downtown Nashville. The property is well kept, and larger than most Holiday Inn Express properties. Same great breakfast choices, and 2 lines used during a busy holiday weekend! Your breakfasts are much better than other hotel chains that do not offer sugar free syrups, ... Read more
from Lilburn, Georgia
Submitted on 13-09-2016
From check in to check out- everyone was so helpful. The rooms were clean, the free breakfast was delicious, the location is perfect just blocks away from Downtown area. Free shuttles included as well.
from St. Petersburg, Florida
Submitted on 13-09-2016
The hotel is very clean. Rooms recently updated. They serve a great free breakfast. It is a short cab ride to downtown. The staff is e trembly friendly and helpful. Great alternative to downtown hotels.
from Glasgow
Submitted on 15-09-2016
This is a good hotel, in a good spot in Nashville, which makes it easy to get to the top downtown locations. It is not cheap however and parking is an additional charge on top plus tax. Also, we didn't get room service until we complained and even then housekeeping didn't provide the right amount of towels and failed to replenish coffee capsules and cups. Pretty poor given what we were paying. That aside, the hotel does provide a complimentary breakfast and a nice touch in the afternoon - betwee... Read more
Submitted on 16-09-2016
Nothing really to complain about this hotel. Really good location not too far to stroll downtown and if you can't face the hill back just $5 in a cab right from the river front. Fixed $25 cab prices to and from the airport so not too expensive to get to. The lobby and breakfast room are great, great choice at breakfast and free popcorn and Apple's in the lobby. Once upstairs though not so fancy and could be any budget motel chain and that's why we've only given 3 stars because we just wanted mor... Read more
from Dublin, Ireland
Submitted on 19-09-2016
This hotel is a nice place and the rooms were adequate, the main issue is the rate, but that is expensive because of the location a mere 4 blocks from all of the action on Broadway. The rooms are clean, but basic. The hotel does a nice buffet breakfast and it has good Wi-Fi. The swimming pool is good although it could be opened earlier in the morning. Hotel offers a free shuttle to downtown, but most of Nashville is within walking distance. I's stay here again, just remember that you are play... Read more
from Winterville, North Carolina
Submitted on 22-09-2016
I was pleased that for being in an older building that this Holiday Inn Express still had the same modern and fresh feel of newer hotels. My room was very clean and the desk staff was very friendly and helpful with everything. They created a great first impression for me about the city of Nashville. The breakfast area was the largest I have seen in any hotel. The price is higher than I would pay normally but you're paying for location in a good part of the city with very unique architecture ... Read more
from Hagersville, Canada
Submitted on 26-09-2016
This hotel very well located close to bars and shopping, places to eat ...have good breakfast included as well as late after noon reception in lobby with treats/snacks ..staff very friendly, busy place rooms are not huge and beds are 2 doubles I would say not queens in our room anyway ..have friendly shuttle service which is nice as it is a good climb up the hill from downtown core,Or grab one of those golf cart guys they will drive you up and down Broadway street says for free but we tipped .... Read more
from Lichfield, United Kingdom
Submitted on 28-09-2016
The Hotel was in a great location and ten minutes walk to broadway. Although the walk back was up hill you could get a taxi cheaply, or a little diesel buggy for a couple of dollars. The Hotel had a great free breakfast and between 3.30pm and 5ish free snacks, soft drinks and live music. Free tea and coffee available in lobby day and night. The rooms were a good size and clean. The free shuttle bus was great however on occasions it seemed to take ages to turn up at the Hotel, tip as soon... Read more
Submitted on 28-09-2016
This hotel has a great location easy walking down Broadway to many restaurants, concert venues and sports arena's. The room on the other hand is very outdated, the beds were the worst I've ever slept on at a hotel. They had an appetizer and drinks in the afternoon with some live music playing which was very good. Overall it was to expensive for the room definitely would not pay what I did to stay at this hotel again.
from Carlisle, Pennsylvania
Submitted on 29-09-2016
This hotel, like all hotels in downtown NASHVILLE is expensive but if location is important then this is a great hotel. The staff was excellent. Particularly noteworthy was VALERI at the front desk who was just so charming and helpful even in the early morning when most of us were hardly awake. She went above and beyond during our stay. This is an older hotel. The rooms are a bit worn and the AC can be loud but it was ok. the Breakfast was fine. They had coffee 24/7 which is a plus for me... Read more
from Nova Scotia
Submitted on 29-09-2016
Recently spent a night here while in Nashville and we were pleasantly surprised by the location. It was walking distance to all the music on Broadway, to Nissan Stadium, and to lots of other local attractions. Never felt unsafe walking to and from the hotel. Front desk staff were exceptionally awesome. There was live music and snacks in the lobby area in the late afternoon. Room was very clean with all the necessary amenities. Perfect location!
from Chalfont, Pennsylvania
Submitted on 29-09-2016
The people (especially, Valerie) at the front desk was amazing. So helpful, fun, courteous. The free shuttle (especially, Thurgood) was so wonderful for us and available at all times. We would recommend this hotel to all our friends, and family. We intend to visit Nashville again and would certainly stay here. The breakfast was amazing and the afternoon snacks were a welcome surprise. Also, felt very safe and welcome. The staff was truly amazing!
from coral springs
Submitted on 01-10-2016
Great reception Friendly service at the beginning! The rooms and the hotel floors could be cleaner. Front desk, breakfast nice, even the breakfast place could be open till 10.00am, we are on vacation. Here is the bummer: left an item I room and tried to get in contact with room service from back home, impossible not call backs and really no communication between lobby and room service. Very sad
from Saginaw, Michigan
Submitted on 03-10-2016
We actually relocated from a nearby 5-Star hotel to the Holiday Inn Express due to a series of bad experiences. When we arrived to check out the facility, we were greeted by the absolute sweetest front desk clerk I have ever encountered. Valeri went above and beyond to ensure our vacation could be salvaged. Josh, the manager, was extremely pleasant and accomodating. Complimentary breakfast and afternoon happy hour were a definite plus as was the free shuttle service. Will definitely stay wi... Read more
from Toronto, Canada
Submitted on 03-10-2016
We recently stayed here for a couple of nights and had almost a perfect stay at this hotel. It's important to remember the brand for this hotel, which is a Holiday Inn Express. I believe there's a certain expectation that should be adhered to when staying at this brand. That being said, this is probably one of the best Holiday Inn Express' I have ever stayed at. The staff were INCREDIBLY friendly and helpful. They remembered our names and followed up with us after asking about certain attra... Read more
Submitted on 06-10-2016
Clean, spacious rooms and bathroom, fridge, microwave, great location and one of the more reasonably priced places downtown. Staff was friendly. Gift shop in lobby, complimentary breakfast was pretty extensive beyond the usual cereal and bread fare. Live music late afternoons. Could use a bar.
from Burnley, United Kingdom
Submitted on 10-10-2016
We enjoyed our stay here,we had three night,great location lovely friendly staff on the front desk ,they were very helpful,we had a free shuttle bus to take us to the town,but we could also walk to it ,the hotel was very clean and had everything we needed,the breakfast was really good,also we used the pool and the gym,we will recommend this hotel to our friends and would stay again,
from London, United Kingdom
Submitted on 11-10-2016
A very clean and spacious hotel with very friendly and helpful informative staff. Great spacious rooms are a joy to have and the additional usage though of pool is a great way to relax for a couple of hours during the day so is also a must. The lounge area in the afternoons also supplies not only fabulous excellent young singers (my apologies for not taking down their names, they are great though). The hotel also supply free afternoon snacks which is a very nice touch (hats off for the presentat... Read more
from Ringwood, United Kingdom
Submitted on 11-10-2016
We checked into this hotel after a bad experience with the Holiday Inn in Memphis. Thankfully this hotel restored our faith in the Holiday Inn brand. The rooms are reasonably sized, and we would have liked a safe in the room, but overall the rooms are very comfortable with a good sized bathroom. The staff were very helpful, and we loved the afternoon sessions of complementary fresh lemonade, cheeses, and mini burgers/hotdogs, accompanied by a very talented singer/ guitarist playing some very sm... Read more
from Cincinnati
Submitted on 11-10-2016
We booked a room using our free IHG anniversary night. So it was Free. No complaint. However for curiosity, we saw the nightly rate for our stay would be over $400. I would be really pissed off if I paid for the stay. BTW, the regular price is about $100-150. There was no extra roll of the toilet paper in the room. The roll must be a half roll when we checked in. The front desk persons were not friendly at all as other reviewers experienced. We did not use the shuttle bus. It can go to other dow... Read more
from Rhode Island
Submitted on 11-10-2016
The location of this hotel was perfect, most places within a 1/2 mile. The room was nice and the beds were comfortable. The staff were very helpful and friendly. I wish breakfast went till 10am. We were always rushing to get there before 9:30am and when you're on vacation that is not ideal. The rooms here have paper thin walls. The people in the room next to us got in at like 3-5am every morning and would wake us up with their loud conversations and door slamming. One night someone left their p... Read more
from Kingsport, Tennessee
Submitted on 12-10-2016
I visited Nashville on business, just a one night stay. The location is great, with easy access to 40. Parking is ample, with lots under the hotel as well as outside, but you will pay for parking. The hallways were kind of narrow, and not so nice looking. This did not really impact my stay at all. My room was on the 4th floor, overlooking a parking lot and a church. Not all elevators go all the way down to the parking garage, so pay attention when you pick one. The hotel includes a rea... Read more
from Minneapolis,MN
Submitted on 13-10-2016
We stayed here for 3 nights in October 2016. The things I liked where the shuttle that runs to downtown and the location is close enough to walk downtown to look around. The room we had was a renovated room but the carpet was dirty and so were the curtains. Holiday Inn Express breakfast needs to be improved.
from Sevierville, Tennessee
Submitted on 19-10-2016
We had a great trip ! There was just a few things that I didn't really like. The rooms are very small ! We stayed 2 nights and our room never got serviced even after we asked for it to be. The breakfast could use some vamping up. But overall the front desk and all the other staff was very friendly and helpful. Wish we had time to try out the pool but we ran out of time.
from Boston, Massachusetts
Submitted on 19-10-2016
This hotel is short stroll to the main Broadway strip with all of the bars, restaurants, shopping, and waterfront area. The hotel shuttle service was also a plus if you did not want to walk all the way downtown, all you had to do was text and they would come pick you up downtown. They even had a shoe shiner in the lobby, live music in the afternoon, and happy hour snacks. Overall breakfast was very good with many options to choose from. I was happy with my stay and would come back again.
from Kokomo, Indiana
Submitted on 19-10-2016
Had a conference here. Staff was great. The meeting rooms were great. Rooms were nice. Location was fabulous. Was a few blocks walking distance to all the bars and restaurants. Just have fun walking back up the hill for all out of shape people lol. Would definitely stay again.
from Chicago, Illinois
Submitted on 19-10-2016
We researched our hotel selection for a few weeks and we were very happy with our choice. Friendly staff, nice clean rooms, pretty lobby and they have a pool. This hotel was walking distance to downtown and restaurants and this was very important to us and the price was fair as well. Great trip, we would stay there again for sure
Submitted on 20-10-2016
Great team of people at this hotel. I left some valuables in the room, Emily and her staff went above and beyond to retrieve my items. Thanks a bunch and when I'm in town count on my business. Thanks!
Submitted on 23-10-2016
From check in to check out, this was a great experience. Valerie, Emily, and Dominique at the front desk were very friendly, knowledgeable, and professional. The front office manager, Eric I believe, was also a huge help. Great place all around right in the heart of downtown.
from Buffalo, NY
Submitted on 23-10-2016
Only had time to stay one night unfortunately! Hotel was easy to find and very clean! The room was a good size room! Breakfast was good your typical holiday inn express breakfast! The staff was friendly. Just hate that you have to pay extra for parking. Pretty close to the action but if you prefer they offer shuttle service.