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Holiday Inn Express Brentwood South - Cool Springs

Nashville, TN, US (BNA)

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Based on 168 reviews
The Holiday Inn Express Brentwood South - Cool Springs awaits your visit.
Style: Holiday Inn Express Brentwood South - Cool Springs
Room & Rates
STANDARD ROOM - Holiday Inn Express Brentwood South - Cool Springs - 1

STANDARD ROOM

BED TYPE PREFERENCE CANNOT BE GUARANTEED AS IT WILL BE ALLOCATED UPON ARRIVAL BASED ON AVAILABILITY
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KING LEISURE NONSMOKE - Holiday Inn Express Brentwood South - Cool Springs - 2

KING LEISURE NONSMOKE

40 IN FLAT PANEL TV MICROWAVE REFRIGERATOR WORK DESK WITH ERGONOMIC CHAIR FREE WIRELESS HSIA EASY CHAIR WITH OTTOMAN MP3 PLAYER WITH ALARM CLOCK RADIO LUGGAGE BENCH EXPANDED CABLE CHANNELS COFFEE MAKER HAIR DRYER IRON AND BOARD PHONE WITH VOICEMAIL
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KING WHEELCHAIR ACCESSIBLE NONSMOKE - Holiday Inn Express Brentwood South - Cool Springs - 3

KING WHEELCHAIR ACCESSIBLE NONSMOKE

WHEELCHAIR ACCESSIBLE GRAB BARS HANDHELD SHOWER HEAD LOWERED SECURITY VIEWER AND CLOTHES RACK CLOSED CAPTION TV VISUAL AND AUDIBLE ALARM 40" FLAT PANEL TV MICROWAVE REFRIGERATOR WORK DESK FREE HSIA EASY CHAIR WITH OTTOMAN ALARM CLOCK RADIO LUGGAGE BENCH
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KING HEARING ACCESSIBLE NONSMOKE - Holiday Inn Express Brentwood South - Cool Springs - 4

KING HEARING ACCESSIBLE NONSMOKE

CLOSED CAPTION TV VISUAL AND AUDIBLE ALARM 40 INCH FLAT PANEL TV MICROWAVE REFRIGERATOR WORK DESK WITH ERGONOMIC CHAIR FREE WIRELESS HSIA EASY CHAIR WITH OTTOMAN MP3 PLAYER WITH ALARM CLOCK RADIO LUGGAGE BENCH EXPANDABLE CABLE COFFEEMAKER HAIR DRYER IRON AND BOARD PHONE WITH VOICEMAIL
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KING WHEELCHAIR ROLL IN SHOWER NONSMOKE - Holiday Inn Express Brentwood South - Cool Springs - 5

KING WHEELCHAIR ROLL IN SHOWER NONSMOKE

WHEELCHAIR ACCESS ROLL-IN SHOWER GRAB BARS HANDHELD SHOWER HEAD LOWERED SECURITY VIEWER AND CLOTHES RACK CLOSED CAPTION TV VISUAL AND AUDIBLE ALARM 40 IN PANEL TV MICROWAVE REFRIGERATOR WORK DESK FREE HSIA EASY CHAIR WITH OTTOMAN ALARM CLOCK RADIO LUGGAGE BENCH
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TWO QUEEN BEDS NONSMOKE - Holiday Inn Express Brentwood South - Cool Springs - 6

TWO QUEEN BEDS NONSMOKE

40 IN FLAT PANEL TV MICROWAVE REFRIGERATOR WORK DESK WITH ERGONOMIC CHAIR FREE WIRELESS HSIA EASY CHAIR WITH OTTOMAN MP3 PLAYER WITH ALARM CLOCK RADIO LUGGAGE BENCH EXPANDED CABLE CHANNELS COFFEE MAKER HAIR DRYER IRON AND BOARD PHONE WITH VOICEMAIL
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2BD WHEELCHAIR ACCESSIBLE NONSMOKE - Holiday Inn Express Brentwood South - Cool Springs - 7

2BD WHEELCHAIR ACCESSIBLE NONSMOKE

2 QUEEN BEDS WHEELCHAIR ACCESS GRAB BARS HANDHELD SHOWER HEAD LOWERED SECURITY VIEWER AND CLOTHES RACK CLOSED CAPTION TV VISUAL AND AUDIBLE ALARM 40" FLAT PANEL TV MICROWAVE REFRIGERATOR WORK DESK FREE HSIA EASY CHAIR WITH OTTOMAN ALARM CLOCK RADIO LUGGAGE BENCH
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2 BED HEARING ACCESSIBLE NONSMOKING - Holiday Inn Express Brentwood South - Cool Springs - 8

2 BED HEARING ACCESSIBLE NONSMOKING

TWO KING BEDS CLOSED CAPTION TV VISUAL AND AUDIBLE ALARM 40 INCH FLAT PANEL TV MICROWAVE REFRIGERATOR WORK DESK WITH ERGONOMIC CHAIR FREE WIRELESS HSIA EASY CHAIR WITH OTTOMAN MP3 PLAYER WITH ALARM CLOCK RADIO LUGGAGE BENCH EXPANDABLE CABLE COFFEEMAKER HAIR DRYER IRON AND BOARD PHONE
Hide room details
2BD WHEELCHAIR ROLL IN SHOWER NONSMOKING - Holiday Inn Express Brentwood South - Cool Springs - 9

2BD WHEELCHAIR ROLL IN SHOWER NONSMOKING

2 QUEEN BEDS WHEELCHAIR ACCESSIBLE ROLL-IN SHOWER GRAB BARS HANDHELD SHOWER HEAD LOWERED SECURITY VIEWER AND CLOTHES RACK CLOSED CAPTION TV VISUAL AND AUDIBLE ALARM 40 IN PANEL TV MICROWAVE REFRIGERATOR WORK DESK FREE HSIA EASY CHAIR WITH OTTOMAN ALARM CLOCK RADIO LUGGAGE BENCH
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Holiday Inn Express Brentwood South - Cool Springs
8097 MOORES LANE, Brentwood, TN US 37027

Location

They are conveniently located to I-65 at Exit 69, just a short drive to Downtown Franklin and Nashville, TN

Why Stay Here

  • 24-Hour Front Desk
  • Business Center
  • Free Breakfast
  • Outdoor Pool
  • Fitness Center
  • Multilingual Staff

Resort Details

With their World Class Service and many Franklin/Brentwood businesses, restaurants and Coolsprings Mall within walking distance or minutes from their front door, you`ll discover why their guests have selected them as their preferred hotel in Brentwood.

Accommodation Details

This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerator, flat panel TV`s, and free local calls. Whether you are staying with them for business or pleasure.

Restaurants, Lounges & Bars

They proudly offer complimentary Express Start Breakfast featuring two hot items daily - omelets w/cheese, sausage or bacon, biscuits and gravy.
If you are hungry or looking for an afternoon or evening snack stop by the Marketplace Pantry in the lobby.

Pools & Spas

Take time to relax and enjoy the outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center.

IMPORTANT INFORMATION

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the bookng confirmation.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Conference Facilities
  • Fitness Facility
  • Free Breakfast
  • Free Wi-Fi
  • Ice Machine
  • Multilingual Staff
  • Outdoor Pool
  • Safe Deposit at Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 168 reviews
from Louisville, Kentucky
Submitted on 09-05-2016
Set just 15 miles from downtown Nashville and just down the road from the Cool Springs Galleria, this bustling Holiday Inn Express offers its guests a hideaway, just far enough away to avoid the crowds, yet close enough to be convenient to all of Nashville's best attractions. The trendy rooms come complete with microwaves and refrigerators, plus free Wi-Fi and flat-screen TVs. With comfortable beds and high-pressure shower heads, the plush rooms have everything that a weary traveler could want.... Read more
from Brentwood, Tennessee
Submitted on 10-05-2016
Very clean and inviting property. I travel 4 nights a week, 45 weeks a year; and this property is my go-to in the Nashville area. They always have competitive rates, and go out of their way to accomadate travel plans. What sets this property above most others is the OUTSTANDING customer service I have consistently received. Ask for Doyle -- he has gone out of his way on multiple occasions to keep me happy, and even so far as to get me in a local gym when I had a sore back and needed to get some ... Read more
from New York City, New York
Submitted on 12-05-2016
hi i stay at your hotel 5/10/16 check out on the 5/11/16 the young lady ashley help me out with taxi as soon i arrive so i could go downtown , then when i arrive back she help me with food delievery which was awesome the 2nd night i was there she help me out again she is awesome !!! front desk agent she very respectful and kind will make sure that your room is awesome she bend back wards over for the hotel . make sure you ask for ashley she very helpful and will get you in your room fast and wi... Read more
from McKinney, Texas
Submitted on 31-05-2016
Great hotel right next to all the great shopping and food you're looking for, excellent service and friendly people. Rates are always competitive and the location works great for both business and pleasure. I've stayed in the same hotel over 5 times over the last few months for business and had the pleasure to be greeted by the same friendly employee each time, Doyle is great!
from
Submitted on 05-06-2016
My best friend and I recently traveled to TN for the first time. We had planned on staying with a friend (so-called) for 2 nights and then in downtown Nashville for 3 nights. He ended up bailing on us and we booked here last minute. The room was clean, the breakfast was good, and the staff was so helpful, especially Doyle! I would definitely recommend staying here.
from
Submitted on 12-06-2016
The hotel is nice. The breakfast is great as far free breakfast goes. When I arrived late Saturday night, Sunday morning my room had been double booked, so they gave me two king rooms because I needed two beds and had booked two beds. I only paid for one room which I certainly feel was the right thing for this hotel to do. I've traveled a lot this year have noticed an increase in rates, so this hotel isn't doing something other hotels aren't, but I do think hotels are beginning to price thems... Read more
from Wentzville, Missouri
Submitted on 16-06-2016
This was our second summer in a row to stay at this hotel on our journey south. It is a nice HIE and we could see no reason to stay anywhere else. The desk clerk was friendly, the breakfast room was comfortable and food good. This hotel sits backs in an area sort of hidden away and consequently very quiet. Did not hear road traffic. As a matter of fact it is so well hidden away that we had a hard time finding it the first time we stayed there even though we were using a GPS. There are seve... Read more
from Saint Louis, Missouri
Submitted on 04-07-2016
This hotel was so nice! The rooms were super clean, beds were extremely comfortable and the breakfast was delicious! Definitely staying here again! Location was right off the highway but secluded enough that you never heard the highway!
from Brooklyn, New York
Submitted on 08-07-2016
What a great Holiday Inn! Firstly the entire property was really clean and modern, the rooms were great and I loved the fact that the shower had real tiles and they were generous with towels. There was artwork on the walls of musical instruments which added nicely to the Nashville vibe, the coffee machine was a capsule one and not a filter which was great too. Service was great, we came in late at night and asked to buy water and were given two bottles for free and another two upon checking out.... Read more
from Paducah, Kentucky, United States
Submitted on 09-07-2016
I've stayed here twice in the last month. Once was for 2 nights, and the other time was for 3 nights. Both times we were greeted as Platinum members and given rooms exactly as requested during our booking including the extra pillows at no cost. The lobby is nice and clean and has plenty of parking close to the entrances. Breakfast was nice and hot and always fresh. The cleaning staff was super friendly and accommodated our request for no service during our stay, but was quick to get us fresh... Read more
from Weogufka, Alabama
Submitted on 10-07-2016
On our Road trip my husband and I made reservations for the Holiday Inn Express! It is a little hard to find and if you put the address in your GPS you will ever find it! It is right behind the Home Depot. If you take the exit going south on 65 turn left and go over the overpass lit will be in your right and if you are going north on 65 turn right and it will be on your right. We were welcomed by a very personable, nice young man who checked us in. Our room was very clean and big. If I had ... Read more
from Missouri
Submitted on 14-07-2016
We came in about 10 pm without a reservation (after being caught in severe storms on the I-65). Fortunately there was a room available (only one available apparently). We had a king bed and one of our kids slept on the weird couch (not really a couch but some strange piece of furniture bolted to the wall but has a separate ottoman). Our other child slept on an air mattress we brought with us. Our room was on the second floor. With the loud room air conditioner unit, folks above us stomping arou... Read more
from Monteagle, TN
Submitted on 14-07-2016
On 7/18 I flew into Nashville at the last minute due to a relative's passing. I called all the local hotels and no one had a vacancy. My last hope was the HIE in Brentwood. By the time I called I was in tears as the funeral was the next day and I was improperly dressed, tired and stressed for even visitation. Upon hearing my plight, Antonio, at the front desk, insisted that I come to the hotel and use their restroom to change, have a cold drink and gather myself while he searched for a room.... Read more
from traveler101
Submitted on 20-07-2016
When traveling on business my default option has become HI Express. It is usually very consistent, but this stay was not so good. The front desk staff were friendly, but overwhelmed. There was a long wait to check in and a lot of confusion regarding reservations. Also, the hotel and rooms didn't seem as clean as I expect from other HI Express locations. The carpet in my room almost had a sticky feel to it and the area around the elevator on my floor didn't appear to have been vacuumed.
from too far from the wild west!
Submitted on 29-07-2016
Great one night stay. The 2 gals at check-in were friendly, cheerful & greeted us as rewards gold members. Clean, well stocked room including places to put luggage so the desk doesn't have to be used for it. (its amazing how many 'good' hotels don't provide benches or luggage racks / holders, UGH). There was a Keurig coffee maker placed conveniently on a pull out bureau shelf. Great lighting in the room. Smallish sink & counter but the rest of the bathroom was spacious. Breakfast was managed... Read more
from Pensacola, Florida
Submitted on 01-08-2016
Traveling through Nashville late at night, with no reservation and a little league conference in town, we were fortunate to meet Doyle, the absolute angel of the H. I. Express team. He found all four of us a quiet, comfortable, clean, affordable room. As he juggled my check in with another customer's demagnetized key and still another needing change for vending, I was amazed to behold multi-tasking at its finest, and not one of us felt as though he were neglecting any of us. Many hotels, cook... Read more
from
Submitted on 03-08-2016
Having left a Canon battery charger plugged in my room by oversight on day of departure, I called the General Manager who agreed to have same shipped to my home next day. Our amicable conversation took place July 15th as of August 3 - 19 days later - hotel manager, despite numerous telephone calls (6 to date) and emails (8 to date) requesting an urgent call back with update, no one has bothered to address nor reply! Manager was given my address and telephone number on July 15th with reque... Read more
from San Antonio, Texas
Submitted on 11-08-2016
A trip back from New York landed us at the Holiday Inn Express Brentwood. What an awesome friendly team you have working. We were tired, we had been on the road all day and your front desk staff directed us to the nearby food options, handed us the key as if we were the only people there. I could see from the parking lot the hotel was full however the service was spot on! Thanks for my rewards update and I have already referred several family members to be sure to make your hotel their stop ... Read more
from Michigan
Submitted on 12-08-2016
From the very beginning, I loved this hotel. The staff was the friendliest hotel staff I have ever encountered. Doyle and Mike were fantastic! The rooms we had were clean, modern, and very inviting. The first time we stayed in room 115, a handicapped accessible room with a roll in shower. This room was perfect. Our second stay was room 315, another handicapped accessible room however; with a tub. This room was also great. The only issue was that it had a very musty smell. The young lady... Read more
from Wayne, Michigan
Submitted on 26-08-2016
My name is David Craig. I stayed in this Hotel for 2 months with a crew of 6 employees. I needed last minute reservations for 7 people. while we were in desperate need for rest, and after overhearing my issue, a young lady name Allyson Trull immediately took control of the reservation and accommodated ALL 7 of us. I have traveled all over this country for 40 years and this hotel is by far the best and courteous places i have stayed. For 2 months I was treated with the same customer service a... Read more
from Paris, Tennessee
Submitted on 04-09-2016
This hotel seems new. We were here for a concert downtown. It was only about a 15 minute drive to get there. The room and pool were super clean. The beds were very soft. The air was cold and there was complimentary Bath and Body Works toiletries. They served a hot breakfast, which was pretty good. It didn't just look clean, it felt clean. We had a toddler and we didn't cringe when he walked around barefoot. We could hear the people above us, which was a little annoying at times, but being so clo... Read more
from
Submitted on 19-09-2016
This is the best experience i have ever had in a hotel period. First of all upon arriving Doyle Parham was the g.s.a. at the front desk. he was quick to get us into our rooms as we were arriving late.but the real service didnt even start until the next day. after spending 10 hours in confrences at the hotel, some associates and I were ready to explore what nashville has to offer. Doyle was very quick to offer us the best places to eat, drink, and enjoy live music. The guy has such a great person... Read more
from
Submitted on 22-09-2016
We are retired and we'll into our later years. We are Spire Elite IHG members and we were blessed to be able to stay at this hotel while passing through and visiting Nashville for three days. Upon arrival we were checked in by Doyle; he noticed we were tired from sightseeing that day and offered, left the front desk, got a cart, and unloaded our luggage from the car onto the cart. He then proceeded to escort us to our room and unloaded the cart just inside the door for us. It is great to know th... Read more
from Iowa
Submitted on 30-09-2016
We booked a night, then extended our stay here for a week. The hotel appears recently renovated. The staff was pleasant around the clock. Most Nashville destinations were 15-20 min away and the location is next to one of the main roads into downtown.
from Brentwood, Tennessee
Submitted on 04-10-2016
I must say I've stayed here twice now. I love the atmosphere and the staff is amazing. They are very friendly kind and courteous. Not to mention the hotel isn't a very good location a lot of amenities are close by. I may come back for a personal stay
from Romeo, Michigan
Submitted on 09-10-2016
We stayed 1 night in Nashville area and was very happy with this hotel. It was close to the downtown area but far enough away that it was away from all the noise. Clean ,quiet, friendly. We would definitely stay here again! Beds were comfortable! Beautiful area!
from Fort Worth, Texas
Submitted on 11-10-2016
This is a renovated hotel and I commend the craftsmen who did such a great job working with a building without a level floor anywhere. It seemed pretty clean, except for the loose hairs around the edge of the bathroom floor and shower curtain. The angle of the tub caused water from the shower to run out onto the bathroom floor. Overall not bad, just expecting a little more for the price.
from West Chester, Ohio
Submitted on 11-10-2016
A combination of great, OK, and not-so-great. The bed was very comfortable. The water pressure in the shower was excellent. The bathroom sink was small, but the bathroom was bright, clean, and shiny. A tile on the bathroom floor was loose. The light in the room wasn't very bright, especially by the desk. The hallways, lobby area, and some parts of the room had the feel of being an old place that had recently been remodeled, but the "old" still shows through (like the tile). This can especially b... Read more
from Hohenwald, United States
Submitted on 11-10-2016
My sister and I selected this hotel for a shopping trip to Cool Springs and we were not disappointed. We were very impressed with Doyle who checked us in. He went above and beyond to provide excellent customer service. He made us feel very welcome by talking to us in a friendly and helpful manner. He was so polite and offered excellent suggestions on where to dine. He assisted with luggage, gave us water and just made us feel at home. Upon our return that night after shopping, he was again very ... Read more
from St Clair Shores, MI
Submitted on 23-10-2016
Hotel was okay. Mostly clean, bathroom could have been cleaner. Room could use much better lighting for getting ready. Bed was very comfortable. Staff was super friendly. Breakfast was plentiful, but not great. Coffee was hot and good. Looks like an older hotel that's been renovated.
from Knoxville, Tennessee
Submitted on 25-10-2016
My niece, sister & I stayed at this location for a girls weekend 10/21-23. The beds were wonderful. We also enjoyed the free breakfast each morning. The snoozapaluza was nice on Sunday getting to sleep in & eat late with checkout st 12.
from Franklin, Indiana
Submitted on 27-10-2016
We stayed one night with our two kids. The room was nice and clean. The beds were comfortable. It was very quiet and we didn't hear anything from other rooms. The bathroom was spacious and very clean. There was a keurig in the room. The staff was friendly at check-in. We would definitely stay again.
from Hemphill, Texas, United States
Submitted on 02-11-2016
Room was very clean, bed was great so were pillows. Breakfast was very good, had a good selection. Staff were friendly & helpful. Overall hotel was inviting both inside & out. We stayed 5 nights & will stay there the next time we visit.
from
Submitted on 08-11-2016
Wonderful, clean, comfy, friendly, and convenient all describe our stay. Doyle was such a HUGE help going above and beyond to help us. My mother and I were exhausted and he helped get us to our room quickly! We will definitely be back!
from Detroit, Michigan
Submitted on 29-11-2016
The first room I was sent to was not clean (it happens). Doyle not only sent me to a new room but he checked to make sure it was clean first, then turned the light on before I came in. Above and beyond !! I have been traveling for 15 years and have been to hundreds of hotels and have NEVER came across someone like Doyle. He is a class act. Holiday Inn Brentwood is lucky to have him. Anybody would. If he lived in Detroit, I would hire him. haha
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