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Hilton Garden Inn Nashville Downtown/Convention Center

Nashville, TN, US (BNA)

Hotel + Flight from
Based on 456 reviews
Downtown Riverfront hotel, walk to Country Music Hall of Fame and Museum.
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Hilton Garden Inn Nashville Downtown/Convention Center
305 Korean Veterans Boulevard, Nashville, TN US 37201

Settle into a comfortable and spacious guest room at this downtown Nashville hotel, equipped with complimentary WiFi, a flat-screen HDTV with premium channels, a plush bed, and a large work desk with ergonomic chair. Bright and inviting suites are also available with a separate living space - perfect for families and extended-stays in downtown Nashville, TN.Check emails with complimentary WiFi in all public areas, and print documents securely and remotely to the complimentary 24-hour business center. Plan a successful board meeting, corporate event, wedding or celebration for up to 400 people with over 4,200 sq. ft. divisible meeting space and state-of-the-art A/V equipment.Make the most of your free time at this Garden Inn hotel in downtown Nashville. Exercise with contemporary cardio, resistance and weights equipment in the complimentary 24-hour fitness center, plunge into the outdoor swimming pool, or relax on the sun-soaked pool deck. The 24-hour Pavilion Pantry stocks all the snacks, sweet treats, chilled meals and travel essentials youll need during your stay. Get your day off to the best start with a cooked-to-order breakfast in the Great American Grill, which also serves delicious American cuisine for lunch and dinner. Meet with friends or colleagues to relax with a drink in the bar.

Amenities Include: Meeting Rooms Business Services Include: Business Center

Based on 456 reviews
from Mokena
Submitted on 01-06-2016
Very nice Hotel. Close to everything. Staff were very nice. Only bad thing is you have to pay for breakfast where as other Hilton Hotels it's free.other than the breakfast everything else was very nice.
from Potosi, Wisconsin
Submitted on 02-06-2016
My husband and I spent our anniversary in Nashville and I chose this hotel because of the location and outdoor pool. It was perfect. We arrived late and the front desk gal was very informative and answered all my questions and gave us some great pointers. After checking in we walked the short distance to Broadway where there was so much to do. Only wish I would have had more time at the hotel so we could have used the pool. Hopefully next time as this is where we will be staying again. Tha... Read more
from Arlington Heights, Illinois
Submitted on 06-06-2016
My friend & I spent 3 nights here and I chose this hotel because it looked to have the nicest & cleanest rooms. It was also one of the only Downtown Nashville hotels that offered an outdoor pool. Our room was very clean and quite roomy, especially since it was not a suite. Amenities included the Keurig coffee maker, refrigerator and microwave. We had a view of Nissan Stadium and it was a pretty quiet location. Housekeeping did a great job keeping our room tidy and was always prompt. We... Read more
from Chicago, Illinois
Submitted on 06-06-2016
As a guest, I was extremely pleased with the easy check-in/check-out, willingness to accommodate early check-in & late check-out as well as many other details about this hotel. The staff is extremely friendly and the hotel itself is very clean. The rooms feel large (I would suggest the 10th floor if it's available) and clean. There are appetizers and fruit water in the lobby at most times during the day, and the front desk is always willing to help you with any inquiry. The hotel itself is loc... Read more
from OKC, United States
Submitted on 06-06-2016
The staff at this hotel was great from the time we checked in until we left. Person helping us with check in recognized we were celebrating my daughter's 21st birthday, got her name and sent a bottle of champagne and a basket of snacks to the room with a super sweet note welcoming us to Nashville. Even the valet went out of his way to give us some great suggestions for dining (which were also excellent)! Room was great and the location was absolutely perfect!!
from Milford, Connecticut
Submitted on 08-06-2016
The staff at this hotel was not your typical Hilton staff. Upon arrival, I was greeted by a younger girl (under 21- as I asked her for recommendations around she she stated she was underage). She wasn't friendly or welcoming, and I felt a bit put off as she assumed I knew what she was doing behind the computer. As assumed, the rooms weren't ready, so we checked our bags and went on the town. Hours later, after calling multiple times, our rooms still weren't ready but we finally decided to dr... Read more
from Chuckey, United States
Submitted on 10-06-2016
This is a great location and the hotel is new to the downtown area. The hotel has some of the Best staff in town, always helpful and polite. I have stayed the about 20 nights overall now and have NEVER had a Bad experience. Please book early as the hotel has become one of the most sort after hotels in Nashville
Submitted on 29-06-2016
The cleaning was superb, the people taking care of the cleaning were so nice and polite and made better job than I have ever experienced. They did not just did the vacuum, but kept all my stuff in nice order, it was so great to come back to my room after cleaning. Reception was not that good and helpful. I had few packages coming and I asked for them few times but always "they are not here" answer . Must have been third or fourth time I come there showing a note that they have received and signe... Read more
Submitted on 29-06-2016
If you have to go to Nashville, this hotel is within walking distance to Music City Center, the Country Music Museum and Hall of Fame, and the bars with live music all afternoon and night. If you are going on vacation, you can stay at many hotels in Hawaii for the same cost. A vacation in Hawaii would have been a better choice for us. This hotel was clean. The beds were comfortable. The king room had a large shower - no bath tub. The complementary internet is slow - I just used my mobile phone a... Read more
from Darien, IL
Submitted on 30-06-2016
Make sure the price you are quoted is the price you are paying. When you are told one amount and then the bill shows almost 4 times that amount, there is a problem. Brandon, the supervisor is very articulate and understanding. He is the guy to go to if there is a problem because he will take you under his wing and try to help make a bad situation a little bit better.
from Southside, Alabama
Submitted on 01-07-2016
I have to hotels where 1 or 2 staff members were friendly, but in this hotel for 4 straight days every staff member WAS AMAZING!!! They were smiling, pleasant and always willing to go the extra mile to take care of our every need! We go to Nashville often. This hotel will be our choice!
from Chicago
Submitted on 02-07-2016
The staff was more then accommodating ! Beautiful hotel! Rooftop pool is awesome! They even had a BBQ at the pool! The food is absolutely delicious! We had a great time. I've already recommended it to others and will continue to do so.
from DeSoto, Texas
Submitted on 03-07-2016
The location was less than 5 min. from Convention Center. Friendly staff and service great throughout the hotel. The hotel had recently been renovated, therefore, the decor was nice, clean and updated. The breakfast each morning at the restaurant was very reasonable and tasty. Kudos to the cook and wait staff.
from Atlanta, GA
Submitted on 03-07-2016
Great hotel! The pool is great- great views but is small. If you didn't wake up at the crack of dawn and go "reserve" (put towels and bags) on chairs, you weren't going to get one all day. We got down there at 9am and they were all taken... which was fine, we were okay with putting our towels by the pool and sitting/laying on them and getting in the pool. The hotel has towels at the pool, which was nice and convenient. The rooms were nice and spacious. They have a golf cart service, "hee hawlin"... Read more
from Farmington Hills, Michigan
Submitted on 03-07-2016
Easy walking distance to main musical attractions, nightlife, and restaurants, very helpful staff, valet parking made trips we drove more convenient. The location is great, right in the heart of Nashville, with some city street noise. Room was immaculate.
from Silver Spring, Maryland
Submitted on 04-07-2016
I would definitely recommend this property no questions asked. A Lil mix up on my rooms getting breakfast, we were told when it's busy breakfast isn't offered to everyone, like it normally would be to HHONORS members. Outside of that great staff and service look forward to a revisit.
Submitted on 06-07-2016
Our first trip to Nashville and we were lucky enough to stay at this hotel. In town for a conference, it was ideally located for walking to the conference center (2 blocks) and to the downtown attractions and shops (3 blocks). Not in the middle of the 'chaos' of downtown but close enough to easily get to Country Music Hall of Fame, other museum and all the shops/bars/eateries on Broadway and even easy walking distance to the Titan stadium. Our room was very nice, not overly large but well suite... Read more
from Wauconda
Submitted on 06-07-2016
This was an extremely last minute book due to an unsatisfactory issue at an Airbnb. They desk clerk had us stop in and places us on a list for an early check in due to wanting to leave our Airbnb immediately. The service was top notch from the top down.
from Chester NY
Submitted on 06-07-2016
The bartenders in both the pool area and restaurant need retraining...the managers in the restaurant need to pick up the slack when their staff is struggling to keep up with a rush of customers..great location... Very expensive ... Air conditioning was horrible.. We set it to 66 degrees, the actual room temperature never went lower than 71
from Nashville, Tennessee
Submitted on 07-07-2016
I am VERY late in posting this review but better late than never I suppose. We stayed here for my son's birthday during the NHL All Star Weekend. I had let the Hotel Manager , Mr. Loughran, know of the special occasion and he took remarkable care of us for the weekend and made it very special for my son! All the staff we encountered during our stay were very cheerful and welcoming. The room itself was fabulous and the public spaces of the hotel were great as well. The hotel location is per... Read more
from Jacksonville, Florida
Submitted on 07-07-2016
This was a mid-point stop on the way to Chicago was searching for a place that would allow us to briefly experience Nashville,that was safe and clean we chose this location based on prior reviews and we couldn't have been more pleased. The ease of getting on/off the Interstate was good, had to pay to park but I knew that ahead of time and budgeted for it. Had a beautiful view of city and the stadium. There's a lot of building construction nearby that hampered the view, but personally we enjoye... Read more
from New Johnsonville, Tennessee
Submitted on 09-07-2016
My daughter, boyfriend and I stayed four nights during the July 4 celebration. Friends from Florida also joined us and had a wonderful time. The hotel is only a year or so old so everything seemed new and fresh. The lobby is quite large with a wine bar on the other end and a staircase down to the sports bar which was a nice treat after walking around downtown Nashville in the heat!!! The bartenders were fantastic as well as all of the staff down to the valets. They also had a grill to eat bre... Read more
from New Smyrna Beach, Florida
Submitted on 09-07-2016
We stayed for a long 4th of July weekend, hotel was nice and clean, great location, easy walk to everything downtown. We had breakfast and a late snack, both restaurants were good. We would stay here again.
from Cincinnati, Ohio
Submitted on 09-07-2016
The room was clean and beds were very comfortable. Our view was of their AC units but since we didn't spend a lot of time in the room, I didn't mind. The pool is a little small with limited seating so get there early! The location is great, just a few blocks from Broadway. Close to bars and restaurants. Fun for the 4th of July!
from Deer Park, New York
Submitted on 11-07-2016
Stayed at the Hilton Garden Inn in Nashville and everything was great. The hotel is very close to Broadway, just a few blocks away and outside the noisy area too. The room was perfect, bed was comfortable, A/C was pumping, and the room was quiet, we had a high floor and had a decent view of Nashville. I picked this hotel over the Hilton which is also a few blocks away as it got better reviews on TripAdvisor and was over $100 cheaper a night. I am glad i made that decision. my only negative comme... Read more
from Lowell,IN
Submitted on 11-07-2016
We have stayed in a few different hotels in Nashville and this by far is the best location. A nice 10 minute walk to downtown and the rooftop pool was so relaxing. We were able to self park without any issues and the front desk was always accommodating. Definitely recommend!!!
from Santee, California
Submitted on 13-07-2016
It's a couple blocks to everything you want to see in Nashville. It was a safe area. Very clean. The room was nice. Our only disappointment was in the bar. We had a Mexican mule and it was awful. The female bartender didn't acknowledge you when you walked in - it wasn't busy at all. There were no good veggie options either. That was the only disappointing thing.
Submitted on 13-07-2016
Overall this was a nice place to stay. I went for a girls' weekend. The room was clean. The pool would become very crowded quickly, as the weather was hot. You had to literally mark a chair with a towel before the pool opened or there was no where to lie down. The front desk staff were all helpful. I was disappointed that the wine bar wasn't open the two different times we walked by(Saturday night it was only 9:30 ish) We were looking forward to havin a glass of wine there. As it seems to be onl... Read more
from Fisher, Illinois
Submitted on 13-07-2016
We stayed here on Sunday and Monday night of July 4 weekend. The location of the hotel is in walking distance to all the activity on Broadway. We were in a king room and found everything with the room very pleasing. The bathroom has a really nice big stand up shower and a full counter vanity. Bed was comfortable and room was very quiet. Our room wasn't ready when we checked in so we checked our bags with the valet service and went to the restaurant for a drink. Looked at the menu just to s... Read more
from Bloomington, Illinois
Submitted on 17-07-2016
Just left after a 3 night stay at HGI, upon arrival and departure we were welcomed by Andrew who was all smiles and very helpful to us. From the friendly and most accommodating front end staff Marvin, Tara, and Trace all led by the cooperative, and patient manager Jamie, to the staff at Sobro; fun and friendly Ladarious, Nikki, Raisa, Jonathan all led by the efficient and fantastic Vince. Fun, clean, lively environment with live Music by the talented Teddy, and Beth. Food was amazing, drinks we... Read more
from Waco, Texas
Submitted on 18-07-2016
Very nice accommodations, staff, and location in the heart of downtown, within walking distance to the Country Music HOF and Ryman. Hotel was beautiful and staff was very helpful and friendly. I will definitely stay the next time I'm in Nashville.
Submitted on 20-07-2016
There were 10 of us total throughout the entire weekend so we needed 3 rooms. We called around to numerous hotels & did tons of research! This hotel was picked for the brand name, location, roof top pool & for the simple need of sleeping accommodations. Our flight flew in from NY early!! We got to the hotel a little before noon, & our rooms were not ready (understandable). They offered to hold our luggage for us (the only actual service we received) and we hung out by the pool. When we got up to... Read more
from Oceanside, United States
Submitted on 22-07-2016
AAA rating for my family. If you want to be near everything and stay in a beautiful Hotel this is the place. Great value and brand new. Staff is awesome too. Available golf carts anywhere you want to go.
from Kentucky
Submitted on 25-07-2016
I stayed here one night with several friends, one of which is a Hilton Honors Member, for a bachelorette party. When we booked this hotel we booked directly through the hotel so that Hilton Honors Points could be used, only to later find out that had we booked through we could have gotten the same room for $200 cheaper, when we called the hotel and asked about this we were told they do not price match and if we canceled we would be charged for one night (we were only staying one night... Read more
from Washington DC, District of Columbia
Submitted on 25-07-2016
Stayed here overnight for a conference and thought it worked just fine. The location is just on the edge of the downtown core, meaning you can easily walk to everything, including Broadway, but not be near all the noise. It's also on a slightly better side of town, so walking back at night did not feel too insecure (unlike near the State Capitol). The room was perfectly nice, comfortable furnished and felt quite modern. The bathroom was large, tho it had those double doors that can sometim... Read more
from Williamston, Michigan
Submitted on 25-07-2016
The hotel itself is practically brand spanking new. Everything is clean, modern and simple. The hotel is within walking distance from most of the major nightlife spots. Service at the hotel is less than par, not on track with hotels in this price range. Bar staff at hotel pub is good, though.
from Tifton, United States
Submitted on 26-07-2016
Great hotel that is very close to the convention center. No shopping and convenience stores around. You have to get a taxi or drive to get to the best restaurants. No shuttle service was provided; I walked several blocks to get to a Walgreens because I didn't want to drive.
Submitted on 27-07-2016
I stayed at the Hilton Garden Inn during a brief trip to Nashville (less than 48 hours), and it fit the bill nicely. I think the location is good -- easy walking distance to the convention center, arena, Broadway, and even the ballpark (about 1.5 miles). The hotel itself is a pretty standard HGI -- nothing extraordinarily or deficient about it. Unlike a few of the other TA reviews, I found the parking attendants, bellhops, and front desk staff to be very cordial. My room (10th floor) was very qu... Read more
from Detroit, Michigan
Submitted on 28-07-2016
had a great time hotel is beautiful,pool is really nice with bar service and staff is friendly and helpful. only a short walk to Broadway street. also some good restaurants around area and the breakfast buffet was inexpensive.
from Reading, United Kingdom
Submitted on 28-07-2016
The hotel location is near the Music City Center, within walking distant to Downtown Nashville. The reception staff was very helpful the Lobby well arranged with comfortable seating and noticeable a water fountain providing cool lemon flavored drink. Our room was large and a corner unit, the bed very comfortable, everything about the room was excellent, until the traffic noise disrupt your quite rest, room 605 need better insulation or noise reduction windows. We would stay there again, the res... Read more
from Richmond, Virginia
Submitted on 31-07-2016
This is a new hotel so it's clean, modern and well appointed. The rooftop pool was perfect on 100 degree afternoons, and nice big towels were plentiful. We didn't have big crowds at the pool, and got chairs easily. In addition to the facility and amenities, the location is spectacular. An 8-10 minute easy scenic walk to Broadway, this hotel has a perfect spot in the quiet side of town. The only downside was the downstairs sports bar/restaurant. We know how hotel restaurants are, but needed to... Read more
from Greenville, North Carolina
Submitted on 01-08-2016
It is within walking distance of downtown. It is clean and the staff is great! I felt safe here. Access to pool and facilities was locked, which I liked. Front desk very helpful. Grill staff was super helpful. The only reason for 4 out of 5 is the view not as super as taller buildings, but other than that, it was great!
Submitted on 02-08-2016
Had a wonderful time! Hotel was very clean & service wonderful! Had the best time at the pool, so nice & clean! Amy our bartender and she was phenomenal, so much knowledge of the city & provided the best customer service!!! Such a doll! Hotel was in great proximity to everything downtown!
from Nashville Tennessee
Submitted on 04-08-2016
A romantic getaway with my beautiful wife. The staff made our stay very welcome and enjoyable created as we came in as we were leaving each time by our last names which was very nice that the staff would remember our names
Submitted on 05-08-2016
Only two blocks from Broadway. Facilities are very nice. Morgan checked us in and we mentioned it was our anniversary. Soon after we settled in our room, a bottle of sparkling wine was delivered as a gift of the hotel. Very very nice. Thanks Morgan! Breakfast buffet is wonderful also. Stay here!
from Fishers, Indiana
Submitted on 06-08-2016
We stayed here a couple of nights on our Music City mini vacation. The hotel is located 2-3 blocks from Broadway and several great restaurants (especially Martin's BBQ across the street, yum). The hotel is clean and up to date. The staff is very friendly and took care of the couple of issues we had. The rooms had the usual amenities like coffee, fridge and microwave. The pool is pretty cool on the roof of the 3rd level with views of the skyline. We did have trouble getting towels at the pool. On... Read more
from Merrillville, Indiana
Submitted on 06-08-2016
Welcoming Staff! Hotel was clean, new, in great location and had a good sports bar! I will be sure to stay here on my next trip to Nashville! Loved that the rooms had glass shower doors instead of a curtain.
Submitted on 08-08-2016
Easy walk too downtown. Sobro sports bar downstairs had a decent food and drink selection. Service was great and live music. Martins bbq just opened acrossed the street (great place for family and fun). Only disappointment was limited self parking (not noted on website). It's first come first serve and then they make you pay for valet. Also doors banging late due to party atmosphere. Next visit to Nashville we will look elsewhere.
from Jonesboro, Arkansas
Submitted on 11-08-2016
We had a great stay. The room was clean and very comfortable. There are plenty of places to eat near by if you want to walk around. Lots of things to see. We walked to Broadway from the hotel with no problems. The staff was very friendly and helpful. Their is construction going on across the street. We never heard any noise from it.
from Westchester County, NY
Submitted on 14-08-2016
Wonderful location within walking distance of most attractions. Nice outdoor terrace pool but gets busy with bachelor/bachelorette parties on weekends. Service at this property is extraordinary. The staff at front desk were welcoming and truly accommodating. LaDarius in the sports bar treated us like family. We were celebrating our annual sisters getaway and I look forward to returning with my husband!
from Macomb, Michigan
Submitted on 15-08-2016
Hotel is very clean, modern and in a great location. It is only 2 years old and the place is spotless. Great pool on the third floor. The staff was great. Very friendly and even comped our breakfast the first day for a party of eight. Would stay here again. Only a few blocks from Broadway.
from Franklin, Massachusetts
Submitted on 05-09-2016
Hotel is located within a 5 minute walk to downtown. Great location. Clean room. Food was good in bar and at breakfast. Could use better water pressure in shower. We didn't receive any housekeeping on one of the days and had to call front desk at midnight for towels and coffee etc.
from North Chicago, Illinois
Submitted on 05-09-2016
Went to Nashville on motorcycle trip with 4 couples. Went from Chicago to Memphis, Memphis to New Orleans and New Orleans to Nashville. The stay in Nashville was the highlight of the trip. The Hilton Garden Inn was fantastic! Great location and great staff!
Submitted on 05-09-2016
Perfect spot for enjoying the sights and sounds of Music City, Price reasonable compared to near by brands. Nice roof top pool and helpful staff. Martins BBQ next door should not be missed and the Hee Hawall service is great to access local attractions.
from Downers Grove, Illinois
Submitted on 07-09-2016
I wanted a hotel with a pool and the Hilton Garden Inn had a nice, but small, rooftop pool. Not deep, but enough to relax after a hot, humid day touring Nashville. Marvin at the front desk was able to accommodate us with a last minute request with a large corner room on the 8th Floor. Valet attendants very, very prompt knowing what they're going through. Always pleasant. Bartender at the pool very attentive and constantly checking poolside if we needed a refill. Pool towels need to be chec... Read more
from Birmingham, Alabama
Submitted on 09-09-2016
I attended a conference at the Music City Center and this hotel was very accessible to the work and social festivities. It was also an easy walk to downtown restaurants and entertainment. This is a new hotel and everything was very clean and the staff were always smiling and helpful. I used the free WIFI, gym, and enjoyed the infused water provided in the lobby as nice amenities. Overall, a nice place to stay.
from Nashville, Tennessee
Submitted on 11-09-2016
First time in Nashville and my wife and I cannot wait to go back! Hilton Downtown was a great location within walking distance to Broadway. Our stay was great! Staff was incredible! Will highly recommend this location to all friends and relatives!
Submitted on 11-09-2016
I had a mobility accessible room with a tub because roll in shower was not available. Tub bench was dangerously low and unsafe. I would not consider this room accessible because the doors were so heavy that I could not get in or out independently. Cost for the hotel was higher than Opryland and the Omni so was not a good value. Customer service was fair to terrible with the exception of one employee that I would rate excellent
from Minneapolis
Submitted on 12-09-2016
Excellent hotel. Great pool. We came to Nashville for Vikings game and couldn't have had a better hotel! Close to Broadway - walking distance to stadium. Hotel staff was excellent. Shout out to Amy our pool bartender was a true gem! Only complaint was water pressure in shower and shower drain was clogged. Not maybe the best place for little kids.
from New York City, New York
Submitted on 12-09-2016
The good. Very nice hotel. Friendly staff. Pool on roof of 3rd floor with a bar. Nice breakfast area. The not good. Can on beer $7. Self park $26 /day. For a full hotel, no one was in the wine bar or sports bar at night. I would like to stay there again but you just feel like they are taking advantage of you. If I stay again I won't spend a nickel anywhere in the hotel.
from Budapest, Hungary
Submitted on 13-09-2016
When we arrived we gave our HH membership card, credit card and doucments to check in. The lady at the front desk made a spelling mistake in my partner's family name consisting of three letters even if she had all those documents in her hands. Later this caused several issues with checking in on the internet. OK, we said, no problem. We were given a room on the third floor. As we entered, we saw a tiny-tiny room with windows to the AC outlet units of the entire hotel. It sounded as if you wanted... Read more
from Santa Cruz, United States
Submitted on 12-09-2016
Stayed here over Labor Day weekend for a bachelorette party. Hotel was really nice (the bride is very picky about accommodations so that part was a must) and in an extremely convenient location - walking distance to most attractions and Broadway. Hotel staff was very accommodating with our request for adjacent rooms and early check in. Overall we had a great experience and would definitely go back!
from Albers, Illinois
Submitted on 13-09-2016
Prime location. Just head up 4th to Broadway, just 2 blocks away. The hotel is very clean and modern. It has a nice layout and 3rd floor outdoor pool. We had a king suite, which was the smallest suite I had ever stayed in. Bathrooms are small and nothing fancy. The American Grille had a good breakfast, but waitstaff was non-existent. I should have tipped my husband instead of the supposed waiter. In my opinion, it's overpriced on the weekends. I believe gouging is the word for it. We had a fam... Read more
from Richfield, Wisconsin
Submitted on 16-09-2016
Fairly new hotel.Very clean and well maintained.Good size room.The elevators were not working this morning.The "roof top" pool is on the third floor.Not the roof.Good view from the pool deck.I'd definately stay here again
from Nashville Tennessee, United States
Submitted on 16-09-2016
Hotel was fairly new and has been maintained well. The room was clean and comfortable. The staff was very attentive. The location of the hotel downtown is within walking distance to eateries and mainstreet.
Submitted on 17-09-2016
I was at this Hilton for a conference at Vanderbilt university. It is Ina great location. Near the university and also less than 2 miles to downtown centre. They have a shuttle that will bring you for free within a two mile radius. It comes around every 15 to 20 mins or so and Larry whom operates the shuttle was a super nice guy. All check in staff was excellent and offered eatery choices with discount coupons for us Their choices were excellent. Rooms have electronic select a bed ... Read more
from Raleigh, North Carolina
Submitted on 19-09-2016
Great location for downtown Nashville, service and staff were awesome. With Martins BBQ next door, Broadway St. a couple of blocks away and some awesome restaurants as well, our location couldn't have been better. Thanks for a great stay!
from Huntsville, Alabama
Submitted on 19-09-2016
This hotel is centrally located for both leisure and pleasure. The hotel is quite, well equipped to conduct business while still having a atmosphere that will allow you to have fun. The hotel is located in the middle of a very hip and happening downtown. Lots of options on places to eat or just visit while in town. I would suggest walking over to Titans stadium and visiting Broadway to experience Nashville.
from Long Branch, New Jersey
Submitted on 20-09-2016
Nice hotel, you can walk to old Nashville where the locals goes. There is a lot of bars and restaurant around. You can also take the shuttle to downtown where you can have a lot of fun. There is a $30 charge per day at the parking garage next to the hotel. This is the only bad thing about it. Other then that it is a perfect hotel
Submitted on 21-09-2016
Great location to enjoy downtown Nashville. You can easily walk to Broadway at night for the shows and dinner. We look forward to our next visit and plan on staying at same hotel. BBQ restaurant/bar across street is awesome place for late night cocktail.
from Morehead City, North Carolina
Submitted on 22-09-2016
Very nice hotel overall. Housekeeping and breakfast restaurant both lose points for being a little slack. Housekeeping skipped our room all together one morning and the breakfast service was slow and our order was wrong.
from Southport, United States
Submitted on 23-09-2016
Very pleasant stay. Front Desk personnel were top notch and extremely helpful. Had some trouble with the AC, but was fixed. Only minus was we where near fire and end stations. Sometimes was a bit loud with sirens.
from Nashville, United States
Submitted on 23-09-2016
This hotel was very nice and the staff was friendly and very helpful from the top to bottom. Enjoyed my stay and it was close to all the action but just far enough to get out of the way of all that was going on. I would stay here again and again.
from Oak Ridge, Tennessee
Submitted on 24-09-2016
This was a very nice and well kept up property. The bar downstairs was nice and the bartender was terrific! Just a short walk to downtown and very close to the Ascend Amphitheater as well. All of the employees that I came across were very kind, but I must say the true star here was Aaliyah Judkins (I hope that's spelled correctly). She was so sweet and kind during check out to my friend an I. She showed us true hospitality!
from West Midlands
Submitted on 25-09-2016
We loved this hotel, and would definitely stay here again. Lovely room, including a coffee and tea maker and a great walk-in shower. No safe though, which was unusual, but we had no issues with our valuables being secure. It is well situated, just a few blocks from Broadway, and all the bars, restaurants and attractions, it is a very friendly, safe place though, and walking back and forth day or night is no problem. The pool area is very nice, and the perfect place to sunbathe and relax during t... Read more
from Cincinnati, Ohio
Submitted on 28-09-2016
I checked in yesterday and checked out today. I was there for a quick get away, checking in with a friend. I all around enjoyed staying at this hotel, but there were two things that bothered me: 1. The housekeeping staff moved very slow, but seeming that I am a patient man it didn't bother me that much until I requested some towel and I didn't get them until 2 hours later. 2. While checking in Miss Aleya was recommending restaurants for my friend and I, and the girls name that started with a K ... Read more
from Fishers, Indiana
Submitted on 28-09-2016
We struggled between a terrible and poor rating for our stay here. We rounded up because of the location and newness of the hotel. Beyond this, we don't have much good to say due to the poor service and amount of follow up (number of calls) it took to get our bill corrected (we were double billed). We booked one night with points and reserved an additional night for our full stay. The hotel (not sure if this is local or a Hilton issue) can't handle this on their system. Despite 3 calls ahea... Read more
from Ortonville, Michigan
Submitted on 29-09-2016
What a cool hotel to stay in!!!!!! It was close enough to the action, yet far enough from the crazies. The pool is amazing and just a great place to refresh and relax at. Hotel is very clean and the staff is friendly and helpful. I definitely will stay here again if we return in the future.
Submitted on 29-09-2016
The Hilton Garden Inn is one of the best hotels near downtown. Just blocks from the Broadway honkey-tonks, museums, sports and music venues, it's a great find!!! Customer service is exemplary, the rooms are beautiful and there are 2 bars, 2 restaurants and an outdoor pool!! I have stayed twice and will certainly go again!! You can walk to just about everything downtown, or catch the trolley for see other areas such as The Gulch and Vanderbuilt. AAA and Hilton Honors a plus!!
from Whitefish, Montana
Submitted on 30-09-2016
Every staff member seem to go out of there way to greet or help you. Every detail of the hotel is perfect. Great simple breakfast, fancy looking bar, sports bar, tastefully decorated rooms with comfy beds, and just far away enough from the debauchery on Broadway. Not bad to say here.
from Toronto
Submitted on 04-10-2016
This was a 1st time visit to Nashville but not a last time visit! The hotel overall was really nice. There was complimentary coffee/tea in the lobby in the morning and in the afternoons there was ice cold fruit infused water. The rooftop pool area has a lovely seating area as well. Unfortunately with all the construction, it was far from peaceful to relax around. Across the street was Martins BBQ which unfortunately when we went, we were short on time and with its growing popularity was very ... Read more
from Mississauga, Canada
Submitted on 07-10-2016
I think for the price, hotel could have offered more. Good location to downtown which made staying here acceptable. Breakfast couldn't have been better organized. It took 3 visits to receive my order. For price, not worth it. Hotess was amazing though.
from West Unity, United States
Submitted on 07-10-2016
Hotel was very nice, staff was extremly friendly. The proximity to the events and happenings was great. Only a few blocks away and you are on Broadway but away from the noice when you are ready to go back and relax. Many nice areas to sit and relax. Pool and fitness area were exceptional.
from Nashville, United States
Submitted on 07-10-2016
I was very satisfied with our room on this business trip. The room was very clean and this hotel is within walking distance to the Country Music Hall of Fame and the Ryman Auditorium for tours. We could also walk to Broadway Street only 2 blocks away to check out the honkytonk bars and souvenir gift shops, and enjoy some great BBQ!
from Portland, Oregon
Submitted on 09-10-2016
This hotel was all we could ask for! Location made it east to walk to almost everything, rooms were clean and well equipped, Front desk competent and helpful and food service fine. Would schedule a group or individual here any time!
from Vancouver, Canada
Submitted on 12-10-2016
This is the first time I have stayed in a Hilton and I was pleasantly impressed. The staff were friendly and very helpful. The rooms were clean, well equipped, nicely renovated. They have a nice gym and rooftop pool. The breakfast needs some improvement because the cooks have some issues with basic egg orders. The best thing is the location of this hotel. You are around the corner from all the HonkyTonk Bars, Country Music Hall of Fame and Ford Theatre. Thanks to all the great staff who made... Read more
from Atlanta, Georgia
Submitted on 16-10-2016
Parking is $30 for a valet and $26 for self-parking valet has in and out privileges. Staff very helpful and friendly. Hotel very clean. Hotel has golf carts services (that is a third-party) that travels around Nashville coming to the lobby to pick people up and drive them around Nashville as a tour or it can be used instead using a taxi (I will add a picture to show. It is last pic) them picking someone up at the lobby. I have king size bed in my room. Room is spacious and clean. Bathroom is nic... Read more
from Tifton, Georgia
Submitted on 16-10-2016
Great clean hotel with friendly staff. From arriving and unloading a bunch of stuff, to the front desk being very educated and professional to the loading up and leaving, it was great service at all times. This hotel is conveniently located, within walking distance of Broadway and the hot spots of downtown Nashville.
Submitted on 17-10-2016
Nice newer hotel in the perfect location to walk to everything yet be far enough away that it's quiet enough to relax and sleep. Nice staff and very clean. The only con was the fact our room had a slight moldy smell. Great barbecue across the street too! We would stay here again for sure.
Submitted on 17-10-2016
Good hotel. Nice staff with helpful tips. Pantry of beverages lacking a little (tea out on Friday no delivery till Tuesday was advised). Good central location. Rooms very clean. Requested extras delivered to room promptly.
from Hoover, Alabama, United States
Submitted on 19-10-2016
We recently had an opportunity to stay at the New Hilton Garden Inn, Downtown Nashville. Overall, I think it is an excellent choice. It has valet parking, friendly staff, clean and modern facilities, and is very convenient to the downtown area as well as the Arena and Amphitheatre. Check-in was a little slow, but they are still training new staff, so that wasn't a big deal. The room was clean and well appointed with mini fridge and k-cup machine. The bed was very comfortable with both foam an... Read more
from Huntsville, Alabama
Submitted on 19-10-2016
I've stayed with HGI properties across the country and have found that in most cases you can expect a very good room (great pillows) and excellent service. In this review I cannot complain about the room. The beds were comfy and I got a good sleep. My issues were with the extra services provided. First the hotel clearly offers Self-Park and Valet service. The fact that the self-park is $27 is a bit much but to be expected in a large city. The bad part is that they also allow event parking ... Read more
from Wenona, Illinois
Submitted on 21-10-2016
We were here for a business trip, my wife accompanied me on the trip. She recently had knee surgery and was using a wheelchair to get around. The staff was very helpful especially the valets who helped her in and out of the car. We had drinks at the sports bar, a little pricey for mixed drinks, but the staff was very courteous.
from midwest
Submitted on 21-10-2016
Very welcoming staff starting with the valet and front desk. Valet parking is $30/night and is onsite, making car retrieval fast. The rooms were modern and clean. The hotel is a 5 minute walk to lower Broadway and nice because it is much quieter than staying closer to all of the honkytonks. The breakfast was average for a Hilton Garden Inn with made to order omelets and eggs. The breakfast staff was not overly friendly. One of the mornings a server did not stop by the table once. Many res... Read more
from Wabash, Indiana
Submitted on 21-10-2016
We had great service from the valet crew. Front desk service could use guest service training. Beautiful new hotel. Room felt small. Water pressure was almost non existent. Good view easy walk to many things
from Cancun
Submitted on 25-10-2016
Great rooms, morning breakfast and customer service. Hotel management should know the staff at the desk, room service and restaurant staff were all above normal expectations. Hotels is within walking distance to everything. The room was spotless, the bed was more comfortable than home. Highly recommend this location.
from Gibsonia, Pennsylvania
Submitted on 26-10-2016
We came to enjoy Nashville and visit our daughter. The location was great to walk to Broadway and the waterfront. There are so many nearby restaurants. We didn't even rent a car for the trip. I'd recommend the new barbecue place Martin's across from the hotel entrance and The Southern Steak and Oyster Place a block away
Submitted on 27-10-2016
Great location if you're looking for something downtown. I've also stayed here for work previously which is why I returned. You can walk just about everywhere, and Ubers/Lyfts are pretty easy to get at any time of day.
from Oshkosh, Wisconsin
Submitted on 28-10-2016
Stayed at this hotel for two nights. Room was clean, hotel was clean and seemed pretty new. Front desk employees were friendly and helpful. Close to Broadway. Would stay here again. I had a room facing downtown. Very nice view, and not overly loud, considering all the traffic and construction downtown.
Submitted on 31-10-2016
This hotel was close to all of the tourist spots in Nashville. Only a few blocks away from Johnny Cash Museum, Tootsie's and Bridgestone Arena. Marvin at the front desk was awesome and gave us lots of good info about places to eat and things to do and see in the area. I will definitely go back again!
from Neptune Beach, Florida
Submitted on 31-10-2016
So not worth the price tag. Very basic, I'd have been happy to pay $150 for this room. Considering it was downtown Nashville, $250 would be tops. $400+ outrageous and not worth it. Couldn't have been more BASIC! no glassware, just paper cups. No robe or slippers, no shuttle service. Average is fine if it's affordable, this was definitely not worth the money. Friends stayed at an Air B&B for 1/3 the price and bragged about it all weekend. Corporate heads up, you have competition. Convention hotel... Read more
from Murfreesboro, Tennessee
Submitted on 01-11-2016
I went to a party with about 35-45 people (it was booked in advance and they knew how many were coming), they had drink/appetizer specials for us. When I opened my tab the younger female bartender with long hair was fabulous, however my food came out extremely dry & when I took it back up to the bar the older female bartender with short blonde hair was very rude. She never smiled or extended any basic customer service skills, she also was short when people were asking about drinks and food. She ... Read more
from Springfield, United States
Submitted on 01-11-2016
Staff at this Hilton Garden Inn is amazing. Quick check in after a 5.5 hour drive in. They have valet parking if you wish. I would definitely recommend!! Stayed in a King size room with a great view of the city!! This hotel is truly in the midst of it all and where you want to be.
from Henagar, United States
Submitted on 01-11-2016
I will be staying here every time I go to Nashville! The staff and the accommodations were amazing! The room was very clean. The valet service made checking in and out so much easier. Check-in and check-out were very quick and the front desk employees were very helpful!
from Manchester, Tennessee
Submitted on 02-11-2016
I definitely recommend this place. The room is clean and spacious. Good breakfast and quiet location. You can walk to downtown. Second time staying here and definitely will come back. The breakfast is very delicious!
from Charlotte, North Carolina
Submitted on 04-11-2016
I stayed at this hotel during a business trip and it provided plush comfort at the end of each busy day in Nashville. I loved having access to an elliptical trainer, too. The staff was warm and friendly.
from Hammond, United States
Submitted on 04-11-2016
7am alarm that we had to exit the building, apparently a test. No notice it was a test or what the emergency was (just said emergency, exit building). Marvin said he was going to take of the room charges, never did, never received a call from a manager after calling yesterday. No blackout curtains in room, so bright as day at night. Requested blanket, never came. Requested wake up call, never happened. Valet took 20 minutes, only one guy in the morning apparently. Terrible customer service... Read more
from Columbus, Ohio
Submitted on 06-11-2016
Comfortable, clean and conveniently located hotel. Friendly staff. Reasonably priced. I visit Nashville often and this is one of my favorite hotels. Short walk to business district and Broadway honky-thinks.
from Greenville, South Carolina
Submitted on 06-11-2016
Hotel was very nice and within walking distance of downtown Nashville. Good breakfast selection and the bed was very comfortable. Parking was expensive but you are paying for the convenience of the hotel's location. Space is premium downtown.
from Tampa, Florida
Submitted on 14-11-2016
Friendly staff. Nice new property! This hotel was conveniently located next to some great downtown attractions. We ate at The Southern Steak & Oyster which was located just a few blocks away. It was also very close to the Johnny Cash Museum.
from Covington, United States
Submitted on 15-11-2016
If you are visiting Nashville, the Hilton Garden Inn is in the perfect location. You can walk to everything downtown. The staff were very friendly and accommodating. The rooms were spacious and the beds were comfortable.
from Illinois
Submitted on 16-11-2016
This hotel is on the south side of downtown. Walking distance to the MCC and places to eat and be entertained. Hotel is well kept and staff is attentive. Exercise room will meet your needs. worth a look when in the area.
from Winter Park, United States
Submitted on 19-11-2016
Spent 3 nights here for a wedding. Hotel is perfectly located within walking distance of everything. The amenities are great, room was clean, food was delicious. The reason for the subpar rating is the employees. At checkin (around midnight), front desk was training someone. There was a line of 5 people waiting to check in and front desk kept messing up. Took 20 minutes to check in. Breakfast staff messed up breakfast orders one day, incorrectly provided change on the second day, and brought ... Read more
from Toronto, Canada
Submitted on 19-11-2016
The hotel is in a great location 3 blocks from Broadway. Valet parking is super convenient. The front desk staff, particularly Ashley, were enthusiastic and welcoming. Gave us all kinds of great tips about local restaurants etc. The price is very good for the area. Very close to Country Music Hall of Fame, the Convention Centre, Bridgestone Arena. There is a restaurant with a $12.95 breakfast which was good. There is also free coffee in the lobby in the mornings. Free wi-fi which worked well. ... Read more
from Willis, Texas
Submitted on 20-11-2016
Friendly and well-informed desk staff, clean and comfortable room, good selections on-site and nearby for solo business travel. Convenient and in a walkable neighborhood. Will definitely consider for a return visit.
from Los Angeles, Chile
Submitted on 23-11-2016
We had a great time in Nashville and the hotel was perfect for our stay. It was close to downtown,clean, friendly and great food. The service personnel in the restaurant were very helpful and accommodating. The parking staff and valet were also on top of things!
from Germantown, Wisconsin
Submitted on 27-11-2016
The employees of the hotel were wonderful. We had visited during a weekend when there was a Packer Game and the entire hotel was filled with Packer fans. With as busy as they were that weekend I never saw anyone waiting more than a few minutes to get help. The beds were very comfortable, wish I could have spent a little more time sleeping :). The breakfast restaurant wasn't terrible but seemed to be very shorthanded to serve the amount of people that stayed there. I had to wait an extra hal... Read more
from Philadelphia, United States
Submitted on 30-11-2016
My boyfriend and I stayed here on a trip to Nashville in November. We stayed for 5 days, 4 nights. The hotel was very welcoming, and very clean. The front desk staff was very welcoming and accommodating upon arrival to the hotel. Upon check out, they were very helpful when we needed our luggage held. There are only two things that I would say could have been better. First, the room cleaning staff took a long time to get to the room. We left for a large chunk of time and came back to our room sti... Read more
from Gettysburg, Pennsylvania
Submitted on 05-12-2016
My husband and I traveled to Nashville for a long weekend over Thanksgiving to celebrate his 60th birthday. The Hilton Garden Inn was everything TA advised; clean, comfortable, and conveniently located. It's the employees though who make this place special. While we were visiting my husband became very ill and wound up being admitted to Vanderbilt University Medical Center. Our long weekend turned into almost a week's stay and our fun vacation came to a screeching halt. I can't say enough t... Read more